DE202005007108U1 - Table lamp, for a restaurant and the like, has a base plate with a battery for red and green light pillars with control buttons for customers to signal the staff of their requirements - Google Patents

Abstract

The table lamp, for a restaurant and the like, has a base plate (3) with two light pillars (1) and a battery and control buttons (2). The right pillar gives a red light when the red button is pressed, the left pillar gives a green illumination through the green button, and both are extinguished by a white button. The base plate also has a menu holder.

Description

1. Technical Area

at the device it is a switching device in the field of electrical engineering.

2. Stand the technology

The Device exists not yet.

3. Scope and application example

Currently In catering the problem is that the service staff Always have to address the guest to find out if the guest has a request Has. There is also the problem that the service staff always must go directly to the guest to ask for his request.

• – der Gast optisch seine Bedürfnisse gegenüber dem Servicepersonal zu artikulieren vermag,
• – das Servicepersonal in die Lage versetzt wird, die Zufriedenheit des Gastes optisch wahrzunehmen und darauf zu reagieren und,
• – der Gastronomiebetreiber die Arbeit seines Servicepersonals schnell beurteilen kann und Engpässe optisch wahrnehmen kann.

The lighting device is now used to provide the catering area a device available so

• - the guest visually articulates his needs to the service staff,
• - the service staff is enabled to visually perceive and respond to the satisfaction of the guest,
• - the catering operator can quickly assess the work of his service personnel and visually perceive bottlenecks.

The Device exists from two towers. One tower is red, the other green. Located at the foot of the towers three keys, in the colors green, white and red. The guest, the one Want to place an order, presses the red button and the right of the two towers are red. I want the guest Pay, press the guest the green Button and the tower lights up green. With the white one Button, can the lights be turned off - the Guest is satisfied.

In attached to the attachment are two technical drawings to view the device.

in the Result is enriched by the invention, the technique by the areas of the work process, the turnover and the customer satisfaction opted become.

Of the Workflow is made more efficient by the staff Desire of the guest is able to recognize immediately and the staff therefore can already plan in advance or can be scheduled.

• 1. Rasches Erkennen der Wünsche der Gäste
• 2. Vorweggenommene Planung der Bewirtung (Bestellen, Eindecken, Folgebestellungen, Abdecken, Bezahlen) und dadurch Personaleinsparung
• 3. Vorweggenommene Planung der Bewirtung und dadurch geringere Belastung des Servicepersonals.
• 4. Frühzeitiges Erkennen eines Personalengpasses
• 5. Frühzeitiges Erkennen eines Personalüberschusses
• 6. Zeitersparnis
• 7. Umsatzsteigerung
• 8. Kontrolle der Effizienz des eigenen Personals durch optische Wahrnehmung, ob alle Wünsche der Kunden befriedigt sind. Beispiel: Wenn keine Lampe leuchtet, arbeitet das Personal effektiv, wenn viele Lampen leuchten, arbeitet das Personal nicht effektiv oder es besteht ein Personalengpass.
• 9. Bessere Informationsverarbeitung beim Servicepersonal durch klare optische Signale Spiegelbildlich hierzu korrespondiert die Kundenzufriedenheit. Der Kunde muss auf das Servicepersonal weit weniger warten. Auch hiermit verbunden ist die Umsatzsteigerung.

Example: A gardening is operated with 10 operations, which can accommodate 200 guests. If the staff is now able to visually recognize which guest has what they want - namely either ordering or paying - then the way to ask for the guest's request is eliminated. The receipt can be printed at an early stage, the tour among the guests can be planned so that as much as possible covering and settling is done on the way back to the bar. The way from the counter, on the other hand, be used to take more orders. The workflow is accordingly optimized and completely renewed under different aspects:

• 1. Quick recognition of the wishes of the guests
• 2. Anticipated planning of the catering (ordering, covering, follow-up orders, covering, paying) and thereby personnel savings
• 3. Anticipated planning of the catering and thus less burden on the service staff.
• 4. Early detection of a staff shortage
• 5. Early recognition of a personnel surplus
• 6. Time savings
• 7. Increase in sales
• 8. Control of the efficiency of the own staff by visual perception, whether all wishes of the customers are satisfied. Example: If no lamp is lit, the staff is working effectively when many lamps are lit, the staff are not working effectively or there is a staff shortage.
• 9. Better information processing by service personnel through clear optical signals Mirroring this corresponds to customer satisfaction. The customer has to wait far less for the service staff. Also associated with this is the increase in sales.

moreover is mounted on the ordering device a bracket that used can be as a menu card holder or support for other brochures and the like.

Claims (4)

Lighting device with which a guest in the catering can optically express his order or payment request, characterized in that in a bottom plate ( 1 ) two towers are attached, of which the right tower ( 2 ) turns red when the red button in front of the tower ( 3 ) and the left tower ( 4 ) lights green when the green button ( 5 ) or neither of the two towers is lit when the white button ( 6 ) was pressed. Lighting device according to claim 1, characterized characterized in that the bottom plate is composed of a holder for the two towers, three device for buttons and a battery compartment ( 7 ) on the footprint, as well as two devices on which an archwire ( 8th ) can be attached. Lighting device according to one of the preceding claims, characterized in that in the two towers ( 2 . 4 ) each a filament is attached, which makes the towers light up. Lighting device according to one of the preceding claims, characterized in that the bottom plate ( 1 ) is made of black plastic and the towers made of Plexiglas.