CN2914510Y

CN2914510Y - Telephone system realizing one number connecting function

Info

Publication number: CN2914510Y
Application number: CN 200620113721
Authority: CN
Inventors: 孙歌
Original assignee: Individual
Current assignee: Individual
Priority date: 2006-05-09
Filing date: 2006-05-09
Publication date: 2007-06-20
Anticipated expiration: 2016-05-09

Abstract

The utility model discloses a telephone system with one number function. The telephone system comprises a group telephone, and a computer with a voice card and program for controlling the voice card to achieve one number function. A set of external line ports of the voice card is respectively connected with a set of corresponding extension ports of the group telephone. The computer with voice card may be an industrial computer or a PC. According to the utility model, the no-answer call (or busy line) can be automatically transferred to other communication devices no matter the prior group telephone system is improved or a new telephone system is constructed.

Description

Realize the telephone system of one number service function

Technical field

The utility model belongs to the ICT (information and communication technology) field, relates in particular to a kind of telephone system that realizes the one number service function.

Background technology

Existing enterprise directly buys group telephone to satisfy extension function, and group telephone can not realize " one number service " function, and they can only be provided with call at most and shift, and not only also need artificial setting, the phone that ought be transferred connects obstructed the time simultaneously, has also just had no way; That is to say that group telephone can not realize the automatic switching (one number service) of a plurality of phones.

The company that also has directly uses the related software (can realize " one number service ") of sound card to make the customer service system of company, but such customer service system is mainly used in the application of voice answer-back, and the tape holder function of establishing the multi-section extension set not.Be not that sound card can not be provided with extension function, but do subordinate machine system by sound card, cost is too high, almost is waste.

Even if having company to wish to reduce cost based on the suitable telephone system of sound card exploitation enterprise's cost performance now, but on behalf of enterprise, this also original key system phone must be thrown aside, this also is very big loss.

Summary of the invention

The purpose of this utility model provides a kind of telephone system that realizes the one number service function, no matter be based on the transformation of original key system phone, still set up the new telephone system of a cover, utilize this technology can be to other verbal systems, and relative cost be lower with ring unanswered's's (or the line is busy) incoming call automatic calling transfer.

For achieving the above object, the utility model is taked following design: a kind of telephone system that realizes the one number service function, comprise group telephone, also comprise a computer that has sound card and control sound card realization one number service function program, one group of outer line cap of sound card is a component machine mouth of connected clique's phone correspondence respectively.

For realizing " crew's one number service ", one group of outer line cap of described sound card should be connected respectively to the corresponding one group of extension set mouth that is set at preferential jingle bell of group telephone.

The described computer that has sound card can be industrial computer or pc machine.

The technical solution of the utility model can make all extension sets of group telephone all possess the function of " one number service ", be: 1) " crew's one number service ": when corporate client is got on certain extension set of enterprise, if extension set ring unanswered, can forward on this extension set owner's the Personal Handyphone System again, Personal Handyphone System is the ring unanswered also, can also forward on the mobile phone, or the like.2) possess " urgent contact channel ": in the time of festivals or holidays or extension set ring unanswered, the client can directly dial as the fixed extensions of urgent contact channel and number seek specific contact person.3) " the instant message that sends ": all realize leaving a message and sending the function of leaving a message for common extension set.

The utility model has the advantages that: can reach the promotion performance of enterprises, improve the purpose of office efficiency.

Description of drawings

Fig. 1 is that the utility model one embodiment system constitutes schematic diagram

Fig. 2 is that system embodiment illustrated in fig. 1 realizes " one number service " system works flow process figure

Fig. 3 is that another embodiment system of the utility model constitutes schematic diagram

Fig. 4 is that system embodiment illustrated in fig. 3 realizes " urgent contact channel " system works flow process figure

Fig. 5 is that the another embodiment of the utility model system constitutes schematic diagram

Fig. 6 is that system embodiment illustrated in fig. 5 realizes " the instant message that sends " system works flow process figure

Embodiment

Below in conjunction with drawings and the specific embodiments the utility model is described further

Embodiment 1:

As shown in Figure 1, group telephone adopts (16 extension sets are squeezed into, can be connect to four telephone wires simultaneously) of 4 holders 16 in the present embodiment: corresponding selection 4 lines of the model of sound card (the inlet wire number with group telephone is consistent better, but be not essential), and be set to 4 outside lines.Sound card is positioned on the pc machine.The 4 piece outside lines of connected mode for 4 extension lines of group telephone are received sound card, the extension number of 4 outside line connections is set to the preferential answering extension set of group telephone simultaneously, that is: group telephone one has outside line to squeeze into, just directly forward on the shared extension number of sound card, and then transfer each extension set to from sound card.Also have only from the extension number of the sound card transfer, whether sound card could be discerned this extension number automatically and connect.

Fig. 2 is the flow chart that embodiment 1 realizes " one number service " method, that is to say, if there is outside line to squeeze into, at first enter the high extension set a of priority, change the corresponding port of arrangement sound card on computers then over to, the relative program of voice activated card (as broadcasting salutatory to the user, pointing out the user to import extension number etc.), import extension number by the user, after the extension number that the client imports is received in extension set a and sound card outside line 1, by another idle channel of sound card (for example being connected to the outside line 2 of the preferential extension set b of group telephone) to the required extension set dialing of client.

Utilize the design of this function, can make all extension sets of group telephone all possess the function of " one number service ".Enterprise staff only need stamp the extension number of own company on business card, just can be to other verbal system with ring unanswered's's (or the line is busy) incoming call automatic calling transfer, and this function seems particularly important to important departments such as sales departments.

Embodiment 2:

Referring to Fig. 3, group telephone is 4 holders 16, promptly simultaneously can connect four phone inlet wires, can be with 16 extension sets; Sound card is 2 lines, and 2 lines all are set to outside line.2 outer line caps of sound card are received 2 extension set mouths of group telephone.

Two extension sets of this of above-mentioned setting and other extension set be not difference for group telephone, sound card just serves as an extension set with specific function here and uses, the user only dials the extension number of distributing to sound card, just can squeeze into sound card, enter sound card related procedure (see figure 4), program realizes all employees' one number service on this extension number, program is taken out the one number service number of the corresponding extension set of finishing writing in advance from industrial computer, get in touch with the one number service number by another outside line of sound card.

For example: when the user has dialed 110 after (fixed extensions of urgent contact channel number), incoming call just can forward in the sound card related procedure, in database, take out other communication apparatus of this extension number that keeps in advance, change to breathe out by outside line 2 and go, till connecting one.

In the above-mentioned scheme, no matter enterprise is the group telephone of how many doors, much scales no matter, and sound card all only takies two extension set mouths.

Embodiment 3:

As shown in Figure 5, group telephone is 1 holder 8, promptly simultaneously connects 1 phone inlet wire only, is with 8 extension sets; Sound card is 2 lines, and 2 lines all are set to outside line, and 2 outer line caps of sound card are received 2 extension set mouths of group telephone, and the preferential phone of squeezing into that connects of 1 outside line extension set mouth is set.

Have the group telephone of a lot of companies to have only an inlet wire, he can not realize the one number service function like this, but the present embodiment scheme can provide the function of a kind of effectively " the instant message that sends " at this situation.Referring to Fig. 6, in this scheme, outside line one is dialled in, and just allows it advance sound card, is replied by sound card, and in the time of the extension set ring unanswered, client's message can be called out the machine master timely by system, and other are realized on the equipment of voice contact.

Realize being connected the PCI slot that adopts sound card insertion industrial computer usually for sound card and industrial computer (computer of stable operation), also can adopt other connected mode: for example May prosperous science and technology the sound card series of products, the sound card (as 4 line products TWI-4 of I series) that the multiple circuit that inserts the computer PCI slot is not only arranged, also researched and developed a kind of speech packet equipment (technical sound card that all cries that can directly connect the computer USB interface, just outward appearance has become the box shape, and the USB mouth that can directly connect computer, as 2 line products TWU-2 of U series, it is fit to " urgent contact channel " of the present utility model and uses).The connected mode of sound card and computer depends on the production firm of sound card fully.

Immediately send message-leaving function among the utility model embodiment 3 also applicable to embodiment 1 and embodiment 2, and 3 can realize all at any time conversation being recorded.

Claims

1, a kind of telephone system that realizes the one number service function, comprise group telephone, it is characterized in that: also comprise a computer that has sound card and control sound card realization one number service function program, one group of outer line cap of sound card is a component machine mouth of connected clique's phone correspondence respectively.

2, the telephone system of realization one number service function according to claim 1 is characterized in that: one group of outer line cap of described sound card is connected respectively to the corresponding one group of extension set mouth that is set at preferential jingle bell of group telephone.

3, the telephone system of realization one number service function according to claim 1 is characterized in that: the described computer that has sound card is industrial computer or pc machine.