CN1395188A

CN1395188A - Working process system and method

Info

Publication number: CN1395188A
Application number: CN 01120128
Authority: CN
Inventors: 张胜昌; 吴海峰
Original assignee: Inventec Corp
Current assignee: Inventec Corp
Priority date: 2001-07-05
Filing date: 2001-07-05
Publication date: 2003-02-05

Abstract

The working flow system includes the terminals, the networked server and the application servers. The users at the terminals can send the requests such as querying files, browsing files, sending out files and reading files etc. by using of the mail browse tool and the object module. The requests through the network or Internet transfers to be networked server. With the requests being received, the networked server transfers the requests to the file process center. Based on the categories, the center gives different actions and starts and links the different application server. Based on the service characteristic, the application server processes these requests respectively and gives relevant response actions. The responding result through the networked server is transferred to the user at the terminal. The invention improves the flow for signing of file in the enterprise effectively.

Description

Workflow system and method

Technical field

The present invention relates to a kind of flow system and method, particularly relate to a kind of workflow system and method, be applied in the environment of enterprise network or world-wide web,, set up electronic enterprise workflow solution by master-slave architecture.

Background technology

In the general existing working flow process, the company personnel is when filling in worksheet/file, and all list/files all are in artificial mode, applied in writing by the applicant, and these list/files will be signed process through biography step by step.And,, and cause the loss of timeliness often because of the overstocking of official in charge in passing in the middle of the label process, and what is more, pass in the label process in list/file, situation about losing takes place, then the applicant must file an application again again.And the existing workflow of this kind often causes personnel's waste in man-hour, paper consume and makes that simple file Work flow is complicated.

Stress on the high efficiency business organization kenel in today everywhere, need to find a kind of scheme that the convenient biography of file is signed that solves very urgently, except allowing enterprise staff and work group, access and sharing information soon, and the overall work work flow is shortened in the cooperation of linking up easily and pull together effectively.And successful enterprise can find, improving on manpower/material resources/financial resources, best answer is utilization groupware message system and database, and application that will " electronic workflow " (Electronic WorkFlow), and importing enterprise is to improve the working flow process.

Summary of the invention

So how to seek a kind of workflow system and method, can improve the written biography of enterprise effectively signs flow process and promotes task performance, and can significantly reduce the whole cost of enterprise, by powerful master-slave architecture, set up electronic enterprise workflow solution, and really enjoy the benefit of information computerization, office's work flow robotization, be problem to be solved.

Fundamental purpose of the present invention is to be to provide a kind of workflow system and method, is applied in the environment of enterprise network, by powerful master-slave architecture, sets up electronic enterprise workflow solution.

Another purpose of the present invention is to be to provide a kind of workflow system and method, is applied in the environment of world-wide web, by powerful master-slave architecture, sets up electronic enterprise workflow solution.

According to above-described purpose, the invention provides a kind of workflow system and method for novelty, be applied in the environment of enterprise network or world-wide web, by powerful master-slave architecture, set up electronic enterprise workflow solution.

A kind of workflow method is applied to comprise the workflow system of end device, the webserver and application server, in network environment, carries out the electronic enterprise workflow by master-slave architecture, and this workflow method comprises following program:

(1) in the user of end device, utilize a mail browser, and cooperate and to form object kenel assembly by the webserver provided, inquiry file list with the mail browser, key in the keyword of file polling and carry out file polling, the present processing situation of the file of being inquired about to obtain why;

(2) inquiry form of mail browser transfers a request to the webserver via network behind the keyword that receives these file pollings;

(3) make the webserver these requests are sent to its Documentation Processing Center at this document query requests, and Documentation Processing Center is according to the kind class feature of file polling request, and different response actions is made in different file polling requests, and open the different application server of beginning binding;

(4) after opening the different application server of beginning binding, make the service database of the file polling program application server in the Documentation Processing Center inquire about, the present processing situation of the file of being inquired about to obtain, and the result after will inquiring about sends Documentation Processing Center to;

(5) Documentation Processing Center is after receiving Query Result, with the form of the list present processing situation with the file inquired about, sends end device to via network; And

(6) make the form of the mail browser of end device, the file polling result of the file inquired about is shown with list.

(1) in the user of end device, utilize a mail browser, and cooperated by the webserver provides and form object kenel assembly, with the browser document list of mail browser, and the keyword of keying in browsing file is to carry out browsing file;

(2) after the index table chief of the Xiongnu in Acient China of mail browser receives the keyword of these browsing files, transfer a request to the webserver via network;

(3) webserver will be at after the browsing file request, these requests are sent to its Documentation Processing Center, and Documentation Processing Center is according to the kind class feature of browsing file request, and to different browsing file requests, make different response actions, and open the different application server of beginning binding;

(4) in opening after the beginning links different application servers, the browsing file program in the Documentation Processing Center is carried out browse queries with the service database of application server, and the result after will inquiring about, and sends Documentation Processing Center to;

(5) Documentation Processing Center will send end device to the form of list via network behind the Query Result that receives browsing file; And

(6) the mail browser of end device will be with the form of list, and the Query Result of browsing file is shown.

A kind of workflow method is applied to comprise the workflow system of end device, the webserver and application server, in network environment, by powerful master-slave architecture, and carry out the electronic enterprise workflow, this kind workflow method comprises following program:

(1) in the user of end device, will utilize the mail browser, and cooperate and to form object kenel assembly by the webserver provided, with the mail browser read the file list, read to carry out file and key in the keyword that reads file; And

(2) the mail browser reads list, after receiving the keyword that these files read, the mail browser will be according to the keyword of list, and document data bank is searched, the file that is read to find out is if search document data bank, and find out the file desiring to read, then the mail browser with the form of list, and shows the file that searches; And if fail from document data bank, look for to the data desiring to read, then carry out the process of browser document.

(1) in the user of end device, to utilize the mail browser, and cooperate and to form object kenel assembly by the webserver provided, send the file list with the mail browser, this sends the file list according to different demands, and choose required list, after choosing required list, fill in detailed documentation;

(2) after data is filled in and finished, the user will order Work flow and the sign-off timeliness of sending the file list certainly;

(3) in the Work flow that sends the file list, choose the sign-off person in charge/countersign of this part list and be responsible for, and propose the Deputy that the sign-off person in charge/countersign is responsible for;

(4) the mail browser send the file list, via network list is sent to the webserver;

(5) Documentation Processing Center of the webserver, receive list after, will be responsible for fit applications server, and carry out corresponding processing according to the Work flow in the list, the sign-off person in charge/countersign;

(6) Documentation Processing Center of the webserver with the result of the list form with list, sends end device to via network; And

(7) end device is after receiving list, and the mail browser will with this sign-off result who sends the file list, be represented, and can be stored in the mail browser of end device with the form of list.

A kind of workflow method is applied to comprise the workflow system of end device, the webserver and application server, in network environment, pass through master-slave architecture, and carry out the electronic enterprise workflow, this kind workflow method comprises following program:

(1) in the user of end device, to utilize the mail browser, and cooperate and to form object kenel assembly by the webserver provided, go to choose and carry out inquiry file, browser document sends file, or the request of reading file, if the user chooses and carries out inquiry file, then enter step (2), to carry out the action of inquiry file; If the user chooses and carries out browser document, then enter step (8), to carry out the action of browser document; If the user chooses and reads file, then enter step (14), to send the action of file; If the user chooses and sends file, then enter step (16), to send the action of file;

(2) in the user of end device, to utilize the mail browser, and cooperate and to form object kenel assembly by the webserver provided, inquiry file list with the mail browser, key in the keyword of file polling and carry out file polling, the present processing situation of the file of being inquired about to obtain why;

(3) inquiry form of mail browser behind the keyword that receives these file pollings, transfers a request to the webserver via network;

(4) webserver will be at after the file polling request, these requests are sent to its Documentation Processing Center, and Documentation Processing Center is according to the kind class feature of file polling request, and to different file polling requests, make different response actions, and open the different application server of beginning binding;

(5) after opening the different application server of beginning binding, file polling program in the Documentation Processing Center is inquired about the service database of application server, the present processing situation of the file of being inquired about to obtain, and the result after will inquiring about, send Documentation Processing Center to;

(6) Documentation Processing Center is after receiving Query Result, will be with the form of list, and the present processing situation with the file inquired about via network, and sends end device to;

(7) the mail browser of end device will be with the form of list, the file polling result of the file inquired about is shown, and enter step (23);

(8) in the user of end device, will utilize the mail browser, and cooperate by the webserver provides and form object kenel assembly, with the browser document list of mail browser, and the keyword of keying in browsing file is to carry out browsing file;

(9) after the index table chief of the Xiongnu in Acient China of mail browser receives the keyword of these browsing files, transfer a request to the webserver via network;

(10) webserver will be at after the browsing file request, these requests are sent to its Documentation Processing Center, and Documentation Processing Center is according to the kind class feature of browsing file request, and to different browsing file requests, make different response actions, and open the different application server of beginning binding;

(11) in opening after the beginning links different application servers, the browsing file program in the Documentation Processing Center is carried out browse queries with the service database of application server, and the result after will inquiring about, and sends Documentation Processing Center to;

(12) Documentation Processing Center will send end device to the form of list via network behind the Query Result that receives browsing file;

(13) the mail browser of end device will be with the form of list, the Query Result of browsing file is shown, and enter step (23);

(14) in the user of end device, will utilize the mail browser, and cooperate and to form object kenel assembly by the webserver provided, with the mail browser read the file list, read to carry out file and key in the keyword that reads file;

(15) the mail browser reads list, after receiving the keyword that these files read, the mail browser will be according to the keyword of list, and document data bank is searched the file that is read to find out, if document data bank is searched, and find out the file desiring to read, then the mail browser is with the file that searches, with the form of list, and show, and enter step (23); And if fail from document data bank, look for to the data desiring to read, and then enter step (8), carry out the process of browser document;

(16) in the user of end device, to utilize the mail browser, and cooperate and to form object kenel assembly by the webserver provided, send the file list with the mail browser, this sends the file list according to different demands, and choose required list, after choosing required list, fill in detailed documentation;

(17) after data is filled in and finished, the user will order Work flow and the sign-off timeliness of sending the file list certainly;

(18) in the Work flow that sends the file list, choose the sign-off person in charge/countersign of this part list and be responsible for, and propose the Deputy that the sign-off person in charge/countersign is responsible for;

(19) the mail browser send the file list, via network list is sent to the webserver;

(20) Documentation Processing Center of the webserver, receive list after, will be responsible for fit applications server, and carry out corresponding processing according to the Work flow in the list, the sign-off person in charge/countersign;

(21) Documentation Processing Center of the webserver with the result of the list form with list, sends end device to via network;

(22) end device is after receiving list, and the mail browser will with this sign-off result who sends the file list, be represented, and can be stored in the mail browser of end device with the form of list; And

(23) in the user of end device, utilize the mail browser, and cooperated by the webserver provides and form object kenel assembly, finish the selected file processing action of carrying out, and obtain pairing response results.

A kind of workflow system is applied in the network environment, by master-slave architecture, sets up the electronic enterprise workflow, and described workflow system comprises:

End device, can be with the mail browser that this end device comprised in the user of this end device, and the cooperation composition object kenel assembly that the webserver provided, go to propose the request carrying out inquiry file, browser document, send file and read file, these requests will be via network, and sends the webserver to;

The webserver, this webserver is after receiving these requests, these requests are sent to the Documentation Processing Center that this webserver comprises, and Documentation Processing Center is according to the kind class feature of request, and different response actions is made in different requests, and open the different application server of beginning binding; And

Application server, this application server cooperates the contained service database of this application server according to its service characteristic, and handle these requests respectively, and make the action of response, and via the webserver with the result who is responded, send the user of end device to.

Workflow system of the present invention comprises end device, the webserver and application server.

With workflow system of the present invention, when carrying out the workflow method, user in end device can use the mail browser, and object kenel assembly is formed in cooperation, go to propose the request carrying out inquiry file, browser document, send file and read file, these requests will be via enterprise network or world-wide web, and sends the webserver to.The webserver is sent to its Documentation Processing Center with these requests after receiving these requests, and Documentation Processing Center is according to the kind class feature of request, and different response action is made in different requests, and opens the beginning and link different application servers.Application server is according to its service characteristic, and handles these requests respectively, and makes the action of response, and via the webserver with the result who is responded, send the user of end device to.

By workflow system of the present invention and method, can improve the written biography of enterprise effectively signs flow process and promotes work efficiency, and can significantly reduce the whole cost of enterprise, by powerful master-slave architecture, set up electronic enterprise workflow solution, and really enjoy the benefit of information computerization, office's work flow robotization.Workflow system of the present invention and method still have following characteristic:

1. unified mail browser, and cooperate composition object kenel assembly, for enterprise network or world-wide web, the end device user all can operate.

2. via the Documentation Processing Center of the webserver, the unified receipts/fat file moves.

3. in the file dispatch list, has the annex of uploading archives function.

4. for some file request, the Documentation Processing Center of the webserver can be done the action of automatic letter in reply.

5. the Documentation Processing Center of the webserver can select unified letter in reply or business unit to reply voluntarily to file request.

6. end device user's, and the webserver Documentation Processing Center can be set time-histories to send file.

7. end device user, and Documentation Processing Center can take the related data of the e-file of desiring to fill in automatically out of, and saves turnaround time.

8. end device user, business unit, and Documentation Processing Center can be inquired about and follow the trail of the workflow of file.

9. Documentation Processing Center is regularly sent to business unit for file, but does not still have when answer according to time-histories, have and heavily send file function, and markup document is the multiple function of urging of file of exceeding the time limit automatically.

10. employed electronic document format in the workflow can cooperate company working's demand by the webserver, and do the elasticity adjustment at any time.

Description of drawings

For allowing above and other objects of the present invention, feature, advantage can become apparent, and will lift preferred embodiment, and cooperates appended icon, describes embodiments of the invention in detail, and appended graphic content Description is as follows:

The 1st figure is a system block diagrams, wherein shows elementary organization's framework calcspar of workflow system of the present invention;

The 2nd figure is a schematic flow diagram, in order to display application workflow system of the present invention, and carries out the process program of workflow method;

The 3rd figure is a schematic flow diagram, in order to explain the detailed process program of carrying out the inquiry file program step in the 2nd figure in more detail;

The 4th figure is a schematic flow diagram, in order to explain the detailed process program of carrying out the browser document program step in the 2nd figure in more detail;

The 5th figure is a schematic flow diagram, in order to explain the detailed process program of sending the file routine step in the 2nd figure in more detail;

The 6th figure is a schematic flow diagram, in order to explain the detailed process program that reads the file routine step in the 2nd figure in more detail; And

The 7th figure is a schematic flow diagram, in order to explain the detailed process program of the sign-off handling procedure step in the 5th figure in more detail.

The explanation of element numbers

1 workflow system

2 end devices

21 mail browsers

211 inquiry file lists

213 browser document lists

214 lists

215 send the file list

217 read the file list

218 lists

219 document data banks

22 form object kenel assembly

3 webservers

31 Documentation Processing Centers

312 lists

313 browsing file programs

314 lists

315 lists

4 application servers

41 service databases

Embodiment

The 1st figure is a system block diagrams, wherein shows elementary organization's framework calcspar of workflow system of the present invention.As shown in FIG., workflow system 1 comprises end device 2, the webserver 3 and application server 4.In the user of end device 2, will utilize mail browser 21, and cooperate by what the webserver 3 was provided and form object kenel assembly 22, go to propose the request of carrying out inquiry file, browser document, sending file and read file.With the inquiry file list 211 of mail browser 21, key in the keyword of file polling and carry out file polling; With the browser document list 213 of mail browser 21, and the keyword of key entry browsing file is to carry out browsing file; Send file list 215 with mail browser 21; With mail browser 21 read file list 217, read to carry out file and key in the keyword that reads file.With the list form these are asked via enterprise network or world-wide web, and send the webserver 3 to.The webserver 3 is sent to its Documentation Processing Center 31 with these requests after receiving these requests, and Documentation Processing Center 31 is according to the kind class feature of request, and different response actions is made in different requests, and opens the beginning and link different application servers 4.Application server 4 cooperates its service database 41 according to its service characteristic, and handles these requests respectively, and makes the action of response, and via the webserver 3 with the result who is responded, send the user of the mail browser 21 of end device 2 to.Documentation Processing Center 31 is after receiving Query Result, will be with the form of list 312, present processing situation with the file inquired about, via enterprise network or world-wide web, and send end device 2 to, the mail browser 21 of end device 2 will be with the form of list 212, and the file polling result of the file inquired about is shown; Documentation Processing Center 31 will be with the form of list 314, via enterprise network or world-wide web behind the Query Result that receives browsing file, and send end device to, the mail browser 21 of end device 2 will be with the form of list 214, and the Query Result of browsing file is shown; The Documentation Processing Center 31 of the webserver 3, with the result of list 215 form with list 315, via enterprise network or world-wide web, and send end device 2 to, end device 2 is after receiving list 315, and mail browser 21 will send the sign-off result of file list 215 with this with the form of list 216, represented, and can be stored in the mail browser 21 of end device 2; Mail browser 21 with the form of list 218, and shows the file that searches.Application server 4, can be mail exchange server (Exchange Server), smtp server (SMTP Server, be SimpleMessage Transfer Protocol Server), or database server (DatabaseServer), for example, MS SQL Server (Microsoft Structured Query LanguageServer) or ORACLE Server.

The workflow system 1 of tool end device 2, the webserver 3 and application server 4, when electronic workflow was handled, the function that has was as follows:

1. have string and sign flow process (Serial Routing) processing capacity.

2. has countersign flow process (Parallel Routing) processing capacity.

3. has conditional flow process (Conditional Routing) processing capacity.

4. flow process (the Any Combination ofSerials+Parallel+Serial Routing) processing capacity that has the combination in any formula.

5. the electronic flow control that has unlimited sign-off pass number is supported.

6. supported that the management end of Virtual Organization (Virtual Group) is subscribed formula (Predefined) flow chart Work flow under the resilient infrastructure, applicant's identity is automatically differentiated by system according to definition, and the loading flow process, and the user need not to remember the list work flow, can promote the management timeliness in a large number.

7. constituent parts Deputy (Agent) processing capacity of Zhi Chiing can be avoided because of personnel go out, ask for leave, and the problem that causes file to overstock, and overstock problem for file, following four kinds of processing modes are arranged:

A. transfer to another people and handle (bypass to next)

B. transfer to the Deputy and handle (bypass to agent)

C. as the urgent document or dispatch applicant, can force formulation to pass the label flow process, for example, announce but the also change or person in charge leaving office or the like in the recent period of administrative authority

D. system manager's end is handled with manual mode, if any urgent demand, also can ask system manager's mandatory modification to pass the label process

8. can set each and pass the audit timeliness of signing the outpost of the tax office (auditing flow), promote whole electronic government documents file travelling usefulness, applicant's end can be complied with its list of applying for, do real-time flow process situation inquiry, and learn that present official document flows to, in addition, the system manager can see through system monitor, and grasps and handle the full condition of electronic government documents document flow of whole tissue.

9. avoid important official document outflow, system can support whether each outpost of the tax office can notify (Cc.), and controls.

10. adopt open architecture, use electronic flowsheet platform (the E-Form Flow Template) open architecture of mail browser fully, with mail exchange server/or database server MS SQL Server environment, fill part and to integrate doing whole data access, and perfect solution (Solutions) is arranged.

11. expanding program code voluntarily, it is no problem fully that integration work flow process and infosystem are used.

Above-described workflow system 1, when electronic workflow was handled, the function that is had will be illustrated in following illustration.

The 2nd figure is a schematic flow diagram, in order to display application workflow system of the present invention, and carries out the process program of workflow method.User in end device 2, to utilize mail browser 21, and cooperate by what the webserver 3 was provided and form object kenel assembly 22, go to propose the request carrying out inquiry file, browser document, send file and read file, these requests will be via enterprise network or world-wide web, and sends the webserver 3 to.As shown in the figure 2, in step 5, user in end device 2, to utilize mail browser 21, and cooperate by what the webserver 3 was provided and form object kenel assembly 22, and go to choose and carry out inquiry file, browser document, send file and read the request of file and the result who meets with a response, if the user chooses and carries out inquiry file, then enter step 51, carrying out the action of inquiry file, and meet with a response; If the user chooses and carries out browser document, then enter step 52, carrying out the action of browser document, and meet with a response; If the user chooses and sends file, then enter step 53, sending the action of file, and meet with a response; If the user chooses and reads file, then enter step 54, sending the action of file, and meet with a response.

The 3rd figure is a schematic flow diagram, in order to explain the detailed process program of carrying out the inquiry file program step in the 2nd figure in more detail.As shown in FIG., at first,, will utilize mail browser 21 in the user of end device 2 in step 511, and cooperate by what the webserver 3 was provided and form object kenel assembly 22, with the inquiry file list 211 of mail browser 21, to key in the keyword of file polling and carry out file polling, the present processing situation of the file of being inquired about to obtain is why, for example, disposition is that file disposes, or in the middle of file handling, and enter step 512.

In step 512, the inquiry form 211 of mail browser 21 behind the keyword that receives these file pollings, via enterprise network or world-wide web, transfers a request to the webserver 3, and enters step 513.

In step 513, the webserver 3, will be at after the file polling request, these requests are sent to its Documentation Processing Center 31, and Documentation Processing Center 31 is according to the kind class feature of file polling request, and to different file polling requests, makes different response actions, and open the different application server 4 of beginning binding, and enter step 514.

In step 514, after opening the different application server 4 of beginning binding, file polling program 311 in the Documentation Processing Center 31, the service database 41 of application server 4 is inquired about, the present processing situation of the file of being inquired about to obtain, and the result after will inquiring about, send Documentation Processing Center 31 to, and enter step 515.

In step 515, Documentation Processing Center 31 will be with the form of list 312 after receiving Query Result, and the present processing situation with the file inquired about via enterprise network or world-wide web, and sends end device 2 to, and enters step 516.

In step 516, the mail browser 21 of end device 2 will be with the form of list 212, and the file polling result of the file inquired about is shown.

And in this file polling process, adopt open architecture, use the electronic flowsheet platform open architecture of mail browser 21 fully, with application server 4, for example, the mail exchange server/or database server MS SQL Server environment, fill part integration to do whole data check.

The 4th figure is a schematic flow diagram, in order to explain the detailed process program of carrying out the browser document program step in the 2nd figure in more detail.As shown in FIG., at first in step 521, user in end device 2, to utilize mail browser 21, for example, MS Outlook, and cooperate by what the webserver 3 was provided and form object kenel assembly 22, with the browser document list 213 of mail browser 21, and the keyword of keying in browsing file to be carrying out browsing file, to and enter step 522.

In step 522, mail browser 21 browse list 213, behind the keyword that receives these browsing files, via enterprise network or world-wide web, transfer a request to the webserver 3, and enter step 523.

In step 523, the webserver 3, will be at after the browsing file request, these requests are sent to its Documentation Processing Center 31, and Documentation Processing Center 31 is according to the kind class feature of browsing file request, and to different browsing file requests, makes different response actions, and open the different application server 4 of beginning binding, and enter step 524.

In step 524, after opening the different application server 4 of beginning binding, the browsing file program 313 in the Documentation Processing Center 31, the service database 41 of application server 4 is carried out browse queries, and the result after will inquiring about, send Documentation Processing Center 31 to, and enter step 525.

In step 525, Documentation Processing Center 31 will via enterprise network or world-wide web, and send end device 2 to, and enter step 526 with the form of list 314 behind the Query Result that receives browsing file.

In step 526, the mail browser 21 of end device 2 will be with the form of list 214, and the Query Result of browsing file is shown.

And in this browsing file process, adopt open architecture, use the electronic flowsheet platform open architecture of mail browser 21 fully, with application server 4, for example, the mail exchange server/or database server MS SQL Server environment, fill a part integration and browse with the whole data of making the file of having wound up the case.

The 5th figure is a schematic flow diagram, in order to explain the detailed process program of sending the file routine step in the 2nd figure in more detail.As shown in FIG., at first in step 531, user in end device 2, to utilize mail browser 21, and cooperate by what the webserver 3 was provided and form object kenel assembly 22, with mail browser 21 send file list 215, this sends file list 215, can be the ISO file and check table, work request, inner training course entry blank is sent study activity application form to some other department, employee's status list or the like of turning out for work, according to different demands, and choose required list 215, after choosing required list 215, fill in detailed documentation, and enter step 532.

In step 532, after data is filled in and is finished, the user will order Work flow and the sign-off timeliness of sending file list 215 certainly, Work flow with list 215, set for according to the situation demand and to have string and sign the flow processing function, countersign flow processing function, has conditional flow processing function, flow processing function with combination in any formula, electronic flow control with unlimited sign-off pass number is supported, and the management end of having supported Virtual Organization under the resilient infrastructure is subscribed formula flow chart Work flow, and (the applicant identity is automatically differentiated by system according to definition, and loading flow process, and the user need not to remember the list work flow, can promote the management timeliness in a large number); And about sign-off timeliness aspect, can set each and pass the audit timeliness of signing the outpost of the tax office (auditing flow), promote whole electronic government documents file travelling usefulness, applicant's end can be complied with its list of applying for, do real-time flow process situation inquiry, and learn that present official document flows to, in addition, the system manager can see through system monitor, and grasps and handle the full condition of electronic government documents document flow of whole tissue, and makes Work flow and sign-off timeliness, have more elasticity and functional, avoid the outflow of important official document, system can support whether each outpost of the tax office can notify (Cc.) and control, and enters step 533.

In step 533, in the Work flow that sends file list 215, choosing the sign-off person in charge/countersign of this part list 215 is responsible for, and the proposition sign-off person in charge/countersign person in charge's Deputy, so that the constituent parts Deputy processing capacity that list 215 tools are supported, can avoid going out because of personnel, ask for leave, and the problem that causes file to overstock, and overstock problem for file, processing mode has: transfer to another people and handle, transferring to the Deputy handles, as the urgent document or dispatch applicant, can force to formulate to pass and sign flow process, for example, also change or be responsible in the recent period and leave office or the like of bulletin but administrative authority, and system manager's end is with the manual mode processing, if any urgent demand, also can ask system manager's mandatory modification to pass the label process), and enter step 534.

In step 534, mail browser 21 send file list 215, via enterprise network or world-wide web, list 215 is sent to the webserver 3, and enters step 535.

In step 535, carry out the sign-off handling procedure, the Documentation Processing Center 31 of the webserver 3, after receiving list 215, will be responsible for fit applications server 4 according to the Work flow in the list 215, the sign-off person in charge/countersign, and carry out corresponding processing, and enter step 536.

In step 536, the Documentation Processing Center 31 of the webserver 3 with the result of list 215 form with list 315, via enterprise network or world-wide web, and sends end device 2 to, and enters step 537.

In step 537, end device 2 is after receiving list 315, and mail browser 21 will with this sign-off result who sends file list 215, be represented, and can be stored in the mail browser 21 of end device 2 with the form of list 216.

And send in the process in this file, adopt open architecture, use the electronic flowsheet platform open architecture of mail browser 21 fully, with application server 4, for example, the mail exchange server/or database server MS SQL Server environment, fill part integration to do whole data sign-off.And when carrying out the sign-off handling procedure, the Documentation Processing Center 31 of the webserver 3, after receiving list 215, will be according to the Work flow in the list 215, the sign-off person in charge/countersign is responsible for, fit applications server 4, and carry out corresponding processing, in the process of carrying out sign-off, have string and sign the flow processing function, has countersign flow processing function, has conditional flow processing function, flow processing function with combination in any formula, electronic flow control with unlimited sign-off pass number is supported, (the applicant identity is automatically differentiated by system according to definition to have supported the management end of Virtual Organization under the resilient infrastructure to subscribe formula flow chart Work flow, and loading flow process, and the user need not to remember the list work flow, can promote the management timeliness in a large number), the constituent parts Deputy processing capacity of supporting (can be avoided going out because of personnel, ask for leave, and the problem that causes file to overstock, and overstock problem for file, processing mode has: transfer to another people and handle, transferring to the Deputy handles, as the urgent document or dispatch applicant, can force to formulate to pass and sign flow process, for example, announce but the also change or person in charge leaving office or the like in the recent period of administrative authority, and system manager's end is handled with manual mode, if any urgent demand, also can ask system manager's mandatory modification to pass the label process), can set each audit timeliness that passes the label outposts of the tax office (auditing flow) and (promote whole electronic government documents file travelling usefulness, applicant's end can be complied with its list of applying for, do real-time flow process situation inquiry, and learn that present official document flows to, in addition, the system manager can see through system monitor, and grasp and handle the full condition of electronic government documents document flow of whole tissue), avoid important official document outflow, system can support whether each outpost of the tax office can notify (Cc.) and control, and expanding program code voluntarily, it is no problem fully that integration work flow process and infosystem are used.About the sign-off handling procedure, will in the 7th figure, be described in detail.

The 6th figure is a schematic flow diagram, in order to explain the detailed process program that reads the file routine step in the 2nd figure in more detail.As shown in FIG., at first in step 541, user in end device 2, to utilize mail browser 21, for example, MS Outlook, and cooperate by what the webserver 3 was provided and form object kenel assembly 22, with mail browser 21 read file list 217, read to carry out file and key in the keyword that reads file, to and enter step 542.

In step 542, mail browser 21 read list 217, after receiving the keyword that these files read, mail browser 21 will be according to the keyword of list 217, and document data bank 219 is searched, the file that is read to find out is if search document data bank 219, and find out the file desiring to read, then enter step 543; And if fail from document data bank 219, look for to the data desiring to read, then enter step 521, to carry out the process of browser document.

In step 543, mail browser 21 with the form of list 218, and shows the file that searches.

Read in the process in this file, adopt open architecture, use the electronic flowsheet platform open architecture of mail browser 21 fully, if the file desiring to read, fail in the document data bank 219 of mail browser 21, to find, then with the execute file navigation process.

The 7th figure is a schematic flow diagram, in order to explain the detailed process program of the sign-off handling procedure step in the 5th figure in more detail.The Documentation Processing Center 31 of the webserver 3, receive list 215 after, will be responsible for fit applications server 4, and carry out corresponding processing according to the Work flow in the list 215, the sign-off person in charge/countersign.As shown in FIG., at first, in step 61, after Documentation Processing Center 31 receives file request list 215, according to the content and the classification of list 215, go to choose and assign file, directly letter in reply is directly deleted, or assign the multiple program of urging again, and assign file routine if choose, then enter step 621; If choose the program of directly replying, then enter step 641; If choose and carry out direct delete program, then enter step 661; If choose and assign the multiple program of urging again, then enter step 681.

In step 621, begin to assign file routine, Documentation Processing Center 31 is pressed the content and the classification of list 215, sends list 215 to be correlated with under the enterprise one-level unit and handles, and enter step 622.

In step 622, after one-level unit received list 215, whether decision list 215 needed to conutersign other one-level unit, if need other one-level unit of countersign, then entered step 623, to carry out the countersign program; If need not to conutersign other one-level unit, then enter step 624.

In step 623, other one-level unit conutersigns list 215, after pending result finishes, enters step 624.

In step 624, the treatment people of one-level unit is handled list 215 after receiving the list 215 that need not to conutersign or conutersigned, and enters step 625.

In step 625, list 215 has been finished dealing with, can give archiving files or directly replies, and then enters step 626; If list 215 still is untreated and finishes, then enter step 629.

In step 626,, then enter step 627 if carry out archiving files; If directly reply, then enter step 628.

In step 627, carry out archiving files, the list 215 after Documentation Processing Center 31 will be handled is sent to application server 4, and the list 215 after application server 4 will be handled is stored in its service database 41, and enters step 699.

In step 628, directly reply, then Documentation Processing Center 31, at the list of having handled 215, the action of replying, and enter step 699.

Step 629 judges that whether list 215 surpasses the file processing time limit, if do not surpass the process limited as yet, then enters step 630; And, then enter step 681 if surpassed the process limited.

In step 630, list 215 then enters step 631 if need be assigned to subunits; If still need treatment people to handle, then enter step 625.

In step 631, subunits is handled list 215, and result is replied the higher level, and gets back to step 625.

In step 641, the program of directly replying, Documentation Processing Center 31 at list 215 action of directly replying, and enters step 699.

In step 661, carry out direct delete program, Documentation Processing Center 31 is directly deleted action at list 215, and enters step 699.

In step 681, assign the multiple program of urging again, Documentation Processing Center 31 was directed in the process limited, did not finish the list 215 of processing as yet, assigned or urged multiple action, and get back to step 621.

In step 699, finish the sign-off handling procedure, the Documentation Processing Center 31 of the webserver 3, after receiving list 215, will be responsible for fit applications server 4 according to the Work flow in the list 215, the sign-off person in charge/countersign, and finish corresponding processing, and enter step 536.

In step 61 to step 699, in the sign-off processing procedure, one-level unit handles with the sign-off of subunits, has string and signs the flow processing function; One-level unit conutersigns other one-level unit, has countersign flow processing function; The processing distribution of list, the distribution again of list and urge again have conditional flow processing function; The countersign of one-level unit and other one-level unit and subunits is handled with sign-off, makes Work flow have the flow processing function of combination in any formula, has the electronic flow control that unlimited sign-off closes number and supported, supported the management end reservation formula flow chart Work flow of Virtual Organization under the resilient infrastructure.

In step 61 to step 699, Documentation Processing Center, one-level unit, and subunits, the constituent parts Deputy processing capacity of treatment people, can avoid going out because of personnel, ask for leave, and the problem that causes file to overstock, and overstock problem for file, processing mode has: transfer to another people and handle, transferring to the Deputy handles, as the urgent document or dispatch applicant, can force to formulate to pass and sign flow process, for example, announce but the also change or person in charge leaving office or the like in the recent period of administrative authority, and system manager's end if any urgent demand, also can ask system manager's mandatory modification to pass the label process with the manual mode processing; And in step 681 to step 699, can set each and pass the audit timeliness of signing the outpost of the tax office (auditing flow), promote whole electronic government documents file travelling usefulness.In whole workflow, avoid the outflow of important official document, system can support whether each outpost of the tax office can notify (Cc.) and control and expanding program code voluntarily, and the integration work flow process is no problem fully with the infosystem application.

Comprehensive above embodiment, the advantage of work system of the present invention and method is as follows:

1. a kind of workflow system and method are provided, are applied in the environment of enterprise network or world-wide web,, set up electronic enterprise workflow solution by powerful master-slave architecture.

2. have string sign the flow processing function, have countersign flow processing function, have conditional flow processing function, have the combination in any formula the flow processing function, have electronic flow control that unlimited sign-off closes number supported, supported under the resilient infrastructure management end of Virtual Organization to subscribe formula flow chart Work flow (applicant's identity is automatically differentiated by system according to definition, and loading flow process, and the user need not to remember the list work flow, can promote the management timeliness in a large number).

3. the constituent parts Deputy processing capacity of Zhi Chiing (can be avoided going out because of personnel, ask for leave, and the problem that causes file to overstock, and overstock problem for file, processing mode has: transfer to another people and handle, transferring to the Deputy handles, as the urgent document or dispatch applicant, can force to formulate to pass and sign flow process, for example, announce but the also change or person in charge leaving office or the like in the recent period of administrative authority, and system manager's end is handled with manual mode, if any urgent demand, also can ask system manager's mandatory modification to pass the label process), can set each audit timeliness that passes the label outposts of the tax office (auditing flow) and (promote whole electronic government documents file travelling usefulness, applicant's end can be complied with its list of applying for, do real-time flow process situation inquiry, and learn that present official document flows to, in addition, the system manager can see through system monitor, and grasps and handle the full condition of electronic government documents document flow of whole tissue).

4. avoid the outflow of important official document, system can support whether each outpost of the tax office can notify (Cc.) and control and expanding program code voluntarily, and the integration work flow process is no problem fully with the infosystem application.Have string and sign the flow processing function.

The above is preferred embodiment of the present invention only, is not in order to limit scope of the present invention; All other do not break away from the equivalence of being finished under the disclosed spirit and changes or modification, all should be included in the claim scope of the present invention.

Claims

1. workflow method is applied to comprise the workflow system of end device, the webserver and application server, in network environment, carries out the electronic enterprise workflow by master-slave architecture, and this workflow method comprises following program:

2. workflow method is applied to comprise the workflow system of end device, the webserver and application server, in network environment, carries out the electronic enterprise workflow by master-slave architecture, and this workflow method comprises following program:

3. workflow method is applied to comprise the workflow system of end device, the webserver and application server, in network environment, by powerful master-slave architecture, and carry out the electronic enterprise workflow, this kind workflow method comprises following program:

4. workflow method is applied to comprise the workflow system of end device, the webserver and application server, in network environment, by powerful master-slave architecture, and carry out the electronic enterprise workflow, this kind workflow method comprises following program:

5. workflow method as claimed in claim 4, wherein, this step (5) also comprises following program:

After (5-1) Documentation Processing Center receives the file request list, according to the content and the classification of list, remove to assign file routine, Documentation Processing Center is pressed the content and the classification of list, sends list to be correlated with under the enterprise one-level unit and handles;

After (5-2) one-level unit received list, whether the decision list needed to conutersign other one-level unit, if need other one-level unit of countersign, then entered step (5-3) to carry out the countersign program; If need not to conutersign other one-level unit, then enter step (5-4);

(5-3) other one-level unit conutersigns list, after pending result finishes, enters step (5-4);

After (5-4) treatment people of one-level unit is received the list that need not to conutersign or conutersigned, handle list;

(5-5) list is finished dealing with, can give archiving files or directly replies, and then enters step (5-6); If list still is untreated and finishes, then enter step (5-9);

(5-6), then enter step (5-7) if carry out archiving files; If directly reply, then enter step (5-8);

(5-7) carry out archiving files, the list after Documentation Processing Center will be handled is sent to application server, and the list after application server will be handled is stored in its service database, and enters step (5-13);

(5-8) directly reply, Documentation Processing Center then, at the list of having handled, the action of replying, and enter step (5-13);

(5-9) judge whether list surpasses the file processing time limit,, then enter step (5-10) if do not surpass the process limited as yet; And, then enter step (12) if surpassed the process limited;

(5-10) list then enters step (11) if need be assigned to subunits; If still need treatment people to handle, then get back to step (5-5);

(5-11) subunits is handled list, and result is replied the higher level, and gets back to step (5-5);

(5-12) assign the multiple program of urging again, Documentation Processing Center was directed in the process limited, did not finish the list of processing as yet, assigned or urged multiple action, and get back to step (5-1); And

(5-13) finish the sign-off handling procedure, the Documentation Processing Center of the webserver, receive list after, will be responsible for fit applications server, and finish corresponding processing according to the Work flow in the list, the sign-off person in charge/countersign.

6. workflow method as claimed in claim 4, wherein, this step (5) also comprises following program:

After (5-1) Documentation Processing Center receives the file request list, according to the content and the classification of list, go to choose and assign file, directly letter in reply is directly deleted, or assigns the multiple program of urging again, assigns file routine if choose, and then enters step (5-2); If choose the program of directly replying, then enter step (5-13); If choose and carry out direct delete program, then enter step (5-14); If choose and assign the multiple program of urging again, then enter step (5-15);

(5-2) begin to assign file routine, Documentation Processing Center is pressed the content and the classification of list, sends list to be correlated with under the enterprise one-level unit and handles;

After (5-3) one-level unit received list, whether the decision list needed to conutersign other one-level unit, if need other one-level unit of countersign, then entered step (5-4) to carry out the countersign program; If need not to conutersign other one-level unit, then enter step (5-5);

(5-4) other one-level unit conutersigns list, after pending result finishes, enters step (5-5);

After (5-5) treatment people of one-level unit is received the list that need not to conutersign or conutersigned, handle list;

(5-6) list is finished dealing with, can give archiving files or directly replies, and then enters step (5-7); If list still is untreated and finishes, then enter step (5-10);

(5-7), then enter step (5-8) if carry out archiving files; If directly reply, then enter step (5-9);

(5-8) carry out archiving files, the list after Documentation Processing Center will be handled is sent to application server, and the list after application server will be handled is stored in its service database, and enters step (5-16);

(5-9) directly reply, Documentation Processing Center then, at the list of having handled, the action of replying, and enter step (5-16);

(5-10) judge whether list surpasses the file processing time limit,, then enter step (5-11) if do not surpass the process limited as yet; And, then enter step (5-15) if surpassed the process limited;

(5-11) list then enters step (5-12) if need be assigned to subunits; If still need treatment people to handle, then get back to step (5-6);

(5-12) subunits is handled list, and result is replied the higher level, and gets back to step (5-6);

(5-13) program of directly replying, Documentation Processing Center at the list action of directly replying, and enters step (5-16);

(5-14) carry out direct delete program, Documentation Processing Center is directly deleted action at list, and enters step (5-16);

(5-15) assign the multiple program of urging again, Documentation Processing Center was directed in the process limited, did not finish the list of processing as yet, assigned or urged multiple action, and get back to step (5-2); And

(5-16) finish the sign-off handling procedure, the Documentation Processing Center of the webserver, receive list after, will be responsible for fit applications server, and finish corresponding processing according to the Work flow in the list, the sign-off person in charge/countersign.

7. workflow method is applied to comprise the workflow system of end device, the webserver and application server, in network environment, pass through master-slave architecture, and carry out the electronic enterprise workflow, this kind workflow method comprises following program:

8. workflow method as claimed in claim 7, wherein, this step (20) also comprises following program:

After (20-1) Documentation Processing Center receives the file request list, according to the content and the classification of list, remove to assign file routine, Documentation Processing Center is pressed the content and the classification of list, sends list to be correlated with under the enterprise one-level unit and handles;

After (20-2) one-level unit received list, whether the decision list needed to conutersign other one-level unit, if need other one-level unit of countersign, then entered step (20-3) to carry out the countersign program; If need not to conutersign other one-level unit, then enter step (20-4);

(20-3) other one-level unit conutersigns list, after pending result finishes, enters step (20-4);

After (20-4) treatment people of one-level unit is received the list that need not to conutersign or conutersigned, handle list;

(20-5) list is finished dealing with, can give archiving files or directly replies, and then enters step (20-6); If list still is untreated and finishes, then enter step (20-9);

(20-6), then enter step (20-7) if carry out archiving files; If directly reply, then enter step (20-8);

(20-7) carry out archiving files, the list after Documentation Processing Center will be handled is sent to application server, and the list after application server will be handled is stored in its service database, and enters step (20-13);

(20-8) directly reply, Documentation Processing Center then, at the list of having handled, the action of replying, and enter step (20-13);

(20-9) judge whether list surpasses the file processing time limit,, then enter step (20-10) if do not surpass the process limited as yet; And, then enter step (20-12) if surpassed the process limited;

(20-10) list then enters step (20-11) if need be assigned to subunits; If still need treatment people to handle, then get back to step (20-5);

(20-11) subunits is handled list, and result is replied the higher level, and gets back to step (20-5);

(20-12) assign the multiple program of urging again, Documentation Processing Center was directed in the process limited, did not finish the list of processing as yet, assigned or urged multiple action, and get back to step (20-1); And

(20-13) finish the sign-off handling procedure, the Documentation Processing Center of the webserver, receive list after, will be responsible for fit applications server, and finish corresponding processing according to the Work flow in the list, the sign-off person in charge/countersign.

9. workflow method as claimed in claim 7, wherein, this step (20) also comprises following program:

After (20-1) Documentation Processing Center receives the file request list, according to the content and the classification of list, go to choose and assign file, directly letter in reply is directly deleted, or assigns the multiple program of urging again, assigns file routine if choose, and then enters step (20-2); If choose the program of directly replying, then enter step (20-13); If choose and carry out direct delete program, then enter step (20-14); If choose and assign the multiple program of urging again, then enter step (20-15);

(20-2) begin to assign file routine, Documentation Processing Center is pressed the content and the classification of list, sends list to be correlated with under the enterprise one-level unit and handles;

After (20-3) one-level unit received list, whether the decision list needed to conutersign other one-level unit, if need other one-level unit of countersign, then entered step (20-4) to carry out the countersign program; If need not to conutersign other one-level unit, then enter step (20-5);

(20-4) other one-level unit conutersigns list, after pending result finishes, enters step (20-5);

After (20-5) treatment people of one-level unit is received the list that need not to conutersign or conutersigned, handle list;

(20-6) list is finished dealing with, can give archiving files or directly replies, and then enters step (20-7); If list still is untreated and finishes, then enter step (20-10);

(20-7), then enter step (20-8) if carry out archiving files; If directly reply, then enter step (20-9);

(20-8) carry out archiving files, the list after Documentation Processing Center will be handled is sent to application server, and the list after application server will be handled is stored in its service database, and enters step (20-16);

(20-9) directly reply, Documentation Processing Center then, at the list of having handled, the action of replying, and enter step (20-16);

(20-10) judge whether list surpasses the file processing time limit,, then enter step (20-11) if do not surpass the process limited as yet; And, then enter step (20-15) if surpassed the process limited;

(20-11) list then enters step (20-12) if need be assigned to subunits; If still need treatment people to handle, then get back to step (20-6);

(20-12) subunits is handled list, and result is replied the higher level, and gets back to step (20-6);

(20-13) program of directly replying, Documentation Processing Center at the list action of directly replying, and enters step (20-16);

(20-14) carry out direct delete program, Documentation Processing Center is directly deleted action at list, and enters step (20-16);

(20-15) assign the multiple program of urging again, Documentation Processing Center was directed in the process limited, did not finish the list of processing as yet, assigned or urged multiple action, and get back to step (20-2); And

(20-16) finish the sign-off handling procedure, the Documentation Processing Center of the webserver, receive list after, will be responsible for fit applications server, and finish corresponding processing according to the Work flow in the list, the sign-off person in charge/countersign.

10. a workflow system is applied in the network environment, by master-slave architecture, sets up the electronic enterprise workflow, it is characterized in that described workflow system comprises:

11. workflow system as claimed in claim 10 is characterized in that: this application server is MS Exchange Server.

12. workflow system as claimed in claim 10 is characterized in that: this application server is MS SMTP Server.

13. workflow system as claimed in claim 10 is characterized in that: this application server is MS SQL Server.

14. workflow system as claimed in claim 10 is characterized in that: this application server is ORACLE Server.

15. workflow system as claimed in claim 10 is characterized in that: this network environment is the world-wide web environment.

16. workflow system as claimed in claim 10 is characterized in that: this network environment is the enterprise network environment.