CN1387364A - Short speech message transmission system - Google Patents
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- CN1387364A CN1387364A CN 02114636 CN02114636A CN1387364A CN 1387364 A CN1387364 A CN 1387364A CN 02114636 CN02114636 CN 02114636 CN 02114636 A CN02114636 A CN 02114636A CN 1387364 A CN1387364 A CN 1387364A
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Abstract
The present invention discloses a system for transmitting the voice short message. The system includes the public/mobile switched telephone network, existing telephone terminal, the access equipment, the service processor, the voice short message center, HUB, the database, the monitoring module, the voice and charging server, as well as the gateway etc. The system supports No.1 and No.7 and SMPP protocol, and connects to networks and Internet through the HUB. The invented system provides the function that converts the character information from various information source into the voice information through TTS function. Thus, the user can receives the voice information in real time by use of the existing telephone terminals. The calling party can send same voice short message to multiple selected called parties. Multiple specific functions are provided to enhance emotive element of the voice short information.
Description
One, affiliated field
The invention belongs to a kind of transmission means of field of telecommunications, further relate to the transmission system of relevant a kind of voice messaging, particularly a kind of by fixed-line telephone network and the mobile telephone network transmission short speech message transmission system that is connected with Internet.
Two, background technology
Current society steps into the information age, how to obtain the information of being concerned about rapidly and accurately, and people's routine work and life had more and more significant effects.The transmission of short speech message at present has three kinds of modes: one, though recently the fixed net short message of releasing can be between local network telephone terminal user and mobile phone user the intercommunication short message, but it need be changed existing network when realizing with mobile phone user's intercommunication short message, increase new connection, use novel telephone terminal, therefore be that telecommunications operator or terminal use need infusion of financial resources to buy new equipment, be unfavorable for the popularization of this method of service.Its two, voicemail service has been offered in the mobile telephone network or the fixed-line telephone network inside of many areas and country, can be used to receive and deposit the message that other people give the voice mail user, the user also can make a phone call to enter the voice mail of oneself and listen to message.But the message mode of present this voice mail is more single, can only play sender's general voice messaging, and the message mode can only be man-to-man.They are three years old, provide voicemail service on some website at present, the send mode of voice messaging also is man-to-man, and the approach of listening to has two kinds, first kind is to click when directly receiving system prompt to download to listen to, and second kind is exactly to call the voice mail that enters oneself to listen to.Also can only store single language message in this voice mail, and these two kinds listened to approach weak point also all arranged, first kind of computer that requires the callee also will connect voice playing equipment except connecting equipment for surfing the net, be unfavorable for that the indefinite personage in job site uses; Second kind can not make the callee receive the voice short message in real time, and the callee must active inquiry, in case the callee forget, just might miss important information.
Three, summary of the invention
Based on defective that exists in the above-mentioned prior art or deficiency, main purpose of the present invention is, provide a kind of, make between the fixed line terminal use, can send and receive the voice short message in real time between mobile telephone network terminal use, fixed line terminal use and the mobile telephone network terminal use by fixed-line telephone network and the mobile telephone network transmission short speech message transmission system that is connected with Internet.
To achieve these goals, a kind of short speech message transmission system proposed by the invention, comprise: formations such as public telephone/mobile phone switching network, existing telephone terminal, access device, service processor, voice short message service center, HUB, database, monitoring module, voice, note expense server, service handling processor, monitoring module, professional generation module, gateway, realize the connection of network by HUB, and be connected with Internet; This system supports No.1 and No.7 and SMPP agreement, can be connected with various information sources with public network.
The existing telephone terminal is dialled in access code by the phone of public switched telephone network and is linked into PSTN (Public Switched Telephone Network)/PLMN (Public Land MobileNetwork) by E1, be linked into access device by E1 again, initiate a calling and deliver to voice short message service center Business Processing.Service handling mainly is a Red List (Red List: the user that can not receive the voice short message, do not send SMS message for the Red List custom system, do not send prompt tone to the calling subscriber yet) and blacklist (blacklist: the user that can not send the voice short message, require system to give prompt tone " you have no right to use voice message function " for the black list user) management, the inquiry of caller and called voice short message, and other information inquiry, the professional generation mainly finished the design of flow process and the loading of flow process.Voice short message service center Business Processing at first sends to database with request, can inquiring user use this business, and with the result notification service processor, service processor voice suggestion user operation, the user is according to requiring message, or send joke, song, the congratulation speech that short speech message transmission system of the present invention provided, or to leave a message and add special efficacy.User's message finishes, and native system will point out the user to import the transmission number.User's input finishes, service processor sends to database with request once more, if called non-Red List user, transaction processing system is about to voice and inserts ticket be stored in voice, note expense server, service processor writes database with relevant information simultaneously, and this information to be sent is hung into the transmission chained list; If called is the Red List user, system then ignores.The monitoring real time scan sends chained list, if chained list is not empty, then sends; Otherwise scan-data is searched the current voice short message that will send again, and monitoring finds that the information that needs present transmission, i.e. informing business processor are arranged.Service processor inserts PSTN/PLMN by access device, then to user's ring.Behind user's off-hook, transaction processing system voice suggestion user has message, and plays the system information of message and user's program request.Generate ticket after the on-hook and ticket is write voice, note expense server.
The Internet user can deliver to database by gateway by the Internet the voice short message that will send, and simultaneously this information to be sent is hung into the transmission chained list.The monitoring real time scan sends chained list, if chained list is not empty, then sends; Otherwise scan-data is searched the current voice short message that will send again, and monitoring finds that the information that needs present transmission, i.e. informing business processor are arranged.Insert PSTN/PLMN by service processor by access device, then to user's ring, behind user's off-hook, transaction processing system voice suggestion user has message, and plays the system information of message and user's program request.Generate ticket after the on-hook and ticket is write voice, note expense server.
Another characteristics of the present invention are, described voice short message service center 4 adopts following three kinds of modes to the mode that user side sends message:
1) certain specific user is sent message
According to user's setting, when the information that need ask for as the user has particular content, can send message to specific user;
2) certain crowd of users are sent message, the user is provided with voluntarily by phone
Certain crowd of users are sent message, can send standard by the voice short message service center customized messages of making a telephone call to by the user, the informed source that sends message to certain crowd of users has two kinds of forms:
User's class of leaving a message: voice short message service center is provided with call service station function, and the user can send message by voice short message service center to designated user (or customer group) by entering voice short message service center, and this category information has notice, message, greeting etc.;
The commercial advertisement class: the user is classified according to certain standard, and the business user can be as required carries out advertisement delivery etc. to the user of a certain criteria for classification;
3) Systems Operator sends message to all users
The message that some are public sends to all users in the specific time as weather forecast, advertisement, ticketing information etc.
Short speech message transmission system of the present invention, can provide a kind of can be with from various information source (as: Internet, textual short message in the mobile communication etc.) Word message is converted into the function of voice messaging by the TTS function, makes the user can use just receiving speech information in real time of existing telephone terminal.The calling party can select a plurality of callees to send same voice short message simultaneously, has realized that voice group busy.When sending the voice short message, provide multiple special effective function to select, strengthened the emotion of short speech message greatly.
Four, description of drawings
Fig. 1 is a functional-block diagram of the present invention;
Fig. 2 is the process flow diagram of new and old user's message;
Fig. 3 is the process flow diagram of user's automatic intercept message;
Fig. 4 is the process flow diagram of user's active inquiry message;
Fig. 5 receives the process flow diagram of short message for system;
Fig. 6 is system sends a flow chart from the voice short message to the user;
Fig. 7 is the flow chart of user's active inquiry voice short message;
Fig. 8～Figure 12 is a service application embodiment schematic diagram of the present invention.
Five, embodiment
In order further to understand the present invention, technology contents of the present invention is described in detail below in conjunction with drawings and Examples.
At first see also Fig. 1, Fig. 1 is a functional-block diagram of the present invention.A kind of short speech message transmission system proposed by the invention comprises following components:
Landline telephone 1 is the device that is used for sending and receiving short speech message.
Mobile phone 2 is the devices that are used for sending and receiving short speech message.
PSTN/PLMN3 is meant public telephone network and mobile telephone network.The terminal that does not need existing network of opening of this business is carried out any transformation.
Voice short message service center 4 handles the various short messages from PSTN/PLMN3 and Internet5, and changes into short speech message and send to landline telephone or mobile phone user.
Access device 6 is native systems and the main approach that is connected of public network, and as required, this part can be removed, by service processor 7 direct networkings.
The service processor 7 main business functions of realizing obtain the result by visit data library facilities 8 and control professional processing.
Database facility 8 is finished the storage of data, and the storage of professional control data.
Service handling processor 9 has call volume statistics, cryptoguard, logging feature in red-black list function, time period.
Professional generation module 10 is mainly finished the design of flow process and the loading of flow process, adopts intelligentized service scenario to realize business.The user only needs more than 20 script to come organization business, avoids loaded down with trivial details work.
Voice, note are taken the server 11 main storage of note expense file and the memory functions of voice document of realizing.
Monitoring module 12 is finished the supervision of the transmit queue and the situation of transmission.
Statistical module 13 is finished the statistical function of system.
The running status of maintenance processor 14 surveillances.Can be according to calling number or called number inquiry short message, regular as requested delete message, cipher protection function, logging feature.
Gateway 15 is mainly finished and being connected of Internet5, and realizes the online function that sends the voice short message.
HUB16 mainly realizes the linkage function of network.
The existing telephone terminal is linked into PSTN/PLMN3 by the landline telephone 1 or the mobile phone 2 of public switched telephone network by dialling in access code, is linked into voice short message service center 4 by E1.In voice short message service center 4 inside, at first signal is linked into access device 6, initiate a calling and deliver to service processor 7.Service processor 7 sends to database facility 8 with request earlier, inquires about by service handling module 9, judges whether the calling subscriber is the black list user, if the black list user, system sends the prompting of having no right to use the voice short message to the calling subscriber; If not the black list user judges whether the called subscriber is the Red List user, if the Red List user, call request is paid no attention to by system, does not also send prompt tone to the calling subscriber; If the non-Red List user of called subscriber is then with Query Result informing business processor 7.Service processor 7 is by voice suggestion user operation, and the user is according to requiring message, or the transmitting system joke, song, the congratulation speech that provide, or to leave a message and add special efficacy.Afterwards, system can point out the user to import the transmission number, and the user can come organization business according to the intelligent service scenario that professional generation module 10 provides, and once more request is sent to database facility 8 by service processor 7.If called non-Red List, service processor 7 is about to voice and inserts ticket be stored in voice, note expense server 11, service processor 7 writes relevant information database facility 8 simultaneously, and service processor 7 hangs this information to be sent into the transmission chained list, and monitoring module 12 scannings send chained list, if chained list is not empty, then send, otherwise scan-data is again searched the current voice short message that will send, monitoring module 12 is found to have needs the information of transmission now, and promptly the informing business processor 7.Insert PSTN/PLMN3 then to user's ring by service processor 7 by access device 6, behind user's off-hook, service processor 7 voice suggestion users have message, and play the system information of message and user's program request.Generate ticket after the on-hook and ticket is write voice, note expense server 11.Service handling processor 9 mainly manages by 13 pairs of Red Lists of statistical module and blacklist; running status by maintenance processor 14 surveillances; and caller and called voice short message inquired about; and to the out of Memory inquiry, regular as requested delete message, execution cipher protection function, logging feature.
The Internet user can be by Internet5 the voice short message that will send, deliver to by gateway 15 in the database facility 8 of voice short message service center 4, simultaneously this information to be sent is hung into the transmission chained list, monitoring module 12 scannings send chained list, if chained list is not empty, then send, otherwise scan-data again, search the current voice short message that will send, monitoring module 12 is found to have needs the information of transmission now, and promptly the informing business processor 7.Insert PSTN/PLMN3 then to user's ring by service processor 7 by access device 6, behind user's off-hook, service processor 7 voice suggestion users have message, and play the system information of message and user's program request.Generate ticket after the on-hook and ticket is write voice, note expense server 11.All link in native system, for equipment with HUB16.One, the call flow of voice short message service center general introduction
(1) voice short message service center is as the method for calling of caller
There are following three kinds of modes in voice short message service center to the mode that user side sends message:
1, certain specific user is sent message
According to user's setting, when the information that need ask for as the user has particular content, can send message to specific user.
2, certain crowd of users are sent message, the user is provided with voluntarily by phone
Certain crowd of users are sent message, can send standard by the voice short message service center customized messages of making a telephone call to by the user, the informed source that sends message to certain crowd of users has two kinds of forms:
User's class of leaving a message: voice short message service center is provided with call service station function, and the user can send message by voice short message service center to designated user (or customer group) by entering voice short message service center, and this category information has notice, message, greeting etc.
The commercial advertisement class: the user is classified (as the region) according to certain standard, and the business user can be as required carries out advertisement delivery etc. to the user of a certain criteria for classification.Send the advertisement of preferential commodity near domestic consumer as the department store.
3, the Systems Operator sends message to all users
The message that some are public sends to all users in the specific time as weather forecast, advertisement, ticketing information etc.(2) call flow of voice short message service center when called
The function of short message service center is that the user calls, and inserts the voice short-message system, and the user can set user's number (can be provided with a plurality of) of transmission, and system initiatively sends the voice short message to the user.(3) setting of parameter
The user records the time of short message;
The user sends called subscriber's number of a message;
The message number that the user sends;
Send successful message, retention time in database;
Send unsuccessful message, retention time in database;
Can set reproduction time and black period;
But the calling number that initialization system is sent (sending different callers) according to dissimilar called systems.(4) voice short message service center has the function of traffic measurement
Voice short message service center carries out various types of traffic measurements according to the type of calling out.
1. month initiatively incoming call total degree, month active inquiry total degree, the moon is listened to voice short message total degree, average call duration etc.;
2. month initiatively incoming call number of times, inquiry times, listen to voice short message number of times, total duration of call, average call duration;
3. day initiatively incoming call number of times, inquiry times, listen to voice short message number of times, average call duration;
4. day initiatively incoming call number of times, inquiry times, listen to voice short message number of times, inquiry times, total duration of call, average call duration;
5. can add up respectively according to failure cause, calling number, type of service etc.
System provides the statistical report form Core Generator, newly-increased neatly statistical items and the original statistical items of modification.(5) high reliability and fail safe
Provide the data backup function to data necessary.
1. have the Call Congestion controlled function, the controlling mechanism of classification is provided, guarantee under burst Bulk Call situation, can serve smoothly;
2. have the classification alarm function, hardware fault is had the veneer of navigating to and component-level, alarm can navigate to module or process level to software fault, has the alarm shield function;
3. core processing module has warm standby function, and switching time was less than 3 minutes, and system is under the stable operation situation, and annual down time was less than 5 minutes;
4. system operation is safeguarded and is had operator's rights management function, and C2 level security mechanism is provided;
5. link to each other with INTERNET, safe isolation mech isolation tests such as fire compartment wall are provided, effectively prevent hacker attacks and poisoning intrusion, under the situation of needs, support the CNCA safety certification.(6) autgmentability of system
1. system adopts modularized design, according to the needs of business, can smoothly increase module flexibly;
2. the introducing of new business does not influence the operation of original business;
3. system leaves the interface of charging, can introduce easily and remember inferior, Fare determined by travel time mode, can set rate kind, preferential mode, preferential period etc. easily;
4. system adopts SCE to commence business easily.(7) interconnect with various message sources
System supports No.1 and No.7 and SMPP agreement, can be connected with various information sources with public network.
1. voice short message service center can link to each other with public network (PSTN) by No. 7 signalling, and voice short message service center sends voice messaging by the E1 relaying to the user after the user side dial-up success.
2. voice short message service center links to each other with the Internet by ICP/IP protocol, sets up relevant WEB website on the internet, makes the user send the voice short message by the Internet.In addition, the user can when the user has E-MAIL to arrive, can transmit E-MAIL to the user by voice short message service center and remind the E-MAIL address setting of oneself in parameter.
3. voice short message service center can be connected with other short message source, links to each other the message that inquiry is relevant by TCP/IP as the short message service center of mobile phone, advertisement source, news production center etc.(8) system maintenance function
The system maintenance interface is provided, and operating position that can the real-time display system resource allows the attendant can grasp the ruuning situation of system in real time.Two, the call flow diagram of voice short message service center
Fig. 2 is the process of new and old user's message:
User A dials in access code X by 201 steps, and 201 steps of system's execution cause the voice salutatory, carries out for 203 steps simultaneously and judges that (new user did not stay the user who says to new and old user; Old user had stayed the user who says).
If system judges that user A is new user, then to carry out for 204 steps and remind user A message, the message of user A was no more than for 30 seconds.After message finished, system carried out 205 step voice reminder user A inputs and sends short message number Y.System's execution 206 step voice suggestion user A confirm that the number of input is correct or re-enter.If the mistake that Enters Number then returned for 205 steps, correctly then carried out for 207 steps and select to increase number, audiovisual or add special efficacy, abandon, confirm sending if confirm to Enter Number.Receive the message Subscriber Number if user A will increase, then carried out for 208 steps and judge whether the number number of input exceeds the default scope.If do not exceed the default scope, then return and carried out for 205 steps; If exceed the then setting range of system's execution 209 step voice suggestion custom systems of default scope, carried out for 207 steps then.When carrying out for 207 steps, the user selects audition or adds special efficacy, then carries out for 210 steps, and system voice prompting user selects audition or adds special efficacy.If select audition, then carried out for 211 steps and play the message that user A has recorded.Audition end back is carried out 212 steps system voices prompting user's A affirmation or is rerecorded.User A then entered for 207 steps if select to confirm message; Then enter 213 system voices prompting user A if select to rerecord and rerecord, user A according to system suggestion carried out for 214 steps and begins message.When system carried out for 210 steps, user A if select to increase special efficacy then system carried out for 215 steps, prompting user A increases special efficacy to voice SMS, turns back to for 207 steps afterwards.System is when carrying out for 207 steps, if the user selects to abandon, system then carries out this message of 216 EOSs; Select to confirm to send as if user A, system sends voice SMS, and voice suggestion user A sends successfully after transmission finishes, and the user can on-hook.When 203 steps of system's execution judged that user A is old user, execution 219 step voice suggestion user A left a message or listen message.If user A selects message, then system began to carry out 204 steps; If the user selects to listen message, system carries out 220 step voice suggestions has C user can to select to listen to for user A message by numerical key.User A operates the message of listening to B according to system prompt, and system carried out for 221 steps, the message number that prompting user A has listened to and do not listened to, the user can return for 220 steps according to system prompt, or continue to listen to message and carried out for 222 steps, if system's judgement has been listened to message species number m less than C, then carries out for 221 steps; If equal C, then carry out 223 step system prompt user on-hooks, or listen to other messages, carried out for 204 steps.
Fig. 3 is the process flow diagram of user's automatic intercept message:
System judged whether the user is ring first in 301 steps, if then directly ring judges whether that time is up if not then carried out for 302 steps.If the time is not carried out any operation to then carrying out the delay of 303 steps, if the time is to then ring.System carried out for 304 steps and judges whether off-hook of user B, if the user does not have off-hook during ring, system enters the delay of 303 steps after ring finishes; If user B off-hook during ring then has message to carry out for 305 steps at phone middle-end display reminding user B, and carry out 306 step voice suggestion user record messages, carried out for 307 steps and play message.Broadcast finish after, carried out for 308 steps, that voice suggestion user B can select is hard of hearing, transmit and finish, hard of hearing if user B selects, and then carries out for 307 steps; If user B selects to finish, then finish this operation; If user B selects to transmit, then system carried out for 309 steps, and number is transmitted in voice suggestion user B input.User B input finishes, and system carries out 311 step voice suggestion user B and selects to increase number, confirms input or abort operation.User B is if select to increase number, and system carried out for 312 steps to be judged the user B number that Entered Number, if during the maximum magnitude that number allows less than system, carries out for 309 steps; If during the maximum magnitude that number allows more than or equal to system, carry out the setting range of 313 steps system voices prompting user B system, carried out for 311 steps then.When carrying out for 311 steps, user B then finishes this operation if select to abandon; If user B selects to confirm that system carries out 314 step voice suggestion user B voice SMSs and successfully sends, and finishes this operation afterwards.
Fig. 4 is the process of user's active inquiry message:
User B carries out 401 step off-hooks, dials access code and box-number and carries out for 402 steps.System carried out for 403 steps and judges whether box-number exists, and did not carry out 404 step voice suggestions " box-number mistake " if do not exist, and finished; If exist system to carry out for 405 steps, judge this box-number whether with the message numbers match.System carried out for 406 steps if do not match then, and voice suggestion user B re-enters number or selects on-hook.If user B selects on-hook, then finish this inquiry; If user B re-enters number, system carried out for 405 steps and judges once more.If do not match, then carried out for 406 steps; If coupling was then carried out for 407 steps and is play message.Message finishes, and system carries out 408 step voice suggestion user B and selects to listen to again or on-hook.If user B selects to listen to again then again the broadcast message and selects once more to listen to again or on-hook in system allows number of times restriction hard of hearing, surpass the maximum constraints number of times as if number of times, then point out number of times to surpass restriction, and finish.
Fig. 5 receives the process flow diagram of short message for system:
After user A used landline telephone or 501 steps of mobile phone execution to dial in access code X, 502 steps of system's execution make a speech and carry out 503 steps judgement user A was new and old user.
If user A is new user, then carried out for 504 steps and remind user A message, user A according to system suggestion carried out for 505 steps and leaves a message, and the message time is no more than 30 seconds; If user A is the old user, then carried out for 506 steps and remind user A message or listen message.According to system suggestion if select message, then system carried out for 504 steps to user A; If user A selects to listen message, then enter user's active inquiry voice segments message flow D (seeing also Fig. 7).Carry out after the 505 step user A messages, system carries out 507 step voice suggestion user A input message Subscriber Numbers.Behind the end of input, system carries out 508 step voice reminder users and confirms the number of importing or re-enter number.If user A selects to re-enter, then carried out for 507 steps; If user A confirms to Enter Number correct, system carries out 509 steps prompting user A to be increased number, audition or adds special efficacy, abandons, confirms sending.If user A selects to increase number, then system carries out 510 and goes on foot to judge whether the number that Enters Number exceeds the maximum that system allows, if less than maximum, then carries out for 507 steps; If more than or equal to the maximum that system allows, then carried out for 511 steps, system voice prompting custom system allows the maximum of input message Subscriber Number, carries out for 509 steps then.
If user A selects audition or adds special efficacy, system carries out 512 steps prompting user and selects audition or add special efficacy.If the user selects audition, system plays user A message was carried out for 513 steps and is carried out audition.The audition back system that finishes carries out the prompting of 514 steps and confirms or rerecord.If user A is after selecting to confirm, system carried out for 509 steps; The user is if select to rerecord, and system carried out for 515 steps and reminds the user that heavy A newly records message.User A begins message according to system prompt, and system carried out for 516 steps.Finish when user A leaves a message, system carried out for 509 steps.When system carried out for 512 steps, if the user selects to add special efficacy, system carried out 517 step voice suggestion user A and adds special efficacy, and returns and carried out for 509 steps.
System if user A selects to abandon, then finishes this operating process when carrying out for 509 steps; If user A selects to confirm to send, system sends the voice SMS that user A records, and carries out 518 steps prompting user and successfully sends, and voice SMS is hung into transmit queue, carries out for 519 steps, finishes this operating process then.
Fig. 6 is system sends a flow chart from the voice short message to the user:
After system receives the short message of user's transmission, carried out for 601 steps and judges whether transmit queue is empty immediately, if empty, then 602 step of system's execution reading database records were carried out for 603 steps then and are judged whether then time of delay.If not then, then returned for 601 steps and continue to judge whether transmit queue is empty immediately; If then, then carry out 604 ones and carry out Business Processing, and to user's ring.The user hears off-hook after the ring, carries out for 606 steps and listens to voice SMS.Listen to voice SMS the user and finish, system carries out 607 steps change data-base recording, returns for 601 steps afterwards and continues to judge whether transmit queue is empty immediately.When 601 steps of execution judged that transmit queue is for sky immediately, execution 608 goes on foot took off an element, carries out for 604 steps then.
Fig. 7 is the flow chart of user's active inquiry voice short message:
The user dials access code and box-number, and system carried out for 701 steps and judges whether box-number exists, if do not exist system to carry out 702 step promptings " box-number mistake ", and finishes.If box-number exists, system carry out 703 steps judge this box-number whether with the numbers match of leaving a message.If coupling was carried out for 704 steps and broadcasted message, message is broadcasted the system that finishes and is carried out the hard of hearing or on-hook of 705 step voice suggestion users.The user is if select hard of hearingly, and then system returned for 704 steps and plays message and change database sign again, and selected once more to listen to again or finish in system allows number of times restriction hard of hearing, if number of times surpasses the maximum constraints number of times, then points out number of times to surpass restriction and finishes; If the user selects on-hook, system carries out 706 step Business Processing notification database change signs and finishes.
System carries out the judgement of 703 steps if this box-number does not match in the message number, and system carries out 707 step voice suggestion users and re-enters leave a message number or on-hook.The user re-enters number and finishes, and whether 708 steps of system's execution relatively Enter Number and mated by the message number, if do not match, then returns 707 steps of execution; If coupling, system were carried out for 704 steps and are play message.
OA operation analysis
The voice short message service center of a local level is calculated by minimum configuration 240 tunnel, and 480000 business can take place every day.If the user dials voice short message service center and charges (0.2 yuan/3 minutes) according to common local telephone network, then only leave a message this telecommunications income of calling subscriber is 9.6 ten thousand yuan; If the calling subscriber is sent the charge of voice short message,, establish each user and send the voice short message on average for two people by (0.1 yuan/bar) charge, calculate by 960,000 short messages every day, the short message charge is 9.6 ten thousand yuan, and like this, this of every month income just is 5,760,000 yuan.The business that additional in addition each called subscriber dials local telephone network inquiry message and message is transmitted, the income of telecommunication department is very considerable.
Compare with fixed net short message, the voice short message more has incomparable advantage.
With M user is example;
Network equipment investment is all calculated by N unit;
Fixed net short message terminal unit cost X unit.
Fixed net short message gross investment: G=N+M*X;
Voice short-message system gross investment: Y=N.
Differential investment: M*X.
By last example as seen, the differential investment of fixed net short message and voice short-message system mainly is the difference of user terminal.Suppose that number of users is 100,000, every terminal price is 300 yuan, and then differential investment is 30,000,000 yuan.
Below be the embodiment of the concrete application that provides of inventor, but the present invention is not limited to these embodiment.
The service application example
Referring to Fig. 8～Figure 12, according to technical scheme of the present invention, the voice short-message system of this example links to each other with PSTN by tandem exchange.Calling subscriber's off-hook is dialled special number, behind the voice short message that needs to send with microphone input, imports called number again, can import by keyboard, also can utilize the speech recognition equipment phonetic entry.
There is the voice short message of receiving in the user data module in the voice short-message system, calls out the called subscriber.The called subscriber hears ring, and off-hook receives the voice short message.
(1) voice are to the voice short message service
A user's (calling subscriber) the voice short message out-dial capability by system is sent to n user (called subscriber) sometime, the transmitting time that the calling subscriber requires and called subscriber's number n can require to determine according to office side.In the ring of definite time called subscriber phone, it is that short message sends successfully that the user answers, and sends successful short message and keeps in database 24 hours.
The calling subscriber can add simple editor to the message of oneself, as add that background music, word speed accelerate, slack-off, program request joke in information bank, song, congratulation speech or the like additional with user's message after, send to the called subscriber in the lump.
If the called subscriber does not receive calls after the ring first time, can set reproduction time again according to customer requirements, and can set black and play the period, can not ring during the period at black.Retransmit, be 5min blanking time for 5 times, 5min, 10min, 10min, 30min, back 3 minor tick 30min once, last twice the next morning 9:00 and afternoon 16:00 send.Send unsuccessful short message and in database, keep 48h.
The calling subscriber can leave a message by access code, and by access code inquiry message acceptance state, (whether can inquire about a certain own each called subscriber that leaves a message listens to) can also increase message (calling subscriber leave a message number must not above 9) newly.
The called subscriber can directly hear calling subscriber's message after ring, also can use any phone to dial the inquiry access code and listen to message with the message sequence number.
According to customer requirements, on service desk, be provided with red-black list function, (blacklist is meant that those can not send the user of voice short message, and Red List is meant that those can not accept the user of voice short message).
(2) literal is to the voice short message service
System can be converted into voice by the TTS function with the Word message from each information source, in the ring of a certain special time called subscriber phone, to user's broadcast information content, realizes the information on demand business of landline telephone.
The user can also utilize fax telephone that text is reached the voice short-message system as message, by literal to voice short message service mail to each called subscriber, so just can hear the content of fax.
(3) in time exhale business
Nobody replys or receives calls as the called subscriber, and this phone will be changed over to voice short message service center.Calling subscriber's number is sent to the called subscriber as the voice short message, allow the called subscriber know whom has rang to oneself, and dial corresponding telephone in the very first time in the very first time.A large amount of Monthly Fees or short message expense not only can be earned by operator, can also earn owing to the user calls the telephone charges that brings in a large number.
(4) utilize network to carry out abundant in content value-added service
Networks development brings a lot of convenience to people, the interpersonal distance that furthered, and also the interchange for people provides great convenience.Online demand (telecommunication) service can be surfed the Net the user to the relatives and friends' program request music, joke, well-known saying etc. of oneself.The sender also can add the blessing of oneself, and the audition effect.Allow relatives and friends in the special date, a special present be arranged.
(5) online group call service
Along with China's entry into the WTO, the development of enterprise is more and more towards the whole world, and the sale of many enterprises and technical staff are dispersed in the various places in the world.Because flow of personnel is strong, work plan is very fast according to the situation variation in market, and inconvenient especially with getting in touch of company, the New Policy of company and plan can not get timely reception and registration, for company has caused tremendous loss.Group busy on the net to allow enterprise, dial subscriber phone by voice short message service center automatically in the very first time, pass on company information, and can inquire about reception condition by network by inputting word information or the recorded speech file of surfing the Net.
The singer can allow the many song fan's very first times of oneself hear the song of oneself on the phone, hears warm greeting (song fan pays the bill, singer operator co-benefit).
Utilize and group busy function on the net, hospital can carry out irregular guidance and nearest points for attention to the only-child.
(6) online short message service
By the voice short message that fixed terminal sends, can notify by the mode of Internet and receive the user.Accepting the user can select to download the voice short message or receive by fixed terminal.
The above only is preferred embodiment of the present invention, and all equivalences of doing according to the scope of claims of the present invention change and revise, and all should belong to the scope of protection of present invention.
Claims (2)
1. short speech message transmission system, this system supports No.1 and No.7 and SMPP agreement, can be connected with various information sources with public network, comprising:
One is used for sending and receiving the device of short speech message, as landline telephone [1] or mobile phone [2];
One does not need the terminal of existing network is carried out the public telephone network and the mobile telephone network (PSTN/PLMN) [3] of any transformation;
One handles from PSTN/PLMN3 and Internet[5] various short messages, and change into short speech message and send to landline telephone [1] or mobile phone [2] user's voice short message service center [4];
One is used for the access device that is connected approach [6] with public network, and as required, this part can be removed, by directly networking of service processor [7];
One service processor [7] mainly obtains the result by visit data library facilities [8] and controls professional processing;
One is used to finish the storage of data, and the database facility [8] of the storage of professional control data;
One has the service handling processor [9] of call volume statistics, cryptoguard, logging feature in red-black list function, time period;
One in order to the design of finishing flow process and the loading of flow process, adopts intelligentized service scenario to realize professional professional generation module [10]; The user only needs more than 20 script to come organization business, avoids loaded down with trivial details work;
One realizes that note is taken the storage of file and memory function voice, the note of voice document taken server [11];
One finishes the monitoring module [12] that monitors the transmit queue and the situation of transmission;
One finishes the statistical module [13] of the statistical function of system.
One is used for the maintenance processor [14] of the running status of surveillance; Can be according to calling number or called number inquiry short message, regular as requested delete message, cipher protection function, logging feature;
One with Internet[5] the gateway [15] that is connected and realizes sending the function of voice short message on the net;
One realizes forming with above-mentioned part intercommunication the HUB[16 of network connecting function];
It is characterized in that:
The existing telephone terminal is linked into PSTN/PLMN[3 by the landline telephone [1] or the mobile phone [2] of public switched telephone network by dialling in access code], be linked into voice short message service center [4] by E1; In voice short message service center [4] inside, at first signal is linked into access device [6], initiate a calling and deliver to service processor [7]; Service processor [7] sends to database facility [8] with request earlier, inquires about by service handling module [9], judges whether the calling subscriber is the black list user, if the black list user, system sends the prompting of having no right to use the voice short message to the calling subscriber; If not the black list user judges whether the called subscriber is the Red List user, if the Red List user, call request is paid no attention to by system, does not also send prompt tone to the calling subscriber; If the non-Red List user of called subscriber is then with Query Result informing business processor [7]; Service processor [7] is by voice suggestion user operation, and the user is according to requiring message, or the transmitting system joke, song, the congratulation speech that provide, or to leave a message and add special efficacy; Afterwards, system can point out the user to import the transmission number, and the user can come organization business according to the intelligent service scenario that professional generation module [10] provide, and once more request is sent to database facility [8] by service processor [7]; If called non-Red List, service processor [7] is about to voice and inserts ticket be stored in voice, note expense server [11], service processor [7] writes relevant information database facility [8] simultaneously, service processor [7] hangs this information to be sent into the transmission chained list, monitoring module [12] scanning sends chained list, if chained list is not empty, then send, otherwise scan-data again, search the current voice short message that will send, monitoring module [12] finds that the information that needs present transmission, i.e. informing business processor [7] are arranged; Insert PSTN/PLMN[3 by service processor [7] by access device [6]] then to user's ring, behind user's off-hook, service processor [7] voice suggestion user has message, and play the system information of message and user's program request; Generate ticket after the on-hook and ticket is write voice, note expense server [11]; Service handling processor [9] mainly manages Red List and blacklist by statistical module [13], running status by maintenance processor [14] surveillance, and caller and called voice short message inquired about, and to the out of Memory inquiry, regular as requested delete message, execution cipher protection function, logging feature;
The Internet user can pass through Internet[5] the voice short message that will send, deliver to by gateway [15] in the database facility [8] of voice short message service center [4], simultaneously this information to be sent is hung into the transmission chained list, monitoring module [12] scanning sends chained list, if chained list is not empty, then sends, otherwise scan-data again, search the current voice short message that will send, monitoring module [12] finds that the information that needs present transmission, i.e. informing business processor [7] are arranged; Insert PSTN/PLMN[3 by service processor [7] by access device [6]], then to user's ring, behind user's off-hook, service processor [7] voice suggestion user has message, and plays the system information of message and user's program request; Generate ticket after the on-hook and ticket is write voice, note expense server [11].
2. short speech message transmission system according to claim 1 is characterized in that, described voice short message service centers [4] adopt following three kinds of modes to the mode that user side sends message:
1) certain specific user is sent message
According to user's setting, when the information that need ask for as the user has particular content, can send message to specific user;
2) certain crowd of users are sent message, the user is provided with voluntarily by phone
Certain crowd of users are sent message, can send standard by the voice short message service center customized messages of making a telephone call to by the user, the informed source that sends message to certain crowd of users has two kinds of forms:
User's class of leaving a message: voice short message service center is provided with call service station function, and the user can send message by voice short message service center to designated user (or customer group) by entering voice short message service center, and this category information has notice, message, greeting etc.;
The commercial advertisement class: the user is classified according to certain standard, and the business user can be as required carries out advertisement delivery etc. to the user of a certain criteria for classification;
3) Systems Operator sends message to all users
The message that some are public sends to all users in the specific time as weather forecast, advertisement, ticketing information etc.
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| CNB021146365A CN1141831C (en) | 2002-06-24 | 2002-06-24 | Short speech message transmission system |
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| CNB021146365A CN1141831C (en) | 2002-06-24 | 2002-06-24 | Short speech message transmission system |
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