CN1976322A - Method and system for realizing multimedia immediate communicating and control flow - Google Patents

Method and system for realizing multimedia immediate communicating and control flow Download PDF

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Publication number
CN1976322A
CN1976322A CN 200610124117 CN200610124117A CN1976322A CN 1976322 A CN1976322 A CN 1976322A CN 200610124117 CN200610124117 CN 200610124117 CN 200610124117 A CN200610124117 A CN 200610124117A CN 1976322 A CN1976322 A CN 1976322A
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instant communication
multimedia
visitor
seat end
instant
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王先来
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Abstract

A multimedia demand communication system is prepared as forming demand communication client end by access end browser application, seat end browser application and multimedia pluggable unit; using demand communication server to set up connection and data exchange with said client end; using multimedia pluggable unit to connect said server and to realize multimedia demand communication ability on said browser; setting word and voice as well as video functions on multimedia.

Description

A kind of method, system and control flow of realizing multimedia immediate communicating
Technical field
The present invention relates to computer software, field of network communication, particularly relating to a kind of communication two party does not all install under the situation of network instant communication instrument, realize that by browser window both sides carry out instant messaging with text message, by the loading multimedia plug-in unit, in browser window, realize method, system and the control flow of multimedia immediate communicating.
Background technology
Along with society and development of science and technology, popularizing of the Internet, people more and more pay attention to the promptness of information interchange and communication, instant communicating system is because can be so that people's communication each other is more timely, the while instant communicating system has interactive strong, low price, the convenient use, be easy to characteristics such as deployment, therefore accepted by the user gradually.
Along with Internet development, more applications is moved the Internet from " desktop " of operating system, is converted to browser application from application software, no matter make the user when, no matter also where,, can experience application based on the Internet as long as network is arranged.For example, the Map Services released of Google makes the user can inquire the geography information of any position in the world in the browser the inside and need not to install any application software.Existing immediate communication tool or system need communication two party or at least one side that bitcom is installed or plug-in unit just can carry out the instant communication information session.This has just limited the application of instant communicating system in some field, and for example in enterprise's online customer service, the online sales, client or visitor generally do not have the exclusive immediate communication tool of installation enterprises.Along with the development with multimedia information technology of improving constantly of network speed, existing Word message exchanges can not satisfy diversified communication needs, and the combination of multimedia technology and instant messaging technology will bring more enriching experiences to the user.Instant messaging is incorporated the trend that the Internet is following instant messaging development fully.
Summary of the invention
The technical problem that the present invention solves is to provide a kind of and does not all install under the situation of network instant communication software at communication two party, just can carry out method, system and the control flow of instant messaging between the user by browser window.
On this basis, another technical problem that the present invention solves provides a kind of method, system and control flow of multimedia immediate communicating, is implemented in the instant messaging of carrying out voice, video interactive in the browser window.
For this reason, the technical scheme of technical solution problem of the present invention is: a kind of method that realizes multimedia immediate communicating is provided, is applied to comprise the instant communicating system of instant communication server, instant communication client, comprise step:
1) instant communication server is used for the seat end and is distributed room number;
2) visitor holds to use and connects instant communication server, obtains the room number of seat end;
3) carry out the text message instant messaging according to aforementioned room number between the instant communication client;
4) instant communication client loading multimedia plug-in unit connects instant communication server;
5) carry out the Multimedia Message instant messaging by aforementioned multimedia plug-in unit between the instant communication client.
Wherein, comprise that also instant communication server is that seat end browser application is carried out authentication before the described step 1).
Wherein, described step 1) specifically comprises:
11) described seat end is used by the communication interface login to described instant communication server;
12) described instant communication server is that described seat end application distributes an independently Virtual Space, and this Virtual Space identifies with unique room number.
Wherein, described step 2) specifically comprise:
21) described visitor holds application that the pairing seat end ID of communication the other side (application of seat end) is sent to described instant communication server;
22) described instant communication server is searched room number according to described seat end ID, and the room number that inquires is returned to described visitor holds application;
23) described visitor holds to use and preserves the room number that described seat end is used correspondence.
Wherein, described step 3) specifically comprises:
31) described instant communication client is submitted to described instant communication server by the POST mode with session information;
32) described instant communication server is saved in the session information of receiving in the message queue;
33) described instant communication client inquires about regularly to instant communication server whether one's own information is arranged by the GET mode;
34) described instant communication server returns to described instant communication client with the session information in the formation with the form of Query Result;
35) described instant communication client is presented at the answer result of described instant communication server on the browser window automatically.
Wherein, described step 4) specifically comprises:
41) described instant communication client judges whether to have installed the multimedia plug-in unit automatically, if do not install, automatically from network download multimedia plug-in unit installation kit, and decompress(ion) is installed automatically;
42) start the multimedia plug-in unit, connect described instant communication server;
43) described instant communication server returns to described instant communication client with session the other side multimedia plug-in unit address, and described address comprises the IP address;
Wherein, described step 5) specifically comprises:
51) described multimedia plug-in unit is set up communication with session the other side multimedia plug-in unit and is connected, if connection failure, described multimedia plug-in unit and instant communication server connect, and instant communication server is that described multimedia plug-in unit is set up the data forwarding passage;
52) after the audio/video coding packing of described multimedia plug-in unit with this locality, (UDP) transmits by User Datagram Protoco (UDP);
53) after session the other side's multimedia plug-in unit is received packet, after unpacking, the process decoding represents to the user.
Wherein, also comprise step: described visitor holds and uses the ClientID that whether has preserved unique this user of sign among the Cookie that checks browser, if no, described instant communication server distributes a unique ClientID, and is stored among the cookie of browser; Described visitor sends described ClientID to instant communication server when holding this application of application start.
Wherein, also comprise step, described seat end is used the historical information of holding the ClientID of application transmission to inquire about this visitor according to described visitor, and content comprises: access times, Word message historical record and last visit date etc.
Wherein, also comprise step, described seat end is set up a TAB page or leaf for each described visitor's end, and all text exchange of information that carry out with this visitor's end all are presented in this TAB page or leaf.
Wherein, also comprise step, when described seat end was not online, described visitor end can be left a message with the mode of multimedia (literal, voice and video), just can browse message information during the next log-in instant communication server of described seat end.
Wherein, also comprise step, described seat end can be transferred to other seat end with described visitor's end, and the visitor's end that passed on does not need to restart browser application.
Wherein, also comprise step, the icon that starts this application is set on webpage, the ID of the corresponding seat end of described icon, described icon changes according to the state of described seat end; The tabulation that starts this application is set on webpage, the ID of each of described tabulation correspondence one seat end, described list items according to the state of corresponding seat end change.
Wherein, also comprise step, the seat end can initiatively send instant messaging to the browser of browsing the webpage that comprises aforementioned applications icon or tabulation and invite, and browser client can start instant telecommunication session by clicking ACK button.When web browser is opened the webpage that comprises aforementioned applications icon or tabulation, the visitor holds browser application and page script together to be loaded in the web browser, the visitor holds browser application periodically to be reported in line states to instant communication server, and whether inquiry has instant messaging to invite; Seat end browser application is obtained current online user's information of browsing named web page by instant communication server, seat end browser application can send instant messaging to aforementioned one or more online users and invite, the instant messaging that sends invite and to be cached in the instant communication server, when the visitor holds the inquiry of browser application next cycle, this invitation is taken away, when the visitor holds browser application to get access to instant messaging invitation, in web browser, eject the prompting page, whether the inquiry user agrees to carry out instant messaging, can start the instant telecommunication session with the seat end after the user agrees.The described content that is reported in line states comprises: user's ClientID, the URL of current browsing page, user's time of staying and user's IP address etc.; The content that described instant messaging is invited comprises: seat end title, seat end place room number and invitation information etc.
The present invention also provides a kind of system that realizes multimedia immediate communicating, comprise instant communication server, instant communication client, described instant communication client can also comprise that the visitor holds browser application, seat end browser application and multimedia plug-in unit etc., and described instant communication client is set up instant messaging with described instant communication server and is connected.
Wherein, also comprise network service interface, described network service interface is used to realize the data interaction with instant communication client, the query requests of response instant communication client.
Wherein, described network service interface is integrated in the instant communication server.
Wherein, also comprise the multimedia service interface, described multimedia service interface is used to be implemented in session both sides' multimedia plug-in unit and sets up the data forwarding passage can't direct communication the time.
Wherein, described multimedia service sets of interfaces is formed in the instant communication server.
Wherein, also comprise the multimedia plug-in unit, described multimedia plug-in unit is used to realize the foundation of the mutual and multi-medium data transmission channel of session both sides' multi-medium data.
Wherein, described multimedia plug set is formed in the instant communication client.
The present invention also provides a kind of control flow of realizing multimedia immediate communicating, it is characterized in that, it adopts following steps:
1) instant communication client is set up the text message interchange channel by instant communication server;
2) judge automatically whether system is equipped with the multimedia plug-in unit, if having, then automatic loading multimedia plug-in unit; If no, then download and install multimedia plug-in unit installation kit, automatic loading multimedia plug-in unit after the installation; After loading is finished, connect instant communication server;
3) instant communication client obtains the other side's multimedia plug-in unit address by instant communication server;
4) finish the exchange of multimedia messages between the instant communication client.
Can draw from above technical scheme, compared with prior art, the present invention has following advantage:
Communication two party can not installed any immediate communication tool or plug-in unit, can realize the information interchange of text mode by browser window.This advantage can improve the instantaneity of communication greatly, accelerates the transmission efficiency of information.
Install at communication two party under the situation of multimedia plug-in unit, can realize multimedia information interchange by browser window.This advantage can be improved the effect of communication greatly, increases the sense of reality of linking up both sides.
Can realize seamless passing between the instant communication client, this advantage can improve communication efficient greatly.When particularly being applied to online sales or online customer service, when the seat personnel run into query, client or visitor can be transferred to the seat that other can be answered a question, client or visitor need not start this application once more.
Because in the preferred embodiments of the present invention, before the user carries out instant messaging, by being kept at the unique identification inquiry communication record information before among the cookie, make the other side can recognize this user communicate information before, the present invention can improve the affinity and the continuity of instant messaging greatly.
The present invention is described in further detail below in conjunction with drawings and Examples.
Description of drawings
Fig. 1 is the technical scheme steps flow chart of multimedia immediate communicating method of the present invention;
Fig. 2 is a system configuration schematic diagram of the present invention;
Fig. 3 is an application example flow process sequential schematic diagram of the present invention;
Fig. 4 is the control flow chart of instant communication client forwarding method of the present invention.
Embodiment
Core concept of the present invention is, need not to install under the situation of any software at communication two party, the network service interface that provides by instant communication server, just can carry out the instant messaging of text message by browser window between the user, by the loading multimedia plug-in unit, realize just can carrying out the instant messaging of multimedia interactive by browser window between the user.
Seeing also Fig. 1, is the technical scheme steps flow chart of described multimedia immediate communicating method.
Step S1, instant communication server use for the seat end and distribute room number.Described room number generally can be understood as the Virtual Space of system for realizing that certain function is provided with.In the prior art, the application of room number has a lot, for example: based on the video conferencing system of software, be exactly a typical application.A plurality of meetings room is arranged on server, carry out different meetings in each the inside, meeting room.The present invention uses for described seat end exactly and has distributed an independently Virtual Space, this Virtual Space to identify with unique room number, and the seat end can carry out instant messaging with all users in this Virtual Space.
Step S2, visitor hold to use and connect instant communication server, obtain the room number of seat end.The user starts the visitor and holds when using, and browser can send to instant communication server with the pairing seat end of this application ID, and instant communication server is searched room number according to described seat end ID, and the room number that inquires is returned to described visitor holds application.
Step S3 carries out the text message instant messaging according to aforementioned room number between the instant communication client.The user is input of text messages in the browser that instant communication client is opened, after the user presses submit button, browser is submitted to instant communication server by the POST mode with session information, instant communication server again with the session information temporary storage in the pairing message queue of session the other side.Whether instant communication client timing (as each second) has one's own information by the GET mode to the instant communication server inquiry, if have, instant communication server returns to instant communication client with the information in the described message queue as Query Result, and empties described message queue.Instant communication client is presented at the answer result of instant communication server on the browser window automatically.
Step S4, instant communication client loading multimedia plug-in unit connects instant communication server.Described multimedia plug-in unit is the expansion of browser application.In the prior art, plug-in part technology is used to be had a lot, and for example: making browser page produce the Flash technology of dynamic effect, is exactly a typical application.In browser, load the Flash plug-in unit, just can open a dynamic web page that includes the Flash file with browser.The present invention has increased an expansion to browser exactly, makes browser window become an expanded application of supporting multimedia immediate communicating.
Step S5 carries out the Multimedia Message instant messaging by aforementioned multimedia plug-in unit between the instant communication client.Described Multimedia Message instant messaging comprises two way audio and Video show and data passes, after the audio/video coding packing of described multimedia plug-in unit with this locality, (UDP) transmits by User Datagram Protoco (UDP), after session the other side's multimedia plug-in unit is received packet, after unpacking, the process decoding represents to the user (audio frequency is by sound card, and video passes through video card).
The present invention also provides a kind of system that realizes multimedia immediate communicating, comprises instant communication server and instant communication client.
According to Fig. 2, the present invention includes instant communication server and instant communication client, instant communication client can also include seat end browser application, the visitor holds browser application and multimedia plug-in unit, wherein but the multimedia plug-in unit belongs to add-in, do not needing under the mutual situation of audio frequency and video, can be without the loading multimedia plug-in unit.Instant communication client passes through procotol, as http protocol, finish and instant communication server between passage set up, and adopt the XML form to carry out exchanges data, the multimedia plug-in unit is by procotol, as udp protocol, finish and communication the other side's multimedia plug-in unit between exchanges data, when network does not support that direct and the other side's multimedia plug-in unit carries out exchanges data, can transmit by instant communication server.
In the present invention, as shown in Figure 2, instant communication client is to adopt the AJAX technology to come to be connected with instant communication server with exchanges data, AJAX is a kind of utilization JavaScript and extend markup language (XML), between web browser and server, transmit or accept the technology of data, use asynchronous data to change, by sending the HTTP request and using JavaScript that webpage is carried out a kind of technology that part is revised.The present invention is exactly the AJAX technology of using on browser, carries out exchanges data with instant communication server, makes browser window to send information to instant communication server, and asynchronous also showing from instant communication server reception message.
Simple understanding, the present invention is actually the dialogue method with at present common immediate communication tool, both sides' dialogue is moved in the browser, can realize that under the situation of not downloading, installing any software or plug-in unit text message exchanges, after the multimedia plug-in unit is installed, can realize the mutual of voice and video, be suitable for so the present invention is convenient.
In the present invention, as depicted in figs. 1 and 2, telecommunication customer end is divided into visitor's telecommunication customer end and seat telecommunication customer end, is called visitor's end and seat end; Instant communication server can distribute a unique sign (ClientID) for each visitor hold when first time session, be stored among the Cookie of browser by visitor's end, when the visitor holds each startup to use, the capital sends to instant communication server with this ClientID, and instant communication server is according to the exchange of information before this ClientID inquiry and send to the seat end.
Describe in detail with regard to a concrete control flow below:
1, shown in the step 1 of Fig. 3, instant communication server carries out initialization, is prepared as telecommunication customer end and provides services on the Internet.
2, shown in the step 2,3 of Fig. 3, the seat end connects instant communication server and carries out authentication, after instant communication server receives connection and ID authentication request, with regard to the reading of data storehouse, judging whether to set up communication connects, if authentication is passed through, then send connection and authentication response to the seat end.
3, shown in the step 4,5,6 and 7 of Fig. 3, visitor's end is when starting application, the Cookie of access browser, and reading and saving ClientID therein send connection request to instant communication server then, and subsidiary ClientID, instant communication server if ClientID is arranged, is then held the transmission connection response to the visitor after receiving the connection request that the visitor holds, send visitor's end to the seat end simultaneously and enter notice, and subsidiary ClientID; If instant communication server is not received the ClientID that the visitor holds, then instant communication server produces a unique ClientID, and together issues visitor's end with connection response, after visitor's end is received ClientID, writes among the Cookie of browser.
4, shown in the step 8 of Fig. 3, the seat end is inquired about and this ClientID corresponding historical conversation recording according to the ClientID that receives, and is presented in the browser window of seat end.
5, shown in the step 9,10,11 and 12 of Fig. 3, visitor end carries out the mutual of text message with the seat end by the forwarding of instant communication server, has realized so just not downloading, install that realization session both sides carry out instant messaging under the situation of any software or plug-in unit in browser window.
6, shown in the step 13,14,15,16,17 and 18 of Fig. 3, visitor's end and seat end are after starting browser window, the automatic loading multimedia plug-in unit in capital, if the multimedia plug-in unit loads failure (as entering for the first time system), then the multimedia plug-in unit can be downloaded and install to browser automatically, the automatic loading multimedia plug-in unit of browser meeting after the installation, if download or install and fail, browser can point out the user to download by hand, install; After the multimedia plug-in unit successfully loads, will initiatively connect with instant communication server, instant communication server feeds back to telecommunication customer end with the other side's multimedia plug-in unit mailing address (as IP address and port numbers) by connection response.
7, shown in the step 19,20 of Fig. 3, after the multimedia plug-in unit is received the other side's mailing address,, in browser window, carry out multimedia immediate communicating just realized the session both sides like this by the direct switching tone video data of procotol.
Above-mentioned explanation has reflected principle, structure and the control flow of realizing communication between two instant communication clients, similarly, for also realizing communication between the instant communication client more than three or three, its principle is identical, structure and control flow are similar, specify herein as for it to repeat no more.
Seeing also Fig. 4, is the control flow of aforementioned instant communication client forwarding method.
1, shown in the step 1,2 of Fig. 4, visitor's end that seat end A selects a quilt to pass on, and submit transfer request to instant communication server, transfer request can comprise is passed on ClientID, receiving position and the reason etc. of passing on of visitor's end.
2, shown in the step 3,4 of Fig. 4, instant communication server is transmitted to receiving position B with transfer request, and whether seat end B decision accepts request, and replys the request response to instant communication server.
3, shown in the step 5,6,7 and 8 of Fig. 4, instant communication server receives that seat end B can accept after the response of transfer request, instant communication server can pass on processing, passing on visitor end to quilt sends out and passes on notice, the visitor that will be passed on end is deleted from the tabulation of seat end A, and will pass on the visitor and hold in the tabulation that adds seat end B.
More than a kind of method, system and control flow of multimedia immediate communicating realized provided by the present invention is described in detail, used specific case herein principle of the present invention and execution mode are set forth, the explanation of above embodiment just is used for helping to understand method of the present invention and core concept thereof; Simultaneously, for one of ordinary skill in the art, according to thought of the present invention, the part that all can change in specific embodiments and applications, in sum, this description should not be construed as limitation of the present invention.

Claims (10)

1, a kind of method that realizes multimedia immediate communicating is applied to comprise the instant communicating system of instant communication server, instant communication client; It is characterized in that, comprise step:
1) instant communication server is used for the seat end and is distributed room number;
2) visitor holds to use and connects instant communication server, obtains the room number of seat end;
3) carry out the text message instant messaging according to aforementioned room number between the instant communication client;
4) instant communication client loading multimedia plug-in unit connects instant communication server;
5) carry out the Multimedia Message instant messaging by aforementioned multimedia plug-in unit between the instant communication client.
2, the method for realization multimedia immediate communicating as claimed in claim 1, described step 2) specifically comprise:
1) check whether preserved in the browser unique this user of sign cookie, if do not have, then distribute a unique ClientID, and be stored among the cookie of browser by instant communication server;
Send the unique ClientID that indicates this user among the browser cookie when 2) user starts this application.
3, the method for realization multimedia immediate communicating as claimed in claim 2, it is characterized in that, seat end browser application holds the ClientID of browser application to inquire about this user's historical information according to the visitor, and content comprises: access times, Word message historical record and last visit date etc.
4, the method for realization multimedia immediate communicating as claimed in claim 1 is characterized in that, specifically comprises:
1) the seat end can be simultaneously and a plurality of visitor hold and carry out instant messaging.
2) the seat end is set up a TAB page or leaf for each visitor's end, and all text exchange of information that carry out with this visitor's end all are presented in this TAB page or leaf;
When 3) receiving instant communication information, the pairing TAB page or leaf of instant message sender label will change background colour, and message is checked that the background colour of back TAB page or leaf label recovers;
4) with mouse-click TAB page or leaf label, the pairing visitor's end of this label can be set for current visitor's end, double-click TAB page or leaf label with mouse, can close the pairing TAB page or leaf of this label;
5, the method for realization multimedia immediate communicating as claimed in claim 1 is characterized in that, specifically comprises:
1) the seat end can to carry out two-way audio frequency and video mutual with any visitor end;
2) the seat end can be broadcast to audio, video data all visitor's ends;
3) visitor's end can send audio frequency and video instant messaging request to the seat end;
When 4) the seat end was not online, visitor's end can multimedia mode be left a message.
6, the method for realization multimedia immediate communicating as claimed in claim 1 is characterized in that, the seat end can be transferred to other seat end with visitor's end, and the visitor that passed on holds application not need to restart browser application.
7, the method for realization multimedia immediate communicating as claimed in claim 1 is characterized in that, comprising:
1) icon that starts this application is set on webpage, the ID of the corresponding seat end of described icon, described icon changes according to the state of described seat end;
2) tabulation that starts this application is set on webpage, the ID of each of described tabulation correspondence one seat end, described list items according to the state of corresponding seat end change;
3) the seat end can initiatively send instant messaging invitation to the browser of browsing the webpage that comprises aforementioned applications icon or tabulation, and browser client can start instant telecommunication session by clicking ACK button.
8, a kind of system that realizes the multimedia immediate communicating of the described method of claim 1, comprise instant communication server, instant communication client, described instant communication client can also comprise that the visitor holds browser application, seat end browser application and multimedia plug-in unit, it is characterized in that: include network service module and multimedia service module in the described instant communication server, the text data that described network service module is finished between the instant communication client by procotol exchanges, and described multimedia service module provides address lookup and data exchange service for described multimedia plug-in unit.Described multimedia plug-in unit adopts User Datagram Protoco (UDP) UDP to carry out data communication, and described instant communication client is a kind of application in browser window.
9, a kind of control flow of finishing the multimedia immediate communicating of the described method of claim 1 is characterized in that, it adopts following steps:
1) instant communication client is set up the text message interchange channel by instant communication server;
2) whether the decision operation system is equipped with the multimedia plug-in unit automatically, if having, and then automatic loading multimedia plug-in unit; If no, then download and install multimedia plug-in unit installation kit, automatic loading multimedia plug-in unit after the installation; After loading is finished, connect instant communication server;
3) instant communication client obtains the other side's multimedia plug-in unit address by instant communication server;
4) finish the exchange of multimedia messages between the instant communication client.
10, the control flow of multimedia immediate communicating according to claim 9 is characterized in that: in the described step 1, described visitor holds browser application not need by authentication; In the described step 4, in the time of can't directly carrying out exchange of multimedia information between instant communication client, multimedia messages exchanges by instant communication server.
CN 200610124117 2006-12-08 2006-12-08 Method and system for realizing multimedia immediate communicating and control flow Pending CN1976322A (en)

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WO2010022592A1 (en) * 2008-08-29 2010-03-04 华为技术有限公司 Method, device and call center system for text chat routing
CN102316089A (en) * 2010-09-17 2012-01-11 苏州阔地网络科技有限公司 Method for realizing two paths of voice communication
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WO2010022592A1 (en) * 2008-08-29 2010-03-04 华为技术有限公司 Method, device and call center system for text chat routing
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CN103023913A (en) * 2012-12-26 2013-04-03 腾讯科技(深圳)有限公司 Voice communication establishment method, device and system
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