CN117827524A - System operation and maintenance method and device - Google Patents
System operation and maintenance method and device Download PDFInfo
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Abstract
The invention discloses a system operation and maintenance method and device, and relates to the technical field of system operation and maintenance. One embodiment of the method comprises the following steps: acquiring system data of a target system aiming at a plurality of system dimensions, and carrying out normalization processing on each system data; determining a system label corresponding to the target system according to the processed system data; determining a physical examination model of the target system according to the system label; collecting operation data of the target system in a monitoring period aiming at a plurality of operation and maintenance dimensions, and inputting the operation data into the physical examination model; and determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy. This embodiment can accurately find out problems with the system.
Description
Technical Field
The present invention relates to the field of system operation and maintenance technologies, and in particular, to a system operation and maintenance method and apparatus.
Background
In the prior art, a single index is generally adopted to carry out physical examination on a system and give repair suggestions. Common implementation mode is that the data center sets the monitoring threshold value of each single index uniformly, and once the single index of the application system exceeds the threshold value, an alarm is triggered. However, many times, the application system cannot operate normally even when the indexes are normal. The system operation and maintenance method cannot accurately find problems existing in the system.
Disclosure of Invention
In view of this, the embodiments of the present invention provide a system operation and maintenance method and apparatus, which can accurately find problems existing in a system.
In a first aspect, an embodiment of the present invention provides a system operation and maintenance method, including:
acquiring system data of a target system aiming at a plurality of system dimensions, and carrying out normalization processing on each system data;
determining a system label corresponding to the target system according to the processed system data;
determining a physical examination model of the target system according to the system label;
collecting operation data of the target system in a monitoring period aiming at a plurality of operation and maintenance dimensions, and inputting the operation data into the physical examination model;
and determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
Optionally, the determining the physical examination model of the target system according to the system label includes:
searching a plurality of alternative models matched with the system labels from a physical examination model library;
receiving selection instructions for the plurality of candidate models;
and determining at least one alternative model corresponding to the selection instruction as a physical examination model of the target system.
Optionally, the determining, according to the output of the physical examination model, the physical examination result and the operation and maintenance policy of the target system includes:
responding to the insufficient performance of the output representation of the physical examination model, determining that the physical examination result is that physical examination fails, and determining that the operation and maintenance strategy is performance optimization;
responding to the output characterization response delay of the physical examination model, determining that the physical examination result is that physical examination fails, and determining that the operation and maintenance strategy is performance optimization, page optimization and user optimization;
and responding to the output characterization page non-response of the physical examination model, determining that the physical examination result is that physical examination does not pass, and determining that the operation and maintenance strategy is network optimization and page optimization.
Optionally, after performing the operation and maintenance processing on the target system according to the operation and maintenance policy, the method further includes:
acquiring the post-operation data of the target system in the next period aiming at the multiple operation dimensions, and inputting the post-operation data into the physical examination model;
and determining a physical examination result and a next strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the next strategy until the output of the physical examination model represents that the physical examination result is normal.
Optionally, the method further comprises:
acquiring operation data and physical examination results of the target system in a plurality of history periods aiming at a plurality of operation and maintenance dimensions;
and carrying out optimization training on the physical examination model according to the operation data and the physical examination results corresponding to the historical periods.
Optionally, the method further comprises:
receiving an adjustment instruction for the physical examination model;
obtaining model parameters and/or system labels corresponding to the adjustment instructions;
and adjusting the physical examination model according to the model parameters and/or the system labels.
Optionally, after the physical examination model is adjusted according to the model parameters and/or the system label, the method further includes:
receiving an issued sharing instruction aiming at the processed physical examination model;
and storing the physical examination model after the adjustment treatment in a physical examination model library.
In a second aspect, an embodiment of the present invention provides a system operation and maintenance device, including:
the data processing module is used for acquiring system data of a target system aiming at a plurality of system dimensions and carrying out normalization processing on each system data;
the label determining module is used for determining a system label corresponding to the target system according to the processed system data;
the model determining module is used for determining a physical examination model of the target system according to the system label;
the model input module is used for collecting operation data of the target system in a monitoring period aiming at a plurality of operation and maintenance dimensions, and inputting the operation data into the physical examination model;
and the operation and maintenance processing module is used for determining the physical examination result and the operation and maintenance strategy of the target system according to the output of the physical examination model and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
Optionally, the model determining module is specifically configured to:
searching a plurality of alternative models matched with the system labels from a physical examination model library;
receiving selection instructions for the plurality of candidate models;
and determining at least one alternative model corresponding to the selection instruction as a physical examination model of the target system.
Optionally, the operation and maintenance processing module is specifically configured to:
responding to the insufficient performance of the output representation of the physical examination model, determining that the physical examination result is that physical examination fails, and determining that the operation and maintenance strategy is performance optimization;
responding to the output characterization response delay of the physical examination model, determining that the physical examination result is that physical examination fails, and determining that the operation and maintenance strategy is performance optimization, page optimization and user optimization;
and responding to the output characterization page non-response of the physical examination model, determining that the physical examination result is that physical examination does not pass, and determining that the operation and maintenance strategy is network optimization and page optimization.
Optionally, the operation and maintenance processing module is further configured to:
acquiring the post-operation data of the target system in the next period aiming at the multiple operation dimensions, and inputting the post-operation data into the physical examination model;
and determining a physical examination result and a next strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the next strategy until the output of the physical examination model represents that the physical examination result is normal.
Optionally, the method further comprises:
the model training module is used for acquiring operation data and physical examination results of the target system in a plurality of history periods aiming at the plurality of operation and maintenance dimensions;
and carrying out optimization training on the physical examination model according to the operation data and the physical examination results corresponding to the historical periods.
In a third aspect, an embodiment of the present invention provides an electronic device, including:
one or more processors;
storage means for storing one or more programs,
the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the methods of any of the embodiments described above.
In a fourth aspect, embodiments of the present invention provide a computer readable medium having stored thereon a computer program which, when executed by a processor, implements a method as described in any of the above embodiments.
In a fifth aspect, embodiments of the present invention provide a computer program product comprising a computer program which, when executed by a processor, implements a method as described in any of the above embodiments.
One embodiment of the above invention has the following advantages or benefits: and acquiring system data of the target system aiming at a plurality of system dimensions, and determining a system label corresponding to the target system according to the system data of the plurality of system dimensions. And determining a physical examination model of the target system according to the system label. And collecting operation data of the target system aiming at a plurality of operation dimensions in a monitoring period, and inputting the operation data into the physical examination model. And determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
Firstly, according to system data of multiple system dimensions, an adaptive physical examination model can be determined for systems of different fields and different types. Secondly, the operation data of the target system aiming at a plurality of operation and maintenance dimensions are input into the physical examination model, so that possible operation hidden dangers of the target system can be comprehensively judged from the multi-dimensions, problems of the system can be accurately found, and corresponding operation and maintenance processing is carried out on the target system.
Further effects of the above-described non-conventional alternatives are described below in connection with the embodiments.
Drawings
The drawings are included to provide a better understanding of the invention and are not to be construed as unduly limiting the invention. Wherein:
FIG. 1 is a flow chart of a system operation and maintenance method according to a first embodiment of the present invention;
FIG. 2 is a flow chart of a system operation and maintenance method according to a second embodiment of the present invention;
FIG. 3 is a flowchart of a system operation and maintenance method according to a third embodiment of the present invention;
FIG. 4 is a flowchart of a system operation and maintenance method according to a fourth embodiment of the present invention;
FIG. 5 is a schematic diagram of a system operation and maintenance device according to an embodiment of the present invention;
fig. 6 is a schematic diagram of a computer system suitable for use in implementing an embodiment of the invention.
Detailed Description
Exemplary embodiments of the present invention will now be described with reference to the accompanying drawings, in which various details of the embodiments of the present invention are included to facilitate understanding, and are to be considered merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.
In the technical scheme of the invention, the aspects of acquisition, analysis, use, transmission, storage and the like of the related user personal information all meet the requirements of related laws and regulations, are used for legal and reasonable purposes, are not shared, leaked or sold outside the aspects of legal use and the like, and are subjected to supervision and management of a supervision department. Necessary measures should be taken for the personal information of the user to prevent illegal access to such personal information data, ensure that personnel having access to the personal information data comply with the regulations of the relevant laws and regulations, and ensure the personal information of the user. Once these user personal information data are no longer needed, the risk should be minimized by limiting or even prohibiting the data collection and/or deletion.
Fig. 1 is a flow chart of a system operation and maintenance method according to a first embodiment of the present invention, as shown in fig. 1, the method includes:
step 101: and acquiring system data of the target system aiming at a plurality of system dimensions, and carrying out normalization processing on each system data.
The system dimension is used to describe system characteristics of the target system. The system dimensions may include: data usage type, system attributes, access channels, user volume, QPS (query rate per second, queries per second), TPS (number of messages processed per second, transaction Per Second), traffic domain, etc. The data usage type may be: OLAP (online analytical processing ), OLTP (online transaction processing, on Line Transaction Processing), and the like. The system attributes may be: basic platform, application system, etc. The access channels may be: internet, intranet, etc.
The normalization process is used to translate the system data into a range of 0 to 1 to facilitate the execution of the subsequent step of determining the system tag.
Step 102: and determining a system label corresponding to the target system according to the processed system data.
A first mapping relationship corresponding to the system tag may be preset in the system. The first mapping relation is used for storing the corresponding relation between the system label and the value range of the processed system data. And according to the first mapping relation, the system label corresponding to the target system. The target system may correspond to at least one system tag.
Step 103: and determining a physical examination model of the target system according to the system label.
The second mapping relationship corresponding to the physical examination model may be preset in the system. The second mapping relation is used for storing the corresponding relation between each system label and each physical examination model. And determining a physical examination model corresponding to the target system according to the second mapping relation. The physical examination model takes operation data of a plurality of operation and maintenance dimensions of the system as input and outputs possible problems or physical examination results of the system.
Step 104: and collecting operation data of the target system aiming at a plurality of operation dimensions in a monitoring period, and inputting the operation data into the physical examination model.
The operation dimension is used for describing characteristic data of the target system in the operation process. The operation dimension may include: network, database, cloud product, current TPS of system, concurrent user volume, number of active connections, application log, operating system data, etc. Wherein, cloud product can be: WAF (website application level intrusion prevention system, web Application Firewall), CLB (cloud computing service, cloud Load Balancing), and the like. The application log may include: recording exception, error log, batch processing state, system success rate, service success rate and the like. The operating system data may include: CPU usage, memory usage, disk space usage duty ratio, IO (Input Output) duty ratio, TCP (transmission control protocol ) connection number, and the like.
Step 105: and determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
If the output of the physical examination model represents that the system runs normally, the physical examination result is determined to be that physical examination passes, and the operation and maintenance strategy is determined to be normal operation and maintenance.
In one embodiment of the invention, if the output characterization performance of the physical examination model is insufficient, determining that the physical examination result is that the physical examination is failed, and determining that the operation and maintenance strategy is performance optimization; if the output of the physical examination model represents response delay, determining that the physical examination result is that physical examination fails, and determining that the operation and maintenance strategy is performance optimization, page optimization and user optimization; if the output of the physical examination model represents that the page does not respond, determining that the physical examination result is that the physical examination does not pass, and determining that the operation and maintenance strategy is network optimization and page optimization.
When the operation and maintenance strategy is performance optimization, a performance optimization program can be called, wherein the performance optimization program is used for optimizing cache, optimizing memory, optimizing load balancing, removing deadlock, removing pages, removing programs and the like. When the operation and maintenance policy is page optimization, a page optimization program can be called, and the page optimization is used for optimizing load balancing, reloading pages, discarding part of user requests and the like. When the operation and maintenance strategy is optimized for the user, a user optimizing program can be called, and the user optimizing program is used for discarding part of user requests, optimizing the current user requests and the like. When the operation and maintenance strategy is network optimization, a network optimization program can be called, and the network optimization program is used for optimizing a network, discarding part of requests, sending network detection reminding and the like.
In the scheme of the embodiment of the invention, the system data of the target system aiming at a plurality of system dimensions are acquired, and the system label corresponding to the target system is determined according to the system data of the plurality of system dimensions. And determining a physical examination model of the target system according to the system label. And collecting operation data of the target system aiming at a plurality of operation dimensions in a monitoring period, and inputting the operation data into the physical examination model. And determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
Firstly, according to system data of multiple system dimensions, an adaptive physical examination model can be determined for systems of different fields and different types. Secondly, the operation data of the target system aiming at a plurality of operation and maintenance dimensions are input into the physical examination model, so that possible operation hidden dangers of the target system can be comprehensively judged from the multi-dimensions, problems of the system can be accurately found, and corresponding operation and maintenance processing is carried out on the target system.
Fig. 2 is a flow chart of a system operation and maintenance method according to a second embodiment of the present invention, as shown in fig. 2, the method includes:
step 201: and acquiring system data of the target system aiming at a plurality of system dimensions, and carrying out normalization processing on each system data.
Step 202: and determining a system label corresponding to the target system according to the processed system data.
Step 203: searching a plurality of alternative models matched with the system labels from a physical examination model library; selection instructions for a plurality of candidate models are received.
A physical examination model library may be preset in the system, the physical examination model library being used to store a plurality of physical examination models. Each biopsy model may correspond to at least one system tag. Each system tag may correspond to at least one biopsy model.
Step 204: and determining at least one alternative model corresponding to the selection instruction as a physical examination model of the target system.
The user can select at least one alternative model from the alternative models according to specific requirements to serve as a physical examination model of the target system.
Step 205: and collecting operation data of the target system aiming at a plurality of operation dimensions in a monitoring period, and inputting the operation data into the physical examination model.
Step 206: and determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
In the scheme of the embodiment of the invention, a plurality of alternative models matched with the system labels are searched out from a physical examination model library according to the system labels corresponding to the target system. The user can select the physical examination model of the target system from the alternative models by himself. And the physical examination result and the operation and maintenance strategy of the target system are determined by using the physical examination model, so that the system operates more stably.
Fig. 3 is a flow chart of a system operation and maintenance method according to a third embodiment of the present invention, as shown in fig. 3, the method includes:
step 301: and acquiring system data of the target system aiming at a plurality of system dimensions, and carrying out normalization processing on each system data.
Step 302: and determining a system label corresponding to the target system according to the processed system data.
Step 303: and determining a physical examination model of the target system according to the system label.
Step 304: and acquiring operation data of the target system in a monitoring period aiming at a plurality of operation dimensions, determining a system label corresponding to the target system according to the processed system data, and inputting the operation data into the physical examination model.
Step 305: and determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model.
Step 306: and determining whether the output of the physical examination model represents that the physical examination result is normal.
And if the physical examination result of the physical examination model is normal, ending the monitoring flow. After the preset time period, step 301 is executed again, and a new monitoring process is started.
If the output of the physical examination model characterizes that the physical examination result is abnormal, step 307 is performed.
Step 307: and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
Step 308: and acquiring the post-operation data of the target system in the next period aiming at a plurality of operation dimensions, and inputting the post-operation data into the physical examination model.
Step 309: and determining the operation and maintenance strategy of the target system according to the output of the physical examination model.
Step 306 is re-executed until the output of the physical examination model indicates that the physical examination result is normal. If 307 to 309 are performed more than a preset number of times, an alert is sent to the target system to prompt the relevant personnel to process as soon as possible.
In the scheme of the embodiment of the invention, the physical examination result and the operation and maintenance strategy of the target system are determined according to the output of the physical examination model. And when the physical examination result is abnormal by the output representation of the physical examination model, continuously collecting operation and maintenance data, and continuously using the latest determined operation and maintenance strategy to perform operation and maintenance treatment on the target system until the physical examination result is normal by the output representation of the physical examination model. The system abnormality can be timely and effectively detected and processed, and the workload of operation and maintenance personnel is reduced.
In one embodiment of the invention, the method further comprises: acquiring operation data and physical examination results of a target system in a plurality of history periods aiming at a plurality of operation and maintenance dimensions; and carrying out optimization training on the physical examination model according to the operation data and the physical examination results corresponding to the historical periods. The operation data and the physical examination result corresponding to the history period are continuously utilized to carry out optimization training on the physical examination model, so that the output result of the physical examination model is more accurate, and the monitoring effect on the system is better.
In one embodiment of the invention, the method further comprises: receiving an adjustment instruction for the physical examination model; obtaining model parameters and/or system labels corresponding to the adjustment instructions; and adjusting the physical examination model according to the model parameters and/or the system labels. The user can adjust the physical examination model according to the self requirement so that the physical examination model meets the operation and maintenance requirements of the system.
After the physical examination model is adjusted by the user, an issued sharing instruction aiming at the processed physical examination model can be sent; and storing the physical examination model after the adjustment treatment in a physical examination model library. The subsequent user can directly select the physical examination model after the adjustment treatment from the physical examination model library as the physical examination model of the monitoring system to monitor the monitoring system.
Fig. 4 is a flow chart of a system operation and maintenance method according to a fourth embodiment of the present invention, as shown in fig. 4, the method includes the following steps:
step S1: and carrying out omnibearing data acquisition on a plurality of different types of target systems. The acquired data includes: the target system is directed to system data of multiple system dimensions and the target system is directed to operation data of multiple operation dimensions in a monitoring period.
Through the collection of multi-dimensional data, the data coverage between the application system and the network, the database and the cloud product is realized, and the running state of the application system is described by adopting more detailed slice data.
Step S2: and setting a physical examination model library.
The initial physical examination model library R { R1, R2, R3} may be manually set. R1, R2 and R3 are physical examination models. Each model is denoted Rn (t, f, n, p). Where t is a tag and t is { v1, v2, v3, v4, v5, v6, v7}. v1, v2, v3, v4, v5, v6, v7 correspond to 7 system dimensions, respectively. f is a function determination, and fn (i 1, i2, i3,) can be set manually. And comparing the result obtained by fn with the n value to obtain a physical examination result. P corresponds to a manual process suggestion or an automated repair script.
And continuously optimizing the physical examination model library by using the alarming slice data to obtain an updated physical examination model library R '(R1', R2', R3'). Each of the biopsy models is denoted Rn ' (t, f ', n ', p). Wherein f ' (i ', i) is calculated by using a similarity algorithm on the current acquired data i and the output i ' of the physical examination model. n' is the judgment threshold value after the physical examination model is optimized.
The physical examination model is different from the past single physical examination index, but describes the association among the application system operation system performance, the application log, the cloud product, the network and the database, and performs machine learning on historical alarm slice data, performs rule matching on the data of the relationship among the dimension data, forms experience data learning, and further strengthens the multidimensional relationship of the application system.
Step S3: and the user interfaces the data acquired by the application system with the physical examination server system through the client device. And recommending the index closest to the application system by the physical examination server system through a label matching degree algorithm. The user can also add the special physical examination index of the user-defined system and adjust the relative threshold duty ratio of the special index.
Step S4: the server judges the physical examination indexes and the collected data, provides detection results for different physical examination indexes, gives out corresponding operation suggestions, and can partially automatically restore the indexes. If the physical examination server system has the restoration authority, the application system can be automatically managed and restored.
According to the scheme provided by the embodiment of the invention, physical examination model setting and automatic learning index judgment are carried out on data in different fields, so that possible hidden operation hazards of an application system can be judged more comprehensively and accurately from multiple dimensions. Through the matching of the relationship similarity, the index setting and selection aiming at systems in different fields and different types are realized, and the automatic repair or repair suggestion prompt can be carried out on part of operation hidden dangers.
Fig. 5 is a schematic structural diagram of a system operation and maintenance device according to an embodiment of the present invention, as shown in fig. 5, the device includes:
the data processing module 501 is configured to acquire system data of a target system for multiple system dimensions, and perform normalization processing on each system data;
the tag determining module 502 is configured to determine a system tag corresponding to the target system according to the processed system data;
a model determining module 503, configured to determine a physical examination model of the target system according to the system label;
the model input module 504 is configured to collect operation data of the target system for a plurality of operation dimensions in a monitoring period, and input the operation data into the physical examination model;
the operation and maintenance processing module 505 is configured to determine a physical examination result and an operation and maintenance policy of the target system according to the output of the physical examination model, and perform operation and maintenance processing on the target system according to the operation and maintenance policy.
Optionally, the model determining module 503 is specifically configured to:
searching a plurality of alternative models matched with the system labels from a physical examination model library;
receiving selection instructions for a plurality of alternative models;
and determining at least one alternative model corresponding to the selection instruction as a physical examination model of the target system.
Optionally, the operation and maintenance processing module 505 is specifically configured to:
responding to the output of the physical examination model to represent the performance deficiency, determining that the physical examination result is that the physical examination fails, and determining that the operation and maintenance strategy is performance optimization;
responding to the output characterization response delay of the physical examination model, determining that the physical examination result is that the physical examination fails, and determining that the operation and maintenance strategy is performance optimization, page optimization and user optimization;
and responding to the output characterization page of the physical examination model to determine that the physical examination result is that the physical examination does not pass, and determining that the operation and maintenance strategy is network optimization and page optimization.
Optionally, the operation and maintenance processing module 505 is further configured to:
acquiring operation and maintenance data of the target system in the next period aiming at a plurality of operation and maintenance dimensions, and inputting the operation and maintenance data into a physical examination model;
and determining a physical examination result and a next strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the next strategy until the output of the physical examination model represents that the physical examination result is normal.
Optionally, the method further comprises:
the model training module is used for acquiring operation data and physical examination results of the target system in a plurality of history periods aiming at a plurality of operation and maintenance dimensions;
and carrying out optimization training on the physical examination model according to the operation data and the physical examination results corresponding to the historical periods.
Optionally, the method further comprises:
the model training module is used for receiving an adjustment instruction aiming at the physical examination model;
obtaining model parameters and/or system labels corresponding to the adjustment instructions;
and adjusting the physical examination model according to the model parameters and/or the system labels.
Optionally, the model training module is further configured to:
receiving an issued sharing instruction aiming at the processed physical examination model;
and storing the physical examination model after the adjustment treatment in a physical examination model library.
The embodiment of the invention provides electronic equipment, which comprises:
one or more processors;
storage means for storing one or more programs,
when the one or more programs are executed by the one or more processors, the one or more processors are caused to implement the methods of any of the embodiments described above.
The embodiment of the invention provides a computer program product, which comprises a computer program, wherein the computer program realizes the system operation and maintenance method in the embodiment of the invention when being executed by a processor.
Referring now to FIG. 6, there is illustrated a schematic diagram of a computer system 600 suitable for use in implementing an embodiment of the present invention. The terminal device shown in fig. 6 is only an example, and should not impose any limitation on the functions and the scope of use of the embodiment of the present invention.
As shown in fig. 6, the computer system 600 includes a Central Processing Unit (CPU) 601, which can perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM) 602 or a program loaded from a storage section 608 into a Random Access Memory (RAM) 603. In the RAM 603, various programs and data required for the operation of the system 600 are also stored. The CPU 601, ROM 602, and RAM 603 are connected to each other through a bus 604. An input/output (I/O) interface 605 is also connected to bus 604.
The following components are connected to the I/O interface 605: an input portion 606 including a keyboard, mouse, etc.; an output portion 607 including a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, a speaker, and the like; a storage section 608 including a hard disk and the like; and a communication section 609 including a network interface card such as a LAN card, a modem, or the like. The communication section 609 performs communication processing via a network such as the internet. The drive 610 is also connected to the I/O interface 605 as needed. Removable media 611 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is installed as needed on drive 610 so that a computer program read therefrom is installed as needed into storage section 608.
In particular, according to embodiments of the present disclosure, the processes described above with reference to flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method shown in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication portion 609, and/or installed from the removable medium 611. The above-described functions defined in the system of the present invention are performed when the computer program is executed by a Central Processing Unit (CPU) 601.
The computer readable medium shown in the present invention may be a computer readable signal medium or a computer readable storage medium, or any combination of the two. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples of the computer-readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this document, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present invention, however, the computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave, with the computer-readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.
The flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The modules involved in the embodiments of the present invention may be implemented in software or in hardware. The described modules may also be provided in a processor, for example, as: the system comprises a data processing module, a label determining module, a model input module and an operation and maintenance processing module. The names of these modules do not limit the module itself in some cases, and for example, the data processing module may also be described as "a module that acquires system data of a target system for a plurality of system dimensions and performs normalization processing on each of the system data".
As another aspect, the present invention also provides a computer-readable medium that may be contained in the apparatus described in the above embodiments; or may be present alone without being fitted into the device. The computer readable medium carries one or more programs which, when executed by a device, cause the device to include:
acquiring system data of a target system aiming at a plurality of system dimensions, and carrying out normalization processing on each system data;
determining a system label corresponding to the target system according to the processed system data;
determining a physical examination model of the target system according to the system label;
collecting operation data of the target system in a monitoring period aiming at a plurality of operation and maintenance dimensions, and inputting the operation data into the physical examination model;
and determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
According to the technical scheme of the embodiment of the invention, the system data of the target system aiming at a plurality of system dimensions are obtained, and the system label corresponding to the target system is determined according to the system data of the plurality of system dimensions. And determining a physical examination model of the target system according to the system label. And collecting operation data of the target system aiming at a plurality of operation dimensions in a monitoring period, and inputting the operation data into the physical examination model. And determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
Firstly, according to system data of multiple system dimensions, an adaptive physical examination model can be determined for systems of different fields and different types. Secondly, the operation data of the target system aiming at a plurality of operation and maintenance dimensions are input into the physical examination model, so that possible operation hidden dangers of the target system can be comprehensively judged from the multi-dimensions, problems of the system can be accurately found, and corresponding operation and maintenance processing is carried out on the target system.
The above embodiments do not limit the scope of the present invention. It will be apparent to those skilled in the art that various modifications, combinations, sub-combinations and alternatives can occur depending upon design requirements and other factors. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the scope of the present invention.
Claims (15)
1. A method of system operation, comprising:
acquiring system data of a target system aiming at a plurality of system dimensions, and carrying out normalization processing on each system data;
determining a system label corresponding to the target system according to the processed system data;
determining a physical examination model of the target system according to the system label;
collecting operation data of the target system in a monitoring period aiming at a plurality of operation and maintenance dimensions, and inputting the operation data into the physical examination model;
and determining a physical examination result and an operation and maintenance strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
2. The method of claim 1, wherein said determining a physical examination model of the target system from the system labels comprises:
searching a plurality of alternative models matched with the system labels from a physical examination model library;
receiving selection instructions for the plurality of candidate models;
and determining at least one alternative model corresponding to the selection instruction as a physical examination model of the target system.
3. The method of claim 1, wherein determining the physical examination result and the operation and maintenance policy of the target system based on the output of the physical examination model comprises:
responding to the insufficient performance of the output representation of the physical examination model, determining that the physical examination result is that physical examination fails, and determining that the operation and maintenance strategy is performance optimization;
responding to the output characterization response delay of the physical examination model, determining that the physical examination result is that physical examination fails, and determining that the operation and maintenance strategy is performance optimization, page optimization and user optimization;
and responding to the output characterization page non-response of the physical examination model, determining that the physical examination result is that physical examination does not pass, and determining that the operation and maintenance strategy is network optimization and page optimization.
4. The method of claim 1, wherein after performing the operation and maintenance process on the target system according to the operation and maintenance policy, further comprising:
acquiring the post-operation data of the target system in the next period aiming at the multiple operation dimensions, and inputting the post-operation data into the physical examination model;
and determining a physical examination result and a next strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the next strategy until the output of the physical examination model represents that the physical examination result is normal.
5. The method as recited in claim 1, further comprising:
acquiring operation data and physical examination results of the target system in a plurality of history periods aiming at a plurality of operation and maintenance dimensions;
and carrying out optimization training on the physical examination model according to the operation data and the physical examination results corresponding to the historical periods.
6. The method as recited in claim 1, further comprising:
receiving an adjustment instruction for the physical examination model;
obtaining model parameters and/or system labels corresponding to the adjustment instructions;
and adjusting the physical examination model according to the model parameters and/or the system labels.
7. The method according to claim 6, wherein after the adjusting the physical examination model according to the model parameters and/or the system label, the method further comprises:
receiving an issued sharing instruction aiming at the processed physical examination model;
and storing the physical examination model after the adjustment treatment in a physical examination model library.
8. A system operation and maintenance device, comprising:
the data processing module is used for acquiring system data of a target system aiming at a plurality of system dimensions and carrying out normalization processing on each system data;
the label determining module is used for determining a system label corresponding to the target system according to the processed system data;
the model determining module is used for determining a physical examination model of the target system according to the system label;
the model input module is used for collecting operation data of the target system in a monitoring period aiming at a plurality of operation and maintenance dimensions, and inputting the operation data into the physical examination model;
and the operation and maintenance processing module is used for determining the physical examination result and the operation and maintenance strategy of the target system according to the output of the physical examination model and carrying out operation and maintenance processing on the target system according to the operation and maintenance strategy.
9. The apparatus of claim 8, wherein the model determination module is specifically configured to:
searching a plurality of alternative models matched with the system labels from a physical examination model library;
receiving selection instructions for the plurality of candidate models;
and determining at least one alternative model corresponding to the selection instruction as a physical examination model of the target system.
10. The apparatus of claim 8, wherein the operation and maintenance processing module is specifically configured to:
responding to the insufficient performance of the output representation of the physical examination model, determining that the physical examination result is that physical examination fails, and determining that the operation and maintenance strategy is performance optimization;
responding to the output characterization response delay of the physical examination model, determining that the physical examination result is that physical examination fails, and determining that the operation and maintenance strategy is performance optimization, page optimization and user optimization;
and responding to the output characterization page non-response of the physical examination model, determining that the physical examination result is that physical examination does not pass, and determining that the operation and maintenance strategy is network optimization and page optimization.
11. The apparatus of claim 8, wherein the operation and maintenance processing module is further configured to:
acquiring the post-operation data of the target system in the next period aiming at the multiple operation dimensions, and inputting the post-operation data into the physical examination model;
and determining a physical examination result and a next strategy of the target system according to the output of the physical examination model, and carrying out operation and maintenance processing on the target system according to the next strategy until the output of the physical examination model represents that the physical examination result is normal.
12. The apparatus as recited in claim 8, further comprising:
the model training module is used for acquiring operation data and physical examination results of the target system in a plurality of history periods aiming at the plurality of operation and maintenance dimensions;
and carrying out optimization training on the physical examination model according to the operation data and the physical examination results corresponding to the historical periods.
13. An electronic device, comprising:
one or more processors;
storage means for storing one or more programs,
when executed by the one or more processors, causes the one or more processors to implement the method of any of claims 1-7.
14. A computer readable medium, on which a computer program is stored, characterized in that the program, when being executed by a processor, implements the method according to any of claims 1-7.
15. A computer program product comprising a computer program which, when executed by a processor, implements the method according to any of claims 1-7.
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