CN1236929A - Ordering system - Google Patents

Ordering system Download PDF

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Publication number
CN1236929A
CN1236929A CN99107061A CN99107061A CN1236929A CN 1236929 A CN1236929 A CN 1236929A CN 99107061 A CN99107061 A CN 99107061A CN 99107061 A CN99107061 A CN 99107061A CN 1236929 A CN1236929 A CN 1236929A
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China
Prior art keywords
order
file
client
terminal
menu
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Pending
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CN99107061A
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Chinese (zh)
Inventor
野口裕
篠崎治
小林康秀
竖月中夫
增田稔
西泽俊辅
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Fujitsu Ltd
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Fujitsu Ltd
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Publication of CN1236929A publication Critical patent/CN1236929A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions

Abstract

An ordering system of a cafeteria etc., includes a cafeteria etc server provided with a menu file, ingredient file, and terminals PC for use by customers, connected by a network. Orders are placed by the customers by accessing the server from the terminals PC. The customers select the food they want from the menu based on information read from the menu file. The information concerning the food to be cooked that day and the quantity thereof and the ingredients which have to be ordered and the quantity thereof is successively updated in accordance with the orders from the customers.

Description

Order system
The present invention relates to a kind of order system, this system is used for for example accepting an order in the restaurant in the shop, relates in particular to a kind of order system, and this system is applicable to the restaurant of the self-service mode that company personnel cafeteria for example is such.
In various types of restaurants, resemble the such restaurant of employee cafeteria and student cafeteria and often adopt self-service mode.These cafeterias not only, all take the restaurant of self-service mode to place ready-made food usually in advance on the top of the shelf, and the food that the eater can select them to like from shelf is paid the bill at the cashier place then.
Therefore in this restaurant, need to prepare in advance the food of some.In addition, in order to enlarge the range of choice of food, need to prepare multiple different types of food.
In addition, in the restaurant of other types, enter into restaurant and commit point the consumer what prepares food after again.Even but in this case, also must prepare cooking food in advance.In addition, can not when preparing, independent service area must prepare a plurality of feeding grounds in advance when food.
In addition, no matter what mode the restaurant is, must order batching in advance.And preferably the dosage of ordering is limited in required minimum level.
Therefore a common problem in restaurant is to be difficult to the customer quantity that prediction comes the restaurant to have dinner in certain day or certain time period.After a restaurant has been moved a lot of years, its supvr can predict the about number that will come the restaurant to have dinner by rule of thumb, but according to the some day in the month, some day in one week, the weather of that day, red-letter day and incident and other conditions, guest's accurate quantity will relatively change.In addition, guest's excitement for the moment separately makes and unlikely predicts.Therefore the client's who comes to have dinner under many circumstances actual quantity will be inequality with client's number of prediction.
The quantity of predicting the client who has dinner in the restaurant is an extremely important factor for the food umber that determines to prepare for that day and the dosage of order.This preparation in advance is particularly important for the restaurant of taking self-service mode, and the umber that will accomplish suitably to adjust the food that will prepare to make it to be consistent with client's quantity be difficult.
Although the dosage of food umber and order is to determine according to the customer quantity of prediction, when the customer quantity of prediction and actual customer quantity not simultaneously, in the process of managing the restaurant, will produce following point.Notice supposing that the dosage of food umber and order is to determine according to the customer quantity of prediction herein.
(1) client's quantity is more than the prediction number
In this case, the dosage of food umber and order is very likely not enough.When not having sufficient food, just can not be customer service afterwards.If the insufficient situation of size of food often occurs.The reputation that sufficient food can not be provided will " be won " in the restaurant.
(2) client's quantity is less than the prediction number
In this case, batching of being bought and ready-made food are very likely wasted.Especially the fresh food that can not preserve and any remaining food all must be thrown away.
In addition, especially take in the restaurant of self-service mode, when client arrives, must obtain the food that they want immediately.For this reason, be necessary fully to cook in advance.Although yet possibly uncooked batching was put into second day, this food of culinary art can't preservation in advance, therefore must on the same day it be consumed.Therefore must throw away remaining ready-made food sometimes.
Throwing away food for the restaurant is a kind of loss.The burden in many more restaurants of throwing away is heavy more.In addition, if constantly throw away a large amount of ready-made in advance food, the reputation in the place that is a waste food will " be won " in the restaurant.This also will bring problem to total reputation in restaurant.
Even superfluous batching can preservation, must invest storage equipment.Unless the dosage of Ding Gouing always equates with required amount in addition, consider the cost of storage etc., more cost and loss will be born in the restaurant.For this reason, the food umber of dosage of ordering in advance and preparation is preferably few more good more.
On the other hand, because this is a service industry, must avoid the client who the restaurant occurs to can not get serving this situation.Therefore in this case, must increase the prior dosage of ordering and the food umber of preparation, make it more than the certain percentage of premeasuring.
Like this, the food umber of the dosage of order and preparation becomes the greatest problem of managing the restaurant.
Consider the problems referred to above, one object of the present invention is to provide a kind of order system that can order batching effectively and prepare food.
Another object of the present invention is to provide a kind of order system, and it makes can automatically calculate and revise the dosage that should order and the size of food that should do.
Note much less automatically calculating and to revise the effect of quantity etc. of commodity of order or the ability of grasping required minimum commodity amount some day in advance and also can be applied to shop or mail-order marketing, teleshopping and online sales aspect except that the restaurant, but following will be that example describes with a system of cafeteria for explanation of the present invention.
For arriving above-mentioned purpose, according to order system of the present invention, connect cafeteria's server and the employed terminal PC of client with menu file and ingredient file etc. by a network, client is from terminal PC visit cafeteria's server and send order.Client is according to they want from the Information Selection relevant with menu cafeteria that menu file read food.According to the food that will cook the order sequential update that comes from client and that day and quantity thereof and the relevant information of batching that will order.
With reference to the accompanying drawing description of preferred embodiments, above-mentioned purpose of the present invention and characteristics will be clearer by following.Wherein
Fig. 1 is the view of system of cafeteria according to an embodiment of the invention.
Fig. 2 is cafeteria's side system configuration view.
Fig. 3 is the configuration view of a menu file.
Fig. 4 is the configuration view of an ingredient file.
Fig. 5 is the configuration view that an order receives file.
Fig. 6 is the configuration view that a batching is ordered file.
Fig. 7 is the configuration view of a food file.
Fig. 8 is that the people is provided with the configuration view of file one by one.
Fig. 9 is the configuration view of a terminal.
Figure 10 is the internal configurations block scheme of a terminal.
Figure 11 is the internal configurations block scheme of a receiving equipment/office terminal.
Figure 12 is the internal configurations block scheme of a counter terminal.
Figure 13 is the internal configurations block scheme of a kitchen terminal.
Figure 14 is the process flow diagram of the handling procedure of client's operation of ordering.
Figure 15 is the view of the processing when using printer issue coupon.
Figure 16 is the view of the processing when the content that will order writes on the customer card.
Figure 17 A and 17B are the firsts of the process flow diagram of terminal and restaurant server side handling procedure when making order.
Figure 18 is the second portion of the process flow diagram of terminal and restaurant server side handling procedure when making order.
Figure 19 is the view of the demonstration example of an initial menu screen.
Figure 20 is the view that a Japanese food menu form shows example.
Figure 21 is the view of the detailed screen display example of selected menu.
Figure 22 is the view of the example of the demonstration example of an order form and project wherein.
Figure 23 is a view of confirming the demonstration example of screen.
Figure 24 is the first of the process flow diagram of the handling procedure of system of cafeteria when password is set.
Figure 25 A and 25B are the second portions of the process flow diagram of the handling procedure of system of cafeteria when password is set.
Figure 26 is the view that the initial screen of password setting shows example.
Figure 27 is the view of a newly-installed screen display example.
Figure 28 is a view of confirming newly-installed screen display example.
Figure 29 is the first of view of the screen display example of a change password.
Figure 30 is the second portion of view of the screen display example of a change password.
Figure 31 is at the process flow diagram of the performed handling procedure of cafeteria's server side after receiving an order.
Figure 32 is at the process flow diagram of the performed handling procedure of cafeteria's server side before in the end time limit and deadline date.
Figure 33 A and 33B are the process flow diagrams of the handling procedure of system of cafeteria when order of cancellation.
Figure 34 is the process flow diagram of handling procedure when display message on kitchen terminal.
Figure 35 is the view of the example of a screen showing on kitchen terminal.
Figure 36 is the view of example of display screen of kitchen terminal that shows the information of a certain menu.
Figure 37 is the view of example of the display screen of the food umber of not doing that is left.
Figure 38 is a view of checking the screen display example of delivery.
Figure 39 is the view of the keyboard example of a kitchen terminal.
Figure 40 is the process flow diagram of a handling procedure when client arrives cafeteria.
Figure 41 is the view that client's guide shows example.
Figure 42 is the process flow diagram of a handling procedure when checking batching.
Figure 43 is the view of the example of a message demonstration when cafeteria is full.
Embodiments of the invention are described below with reference to the accompanying drawings.
In order to achieve the above object, the invention provides a kind of order system, have one self-service Restaurant server and one are by the operated terminal of the client of cafeteria, cafeteria and terminal Interconnect by a transmission lines. Wherein cafeteria's server has a menu literary composition Part is used for storing the information about the menu that is provided by cafeteria, an ingredient file, Be used for store storage at title and the number of each required batching of the menu of menu file Amount, one receives file, is used for the storage letter relevant with project on the menu that client orders Breath, a batching amounts to file, is used for amounting to every kind of usefulness that batching is required according to client's order Amount; And a food file, being used for storing following information, namely in certain period, must make Menu item, its quantity, and make the required batching of these menu items.
At described cafeteria server, the information relevant with the supplier of every kind of batching can be deposited Storage amounts in the file in described batching.
Described cafeteria server can be by the terminal phase of a transmission lines with suppliers Connect; Supplier's terminal identification information can be stored in described batching and amount in the file; And can With the described terminal identification information of basis when described cafeteria server is ordered batching, by Transmission line is transferred to vendor terminal with order information.
In cafeteria's server, the deadline of accepting customer order is set in addition, and in mistake Amount to file according to batching after the deadline information order batching.
The following information of storage in receiving file, that is, and the title of the menu item that client orders and quantity thereof, time for eating meals, mode of payment and specific (special) requirements.
The quantity that in described food file, can store ready prepd menu item.
Calculate the quantity do not cook food according to quantity that is presented at the ready prepd menu item on the screen and the quantity of not cooking food.
In described food file, can be the information relevant of each storage in the menu with not doing size of food.
In described food file, can whether be the mark of its delivery for every kind of batching is provided for identification supplier.
In described ingredient file, can whether be the mark of its delivery for every kind of batching is provided for identification supplier.
In described menu file, can be each storage picture information.
The present invention also provides a kind of data processing equipment that is installed in the cafeteria, has a menu file, is used to store the information about by the menu that cafeteria provided; An ingredient file is used for store storage each necessary batching title and consumption at the menu of menu file; One receives file, be used to store with from shown in the relevant information of project on the menu that terminal received is ordered by client; A batching amounts to file, is used for amounting to every kind of consumption that batching is required according to client's order; And a food file, be used to store following information, i.e. the menu item that in certain period, must make, its quantity, and make the required batching of these menu items.
Described data processing equipment can link to each other with an order terminal, and client imports his or her order content from this order terminal; Reach order according to the operation acceptance client of described order terminal.
The present invention further by a kind of order system that is used for receiving from client order, has: a terminal of importing the order content for client; A server that is used for receiving the order input from described terminal, described server has a product documentation, relevant information and the order file of product that is used to store and can be ordered by client be used to store the order content that comprises the selected product of client.
Server described in the order system further has an order file, wherein the storage information relevant with the supplier of product and each product.
Whether in order system, described server further has a file, wherein is provided with a checkmark, be used to identify the product of ordering to a supplier and deliver.
The order file can be stored by a desired specific (special) requirements of client.
The present invention also provides a kind of booking method that is used for receiving the order system of customer order, comprising: show with can be in the relevant information of product of an order terminal order; According to coming from order terminal to the selection of product change storage and content at the order file of receiving terminal terminal order content-related information.
The present invention also provides a kind of booking method that is used for receiving the order system of customer order, comprising: the product list screen that demonstration can be ordered on order terminal, and client is from this order terminal input order content; Demonstration is according to the order form screen that be chosen in order terminal on input order content of client to product; Demonstration makes client confirm the affirmation screen of the order content imported by order terminal in response to the input of the order content that comes from order form screen; After confirming to be presented at the content of confirming on the screen, client accepts order.
When showing the product tabulation: can at first show can be by the product category list screen of client's order; And show the group product list screen belong to by client's selected big series products on the big class list screen.
Whether at last, the present invention also provides a kind of order system that is used to receive the client's product order that comes from order terminal, comprising: when importing the order that comes from client, judge to receive order deadline mistake; Not out-of-date when deadline, accept customer order; When deadline out-of-date, the message that the explicit identification deadline has been crossed on order terminal, and do not accept order.
Referring now to specific embodiments of the invention, Fig. 1 is the view of the system configuration of system of cafeteria in one embodiment of the present of invention.Here especially will explain the application example of an employee cafeteria, certainly the present invention can also the natural restaurant that is applied to other types, and in for example mail-order of dissimilar order systems, teleshopping and the online sales etc.
Generally speaking, according to the system of cafeteria of present embodiment have cafeteria's server, cafeteria's terminal, at least one is positioned at terminal and employee's server of client's (being the employee) side.Cafeteria's server, terminal server and employee's server interconnect by network.Employee's server has an employee database (DB) and a wage database.When a people has a dinner and by deduction from its wage when paying the bill in employee cafeteria, and deduct in the payroll account of the corresponding amount of money of bill from be recorded in employee's server.
Here, under the situation of employee cafeteria etc., LAN etc. can be used, but when hope allows a large amount of unfamiliar clients patronize cafeteria, the Internet of current popular etc. can be adopted.
Fig. 2 shows the view of cafeteria's side configuration in further detail.In the example of Fig. 2, cafeteria's side has cafeteria's server, kitchen terminal and counter terminal.The terminal of noting cafeteria's side is not limited to these, other-end can be provided or the function of each terminal shown in Fig. 2 is merged in the terminal.The configuration of cafeteria's side can be carried out appropriate change according to scale of cafeteria etc.
Cafeteria's server has various files.To explain these files below.
Fig. 3 is the view that is used to explain the configuration of menu file.Fig. 3 (A) is a macrotaxonomy file; Fig. 3 (B) is a subclassification file.
Can be stored in by the menu information that cafeteria provides in the menu file, when client orders with reference to this menu file.
The big class of the menu content that the macrotaxonomy file storage can be provided by cafeteria.In the example of Fig. 3 (A), be provided with " western-style food ", " Japanese food ", " Chinese meal ", " portioned rice bowl " etc.
The composition of the subclassification file shown in the example of Fig. 3 (B) is to make it to be associated with the macrotaxonomy file.The subclassification file is title, price and the relevant message block of calorie of the project in the storage of each macrotaxonomy and the menu.The example of Fig. 3 (B) shows when having selected " portioned rice bowl " in the macrotaxonomy file subclassification file as " portioned rice bowl " of the destination of link.
In addition, although Fig. 3 is not shown specifically details, menu file also is each storage one photos in the menu of subclassification file.The photo of projects of menu shows and is used for visually checking menu content on client's terminal.
Fig. 4 is a view of explaining the configuration of ingredient file.Ingredient file is title and the consumption thereof that required batching is cooked in each storage in the menu.
For example, the example of Fig. 4 shows Japanese dish " pork chop rice ".180cc rice, 100g pork, 1/4 onion and an egg have wherein been stored.This shows and is used for preparing a " pork chop rice " required batching and consumption thereof.In addition, under the situation that requires " one large ", a message identification is set increases consumption 10% (not shown).
In ingredient file, can for example be the such optional information of the consumption of " one large " increase (writing down) for each setting in the menu with " 198cc rice " or " increasing by 10% ".For example, when selecting " one large ", also can be uniformly and automatically increase consumption in the ingredient file.The consumption of Zeng Jiaing must be stored in the ingredient file in the previous case, and under latter event, normal consumption only is set get final product, but must calculate the consumption that increases.
In addition, in the previous case, also can change each the consumption of one large or each batching in the menu.Consumption for example also can be set to make and only to increase rice consumption 10% and do not increase other consumptions.In addition, when in addition can not be in the menu, can in menu file, increase information " not have one large " yet, thereby friendly customer service is provided as the one large project that provides.In contrast, under latter event,, the structure of ingredient file simply we can say the situation etc. that is particularly useful for not having enough funds at cafeteria's server side because becoming.
Fig. 5 explains that order receives the view of the configuration of file.In order receives file, stored the information that is used for identifying client (since use employee cafeteria as an example Fig. 5 be employee number), the date of having dinner, decide food and quantity thereof, option (one large etc. specific (special) requirements) and quantity and mode of payment.
Here, if employee cafeteria, bill can be paid by the deduction bill amount of money from wage basically.Even under the situation of employee cafeteria, the situation of having dinner also might appear going before the external staff.Owing to can not from this personnel's wage, deduct the bill amount of money, so must pay the bill with cash, the form of paying card, IC-card (electronic money) etc. in advance.And then the employee also can select not deduction bill expense from wage when having a dinner in cafeteria.Receive in the file at order shown in Figure 5, stored mode of payment information and order content to handle order.
When ordering, specify mode of payment.To explain the details of this designation method after a while.As the method for payment, except this method, also can use Credit Card Payments.
In addition, under the situation of the shop of member system, register client's name in advance in the shop side.This resembles in the relation between employee and the cafeteria under the situation of employee cafeteria example.Like this, (in other words when the client that need not consider arbitrarily to enter into) also can be provided with mode of payment for each client uniformly when the people that go shopping can specify.When client can specify and mode of payment can specify the time, also can receive and leave out the information setting territory relevant the file with mode of payment from order.
Fig. 6 is that an employed batching is ordered file when cafeteria orders batching.In this batching order file, stored the batching relevant information ordered with cafeteria, lot-size and supplier, and irrelevant with menu.
To explain after a while and upgrade the detailed method that batching is ordered file content, but in brief, by with reference to being stored in the amount that order receives the quantity of the project in the ordered menu in the file and is stored in each required every kind batching in the menu in the ingredient file, sequentially upgrade dosage.Cafeteria's side will be stored in the lot-size of ordering in the file of preparing burden and send to supplier then.
Herein, for example when ordering onion, the onion that may order can not be less than one.In this example, when be stored in batching order certain batching in the file measure existing fractional value the time, this fractional value automatically is rounded up to a common Board Lot.In the example of onion, according to the quantity of ordering and be stored in aequum calculates in the ingredient file required onion quantity be one less than 1 decimal, it is 1 that the quantity of total automatically is rounded up to.
In addition, as supplier information, in Fig. 6, write down vendor name.Here, when also there is the terminal that is connected by network in supplier, can use these terminals.For this reason, in order to handle this situation, can be for each supplier's storage of email addresses etc., can be when ordering with reference to them, and ordering information is automatically sent to supplier by network.Certainly, not all supply commercial city connects by network, and in this embodiment, phone and fax number etc. can be recorded in supplier's title.
In addition, in territory " Shipping Date ", be provided with the date of enterprise when batching of order delivers.Should " Shipping Date " information can be used for also checking whether batching delivers.Promptly, order the ingredient information (batching title) that the file plan of reading will be delivered by the reference batching in that day on the date that batching should be delivered.Confirm then whether each batching is all shipped.
Fig. 7 illustrates the food file.It has been stored the food item aequum in the menu that some day, (being January 13 in the example) must do and has cooked their required batchings and the amount that their interrelated backs is required.The Shipping Date (date of enterprise) of batching and the inspection position in fact whether the sign batching deliver can be set in the food file in addition.Note also can in different files, storing Shipping Date and check the position, selectively, can only be provided with one because batching is ordered file and the food file part is overlapping.
The information that is stored in the food file sends to kitchen terminal and counter terminal, there, shows the information that culinary art is required on the screen.With the kitchen is example, the project on the menu that must cook that day, and its amount and dosage etc. may be displayed on the kitchen terminal.Therefore when culinary art, cast a side-look and just can confirm what to be done and what are done.In the food file, be provided with the territory of needed size of food ready prepd that day of input in addition.This territory is used to the kitchen to obtain ready-made size of food information and also must does what information.
According to the project in the menu, may can not carry out the quantity of all orders simultaneously.Therefore, the project that at this moment must cook is divided into several parts.Having carried out or also need do the information of how much food if show how much food on the kitchen terminal, is very effective to managing cafeteria then.The size of food of also not doing when therefore above-mentioned information of food file storage and kitchen terminal show ready-made size of food or display message.
In addition, for example require when one large as specific (special) requirements (option), this information also is arranged on the food file.Although not shown among Fig. 7, also can be independent of all required size of food one large amount and other options are write (also can be the number that comprises) in the food file.Therefore, can on kitchen terminal, show what option need do and do what be more readily understood and reduce the culinary art etc. the time mistake.
Fig. 8 illustrates the personal settings file.In the example of Fig. 8, for each client is provided with employee number and password in couples.The password that these are used for relatively being transfused to when client orders, and be designed to and can not be seen by client operating.
In Fig. 8, suppose not to be each client's certain payments method.Specific but if that works in the shop of the member system that client is explained above can resembling, then mode of payment also can be specific.Like this, in the personal settings file, be provided with the territory that is used to write down mode of payment.In addition, when mode of payment is become when unified, the information relevant with mode of payment can be set in some file.
These files are arranged in cafeteria's server in the present embodiment.Notice that also can be revised as the file content that is shown among the figure is incorporated in the file.
Fig. 9 is the view of example of the configuration of end side.In recent years, increasing personal computer is installed in the place of working.Therefore these usual personal computers etc. also can be used as terminal.In addition, can certainly use special terminal to order.Personal computer all is equipped with printer usually herein.They can also link to each other with IC-card reader or write device (being expressed as R/W) in addition.When client orders, also can use these printers and R/W.
When client orders, be installed in the printer that client's work is located in by use and can issue a meal volume.By using usual printer, the new printer that does not need to provide special is troublesomely printed meal volume (although also they can be installed).
In addition, in recent years,, used ID card (magnetic card or IC-card) as the evidence of employing.Therefore when having dinner, can consider to use this card in cafeteria.Especially, IC-card has big memory capacity, if therefore write on the content of order on the IC-card rather than the meal volume on.Just need not use printer prints meal volume.
Figure 10 is the block scheme of configuration of the interior section of a terminal.This terminal has the CPU that is used to carry out processing, and the communication control unit that uses during with network service is stored the storer of various types of programs, and the content of input is also temporarily preserved when ordering, a display, a printer, a keyboard and a card R/W who is used for input information.
Figure 11 is the view that cafeteria's side joint is received the configuration of terminal/office terminal.A common personal computer also can be used as this terminal.This terminal has identical configuration with terminal shown in Figure 10.Under the situation of Figure 11, omitted the explanation of printer and R/W.This is to be used to realize the minimal configuration of function owing to only illustrating, and is independent of present embodiment.Certainly also can provide these devices as required.
Figure 12 is mounted in the view of the configuration of the counter terminal on each sales counter of cafeteria.Counter terminal can be a common personal computer etc., and perhaps considering when client comes cafeteria must operating terminal and can be special terminal in order to bring convenience for client.
Counter terminal has a display or card R/W.Employee's ID card can insert card R/W.When the content of ordering as the employee was written into his ID card, according to the order content that reads from IC-card, the information relevant with project in the menu of being ordered by that client (for example the title of project in the menu, quantity and position) was presented on the display.Selectively, counter terminal can read the content of the ID card being inserted the employee's order among the card R/W with reference to cafeteria's server, and it is presented on the display.When on the ID card during record employee number etc., can read it from R/W, and with reference to cafeteria's server, and show the menu item information of ordering by that client.This mode can suitably be determined according to the method for operating of cafeteria.Much less, also can use additive method.Client can receive the menu option that he orders in advance according to guide information shown on the counter terminal display.
Noting also can be to the function of counter terminal issue meal volume.Be used for issue meal volume by the printer shown in the dotted line of Figure 12.When the ID card inserts card R/W, read the order information of being stored and from printer, issue meal according to it and roll up.
Figure 13 is the view of the configuration of kitchen terminal.When only considering above-mentioned purpose, show that on kitchen terminal the content of being done is just enough, therefore in the present embodiment, printer that issue meal is rolled up or card R/W are not (may be necessary for other purposes) that needs especially.Therefore according to present embodiment card R/W and printer are not shown especially in kitchen terminal.
Figure 14 is that illustrating when system of use cafeteria order mainly is the program flow diagram of notice client operating.
At first, when using the system of cafeteria, client is from the terminal access cafeteria server (figure " cafeteria's homepage ") of the office that is arranged in it.This is in the reason of using term " homepage " in the explanation is to the growth of the use of the Internet in the time of considering afterwards.
When visit cafeteria server, the screen message that is used for choice menus from cafeteria's Server Transport to terminal.Terminal shows the screen message that is received on its screen.Client selects him or she to want the menu item of ordering from this screen.Then, selected order information sends to cafeteria's server.Cafeteria's server is prepared order form screen according to the information that sends from terminal.And its screen message is transferred to terminal.Be presented on its display and wait for that client imports the order form at order form that terminal is transmitted screen.The order form is used to confirm to import the content of order.About explaining after the order form screen.
Client is from order form screen input order content.After the input of having confirmed the order form, in response, on terminal, show and confirm screen.Use this affirmation screen, whether client can the firm order content correctly imports or confirms whether his or her order should be handled.
After checking out the order content, client carries out and confirms operation.On the other hand, when changing the order content, show the order screen once more and import order once more.
Figure 15 has explained the operation of using the coupon of printer issue (meal volume) that is installed on the terminal after the operation of Figure 14.When carrying out the affirmation operation, give cafeteria's server as the order content delivery of confirming of being imported.In response to this, cafeteria's server sends for sending the necessary information of coupon to terminal.Terminal is edited the information of issue coupon and is started printer issue coupon after receiving it.
Figure 16 illustrates when the order content and writes the processing that replaces the processing of Figure 15 under the situation of the card of being held by client (IC-card etc.).Be performed among Figure 14 and order is confirmed to be transferred to cafeteria's server up to confirming to operate in, the processing of Figure 16 is all similar to Figure 15.Then, identical with the method for issue coupon, the information relevant with food order sends to terminal from cafeteria's server.Information when noting the issue coupon may be identical with the information that writes card.This is to be written in the IC-card on the contrary as the information on the coupon of paper printing owing to considering usually.Can certainly be independent be for example coupon or card ready message of above-mentioned every kind of form.
When terminal when the cafeteria server receives information, it will block to client's display reminding and insert the message of blocking among the R/W.When client will block when inserting among the R/W in view of the above, terminal writes the order content information in the card of insertion and ejecting card then.
The processing sequence that is used to order is to be carried out by such processing operation.The details of program will be explained later on as required.
Figure 17 A, 17B and Figure 18 are the details that is used to explain the sequence of operation of terminal and cafeteria's side when ordering.The left side of figure illustrates the processing of end side, and the right side illustrates the processing of cafeteria's server side.
In end side, at first visit cafeteria's server.In response to this, cafeteria's server with the initial screen data transmission to terminal.Terminal shows initial screen according to the original screen data that is received on screen.
Figure 19 is the view of the example of initial menu screen.Initial menu screen shows the big class of the menu item that can be selected by client and the project of people's identity cognizance code (explaining in detail later on) one by one is set.Client at first uses initial menu screen to select the big class of the menu item that will order.
When the big time-like of having selected menu item from initial menu, the result is notified to cafeteria's server.Cafeteria's server reads little category information corresponding to selected big class with reference to menu file, and stresses and be transferred to terminal.In terminal, the little category information that is transmitted is presented on the screen.Here at first shown the tabulation of menu item.
Figure 20 illustrates the tabulation of project choice on the menu when selecting Japanese food menu from screen shown in Figure 19.In menu list with the form of form shown the menu item title that can provide by cafeteria, its price and calorie.When client when menu screen has been selected the specific menu project, detailed menu is presented on the screen of terminal.
Figure 21 illustrates the example that detailed menu screen shows, and the example when having selected Grilled fish set is shown.Detailed menu screen has shown the photo of selected contents of menus (project) and project.By like this, client can confirm the content of his or she selected menu item.Note, on detailed menu screen shown in Figure 21, explaining that one large rice adds 20 yen in addition.Like this, can notify client in Grilled fish set, can obtain one one large.
In the lower right corner of detailed menu screen, be provided with " order " territory and " returning " territory in addition.When having selected " order " territory, the menu item order that is presented on the detailed menu screen is transferred to cafeteria's server side.In addition, when having selected " returning " territory, screen is changed into the choice menus screen once more.
After receiving the selection in " order " territory of detailed menu side, cafeteria's server is according to selected menu item editor order form screen and stress and be transferred to terminal.
Figure 22 is presented at the view that is used for receiving from the cafeteria server example of the order form on the screen of terminal of information.The order form automatically shows the order date.The order form is provided with employee number input domain, order display field, quantity of order display field, option information selection territory, optional number of objects display field, the date display field of having dinner, mode of payment display field and personal identification authentication code input domain in addition.
Employee number manually or by reading the ID card is imported in the employee number input domain by client.The order display field is presented at the title of selected menu item on the detailed menu screen.Optional information selects the territory to be used for selecting and variety of option (specific (special) requirements), for example " one large rice ", relevant information.The content of option is determined according to selected menu item.Client therefrom suitably selects the content of hope.
Because individual's hobby or his or her physique or health have many foods not eat or not eat.Select also can handle this situation according to the option of present embodiment.Promptly by select to import his or she inedible project the territory from optional information.From order menu, can delete particular items.In " Grilled fish set " example, for example can omit the particular item in " green salad " or the deletion " green salad ".
If cafeteria's side can be handled it in addition, as a further alternative, can allow client specify an addition item that in menu, does not identify.
At the display field on date of having dinner,, therefore automatically show the dinner hour of next day because this embodiment considers the menu of next day basically.Notice that client is not a meal of ordering next day always, sometimes the situation that also has him or she can not come cafeteria to have dinner in the dinner hour.Therefore can change the date of having dinner by the manual input date in the date territory of having dinner in the present embodiment.
If have dinner the date, especially the time specifies in advance, and cafeteria's side can be prepared food for that time.Therefore, from confirming that the date of having dinner that screen is imported is very useful to cafeteria's side.
Owing to consider the example of employee cafeteria in the present embodiment, therefore in the paying party legal order, automatically show " wage deduction ".The client who notes the not all employee's of going cafeteria is the company personnel, therefore also should select other modes of payment except that wage deduction.Therefore when selecting other modes of payment (card etc. is used in moneying-out), in the paying party legal order, select desirable mode of payment.
When using the system of cafeteria pecuniary exchange will take place, therefore in the present embodiment, judge whether people accordingly just of client by allowing client import his or her personal identification code.Personal identification code and employee number in cafeteria's server side checking input judge whether the code of being imported is correct.
When having confirmed the input of this information, the order form is transferred to cafeteria's server, in response to this, the screen message of order confirmation of receipt is transferred to terminal and shows in terminal from cafeteria's server.Figure 23 is the view of an example of order confirmation of receipt screen.
On order confirmation of receipt screen, different projects is the order time for example, have dinner the date, decide project and quantity, the option content if possible also has bill, mode of payment all shows.Client confirms with reference to order confirmation of receipt screen whether its order is correctly imported.
In the lower right corner of order confirmation of receipt screen, be provided with " affirmation " territory and " cancellation " territory.When order content correctly or when not changing, select " affirmation " territory.Firm order content and notify cafeteria's server like this.When selecting " cancellation " territory, show previous screen (selecting screen etc.).
When selecting " affirmation ", cafeteria's server is thought that order has been identified and as what explained in detail, according to the input content of order, is upgraded the file content of for example ordering file.
Finish to make the order process sequence like this.
Figure 24 is the processing that end under the situation of considering personal identification code (password) input is shown.When visiting cafeteria's server and showing initial menu, whether terminal judges has selected the input (monitoring the project of whether having selected) of password.When non-selected password is imported, then by monitoring whether menu (big class) is selected to judge.
Herein when having selected password when input, the processing of terminal execution graph 25A and 25B.
Figure 25 A and 25B are the process flow diagrams that the processing sequence that password is set is shown.Figure 26 illustrates password input initial screen in addition.Password input herein comprises new input and change password, thereby is shown in the initial screen execution client selection of Figure 25 A and 25B by use.
At first, will explain new input.This is performed when client newly uses system of cafeteria etc.
When selecting " new input ", on screen, show the new entr screen (Figure 27) of personal identification code from the initial menu of password input.On the new entr screen of personal identification code, be provided with employee number input domain and personal identification code input domain.Secret identification code and his or her employee number that client will import by the new entr screen input of using personal identification code.Note, seen by other people, in the example of Figure 27, show the numeral of the personal identification code of asterisk rather than input in order to prevent personal identification code.
When the new entr screen of personal identification code has been imported employee number and personal identification code, then show the screen (Figure 28) of the new input that is used to confirm personal identification code.Here by importing the personal identification code of current input once more, can confirm that personal identification code is whether correct and import the desirable personal identification code of client.
Here, when the personal identification code of importing from the personal identification code of the screen input that is used for the new input of personal identification code and the screen of the input that is used to confirm personal identification code is complementary, finish the personal identification code input and handle, and on terminal, show initial menu screen shown in Figure 19.
On the other hand, when personal identification code is not correctly imported again, the message of display notification client personal identification code input error on screen for example " is please imported the personal identification code of appointment " again, imports personal identification code again with the prompting client.
Processing when then, explanation being changed personal identification code.
When having selected " change code " with the input personal identification code on screen, terminal shows the screen (Figure 29) that is used to change personal identification code, and client imports personal identification code and its employee number at this moment.Because this is handled, confirmed that hope changes the people's of personal identification code legitimacy.
When current personal identification code is correct, from a new individual identification code input domain input new personal identification code (Figure 30).Then, identical with the situation of new input, being used to shown in demonstration Figure 28 confirmed the screen of the input of personal identification code on terminal.
When the input personal identification code, this information transmission is given cafeteria's server side.Then, be stored in the personal information file that is linked with employee number.
After the input personal identification code, show initial menu again, the client who then wants to make order can resemble and make option from menu the usual order.
Here, if can import name, address etc., and replace the input employee number, the processing of Figure 25 A and 25B can be used for registering use in common cafeteria.At this moment, as the selection of mode of payment, can use credit card funded payment.When being difficult to the identification client, do not resemble cafeteria the employee, also can require to import credit card number etc. and check whether client is having problem aspect the payment ability, this also is useful.
Figure 31 is at the process flow diagram of the handling procedure of cafeteria's server side after receiving order, after transmitting order from client, cafeteria's server at first receives in the file toward order and writes employee number, the date that he or she arrives, ordered menu item, quantity also has option information if any.Then, cafeteria's server corresponding to ordered menu item with reference to ingredient file.
When the reference ingredient file, cafeteria's server then reads batching and the consumption corresponding to order items from ingredient file, and changes ingredient file in view of the above.Herein, it is that every kind of dosage increases the amount corresponding to the number of the new menu item of ordering in ingredient file.As previously mentioned, ingredient file is used for ordering batching, so equivalent is during less than the unit numeral, and the amount of statistics is rounded up to a units, and is recorded in the number field.
Then, according to the order content of new food file more of transmission.The food file is the quantity (comprising batching) of the menu item that must cook some day of each record in the menu.When making new order, the quantity in the new food file more.Similarly, the dosage of each is updated in the menu.
In system of cafeteria according to present embodiment, order batching for convenience, be provided with the deadline that receives order.Figure 32 is at the view of the processing of cafeteria's server when terminal receives order.Here, when terminal choice menus project, whether it judge deadline mistake.Not out-of-date when deadline, receive order, but out-of-date when deadline, can not receive order.
In addition, in order to order batching, for example, must order batching in the afternoon of the previous day there from supplier at the latest in time to prepare culinary art in some day.Therefore, when arriving deadline, the batching that cafeteria's server side reads the ingredient file content and write down from the suppliers order.
Sometimes client wants to change or cancel the content of the order that he or she orders.If at this moment before deadline, can handle it according to the system of cafeteria of present embodiment.Figure 33 A and 33B are the process flow diagrams that is used to explain the handling procedure that is used for this purposes.
When canceling the order, client visits cafeteria's server and selects cancellation screen (not illustrating especially).Then, cafeteria's server judges whether the cancellation operation is carried out after deadline.When crossing deadline, batching may be ordered, so cafeteria's server can not be accepted the cancellation (change) of order.Therefore terminal is instructed to the display notification client and cancels the screen that deadline has been crossed in operation.Notify client to cancel simultaneously and will hand over cancellation fee.
Then cafeteria's server notification terminal shows the screen that is used to confirm the possibility cancelled.In the time can not cancelling, do not cancel the order and end process.In addition, when operating terminal is indicated cancellation, handle cancellation.
Note, crossed the situation that cancellation fee is not paid in cancellation more yet even have deadline.If for example payment in cash at that time, this is a problem especially, if therefore deadline cancels the order later, must confirm whether cancellation fee is paid.Therefore must limit the client who does not pay cancellation fee that often cancels the order after those deadlines and use the system of cafeteria.
Even being arranged in addition, the cancellation operation also can handle cancellation before deadline.
When handling cancellation, cafeteria's server side is with reference to receiving file and reading the order of associated customer.Editor cancels screen and it is transferred to terminal then.
The cancellation screen display is at least by the associated customer ordered project and the date of enterprise on the date of having dinner.Notice that when identical client has decided the order of several days or several times show this associated customer plan all dates to cafeteria in a tabulation, client can therefrom select.In the time can not on a screen, showing fully, can adopt and cut apart demonstration.
When the display suppression screen, client selects the content that will cancel and carries out the cancellation operation.After the cancellation operation, identical with affirmation screen when ordering, show the screen that is used to confirm to cancel content.When having confirmed client's cancellation on confirming screen, cafeteria's server corrects or upgrades the content of each file according to the cancellation content.
Note, certainly, in cancellation is handled, not only can cancel all the elements of certain date order, also can only cancel a part.For example need to cancel on the same day the situation of a project in fixed a plurality of projects.
Can handle the change of order in addition by similar processing.At this moment, replace cancellation, the content of change writes each file.
Figure 34 illustrates the process flow diagram that uses the kitchen terminal handling procedure.Kitchen terminal may be displayed on menu item and the quantity thereof that must do that day.Figure 34 illustrates the program that is used for this purpose.
Figure 35 illustrates the example of screen shown on the kitchen terminal.In the example of Figure 35, menu item and the quantity thereof that must do that day show together.In order to show details, selecting to want items displayed on Figure 35 screen on the kitchen terminal.For option, can use keyboard or dissimilar point devices.If on screen, be formed with touch-screen, can only pass through the touch screen option.
The example that each project shows the details of batching will be interpreted as herein.When being selected on " pork chop rice " screen at Figure 35, the selected batching of culinary art pork chop rice is made the required dosage of all food and cooks a required dosage of project showing (Figure 36) together.In addition, show the reference field that is used for option in the lower right corner of screen.Show information herein about the existence of any option and the change of content and dosage thereof etc.Attention is in Figure 36, show demonstration and be used to make the batching of the required batching of all foods and quantity and each project and the example of quantity, but will explain in detail after a while, also can make the remaining required batching quantity of the size of food of not doing according to the input and the demonstration of the remaining size of food of not doing.
When certain project on the cooking menu, kitchen terminal is used to import it and does not also do.Here, being difficult to of also having upward to be explained cooked the situation of the project of all orders simultaneously, therefore may be the quantity of ready-made food of each project input on the menu.Its content is reflected in the food file and the ready-made food total amount change (minimizing) of the quantity of order in the food file.Kitchen terminal can be used for confirming that whether all food has been carried out or also had how much food not do.
On the screen of Figure 35, also be provided with all ready-made information fields of food of sign.When the food of the predetermined number of relevant item on the menu has been finished, add its mark (an illustrated circle) of sign.Cast a side-look like this and just can know need not resemble shown in Figure 35 and make Grilled fish set again.Note not special all menu items of also not finishing that show among Figure 35.In order to show the remaining size of food of not doing, by using a project of kitchen terminal choice menus.When using touch-screen, finished the zone by specific project on the touch menu, the remaining size of food of not doing of this relevant item is displayed on the screen on the menu.
Figure 37 shows the demonstration example of the screen of not finishing the food volume residual of an expression pork chop rice.Here, with all size of food of not doing, for showing, each option do not finish the food volume residual, comprising the situation of normal food.Can in the kitchen, make under the situation without any waste or stock by each project of carrying out on this display menu.
Note, can show volume residual with the screen of finishing of Figure 35.In the case, can reduce the operation of toggle screen.Note, if on the screen of Figure 35 Show Options simultaneously, the too trickle very difficult identification of possible screen, so comprise that the food volume residual of not finishing of option is presented on the different screen at last.May in " finishing " territory of Figure 35, show like this and for example not finish the food volume residual.
Figure 38 illustrates the example of the screen that is used to check the delivery that is shown in the commodity on the kitchen terminal.In fact whether this screen is used for confirming is that each batching has all been delivered.For the batching of the delivery that has been identified on screen increases a circle.When for example having reason in short supply etc., also show its (using rectangle in the explanation).
Figure 39 illustrates the part of the keyboard that is used for kitchen terminal.Be used to indicate the function key of specific function and 10 numeric keys portion arranged together.For function key, in an example shown, be provided with function and for example " confirm specific order (option) ", " confirming to check ", and " checking batching ", " food that input is finished " reaches " checking remarks ".But they can carry out adaptability revision.If for example press " checking batching " function key, show screen shown in Figure 38.
Figure 40 illustrates when client enters into cafeteria to handle and the process flow diagram of running program.Here, to use the ID card as an example.
When client arrived, he or she inserted counter terminal with the ID card of oneself.This processing also can resemble illustrated by manually carrying out from terminal input employee number.
Like this, counter terminal is with reference to cafeteria's server, and reads the information about the menu item of being ordered by corresponding client from receive file, and they are presented at (Figure 41) on the counter terminal.In addition, the information of his or she project that where can obtain to order of its explicit identification.This can be by interrelated with in sales counter and the menu each, by in advance in reception file or menu file canned data handle.
It has been ordered with the affirmation option for client's display message of subscription options in addition.
Here, by inserting the ID card and read his or her ID, on kitchen terminal etc., show to arrive cafeteria and sent the additional client that the order of the such specified conditions of option is for example arranged.Therefore, can be that corresponding customer service option is for example one large reliably.
When client receive decide project after, from the food file, deduct the number of items that is received.Can confirm the surplus that the project of menu is not done so at any time.
When in IC-card, writing down the content of an order, do not need when showing the project of ordering with reference to cafeteria's server.
For payment, when ordering, specify mode of payment in advance in addition.Therefore when client used cafeteria's terminal, he or she confirmed the screen of mode of payment its display requirement.When bill is deducted from wage, or when not concluding the business in cash then and there, terminal will show " received payment " etc.When having selected in cash or having used credit card funded payment, terminal shows that the indication client goes the information of another cash sales counter payment in addition.
Here, in order to prevent client's deceptive practices, when specifying client's arrearage of payment in cash, can start an alarm or other adoptable devices.
Figure 42 is the process flow diagram of the processing after checking out batching.When checking batching, add a food file checking sign according to its input.In addition, by from file, reading food content from the instruction of kitchen terminal and being presented on the kitchen terminal.
During on each cooking menu one, project of having done from the kitchen terminal input and quantity thereof are with the quantity the new food file more etc.
Figure 43 is that this restaurant that only depends on reservation for using system is exceedingly useful when the view of the example of the screen that shows at a terminal when the date and time of having dinner of appointment is subscribed cafeteria fully as the result of order.In the bottom of screen, be provided with and confirm the territory.
Here owing to by network terminal and cafeteria are coupled together, client's requirement etc. can easily be transferred to cafeteria's side.Therefore also can make terminal show one is investigated screen and ask client they want what to be seen at menu in future from this screen input.
Cafeteria's server statistics comes from the answer of client's investigation.Therefore can know liking and the menu that satisfies customer requirement being provided of client.
Before this, determine menu or determine menu according to result according to pandemic cooking trend in cafeteria's side past.Being difficult to menu in the previous case increases new project, under latter event, if the difference between the world client of pandemic cooking trend and cafeteria is too big, also can not provide desirable food for client.
According to present embodiment, this problem can be by approaching, and can improve the service that offers client.
Note, in the above-described embodiments, explain institute based on example be that the batching quantity of order and the size of food of preparation equate with the size of food of being ordered by client.But,, have the client who arbitrarily comes into that day in addition except the cafeteria that requires to subscribe.At this moment, if only prepare to subscribe the food of umber, those do not have the client who subscribes and arbitrarily come into the restaurant can not obtain service at the restaurant, or have eaten the food of preparing for others, thereby might other clients that subscribed food can not obtain service.
In order to handle this problem, can consider to increase a little ordered batching quantity or increase the food umber of preparing that day.Particularly, order in the batching of Fig. 6 that set food umber and dosage can increase a little in the food file of file and Fig. 7.That is, the dosage of order ratio is more a little for the required size of food of the food of preparing to subscribe, and the food umber of preparing is more more.
Here, the amount that rule of thumb determine to increase for cafeteria's side is the most reliable, but when do not had to make this decision according to the time, the simplest method is to accelerate uniformly for each project of menu.
But this excessive order and culinary art may cause waste.Much less, compare with not predicting with desired food umber according to desired dosage, promptly compare with predicting without any the situation of existing basic scheme, when using order system to obtain subscription information in advance, required minimum can be determined in advance, thereby the waste of ordering and cooking can be easily reduced.
In addition, in this case, therefore the food that the client that must guarantee to subscribe orders must be provided by the food umber that can provide for the client who not have reservation constantly.
The food umber that the food umber that can provide for the client who does not have to subscribe equals to be prepared deducts the food umber of reservation.This amount is independent of predetermined number.In case client comes in, whether be to be the client who subscribes by definite this clients such as use ID cards.Whether make reservation according to him and changed the direction that this client is taken into.
Be the client who subscribes and received place for the customer service of subscribing.The client who does not do reservation is received the place for the customer service that does not have to subscribe.In both cases, food on the main point just calculates remaining food.Especially, always be shown as the remaining umber of the food that client provided of not doing reservation.Be the message that " does not have leftover " for the project explicit identification on the menu of having sold out at last.
Alternatively, can show the tabulation of the project that can do and quantity thereof so that be not the client of reservation cast a side-look just can judge the restaurant after the restaurant what is supplied.
In addition,, preferably ask client to indicate mode of payment, for example pay the bill in cash avoiding from wage deduction bill etc., thereby avoid later trouble because order system is not confirmed the client's who arbitrarily enters into that do not subscribe sign.
Sum up effect of the present invention, by using such order system, can reach following effect:
(1) especially in cafeteria or restaurant, can determine in advance what the project quilt in the menu Subscribed, how much quantity is. Therefore, can be according to the definite foodstuff portions that will prepare of these numbers Number and the dosage of ordering, thus can rely on intuition manage efficiently cafeteria or The restaurant.
(2) can automatically amount to and upgrade the order content that comes from client, thus cafeteria Side can be saved the troublesome steps that adds up to bill.
(3) can automatically order batching according to the order content to supplier, thus cafeteria's side Can prevent the mistake in order etc.
(4) client can be in advance personal computer etc. by using office etc. order easily. Because can easily subscribe seat and food in the restaurant, client enjoys more convenience. In addition, because cafeteria's lateral root is according to order content subscription batching and preparation set meal, client The possibility that can not get desirable service is very little.
(5) because can be according to client or environmental selection mode of payment, client enjoys more side Just.
(6) owing to accept in advance order, can order batching and make food according to quantity of order Thing. Therefore compare with traditional situation, reduced widely excessive order and the food system of batching Waste on the work.

Claims (24)

1, a kind of order system has cafeteria's server and the terminal by client operating, and they interconnect by a transmission lines, and wherein cafeteria's server has:
A menu file is used to store the information about by the menu that cafeteria provided;
An ingredient file is used for store storage each necessary batching title and consumption at the menu of menu file;
One receives file, be used to store with from shown in the relevant information of project on the menu that terminal received is ordered by client;
A batching amounts to file, is used for amounting to every kind of consumption that batching is required according to client's order; And
A food file is used to store following information, i.e. the menu item that in certain period, must make, and its quantity, and make the required batching of these menu items.
2, order system according to claim 1 is characterized in that: at described cafeteria server, the information stores relevant with the supplier of every kind of batching amounts in the file in described batching.
3, order system according to claim 2 is characterized in that:
Described cafeteria server links to each other with the terminal of suppliers by a transmission lines;
Supplier's terminal identification information is stored in described batching and amounts in the file; And
Described terminal identification information according to when described cafeteria server is ordered batching is transferred to vendor terminal by transmission line with order information.
4, order system according to claim 1 is characterized in that: the deadline of accepting customer order is set, and is crossing the information order batching that amounts to file after the deadline according to batching.
5, order system according to claim 2 is characterized in that: the deadline of accepting customer order is set, and is crossing the information order batching that amounts to file after the deadline according to batching.
6, order system according to claim 3 is characterized in that: the deadline of accepting customer order is set, and is crossing the information order batching that amounts to file after the deadline according to batching.
7, order system according to claim 1 is characterized in that: the following information of storage in receiving file, that is, and the title of the menu item that client orders and quantity thereof, time for eating meals, mode of payment and specific (special) requirements.
8, order system according to claim 1 is characterized in that: the quantity of the ready prepd menu item of storage in described food file.
9, order system according to claim 8 is characterized in that: calculate the quantity do not cook food according to quantity that is presented at the ready prepd menu item on the screen and the quantity of not cooking food.
10, order system according to claim 1 is characterized in that: be each storage information relevant with not doing size of food in the menu in described food file.
11, order system according to claim 1 is characterized in that: whether be the mark of its delivery for every kind of batching is provided for identification supplier in described food file.
12, order system according to claim 1 is characterized in that: amount in the file whether be the mark of its delivery for every kind of batching is provided for identification supplier in described batching.
13, order system according to claim 1 is characterized in that: be each storage picture information in described menu file.
14, a kind of data processing equipment that is installed in the cafeteria has a menu file, is used to store the information about by the menu that cafeteria provided; An ingredient file is used for store storage each necessary batching title and consumption at the menu of menu file; One receives file, be used to store with from shown in the relevant information of project on the menu that terminal received is ordered by client; A batching amounts to file, is used for amounting to every kind of consumption that batching is required according to client's order; And a food file, be used to store following information, i.e. the menu item that in certain period, must make, its quantity, and make the required batching of these menu items.
15, data processing equipment according to claim 14 is characterized in that:
Described data processing equipment links to each other with an order terminal, and client imports his or her order content from this order terminal; And
Order according to the operation acceptance client of described order terminal.
16, a kind of order system that is used to receive customer order has:
A terminal of importing the order content for client;
A server that is used for receiving from described terminal the order input, described server has
A product documentation is used to store with can be by the product that client orders relevant information and reaches
An order file is used to store the order content that comprises the selected product of client.
17, order system according to claim 16 is characterized in that: described server further has an order file, wherein the storage information relevant with the supplier of product and each product.
Whether 18, order system according to claim 16 is characterized in that: described server further has a file, wherein is provided with a checkmark, be used to identify the product of ordering to a supplier and deliver.
19, order system according to claim 16 is characterized in that: the order file storage is by a desired specific (special) requirements of client.
20, a kind of booking method that is used for receiving the order system of customer order comprises:
Show with can be in the relevant information of product of an order terminal order;
The selection of product is changed the content of the order file of storage and the order content-related information in receiving terminal according to coming from order terminal.
21, a kind of booking method that is used for receiving the order system of customer order comprises:
The product list screen that demonstration can be ordered on order terminal, client is from this order terminal input order content;
Demonstration is according to the order form screen that be chosen in order terminal on input order content of client to product;
Demonstration makes client confirm the affirmation screen of the order content imported by order terminal in response to the input of the order content that comes from order form screen;
After confirming to be presented at the content of confirming on the screen, client accepts order.
22, booking method according to claim 21 further comprises, when showing the product tabulation:
At first showing can be by the product category list screen of client's order; And
Show the group product list screen belong to by client's selected big series products on the big class list screen.
23, a kind of order system that is used to receive the client's product order that comes from order terminal comprises:
When importing the order that comes from client, judge to receive whether mistake of order deadline;
Not out-of-date when deadline, accept customer order;
When deadline out-of-date, the message that the explicit identification deadline has been crossed on order terminal, and do not accept order.
24, a kind of order system that is used for receiving from client the product order comprises:
A shop server has the menu file that is used to store about the information of the product that can buy from the shop; And
A terminal links to each other with described shop server by network, and by client operating; Thereby
The product that described client stores in described menu file as information with selection by the described shop server of described terminal access, thus selected product order received.
CN99107061A 1998-05-26 1999-05-26 Ordering system Pending CN1236929A (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
JP143632/98 1998-05-26
JP14363298A JPH11338912A (en) 1998-05-26 1998-05-26 Ordering system, information processor and ordering method

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Publication Number Publication Date
CN1236929A true CN1236929A (en) 1999-12-01

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CN101859464A (en) * 2009-04-08 2010-10-13 东芝泰格有限公司 Order receiving apparatus and order receiving method
CN102789596A (en) * 2011-05-17 2012-11-21 徐建军 Order processing flow
CN105378787A (en) * 2013-04-22 2016-03-02 克罗斯梦想有限责任公司 Shop system
CN111108520A (en) * 2017-07-25 2020-05-05 阿诺·查斯 Virtual restaurant system
CN112927103A (en) * 2021-04-01 2021-06-08 张冰锐 Operation method for fast food industry
CN113226953A (en) * 2018-12-28 2021-08-06 日本烟草产业株式会社 Cigarette commodity management system and cigarette commodity management method

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DE202007008387U1 (en) * 2007-06-12 2007-08-30 Deibel, Ralf Device for assigning customer orders e.g. meals and beverages on the table of restaurant, has means for transferring order to service area, device as reader for cards is designed, and card readable with reader is assigned for each order
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CN100372350C (en) * 2003-01-24 2008-02-27 英保达股份有限公司 VOIP telephone system in intelligent restaurant and communication method
CN101859464A (en) * 2009-04-08 2010-10-13 东芝泰格有限公司 Order receiving apparatus and order receiving method
CN102789596A (en) * 2011-05-17 2012-11-21 徐建军 Order processing flow
CN105378787A (en) * 2013-04-22 2016-03-02 克罗斯梦想有限责任公司 Shop system
CN111108520A (en) * 2017-07-25 2020-05-05 阿诺·查斯 Virtual restaurant system
CN113226953A (en) * 2018-12-28 2021-08-06 日本烟草产业株式会社 Cigarette commodity management system and cigarette commodity management method
CN112927103A (en) * 2021-04-01 2021-06-08 张冰锐 Operation method for fast food industry

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GB9912296D0 (en) 1999-07-28
JPH11338912A (en) 1999-12-10

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