CN1520677A - Interworking of B-side subscriber features for subscribers in telecom network - Google Patents
Interworking of B-side subscriber features for subscribers in telecom network Download PDFInfo
- Publication number
- CN1520677A CN1520677A CNA028126181A CN02812618A CN1520677A CN 1520677 A CN1520677 A CN 1520677A CN A028126181 A CNA028126181 A CN A028126181A CN 02812618 A CN02812618 A CN 02812618A CN 1520677 A CN1520677 A CN 1520677A
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- subscriber
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- business function
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- user
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/428—Arrangements for placing incoming calls on hold
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42127—Systems providing several special services or facilities from groups H04M3/42008 - H04M3/58
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
- H04M3/4217—Managing service interactions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q11/00—Selecting arrangements for multiplex systems
- H04Q11/04—Selecting arrangements for multiplex systems for time-division multiplexing
- H04Q11/0428—Integrated services digital network, i.e. systems for transmission of different types of digitised signals, e.g. speech, data, telecentral, television signals
- H04Q11/0435—Details
- H04Q11/0457—Connection protocols
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
- H04M2207/08—ISDN systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/46—Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53366—Message disposing or creating aspects
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13152—Callback
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13173—Busy signals
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13196—Connection circuit/link/trunk/junction, bridge, router, gateway
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13204—Protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13209—ISDN
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13282—Call forward, follow-me, call diversion
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Telephonic Communication Services (AREA)
Abstract
The invention relates to service features for subscribers in a telecommunication network system such as ISDN. According to the invention certain combinations of service features are enabled to interwork properly in special situations. Especially the case is regarded that the A-subscriber (2) calls (6) the B-subscriber (3) while the B-subscriber line (3) is busy (7). Using the ISDN terminology these service feature combinations are: (i) Call Waiting (CW), followed by Call Completion To Busy Subscriber (CCBS); (ii) Call Diversion On No Answer (DIVDA), followed by CCBS; (iii) CW, followed by Call Diversion On Busy (DIVBY). In the cases (i) and (ii) a CCBS request (12) by the A-subscriber (2) is accepted (15), in case (iii) the call (6) by the A-subscriber (2) is diverted (31).
Description
The present invention relates to telecommunication system, more particularly, relate to the customer service function.These business functions are usually used in for example Integrated Service Digital Network.
Below explanation relates to use situation of the present invention in the ISDN telecommunication system.Yet, the present invention relates to any such telecommunication network system, the feature that these telecommunication network systems show is corresponding to the feature of ISDN related to the present invention.
Relate to business function of the present invention and be explained as follows above-mentioned below:
● a kind of business function that is called " Call Waiting (CW) " hereinafter, this business function is reminded the party B-subscriber with signal, and the call request at him is arranged on certain working line.In principle, the party B-subscriber may make following three kinds of responses to this: accept, refuse or ignore this wait and call out.
The party B-subscriber may accept this wait and call out in certain predetermined time interval, for this reason, and party B-subscriber or must keep original connection or withdraw from original connection.
If the party B-subscriber keeps original connection, he can switch in original connection with between new the connection usually so subsequently.
Can be with stopping to shake optical character on bell or the screen as signal.
● a kind of business function that is called " meeting busy calling transfer (DIVBY) " hereinafter, this business function is party B-subscriber's line be busy (occupied), and the party B-subscriber has activated this business function, and when indicating C user as the calling transfer destination, the calling transfer that the party A-subscriber is initiated to the party B-subscriber is to C user.
● a kind of business function that is called " (DIVDA) shifted in no-reply call " hereinafter, this business function had not both accepted not refuse the calling that the party A-subscriber initiates to the party B-subscriber the party B-subscriber yet, and the party B-subscriber has activated this business function, when indicating C user, forward the call to the C user as the calling transfer destination.
● a kind ofly be called the business function of " meet busy customer call and finish (CCBS) " hereinafter, the operating process of this business function is as follows: if party B-subscriber's line is busy when the party A-subscriber calls out the party B-subscriber, then the party A-subscriber can ask to call out again.If request is accepted, then party B-subscriber's circuit one is available, will notify (for example passing through phone) party A-subscriber, and party A-subscriber's circuit and party B-subscriber's circuit is connected thereupon.Precondition is that the party A-subscriber has the right to use this business.
With regard to the current version ISDN2 of the ISDN that nowadays is usually used in special-purpose field, article one, circuit has two primary channels that are commonly referred to B channel or B voice channel and (also has a signaling channel in addition, usually be referred to as D channel or D signaling channel), like this, " line be busy " means two voice channels all in running order (occupied) of subscribers feeder.
If these business functions are incompatible each other, then one activate at least two kinds of business functions that relate to same user in these business functions simultaneously, some problems will appear.Pay attention at three kinds of special circumstances at this point:
First kind of situation-CW and CCBS combination:
Use the party A-subscriber of CCBS to call out the party B-subscriber if having the right, and party B-subscriber's circuit is just hurrying and therefore activated Call Waiting (at the calling of destination for the party B-subscriber), if and the party B-subscriber had then both accepted also not refuse this wait calling, so, in process ... after fixing time at interval, the party A-subscriber will receive " doing " signal.Then, if the party A-subscriber relies on party B-subscriber's number request CCBS, then refuse this request.In this case, the party A-subscriber can not utilize CCBS.
Second kind of situation-DIVDA and CCBS combination:
If the party B-subscriber has activated DIVDA, the party A-subscriber who has the right to use CCBS then calls out the party B-subscriber and party B-subscriber's line is just busy, and then the party A-subscriber can receive " doing " tone signal.If the party A-subscriber relies on party B-subscriber's number request CCBS immediately, then refuse this request.In this case, the party A-subscriber can not utilize CCBS.
The third situation-CW and DIVBY combination:
If the party B-subscriber has activated DIVBY, and indicated C user and be the destination of calling transfer, and if the party A-subscriber when calling out the party B-subscriber party B-subscriber's line busy, but the party B-subscriber had both accepted also not refuse this waits calling, behind process certain hour interval, the party A-subscriber will receive " doing " tone signal so.Specifically, this calling can not be transferred to C user.In this case, the party A-subscriber can not utilize DIVBY.
In view of with the concurrent relevant complex situations of business function, purpose of the present invention is exactly to enlarge the possibility of utilizing the customer service function combinations in telecommunication system.
This purpose is to obtain by the present invention that claims 1 limit.Other features of the present invention provide in the dependent claims.
According to the present invention, perhaps the call setup to the party B-subscriber that party B-subscriber's line is initiated in telecommunication network system by the party A-subscriber when busy is transferred to C user, perhaps accepts the party A-subscriber's that waiting for business function request.
At first consider the to accept business situation of function request.
According to one embodiment of present invention, if following condition is met, then accept the CCBS request that the party A-subscriber initiates to the party B-subscriber:
● the party A-subscriber has the right to use CCBS
● party A-subscriber's request is carried out after the following step respectively:
(1) the busy party A-subscriber immediately of party B-subscriber's line calls out the party B-subscriber
(2) CW activates
(3) party B-subscriber had not both accepted not refuse Waiting for Call yet
(4) through behind the certain hour interval, the party A-subscriber receives busy tone
Therefore, compared with prior art, the present invention makes the party A-subscriber benefit more from CCBS.
According to another embodiment of the invention, if following condition is met, then accept the CCBS request that the party A-subscriber initiates to the party B-subscriber:
● the party A-subscriber has the right to use CCBS
● the party B-subscriber has activated DIVDA, and has indicated the destination that C user is this calling transfer
● party A-subscriber's request is carried out after the following step respectively:
(1) the busy party A-subscriber immediately of party B-subscriber's line calls out the party B-subscriber
(2) party A-subscriber receives busy tone
Equally, compared with prior art, the present invention makes the party A-subscriber benefit more from CCBS.
Then consider the situation of calling transfer.
According to embodiments of the invention, if following condition is met, then with calling transfer to C user:
● the party B-subscriber has activated DIVBY, and has indicated the destination that C user is this calling transfer
● finish the following step respectively:
(1) the busy party A-subscriber immediately of party B-subscriber's line calls out the party B-subscriber
(2) CW activates
(3) at certain time intervals in, the party B-subscriber had both accepted also not refuse Waiting for Call
(4) through behind the certain hour interval, the party A-subscriber receives busy tone
Therefore, compared with prior art, the present invention makes the party A-subscriber benefit more from DIVBY.
Following schematic diagram in reference to the accompanying drawings describes the present invention in detail, in the accompanying drawing:
Figure 1A explanation is used to make up the prior art of CW and CCBS;
Figure 1B has shown the combination of implementing CW and CCBS after the present invention;
Fig. 2 A explanation is used to make up the prior art of DIVDA and CCBS;
Fig. 2 B has shown the combination of implementing DIVDA and CCBS after the present invention;
Fig. 3 A explanation is used to make up the prior art of CW and DIVBY; And
Fig. 3 B has shown the combination of implementing CW and DIVBY after the present invention.
Figure 1A illustrates with schematic flow chart form, the combination that business function CW and CCBS carry out according to prior art.From top to bottom thick arrow 1 express time among Figure 1A.Lines 2 expression party A-subscribers, similarly, another lines 3 expression party B-subscribers.Telecommunications operation between party A-subscriber and the party B-subscriber relates to the various unit in the telecommunication network system, as switch.These part with dashed lines 4 expressions.
Consider among Figure 1A that the party A-subscriber has the right to use the situation of CCBS 5.
Arrow the 6 busy party A-subscribers immediately of expression party B-subscriber line make a call to the party B-subscriber, and party B-subscriber's line is busy to be represented with capitalization " BL " 7.Trigger timer subsequently, be used for computing time at interval 8, during this period, the party B-subscriber can accept or refuse this waits calling.This is business function CW.In situation shown in Figure 1A, the party B-subscriber had not both accepted not refuse this wait yet and had called out, and this represents with having the capitalization " AC " and " RE " 9 that cancel mark respectively in Figure 1A.
After the described time interval expired, the party A-subscriber received " doing " tone signal, shown in capitalization " BT " 11.Subsequently, the party A-subscriber asks 12 CCBS.Request 12 is forwarded to certain unit in the telecommunication network system 4, as switch.Finally, the party A-subscriber knows that 13 these requests are rejected, shown in capitalization " RE " 14.
Figure 1B has shown application situation of the present invention.All numerals, mark and symbol are all and the same meaning among Figure 1A.Compare with Figure 1A, difference is that the CCBS request 12 that the party A-subscriber initiates is accepted, shown in capitalization " AC " 15.
The further part of CCBS program is fully according to the existing operation of CCBS program.
Fig. 2 A illustrates with schematic flow chart form, the combination that business function DIVDA and CCBS carry out according to prior art.Wherein, do not mark in addition, all numerals, mark, symbol are all and the same meaning among Figure 1A.
Consider among Fig. 2 A that the party A-subscriber has the right to use CCBS 5 and party B-subscriber to activate the situation of DIVDA16.
Fig. 2 B is presented at and realizes after the present invention and identical situation shown in Fig. 2 A.All numerals, mark and symbol are all and the same meaning among Fig. 2 A.Difference is that party A-subscriber's CCBS request 12 is accepted, shown in capitalization " AC " 15.
The further part of CCBS program is fully according to the existing operation of CCBS program.
Fig. 3 A illustrates with schematic flow chart form, the combination that business function CW and CCBS carry out according to prior art.Wherein, do not mark in addition, all numerals, mark, symbol is equal and above-mentioned each figure in same meaning.
Consider among Fig. 3 A that the party B-subscriber has activated DIVDA 17 and indicated the situation of C user 30 as the calling transfer destination.
Particularly, this is not called out and shifts.
After the described time interval expired, the party A-subscriber received " doing " tone signal 11.
Fig. 3 B is presented at and realizes after the present invention and identical situation shown in Fig. 3 A.All numerals, mark and symbol are all and the same meaning among Fig. 3 A.Difference is, is transferred 31 to C user in the calling of initiating through party A-subscriber after another time interval 32.
In this figure illustrated embodiment, this time interval 32 is promptly received the diverting call before of " doing " tone signal the party A-subscriber within very first time interval 8.But as long as the proof transfer step is carried out, the time interval 32 just can be determined in any other mode.
Advantage of the present invention can be summarized as follows:
● when DIVDA and CCBS or DIVDA and CCBS were overlapping in time, compared with prior art, the present invention made the user benefit more from business function CCBS.
When CW and DIVDA were overlapping in time, compared with prior art, the present invention made the user benefit more from business function DIVBY.
Claims (12)
1. allow the mutual method of business function in the communication network that possesses the business function of communicating by letter between support A, B, the C user, described method comprises following steps:
If described party B-subscriber (3) line be busy (7), but described party B-subscriber (3) had both accepted also refusal (9) and had gone into to call out (6) from described party A-subscriber (2), to described C user (30), perhaps accept (15) the described party A-subscribers' that waiting for (2) business function request (12) then or with this calling transfer (31).
2. the method for claim 1 is characterized in that:
If during described party B-subscriber's line (3) busy (7), described party A-subscriber (2) calls out (6) described party B-subscriber (3), and described subsequently party A-subscriber (2) asks first business function, then described first business function connects between described party A-subscriber (2) and described party B-subscriber (3), wherein, described party B-subscriber's line (3) one is available, just sets up described connection.
3. method as claimed in claim 1 or 2 is characterized in that:
Second business function is reminded such user with signal: this user's line be busy (7), and this circuit is being waited in another calling.
4. method as claimed in claim 3 is characterized in that:
Calling from described party A-subscriber (2) activates described second business function, and step is to accept the request (12) of (15) described party A-subscriber (2) to described first business function.
5. as the described method of claim 1 to 4, it is characterized in that:
If described party B-subscriber (3) had both accepted also not refuse (9) calling (6) at him, and the destination that it is described calling transfer that described party B-subscriber (3) has indicated described C Subscriber Number, then the 3rd business function can be transferred to described calling (6) described C user (30).
6. method as claimed in claim 5 is characterized in that:
Calling from described party A-subscriber (2) activates described the 3rd business function, and described step is to accept the request (12) of (15) described party A-subscriber (2) to described first business function.
7. the method for claim 1 is characterized in that:
In a pre-set time interval (32) afterwards, carry out the described step that described calling (6) is shifted.
8. method as claimed in claim 7 is characterized in that:
If described party B-subscriber's line (3) hurries (7), and it is the destination of described calling transfer that described party B-subscriber (3) has indicated described C user (30) number, and then the 4th business function will shift (31) to described C user (30) at the calling (6) of described party B-subscriber (3).
9. method as claimed in claim 9 is characterized in that:
Described step is in described the 4th business function described calling (6) to be shifted (31) to described C user (30).
10. as claim 9 or 10 described methods, it is characterized in that:
Second business function is reminded such user with signal: this user's line be busy (7), and another is called out over against this circuit initiation.
11. method as claimed in claim 11 is characterized in that:
Calling (2) from described party A-subscriber (2) activates described second business function, and described step is in described the 4th business function described calling (6) to be shifted (31) to described C user (30).
12. as the described method of claim 1 to 12, wherein said communication network is an Integrated Service Digital Network.
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| EP01110499 | 2001-04-27 | ||
| EP01110499.9 | 2001-04-27 |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN1520677A true CN1520677A (en) | 2004-08-11 |
Family
ID=8177273
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNA028126181A Pending CN1520677A (en) | 2001-04-27 | 2002-04-17 | Interworking of B-side subscriber features for subscribers in telecom network |
Country Status (3)
| Country | Link |
|---|---|
| EP (1) | EP1382189A2 (en) |
| CN (1) | CN1520677A (en) |
| WO (1) | WO2002089495A2 (en) |
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2007104225A1 (en) * | 2006-03-14 | 2007-09-20 | Huawei Technologies Co., Ltd. | A method, device and system for optimizing call back service in communication network |
| WO2008025265A1 (en) * | 2006-08-24 | 2008-03-06 | Huawei Technologies Co., Ltd. | A method and device for gaining a route message, a method and system for locating a user terminal |
| WO2008037199A1 (en) * | 2006-09-25 | 2008-04-03 | Huawei Technologies Co., Ltd. | A communicating method of unifying communication service, a unifying communication service system and corresponding apparatus |
| CN100502440C (en) * | 2005-12-09 | 2009-06-17 | 华为技术有限公司 | Method for obtaining route information between subscriber terminal and server, and use thereof |
| CN100583927C (en) * | 2005-10-18 | 2010-01-20 | 华为技术有限公司 | Method for communication terminal to select calls in call waiting |
| CN101035373B (en) * | 2007-04-11 | 2010-05-26 | 重庆重邮信科通信技术有限公司 | Method for using the AT instruction to realize the CCBS service |
| CN1761274B (en) * | 2004-10-15 | 2011-06-01 | 华为技术有限公司 | Method for handling call holding |
Families Citing this family (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2005083994A1 (en) * | 2004-03-01 | 2005-09-09 | Alexandr Stepanovich Zubkov | Method for connecting by telephone an external subscriber to a subscriber of a private automatic telephone branch exchange through an automatic telephone exchange |
| CN102148903B (en) * | 2010-10-22 | 2013-10-09 | 华为软件技术有限公司 | Method and device for calling back when line is not busy |
Family Cites Families (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| DE69332573T2 (en) * | 1992-06-30 | 2003-04-24 | Siemens Inf & Comm Networks | Call processing system |
| US5960064A (en) * | 1994-06-23 | 1999-09-28 | At&T Corp | Call screening method and apparatus for use in completing telephone calls |
| KR100278574B1 (en) * | 1996-02-21 | 2001-04-02 | 포만 제프리 엘 | Distributed architecture for services in a telephony system |
-
2002
- 2002-04-17 EP EP02724289A patent/EP1382189A2/en not_active Withdrawn
- 2002-04-17 WO PCT/EP2002/004261 patent/WO2002089495A2/en not_active Application Discontinuation
- 2002-04-17 CN CNA028126181A patent/CN1520677A/en active Pending
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1761274B (en) * | 2004-10-15 | 2011-06-01 | 华为技术有限公司 | Method for handling call holding |
| CN100583927C (en) * | 2005-10-18 | 2010-01-20 | 华为技术有限公司 | Method for communication terminal to select calls in call waiting |
| CN100502440C (en) * | 2005-12-09 | 2009-06-17 | 华为技术有限公司 | Method for obtaining route information between subscriber terminal and server, and use thereof |
| WO2007104225A1 (en) * | 2006-03-14 | 2007-09-20 | Huawei Technologies Co., Ltd. | A method, device and system for optimizing call back service in communication network |
| WO2008025265A1 (en) * | 2006-08-24 | 2008-03-06 | Huawei Technologies Co., Ltd. | A method and device for gaining a route message, a method and system for locating a user terminal |
| WO2008037199A1 (en) * | 2006-09-25 | 2008-04-03 | Huawei Technologies Co., Ltd. | A communicating method of unifying communication service, a unifying communication service system and corresponding apparatus |
| CN101035373B (en) * | 2007-04-11 | 2010-05-26 | 重庆重邮信科通信技术有限公司 | Method for using the AT instruction to realize the CCBS service |
Also Published As
| Publication number | Publication date |
|---|---|
| WO2002089495A3 (en) | 2003-11-20 |
| EP1382189A2 (en) | 2004-01-21 |
| WO2002089495A2 (en) | 2002-11-07 |
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| C02 | Deemed withdrawal of patent application after publication (patent law 2001) | ||
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