CN204303026U - A kind of information consulting system - Google Patents
A kind of information consulting system Download PDFInfo
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- CN204303026U CN204303026U CN201420630809.8U CN201420630809U CN204303026U CN 204303026 U CN204303026 U CN 204303026U CN 201420630809 U CN201420630809 U CN 201420630809U CN 204303026 U CN204303026 U CN 204303026U
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- information
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Abstract
The utility model relates to Internet communication technology field, discloses a kind of information consulting system, comprising: client, by obtaining the 2 D code information being arranged at the information consultation page, request consulting instruction is sent to information consulting service device; Information consulting service device, receives request consulting instruction, and send with consulting option to client according to request consulting instruction, wherein, consulting option comprises on-line information consultant and artificial communication and consulting; Manual service center, client is when receiving the selection of user to artificial communication and consulting, client provides the contact method information of client to manual service center, by manual service center, the contact method information of client is sent to information consulting service device, and after the contact method sending described client, discharge the contact method information of described client, achieve the technique effect of the security that can improve on-line consulting.
Description
Technical field
The utility model relates to Internet communication technology field, particularly relates to a kind of information consulting system.
Background technology
Along with the development of science and technology, the communication technology is constantly progress also, and online transaction and online consultation get more and more, such as, and online medical advice, online legal advice etc., on-line purchase film ticket or commodity etc.
But, if user is carrying out online medical advice, during online legal advice, can be obtained oneself and unwanted information, or required information can not be obtained by the interchange of word; When formerly buying virtual goods or physical commodity, need the details obtaining these commodity further cannot be inquired by dialing consulting telephone with regard to needs during Obtaining Accurate by online exchange, but, due to these consulting telephones costly, therefore, given up the enthusiasm of consumer, consumer is more ready to go to buy or inquiry to solid shop/brick and mortar store, therefore, certain loss is brought to businessman.And if consumer is by dialing easily by merchant record after consulting telephone, information is revealed, the situation such as to be harassed in the later stage.
Therefore, there is unsafe technical problem in existing on-line consulting.
Utility model content
The utility model embodiment, by providing a kind of information consulting system, solves on-line consulting in prior art and there is unsafe technical problem, and then achieve the technique effect of the security that can improve on-line consulting.
It is standby that the utility model provides a kind of information consulting system, comprising: client, by obtaining the 2 D code information being arranged at the information consultation page, request consulting instruction is sent to information consulting service device;
Information consulting service device, receives request consulting instruction, and send with consulting option to client according to request consulting instruction, wherein, consulting option comprises on-line information consultant and artificial communication and consulting;
Manual service center, client is when receiving the selection of user to artificial communication and consulting, client provides the contact method information of client to manual service center, by manual service center, the contact method information of client is sent to information consulting service device, and discharges the contact method information of described client after the contact method sending described client.
Further, information consulting service device comprises cancellation module, after the contact method information of client is sent to information consulting service device by manual service center, the contact method information of the client in information consulting service device, according to after the contact method informational linkage of client to client, is eliminated by the contact staff being positioned at information consulting service device end; When the contact staff being positioned at information consulting service device end exceedes the equal ring unanswered of preset times according to the number of times of the contact method informational linkage client of client, the contact method information of the client in information consulting service device is eliminated.
Further, described client is mobile terminal.
The one or more technical schemes provided in the utility model embodiment, at least have following technique effect or advantage:
Owing to have employed information consulting system, wherein, comprising: client, by obtaining the 2 D code information being arranged at the information consultation page, request consulting instruction being sent to information consulting service device; Information consulting service device, receives request consulting instruction, and send with consulting option to client according to request consulting instruction, wherein, consulting option comprises on-line information consultant and artificial communication and consulting; Manual service center, client is when receiving the selection of user to artificial communication and consulting, client provides the contact method information of client to manual service center, by manual service center, the contact method information of client is sent to information consulting service device, and after the contact method sending described client, discharge the contact method information of described client, and then solve incomplete technique effect of on-line consulting in prior art, and then achieve the technique effect of the security that can improve on-line consulting.
Accompanying drawing explanation
Fig. 1 is the module diagram of information consulting system in the utility model embodiment.
Detailed description of the invention
The utility model embodiment, by providing a kind of information consulting system, solves on-line consulting in prior art and there is unsafe technical problem, and then achieve the technique effect of the security that can improve on-line consulting.
There is unsafe technical problem to solve above-mentioned on-line consulting, below in conjunction with Figure of description and concrete embodiment, technique scheme being described in detail.
A kind of information consulting system that the utility model embodiment provides, as shown in Figure 1, comprising: client 101, by obtaining the 2 D code information being arranged at the information consultation page, request consulting instruction is sent to information consulting service device 102; Information consulting service device 102, receives request consulting instruction, and send with consulting option to client 101 according to request consulting instruction, wherein, consulting option comprises on-line information consultant and artificial communication and consulting; Manual service center 103, client 101 is when receiving the selection of user to artificial communication and consulting, client 101 provides the contact method information of client 101 to manual service center 103, by manual service center 103, the contact method information of client is sent to information consulting service device 102, and discharges the contact method information of described client 101 after the contact method sending described client 101.Thus ensured the Information Security of counsel user.
In a particular embodiment, cancellation module 1021 is included in this information consulting service device 102, after the contact method information of client 101 is sent to information consulting service device 102 by manual service center 103, be positioned at the contact staff of information consulting service device 102 end according to after the contact method informational linkage of client to client 101, this cancellation module 1021 controls the contact method of the client 101 in information consulting service device 102 to eliminate, thus has ensured the security of client user's information.Particularly, this contact method can be specifically micro-signal information, or telephone number information or social networks contact etc. can the information of speech exchange, have just no longer been described in detail in the utility model embodiment.
If when the contact staff being positioned at information consulting service device 102 end exceedes the equal ring unanswered of preset times according to the number of times of the contact method informational linkage client 101 of client 101, the contact method information of the client 101 in information server 102 is eliminated by cancellation module 1021.From making client when abandoning consulting, the contact method information of the client 101 stored in information consulting service device 102 can be deleted, having ensured the information security of counsel user.
Because client 101 is by the 2 D code information of the scanning information consulting page, thus request consulting instruction is sent to information consulting service device 102, therefore, this client is mobile terminal, is specially mobile phone, the terminal devices such as panel computer.
This information consulting system can be applied to shopping at network consulting, and the on-line consulting fields such as the online legal advice of network, medical advice have just no longer been described in detail in the utility model embodiment.
Although described preferred embodiment of the present utility model, those skilled in the art once obtain the basic creative concept of cicada, then can make other change and amendment to these embodiments.So claims are intended to be interpreted as comprising preferred embodiment and falling into all changes and the amendment of the utility model scope.
Obviously, those skilled in the art can carry out various change and modification to the utility model and not depart from spirit and scope of the present utility model.Like this, if these amendments of the present utility model and modification belong within the scope of the utility model claim and equivalent technologies thereof, then the utility model is also intended to comprise these change and modification.
Claims (3)
1. an information consulting system, is characterized in that, comprising:
Client, by obtaining the 2 D code information being arranged at the information consultation page, is sent to information consulting service device by request consulting instruction;
Information consulting service device, receives request consulting instruction, and send with consulting option to client according to request consulting instruction, wherein, consulting option comprises on-line information consultant and artificial communication and consulting;
Manual service center, client is when receiving the selection of user to artificial communication and consulting, client provides the contact method information of client to manual service center, by manual service center, the contact method information of client is sent to information consulting service device, and discharges the contact method information of described client after the contact method sending described client.
2. information consulting system according to claim 1, it is characterized in that, information consulting service device comprises cancellation module, after the contact method information of client is sent to information consulting service device by manual service center, the contact method information of the client in information consulting service device, according to after the contact method informational linkage of client to client, is eliminated by the contact staff being positioned at information consulting service device end; When the contact staff being positioned at information consulting service device end exceedes the equal ring unanswered of preset times according to the number of times of the contact method informational linkage client of client, the contact method information of the client in information consulting service device is eliminated.
3. information consulting system according to claim 1, is characterized in that, described client is mobile terminal.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201420630809.8U CN204303026U (en) | 2014-10-29 | 2014-10-29 | A kind of information consulting system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201420630809.8U CN204303026U (en) | 2014-10-29 | 2014-10-29 | A kind of information consulting system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN204303026U true CN204303026U (en) | 2015-04-29 |
Family
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201420630809.8U Expired - Fee Related CN204303026U (en) | 2014-10-29 | 2014-10-29 | A kind of information consulting system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN204303026U (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104281965A (en) * | 2014-10-29 | 2015-01-14 | 四川智诚天逸科技有限公司 | Information consultation system |
| CN106790357A (en) * | 2016-11-21 | 2017-05-31 | 北海高创电子信息孵化器有限公司 | A kind of consultation on-line method |
-
2014
- 2014-10-29 CN CN201420630809.8U patent/CN204303026U/en not_active Expired - Fee Related
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104281965A (en) * | 2014-10-29 | 2015-01-14 | 四川智诚天逸科技有限公司 | Information consultation system |
| CN106790357A (en) * | 2016-11-21 | 2017-05-31 | 北海高创电子信息孵化器有限公司 | A kind of consultation on-line method |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20150429 Termination date: 20201029 |