CN1934548A - Access system and access method - Google Patents

Access system and access method Download PDF

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Publication number
CN1934548A
CN1934548A CNA200580009365XA CN200580009365A CN1934548A CN 1934548 A CN1934548 A CN 1934548A CN A200580009365X A CNA200580009365X A CN A200580009365XA CN 200580009365 A CN200580009365 A CN 200580009365A CN 1934548 A CN1934548 A CN 1934548A
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CN
China
Prior art keywords
address
information
information data
data
network
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CNA200580009365XA
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Chinese (zh)
Inventor
孙正义
筒井多圭志
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SoftBank Corp
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SoftBank BB Corp
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Publication of CN1934548A publication Critical patent/CN1934548A/en
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming

Abstract

An access system includes: browser software (14a) for accessing information data inputted and acquiring and reading an address of information data; a storage unit (24) for storing a specific information data address; an address replacement unit (22) for replacing the address of the inputted information data with the specific information data address stored in the storage unit (24) according to a trigger signal received from the IP network (3); and an access unit (23) for accessing the address specified by the browser software (14a) or the address replaced by the address replacement unit. Thus, the service-providing side can control the re-direct execution.

Description

Access system and access method
Technical field
The present invention relates to be used to the access system and the access method of the information of decentralized configuration on IP networks such as the Internet of visiting.
Background technology
At present, decentralized configuration has Web server on IP networks such as the Internet, obtain the information data of the forms such as HTML (HyperText Markup Language) form that Web server provides by softwares such as browser softwares, can browsing information, the service of acceptance provides etc.
But for a side of assignment information, the address that makes oneself for the user is by priority access, and this is favourable sometimes on service provides.For example, be used for visiting the communication merchant or the service provider of the device of networks such as IP network, in the support of rent device, often need allow the webpage of user capture oneself in taxi.
In order to tackle this demand, at present, proposed the address that the user is specified and forced transposing, make its system that is directed to particular address again (for example, special table 2003-513524 communique).In the disclosed technology of this communique, the user's relevant request, in gateway apparatus, tackled with visit transmission destination address, make the webpage of its visit and the different addresses of transmission destination address.
But, in the disclosed technology of above-mentioned communique, owing to without exception user request is led again, even therefore service provides under the situation that side not have to be intended to, also can force to visit the address different, therefore have the problem that on practicality, has shortcoming with customer requirements.
In addition, in maintenance service, service such as support service when breaking down, by leading again, can distribute the information useful such as repair message, support information to the user, at this moment, can be only to maintenance objects, support specific user such as object and lead again, the user of non-object is not then needed to lead again.
Summary of the invention
Therefore, the present invention researches and develops in view of above problem points, and its purpose is to provide a kind of access system and access method, the control that can be provided side to lead again to carry out by service.
In order to solve above-mentioned problem, the present invention is a kind of access system and method, from access means via communication line to conducting interviews in the information data that interconnects decentralized configuration on the IP network that communication line is built into, possess: browser portion, visit the address of the information data of input in access means one side, obtain information data and browse; Storage part is arranged in the access means, the address of storage information specific data; Trigger acceptance division, be arranged in the access means, receive trigger pip from IP network one side joint; Address transposing portion is arranged in the access means, according to the trigger pip that receives, the address of the specific information data of storing in the address of the information data imported and the storage part is changed; And visit portion, be arranged in the access means, to the specified address of browser portion, or conduct interviews by the address after the address transposing portion transposing.
According to so the present invention, about changing the specified address of browser portion and the address of specific information data, be the so-called execution of guiding again, control, therefore can the side execution that adjusting is led again is provided, not carry out in service by sending trigger pip from IP network one side.
The 2nd invention is a kind of access system and method, from access means via communication line to conducting interviews in the information data that interconnects decentralized configuration on the IP network that communication line is built into, possess: browser portion, in access means one side, the address of the information data that visit is imported is obtained information data and is browsed; Storage part is arranged in the access means, the address of storage information specific data; IP connects monitoring unit, is arranged in the access means, and supervision could connect to IP network; Address transposing portion is arranged in the access means, is judged as can't connect IP network the time being connected monitoring unit by IP, and the address of the customizing messages stored in the address of the information data imported and the storage part is changed; And visit portion, be arranged in the access means, to the specified address of browser portion, or conduct interviews by the address after the address transposing portion transposing, and, visit portion has the function that dials to the communication line (hereinafter referred to as " routining circuit ") that is judged as beyond the communication line that can't connect, and conducts interviews via the address of routining circuit after transposing.
According to so the present invention, when in communication line, fault having taken place, can be directed to the maintenance service webpage again via the routining circuit, support serving web page, can be only to the information of user's distribution provisions of needing repairing, supporting.
The 3rd invention is a kind of access system and method, from access means via communication line to conducting interviews in the information data that interconnects decentralized configuration on the IP network that communication line is built into, possess: browser portion, in access means one side, the address of the information data that visit is imported is obtained information data and is browsed; Inner webpage storage part is arranged in the access means, and storage is preserved can be by the inside webpage of browser portion visit; Storage part is arranged in the access means, stores the address of inner webpage; IP connects monitoring unit, is arranged in the access means, and supervision could connect to IP network; Address transposing portion is arranged in the access means, is judged as can't connect IP network the time being connected monitoring unit by IP, and the address of the inside webpage stored in the address of the information data imported and the storage part is changed; And visit portion, be arranged in the access means, to the specified address of browser portion, or conduct interviews by the address after the address transposing portion transposing.
According to so the present invention, in when, in communication line fault having taken place when, the maintenance service webpage that can be directed to again in access means to be stored, support inner webpage such as serving web page, even under can't the environment of line, also can be only to the information of user's distribution provisions of needing repairing, supporting.
In foregoing invention, be preferably: trigger acceptance division and receive trigger pip from being arranged on management server on the IP network, that have the function that sends trigger pip, the user to the regulation selected sends with trigger pip.At this moment, service provides side only to carry out guiding again, the only information that specific user is distributed needs to the object user who selects arbitrarily.
In foregoing invention, be preferably: the selected user that stipulates who goes out is the user who is positioned at the regulation region, and the information data that connects by trigger pip is the repair message of this region.At this moment, can only distribute the repair message that only produces, can avoid distributing unwanted information in the region of regulation to the object user.
In above-mentioned invention, be preferably: the information data that connects by trigger pip is the advertising message that the user to the selected regulation that goes out distributes.At this moment, can select client layer to have more the exploitation of effect.
In foregoing invention, be preferably: browser portion has to the broadcasted content that sends by electric wave with via the Web content of IP network and synthesizes the function of exporting, and the information data that connects by trigger pip is a Web content synthetic in broadcasted content.At this moment, in this class service, can carry out above-mentioned guiding again, the colourful service of having merged with broadcasted content can be provided by 1 picture audiovisual broadcast content and Web content.
In foregoing invention, be preferably: in broadcasted content synthetic commercial advertisement be with this broadcasted content in the commercial advertisement that comprises partly change and synthesize.At this moment, CM arbitrarily can be synthesized in broadcasted content, can expect various CM effect in ISP's one side.
In foregoing invention, be preferably: broadcasted content receives by the receiver on the device that is arranged on the work of browser portion removably, and synthesizes by browser portion.At this moment, even in devices such as the PC of the function that does not receive broadcasting wave, also can audiovisual broadcast content, the service of having merged broadcasted content and Web content can be provided widely.
In foregoing invention, be preferably: broadcasted content receives by the antenna that is arranged in the street, and obtains broadcasted content by broadcasting once more to the received signal.At this moment, even in the bad region of the reception of broadcasting wave, also can provide the service of having merged broadcasted content and Web content widely.
In foregoing invention, be preferably: information data is to be used for file service that the backup server that is arranged on the IP network is uploaded data.At this moment, can be directed to the backup file that is arranged on the IP network again, need not to wait for that the user operates, can carry out needed data backup by the control of ISP's one side.
In foregoing invention, be preferably: the difference part that only will upload related data and be stored in data in the backup server is uploaded to backup server.At this moment, owing to only back up the difference piece of data, therefore can effectively utilize the resource of backup server.
In foregoing invention, be preferably: the data based response status of information specific at the signal that sends to visit portion, determine place and state that the fault on the communication line takes place, and, move to different information datas according to this place and state of determining.At this moment, provide side, can visit the corresponding support webpage in place that takes place with fault, appropriate support can be provided in service.
In foregoing invention, be preferably: inner webpage is determined place and state that the fault on the communication line takes place according to the response status at the signal that sends to IP network, and according to this place and state of determining, moves to different inside webpages.At this moment,, also can point out the corresponding support webpage in place that takes place with fault, appropriate support can be provided even under the environment that can't be connected to IP network.
In foregoing invention, be preferably: also have the internal journal recording portion, record is to the daily record data of inner webpage input and output; With the daily record sending part, corresponding to the request that is arranged on the management server on the IP network, daily record data is sent to management server.At this moment, even under the environment that can't be connected to IP network, also can listen to opinions from the user, and it is added up in management server, that can seek to serve thus enriches.
In foregoing invention, be preferably: comprise the response message at the query of regulation in inner webpage, daily record data carries out record with the dialogic operation of query and response message.At this moment, the suggestion of the user in the time of fault can being taken place is carried out record with dialogic operation, can realize more appropriate support.
In foregoing invention, be preferably: inner webpage has and is arranged on the function of carrying out data transmit-receive between the information data on the management server on the IP network, visit portion has the function that dials to the routining circuit, conducts interviews via the information data of routining circuit on management server.At this moment, information that can be by being kept at this locality (local) to user's support under the situation when fault takes place etc. and tackle in the information that management server one side is preserved can realize more substantial support by the device and the collaborative of server unit of this locality.
In foregoing invention, be preferably: comprise input part in the information data on management server, the checkup item that its input is relevant with the communication of this access system, management server possesses application program execution portion, the kind of the checkup item of input part input with and the corresponding diagnostic message of combination, export via the information data on the management server.At this moment, can obtain by user's input operation and determine the needed information of fault scene, can help to support the lifting of service quality by more effectively utilizing user profile.
In foregoing invention, be preferably: application program execution portion has the request analysis function, the kind of the checkup item that its corresponding input part is imported with and the combination, decide the set information, the information relevant with communication environment of each device on the communication path that obtain, management server is exported based on to determining the diagnostic message of obtained information.At this moment, resolve and operate obtained checkup item, can seek to support the lifting of service quality thus by the user.
In foregoing invention, be preferably: application program execution portion possesses: address information and authentication information and user's ground domain information and the database that communication environment information is stored explicitly that user and the employed device of user are determined; And when this information data conducts interviews, obtain the address information of access originator and the function of authentication information, management server is according to the decision of request analysis function with by address information and the determined information of authentication information, obtain the communication environment relevant information intrinsic with this user from database, output is based on the diagnostic message of this obtained information.At this moment, can be specified to, can resolve the fault of generation and user's correlationship in order to support the user of object.
In foregoing invention, be preferably: in application program execution portion, possess the device set information and obtain function, it collects the set information of each device on the communication path relevant with checkup item, the device set information is obtained the decision of function according to the request analysis function, obtains the set information of this device.At this moment, can be automatically the every table apparatus investigation on the communication path which place of communication path fault have been taken place, this situation occurred how on earth, can carry out distinguishing of fault occurrence cause more rightly.
In foregoing invention, be preferably: comprise in the device on communication path: many circuits are carried out the DSLAM device that line concentration makes its coincidence; Automatically distributing IP address etc. connect the DHCP device of necessary information to relating to termination device in communication; When establishing communication, the decision communication path, and between network the router apparatus of relay data.At this moment, can carry out maintenance to each device that is arranged on each node of communication path.
In foregoing invention, be preferably: have rule definition file, its rule to the definition correlationship is recorded and narrated; And the Policy Updates means, it is according to analysis result update rule defined file.At this moment, can distinguish the reason of the fault that taken place, the inference relevant with the proposition that solves countermeasure carry out datumization, can realize more substantial support.
In foregoing invention, be preferably: storage part is when being carried out the address transposing by address transposing portion, the prime information data address of having been changed is stored, address transposing portion is according to the releasing control signal of receiving from IP network one side joint, stop transposing to the address of specific information data, visit portion is when having stopped the transposing of the address that address transposing portion carries out, and the prime information data address of being stored in storage part conducts interviews.At this moment, after guiding again stopped or stops, the user can visit the address of expectation originally, can return to the state of execution before leading again.
In foregoing invention, be preferably: possess authentication department, it is arranged on the device of browser portion work removably, has been endowed the intrinsic identifier that is used for the access specific information data; Address transposing portion when detecting authentication department and be installed on this device, the transposing of executive address, visit portion uses identifier to authenticate, and carries out the visit to specific information data.At this moment, service provides side via removable authentication department issue identifier, and the authentication according to this identifier conducts interviews thus, can only provide the service of guiding again to specific user.
Description of drawings
Fig. 1 is the key diagram of function of the end device of expression the 1st embodiment, (a) is the block scheme of the relation of expression end device and peripheral device, (b) is the process flow diagram of its action of expression.
Fig. 2 is the integrally-built key diagram of the message distribution system of expression the 2nd embodiment.
Fig. 3 is the function declaration figure of the synthetic efferent of expression the 2nd embodiment.
Fig. 4 is the key diagram of the standby system of expression the 2nd embodiment, (a) is the block scheme of the relation of expression end device and backup server, (b) is the block scheme of the structure of expression backup server, (c) is the block scheme of the structure of expression HDD management department.
Fig. 5 is the process flow diagram that the action of the backup services of expression the 2nd embodiment is handled, (a) action of expression terminal one side, (b) action of expression server one side.
Fig. 6 is the integrally-built key diagram of message distribution system of the modification of expression the 2nd embodiment.
Fig. 7 is the integrally-built key diagram of the support system of expression the 3rd embodiment.
Fig. 8 is the block scheme of inner structure of the management server of expression the 3rd embodiment.
Fig. 9 is the block scheme of action of the inference application program of expression the 3rd embodiment.
Figure 10 is the process flow diagram that the action of the support system of expression the 3rd embodiment is handled.
Figure 11 is the key diagram of summary of the local assistance of expression the 3rd embodiment.
Figure 12 is the key diagram that the checkup item of the server support of expression the 3rd embodiment is imported.
Figure 13 is the inference result's that supports of the server of expression the 3rd embodiment a key diagram.
Embodiment
(the 1st embodiment)
Following one side illustrates embodiments of the present invention on one side with reference to accompanying drawing.Fig. 1 (a) is the key diagram of all structures of the access system of expression present embodiment.
The access system of present embodiment, it is the system of the information data (server 41,42) of visit decentralized configuration on IP network 3, in the present embodiment, be by the browser software 14a that on end devices such as PC 1, carries out, 2 summarys of end device of being used to visit IP network 3 constitute.
Particularly, server 41 possesses as the beginning of the guiding again of control terminal device 2 or the function of the management server that stops, select the user's of regulation end device, send and make the trigger pip of guiding beginning again, and the releasing control signal that guiding is stopped.
IP network 3 is to use communication protocol TCP/IP with various communication lines (common lines such as telephone line, isdn line, adsl line, dedicated line, wireless communication networks) interconnects and the communication network of the decentralized that constitutes, in this IP network 3, also comprise LAN such as the internal network (corporate intranet network) of 10base-T, 100BASE-TX etc. or in-home network etc.
End device 1 is the arithmetic processing apparatus that possesses CPU, can be by general computers such as PC, or function realizes through the isolated plant of specialization, comprises notebook computer, PDA (Personal DigitalAssistance).In addition, shown in Fig. 1 (a), end device 1 is equipped with from decentralized configuration in IP network the browser software 14a that the reception Web contents such as Web server on 3 are browsed.
Browser software 14a conducts interviews to the address of being imported (URL), obtain the application program that information datas such as webpage are browsed, download HTML (HyperText MarkupLanguage) file, image file, music file etc. from the Internet, set type (layout) resolved show/regenerate.Also can use list (form) that data are sent to Web server, or operation be by JavaScript (registered trademark), Flash and Java written application softwares such as (registered trademarks) by the user.
End device 2 is the devices that are used for end device 1 is connected to IP network 3, except possessing when being connected with telephone line, carry out the modulation function of the mutual conversion of numerical data and voice signal, also possess the storage part 24 of the address of storage information specific data; With according to the trigger pip of receiving from IP network 3 one side joints, the address transposing portion 22 of (leading again) is changed in the address (for example serving not corresponding with service device 42) of the information data imported and the address (for example serving corresponding with service device 41) of the specific information data that storage part 24 is stored; With to the specified address of browser software 14a, or the visit portion 23 that conducts interviews of the address after address transposing portion 22 transposing.
In addition, in the present embodiment, again Dao Xiang information data for example be the repair message of communication line, server, at user's support information and other exploitation information, 41 pairs of servers produce maintenance and are subjected to the user of its region that influences to distribute repair message, support information, perhaps the user who belongs to specific user's layer are distributed exploitation information.
Storage part 24 has in inside the function that the inside webpage of writing by HTML etc. is stored, and can be used as the address of above-mentioned transposing with specific information data, and the address of this inside webpage is stored.Thus, target goal again can be made as end device 2 itself,, also can point out the information of necessity by the inside webpage that is directed to oneself again even under the obstructed state of communication line.
In addition, in the present embodiment, storage part 24 is when being carried out the address transposing by address transposing portion 22, the prime information data address that to be changed is stored, address transposing portion 22 is according to the releasing control signal of receiving from IP network 3 one side joints, stop the transposing to the address of specific information data, when visit portion 23 had stopped in the transposing of the address of address transposing portion 22, the prime information data address of being stored to storage part 24 conducted interviews.
In addition, address transposing portion 22 possesses the trigger pip acceptance division 22a that receives trigger pip and receives the releasing control signal acceptance division 22b that removes control signal, possesses according to trigger pip and changes, according to removing the function that control signal stops to change.In addition, in trigger pip, remove contain in the control signal specify transposing zero hour, during, the data of the finish time, transposing portion 22 in address carried out the beginning of transposing and stops in the time of this appointment.Thus, even, also can carry out guiding again in the preassigned time because maintenance activity causes circuit temporary transient when obstructed, the inside webpage of being stored in the visit storage part 24, and cause obstructed explanations such as reason to user prompt.
By the system of formation like this, information data is conducted interviews by following action.Fig. 1 (b) is the process flow diagram of the order of expression access method.
At first, the user imports the URL (for example server 42) of hope on browser software, sends indication with access server 42 (S201) in order to visit this URL to end device 2.
At this moment, address transposing portion 22 judges whether receive trigger pip (S202) from IP network 3 one side joints, will change function and be made as ON when receiving, and carries out the transposing (S203) of URL, and the URL after changing conduct interviews (S204).On the other hand, in step S202, be judged as the transposing function when being OFF, directly to the URL (server 42) of user's input conduct interviews (S205).
According to present embodiment so, the so-called execution of guiding again about the address of specified address of transposing browser software 14a and specific information data, because be to control, therefore can the side execution that adjusting is led again be provided, do not carry out in service by sending trigger pip from IP network 3 one sides.In addition, in the present embodiment, after guiding finished or stops again, the user can visit the address of expectation originally, can be returned to the state of execution before leading again.
(the 2nd embodiment)
(one-piece construction of message distribution system)
With reference to description of drawings the 2nd embodiment of the present invention.In the present embodiment, be that the situation with the message distribution system that access system of the present invention is applied to provide the synthetic web service of TV is that example describes.Fig. 2 is the integrally-built key diagram of the message distribution system of expression present embodiment.
As shown in the drawing, the general structure of the message distribution system of present embodiment is, possesses: have display part 7 end device 1, be used to connect the end device 2 of IP network 3, the broadcasting station 5 of broadcasting by electric wave, be configured in the content server 42 on the IP network 3.
Content server 42 is in WWW documents (document) such as (World Wide Web), carry out the server computer of the transmission of Web contents such as HTML (Hyper Text Markup Language) file, image file, music file, or possesses the software of this function, store information such as html text, image in advance, and, send these information via IP networks such as the Internets according to the request of client softwares such as browser.
(formation of end device 1)
In the present embodiment, end device 1 also possesses the structure that is used to accept the synthetic web service of TV except having the illustrated structure of above-mentioned the 1st embodiment.Specifically, end device 1 possesses: the broadcasted content acceptance division 6 that the broadcasted content by electric wave broadcasting is received; Obtain the Web content obtaining section 12 of the Web content that distributes via IP network 3; And the synthetic efferent 14 that synthetic broadcasted content is exported on Web content.
Specifically as shown in Figure 3, broadcasted content acceptance division 6 possesses: the broadcast reception portion 61 of receiving broadcast signal; And modulate receiving electric wave signal, be converted to the converter section 62 that the digital signal of regulation is exported, and also possess the corresponding interface 64 of data transmission standard with USB etc. in the present embodiment, be can dismounting on USB interface (the USB terminal) 11 of end device 1 adaptive device.Broadcast reception portion 61 provides the circuit of so-called tuner function, by changing the broadcasting that frequency can receive various passages such as terrestrial broadcasting, satellite broadcasting, CATV (cable television), radio broadcasting.In addition, in the present embodiment, broadcasted content acceptance division 6 receives electric wave by built-in (or attached) antenna in self, but can be following structure also for example: be provided for the splicing ear of television antenna, be connected with other antenna assembly and obtain broadcast singal.
In addition, broadcasted content acceptance division 6 has storer 63, the identifier (user ID) that this broadcasted content acceptance division that its storage is used for IP network 3 is conducted interviews 6 is intrinsic, have the request when conducting interviews, send the function that user ID is verified according to the various servers on 12 pairs of IP networks 3 of Web content obtaining section.
Web content obtaining section 12 is according to communication protocols such as TCP/IP, receive the module of Web contents such as described HTML via end device 2, in the present embodiment, realize, carry out radio communication with end device 2 by LAN card according to WLAN specifications such as IEEE802.11b.
In the present embodiment, synthetic efferent 14 possesses the function of the browser software 14a that startup/execution carries out in end device 1, as shown in Figure 3, download HTML (HyperText Markup Language) file that the content server 42 on the IP network 3 distributes, image file, music file etc. by this browser software 14a, set type (layout) resolved show/regenerate, the webpage of reading thus, and synthetic broadcasted content is exported in this webpage.Specifically, the interior label of Web content D2 (html file) that server 41 distributes is resolved, generate the part that is inserted with broadcasted content D1, and at broadcasted content D1 such as this part resultant images.
In addition, synthetic efferent 14 possesses the CM transposing 14b of portion, it is according to the switch-over control signal D4 that obtains from IP network 3, transposing synthetic broadcasted content D1 or his part (being cm section D11 and D13 here) and export as transposing CMD31 and the D32 that Web content provides in synthetic efferent 14.
Specifically, synthetic efferent 14 possesses: the 14d of Context resolution portion that the content of the broadcasted content D1 that broadcasted content acceptance division 6 is received is resolved; Detect the CM test section 14c of cm section according to the analysis result of the 14d of Context resolution portion; And the transposing of reading in the hard disk 16 storage is at any time read the 14e of portion with the transposing CM of CM data D31～D33, using CM data D31～D33 for changing, export to browser software 14a by the indicated partial data of switch-over control signal D4 (cm section D11 and D13) transposing.
In addition, in the present embodiment, switch-over control signal D4 for example is the file by the tabular form that is associated with switching time except being the signal that distributes at any time from IP network 3, the data that periodically obtain from IP network 3.
End device 1 by formation like this, for example when web service is synthesized in the television broadcasting of accepting to be provided by server 41, at first as shown in Figure 3, receive the broadcasted content D1 of 5 broadcasting by broadcasted content acceptance division 6, and obtain Web content D2 from server 41 by Web content obtaining section 12 from the broadcasting station.In broadcasted content acceptance division 6,, after being converted to the digital signal of regulation, export to synthetic efferent 14 and HDD management department 15 via USB I/F64,11 by converter section 62 by the 61 receiving broadcast content D1 of broadcast reception portion.On the other hand, receive Web content D2 by Web content obtaining section 12, and be stored in the hard disk 16, send to the browser software 14a of synthetic efferent 14 simultaneously.In addition, also receive switch-over control signal D4 and transposing CM data D31～D33 from server 41 this moment, and be stored in the hard disk 16.
And, in synthetic efferent 14, synthetic and output broadcasted content D1 and Web content D2 by browser software 14a.At this moment, in synthetic efferent 14, carry out the detection of cm section by 14d of Context resolution portion and CM test section 14c, and according to the indication of switch-over control signal D4, CM reads among 14e of portion and the CM transposing 14b of portion and changes cm section in transposing, sends to browser software 14a.In browser software 14a, transposing output and the 5 different CM of CM that broadcast in the broadcasting station.
In addition, in the present embodiment, be being that example describes as the situation of cm section, but the present invention is not limited thereto by the data of being changed, can as required the program of broadcasted content partly be changed program (for example urgent news) into other.At this moment, irrelevant with the passage of user's audiovisual on browser software, can show identical content, so preferentially (or compulsory) shows the higher information of emergency.
(end device 2)
As shown in Figure 2, the end device 2 of present embodiment also possesses and is used for setting up the communication interfaces such as WLAN 21 of communicating by letter with end device 1 except have the structure that illustrates in above-mentioned the 1st embodiment.In addition, in the present embodiment, storage part 24 has been stored the URL of the service corresponding with service device 41 corresponding with the service that distributes the synthetic webpage of television broadcasting as the address of information specific data.
And, it is as follows to be used for action that service corresponding with service device 41 is conducted interviews in the present embodiment: at first, in browser software, the user imports the URL (for example serving not corresponding with service device 42) of expectation, this URL is sent to end device 2 from end device 1, and address transposing portion 22 judges whether receive trigger pip from IP network 3 one side joints, will change function and be made as ON when receiving, carry out the transposing of URL, come the address of server 41 is conducted interviews.
At this moment, in the present embodiment, the storer 63 in broadcasted content acceptance division 6 is obtained and is used for accepting the synthetic webpage service identifier (ID and password) of TV at server 41, and sends to server 41.In server 41, according to the identifier of sending, carry out user's checking, identification end device 1 is the user corresponding with this service, begins to provide service.
(standby system)
In addition, the message distribution system of present embodiment possesses broadcasted content, the Web content that will be stored in the hard disk 16 and is sent to backup server 43 on the network, the system that backs up.Fig. 4 is relevant key diagram with this standby system.
Shown in Fig. 4 (a), end device 1 possesses the HDD management department 15 that carries out the data input and output to hard disk 16, and this HDD management department 15 is connected with backup server 43 via IP network 3.
Shown in Fig. 4 (b), backup server 43 possesses: raw data base 44a that will store as the raw data of both deposit datas of having stored and the customer data base 44b of storaging user data (difference piece of data) in the storage area that each user is provided with.
In addition, backup server 43 possesses: the acceptance division 43a that receives the data of being uploaded by the user; The difference generating unit 43b of the data that generation receives and the differential data of raw data; Carry out input and output I/F43c to the input and output of each data of database.In addition, backup server 43 possesses corresponding request from end device 1, generates the synthetic 43d of portion of difference that data are used in download according to raw data and differential data; Download after synthetic is sent to the download section 43e of end device 1 with data.
On the other hand, shown in Fig. 4 (c), the HDD management department 15 that possesses in the end device 1 possesses: the monitoring unit 15e that monitors the data occupation rate in the hard disk 16; Be regulation when above in the data occupation rate, the data attributes in the corresponding hard disk 16 extract the extraction unit 15b of data; The data that extraction unit 15b is extracted are as uploading the 15a of the portion that uploads that sends to backup server 43 with data.
In addition, in the present embodiment, extraction unit 15b preserves the attribute (suffix, final updated date) of the data that the user is set and the setting table 15d that importance is associated, differentiate suffix, the final updated date of data file as data attribute, and, carry out the extraction of data according to the data attribute that is set by the user by with reference to setting table 15d.For example, the preferential data that begun to pass through certain hour from the final updated date of data that back up, the data that size of data such as image or figure, audio files are bigger, the file data that table software for calculation, word processor etc. are important etc.
Action to the standby system that possesses above structure describes.Fig. 5 (a) is the process flow diagram that the action of expression end device 1 one sides is handled, and Fig. 5 (b) is the process flow diagram that the action of expression backup server 43 1 sides is handled.
At first, in end device 1 one sides, broadcasted content, Web content are carried out audiovisual, and meanwhile with these data storage in hard disk 16.When in this hard disk 16, writing data,, judge whether occupation rate surpasses setting (S302) by the data occupation rate (S301) in the monitoring unit 15e supervision hard disk at every turn.In step S302, when being judged as occupation rate, (in step S302, be " N ") above setting, return step S301, continue to repeat to monitor by circular treatment.On the other hand, in step S302, (in step S302, be " Y ") when having surpassed setting, move to step S303 when being judged as occupation rate.
In step S303, show 15d about the priority of file with reference to setting, the file that selection should be uploaded (S304) is uploaded to backup server 43 by uploading the 15a of portion with the file of selecting, and the file (S305) in the deletion hard disk 16.
In backup server 43 1 sides, receive uploading by acceptance division 43a from end device 1, and whether the occupation rate of judging customer data base 44b does not surpass setting (S402), in step S402, when being judged as occupation rate, (in step S402, be " N ") above setting, whether set with reference to the user and only to have stored difference (step S403), do not set (being " N " in step S403) when only storing difference, the data of being uploaded (S405) are preserved on former state ground.
On the other hand, (in step S403, be " Y ") having set when only storing difference, generate the difference (S404) of the data of preserving among the data uploaded and the raw data base 44a, and preserve differential data (S405).When generating this differential data, when the data of being uploaded are data such as image, sound, can extract the noise part as difference, and only preserve the noise part.
In step S402, (in step S402, be " Y ") being judged as when having surpassed the regulation occupation rate, this purport is notified to the user, and whether prompting expands user area (S406).When wishing extended area, the user (in step S407, is " Y "), extended area (S410), and carry out described step S402 processing afterwards.When expanding this zone, the accounting processing of the amount of expansion.
In step S407, (be " N " in step S407) when the user does not wish extended area, prompting selects whether to delete the data in the customer data base 44b, and judges whether to extract deleted file (S408), when not wishing deleted data, end backup (S409).In step S408, when the user wishes to carry out the deletion of data,, preferentially delete the lower data of importance (411), and carry out the processing after the described step S402 with reference to described setting table 15d.
So, according to the standby system of present embodiment, because the attributes extraction of corresponding data and upload data in hard disk 16 stored of end device 1 one sides so can avoid unnecessary uploading, reduces the data volume that uploads onto the server.In addition,,, therefore can avoid preserving the data of repetition, can effectively utilize the memory capacity of backup server owing to the difference of the data of only storing and having stored in backup server 43 1 sides.
In addition, in the present embodiment, with reference to the setting table 15d that the user sets, the importance that respective user sets is selected Backup Data, so can carry out the backup of data according to the relative importance value of each judgement of user.
(modification)
More than the message distribution system of Shuo Ming present embodiment and information distributing method can add following change.Fig. 6 is the key diagram of expression modification.
For example, as shown in Figure 6, the end device 1 that is used for the synthetic webpage of the above-mentioned TV of audiovisual is installed on automobile 10.At this moment, the broadcasted content that the broadcasted content acceptance division 6 by end device 1 receives from broadcasting station 5, and receive Web contents from the service corresponding with service device 41 that is connected with IP network 3, and in browser software 14a synthetic these contents of output.
But, because therefore automobile 10 high-speed mobile can't receive the broadcasting wave from broadcasting station 5 sometimes well.Therefore, in this modification, for example a plurality of small-sized electric wave towers 51 that are used for broadcasting once more are set being arranged on the facilities such as road electric pole along the line, signalling means, guide rail.
This small-sized electric wave tower 51 is to be connected with IP network 3 by wireless or wired mode, and the device that the data that receive is sent as broadcasting wave with IP grouping, is connected with server 45 with broadcasting once more on the IP network 3.
This is broadcasted once more with server 45 possesses: to the 45a of broadcast reception portion that receives of electric waves of 5 broadcasting from the broadcasting station; Broadcasted content is kept at input and output I/F45c among the above-mentioned raw data base 44a as both deposit datas (raw data); And by the IP grouping, and via the once more broadcasting portion 45b of IP network 3 to above-mentioned small electrical ripple tower 51 transmission broadcasted contents.
Then, according to such broadcasting once more server 45, send 5 broadcasted contents of broadcasting from the broadcasting station as the IP grouping by small-sized electric wave tower 51, and received by the end devices in the automobile 10 1, synthetic output is from serving the webpage that corresponding with service device 41 distributes in browser software 14a.
And, in this modification, under the situation that the hard disk 16 that is possessed by the end device in the automobile 10 1 writes down, be certain value when above in the data occupancy volume of hard disk 16, the broadcasted content that is writing down can be uploaded to backup server 43.At this moment, broadcasting is general with above-mentioned backup server 43 with the raw data base 44a of server 45 once more.
And, in backup server 43, about the data of uploading from automobile 10, the difference of the broadcasted content before the broadcasting once more of preserving among extraction and the raw data base 44a, promptly, extract the noise that when in automobile 10, receiving the content of broadcasting once more, is produced, and it is kept among the customer data base 44b.
According to this modification, even in the moving body (automobile, railway) of reception than difficulty of broadcasted content, also can pass through focus (Hot Spot) IP network receiving broadcast content effectively, and broadcasted content can be uploaded to the backup server 43 on the IP network 3.At this moment,,, received broadcasted content before broadcasting once more can be preserved as raw data (both deposit datas), therefore can be generated differential data effectively as both deposit datas in backup server 43 1 sides.
(the 3rd embodiment)
(one-piece construction of system)
With reference to description of drawings the 3rd embodiment of the present invention.In the present embodiment, be to be that example describes in order to the situation of implementing support for consumer with above-mentioned guide function again.Fig. 7 is the integrally-built key diagram of the support system of expression present embodiment.
The access system of present embodiment is also same with above-mentioned the 1st embodiment, it is the system that the information data (Web server 42 etc.) of decentralized configuration on IP network 3 conducted interviews, substantially constitute by browser software 14a that on end devices such as PC 1, is moved and the end device (CPE:Customer Premises Equipment) 2 that is used to visit IP network 3.
In the present embodiment, on IP network 3, pass through gateway 31, a plurality of router threes 3,34 are arranged on DSLAM (Digital Subscriber Line Access Multiplexer) 32a in the exchange house 32 and DHCP (Dynamic Host Configuration Protocol) server 32b etc. and constitute communication path.
In addition, in the present embodiment, (Public Switched TelephoneNetworks: public switched telephone network) 4 have constituted communication network, and IP network 3 and PSTN4 interconnect by gateway 35 and 46 together with PSTN by IP network 3.This PSTN4 is the communication network of general adding telephone line, is connected with the object telephone set with circuit switching mode from telephone set, carries out voice call by voice signal.
Gateway 31 is the devices that the end device 2 of user's premises optionally are connected to IP network 3 or PSTN4, and converts communications medium, data that agreement is different communicate mutually.Specifically, the data-signal of self terminal device 2 is connected to IP network 3 as data communication in the future, and voice signal is connected to PSTN4 as voice call.In addition, when end device 2 connects by dial mode, possess it is connected with PSTN4, and the function that is connected with IP network 3 via PSTN4.
DSLAM32a carries out line concentration to circuit, be connected with communicator such as router carry out at a high speed, the hub of the bridge joint of jumbo basic trunk (backbone), with by lane assignment device devices such as (MDF:Main Distribution Frame), the form of accommodating from the isolated xDSL circuit of telephone line etc. is used.
Dynamic Host Configuration Protocol server 32b is the server to the necessary informations such as computing machine automatic IP address allocation that temporarily are connected with network.In Dynamic Host Configuration Protocol server, set gateway server and dns server IP address, subnet mask, distribute to the scope of user's IP address etc., provide these information to the computing machine that conducts interviews.
In the present embodiment, server 41 also possesses the support service function of distributing maintenance, supporting information except having the function as the beginning of the guiding again in the control terminal device 2 or the management server that stops.
(structure of end device)
End device 2 is the devices that are used for end device 1 is connected to IP network 3, except possessing when being connected with telephone line, carry out also possessing the storage part 24 that the address of information specific data is stored outside the modulation function of mutual conversion of numerical data and voice signal; According to the trigger pip of receiving from IP network 3 one side joints, the address transposing portion 22 of (leading again) is changed in the address (for example serving corresponding with service device 41) of the specific information data of storage in the address (for example serving not corresponding with service device 42) of the information data imported and the storage part 24; And to the specified address of browser software 14a, or the visit portion 23 that conducts interviews of the address after being changed by address transposing portion 22.
Especially, the end device 2 of present embodiment possesses: supervision could connect IP network connection monitoring unit 26, carry out the program execution department 25 be used to providing maintenance, support the support program of serving.
The arithmetic processing apparatus such as CPU of program execution department 25 working procedures have following function: by the operational support program, provide the graphic interface at the user; Reception is carried out by resolving to determine the autodiagnosis of fault occurrence cause etc. to the received signal from the signal of PC1 one side or from the return signal of IP network 3 one sides; The inside webpage that shows storage in the storage part 24; Demonstration is connected the information of receiving from server one side joint with server.
Particularly, program execution department 25 accesses the local page of using HTML etc. to write from storage part 24 as graphic interface, carry out and use CGI, Java written program such as (registered trademarks), thus, request is from the signal of PC1 one side, or to IP network 3 one side request return signals, determine the scene of fault according to the response status of the signal that receives, state, and corresponding determined fault, migrate to inner webpage (local assistance webpage), the information data of server one side (server support webpage), and they are shown in browser software 14a, thus to the situation of user report fault.
In addition, program execution department 25 possesses above-mentioned respectively the support in the webpage to be imported, and information of answering at this input as the function of log record in storage part 24.And the key word that program execution department 25 possesses in the article that the user is imported is resolved, the retrieval and the answer of this key word associated from storage part 24, and with the function of its output.Thus, in the present embodiment, can and support between the role who shows in the webpage and talk (dialogue) the user, and the resume that will talk carry out record as the conversation log data.
In the present embodiment, when storage part 24 leads in address transposing portion 22 again except possessing, beyond the function of storing to the address information data of transposing target and by the prime information data address of being changed, also possess the function that program, inner webpage and other data are stored, correspondence is carried out reading and exporting of each data from the request of program execution department 25.
Particularly, storage part 24 in storage inside the inner webpages of writing with HTML etc. such as local assistance webpage, and store with the address of specific information data as above-mentioned transposing address that should the inside webpage.Then, be made as end device 2 self,, also can point out the service of support even under the obstructed state of communication line by the target goal again of the address being changed portion 22.
And storage part 24 possesses the function that the information that will support input and output in the picture writes down as conversation log, for example possesses corresponding request from service corresponding with service device (management server) 41, support center, reads the function of the dialogue of being write down.
Address transposing portion 22 receives the trigger pip acceptance division 22a of trigger pip and receives and removes control signal, changes according to trigger pip, stops transposing according to removing control signal.In addition, in the present embodiment, possesses following function: be judged as to connect IP network 3 time by connecting monitoring unit 26, the address of above-mentioned inside webpage is automatically changed as target goal again.
The visit portion 23 of present embodiment possesses following function: can't be when IP network 3 directly connects, corresponding request from program execution department 25, address transposing portion 22, dial to PSTN4, conduct interviews to IP network 3 by routining circuit, receive the service of support from management server 41 via PSTN4.In addition, visit portion 23 possesses: when DHCP in IP network 3, LAN does not normally move, issue the dhcp server functionality of PrivateIP voluntarily; The function of switching with router when bridge joint is connected.
(structure of management server)
In the present embodiment, above-mentioned management server 41 possesses the function of AI call center, can accept query (about the information of checkup item, symptom) from the user, output and the kind of this query, with and make up corresponding support information (diagnostic message).The structure of the expression AI call center function that management server possessed in Fig. 8 and Fig. 9.
Management server 41 has Web server function 41a, thus, possesses via IP network 3 and distributes the function of supporting Web webpages such as webpage, also possesses the 41b of application program execution portion (APL) that carries out various application programs simultaneously.On this APL41b, connect to resolve and use set of databases, can carry out and use these database informations to generate the inference application program of support information.
In the present embodiment, above-mentioned parsing is made of Customer Information database 41c, configuration (provisioning) information database 41d and rule definition file database 41e with set of databases.Customer Information database 41c is each user's of storage database of information such as authentication information (user ID and password), address, operative installations.Configuration information database 41d be the storage with in communication network one side and the relevant database of information of the predefined communication setting of user's premises one side.In addition, rule definition file database 41e is the database that stores following file: defined the rule that item (checkup item that the user imported, symptom, Customer Information, communication environment, device set information etc.) and the support information that should advise are interrelated.
Place and the state of this rule definition about taking place according to the determined fault of item also defined the segmentation (classification) of determined fault, and the suggestion (support information) of classified each Fault Diagnosis and solution countermeasure is interrelated.In addition, this rule definition file compares to the inference result with by the fail result that factual survey is distinguished, upgrades for its difference is partly revised.
And, the inference application program is after having carried out authentification of user, parsing is from user's request, to should analysis result, each device (CPE2, DSLAM32a, DHCP32b and router three 3,34 etc.) from IP network 3 is obtained the set information that each installs, and according to this information that obtains and database information, the service regeulations defined file carries out inference, with appropriate support information, 41a distributes the user via the Web server function.
Specifically, the inference application program has: the request analysis function that user's request is resolved; Retrieving above-mentioned each database obtains the database of information information that needs and obtains function; Obtain the device set information of the set information of each device on the communication path and obtain function.
The request analysis function is according to requests (checkup item, symptom) such as the queries that obtains from the user, the module of database information that decision should obtain and device set information.It is MAC Address, authentication information according to the user that conducts interviews that database information is obtained function, and retrieval Customer Information database 41c and configuration information database 41d obtain the module of the data that are associated.The device set information is obtained function and is based on the checkup item that the request analysis function is resolved, via the module of each set information that installs on the communication network collection communication path.
(support method)
By making support system action, can implement support method with above structure.Figure 10 is the process flow diagram of action of the support system of expression present embodiment.
At first, under holding state, whether normally end device (CPE) 2 monitors and could connect to IP network 3 by connecting monitoring unit 26, judge communications status (S501 and S502).Particularly, monitor whether DHCP normally brings into play function; Whether normally set up link; And it is whether normal to the situation of replying of PING.If communications status normal (being "No" among the step S502) then continues to carry out termly the supervision of step S501 by circular treatment.
Become when obstructed in communication and (to be "Yes" among the step S502), by connect monitoring unit 26 judge whether to exist from PC1 DHCPDISCOVER (signal that when the user wants to obtain IP to server, is sent) (S503).If there is no DHCPDISCOVER (being "No" among the step S503) then returns step S501, proceeds to monitor; If there is DHCPDISCOVER (being "Yes" among the step S503), then issue PrivateIP by the dhcp server functionality of visit portion 23, perhaps when being the bridge joint connection, carry out switching, guarantee communicate by letter (S504) with PC1 to router with being connected of PC1.
Then, judge whether to exist HTTP to ask (to the visit of the information data on the IP network 3) (S505) from PC1.If do not have HTTP request (being "No" among the step S505), then be made as holding state by circular treatment; If there is HTTP request (being "Yes" among the step S505), start-up routine execution portion 25 then is directed to local assistance webpage (inner webpage) in the storage part 24 again by address transposing portion 22.In addition, at this, because DHCP is undesired, so show the local assistance webpage of this main idea.
And, as shown in figure 11, when the investigation of user's reason for claim etc., in step S507 and local assistance talk with the role.Particularly, the key word in the article of importing in text box (text box) 81 by 25 couples of users of program execution department is resolved, and retrieves the line output of going forward side by side of replying that is associated with this key word from storage part 24.For example, at negative key words such as " can't line ", the feature of symptom tried to find out out in output " sorry " and articles such as " inquiries ", carry out and the reason of its associated supposition, the report of present situation.Here, reported and in the router of network one side, fault to have taken place, and notified the user to wait for communication from support center.
The course of talking the text data of input and output by this kind is recorded in (S508) in the storage part 24 as the conversation log data.The conversation log data that write down are uploaded to management server 41 after passing through dialing and server is connected, be used for the inference that reason is probed into, and this inference result is reflected in the support webpage 8, perhaps become the data that has the people to support of support center.
Then, the prompting user is to whether (S509) selected in the request server support.Particularly, for the user, support to call out and select with button according to whether pressing supporting server shown on the webpage 8.When the user requires that server is supported, (be not "No" among the step S509), return step S507 and continue local assistance, perhaps carry out end process.On the other hand, when the customer requirements server is supported (being "Yes" among the step S509), support webpage 41a by the server that address transposing portion 22 is directed on the management server 41 again, begin dialing, be connected (S601) with management server 41 via PSTN4 by visit portion 23.
In management server 41, before server was supported webpage 41a visit, request input user ID and password carried out authentication processing (S602).When carrying out this authentication processing, contrast Customer Information database 41c determines the user.When authentication success, send server is supported webpage, and display server is supported webpage 41a (S603 and S511) on browser software 14a.As shown in figure 12, support among the webpage 41a at this server, show input part 82a, the text box etc. that this input part 82a possesses the detection block of checking checkup item and imports other symptoms, by pressing diagnosis beginning button 82b, the data of having imported are sent to management server 41 (S512 and S513) as client's request.
In management server 41, carry out inference by the inference application program and handle (S604～S607).Particularly, based on the client's request (checkup item, symptom) that receives from the user, database information that decision should obtain and device set information (S604), and according to this decision, obtain function by database information, according to the user's who conducts interviews MAC Address, authentication information, retrieval Customer Information database 41c and configuration information database 41d obtain related data (S605).Then, obtain function, according to the checkup item of being resolved, via the set information of going up each device in communication network collection communication path by the request analysis function by the device set information.
Then, the inference application program is according to these acquired device set informations and database information (Customer Information, configuration information), and the service regeulations defined file carries out inference (S607).That is, with reference to rule definition, about place and the state that takes place according to the determined fault of item, to specific fault classified, generate each Fault Diagnosis of being classified and with solve the corresponding suggestion (support information) of countermeasure.
Then, in server support webpage 41a, reflect the support information that is generated, it is shown on the browser software 14a of user's one side.Here, as shown in figure 13, suppose in the router on network fault to have taken place the scene and the present situation of report fault.
Afterwards, whether the program execution department 25 by CPE2 one side solves (S515) to the user's query problem, support if solved then finished, when not solving, request continuous cropping person meets behaviour, is connected (S608) with the operator and begins the someone and support (S609 and S517).
When tackling by this operator, can use the talk daily record of in step S508, being write down, the inference result that server is supported, carry out more substantial suggestion or support.
(action effect of present embodiment)
Present embodiment according to above explanation, according to such the present invention, in when, in communication line fault having taken place when, can be directed to the local assistance webpage of being stored in the end device 2 again, even under the environment of line of can't communicating by letter, also can distribute the information of needs such as repair message, support information to the user.
Therefore especially in the present embodiment,, be directed to management server 41 again,, also can distribute the support information by management server 41 even when on IP network 3, fault having taken place via PSTN4 by dialing.
And, in the management server 41 of present embodiment, support the input checkup item relevant among the webpage 41a at server with communication, inference and distribute with the kind of the checkup item of this input with and make up corresponding support information, therefore the needed information in place of determining that fault takes place can be obtained by user's input operation, the lifting of quality can be helped to support.
In this inference is handled, owing to use the set information of each device on Customer Information, configuration information, the communication path, therefore, can be specified in order to support the user of object, fault that parsing is taken place and user's correlationship can be carried out more substantial support.
In addition, in the present invention, the daily record data of the talk of input and output in supporting webpage 8 is carried out record, and send it to management server 41, therefore can listen to opinions from the user by dialogic operation, and it is added up at management server, that can seek to support thus enriches.
The user as a result,, when breaking down, can pass through AI call center function, the support of this locality or server automatically is provided, so need not can carry out autodiagnosis by user oneself to call center's inquiry communication and line conditions according to present embodiment.Therefore, can avoid in the inquiry of phone because the delay of the service that undesirable troubles such as the language fails to express the meaning cause, simultaneously, can eliminate the heterogeneity of the quality of answer that the height difference because of operator's experience level causes, suggestion.On the other hand, provide side, can reduce inquiry case number of packages, can cut down the needed personal expenditures of operation and the cost of equipment of call center to the call center in service.
The possibility of utilizing on the industry
According to such the present invention, logical via this by access means such as modem, terminal adapters The letter circuit carries out the information data that internet etc. interconnects decentralized configuration on the IP network that communication line constructs During access, by the control of side is provided from service, can select rightly to carry out the weight to other information Timing and the object person of new guiding by the again guiding corresponding with the form of service, can seek service Variation.

Claims (54)

1. access system, its from access means via this communication line to conducting interviews in the information data that interconnects decentralized configuration on the IP network that communication line is built into, it is characterized in that,
Possess: browser portion, visit the address of the information data of input in described access means one side, obtain this information data and browse;
Storage part is arranged in the described access means, stores the address of described information specific data;
Trigger acceptance division, be arranged in the described access means, receive trigger pip from described IP network one side joint;
Address transposing portion is arranged in the described access means, according to the described trigger pip that receives, the address of the described specific information data of storing in the address of the described information data imported and the described storage part is changed; And
Visit portion is arranged in the described access means, to the specified address of described browser portion, or is conducted interviews by the address after the transposing of described address transposing portion.
2. access system, its from access means via communication line to conducting interviews in the information data that interconnects decentralized configuration on the IP network that communication line is built into, it is characterized in that, possess: browser portion, in described access means one side, the address of the information data that visit is imported is obtained this information data and is browsed;
Storage part is arranged in the described access means, stores the address of described information specific data;
IP connects monitoring unit, is arranged in the described access means, and supervision could connect to described IP network;
Address transposing portion is arranged in the described access means, is judged as can't connect IP network the time being connected monitoring unit by described IP, and the address of the described customizing messages stored in the address of the described information data imported and the described storage part is changed; And
Visit portion is arranged in the described access means, and to by the specified address of described browser portion, or the address of being changed by described address transposing portion conducts interviews,
Described visit portion has the function that dials to the communication line (hereinafter referred to as " routining circuit ") that is judged as beyond the communication line that can't carry out described connection, conducts interviews via this routining circuit address after described transposing.
3. access system, its from access means via communication line to conducting interviews in the information data that interconnects decentralized configuration on the IP network that communication line is built into, it is characterized in that,
Possess: browser portion, in described access means one side, the address of the information data that visit is imported is obtained this information data and is browsed;
Inner webpage storage part is arranged in the described access means, and storage is preserved can be by the inside webpage of described browser portion visit;
Storage part is arranged in the described access means, stores the address of described inner webpage;
IP connects monitoring unit, is arranged in the described access means, and supervision could connect to IP network;
Address transposing portion is arranged in the described access means, is judged as can't connect described IP network the time being connected monitoring unit by described IP, and the address of the described inner webpage stored in the address of the described information data imported and the described storage part is changed; And
Visit portion is arranged in the described access means, to the specified address of described browser portion, or is conducted interviews by the address after the transposing of described address transposing portion.
4. access system according to claim 1 is characterized in that,
Described triggering acceptance division receives described trigger pip from being arranged on management server on the described IP network, that have the function that sends described trigger pip, and the user to the regulation selected sends with described trigger pip.
5. access system according to claim 4 is characterized in that, the user of the described selected regulation that goes out is the user who is positioned at the regulation region, and the described information data that connects by described trigger pip is the repair message of this region.
6. access system according to claim 4 is characterized in that, the described information data that connects by described trigger pip is the advertising message that the user to the described selected regulation that goes out distributes.
7. access system according to claim 1 is characterized in that,
Described browser portion has to the broadcasted content that sends by electric wave with via the Web content of described IP network and synthesizes the function of exporting,
The information data that connects by described trigger pip is a Web content synthetic in described broadcasted content.
8. access system according to claim 7 is characterized in that, in described broadcasted content synthetic Web content be with this broadcasted content in the commercial advertisement that comprises partly change and synthesize.
9. access system according to claim 7 is characterized in that, described broadcasted content receives by the receiver on the device that is arranged on the work of described browser portion removably, and synthesizes by this browser portion.
10. access system according to claim 7 is characterized in that described broadcasted content receives by the antenna that is arranged in the street, and obtains by broadcasting once more to the received signal.
11. access system according to claim 1 is characterized in that, described information data is to be used for file service that the backup server that is arranged on the described IP network is uploaded data.
12. access system according to claim 11 is characterized in that, only described difference part of uploading related data and being stored in data in the backup server is uploaded to described backup server.
13. access system according to claim 2, it is characterized in that, the data based response status of described information specific at the signal that sends to described visit portion, determine place and state that the fault on the described communication line takes place, and, move to different information datas according to this place and state of determining.
14. access system according to claim 3 is characterized in that,
Described inner webpage is determined place and state that the fault on the described communication line takes place according to the response status at the signal that sends to described IP network, and according to this place and state of determining, moves to different inside webpages.
15. access system according to claim 3 is characterized in that,
Also have the internal journal recording portion, record is to the daily record data of described inner webpage input and output; With
The daily record sending part, corresponding to the request that is arranged on the management server on the described IP network, described daily record data is sent to this management server.
16. access system according to claim 15 is characterized in that,
Comprise the response message at the query of regulation in described inner webpage, described daily record data carries out record with the dialogic operation of described query and described response message.
17. access system according to claim 3 is characterized in that,
Described inner webpage has and is arranged on the function of carrying out data transmit-receive between the information data on the management server on the described IP network,
Described visit portion has the function that dials to described routining circuit, conducts interviews via the information data of this routining circuit on described management server.
18. according to claim 2 or 17 described access system, it is characterized in that,
Comprise input part in the information data on described management server, the checkup item that its input is relevant with the communication of this access system,
Described management server possesses application program execution portion, the kind of the checkup item of described input part input with and the corresponding diagnostic message of combination, export via the information data on the described management server.
19. access system according to claim 18 is characterized in that,
Described application program execution portion has the request analysis function, its correspondence the kind of the checkup item of described input part input with and combination, decide set information of each device on the communication path that obtain, the information relevant with communication environment,
The output of described management server is based on to determining the diagnostic message of obtained information.
20. access system according to claim 19 is characterized in that,
Described application program execution portion possesses: address information and authentication information and user's ground domain information and the database that communication environment associating information ground is stored that user and the employed device of user are determined; And
When this information data conducts interviews, obtain the address information of access originator and the function of authentication information,
Described management server is according to the decision of described request analytical capabilities with by described address information and the determined information of authentication information, obtain the communication environment relevant information intrinsic with this user from described database, output is based on the described diagnostic message of this obtained information.
21. access system according to claim 19 is characterized in that,
Possess the device set information and obtain function in described application program execution portion, it collects each set information that installs on the communication path relevant with described checkup item,
Described device set information is obtained the decision of function according to the described request analytical capabilities, obtains the set information of this device.
22. access system according to claim 21 is characterized in that, comprises in the device on described communication path many circuits are carried out the DSLAM device that line concentration makes its coincidence.
23. access system according to claim 21 is characterized in that, comprises in the device on described communication path to relating to termination device in communication and automatically distributing IP address etc. connects the DHCP device of necessary information.
24. access system according to claim 21 is characterized in that, be included in the device on described communication path when establishing communication, the decision communication path, and between network the router apparatus of relay data.
25. access system according to claim 19 is characterized in that,
Have rule definition file, it is recorded and narrated the rule that defines described correlationship; And
The Policy Updates means, it upgrades described rule definition file according to described analysis result.
26. any described access system according to claim 1 to 3 is characterized in that,
Described storage part is stored the prime information data address of having been changed when carrying out the address transposing by described address transposing portion,
Described address transposing portion stops the transposing to the address of specific information data according to the releasing control signal of receiving from described IP network one side joint,
Described visit portion is when having stopped the transposing of the address that described address transposing portion carries out, and the prime information data address of being stored in described storage part conducts interviews.
27. any described access system according to claim 1 to 3 is characterized in that,
Possess authentication department, it is arranged on the device of described browser portion work removably, has been endowed the intrinsic identifier that is used to visit described specific information data,
Described address transposing portion carries out the transposing of described address when detecting described authentication department and be installed on this device,
Described visit portion uses described identifier to authenticate, and carries out the visit to described specific information data.
28. access method, its from access means via this communication line to conducting interviews in the information data that interconnects decentralized configuration on the IP network that communication line is built into, browser portion by this access means one side obtains this information data and browses, and it is characterized in that
Have: in described access means, receive the step (1) of trigger pip from described IP network one side joint;
In described access means, according to the trigger pip that receives, the step (2) that the address of the described specific information data of storing in the address of the described information data that will import in described browser portion and the storage part is changed; And
In described access means, the address of the specific information data after the described transposing is conducted interviews the step of browsing (3).
29. access method, its from access means via this communication line to conducting interviews in the information data that interconnects decentralized configuration on the IP network that communication line is built into, browser portion by this access means one side obtains this information data and browses, and it is characterized in that
Have: in described access means, supervision could be to described IP network step of connecting (1);
Be judged as by described step (1) can't connect described IP network the time, in described access means, the step (2) that the address of the described specific information data of storing in the address of the described information data that will be imported by described browser portion and the storage part is changed; And
In described access means, dial to being judged as the communication line communication line (hereinafter referred to as " routining circuit ") in addition that can't carry out described connection, address via the specific information data of this routining circuit after described transposing conducts interviews, the step of browsing (3).
30. access method, its from access means via this communication line to conducting interviews in the information data that interconnects decentralized configuration on the IP network that communication line is built into, browser portion by this access means one side obtains this information data and browses, and it is characterized in that
Have: in described access means, supervision could be to described IP network step of connecting (1);
Be judged as by described step (1) can't connect described IP network the time, in described access means, the step (2) that the address of the inside webpage of storing in the address of the described information data that will be imported by described browser portion and the storage part of described memory storage is changed; And
In described access means, the address of the specific information data after the described transposing is conducted interviews the step of browsing (3).
31. according to claim 28, it is characterized in that,
In described step (1), receive described trigger pip from being arranged on management server on the described IP network, that have the function that sends described trigger pip,
User to the regulation selected sends with described trigger pip.
32. access method according to claim 31 is characterized in that, the user of the described selected regulation that goes out is the user who is positioned at the regulation region, and the described information data that connects by described trigger pip is the repair message of this region.
33. access method according to claim 31 is characterized in that,
The described information data that connects by described trigger pip is the advertising message that the user to the described selected regulation that goes out distributes.
34. access method according to claim 28 is characterized in that,
Described browser portion has to the broadcasted content that sends by electric wave with via the Web content of described IP network and synthesizes the function of exporting,
The information data that connects by described trigger pip is a Web content synthetic in described broadcasted content.
35. access method according to claim 34 is characterized in that,
In described broadcasted content synthetic Web content be with this broadcasted content in the commercial advertisement that comprises partly change and synthesize.
36. access method according to claim 34 is characterized in that,
Described broadcasted content receives by the receiver on the device that is arranged on the work of described browser portion removably, and synthesizes by this browser portion.
37. access method according to claim 34 is characterized in that,
Described broadcasted content receives by the antenna that is arranged in the street, and obtains by broadcasting once more to the received signal.
38. access method according to claim 28 is characterized in that,
Described information data is to be used for file service that the backup server that is arranged on the described IP network is uploaded data.
39. according to the described access method of claim 38, it is characterized in that,
Only described difference part of uploading related data and being stored in data in the backup server is uploaded to described backup server.
40. access method according to claim 29 is characterized in that,
The data based response status at the signal that sends to described visit portion of described information specific is determined place and state that the fault on the described communication line takes place, and according to this place and state of determining, moves to different information datas.
41. access method according to claim 30 is characterized in that,
Described inner webpage is determined place and state that the fault on the described communication line takes place according to the response status at the signal that sends to described IP network, and according to this place and state of determining, moves to different inside webpages.
42. access method according to claim 30 is characterized in that,
Also have: record is to the step of the daily record data of described inner webpage input and output; With
Corresponding to the request that is arranged on the management server on the described IP network, described daily record data is sent to the step of this management server.
43. according to the described access method of claim 42, it is characterized in that,
Comprise the response message at the query of regulation in described inner webpage, described daily record data carries out record with the dialogic operation of described query and described response message.
44. access method according to claim 30 is characterized in that,
Described inner webpage and be arranged on transceive data between the information data on the management server on the described IP network,
Described access means has the function that dials to described routining circuit, conducts interviews via the information data of this routining circuit on described management server.
45. according to claim 29 or 44 described access methods, it is characterized in that,
Comprise input part in the information data on described management server, the checkup item that its input is relevant with the communication of this access system,
Described management server possesses the step of executive utility, this application program be the kind of the checkup item of described input part input with and the corresponding diagnostic message of combination, export via the information data on the described management server.
46. according to the described access method of claim 45, it is characterized in that,
The kind that the step of carrying out described application program has a corresponding checkup item in described input part input with and combination, decide set information of each device on the communication path that obtain, the request analysis step of the information relevant with communication environment,
The output of described management server is based on to determining the described diagnostic message of obtained information.
47. according to the described access method of claim 46, it is characterized in that,
In advance the address information that user and the employed device of user are determined and authentication information and this user's ground domain information and communication environment information are stored in the database explicitly,
In the step of carrying out described application program, when this information data conducts interviews, obtain the address information and the authentication information of access originator,
Described management server is according to the decision of described request analytical capabilities with by described address information and the determined information of authentication information, obtain the communication environment relevant information intrinsic with this user from described database, output is based on the described diagnostic message of this information that obtains.
48. according to the described access method of claim 46, it is characterized in that,
In the step of carrying out described application program,, obtain the set information of this device according to the decision of described request analyzing step.
49. according to the described access method of claim 48, it is characterized in that, comprise in the device on described communication path many circuits are carried out the DSLAM device that line concentration makes its coincidence.
50. according to the described access method of claim 48, it is characterized in that, comprise in the device on described communication path to relating to termination device in communication and automatically distributing IP address etc. connect the DHCP device of necessary information.
51., it is characterized in that according to the described access method of claim 48, be included in the device on described communication path when establishing communication, the decision communication path, and between network the router apparatus of relay data.
52. according to the described access method of claim 46, it is characterized in that,
Have: in rule definition file, record and narrate the rule of the described correlationship of definition, and upgrade described rule definition file according to described analysis result.
53. any described access method according to claim 28 to 30 is characterized in that,
In described step (2),
The prime information data address of having been changed is stored,
According to the releasing control signal of receiving from described IP network one side joint, when having stopped the transposing to the address of specific information data, conduct interviews to the prime information data address of described storage.
54. any described access method according to claim 28 to 30 is characterized in that,
In advance to can on communicator, the authentication department of dismounting having given the intrinsic identifier that is used to visit described specific information data,
In described step (2), when detecting described authentication department and be installed in the described communicator, carry out the transposing of described address,
In described step (3), use described identifier to authenticate, carry out visit to described specific information data.
CNA200580009365XA 2004-03-25 2005-03-24 Access system and access method Pending CN1934548A (en)

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CN102171995B (en) * 2011-04-19 2013-09-11 华为技术有限公司 Method for processing packet when server fails and router thereof
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CN103064979A (en) * 2013-01-15 2013-04-24 中兴通讯股份有限公司 Router and method for implementing same to process web page data
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CN109313675B (en) * 2016-06-15 2021-03-26 株式会社岛津制作所 Software license management system and management method
CN114374644A (en) * 2021-12-22 2022-04-19 烟台东方瑞创达电子科技有限公司 Industrial Internet identification analysis method and system based on infrastructure logic architecture
CN114374644B (en) * 2021-12-22 2023-09-19 烟台东方瑞创达电子科技有限公司 Industrial Internet identification analysis method and system based on infrastructure logic architecture

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