CN117314382A - Information processing method, device, equipment and medium - Google Patents

Abstract

The application discloses an information processing method, an information processing device, information processing equipment and an information processing medium. In the method, a processing efficiency set corresponding to a first user processing a target type message in a statistical period is obtained, wherein the first user is a user selecting to start information efficiency service, the processing efficiency set comprises one or more processing efficiencies, and each processing efficiency in the one or more processing efficiencies indicates the processing efficiency of the first user processing the target type message in a first preset duration. The statistical period includes one or more first preset durations. And generating a first page according to the processing efficiency set corresponding to the acquired one statistical period, so that the processing efficiency of the message is displayed for the first user through the first page, and the first user can intuitively perceive the processing efficiency of the message.

Description

Information processing method, device, equipment and medium

Technical Field

The present disclosure relates to the field of computer technologies, and in particular, to an information processing method, an apparatus, a device, and a medium.

Background

In some organizations, such as enterprises, to facilitate communication and collaboration among employees, collaborative software is configured so that the employees may communicate and collaborate in real-time between two or more people through clients that install the collaborative software. Collaborative software is typically suite software that integrates any of a variety of enterprise address books, instant messaging applications, conferencing applications, etc.

In practical applications, when instant messaging tools in collaborative software are utilized to communicate, a large amount of messages are usually generated, and users are required to process received messages, especially for people who need to communicate with multiple parties in daily life, a large amount of messages are received each day, including important messages that need to be fed back in time.

Disclosure of Invention

In view of this, embodiments of the present application provide an information processing method, apparatus, device, and medium, so as to implement displaying of a message to a user with processing efficiency, and improve user experience.

In order to achieve the above object, the technical solution provided in the embodiments of the present application is as follows:

in a first aspect of the present application, there is provided an information processing method, including:

acquiring a processing efficiency set corresponding to a target type message processed by a first user in a statistical period, wherein the processing efficiency set comprises one or more processing efficiencies, each of the one or more processing efficiencies indicates the processing efficiency of the target type message processed by the first user in a first preset duration, and the statistical period comprises one or more first preset durations; wherein the first user is a user who selects to start information efficiency service;

And generating a first page according to the processing efficiency set, wherein the first page is used for displaying the one or more processing efficiencies to the first user.

In a second aspect of the present application, there is provided an information processing apparatus comprising:

an obtaining unit, configured to obtain a processing efficiency set corresponding to a target type message processed by a first user in a statistics period, where the processing efficiency set includes one or more processing efficiencies, and each processing efficiency in the one or more processing efficiencies indicates a processing efficiency of the first user to process the target type message in a first preset duration, and the statistics period includes one or more first preset durations; wherein the first user is a user who selects to start information efficiency service;

and the generation unit is used for generating a first page according to the processing efficiency set, wherein the first page is used for showing the one or more processing efficiencies to the first user.

In a third aspect of the present application, there is provided an electronic device, the device comprising: a processor and a memory;

the memory is used for storing instructions or computer programs;

the processor is configured to execute the instructions or the computer program in the memory, so that the electronic device performs the method according to the first aspect.

In a fourth aspect of the present application, there is provided a computer readable storage medium having instructions stored therein which, when run on a device, cause the device to perform the method of the first aspect.

In a fifth aspect of the present application, there is provided a computer program product comprising computer programs/instructions which when executed by a processor implement the method of the first aspect.

From this, the embodiment of the application has the following beneficial effects:

in the embodiment of the application, when the first user processes the received message through the instant messaging software, a processing efficiency set corresponding to the first user processing the target type message in the statistical period is obtained. The first user is a user selecting to start the information efficiency service, and the processing efficiency set comprises one or more processing efficiencies, wherein each processing efficiency in the one or more processing efficiencies indicates the processing efficiency of the first user for processing the target type message in a first preset duration. The statistical period includes one or more first preset durations. And generating a first page according to the acquired processing efficiency set corresponding to the statistical period, so that the processing efficiency of the message is displayed for the first user through the first page, the first user can intuitively perceive the processing efficiency of the message, and the user experience is improved.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings that are required to be used in the embodiments or the description of the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments described in the present application, and other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.

Fig. 1 is a flowchart of an information processing method provided in an embodiment of the present application;

FIG. 2a is a schematic diagram of a first page according to an embodiment of the present disclosure;

FIG. 2b is a schematic view of another first page according to an embodiment of the present disclosure;

FIG. 2c is a schematic view of a first page according to an embodiment of the present disclosure;

FIG. 2d is a schematic view of a first page according to an embodiment of the present disclosure;

FIG. 3a is a schematic diagram of an optimization suggestion display provided in an embodiment of the present application;

FIG. 3b is a schematic diagram of a guide card according to an embodiment of the present disclosure;

FIG. 3c is a schematic diagram of a display of a first control according to an embodiment of the present application;

FIG. 3d is a schematic view of a first page according to an embodiment of the present disclosure;

Fig. 4 is a schematic diagram of an information processing apparatus according to an embodiment of the present application;

fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present application.

Detailed Description

In order to make the present application solution better understood by those skilled in the art, the following description will clearly and completely describe the technical solution in the embodiments of the present application with reference to the accompanying drawings in the embodiments of the present application, and it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art without undue burden from the present disclosure, are within the scope of the present disclosure.

In order to facilitate understanding of the technical solutions provided in the embodiments of the present application, the technical background related to the present application will be described first.

Referring to fig. 1, the flowchart of an information processing method provided in the embodiment of the present application may be applied to an information processing device, where the information processing device may be an electronic device, a server, or other devices. As shown in fig. 1, the method includes:

s101: and acquiring a processing efficiency set corresponding to the first user processing the target type message in the statistical period.

In this embodiment, in order to enable the first user to timely grasp the efficiency of processing the message, a set of processing efficiencies of the first user for processing the target type message in a statistical period may be obtained. Wherein, a statistical period can be divided into a plurality of time periods, and each time period corresponds to one processing efficiency. That is, the set of processing efficiencies may include one or more processing efficiencies, each of the one or more processing efficiencies indicating a processing efficiency of the first user to process the target type message for the first preset duration. The time length corresponding to each time period is a first preset time length. For example, a statistical period is 5 days, monday to friday, divided into 5 time periods, and the processing efficiency corresponding to each day is obtained. Alternatively, the statistical period may be 1 day, divided into 1 time period, which is not limited herein.

Wherein, the user decides whether to open the information efficiency service or not by himself so as to provide the corresponding service for the user under the condition that the user opens the information efficiency service. The first user is a user who selects to turn on the information efficiency service. I.e. the method as described in fig. 1 will only be performed if the user chooses to turn on the information efficient service.

The target type message refers to a message related to the working content of the first user, and specifically may include a message in a session of opening a message notification and a message for specifying the first user. The message specifying the first user may be a message referring to the first user, for example, may be an @ message in a session (e.g., @ owner, @ first user), may include an @ message in a session for open message notification and an @ message in a session for close message notification. Specifically, when the statistics operation is executed by the server, after the client receives the message carrying the @ identifier input by the user, a preset label can be marked on the message, and the message and the preset label are sent to the server, so that the server identifies the message as a target type message through the preset label.

The method for acquiring the processing efficiency set corresponding to the target type message processed by the first user in the statistical period comprises the following steps: aiming at any first preset duration, acquiring a first quantity of target type messages received by a first user in the first preset duration; acquiring a second number of target type messages processed by the first user, wherein the second number refers to the number of target type messages which are sent to the first user and are processed in a second preset time period; and determining the quotient of dividing the second number by the first number as the processing efficiency of the first user for processing the target type message in the first preset duration. The second preset time length is smaller than the first preset time length, and specific values of the first preset time length and the second preset time length can be determined according to actual application conditions.

The processing efficiency may be set according to an actual application scenario, for example, a second preset duration reading rate is determined as the processing efficiency, where the second preset duration reading rate refers to: the user reads the proportion of the number of the target type messages in the second preset time period when the target type messages are received and the proportion of the number of the target type messages received by the first user in the first preset time period. For example, the first preset duration is 24 hours, the second preset duration is 12 hours, and the 12-hour reading rate refers to: the number of target type messages received by the user on the same day is a proportion of the number of target type messages read within 12 hours (including 12 hours) to the number of target type messages received by the user on the same day. Wherein, reading within 12 hours means that the time difference from the time when the target type message is sent to the user to the time when the user reads the message is less than or equal to 12 hours. For example, today, 8 a.m. user receives a target type message, and if the user completes reading before 8 a.m. user indicates that the target type message is read within 12 hours.

It should be noted that, when the first number or the second number is counted, the counted number of messages is the number of messages after the deduplication process. The deduplication operation can be performed according to the user identification, the session identification and the message identification.

In one embodiment of the present disclosure, when the statistical period includes a plurality of first preset durations, a first number and a second number corresponding to each of the first preset durations may be obtained, and a processing efficiency corresponding to the statistical period is determined based on the first number and the second number corresponding to each of the plurality of first preset durations. For example, the statistical period is 5 days, the second number of mondays is x1, and the first number is y1; the second number of Tuesdays is x2, the first number is y2; by analogy, when the second number of friday is x5 and the first number is y5, the treatment efficiency corresponding to one week is (x1+x2+ … +x5)/(y1+y2+ … +y5). Furthermore, the daily processing efficiency can also be calculated.

S102: a first page is generated from the set of processing efficiencies, the first page for displaying one or more processing efficiencies to a first user.

After a processing efficiency set corresponding to a statistics period is obtained, a first page is generated according to the processing efficiency set, and the first page can comprise one or more processing efficiencies in the processing efficiency set, so that a first user can intuitively perceive the efficiency of processing the message in the statistics period through the first page.

In one embodiment of the present disclosure, the first page may further include a processing efficiency corresponding to the statistical period. For example, the first page diagram shown in fig. 2a may include not only an icon that reflects the processing efficiency of the whole of the week from monday to friday, but also the processing efficiency of the whole of the week. Further, when the first user needs to view a specific processing efficiency value of a certain day, the corresponding date can be clicked, and the corresponding processing efficiency is displayed in the first page. For example, as shown in fig. 2b, when the first user clicks on tuesday, the specific processing efficiency 92% is displayed below, and the number of received messages 4689 and the number of read messages 4313 are displayed. Wherein the processing efficiency shown in fig. 2b is a 12 hour reading rate.

In one embodiment of the disclosure, determining a classification result corresponding to the first user according to the processing efficiency set and the processing efficiency threshold; and displaying the classification result information on the first page. The classification result is used for indicating the degree of the message processing efficiency of the first user in a first preset duration, and the user can directly check the degree of the message processing efficiency of the user through the first page.

Specifically, for any first preset duration, determining a classification result corresponding to the first user as a first classification result in response to the processing efficiency corresponding to the first preset duration being greater than or equal to a first processing efficiency threshold. The first classification result indicates that the first user can timely process the received target type message.

And determining a classification result corresponding to the first user as a second classification in response to the processing efficiency corresponding to the first preset time length being smaller than the first processing efficiency threshold and greater than or equal to the second processing efficiency threshold. Wherein the second classification result indicates that the first user can process most of the target type session messages in time.

And determining the classification result corresponding to the first user as a third classification result in response to the processing efficiency corresponding to the first preset time length being smaller than the second processing efficiency threshold. Wherein the third classification result indicates that the first user needs to improve the efficiency of processing the target type message.

The first processing efficiency threshold is greater than the second processing efficiency threshold, and specific values of the first processing efficiency threshold and the second processing efficiency threshold can be determined according to actual application conditions. For example, if the first processing efficiency threshold is 90% and the second processing efficiency threshold is 80%, when the processing efficiency corresponding to the first preset duration is greater than or equal to 90%, the classification result corresponding to the first user is an efficiency pioneer; when the processing efficiency corresponding to the first preset duration is more than or equal to 80% and less than 90%, the classification result corresponding to the first user is taken as an introgression optimum; and when the processing efficiency corresponding to the first preset time length is less than 80%, the classification result corresponding to the first user is the first cottage.

In an embodiment of the present disclosure, it may be known that the processing efficiency corresponding to the statistical period may also be obtained through the foregoing disclosure, and then a classification result corresponding to the statistical period by the first user may be determined according to the processing efficiency corresponding to the statistical period and the processing efficiency threshold.

In one embodiment of the present disclosure, the above classification results are included in the first page, so that the first user may view, in the first page, the classification results corresponding to the statistical period and the classification results for each first preset duration. For example, as shown in fig. 2c, one statistical period is 5 days, and for each classification result corresponding to the processing efficiency of each day, the user can check through the first page. For example, the processing efficiency corresponding to the thursday is 92%, and the classification result is an efficiency pioneer.

In one embodiment of the present disclosure, the first user may also share experience with itself in processing information efficiency to help other users improve information processing efficiency. Specifically, a sharing page is displayed in response to a triggering operation of a first user on a sharing component; and generating a user case according to the information recorded by the first user on the sharing page. For example, the first page may further include an interpretation information for the classification result and a component for sharing the use hearts, and the user may jump to the sharing page by triggering the sharing component, and the user may record the hearts of using the instant messaging software in the page, so as to help other users to improve the message processing efficiency.

In one embodiment of the present disclosure, the processing efficiency of one or more statistical periods may also be displayed in the first page in units of statistical periods, or the processing efficiency corresponding to the selected period may be displayed in the first page according to the period selected by the user in support of the user selection. For example, supporting the user to switch time by taking the week as the dimension, and displaying the processing efficiency of the week in the first page when the user selects the week; and when the user selects the last week, displaying the processing efficiency of the last week in the first page. For example, as shown in fig. 2d, the data presentation area in the first page presents a processing efficiency of approximately two weeks.

In one embodiment of the present disclosure, for a session with an unread message of a first user, an optimization measure for the session may also be determined according to the number of unread messages corresponding to the session and the interaction behavior of the first user in the session in a preset period of time; and displaying the optimization measure proposal information corresponding to the session on the first page. The optimization measures are used for guiding the first user to manage the session so as to improve the working efficiency.

In one embodiment of the disclosure, when the number of unread messages corresponding to a session is less than a third number and a first user has no interaction in the session in a third preset time period, determining that an optimization measure corresponding to the session is to start a no-disturbance mode; and determining that the optimization measure corresponding to the session is to be moved into the session box in response to the number of unread messages corresponding to the session being greater than the fourth number and the first user not interacting in the session within a fourth preset time period. The fourth number is greater than or equal to the third number, and the duration corresponding to the fourth preset time period is greater than or equal to the duration corresponding to the third time period.

In embodiments of the present disclosure, opening a session in a no-disturb mode refers to closing a session of message notification. The conversation box belongs to a kind of disturbance-free function, joins the conversation in the conversation box, is not displayed on the information flow page and no longer receives the message prompt.

In one embodiment of the present disclosure, a session that initiates the do-not-disturb mode may be received into the do-not-disturb group, and a user may view the session that initiates the do-not-disturb mode by triggering a control of the do-not-disturb group. The session box is the next-stage packet in the no-disturbance-rejection packet, that is, the user needs to trigger the control of the no-disturbance-rejection packet to check the session for opening the no-disturbance-rejection mode and the entrance of the session box, and needs to trigger the entrance of the session box further to see the session received into the session box.

For example, the third number and the fourth number are both 100, the third preset time period is 30 days, the fourth preset time period is 60 days, the number of unread messages in a certain session is less than 100, and the user has no interaction within 30 days in the session, the user is recommended to start the no-disturbance-rejection mode for the session; if the number of unread messages in a session is greater than 100 and the user has no interaction within 60 days of the session, the user is recommended to move the session into the session box. The interaction of the user in the session can include the user sending a message in the session, the user opening the session to browse unread messages, etc.

In one embodiment of the present disclosure, the first page further includes a session and optimization measure suggestion information corresponding to the session, so that the first user can optimize the session based on the optimization measure suggestion information. Specifically, an optimization processing control corresponding to optimization measure proposal information is displayed in a first page; and responding to the triggering of the optimization processing control by the user, and executing corresponding optimization processing operation on the related session of the first user. For example, as shown in fig. 3a, an optimization suggestion region is included in the first page, in which optimization measure suggestion information for a part of the session can be displayed. As shown in fig. 3a, for a first group of items, there are 96 unread messages and the first user does not speak within 30 days, then the first user is advised to turn on the group without disturbance and the turn on of the no disturbance control is displayed; for the second hand digital transaction group, there are 999 unread messages and the first user cannot say within 60 days, the first user is advised to move the group into the session box and the move-into-session box control is displayed.

In one embodiment of the present disclosure, a first page is updated in response to a first user triggering an optimization process control, and the updated first page is obtained. The updated first page does not include optimization measure suggestion information corresponding to the optimization processing control. That is, when the first user receives the optimization suggestion for the session, the first page no longer displays the session.

In one embodiment of the present disclosure, the unread identification displayed in the client interface of the first user by the session is eliminated in response to performing a respective optimization processing operation on the respective session of the first user. That is, after the optimization process is performed on the corresponding session of the first user, the unread identifier corresponding to the session is no longer displayed.

In one embodiment of the present disclosure, the first page may further include guidance information for guiding the first user to improve message processing efficiency. Wherein the guidance information may include one or more cards, each card including base information and a link. And responding to the triggering operation of the first user on the link, and jumping to the corresponding guide information detail page. Wherein the guide information detail page shows how to improve the information processing efficiency, so that the first user can know in detail the way to improve the information processing efficiency. Specifically, the guiding information may include information of one or more user cases, one card corresponds to one user case, the basic information may include a user identifier of the second user corresponding to the user case, and the user identifier may include an avatar, a nickname, and the like of the second user.

In one embodiment of the present disclosure, a personal home page of a second user in a client is displayed in response to a triggering operation of the first user on a user identification of the second user in a card. When the first user adds the second user as a friend through the client, the personal homepage can comprise a message communication control; the personal home page may include an add control when the first user has not added the second user as a friend through the client. Or in the enterprise address book scene, the personal homepage directly comprises a message communication control, and the first user can start communication with the second user by triggering the message communication control to open the session.

In one embodiment of the present disclosure, reply messages of different users to the guidance information may also be displayed on the first page. Specifically, each card can also include text added by the second user, when the first user views the text, the first user can reply to the text by a message, and also can browse messages replied by other users through the first page. Wherein the content of the reply includes an expression.

For example, the card schematic diagram shown in fig. 3b, the schematic diagram includes an avatar, a nickname, text of the second user and a link "view my usage mode" for viewing the usage mode of the second user, and the first user can view the specific usage mode of the second user using instant messaging software by clicking the link, so that the efficiency of processing the message by the first user is improved through learning.

The second user can share the method of improving the message processing efficiency through the client used by the second user. Specifically, in response to the sharing operation triggered by the second user, a sharing template may be displayed, and the second user may fill in the information to be shared in the sharing template. And responding to the operation of uploading the shared information triggered by the second user, and generating a shared case according to the information filled in the shared template so as to display the shared case in the guide information.

It should be noted that, not only the guiding information may be added to the first page, but also guiding information may be added to other pages, and the guiding information added to other pages may guide the user to improve the message processing efficiency, and may guide the user to perform other operations, which is not limited herein.

By the method, users in enterprises/organizations can share the method and experience for improving the efficiency, so that the work efficiency of the organizations is improved.

In one embodiment of the present disclosure, the first user may view the first page by:

one way is to send a view message to a client of a first user, the view message being for guiding the first user to view a first page; and responding to the triggering operation of the first user on the message viewing, and displaying the first page to the first user. In particular, the processing device may send a view message to the client of the first user at regular intervals, for example 9 a.m. every monday, for demonstrating the processing efficiency of monday through friday. After the first user receives the view message, the first user may click on the view message to display the first page. Or after the first user clicks the view message, displaying a second page, and displaying basic information and a view link in the second page, wherein the view link is used for jumping to the first page. The basic information may include a calculation mode of the processing efficiency, a graph of a change of the processing efficiency in a last statistical period, and the like.

When pushing the viewing message to the user, a pushing rule can be preset, for example, the viewing message is pushed to the user in a batch pushing and gradual metering mode according to 30%, 60% and 100% rhythms. For example, if 1000 users coexist, the first group pushes view messages to 30% of the users, the second group pushes view messages to 60% of the users, and the third group pushes view messages to all the users. Further, during pushing, 3 kinds of classification results are pushed to the user according to a preset classification proportion, for example, 3 kinds of classification results are pushed according to a proportion of 8:1:1, namely, 80% of the pushed users are "first-go Mao Lu", 10% of the pushed users are "efficiency pioneer", and 10% of the pushed users are "fade-in Canon".

In another way, a component for viewing the first page, namely a view processing efficiency component, is added to a personal homepage of a corresponding client of the first user, and the first page is displayed to the first user in response to the triggering operation of the first user on the view processing efficiency component. Namely, by adding the view processing efficiency component in the personal homepage of the first user, the first user can quickly view the first page, and the convenience of the user is improved.

In another mode, displaying a first control at a preset position of an information flow display area in a client interface; and responding to the triggering operation of the first user on the first control, and displaying the first page to the first user. The first user is guided to view the first page in a mode of displaying the first control at a preset position of the information flow display area in the client interface corresponding to the first user. The number of messages received and processed message processing in the third preset duration may also be displayed in the associated position of the first control, where the messages may include all types of messages received by the first user in the third preset duration, or may be target types of messages received by the first user in the third preset duration.

For example, the information flow display area 300 of the client interface shown in FIG. 3c, first control 301, processed message processing 532, and the number of messages received 582 are displayed at a top position of the information flow display area 300. When the first user clicks on first control 301, first page 400 is presented to the first user. In this first page 400, data about the first user's processed information may be displayed, as well as various details of viewing through the "expand more" control.

It should be noted that, the above-mentioned manner of viewing the first page is not only used for viewing the first page, but also used for viewing other pages, and the embodiment is not limited herein.

For ease of understanding the content included in the first page, reference is made to fig. 3d, which is a general schematic diagram of the first page, in which a plurality of display areas are included, different display areas displaying different content. If the first display area displays the processing efficiency of monday to friday every day and the classification result corresponding to the processing efficiency; the second display area is used for displaying the processing efficiency change trend of nearly two weeks; the third display area is used for displaying the guiding backrest; the fourth display area is used for displaying optimization suggestions. In addition, the first page may further include a subscription component 302 and a sharing component 303, where the subscription component 302 is configured to subscribe or unsubscribe from a function of periodically sending a viewing message, and the sharing component 303 may define the function of the component according to actual requirements, and one is to share the first page to other users through the sharing component 303; alternatively, the sharing component 303 shares the function of viewing the first page with other users, and the other users view their own first page through the sharing link.

When the first user processes the received message, the processing efficiency set corresponding to the first user processing the target type message in the statistical period is obtained in response to the processing operation of the first user. The set of processing efficiencies includes one or more processing efficiencies, each of the one or more processing efficiencies indicating a processing efficiency of the first user to process the target type message for a first predetermined duration. The statistical period includes one or more first preset durations. And generating a first page after the processing efficiency set corresponding to one statistical period is acquired, so that the processing efficiency is displayed for the first user through the first page, the first user can intuitively perceive the efficiency of processing the message, and the user experience is improved.

Based on the method embodiments, the embodiments of the present application further provide an information processing apparatus and a device, and the description will be made with reference to the accompanying drawings.

Referring to fig. 4, which is a structural diagram of an information processing apparatus according to an embodiment of the present application, as shown in fig. 4, the apparatus may include: an acquisition unit 401 and a generation unit 402.

An obtaining unit 401, configured to obtain a processing efficiency set corresponding to a target type message processed by a first user in a statistics period, where the processing efficiency set includes one or more processing efficiencies, and each of the one or more processing efficiencies indicates a processing efficiency of the first user to process the target type message in a first preset duration, and the statistics period includes one or more first preset durations; wherein the first user is a user who selects to start information efficiency service;

And a generating unit 402, configured to generate a first page according to the set of processing efficiencies, where the first page is used to show the one or more processing efficiencies to the first user.

In one embodiment of the present disclosure, the obtaining unit 401 is specifically configured to obtain, for any one of the first preset durations, a first number of target type messages received by the first user within the first preset duration; acquiring a second number of the target type messages processed by the first user, wherein the second number refers to the number of the target type messages which are processed in a second preset time period when the target type messages are sent to the first user, and the second preset time period is smaller than the first preset time period; and determining the quotient of dividing the second number by the first number as the processing efficiency of the first user for processing the target type message in the first preset duration.

In one embodiment of the present disclosure, the target type message includes one or more of the following:

opening a message in a session of message notification;

the first user message is mentioned.

In one embodiment of the present disclosure, the apparatus further comprises: a determination unit and a display unit;

The determining unit is used for determining a classification result corresponding to the first user according to the processing efficiency set and the processing efficiency threshold value, wherein the classification result is used for indicating the degree of the message processing efficiency of the first user in a corresponding first preset duration;

the display unit is used for displaying the classification result information in the first page.

In one embodiment of the present disclosure, the apparatus further comprises: a determination unit and a display unit;

the determining unit is used for determining optimization measures for the conversation of the first user with unread messages according to the number of the unread messages corresponding to the conversation and the interaction behavior of the first user in the conversation in a preset time period;

the display unit is used for displaying the optimization measure proposal information corresponding to the session on the first page.

In one embodiment of the disclosure, the determining unit is specifically configured to determine that the optimization measure corresponding to the session is to open a no-disturbance mode when the number of unread messages corresponding to the session is less than a third number and the first user has no interaction in the session within a third preset time period; when the number of unread messages corresponding to the session is greater than a fourth number and the first user has no interaction in the session in a fourth preset time period, determining that the optimization measure corresponding to the session is to be moved into a session box;

The fourth number is greater than or equal to the third number, and the duration corresponding to the fourth preset time period is greater than or equal to the duration corresponding to the third time period.

In one embodiment of the present disclosure, the apparatus further comprises: a display unit and a processing unit;

the display unit is used for displaying an optimization processing control corresponding to the optimization measure proposal information in the first page;

the processing unit is used for responding to the first user to trigger the optimizing control to execute corresponding optimizing operation on the corresponding session of the first user.

In one embodiment of the present disclosure, the apparatus further comprises: an updating unit and/or an erasing unit;

the updating unit is used for responding to the first user to trigger the optimization processing control, updating the first page and obtaining an updated first page, wherein the updated first page does not comprise optimization measure suggestion information corresponding to the optimization processing control;

and the elimination unit is used for eliminating the unread identification displayed in the client interface of the first user by the session after corresponding optimization processing operation is performed on the corresponding session of the first user.

In one embodiment of the present disclosure, the first page further includes guiding information for guiding the first user to improve message processing efficiency.

In one embodiment of the present disclosure, the guidance information includes one or more cards, each card including base information and a link; the apparatus further comprises: a jump unit;

the jump unit is used for responding to the triggering operation of the first user on the link and jumping to the corresponding guide information detail page.

In one embodiment of the disclosure, each card corresponds to a user case, the basic information includes a user identifier of a second user corresponding to the user case, and the apparatus further includes: a display unit;

the display unit is used for responding to the triggering operation of the first user on the user identification and displaying the personal homepage of the second user in the client.

In one embodiment of the present disclosure, the apparatus further comprises: a display unit;

the display unit is used for displaying reply messages of different users aiming at the guide information on the first page.

In one embodiment of the present disclosure, the apparatus further comprises: a transmitting unit and a display unit;

The sending unit is used for sending a viewing message to the client of the first user, wherein the viewing message is used for guiding the first user to view the first page;

the display unit is used for responding to the triggering operation of the first user on the message viewing and displaying the first page to the first user;

the display unit is further used for responding to the triggering operation of the first user on the view processing efficiency component in the personal homepage and displaying the first page to the first user;

the display unit is further used for displaying a first control at a preset position of the information flow display area in the client interface;

the display unit is further used for responding to the triggering operation of the first user on the first control and displaying the first page to the first user.

In one embodiment of the present disclosure, the number of messages received and the number of messages processed within a third preset time period are displayed at the associated position of the first control.

In one embodiment of the present disclosure, the apparatus further comprises: a display unit;

the display unit is used for responding to the triggering operation of the first user on the sharing component and displaying a sharing page;

The generating unit 402 is further configured to generate a user case according to the information recorded by the first user on the sharing page.

It should be noted that, for specific implementation of each unit in this embodiment, reference may be made to the description related to the embodiment of the method shown in fig. 1.

The division of the units in the embodiments of the present disclosure is merely a logic function division, and other division manners may be implemented in practice. Each functional unit in the embodiments of the present disclosure may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. For example, in the above embodiment, the processing unit and the transmitting unit may be the same unit or may be different units. The integrated units may be implemented in hardware or in software functional units.

Referring to fig. 5, a schematic structural diagram of an electronic device 500 suitable for use in implementing embodiments of the present disclosure is shown. The terminal devices in the embodiments of the present disclosure may include, but are not limited to, mobile terminals such as mobile phones, notebook computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablet computers), PMPs (portable multimedia players), in-vehicle terminals (e.g., in-vehicle navigation terminals), and the like, and stationary terminals such as digital TVs, desktop computers, and the like. The electronic device shown in fig. 5 is merely an example and should not be construed to limit the functionality and scope of use of the disclosed embodiments.

As shown in fig. 5, the electronic device 500 may include a processing means (e.g., a central processing unit, a graphics processor, etc.) 501, which may perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM) 502 or a program loaded from a storage means 508 into a Random Access Memory (RAM) 503. In the RAM503, various programs and data required for the operation of the electronic apparatus 500 are also stored. The processing device 501, the ROM 502, and the RAM503 are connected to each other via a bus 504. An input/output (I/O) interface 505 is also connected to bus 504.

In general, the following devices may be connected to the I/O interface 505: input devices 506 including, for example, a touch screen, touchpad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; an output device 507 including, for example, a Liquid Crystal Display (LCD), a speaker, a vibrator, and the like; storage 508 including, for example, magnetic tape, hard disk, etc.; and communication means 509. The communication means 509 may allow the electronic device 500 to communicate with other devices wirelessly or by wire to exchange data. While fig. 5 shows an electronic device 500 having various means, it is to be understood that not all of the illustrated means are required to be implemented or provided. More or fewer devices may be implemented or provided instead.

In particular, according to embodiments of the present disclosure, the processes described above with reference to flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a non-transitory computer readable medium, the computer program comprising program code for performing the method shown in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network via the communication means 509, or from the storage means 508, or from the ROM 502. The above-described functions defined in the methods of the embodiments of the present disclosure are performed when the computer program is executed by the processing device 501.

The electronic device provided by the embodiment of the present disclosure belongs to the same inventive concept as the method provided by the above embodiment, and technical details not described in detail in the present embodiment can be seen in the above embodiment, and the present embodiment has the same beneficial effects as the above embodiment.

The present disclosure provides a computer storage medium having stored thereon a computer program which, when executed by a processor, implements the method provided by the above embodiments.

It should be noted that the computer readable medium described in the present disclosure may be a computer readable signal medium or a computer readable storage medium, or any combination of the two. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples of the computer-readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this disclosure, a computer-readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present disclosure, however, the computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave, with the computer-readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, fiber optic cables, RF (radio frequency), and the like, or any suitable combination of the foregoing.

In some implementations, the clients, servers may communicate using any currently known or future developed network protocol, such as HTTP (Hyper Text Transfer Protocol ), and may be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), the internet (e.g., the internet), and peer-to-peer networks (e.g., ad hoc peer-to-peer networks), as well as any currently known or future developed networks.

The computer readable medium may be contained in the electronic device; or may exist alone without being incorporated into the electronic device.

The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to perform the method described above.

Computer program code for carrying out operations of the present disclosure may be written in one or more programming languages, including, but not limited to, an object oriented programming language such as Java, smalltalk, C ++ and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computer (for example, through the Internet using an Internet service provider).

The flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The units involved in the embodiments of the present disclosure may be implemented by means of software, or may be implemented by means of hardware. Where the names of the units/modules do not constitute a limitation of the units themselves in some cases.

The functions described above herein may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: a Field Programmable Gate Array (FPGA), an Application Specific Integrated Circuit (ASIC), an Application Specific Standard Product (ASSP), a system on a chip (SOC), a Complex Programmable Logic Device (CPLD), and the like.

In the context of this disclosure, a machine-readable medium may be a tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. The machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. The machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

It should be noted that, in the present description, each embodiment is described in a progressive manner, and each embodiment is mainly described in a different manner from other embodiments, and identical and similar parts between the embodiments are all enough to refer to each other. For the system or device disclosed in the embodiments, since it corresponds to the method disclosed in the embodiments, the description is relatively simple, and the relevant points refer to the description of the method section.

It should be understood that in this application, "at least one" means one or more, and "a plurality" means two or more. "and/or" for describing the association relationship of the association object, the representation may have three relationships, for example, "a and/or B" may represent: only a, only B and both a and B are present, wherein a, B may be singular or plural. The character "/" generally indicates that the context-dependent object is an "or" relationship. "at least one of" or the like means any combination of these items, including any combination of single item(s) or plural items(s). For example, at least one (one) of a, b or c may represent: a, b, c, "a and b", "a and c", "b and c", or "a and b and c", wherein a, b, c may be single or plural.

It is further noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.

The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied directly in hardware, in a software module executed by a processor, or in a combination of the two. The software modules may be disposed in Random Access Memory (RAM), memory, read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.

The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the application. Thus, the present application is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (18)

1. An information processing method, characterized in that the method comprises:

acquiring a processing efficiency set corresponding to a target type message processed by a first user in a statistical period, wherein the processing efficiency set comprises one or more processing efficiencies, each of the one or more processing efficiencies indicates the processing efficiency of the target type message processed by the first user in a first preset duration, and the statistical period comprises one or more first preset durations; wherein the first user is a user who selects to start information efficiency service;

and generating a first page according to the processing efficiency set, wherein the first page is used for displaying the one or more processing efficiencies to the first user.

2. The method of claim 1, wherein the obtaining the set of processing efficiencies corresponding to the first user processing the target type message in the statistical period comprises:

for any one of the first preset duration, acquiring a first number of target type messages received by the first user within the first preset duration;

acquiring a second number of the target type messages processed by the first user, wherein the second number refers to the number of the target type messages which are processed in a second preset time period when the target type messages are sent to the first user, and the second preset time period is smaller than the first preset time period;

and determining the quotient of dividing the second number by the first number as the processing efficiency of the first user for processing the target type message in the first preset duration.

3. The method according to claim 1 or 2, wherein the target type message comprises one or more of the following:

opening a message in a session of message notification;

the first user message is mentioned.

4. The method according to claim 1, wherein the method further comprises:

determining a classification result corresponding to the first user according to the processing efficiency set and a processing efficiency threshold, wherein the classification result is used for indicating the degree of the message processing efficiency of the first user in a corresponding first preset duration;

And displaying the classification result information in the first page.

5. The method according to claim 1, wherein the method further comprises:

for a conversation with unread messages of the first user, determining optimization measures for the conversation according to the number of the unread messages corresponding to the conversation and the interaction behavior of the first user in the conversation within a preset time period;

and displaying the optimization measure proposal information corresponding to the session on the first page.

6. The method of claim 5, wherein determining the optimization measure for the session according to the number of unread messages corresponding to the session and the interaction behavior of the first user in the session within a preset period of time comprises:

when the number of the unread messages corresponding to the session is smaller than a third number and the first user has no interaction in the session in a third preset time period, determining that the optimization measure corresponding to the session is an opening no-disturbance mode;

when the number of unread messages corresponding to the session is greater than a fourth number and the first user has no interaction in the session in a fourth preset time period, determining that the optimization measure corresponding to the session is to be moved into a session box;

The fourth number is greater than or equal to the third number, and the duration corresponding to the fourth preset time period is greater than or equal to the duration corresponding to the third time period.

7. The method of claim 5, wherein the method further comprises:

displaying an optimization processing control corresponding to the optimization measure proposal information in the first page;

and responding to the first user triggering the optimizing control, and executing corresponding optimizing operation on corresponding session of the first user.

8. The method of claim 7, further comprising one or more of:

responding to the first user to trigger the optimization processing control, updating the first page, and obtaining an updated first page, wherein the updated first page does not comprise optimization measure suggestion information corresponding to the optimization processing control;

and after corresponding optimization processing operation is performed on the corresponding session of the first user, eliminating unread identification displayed in a client interface of the first user by the session.

9. The method of claim 1, wherein the first page further comprises guidance information for guiding the first user to increase message processing efficiency.

10. The method of claim 9, wherein the guidance information comprises one or more cards, each card comprising base information and a link; the method further comprises the steps of:

and responding to the triggering operation of the first user on the link, and jumping to a corresponding guide information detail page.

11. The method of claim 10, wherein each card corresponds to a user case, wherein the base information includes a user identification of a second user to which the user case corresponds, and wherein the method further comprises:

and responding to the triggering operation of the first user on the user identification, and displaying a personal homepage of the second user.

12. The method according to claim 9, wherein the method further comprises:

and displaying reply messages of different users for the guide information on the first page.

13. The method of claim 1, wherein the method comprises one or more of:

sending a view message to a client of the first user, wherein the view message is used for guiding the first user to view the first page; responding to the triggering operation of the first user on the view message, and displaying the first page to the first user;

Responding to the triggering operation of the first user on the view processing efficiency component in the personal homepage, and displaying the first page to the first user;

displaying a first control at a preset position of an information flow display area in a client interface;

and responding to the triggering operation of the first control by the first user, and displaying the first page to the first user.

14. The method of claim 13, wherein the step of determining the position of the probe is performed,

and displaying the number of the received messages and the number of the processed messages in the association position of the first control in a third preset time period.

15. The method according to claim 1, wherein the method further comprises:

responding to the triggering operation of the first user on the sharing component, and displaying a sharing page;

and generating a user case according to the information recorded by the first user on the sharing page.

16. An information processing apparatus, characterized in that the apparatus comprises:

an obtaining unit, configured to obtain a processing efficiency set corresponding to a target type message processed by a first user in a statistics period, where the processing efficiency set includes one or more processing efficiencies, and each processing efficiency in the one or more processing efficiencies indicates a processing efficiency of the first user to process the target type message in a first preset duration, and the statistics period includes one or more first preset durations; wherein the first user is a user who selects to start information efficiency service;

And the generation unit is used for generating a first page according to the processing efficiency set, wherein the first page is used for showing the one or more processing efficiencies to the first user.

17. An electronic device, the device comprising: a processor and a memory;

the memory is used for storing instructions or computer programs;

the processor for executing the instructions or computer program in the memory to cause the electronic device to perform the method of any of claims 1-15.

18. A computer readable storage medium having instructions stored therein which, when executed on a device, cause the device to perform the method of any of claims 1-15.