EP1022705A2 - Method to give information to passengers concerning arrival and departure times - Google Patents

Method to give information to passengers concerning arrival and departure times Download PDF

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Publication number
EP1022705A2
EP1022705A2 EP99440361A EP99440361A EP1022705A2 EP 1022705 A2 EP1022705 A2 EP 1022705A2 EP 99440361 A EP99440361 A EP 99440361A EP 99440361 A EP99440361 A EP 99440361A EP 1022705 A2 EP1022705 A2 EP 1022705A2
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EP
European Patent Office
Prior art keywords
passenger
arrival
information
dfi
departure
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
EP99440361A
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German (de)
French (fr)
Other versions
EP1022705A3 (en
EP1022705B1 (en
Inventor
Martin Oster
Heinz Patka
Günter Schiehser
Peter Weisbier
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Alcatel CIT SA
Alcatel Lucent SAS
Original Assignee
Alcatel CIT SA
Alcatel SA
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Publication date
Application filed by Alcatel CIT SA, Alcatel SA filed Critical Alcatel CIT SA
Publication of EP1022705A2 publication Critical patent/EP1022705A2/en
Publication of EP1022705A3 publication Critical patent/EP1022705A3/en
Application granted granted Critical
Publication of EP1022705B1 publication Critical patent/EP1022705B1/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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    • G—PHYSICS
    • G08—SIGNALLING
    • G08G—TRAFFIC CONTROL SYSTEMS
    • G08G1/00—Traffic control systems for road vehicles
    • G08G1/123—Traffic control systems for road vehicles indicating the position of vehicles, e.g. scheduled vehicles; Managing passenger vehicles circulating according to a fixed timetable, e.g. buses, trains, trams

Definitions

  • the invention relates to a method for passenger information according to the Preamble of claim 1.
  • EP 0 767 948 B1 is an electronic timetable information system known for public transportation.
  • the passenger continues by means of a special handheld terminals a short-distance communication with a Information beacon at a stop.
  • the information beacon must Access to all relevant data, e.g. departure times, timetables and the like.
  • the known system serves primarily as a guide in unknown regions, with the passenger hitting a destination in his handheld terminal inputs and from the information beacon connection recommendations, Get departure times, transfer instructions and fare information.
  • the information query only works in the immediate area of the stop.
  • the invention has for its object a method for passenger information as well as a corresponding passenger information system indicate what comprehensive information the passengers have to each Allow time and anywhere.
  • the object is characterized by the characteristic features of claim 1 solved.
  • the basic idea of the invention is that Idea that the data already available in the headquarters is not just for Stop control, but also external interested parties to provide. The passenger thus has the opportunity in particular via telephone or internet application, at the headquarters ask when the next vehicle on a particular line of a certain stop is expected to depart.
  • the Query mode can be automated, for example, information about the next three vehicles. The information can both the scheduled arrival and departure times, as well as the actually expected arrival or Departure time include.
  • the information service enables that potential passenger, on the one hand, without schedule knowledge individually adjust to line-bound vehicles and on the other hand if they are known departure time delays or changes to the schedule consider.
  • the frequency of use of line-bound vehicles can be sustainably increased in this way. Commuters with irregular working hours or with the desire to wait minimize at the stop as much as possible, as well occasional users of line-bound vehicles are identified by the new service to use public transportation instead of private car stimulated.
  • DFI Dynamic Passenger Information
  • Such DFI systems find increasing distribution among vehicle fleets of the middle and Big cities. Here are at node stops - mainly in Center of the city - scoreboards for signaling the actually to expected departure times unidirectionally through the DFI system driven.
  • the DFI system is also used for individual passenger inquiries used.
  • the DFI system is included Detection means, query means and output means.
  • the Query mode is preferably in the manner of an answering machine automated.
  • the requester connects to a head office with DFI provision ago. Then he gets a list of lines to choose from. He selects a line and receives a list of the stops Directions to choose from. He selects a stop and receives it Departure times, such as the scheduled departure time and the current schedule deviation of the next three vehicles on this line.
  • the detection means, the query means and the output means should according to claim 3 for at least one communication system, in particular landline telephone, radio telephone or internet application, be suitable.
  • the figure shows schematically a control center 1 with RBL (computer-aided Operations control system) 2, which in turn is a DFI system (dynamic Passenger information) 3 includes.
  • the DFI system 3 is in unidirectional radio link 4 with selected bus stop boards 5 to match this with the current schedule data, i.e. the to supply expected departure times.
  • the departure times calculates the RBL 2 from the current position of a vehicle and the distance to the stop, the current vehicle position preferably determined by satellite and by the vehicle via Data radio is transmitted to the control center 1.
  • the Communication system 6 can be a normal telephone, a radio telephone or be an internet application.
  • Information module 8 of the DFI system 3 asks in one automated mode successively according to the line of interest, the Stop and the direction of travel. After the request is narrowed so far is, the information module 8 searches for the corresponding data from the current data of the DFI system 3 out and transmits this via the connection 7 to the communication system 6 of the requester.
  • this query method is advantageous Above all, the opportunity to inform interested parties about current issues To inform departure times at stops for which there are none Stop display board 5, that is, no updated travel time information is provided. The additional effort for this is very likely be low, since the basic data required for the RBL 2 anyway Are available and only those required according to the known algorithm Calculation of the expected departure times at these stops is required.
  • the invention is not limited to the above Embodiment. Rather, a number of variants are conceivable which, even if the execution is fundamentally different, from the Make use of features of the invention.

Abstract

The method involves monitoring current vehicle positions from a center (1) and using this to determine the anticipated time of arrival at or departure from the next stopping point. The passenger interactively interrogates the data available in the center regarding planned and actual anticipated arrival and/or departure times via a communications system (6), esp. a fixed network telephone, radio telephone or Internet application An Independent claim is also included for a passenger information system.

Description

Die Erfindung betrifft ein Verfahren zur Fahrgast-Information gemäß dem Oberbegriff des Anspruchs 1.The invention relates to a method for passenger information according to the Preamble of claim 1.

Aus der EP 0 767 948 B1 ist ein elektronisches Fahrplan-Auskunftssystem für öffentliche Verkehrsmittel bekannt. Der Fahrgast fort dazu mittels eines speziellen Handterminals eine Kurz-Distanz-Kommunikation mit einer Informationsbake an einer Haltestelle durch. Die Informationsbake muß Zugriff auf alle relevanten Daten, beispielsweise Abfahrtszeiten, Fahrpläne und dergleichen haben. Primär dient das bekannte System der Orientierung in unbekannten Regionen, wobei der Fahrgast ein Ziel in sein Handterminal eingibt und von der Informationsbake Verbindungsempfehlungen, Abfahrtszeiten, Umsteigehinweise und Fahrpreisinformationen erhält. Nachteilig ist neben dem apparativen Aufwand für Informationsbaken und Handterminals für den Fahrgast vor allem, daß die Informationsabfrage nur im unmittelbaren Haltestellenbereich funktioniert. Häufig wollen potentielle Bus- und Bahn-Kunden an jedem beliebigen Ort, beispielsweise dem Arbeitsplatz, über tatsächlich zu erwartende Ankunftsbeziehungsweise Abfahrtszeiten von Fahrzeugen einer bekannten Linie an einer bekannten Haltestelle informiert werden. Insbesondere interessieren dabei die zu erwartenden tatsächlichen Abfahrtszeiten, die durch Verspätungen, Umleitungen oder andere unvorhersehbare Ereignisse von der fahrplanmäßigen Abfahrtszeit abweichen können.EP 0 767 948 B1 is an electronic timetable information system known for public transportation. The passenger continues by means of a special handheld terminals a short-distance communication with a Information beacon at a stop. The information beacon must Access to all relevant data, e.g. departure times, timetables and the like. The known system serves primarily as a guide in unknown regions, with the passenger hitting a destination in his handheld terminal inputs and from the information beacon connection recommendations, Get departure times, transfer instructions and fare information. In addition to the expenditure on equipment for information beacons and is disadvantageous Handheld terminals for the passenger above all that the information query only works in the immediate area of the stop. Want often potential bus and train customers anywhere, for example the workplace, about the expected arrival or arrival method Departure times of vehicles on a known line a known stop. Of particular interest the actual departure times to be expected by Delays, diversions or other unpredictable events from may vary from the scheduled departure time.

Der Erfindung liegt die Aufgabe zugrunde, ein Verfahren zur Fahrgast-Information sowie ein entsprechendes Fahrgast-Informationssystem anzugeben, welches eine umfassende Information der Fahrgäste zu jeder Zeit und an jedem Ort gestattet.The invention has for its object a method for passenger information as well as a corresponding passenger information system indicate what comprehensive information the passengers have to each Allow time and anywhere.

Erfindungsgemäß wird die Aufgabe durch die kennzeichnenden Merkmale des Anspruchs 1 gelöst. Der Grundgedanke der Erfindung besteht in der Idee, die in der Zentrale ohnehin vorhandenen Daten nicht nur zur Haltestellenansteuerung zu benutzen, sondern auch externen Interessenten zur Verfügung zu stellen. Der Fahrgast erhält somit die Möglichkeit, insbesondere via Telefon oder Internet-Applikation, in der Zentrale nachzufragen, wann das nächste Fahrzeug einer bestimmten Linie von einer bestimmten Haltestelle voraussichtlich abfahren wird. Der Abfragemodus kann automatisiert sein, wobei beispielsweise Informationen über die nächsten drei Fahrzeuge übermittelt werden. Die Information kann dabei sowohl die fahrplanmäßige Ankunfts- beziehungsweise Abfahrtszeit, als auch die tatsächlich zu erwartende Ankunfts- beziehungsweise Abfahrtszeit umfassen. Der Informations-Service ermöglicht dem potentiellen Fahrgast, sich einerseits ohne Fahrplankenntnisse individuell auf liniengebundene Fahrzeuge einzustellen und andererseits bei Kenntnis des Fahrplans Abfahrtszeitverzögerungen oder -Veränderungen zu berücksichtigen. Die Nutzungshäufigkeit liniengebundener Fahrzeuge kann auf diese Weise nachhaltig gesteigert werden. Berufspendler mit unregelmäßiger Arbeitszeit beziehungsweise mit dem Wunsch, die Wartezeit an der Haltestelle soweit wie möglich zu minimieren, sowie auch gelegentliche Benutzer liniengebundener Fahrzeuge werden durch den neuen Service zur Benutzung öffentlicher Verkehrsmittel anstelle des privaten PKW angeregt.According to the invention, the object is characterized by the characteristic features of claim 1 solved. The basic idea of the invention is that Idea that the data already available in the headquarters is not just for Stop control, but also external interested parties to provide. The passenger thus has the opportunity in particular via telephone or internet application, at the headquarters ask when the next vehicle on a particular line of a certain stop is expected to depart. The Query mode can be automated, for example, information about the next three vehicles. The information can both the scheduled arrival and departure times, as well as the actually expected arrival or Departure time include. The information service enables that potential passenger, on the one hand, without schedule knowledge individually adjust to line-bound vehicles and on the other hand if they are known departure time delays or changes to the schedule consider. The frequency of use of line-bound vehicles can be sustainably increased in this way. Commuters with irregular working hours or with the desire to wait minimize at the stop as much as possible, as well occasional users of line-bound vehicles are identified by the new service to use public transportation instead of private car stimulated.

Gemäß Anspruch 2 ist die Zentrale mit einem DFI-System (DFI = Dynamische Fahrgast Information) ausgestattet. Derartige DFI-Systeme finden zunehmende Verbreitung bei Fahrzeugflotten der Mittel- und Großstädte. Dabei werden an Knotenpunkt-Haltestellen - vorwiegend im Zentrum der Stadt - Anzeigetafeln zur Signalisierung der tatsächlich zu erwartenden Abfahrtszeiten unidirektional durch das DFI-System angesteuert. Erfindungsgemäß wird das DFI-System zusätzlich für individuelle Fahrgastanfragen genutzt. Dazu ist das DFI-System mit Erkennungsmitteln, Abfragemitteln und Ausgabemitteln ausgestattet. Der Abfragemodus ist dabei vorzugsweise nach Art eines Anrufbeantworters automatisiert. Der Anfrager stellt eine Verbindung zu einer Zentrale mit DFI-Bereitstellung her. Daraufhin bekommt er eine Liste der Linien zur Auswahl. Er wählt eine Linie aus und bekommt eine Liste der Haltestellen mit Richtungsangaben zur Auswahl. Er wählt eine Haltestelle aus und erhält die Abfahrtszeiten, beispielsweise die fahrplanmäßige Abfahrtszeit und die aktuelle Fahrplanabweichung der nächsten drei Fahrzeuge dieser Linie. Selbstverständlich ist auch ein dispatcherunterstützter Abfragemodus möglich.According to claim 2, the head office with a DFI system (DFI = Dynamic Passenger Information). Such DFI systems find increasing distribution among vehicle fleets of the middle and Big cities. Here are at node stops - mainly in Center of the city - scoreboards for signaling the actually to expected departure times unidirectionally through the DFI system driven. According to the invention, the DFI system is also used for individual passenger inquiries used. The DFI system is included Detection means, query means and output means. The Query mode is preferably in the manner of an answering machine automated. The requester connects to a head office with DFI provision ago. Then he gets a list of lines to choose from. He selects a line and receives a list of the stops Directions to choose from. He selects a stop and receives it Departure times, such as the scheduled departure time and the current schedule deviation of the next three vehicles on this line. Of course there is also a dispatcher-supported query mode possible.

Die Erkennungsmittel, die Abfragemittel und die Ausgabemittel sollten gemäß Anspruch 3 für mindestens ein Kommunikationssystem, insbesondere Festnetz-Telefon, Funk-Telefon oder Internet-Applikation, geeignet sein.The detection means, the query means and the output means should according to claim 3 for at least one communication system, in particular landline telephone, radio telephone or internet application, be suitable.

Die Erfindung wird nachfolgend anhand eines figürlich dargestellten Ausführungsbeispiels näher erläutert.The invention is illustrated below with reference to a figure Embodiment explained in more detail.

Die Figur zeigt schematisch eine Zentrale 1 mit RBL (rechnergestützes Betriebsleitsystem) 2, welches wiederum ein DFI-System (Dynamische Fahrgast-Information) 3 beinhaltet. Das DFI-System 3 steht in unidirektionaler Funkverbindung 4 mit ausgesuchten Haltestellen-Anzeigentafeln 5, um diese mit den aktuellen Fahrplandaten, d.h. den tatsächlich zu erwartenden Abfahrtszeiten zu versorgen. Die Abfahrtszeiten berechnet das RBL 2 aus der momentanen Position eines Fahrzeugs und dem Abstand zur Haltestelle, wobei die momentane Fahrzeugposition vorzugsweise satellitengestüzt ermittelt und durch das Fahrzeug via Datenfunk an die Zentrale 1 übermittelt wird. Da die DFI-Daten nicht nur an den Haltestellen von Interesse für Fahrgäste sind, ist vorgesehen, daß ein Interessent zu jeder Zeit und an jedem beliebigen Ort über ein Kommunikationssystem 6 Zugriff auf diese Daten hat. Das Kommunikationssystem 6 kann ein normales Telefon, ein Funk-Telefon oder auch eine Internet-Applikation sein. Dementsprechend wird eine bidirektionale Verbindung 7 via Festnetz oder GSM aufgebaut. Ein Informations-Modul 8 des DFI-Systesm 3 fragt dann in einem automatisierten Modus sukzessive nach der interessierenden Linie, der Haltestelle und der Fahrtrichtung. Nachdem die Anfrage soweit eingegrenzt ist, sucht das Informations-Modul 8 die entsprechenden Daten aus dem aktuellen Datenbestand des DFI-Systems 3 heraus und übermittelt diese über die Verbindung 7 an das Kommunikationssystem 6 des Anfragers. Vorteilhaft bei dieser Abfragemethode ist neben der Anwenderfreundlichkeit vor allem die Möglichkeit, den Interessenten auch über aktuelle Abfahrtszeiten an Haltestellen zu informieren, für die an sich keine Haltestellen-Anzeigetafel 5, das heißt keine aktualisierte Fahrzeiten-Information vorgesehen ist. Der zusätzliche Aufwand dafür dürfte sehr gering sein, da die erforderlichen Grunddaten dem RBL 2 ohnehin zur Verfügung stehen und nur die nach bekanntem Algorithmus erforderliche Berechnung der voraussichtlichen Abfahrtszeiten an diesen Haltestellen erforderlich ist.The figure shows schematically a control center 1 with RBL (computer-aided Operations control system) 2, which in turn is a DFI system (dynamic Passenger information) 3 includes. The DFI system 3 is in unidirectional radio link 4 with selected bus stop boards 5 to match this with the current schedule data, i.e. the to supply expected departure times. The departure times calculates the RBL 2 from the current position of a vehicle and the distance to the stop, the current vehicle position preferably determined by satellite and by the vehicle via Data radio is transmitted to the control center 1. Because the DFI data is not only at the stops of interest to passengers, it is provided that a prospect at any time and anywhere via a Communication system 6 has access to this data. The Communication system 6 can be a normal telephone, a radio telephone or be an internet application. Accordingly, one bidirectional connection 7 established via landline or GSM. On Information module 8 of the DFI system 3 then asks in one automated mode successively according to the line of interest, the Stop and the direction of travel. After the request is narrowed so far is, the information module 8 searches for the corresponding data from the current data of the DFI system 3 out and transmits this via the connection 7 to the communication system 6 of the requester. In addition to the user friendliness, this query method is advantageous Above all, the opportunity to inform interested parties about current issues To inform departure times at stops for which there are none Stop display board 5, that is, no updated travel time information is provided. The additional effort for this is very likely be low, since the basic data required for the RBL 2 anyway Are available and only those required according to the known algorithm Calculation of the expected departure times at these stops is required.

Die Erfindung beschränkt sich nicht auf das vorstehend angegebene Ausführungsbeispiel. Vielmehr ist eine Anzahl von Varianten denkbar, welche auch bei grundsätzlich anders gearteter Ausführung von den Merkmalen der Erfindung Gebrauch machen.The invention is not limited to the above Embodiment. Rather, a number of variants are conceivable which, even if the execution is fundamentally different, from the Make use of features of the invention.

Claims (3)

Verfahren zur Fahrgastinformation bezüglich fahrplanmäßiger und/oder tatsächlich zu erwartender Ankunfts- und/oder Abfahrtszeiten liniengebundener Fahrzeuge, wobei die aktuellen Fahrzeugpositionen von einer Zentrale (1) aus überwacht und zur Ermittlung der mindestens an der nächsten Haltestelle zu erwartenden Ankunfts- und/oder Abfahrtszeit verwendet wird,
dadurch gekennzeichnet,
daß der Fahrgast mittels eines Kommunikationssystems (6), insbesondere Festnetz-Telefon, Funk-Telefon oder Internet-Applikation, die in der Zentrale (1) verfügbaren Daten bezüglich fahrplanmäßiger und/oder tatsächlich zu erwartender Ankunfts- und/oder Abfahrtszeit interaktiv abfragt.Method for passenger information regarding scheduled and / or actually expected arrival and / or departure times of line-bound vehicles, the current vehicle positions being monitored from a control center (1) and used to determine the arrival and / or departure time to be expected at least at the next stop becomes,
characterized,
that the passenger uses a communication system (6), in particular a landline telephone, radio telephone or Internet application, to interactively query the data available in the control center (1) with regard to the schedule and / or actually expected arrival and / or departure time. Fahrgast-Informations-System zur Durchführung des Verfahrens nach Anspruch 1, wobei die Zentrale (1) ein DFI-System (3) (DFI = Dynamische Fahrgast-Information) zur Ansteuerung von Anzeigetafeln (5) an Haltestellen hinsichtlich der zu erwartenden Ankunfts- und/oder Abfahrtszeit des Fahrzeugs aufweist,
dadurch gekennzeichnet, daß das DFI-System (3) ein Informations-Modul (8), umfassend Erkennungsmittel zum Erkennen einer externen Fahrgast-Anfrage, Abfragemittel zum sukzessiven Abfragen der Linie, der Haltestelle und der Fahrtrichtung und Ausgabemittel zur Übermittlung des Anfrageergebnisses an den Fahrgast aufweist.Passenger information system for performing the method according to claim 1, wherein the control center (1) a DFI system (3) (DFI = Dynamic Passenger Information) for controlling display boards (5) at stops with regard to the expected arrival and / or has departure time of the vehicle,
characterized in that the DFI system (3) comprises an information module (8) Recognition means for recognizing an external passenger request, Querying means for successively querying the line, the stop and the direction of travel and Output means for transmitting the result of the query to the passenger having. Fahrgast-Informations-System nach Anspruch 2, dadurch gekennzeichnet, daß das Informations-Modul (8) für mindestens ein Kommunikationssystem (6), insbesondere Festnetz-Telefon, Funk-Telefon oder Internet-Applikation, ausgebildet ist.Passenger information system according to claim 2, characterized in that the information module (8) for at least one Communication system (6), in particular landline telephone, radio telephone or internet application.
EP99440361A 1999-01-14 1999-12-20 Method to give information to passengers concerning arrival and departure times Expired - Lifetime EP1022705B1 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE19901136 1999-01-14
DE19901136A DE19901136A1 (en) 1999-01-14 1999-01-14 Procedure for passenger information regarding arrival and / or departure times

Publications (3)

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EP1022705A2 true EP1022705A2 (en) 2000-07-26
EP1022705A3 EP1022705A3 (en) 2000-10-25
EP1022705B1 EP1022705B1 (en) 2004-08-25

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EP99440361A Expired - Lifetime EP1022705B1 (en) 1999-01-14 1999-12-20 Method to give information to passengers concerning arrival and departure times

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EP (1) EP1022705B1 (en)
AT (1) ATE274738T1 (en)
DE (2) DE19901136A1 (en)
ES (1) ES2224578T3 (en)

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EP1326201A1 (en) * 2001-12-31 2003-07-09 Flavio Di Capua Personal navigation system for the public transport network

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DE10019727A1 (en) * 2000-04-20 2001-10-25 Alcatel Sa Network server
DE10048995A1 (en) * 2000-09-27 2002-06-06 Trend Network Ag Transmitting information from static computer to vehicle computer involves radiating information in defined area around stopping point, receiving on vehicle while in transmission area
DE10110349A1 (en) * 2001-02-27 2002-09-19 Siemens Ag Method for establishing and billing a telecommunication connection
DE10207858A1 (en) 2002-02-19 2003-08-28 Deutsche Telekom Ag Method and system for the provision of information and communication in vehicles
DE102008039339A1 (en) 2008-08-22 2010-03-04 Siemens Aktiengesellschaft System for the remote display of information

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EP1326201A1 (en) * 2001-12-31 2003-07-09 Flavio Di Capua Personal navigation system for the public transport network

Also Published As

Publication number Publication date
DE19901136A1 (en) 2000-07-20
ES2224578T3 (en) 2005-03-01
EP1022705A3 (en) 2000-10-25
DE59910343D1 (en) 2004-09-30
EP1022705B1 (en) 2004-08-25
ATE274738T1 (en) 2004-09-15

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