CN201286116Y - Service processing equipment and system - Google Patents
Service processing equipment and system Download PDFInfo
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- CN201286116Y CN201286116Y CNU2008201102873U CN200820110287U CN201286116Y CN 201286116 Y CN201286116 Y CN 201286116Y CN U2008201102873 U CNU2008201102873 U CN U2008201102873U CN 200820110287 U CN200820110287 U CN 200820110287U CN 201286116 Y CN201286116 Y CN 201286116Y
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Abstract
The utility model discloses a service treatment equipment, which comprises a message receiving module, a request message sending module, a data receiving module, a processing module, and a data sending module. Wherein the message receiving module is used for receiving a message sent by at least one client self-help terminal, the information is used for informing the service to be transacted, the request message sending module is used for sending a message which is used for requiring a data corresponding to the service to be transacted, the message is sent to an application system, the data receiving module is used for receiving the data corresponding to the service to be transacted fed back by the application system, the processing module is used for processing the data received by the data receiving module into the data which can be identified by the client self-help terminal, and the data sending module is used for sending the data identified by client self-help terminal to the client self-help terminal. The utility model also discloses a service processing system. The scheme provided by the utility model can resolve the problem that the centralization of management of different service process function of the client self-help terminal is more difficult.
Description
Technical field
The utility model relates to communication technical field, relates in particular to a kind of service processing equipment and transaction processing system.
Background technology
At present, development of internet technology makes that need the user to be distributed in each user self-help terminal to the business of business hall uniform of treatment in the past handles, the user just can sign in to by certain professional user self-help terminal like this provides in this professional system, thereby carries out professional handling.Such as, more common now user self-help terminal have with the user self-help terminal of money pool systems connection, with integrated service and OSS (BOSS, Business ﹠amp; Operation Support System) Lian Wang user self-help terminal and with user self-help terminal of mobile phone payment system networking or the like, the user can utilize these user self-help terminals to sign in in the corresponding system, thereby realizes carrying out payment of fees, business handling, voucher printing etc. self-servicely.
With a kind of user self-help terminal with the BOSS networking is example, and its layer of structure schematic diagram mainly is divided into three levels as shown in Figure 1: operation layer, intermediate layer and hardware layer, and the self-service process of handling that the user utilizes this user self-help terminal to finish business is:
At first, the user signs in to BOSS by this user self-help terminal, and this login process is to realize that by the user self-help terminal middle tier server in the intermediate layer data interaction of this server and BOSS is then carried out according to the Tuxedo agreement;
Then, the user need to select self-service business of carrying out from the operation layer of user self-help terminal, such as the detailed single inquiry among the figure, cash is paid dues, pay by card and bill inquiry etc., because these professional needed data provide by the BOSS with this user self-help terminal networking, therefore the user self-help terminal can be sent request to BOSS according to the business that the user selects, this request is used to ask BOSS that the professional corresponding data of selecting with this user are provided, after the professional corresponding data of selecting with the user that receive BOSS feedback when the user self-help terminal, software in the operation layer can be handled these data, the auxiliary equipment that processes data in the hardware layer can recognition data, and the data after will handling are exported to the user;
At last, the data of user after according to the processing of operation layer output, some auxiliary equipment of calling in the hardware layer are carried out Self-Service, such as carrying out printing with the bar printer in the calling graph with bar, or calling the printing that receipt printer carries out invoice, the equipment that similarly can Gong call also has card reader, coin identifier, code keypad and the computer etc. among the figure.
In the prior art, by as shown in Figure 2 a plurality of user self-help terminals networking schematic diagram by intranet and BOSS as can be known, the user self-help terminal of networking with same application system often has a plurality of; And because diversity of operations, in these user self-help terminals, can have the different service processing function corresponding with different business, like this because the popularity that the user self-help terminal distributes, if the different business processing capacity that has in the user self-help terminal is realized that unified management is the comparison difficulty.
The utility model content
The utility model provides a kind of service processing equipment and transaction processing system, in order to solve the different business processing capacity in the user self-help terminal is carried out the relatively problem of difficulty of unified management.
For this reason, the utility model is by the following technical solutions:
A kind of service processing equipment comprises the message sink module, is used to receive the message that is used to notify the business that need handle that at least one user self-help terminal sends; The request message sending module is used for the message that receives according to the message sink module, sends the message that is used to ask the professional corresponding data that described needs handle to application system; Data reception module is used to receive by application system and asks the message of the professional corresponding data that described needs handle, the professional corresponding data that the described needs of feedback are handled according to being used to of receiving; Processing module is used for becoming the described user self-help terminal can recognition data the data processing that data reception module receives; Data transmission blocks, being used for that processing module is handled the user self-help terminal that obtains can recognition data send to described user self-help terminal.
Preferably, this service processing equipment also comprises information receiving module, is used to receive the information of the ruuning situation that comprises described user self-help terminal that the user self-help terminal sends; First control module is used for the information that comprises described user self-help terminal operating situation that receives according to information receiving module, and described user self-help terminal is monitored.
Preferably, this service processing equipment also comprises the information acquisition module, be used for sending the request message that request obtains the ruuning situation of user self-help terminal, and receive by the information of user self-help terminal according to comprising of described request message feedback of described user self-help terminal operating situation to the user self-help terminal; Second control module is used for the information that comprises described user self-help terminal operating situation that receives according to the information acquisition module, and described user self-help terminal is monitored.
Preferably, this service processing equipment also comprises the daily record generation module, is used for the process that data that record processing module receives the data receiver module are handled, and generates and handles daily record; Memory module is used for the processing daily record that the storing daily record generation module generates.
Preferably, described application system is integrated service and OSS, and/or hand call payment system, and/or the money pool system.
A kind of transaction processing system comprises user self-help terminal, service processing equipment and application system, and wherein, described user self-help terminal comprises message transmission module, is used for sending the message that is used to notify the business that need handle to described service processing equipment; Data reception module is used to receive that described service processing equipment sends and handle professional corresponding of described needs and can be by the data of described user self-help terminal recognition;
Described service processing equipment comprises the message sink module, is used to receive the message that is used to notify the business that need handle that described message transmission module sends; The request message sending module is used for the message that receives according to the message sink module, sends the message that is used to ask the professional corresponding data that described needs handle to described application system; Data reception module is used to receive by application system and asks the message of the professional corresponding data that described needs handle, the professional corresponding data that the described needs of feedback are handled according to being used to of receiving; Processing module is used for becoming the described user self-help terminal can recognition data the data processing that data reception module receives; Data transmission blocks, being used for that processing module is handled the user self-help terminal that obtains can recognition data send to described data reception module;
Described application system comprises the request message receiver module, is used to receive that the request message sending module sends is used to ask the message of the professional corresponding data that described needs handle; The data feedback module is used for the message that receives according to the request message receiver module, will feed back to described data reception module with the professional corresponding data that described needs are handled.
Preferably, described user self-help terminal also comprises information sending module, and the information that is used for comprising the ruuning situation of described user self-help terminal sends to described service processing equipment;
Described service processing equipment also comprises information receiving module, is used to receive the information that is sent by information sending module; First control module is used for the information that comprises described user self-help terminal operating situation that receives according to information receiving module, and described user self-help terminal is monitored.
Preferably, described service processing equipment also comprises the information acquisition module, be used for sending the request message that request obtains the ruuning situation of user self-help terminal, and receive by the information of user self-help terminal according to comprising of described request message feedback of described user self-help terminal operating situation to the user self-help terminal; Second control module is used for the information that comprises described user self-help terminal operating situation that gets access to according to the information acquisition module, and described user self-help terminal is monitored.
Preferably, described service processing equipment also comprises the daily record generation module, is used for the process that data that record processing module receives the data receiver module are handled, and generates and handles daily record; Memory module is used for the processing daily record that the storing daily record generation module generates.
Preferably, described application system is integrated service and OSS, and/or hand call payment system, and/or the money pool system.
The service processing equipment that the utility model provides, by the function of operation layer is independent from the user self-help terminal, form independently service processing equipment corresponding to the operation layer function in the user self-help terminal, with in original subscriber's self-aided terminal with application system in professional directly related software all store in the service processing equipment, make that the function of each user self-help terminal is basic identical, such as in the user self-help terminal, only keeping such as with the bar printer, the function of hardware devices such as receipt printer, thereby feasible management to the user self-help terminal becomes than being easier to, and has more avoided the complexity that the different business processing capacity in the user self-help terminal of disperseing is managed;
In addition, the transaction processing system that the utility model proposes comprises user self-help terminal, service processing equipment and application system, in this transaction processing system, a plurality of user self-help terminals and a plurality of application system can insert in the service processing equipment, by the unified management of this service processing equipment realization, the user self-help terminal is carried out the relatively problem of difficulty of unified management thereby solved in the prior art to user self-help terminal and application system.
Description of drawings
Fig. 1 is the layer of structure schematic diagram of user self-help terminal in the prior art;
The schematic diagram that Fig. 2 networks by intranet and BOSS for a plurality of user self-help terminals in the prior art;
The concrete structure schematic diagram of the service processing equipment that Fig. 3 provides for the utility model embodiment;
The another kind of concrete structure schematic diagram of the service processing equipment that Fig. 4 provides for the utility model embodiment;
Fig. 5 is the structural representation of the user self-help terminal that links to each other with service processing equipment that the utility model provides;
The concrete structure schematic diagram of a kind of transaction processing system that Fig. 6 provides for the utility model;
Fig. 7 be in the prior art a plurality of user self-help terminals respectively with the schematic diagram of BOSS, hand call payment system and money pool systems connection;
In the transaction processing system that Fig. 8 provides for the utility model a plurality of user self-help terminals respectively with the schematic diagram of BOSS, hand call payment system and money pool systems connection.
Embodiment
Be explained in detail to the main realization principle of the utility model embodiment technical scheme, embodiment and to the beneficial effect that should be able to reach below in conjunction with each accompanying drawing.
The utility model provides a kind of service processing equipment, and its concrete structure schematic diagram mainly comprises as shown in Figure 3:
Request message sending module 32 is used for the message that receives according to message sink module 31, sends the message that is used to ask the professional corresponding data that described needs handle to application system;
(whether the hardware such as the user self-help terminal is normal for the ruuning situation that can understand each user self-help terminal at any time, whether the operation of software makes mistakes etc.), to realize monitoring to each user self-help terminal, as shown in Figure 3, the service processing equipment that provides of the utility model embodiment can also comprise:
In the prior art, though the manufacturer that certain customers' self-aided terminal arranged provides supervisory control system at the user self-help terminal of a certain type, but because user self-help terminal type and number are numerous, when monitoring different user self-help terminals, need between different supervisory control systems, switch, so monitor procedure is cumbersome.And behind the monitoring scheme that employing the utility model embodiment provides, can adopt service processing equipment that all user self-help terminals are carried out unified monitoring, this becomes convenient with regard to feasible monitoring to the user self-help terminal, and has also reduced the maintenance to multiple supervisory control system.
In addition, the service processing equipment that the utility model provides can also carry out record to the process that the data that processing module 34 processing receive data receiver module 33 are carried out, and therefore, service processing equipment can further include:
Daily record generation module 38 is used for the process that data that 34 pairs of data receiver modules 33 of record processing module receive are handled, and generates and handles daily record;
The information that initiatively will comprise user self-help terminal self-operating situation except that above-mentioned this employing user self-help terminal sends to the mode of service processing equipment, can also adopt service processing equipment initiatively from the user self-help terminal, to obtain the mode of the information that comprises user self-help terminal self-operating situation, therefore, the concrete structure of the service processing equipment in the present embodiment can also comprise as shown in Figure 4:
Need to prove, the application system that relates in the utility model, can but to be not limited only to be BOSS, and/or hand call payment system, and/or money pool system.
From above functional description to each module the service processing equipment as can be seen, with respect to prior art, the service processing equipment that provides in the present embodiment can be realized most of function of original subscriber's self-aided terminal (as shown in Figure 1), mainly comprise: carry out the mutual function of information with application system, the function that the application system feedback data that receives is handled, because these functions all are directly related with the every business in the application system, therefore, when upgrading has taken place in certain business in the subsequent applications system, only need get final product, and need not each user self-help terminal is all upgraded upgrading corresponding to each module of this business in the service processing equipment; And if the application system that follow-up and user self-help terminal are networked is when increasing, also only need in service processing equipment, increase and the corresponding module of application system that increases newly, the corresponding Service Processing Unit of application system that perhaps increases in existing module and increase newly gets final product, and also need not each user self-help terminal is all upgraded.
In addition, because the service processing equipment that adopts the utility model to provide, can realize most of function of original subscriber's self-aided terminal (as shown in Figure 1), therefore, the user self-help terminal that links to each other with service processing equipment that the utility model provides is on 26S Proteasome Structure and Function, also simplified greatly, thereby made its management process is also become more simple.
As shown in Figure 5, structural representation for the user self-help terminal that links to each other with service processing equipment that utility model provides, comprise: interface layer, intermediate layer and hardware layer wherein, have in the interface layer with bar printer interface, receipt printer interface, cash pay dues interface, the interface etc. of paying by card; User's self-aided terminal middle tier server is arranged in the intermediate layer, and this user can be implemented on the service processing equipment by this server and login; And the hardware layer 26S Proteasome Structure and Function of showing among hardware layer and Fig. 1 is identical, does not repeat them here.The user self-help terminal that comparison diagram 5 and Fig. 1 show respectively as can be known, the difference of two kinds of user self-help terminal maximums is:
1, do not have operation layer in the user self-help terminal that Fig. 5 showed, but interface layer occurred, this interface layer is mainly used in provides the interface that is connected with hardware in the hardware layer;
When 2, the user logins by the user self-help terminal middle tier server in the intermediate layer, no longer directly sign in to BOSS, but sign in in the service processing equipment.
As seen, in the user self-help terminal among Fig. 5, the module of not directly not getting in touch with application system, function that these modules realized has been transferred in the service processing equipment that the utility model provides and has realized, so just simplified the function of user self-help terminal greatly, thereby reduced the maintenance to the user self-help terminal, also feasible unified management to the user self-help terminal becomes than being easier to.
The utility model embodiment also provides a kind of transaction processing system, in order to solve in the prior art user self-help terminal is carried out the relatively problem of difficulty of unified management.The concrete structure schematic diagram of this system comprises user self-help terminal 61, service processing equipment 62 and application system 63 as shown in Figure 6.
Wherein, user self-help terminal 61 comprises: message transmission module 611 is used for sending the message that is used to notify the business that need handle to service processing equipment 62; Data reception module 612, be used to receive service processing equipment 62 that send with handle professional corresponding of described needs and can be by the data of described user self-help terminal recognition;
In the scheme that the foregoing description provides, can in service processing equipment 62, predesignate unified interface specification, have only when user self-help terminal 61 satisfies this interface specification, service processing equipment 62 just allows this user self-help terminal 61 to insert.Can unify to produce to the user self-help terminal so that the supplier of user self-help terminal can be according to this interface specification like this, thereby make the process of the user self-help terminal access service treatment facility simple and fast that becomes.
In addition, at any time understand the ruuning situation of user self-help terminal 61 in order to make service processing equipment 62, to realize monitoring to user self-help terminal 61, user self-help terminal 61 can also comprise information sending module 613, and the information that is used for comprising the ruuning situation of user self-help terminal 61 sends to described service processing equipment 62; Service processing equipment then can also comprise: information receiving module 626 is used to receive the information that is sent by information sending module 613; First control module 627 is used for the information that comprises described user self-help terminal operating situation that receives according to information receiving module 626, and described user self-help terminal is monitored.Like this, by monitoring to each user self-help terminal, just can be to operations such as the unusual user self-help terminal of ruuning situation having occurred and carry out sectional drawing, disconnect network, shut down or restart.
Except that the monitoring that realizes by the way user self-help terminal 61, can also realize monitoring by in service processing equipment 62, adopting with lower module to the user self-help terminal:
The information acquisition module, be used for sending the request message that request obtains the ruuning situation information of user self-help terminal 61, and receive by the information that comprises user self-help terminal 61 self-operating situations of user self-help terminal 61 according to the described request message feedback to user self-help terminal 61; Second control module is used for the information that comprises described user self-help terminal 61 ruuning situations that receives according to the information acquisition module, and described user self-help terminal 61 is monitored.In order not influence the clear of each module among Fig. 6, the information acquisition module and second control module are not drawn among Fig. 6.
In addition, can also comprise in the service processing equipment 62: daily record generation module 628, be used for the process that data that record processing module receives the data receiver module are handled, generate and handle daily record; Memory module 629 is used for the processing daily record that storing daily record generation module 628 generates.
The application system 63 that relates in the utility model can be for an independent system, such as BOSS, or hand call payment system, or the money pool system, also can be a plurality of systems, such as being at least two systems arbitrarily in BOSS, hand call payment system and the money pool system.
Below according to accompanying drawing the technique effect that this transaction processing system that the utility model provides can reach with respect to prior art is described.
As shown in Figure 7, for a plurality of user self-help terminals in the prior art respectively with the schematic diagram of BOSS, hand call payment system and money pool systems connection, as can be seen from the figure, the networking situation of user self-help terminal and each application system is a more complicated, thereby will realize the unified management of user self-help terminal also relatively more difficult.And as shown in Figure 8, in the transaction processing system that provides for the utility model a plurality of user self-help terminals respectively with the schematic diagram of BOSS, hand call payment system and money pool systems connection, service processing equipment in this transaction processing system is equivalent to a management platform, no matter the user self-help terminal is with which application system to network, all user self-help terminals all can be linked in this management platform, just become and have been easy to thereby adopt this management platform that each user self-help terminal is carried out unified management.
Obviously, those skilled in the art can carry out various changes and modification to the utility model and not break away from spirit and scope of the present utility model.Like this, if of the present utility model these are revised and modification belongs within the scope of the utility model claim and equivalent technologies thereof, then the utility model also is intended to comprise these changes and modification interior.
Claims (10)
1, a kind of service processing equipment is characterized in that, comprising:
The message sink module is used to receive the message that is used to notify the business that need handle that at least one user self-help terminal sends;
The request message sending module is used for the message that receives according to the message sink module, sends the message that is used to ask the professional corresponding data that described needs handle to application system;
Data reception module is used to receive by application system and asks the message of the professional corresponding data that described needs handle, the professional corresponding data that the described needs of feedback are handled according to being used to of receiving;
Processing module is used for becoming the described user self-help terminal can recognition data the data processing that data reception module receives;
Data transmission blocks, being used for that processing module is handled the user self-help terminal that obtains can recognition data send to described user self-help terminal.
2, equipment as claimed in claim 1 is characterized in that, also comprises:
Information receiving module is used to receive the information of the ruuning situation that comprises described user self-help terminal that the user self-help terminal sends;
First control module is used for the information that comprises described user self-help terminal operating situation that receives according to information receiving module, and described user self-help terminal is monitored.
3, equipment as claimed in claim 1 is characterized in that, also comprises:
The information acquisition module is used for sending the request message that request obtains the ruuning situation of user self-help terminal to the user self-help terminal, and receives by the information of user self-help terminal according to comprising of described request message feedback of described user self-help terminal operating situation;
Second control module is used for the information that comprises described user self-help terminal operating situation that receives according to the information acquisition module, and described user self-help terminal is monitored.
4, equipment as claimed in claim 1 is characterized in that, also comprises:
The daily record generation module is used for the process that data that record processing module receives the data receiver module are handled, and generates and handles daily record;
Memory module is used for the processing daily record that the storing daily record generation module generates.
5, equipment as claimed in claim 1 is characterized in that, described application system is integrated service and OSS, and/or hand call payment system, and/or the money pool system.
6, a kind of transaction processing system is characterized in that, comprises user self-help terminal, service processing equipment and application system, wherein,
Described user self-help terminal comprises:
Message transmission module is used for sending the message that is used to notify the business that need handle to described service processing equipment;
Data reception module is used to receive that described service processing equipment sends and handle professional corresponding of described needs and can be by the data of described user self-help terminal recognition;
Described service processing equipment comprises:
The message sink module is used to receive the message that is used to notify the business that need handle that described message transmission module sends;
The request message sending module is used for the message that receives according to the message sink module, sends the message that is used to ask the professional corresponding data that described needs handle to described application system;
Data reception module is used to receive by application system and asks the message of the professional corresponding data that described needs handle, the professional corresponding data that the described needs of feedback are handled according to being used to of receiving;
Processing module is used for becoming the described user self-help terminal can recognition data the data processing that data reception module receives;
Data transmission blocks, being used for that processing module is handled the user self-help terminal that obtains can recognition data send to described data reception module;
Described application system comprises:
The request message receiver module is used to receive that the request message sending module sends is used to ask the message of the professional corresponding data that described needs handle;
The data feedback module is used for the message that receives according to the request message receiver module, will feed back to described data reception module with the professional corresponding data that described needs are handled.
7, system as claimed in claim 6 is characterized in that, described user self-help terminal also comprises:
Information sending module, the information that is used for comprising the ruuning situation of described user self-help terminal sends to described service processing equipment;
Described service processing equipment also comprises:
Information receiving module is used to receive the information that is sent by information sending module;
First control module is used for the information that comprises described user self-help terminal operating situation that receives according to information receiving module, and described user self-help terminal is monitored.
8, system as claimed in claim 6 is characterized in that, described service processing equipment also comprises:
The information acquisition module is used for sending the request message that request obtains the ruuning situation of user self-help terminal to the user self-help terminal, and receives by the information of user self-help terminal according to comprising of described request message feedback of described user self-help terminal operating situation;
Second control module is used for the information that comprises described user self-help terminal operating situation that gets access to according to the information acquisition module, and described user self-help terminal is monitored.
9, system as claimed in claim 6 is characterized in that, described service processing equipment also comprises:
The daily record generation module is used for the process that data that record processing module receives the data receiver module are handled, and generates and handles daily record;
Memory module is used for the processing daily record that the storing daily record generation module generates.
10, equipment as claimed in claim 6 is characterized in that, described application system is integrated service and OSS, and/or hand call payment system, and/or the money pool system.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNU2008201102873U CN201286116Y (en) | 2008-09-01 | 2008-09-01 | Service processing equipment and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNU2008201102873U CN201286116Y (en) | 2008-09-01 | 2008-09-01 | Service processing equipment and system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN201286116Y true CN201286116Y (en) | 2009-08-05 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
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| CNU2008201102873U Expired - Lifetime CN201286116Y (en) | 2008-09-01 | 2008-09-01 | Service processing equipment and system |
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| CN (1) | CN201286116Y (en) |
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108765715A (en) * | 2018-05-31 | 2018-11-06 | 广州十分网络技术有限公司 | More consumption terminal integrated management approach, server and system |
| CN111223250A (en) * | 2019-11-15 | 2020-06-02 | 安徽天勤盛创信息科技股份有限公司 | Self-service bank monitoring system |
| CN111640261A (en) * | 2020-05-25 | 2020-09-08 | 浪潮金融信息技术有限公司 | Novel self-service terminal system with medium sharing function |
| CN113885991A (en) * | 2021-10-08 | 2022-01-04 | 珠海市新德汇信息技术有限公司 | Automatic service handling method for self-service equipment based on web system |
| CN113985793A (en) * | 2021-11-22 | 2022-01-28 | 深圳供电局有限公司 | Intelligent equipment remote interaction method and system based on middle layer |
-
2008
- 2008-09-01 CN CNU2008201102873U patent/CN201286116Y/en not_active Expired - Lifetime
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108765715A (en) * | 2018-05-31 | 2018-11-06 | 广州十分网络技术有限公司 | More consumption terminal integrated management approach, server and system |
| CN111223250A (en) * | 2019-11-15 | 2020-06-02 | 安徽天勤盛创信息科技股份有限公司 | Self-service bank monitoring system |
| CN111640261A (en) * | 2020-05-25 | 2020-09-08 | 浪潮金融信息技术有限公司 | Novel self-service terminal system with medium sharing function |
| CN113885991A (en) * | 2021-10-08 | 2022-01-04 | 珠海市新德汇信息技术有限公司 | Automatic service handling method for self-service equipment based on web system |
| CN113985793A (en) * | 2021-11-22 | 2022-01-28 | 深圳供电局有限公司 | Intelligent equipment remote interaction method and system based on middle layer |
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Granted publication date: 20090805 |