CN117955838A

CN117955838A - Network information determining method and device, storage medium and electronic equipment

Info

Publication number: CN117955838A
Application number: CN202311874265.XA
Authority: CN
Inventors: 谭鸿彪; 李春光; 徐玉姣; 苏星琦; 韦楚瑜; 杨自立
Original assignee: Gree Electric Appliances Inc of Zhuhai; Zhuhai Lianyun Technology Co Ltd
Current assignee: Gree Electric Appliances Inc of Zhuhai; Zhuhai Lianyun Technology Co Ltd
Priority date: 2023-12-29
Filing date: 2023-12-29
Publication date: 2024-04-30

Abstract

The application discloses a method and a device for determining network information, a storage medium and electronic equipment, wherein the method is applied to the field of Internet of things and comprises the following steps: acquiring an index value corresponding to a preset index aiming at a network state to obtain a target index value; under the condition that the target index value is larger than a preset threshold value, acquiring information of a data packet transmitted by a current network to obtain target data packet information; inquiring a solution strategy corresponding to the target data packet information in the solution strategy set to obtain a target solution strategy; and determining target network information according to the target solving strategy, and adjusting the network information of the current network by adopting the target network information so as to reduce network fluctuation in the current network. According to the application, the problem of poor user experience caused by network blocking due to network fluctuation in the complex environment of the Internet of things equipment in the related technology is solved.

Description

Network information determining method and device, storage medium and electronic equipment

Technical Field

The application relates to the field of internet of things, in particular to a method and a device for determining network information, a storage medium and electronic equipment.

Background

In the gradual development stage of the internet of things, the more and more complex environment of the internet of things provides new requirements and tests for the internet of things equipment, the intelligent equipment of the internet of things at present lacks real-time change and flexible processing when being connected with a network, and when the network is generally problematic, the intelligent equipment of the internet of things can only be connected with the network repeatedly and is connected with a new network. The invention provides a network detection connection recovery method for intelligent equipment of the Internet of things.

In the prior art, when a network has a problem, a network connection is restored by adopting a method for replacing a network source, for example, a network such as an Ethernet, a mobile network or a WI-FI network is replaced, but the method cannot find the root cause of the current network problem, and meanwhile cannot solve the problem existing in the network, and the network connection is restored only by adopting the method for replacing the network source, so that the problem still cannot be solved when the next network has the problem, and the efficiency of network transmission is reduced. In the prior art, the communication quality of all networks connected with the equipment can be tested, so that the equipment is always accessed to the optimal network, but the method cannot fundamentally solve the problems actually existing in the network, and the problem of low network transmission efficiency is caused.

Aiming at the problem of poor user experience caused by network blocking due to network fluctuation in the complex environment of the Internet of things equipment in the related technology, no effective solution is proposed at present.

Disclosure of Invention

The application mainly aims to provide a method and a device for determining network information, a storage medium and electronic equipment, so as to solve the problem of poor user experience caused by network blocking due to network fluctuation in a complex environment of Internet of things equipment in the related technology.

In order to achieve the above object, according to one aspect of the present application, there is provided a method of determining network information, the method comprising: acquiring an index value corresponding to a preset index aiming at a network state to obtain a target index value; under the condition that the target index value is larger than a preset threshold value, acquiring information of a data packet transmitted by a current network to obtain target data packet information; inquiring a solution strategy corresponding to the target data packet information in a solution strategy set to obtain a target solution strategy, wherein the solution strategy set comprises corresponding solution strategies obtained by testing different network states in advance for multiple times; and determining target network information according to the target solution strategy, and adopting the target network information to adjust the network information of the current network so as to reduce network fluctuation in the current network.

Further, the method further includes, before inquiring the solution policy corresponding to the target data packet information in the solution policy set to obtain the target solution policy,: acquiring index values corresponding to the preset indexes at each interval for a first preset duration to obtain first index values; switching network configuration under the condition that the first index value is larger than the preset threshold value, and collecting the index value corresponding to the preset index currently to obtain a second index value; switching server information under the condition that the second index value is larger than the preset threshold value, and collecting the index value corresponding to the preset index currently to obtain a third index value; when the third index value is larger than the preset threshold value, adjusting network information of the current network and/or switching other networks, and collecting index values corresponding to the preset indexes currently to obtain fourth index values; and under the condition that the second index value, the third index value or the fourth index value is smaller than or equal to the preset threshold value, acquiring the target data packet information in the current network and determining a corresponding solution strategy to obtain the solution strategy set.

Further, switching network configuration, and collecting the index value corresponding to the preset index currently, where obtaining the second index value includes: switching a router channel of the current network, and collecting an index value corresponding to the preset index at present to obtain a fifth index value; and under the condition that the fifth index value is larger than the preset threshold value, reconfiguring the IP address and the subnet mask of the current network, and collecting the index value corresponding to the preset index currently to obtain the second index value.

Further, before adjusting network information of the current network and/or switching other networks and collecting the index value corresponding to the preset index currently, and obtaining a fourth index value, the method further includes: collecting the duration that the first index value is continuously smaller than or equal to the preset threshold value to obtain a target duration; and under the condition that the target time length is longer than the second preset time length, acquiring network configuration information of the current network to obtain target network configuration information.

Further, adjusting network information of the current network and/or switching other networks, and collecting an index value corresponding to the preset index currently, where obtaining a fourth index value includes: according to the target network configuration information, adjusting the network configuration information of the current network, or restarting the network service of the current network, and collecting the index value corresponding to the preset index at present to obtain a sixth index value; and under the condition that the sixth index value is larger than the preset threshold value, switching the current network to other standby networks, and collecting the index value corresponding to the preset index currently to obtain the fourth index value.

Further, after acquiring the index value currently corresponding to the preset index to obtain a fourth index value, the method further includes: collecting the target data packet information in the current network under the condition that the second index value, the third index value or the fourth index value are all larger than the preset threshold value; and sending the target data packet information in the current network to a target object, wherein the target object adjusts target equipment connected with the current network according to the target data packet information in the current network.

Further, the target packet information includes at least one of the following information: network fault code information and data packet information with the transmission times exceeding the preset times.

In order to achieve the above object, according to another aspect of the present application, there is provided a network information determining apparatus including: the first acquisition unit is used for acquiring index values corresponding to preset indexes of the network state to obtain target index values; the second acquisition unit is used for acquiring the information of the data packet transmitted by the current network under the condition that the target index value is larger than a preset threshold value to obtain target data packet information; the query unit is used for querying a solution strategy corresponding to the target data packet information in a solution strategy set to obtain a target solution strategy, wherein the solution strategy set comprises corresponding solution strategies obtained by testing different network states in advance for multiple times; and the determining unit is used for determining target network information according to the target solving strategy and adopting the target network information to adjust the network information of the current network so as to reduce network fluctuation in the current network.

Further, the apparatus further comprises: the second acquisition unit is used for inquiring the solution strategy corresponding to the target data packet information in the solution strategy set, and acquiring index values corresponding to the preset indexes every first preset time length before obtaining the target solution strategy, so as to obtain first index values; the first switching unit is used for switching network configuration and collecting the index value currently corresponding to the preset index to obtain a second index value under the condition that the first index value is larger than the preset threshold; the second switching unit is used for switching server information and collecting an index value currently corresponding to the preset index to obtain a third index value under the condition that the second index value is larger than the preset threshold; the adjusting unit is used for adjusting the network information of the current network and/or switching other networks under the condition that the third index value is larger than the preset threshold value, and collecting the index value corresponding to the preset index currently to obtain a fourth index value; and the third acquisition unit is used for acquiring the target data packet information in the current network and determining a corresponding solution strategy under the condition that the second index value, the third index value or the fourth index value is smaller than or equal to the preset threshold value, so as to obtain the solution strategy set.

Further, the first switching unit includes: the first switching subunit is used for switching the router channel of the current network, collecting the index value corresponding to the preset index at present and obtaining a fifth index value; and the configuration subunit is used for reconfiguring the IP address and the subnet mask of the current network and collecting the index value currently corresponding to the preset index to obtain the second index value under the condition that the fifth index value is larger than the preset threshold.

Further, the apparatus further comprises: the fourth acquisition unit is used for acquiring the first index value for a duration smaller than or equal to the preset threshold value before adjusting the network information of the current network and/or switching other networks and acquiring the index value corresponding to the preset index currently to obtain a fourth index value, so as to obtain a target duration; and the fifth acquisition unit is used for acquiring the network configuration information of the current network to obtain the target network configuration information under the condition that the target time length is longer than the second preset time length.

Further, the adjusting unit includes: an adjusting subunit, configured to adjust network configuration information of the current network according to the target network configuration information, or restart network service of the current network, and acquire an index value corresponding to the preset index currently to obtain a sixth index value; and the second switching subunit is used for switching the current network to other standby networks under the condition that the sixth index value is larger than the preset threshold value, and acquiring the index value corresponding to the preset index currently to obtain the fourth index value.

Further, the apparatus further comprises: the sixth acquisition unit is configured to acquire the target packet information in the current network when the second index value, the third index value, or the fourth index value is greater than the preset threshold after acquiring the index value currently corresponding to the preset index to obtain the fourth index value; and the sending unit is used for sending the target data packet information in the current network to a target object, wherein the target object adjusts target equipment connected with the current network according to the target data packet information in the current network.

In order to achieve the above object, according to one aspect of the present application, there is provided a computer readable storage medium including a stored computer program, wherein the computer program when run controls a device in which the computer readable storage medium is located to execute the method for determining network information according to any one of the above.

In order to achieve the above object, according to one aspect of the present application, there is provided an electronic device including one or more processors and a memory for storing one or more programs, wherein the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method for determining network information according to any one of the above.

According to the application, the following steps are adopted: acquiring an index value corresponding to a preset index aiming at a network state to obtain a target index value; under the condition that the target index value is larger than a preset threshold value, acquiring information of a data packet transmitted by a current network to obtain target data packet information; inquiring a solution strategy corresponding to the target data packet information in a solution strategy set to obtain a target solution strategy, wherein the solution strategy set comprises corresponding solution strategies obtained by testing different network states in advance for multiple times; and determining target network information according to the target solving strategy, and adjusting the network information of the current network by adopting the target network information so as to reduce network fluctuation in the current network, thereby solving the problem of poor user experience caused by network blocking in the complex environment of the Internet of things equipment in the related technology. The network transmission efficiency is judged through the preset index, the target data packet information of the current network is collected under the condition that the network transmission efficiency is low, the solution strategy corresponding to the current network problem can be matched in the preset solution strategy set through the target data packet information, the effect of rapidly solving the network problem is achieved, the network transmission efficiency is improved, meanwhile, the resistance of the network connected equipment to the network environment fluctuation is improved, and the effect of improving the user experience is achieved.

Drawings

The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the application. In the drawings:

Fig. 1 is a flowchart of a method for determining network information according to a first embodiment of the present application;

FIG. 2 is a schematic diagram of an alternative method for determining network information according to a first embodiment of the present application;

fig. 3 is a schematic diagram of a network information determining apparatus according to a second embodiment of the present application;

Fig. 4 is a schematic diagram of an electronic device for determining network information according to a fifth embodiment of the present application.

Detailed Description

It should be noted that, without conflict, the embodiments of the present application and features of the embodiments may be combined with each other. The application will be described in detail below with reference to the drawings in connection with embodiments.

It should be noted that, the user information (including, but not limited to, user equipment information, user personal information, information transmitted in a network, etc.) and the data (including, but not limited to, data used for analysis, stored data, displayed data, data transmitted in a network, etc.) related to the present application are information and data authorized by the user or fully authorized by each party, and the collection, use and processing of the related data need to comply with the related laws and regulations and standards of the related area, and a corresponding operation entry is provided for the user to select authorization or rejection.

In order that those skilled in the art will better understand the present application, a technical solution in the embodiments of the present application will be clearly and completely described below with reference to the accompanying drawings in which it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the present application without making any inventive effort, shall fall within the scope of the present application.

It should be noted that the terms "first," "second," and the like in the description and the claims of the present application and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate in order to describe the embodiments of the application herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.

Example 1

The present application will be described with reference to preferred implementation steps, and fig. 1 is a flowchart of a method for determining network information according to a first embodiment of the present application, as shown in fig. 1, and the method includes the following steps:

Step S101, acquiring an index value corresponding to a preset index aiming at a network state to obtain a target index value.

In the first embodiment, the network may be the internet of things or other networks, and the implementation subject is a target device in the network, where the target device is a physical device that can be connected to the internet and perform communication and data exchange with other devices, for example, a sensor, an actuator, a smart phone, a smart home appliance, a smart wearable device, a vehicle-mounted device, and the like.

In order to ensure the transmission efficiency of the network, the network transmission state of the current network may be represented by an index value corresponding to a preset index, for example, the preset index may be an index of a data packet loss rate, a transmission delay, a data throughput, etc., and the network transmission state of the current network may be considered worse when the data packet loss rate is greater than a preset threshold, the transmission delay is greater than a preset duration, or the data throughput is greater than a preset throughput threshold. In addition, the network transmission state can be determined by various manners such as a speed testing tool, a network diagnosis tool, bandwidth monitoring software, a quality service (Quality of Service, qoS) tool, a network analyzer, etc., and the target device can call application program interfaces (Application Programming Interface, APIs) or software development kits (Software Development Kit, SDKs) provided by some network service providers when developing, and detect the network condition by using a programming code manner.

Step S102, under the condition that the target index value is larger than a preset threshold value, information of a data packet transmitted by the current network is collected, and target data packet information is obtained.

In the first embodiment, in order to quickly solve the problem existing in the network, when the network transmission efficiency is low, that is, when the target index value is greater than the preset threshold, the target data packet information in the current network is acquired, so that the corresponding solution strategy when the current network transmission efficiency is low can be matched according to the target data packet information, and the network transmission efficiency is improved.

Step S103, inquiring a solution strategy corresponding to the target data packet information in a solution strategy set to obtain a target solution strategy, wherein the solution strategy set comprises corresponding solution strategies obtained by testing different network states in advance.

In the first embodiment, in order to quickly locate and solve the problem existing in the network, the corresponding solution policy may be queried according to the collected target data packet information in the predetermined solution policy set, so as to obtain the target solution policy, thereby solving the problem existing in the current network according to the target solution policy, and improving the network transmission efficiency.

Step S104, determining target network information according to the target solving strategy, and adjusting the network information of the current network by adopting the target network information to reduce network fluctuation in the current network.

In the first embodiment, in order to reduce network fluctuation in the current network, a solution measure and various configuration information can be determined according to a target solution policy, so that a target device, a network or a server can be processed, an effect of solving problems existing in the current network is achieved, a transmission environment of the current network is improved, network transmission efficiency is improved, and an effect of improving user experience is achieved.

In summary, in the method for determining network information according to the first embodiment of the present application, the target index value is obtained by collecting the index value corresponding to the preset index for the network state; under the condition that the target index value is larger than a preset threshold value, acquiring information of a data packet transmitted by a current network to obtain target data packet information; inquiring a solution strategy corresponding to the target data packet information in a solution strategy set to obtain a target solution strategy, wherein the solution strategy set comprises corresponding solution strategies obtained by testing different network states in advance for multiple times; the method comprises the steps of determining target network information according to a target solving strategy, adjusting network information of a current network by adopting the target network information to reduce network fluctuation in the current network, and solving the problem of poor user experience caused by network blocking due to network fluctuation in a complex environment of Internet of things equipment in the related technology. The network transmission efficiency is judged through the preset index, the target data packet information of the current network is collected under the condition that the network transmission efficiency is low, the solution strategy corresponding to the current network problem can be matched in the preset solution strategy set through the target data packet information, the effect of rapidly solving the network problem is achieved, the network transmission efficiency is improved, meanwhile, the resistance of the network connected equipment to the network environment fluctuation is improved, and the effect of improving the user experience is achieved.

Optionally, in the method for determining network information provided in the first embodiment of the present application, before the solution policy set queries the solution policy corresponding to the target packet information to obtain the target solution policy, the method further includes: acquiring index values corresponding to preset indexes every first preset time length to obtain first index values; under the condition that the first index value is larger than a preset threshold value, switching network configuration, and collecting the index value corresponding to the preset index currently to obtain a second index value; under the condition that the second index value is larger than a preset threshold value, server information is switched, and an index value corresponding to the preset index at present is collected to obtain a third index value; when the third index value is larger than the preset threshold value, adjusting network information of the current network and/or switching other networks, and acquiring the index value corresponding to the preset index to obtain a fourth index value; and under the condition that the second index value, the third index value or the fourth index value is smaller than or equal to a preset threshold value, acquiring target data packet information in the current network and determining a corresponding solution strategy to obtain a solution strategy set.

In the first embodiment, in order to query a solution method corresponding to a low network transmission efficiency from a solution policy set, data packet information and corresponding solution policies when the network transmission efficiency is low may be collected in advance, so that target data packet information corresponding to different network problems are matched with the corresponding solution policies to obtain the solution policy set, and further, when a problem occurs in a network, a suitable solution policy is queried in the solution policy set, thereby achieving an effect of quickly solving the network problem, achieving an effect of improving the network transmission efficiency, and further achieving an effect of improving user experience.

Specifically, under the condition that the network transmission efficiency of the current network is low, the data packet information when the network transmission efficiency is low can be acquired to obtain the first data packet information, so that the first data packet information when the network transmission efficiency is low can be matched with a solving strategy, and then the problem existing in the current network is solved by trying to switch the network configuration of the current network. And after the network configuration of the current network is switched, the second index value corresponding to the preset index is collected again. If the second index value is smaller than the preset threshold value, confirming that the solution strategy of the switching network configuration can solve the problems of the current network, associating the first data packet information with the solution strategy of the switching network configuration, storing the first data packet information into a solution strategy set, and storing the switched network configuration.

If the second index value is still greater than the preset threshold value, confirming that the solution strategy for switching network configuration cannot solve the problem existing in the current network, and attempting to solve the problem existing in the current network by switching the solution strategy of server information to eliminate the possibility of network abnormality caused by server abnormality, wherein the server information at least comprises a standby address of a server and a standby port number of the server. And after the server information is switched, the third index value corresponding to the preset index is collected again. If the third index value is smaller than the preset threshold value, confirming that the solution strategy of the switching server information can solve the problems existing in the current network, associating the first data packet information with the solution strategy of the switching server information, storing the first data packet information and the solution strategy of the switching server information into a solution strategy set, and storing the server information after switching.

If the third index value is still greater than the preset threshold value, confirming that the solution strategy of the switching server information cannot solve the problem existing in the current network, and then attempting to adjust the network information of the network of the target device and/or switch the solution strategy of other networks to solve the problem existing in the current network, so as to eliminate the possibility of network abnormality caused by the network configuration of the target device. And after the network configuration information of the network of the target equipment is adjusted and/or other networks are switched, the fourth index value corresponding to the preset index is collected again. If the fourth index value is smaller than the preset threshold value, confirming that the network configuration information of the self network of the target device and/or the solution strategy for switching other networks can solve the problems existing in the current network, associating the first data packet information with the network information of the self network of the target device and/or the solution strategy for switching other networks, storing the first data packet information into a solution strategy set, and storing the network information after the adjustment of the target device and the network information after the switching.

Optionally, in the method for determining network information provided in the first embodiment of the present application, switching network configuration, and collecting an index value corresponding to a preset index currently, where obtaining the second index value includes: switching a router channel of the current network, and collecting an index value corresponding to a preset index to obtain a fifth index value; and under the condition that the fifth index value is larger than a preset threshold value, reconfiguring the IP address and the subnet mask of the current network, and collecting the index value corresponding to the preset index to obtain a second index value.

In the first embodiment, in order to solve the problem existing in the network, in the case where the network transmission environment is poor (i.e., the first index value is greater than the preset threshold value), an attempt may be made to solve the problem caused by channel occupation or improper network configuration to improve the network transmission environment.

In particular, when the network transmission environment is poor, there may be a problem in that one router channel is occupied by a plurality of devices at the same time, resulting in blocking of the network, and thus the channel of the access router in the network may be switched in the router setting. After the router channel switching is completed, the router is reset and switched to a new channel, and after the router is reconnected to the network, the new channel can be used for data transmission. And after the router channel is switched, acquiring an index value corresponding to a preset index in the current network again, namely the fifth index value, if the fifth index value is lower than the preset threshold value, determining that the solution strategy of the switching router channel can solve the network problem existing in the current network, and at the moment, reserving the first data packet information, matching the solution strategy of the switching router channel with the first data packet information and storing the solution strategy into a solution strategy set. If the fifth index value is still higher than the preset threshold value, determining that the solution strategy for switching the router channel cannot solve the network problem existing in the current network, and re-applying the IP address and the subnet mask to the router, and configuring the router according to the newly applied IP address and subnet mask to eliminate the possibility of network abnormality caused by improper network setting and improper address allocation. And after the IP address and the subnet mask are reconfigured, the index value corresponding to the preset index in the current network, namely the second index value, is collected again.

Optionally, in the method for determining network information provided in the first embodiment of the present application, before adjusting network information of a current network and/or switching other networks, and collecting an index value corresponding to a preset index currently, and obtaining a fourth index value, the method further includes: collecting the duration that the first index value is continuously smaller than or equal to a preset threshold value to obtain a target duration; and under the condition that the target time length is longer than the second preset time length, acquiring network configuration information of the current network to obtain the target network configuration information.

In the first embodiment, in order to solve the problem existing in the network, the configuration information of the network when the network transmission efficiency is high, that is, the above-mentioned target network configuration information, may be stored in advance, so that the configuration information of the current connection network of the target device may be switched to the target network configuration information when the network transmission environment is poor (that is, the above-mentioned third index value is greater than the preset threshold value), so as to improve the network transmission efficiency. In an optional embodiment, the network transmission efficiency of the current network may be determined by collecting a first index value corresponding to a preset index, and if the duration of the first index value lower than a preset threshold is longer than a second preset duration, determining that the network transmission efficiency of the current network is higher and the network transmission is more stable, and then collecting the network configuration information of the current network to obtain the target network configuration information. For example, under the condition that the data packet loss rate is lower than 0.2 and the duration of the data packet loss rate is lower than a preset threshold value exceeds 300 seconds, acquiring network configuration information of the current network to obtain the target network configuration information.

Optionally, in the method for determining network information provided in the first embodiment of the present application, adjusting network information of a current network and/or switching other networks, and collecting an index value corresponding to a preset index currently, where obtaining a fourth index value includes: according to the target network configuration information, adjusting the network configuration information of the current network, or restarting the network service of the current network, and collecting the index value corresponding to the preset index to obtain a sixth index value; and under the condition that the sixth index value is larger than the preset threshold value, switching the current network to other standby networks, and collecting the index value corresponding to the preset index currently to obtain a fourth index value.

In order to solve the problem existing in the network in the first embodiment, in the case where the network transmission environment is poor (i.e., the third index value is greater than the preset threshold value), it may be attempted to reconfigure the local network service of the target device to improve the network transmission environment.

Specifically, the network configuration information of the current network connected to the target device may be switched to the network configuration information when the network transmission efficiency is higher, that is, the target network configuration information, or the local network service of the target device may be restarted, so as to eliminate the possibility of network abnormality caused by the network configuration of the target device itself. And after switching the target network configuration information or restarting the local network service of the target device, re-acquiring an index value corresponding to a preset index in the current network, namely the sixth index value, if the sixth index value is lower than the preset threshold value, determining that the switching the target network configuration information or restarting the local network service of the target device can solve the network problem existing in the current network, at the moment, needing to keep the first data packet information, and matching the switching the target network configuration information or restarting the local network service of the target device with the first data packet information, and storing the switching the target network configuration information or restarting the local network service of the target device into a solution policy set. If the sixth index value is still higher than the preset threshold value, determining that the network problem existing in the current network cannot be solved by switching the target network configuration information or restarting the solution strategy of the local network service of the target device, and switching the network connected with the target device to other standby networks to eliminate the possibility of abnormality in the network currently connected with the target device. And after switching to other standby networks, acquiring the index value corresponding to the preset index in the current network again, namely the third index value.

Optionally, in the method for determining network information provided in the first embodiment of the present application, after collecting the index value corresponding to the preset index currently, the method further includes: under the condition that the second index value, the third index value or the fourth index value are all larger than a preset threshold value, acquiring target data packet information in the current network; and sending the target data packet information in the current network to a target object, wherein the target object adjusts target equipment connected with the current network according to the target data packet information in the current network.

In the first embodiment, if the problems of low network transmission efficiency cannot be solved by several solutions, namely, attempting to switch the router channel, reconfiguring the IP address and the subnet mask, switching the server information, restarting the local network of the target device, backtracking the target network configuration information, and switching the standby network, that is, if the second index value, the third index value, or the fourth index value are all greater than the preset threshold, the reason for the low network transmission efficiency is considered to be that the target device itself has a problem, the data packet information transmitted in the current network needs to be acquired, and the data packet information is sent to the target object (for example, a worker or a maintainer) to analyze the data packet information by the target object, thereby judging the possible problem of the target device, and finally adjusting the target device to improve the transmission performance of the target device.

Optionally, in the method for determining network information provided in the first embodiment of the present application, the target packet information includes at least one of the following information: network fault code information and data packet information with the transmission times exceeding the preset times.

In the first embodiment, in order to facilitate querying a corresponding solution policy in a solution policy set when a network problem occurs subsequently, when the network transmission efficiency is low, network fault code information in the current network and data packet information frequently occurring in the network (that is, data packet information with the transmission times exceeding a preset number) are acquired, where the network fault code information refers to error codes or fault information occurring in a network communication process and is used for identifying and locating reasons and problems of network faults, the data packet information frequently occurring in the network may include data packets with transmission failure in the network, and analyzing the data packets with transmission failure may locate equipment or network configuration information with low network transmission efficiency, so as to obtain reasons of low network transmission efficiency.

Alternatively, in the first embodiment, a flow of the solution to the problem of low network transmission efficiency may be as shown in fig. 2. And judging whether the network transmission efficiency of the current network is lower or not by collecting index values corresponding to the preset indexes. If the network transmission efficiency of the current network is lower, the router information of the current network is switched in, or the IP address and the subnet mask of the target device are reapplied and configured. If the router information of the current network is switched in, or the solution strategy of re-applying and configuring the IP address and the subnet mask of the target device cannot solve the problem, the standby address of the server and the standby port number of the server can be switched. If the problem cannot be solved by the solution strategies of the standby address of the switching server and the standby port number of the switching server, restarting the network service of the target device or backtracking the network configuration information to the target network configuration information when the network transmission efficiency is higher. If the network service of the target device is restarted or the solution strategy for backtracking the configuration information of the target network can not solve the problem, the network connected with the target device is switched to the standby network. If the solution strategy switched to the standby network can not solve the problem, the target object adjusts the target device or the device information of the target device. If the above-mentioned one solution policy solves the problem existing in the current network, and improves the network transmission efficiency (which is equivalent to making the first index value corresponding to the preset index higher than the preset threshold), the above-mentioned solution policy and the corresponding target data packet information when the network transmission efficiency is lower can be associated together and stored into the solution policy set, so that the corresponding solution policy can be queried in the solution policy set when the network problem occurs later.

It should be noted that the steps illustrated in the flowcharts of the figures may be performed in a computer system such as a set of computer executable instructions, and that although a logical order is illustrated in the flowcharts, in some cases the steps illustrated or described may be performed in an order other than that illustrated herein.

Example two

The second embodiment of the present application also provides a device for determining network information, and it should be noted that the device for determining network information in the second embodiment of the present application may be used to execute the method for determining network information provided in the first embodiment of the present application. The following describes a device for determining network information according to the second embodiment of the present application.

Fig. 3 is a schematic diagram of a network information determining apparatus according to a second embodiment of the present application. As shown in fig. 3, the apparatus includes: a first acquisition unit 301, a second acquisition unit 302, a query unit 303 and a determination unit 304.

Specifically, the first collection unit 301 is configured to collect an index value corresponding to a preset index for a network state, so as to obtain a target index value.

The second collection unit 302 is configured to collect information of a data packet transmitted by the current network, and obtain information of a target data packet, where the target index value is greater than a preset threshold.

And a query unit 303, configured to query a solution policy set corresponding to the target packet information, to obtain a target solution policy, where the solution policy set includes corresponding solution policies obtained by testing different network states in advance multiple times.

The determining unit 304 is configured to determine target network information according to the target solution policy, and adjust network information of the current network by using the target network information to reduce network fluctuation in the current network.

In the determining device for network information provided in the second embodiment of the present application, a first acquisition unit 301 acquires an index value corresponding to a preset index for a network state to obtain a target index value; the second acquisition unit 302 acquires information of a data packet transmitted by the current network under the condition that the target index value is greater than a preset threshold value, so as to obtain target data packet information; the query unit 303 queries a solution policy corresponding to the target data packet information in a solution policy set to obtain a target solution policy, where the solution policy set includes corresponding solution policies obtained by testing different network states in advance multiple times; the determining unit 304 determines target network information according to the target solving strategy, and adjusts the network information of the current network by adopting the target network information to reduce network fluctuation in the current network, thereby solving the problem of poor user experience caused by network blocking due to network fluctuation in the complex environment of the internet of things equipment in the related art. The network transmission efficiency is judged through the preset index, the target data packet information of the current network is collected under the condition that the network transmission efficiency is low, the solution strategy corresponding to the current network problem can be matched in the preset solution strategy set through the target data packet information, the effect of rapidly solving the network problem is achieved, the network transmission efficiency is improved, meanwhile, the resistance of the network connected equipment to the network environment fluctuation is improved, and the effect of improving the user experience is achieved.

Optionally, in the apparatus for determining network information provided in the second embodiment of the present application, the apparatus further includes: the second acquisition unit is used for inquiring the solution strategy corresponding to the target data packet information in the solution strategy set, and acquiring index values corresponding to preset indexes every first preset time length before obtaining the target solution strategy, so as to obtain first index values; the first switching unit is used for switching network configuration under the condition that the first index value is larger than a preset threshold value, and collecting the index value corresponding to the preset index currently to obtain a second index value; the second switching unit is used for switching the server information and collecting the index value corresponding to the preset index currently under the condition that the second index value is larger than the preset threshold value to obtain a third index value; the adjusting unit is used for adjusting the network information of the current network and/or switching other networks under the condition that the third index value is larger than the preset threshold value, and collecting the index value corresponding to the preset index currently to obtain a fourth index value; the third acquisition unit is used for acquiring the target data packet information in the current network and determining the corresponding solution strategy under the condition that the second index value, the third index value or the fourth index value is smaller than or equal to a preset threshold value, so as to obtain a solution strategy set.

Optionally, in the network information determining apparatus provided in the second embodiment of the present application, the first switching unit includes: the first switching subunit is used for switching the router channel of the current network, collecting the index value corresponding to the preset index at present and obtaining a fifth index value; and the configuration subunit is used for reconfiguring the IP address and the subnet mask of the current network under the condition that the fifth index value is larger than the preset threshold value, and collecting the index value corresponding to the preset index to obtain a second index value.

Optionally, in the apparatus for determining network information provided in the second embodiment of the present application, the apparatus further includes: the fourth acquisition unit is used for acquiring the duration of the first index value continuously smaller than or equal to a preset threshold value before adjusting the network information of the current network and/or switching other networks and acquiring the index value corresponding to the preset index currently to obtain a fourth index value so as to obtain a target duration; and the fifth acquisition unit is used for acquiring the network configuration information of the current network to obtain the target network configuration information under the condition that the target time length is longer than the second preset time length.

Optionally, in the network information determining apparatus provided in the second embodiment of the present application, the adjusting unit includes: the adjusting subunit is used for adjusting the network configuration information of the current network according to the target network configuration information, or restarting the network service of the current network, and collecting the index value corresponding to the preset index to obtain a sixth index value; and the second switching subunit is used for switching the current network to other standby networks under the condition that the sixth index value is larger than the preset threshold value, and acquiring the index value corresponding to the preset index currently to obtain a fourth index value.

Optionally, in the apparatus for determining network information provided in the second embodiment of the present application, the apparatus further includes: the sixth acquisition unit is used for acquiring the target data packet information in the current network under the condition that the second index value, the third index value or the fourth index value is larger than a preset threshold value after acquiring the index value corresponding to the preset index currently to obtain the fourth index value; and the sending unit is used for sending the target data packet information in the current network to the target object, wherein the target object adjusts the target equipment connected with the current network according to the target data packet information in the current network.

Optionally, in the network information determining apparatus provided in the second embodiment of the present application, the target packet information includes at least one of the following information: network fault code information and data packet information with the transmission times exceeding the preset times.

The determining device of the network information includes a processor and a memory, where the first acquisition unit 301, the second acquisition unit 302, the query unit 303, the determining unit 304, and the like are stored as program units, and the processor executes the program units stored in the memory to implement corresponding functions.

The processor includes a kernel, and the kernel fetches the corresponding program unit from the memory. The kernel can be provided with one or more than one, and the efficiency of data transmission is improved by adjusting the kernel parameters.

The memory may include volatile memory, random Access Memory (RAM), and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM), among other forms in computer readable media, the memory including at least one memory chip.

A third embodiment of the present invention provides a computer-readable storage medium having stored thereon a program that, when executed by a processor, implements a method of determining network information.

The fourth embodiment of the invention provides a processor, which is used for running a program, wherein the program runs to execute a method for determining network information.

As shown in fig. 4, a fifth embodiment of the present invention provides an electronic device, where the device includes a processor, a memory, and a program stored in the memory and executable on the processor, and the processor implements the following steps when executing the program: acquiring an index value corresponding to a preset index aiming at a network state to obtain a target index value; under the condition that the target index value is larger than a preset threshold value, acquiring information of a data packet transmitted by a current network to obtain target data packet information; inquiring a solution strategy corresponding to the target data packet information in a solution strategy set to obtain a target solution strategy, wherein the solution strategy set comprises corresponding solution strategies obtained by testing different network states in advance for multiple times; and determining target network information according to the target solving strategy, and adjusting the network information of the current network by adopting the target network information so as to reduce network fluctuation in the current network.

The processor also realizes the following steps when executing the program: inquiring a solution strategy corresponding to the target data packet information in the solution strategy set, and before the target solution strategy is obtained, the method further comprises the following steps: acquiring index values corresponding to preset indexes every first preset time length to obtain first index values; under the condition that the first index value is larger than a preset threshold value, switching network configuration, and collecting the index value corresponding to the preset index currently to obtain a second index value; under the condition that the second index value is larger than a preset threshold value, server information is switched, and an index value corresponding to the preset index at present is collected to obtain a third index value; when the third index value is larger than the preset threshold value, adjusting network information of the current network and/or switching other networks, and acquiring the index value corresponding to the preset index to obtain a fourth index value; and under the condition that the second index value, the third index value or the fourth index value is smaller than or equal to a preset threshold value, acquiring target data packet information in the current network and determining a corresponding solution strategy to obtain a solution strategy set.

The processor also realizes the following steps when executing the program: switching network configuration, collecting the index value corresponding to the preset index at present, and obtaining a second index value comprises: switching a router channel of the current network, and collecting an index value corresponding to a preset index to obtain a fifth index value; and under the condition that the fifth index value is larger than a preset threshold value, reconfiguring the IP address and the subnet mask of the current network, and collecting the index value corresponding to the preset index to obtain a second index value.

The processor also realizes the following steps when executing the program: before adjusting network information of the current network and/or switching other networks and acquiring the index value corresponding to the preset index currently to obtain a fourth index value, the method further comprises the following steps: collecting the duration that the first index value is continuously smaller than or equal to a preset threshold value to obtain a target duration; and under the condition that the target time length is longer than the second preset time length, acquiring network configuration information of the current network to obtain the target network configuration information.

The processor also realizes the following steps when executing the program: adjusting network information of the current network and/or switching other networks, and collecting an index value corresponding to a preset index currently, wherein obtaining a fourth index value comprises: according to the target network configuration information, adjusting the network configuration information of the current network, or restarting the network service of the current network, and collecting the index value corresponding to the preset index to obtain a sixth index value; and under the condition that the sixth index value is larger than the preset threshold value, switching the current network to other standby networks, and collecting the index value corresponding to the preset index currently to obtain a fourth index value.

The processor also realizes the following steps when executing the program: after acquiring the index value corresponding to the preset index at present and obtaining the fourth index value, the method further comprises the following steps: under the condition that the second index value, the third index value or the fourth index value are all larger than a preset threshold value, acquiring target data packet information in the current network; and sending the target data packet information in the current network to a target object, wherein the target object adjusts target equipment connected with the current network according to the target data packet information in the current network.

The processor also realizes the following steps when executing the program: the target packet information at least includes one of the following information: network fault code information and data packet information with the transmission times exceeding the preset times.

The device herein may be a server, PC, PAD, cell phone, etc.

The application also provides a computer program product adapted to perform, when executed on a data processing device, a program initialized with the method steps of: acquiring an index value corresponding to a preset index aiming at a network state to obtain a target index value; under the condition that the target index value is larger than a preset threshold value, acquiring information of a data packet transmitted by a current network to obtain target data packet information; inquiring a solution strategy corresponding to the target data packet information in a solution strategy set to obtain a target solution strategy, wherein the solution strategy set comprises corresponding solution strategies obtained by testing different network states in advance for multiple times; and determining target network information according to the target solving strategy, and adjusting the network information of the current network by adopting the target network information so as to reduce network fluctuation in the current network.

When executed on a data processing device, is further adapted to carry out a program initialized with the method steps of: inquiring a solution strategy corresponding to the target data packet information in the solution strategy set, and before the target solution strategy is obtained, the method further comprises the following steps: acquiring index values corresponding to preset indexes every first preset time length to obtain first index values; under the condition that the first index value is larger than a preset threshold value, switching network configuration, and collecting the index value corresponding to the preset index currently to obtain a second index value; under the condition that the second index value is larger than a preset threshold value, server information is switched, and an index value corresponding to the preset index at present is collected to obtain a third index value; when the third index value is larger than the preset threshold value, adjusting network information of the current network and/or switching other networks, and acquiring the index value corresponding to the preset index to obtain a fourth index value; and under the condition that the second index value, the third index value or the fourth index value is smaller than or equal to a preset threshold value, acquiring target data packet information in the current network and determining a corresponding solution strategy to obtain a solution strategy set.

When executed on a data processing device, is further adapted to carry out a program initialized with the method steps of: switching network configuration, collecting the index value corresponding to the preset index at present, and obtaining a second index value comprises: switching a router channel of the current network, and collecting an index value corresponding to a preset index to obtain a fifth index value; and under the condition that the fifth index value is larger than a preset threshold value, reconfiguring the IP address and the subnet mask of the current network, and collecting the index value corresponding to the preset index to obtain a second index value.

When executed on a data processing device, is further adapted to carry out a program initialized with the method steps of: before adjusting network information of the current network and/or switching other networks and acquiring the index value corresponding to the preset index currently to obtain a fourth index value, the method further comprises the following steps: collecting the duration that the first index value is continuously smaller than or equal to a preset threshold value to obtain a target duration; and under the condition that the target time length is longer than the second preset time length, acquiring network configuration information of the current network to obtain the target network configuration information.

When executed on a data processing device, is further adapted to carry out a program initialized with the method steps of: adjusting network information of the current network and/or switching other networks, and collecting an index value corresponding to a preset index currently, wherein obtaining a fourth index value comprises: according to the target network configuration information, adjusting the network configuration information of the current network, or restarting the network service of the current network, and collecting the index value corresponding to the preset index to obtain a sixth index value; and under the condition that the sixth index value is larger than the preset threshold value, switching the current network to other standby networks, and collecting the index value corresponding to the preset index currently to obtain a fourth index value.

When executed on a data processing device, is further adapted to carry out a program initialized with the method steps of: after acquiring the index value corresponding to the preset index at present and obtaining the fourth index value, the method further comprises the following steps: under the condition that the second index value, the third index value or the fourth index value are all larger than a preset threshold value, acquiring target data packet information in the current network; and sending the target data packet information in the current network to a target object, wherein the target object adjusts target equipment connected with the current network according to the target data packet information in the current network.

When executed on a data processing device, is further adapted to carry out a program initialized with the method steps of: the target packet information at least includes one of the following information: network fault code information and data packet information with the transmission times exceeding the preset times.

It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

In one typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, etc., such as Read Only Memory (ROM) or flash RAM. Memory is an example of a computer-readable medium.

Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transmission media), such as modulated data signals and carrier waves.

It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises an element.

The foregoing is merely exemplary of the present application and is not intended to limit the present application. Various modifications and variations of the present application will be apparent to those skilled in the art. Any modification, equivalent replacement, improvement, etc. which come within the spirit and principles of the application are to be included in the scope of the claims of the present application.

Claims

1. A method for determining network information, comprising:

acquiring an index value corresponding to a preset index aiming at a network state to obtain a target index value;

Under the condition that the target index value is larger than a preset threshold value, acquiring information of a data packet transmitted by a current network to obtain target data packet information;

inquiring a solution strategy corresponding to the target data packet information in a solution strategy set to obtain a target solution strategy, wherein the solution strategy set comprises corresponding solution strategies obtained by testing different network states in advance for multiple times;

And determining target network information according to the target solution strategy, and adopting the target network information to adjust the network information of the current network so as to reduce network fluctuation in the current network.

2. The method of claim 1, wherein, before querying a solution policy set for a solution policy corresponding to the target packet information to obtain a target solution policy, the method further comprises:

acquiring index values corresponding to the preset indexes at each interval for a first preset duration to obtain first index values;

Switching network configuration under the condition that the first index value is larger than the preset threshold value, and collecting the index value corresponding to the preset index currently to obtain a second index value;

switching server information under the condition that the second index value is larger than the preset threshold value, and collecting the index value corresponding to the preset index currently to obtain a third index value;

when the third index value is larger than the preset threshold value, adjusting network information of the current network and/or switching other networks, and collecting index values corresponding to the preset indexes currently to obtain fourth index values;

And under the condition that the second index value, the third index value or the fourth index value is smaller than or equal to the preset threshold value, acquiring the target data packet information in the current network and determining a corresponding solution strategy to obtain the solution strategy set.

3. The method of claim 2, wherein switching network configuration and collecting an index value currently corresponding to the preset index to obtain a second index value comprises:

Switching a router channel of the current network, and collecting an index value corresponding to the preset index at present to obtain a fifth index value;

and under the condition that the fifth index value is larger than the preset threshold value, reconfiguring the IP address and the subnet mask of the current network, and collecting the index value corresponding to the preset index currently to obtain the second index value.

4. The method according to claim 2, wherein before adjusting network information of a current network and/or switching other networks, and collecting an index value currently corresponding to the preset index to obtain a fourth index value, the method further comprises:

collecting the duration that the first index value is continuously smaller than or equal to the preset threshold value to obtain a target duration;

And under the condition that the target time length is longer than the second preset time length, acquiring network configuration information of the current network to obtain target network configuration information.

5. The method of claim 4, wherein adjusting network information of a current network and/or switching other networks, and collecting an index value currently corresponding to the preset index, and obtaining a fourth index value comprises:

According to the target network configuration information, adjusting the network configuration information of the current network, or restarting the network service of the current network, and collecting the index value corresponding to the preset index at present to obtain a sixth index value;

and under the condition that the sixth index value is larger than the preset threshold value, switching the current network to other standby networks, and collecting the index value corresponding to the preset index currently to obtain the fourth index value.

6. The method according to claim 2, wherein after acquiring the index value currently corresponding to the preset index to obtain a fourth index value, the method further comprises:

collecting the target data packet information in the current network under the condition that the second index value, the third index value or the fourth index value are all larger than the preset threshold value;

And sending the target data packet information in the current network to a target object, wherein the target object adjusts target equipment connected with the current network according to the target data packet information in the current network.

7. The method of claim 1, wherein the target packet information comprises at least one of: network fault code information and data packet information with the transmission times exceeding the preset times.

8. A network information determining apparatus, comprising:

The first acquisition unit is used for acquiring index values corresponding to preset indexes of the network state to obtain target index values;

The second acquisition unit is used for acquiring the information of the data packet transmitted by the current network under the condition that the target index value is larger than a preset threshold value to obtain target data packet information;

The query unit is used for querying a solution strategy corresponding to the target data packet information in a solution strategy set to obtain a target solution strategy, wherein the solution strategy set comprises corresponding solution strategies obtained by testing different network states in advance for multiple times;

And the determining unit is used for determining target network information according to the target solving strategy and adopting the target network information to adjust the network information of the current network so as to reduce network fluctuation in the current network.

9. A computer readable storage medium, characterized in that the computer readable storage medium comprises a stored computer program, wherein the computer program, when run, controls a device in which the computer readable storage medium is located to perform the method of determining network information according to any one of claims 1 to 7.

10. An electronic device comprising one or more processors and a memory for storing one or more programs, wherein the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method of determining network information of any of claims 1-7.