CN116406028A - Service management method, device, system, electronic equipment and storage medium thereof - Google Patents
Service management method, device, system, electronic equipment and storage medium thereof Download PDFInfo
- Publication number
- CN116406028A CN116406028A CN202111630827.7A CN202111630827A CN116406028A CN 116406028 A CN116406028 A CN 116406028A CN 202111630827 A CN202111630827 A CN 202111630827A CN 116406028 A CN116406028 A CN 116406028A
- Authority
- CN
- China
- Prior art keywords
- application
- channel
- server
- application program
- call
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000007726 management method Methods 0.000 title claims abstract description 155
- 230000005540 biological transmission Effects 0.000 claims abstract description 21
- 230000002452 interceptive effect Effects 0.000 claims abstract description 13
- 230000003993 interaction Effects 0.000 claims description 30
- 238000000034 method Methods 0.000 claims description 19
- 230000004044 response Effects 0.000 claims description 14
- 238000004590 computer program Methods 0.000 claims description 5
- 238000004891 communication Methods 0.000 abstract description 11
- 238000010586 diagram Methods 0.000 description 9
- 230000006870 function Effects 0.000 description 9
- 230000008569 process Effects 0.000 description 7
- 238000011161 development Methods 0.000 description 6
- 230000008901 benefit Effects 0.000 description 4
- 238000013461 design Methods 0.000 description 2
- 230000000694 effects Effects 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 230000002093 peripheral effect Effects 0.000 description 2
- 238000006467 substitution reaction Methods 0.000 description 2
- 238000012546 transfer Methods 0.000 description 2
- 230000009471 action Effects 0.000 description 1
- 230000001419 dependent effect Effects 0.000 description 1
- 230000004069 differentiation Effects 0.000 description 1
- 238000009434 installation Methods 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 238000012544 monitoring process Methods 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
- 238000012216 screening Methods 0.000 description 1
- 230000011664 signaling Effects 0.000 description 1
- 238000012800 visualization Methods 0.000 description 1
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W76/00—Connection management
- H04W76/10—Connection setup
- H04W76/15—Setup of multiple wireless link connections
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1046—Call controllers; Call servers
Abstract
The embodiment of the invention relates to the field of communication and discloses a service management method, a device, a system, electronic equipment and a storage medium thereof. The service management method of the invention is applied to a call server and comprises the following steps: receiving an application program acquisition request sent by a user terminal through a first data transmission DC channel; responding to an application program acquisition request, and requesting an application management server to send application program data through a second DC channel; receiving application program data returned by the application management server through a second DC channel; and sending the application program data to the user side through the first DC channel so that the user side can run the application program. The service management method can provide real-time interactive service for users.
Description
Technical Field
The embodiment of the application relates to the field of communication, in particular to a service management method, a device, a system, electronic equipment and a storage medium thereof.
Background
A 5G new call is an attempt by the operator to create a new call concept, although the name is a call, in practice not limited to just a call, but rather a real-time immersive interaction. The Chinese Mobile institute issued "5G VoNR+white book" gives the corresponding concepts. VoNR+ (5G new call) refers to carrying a new data transmission channel on the basis of 5G VoNR multimedia real-time communication, providing a user with richer real-time interactive services except high-definition audio and video, establishing a unified open network architecture centering on a multimedia real-time communication capability platform, and realizing agile development and rapid deployment of innovative services on the basis of being compatible with existing services. The method is a full-media value-added service based on the 5G VoNR ultra-high definition multimedia communication capability, and can further promote the 4G VoLTE service experience and enrich the service connotation.
However, the real-time interaction service is a complex process, multiple devices are required to coordinate interaction, the new data transmission channel is difficult to achieve the action effect of the internet, and how to simply and quickly provide the real-time interaction service for the user side by using the new data transmission channel is a problem to be solved.
How to manage real-time interactive services is a problem to be solved.
Disclosure of Invention
The main purpose of the embodiments of the present application is to provide a service management method, a device, a system, an electronic device, and a storage medium thereof, which can provide real-time interactive service for users.
In order to achieve the above objective, an embodiment of the present application provides a service management method, which is applied to a call server, and includes the following steps: receiving an application program acquisition request sent by a user terminal through a first data transmission DC channel, responding to the application program acquisition request, requesting an application management server to send application program data through a second DC channel, receiving the application program data returned by the application management server through the second DC channel, and sending the application program data to the user terminal through the first DC channel so as to enable the user terminal to run the application program.
In order to achieve the above object, an embodiment of the present application further provides a service management method, which is applied to an application management server, including: receiving an application program data request sent by a call server through a second DC channel; the application program data request is generated by the call server in response to the application program acquisition request sent by the user side; and sending the application program data to the call server through the second DC channel, so that the call server can send the application program data to the user side.
In order to achieve the above object, an embodiment of the present application further provides a call server, including: the acquisition module is used for receiving an application program acquisition request sent by the user terminal through the first DC channel; the request module is used for responding to the application program acquisition request and requesting the application management server to send application program data through the second DC channel; the receiving module is used for receiving the application program data returned by the application management server through the second DC channel; and the sending module is used for sending the application program data to the user side through the first DC channel so that the user side can run the application program.
To achieve the above object, an embodiment of the present application further provides an application management server, including: the receiving module is used for receiving the application program data request sent by the call server through the second DC channel; the application program data request is generated by the call server in response to the application program acquisition request sent by the user side; and the sending module is used for sending the application program data to the call server through the second DC channel so that the call server can send the application program data to the user side.
To achieve the above object, an embodiment of the present application further provides a service management system, which is characterized by including: such as the call server and the application management server described above.
To achieve the above object, embodiments of the present application further provide an electronic device, including: at least one processor; and a memory communicatively coupled to the at least one processor; the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the service management method for the call server or the service management method for the application management server.
To achieve the above object, embodiments of the present application further provide a computer-readable storage medium storing a computer program, which when executed by a processor, implements the above service management method applied to a call server, or an application management server service management method.
According to the service management method, the real-time interaction service is actually realized by depending on a plurality of application programs, and different application programs are used for realizing different real-time interaction services, so that a real-time interaction server is provided for a user providing end, and the application programs are necessarily downloaded for the user end. However, the number of application programs is numerous, the functions are different, and the storage space of the user terminal is limited, so that it is impossible to download and use all application programs, therefore, the application program acquisition request sent by the user terminal is received through the first data transmission DC channel, namely the first DC channel, the application program acquisition request is responded, the application management server is requested to send the application program data through the second DC channel, the application management server is received to return the application program data through the second DC channel, the application program data is sent to the user terminal through the first DC channel, the user terminal runs the application program, and the designated application program data can be downloaded for the user terminal, so that the user terminal can provide the real-time interactive service required by the user terminal.
Drawings
Fig. 1 is a schematic flow chart of a service management method according to an embodiment of the present invention applied to a call server;
FIG. 2 is a schematic diagram of a system architecture for implementing a service management method according to an embodiment of the present invention;
FIG. 3 is a schematic diagram of an application download flow according to an embodiment of the present invention;
fig. 4 is a schematic flow chart of a process for obtaining an application list by a user terminal according to an embodiment of the present invention;
fig. 5 is a second flowchart of a user side acquiring an application list according to an embodiment of the present invention;
FIG. 6 is a flowchart illustrating an application of a service management method according to an embodiment of the present invention to an application management server;
FIG. 7 is a schematic diagram of an application management server provided by one embodiment of the present invention;
FIG. 8 is a functional schematic of an application management server provided by one embodiment of the present invention;
FIG. 9 is a schematic diagram of an application management server issuing application lists provided by one embodiment of the present invention;
FIG. 10 is a schematic diagram of a business subscription process provided by one embodiment of the present invention;
FIG. 11 is a schematic diagram of a call server according to an embodiment of the present invention;
FIG. 12 is a schematic diagram of an application management server according to an embodiment of the present invention;
FIG. 13 is a schematic diagram of a service management system according to an embodiment of the present invention;
fig. 14 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the embodiments of the present application more apparent, the embodiments of the present application will be described in detail below with reference to the accompanying drawings. However, as will be appreciated by those of ordinary skill in the art, in the various embodiments of the present application, numerous technical details have been set forth in order to provide a better understanding of the present application. However, the technical solutions claimed in the present application can be implemented without these technical details and with various changes and modifications based on the following embodiments. The following embodiments are divided for convenience of description, and should not be construed as limiting the specific implementation of the present application, and the embodiments may be mutually combined and referred to without contradiction.
The embodiment of the invention relates to a service management method, as shown in fig. 1, comprising the following steps:
The service management method of the embodiment is applied to a call server in a service management system, wherein the call server is a part of a 5G new call platform and is a core for realizing a call function. A 5G new call is an attempt by the operator to create a new call concept, although the name is a call, in practice not limited to just a call, but rather a real-time immersive interaction. The Chinese Mobile institute issued "5G VoNR+white book" gives the corresponding concepts. VoNR+ (5G new call) refers to carrying a new data transmission channel on the basis of 5G VoNR multimedia real-time communication, providing a user with richer real-time interactive services except high-definition audio and video, establishing a unified open network architecture centering on a multimedia real-time communication capability platform, and realizing agile development and rapid deployment of innovative services on the basis of being compatible with existing services. The method is a full-media value-added service based on the 5G VoNR ultra-high definition multimedia communication capability, and can further promote the 4G VoLTE service experience and enrich the service connotation. The call service enhancement mode realized by the 5G new call based on the IMS data transmission channel (namely DC channel) architecture has the characteristics of high definition, visualization and interaction, and can effectively improve the user call experience in the 5G era, meet the communication scene requirements of more industries and create the 5G differentiation advantage.
The functions of the call server include opening a service capability interface, opening Media forwarding, and realizing the call between the user terminals in cooperation with a transmission network element, namely, a call session control function (Call Session Control Function, abbreviated AS "CSCF") supporting DC channel transmission (i.e., having DC capability), a VoLTE AS interface, a Media Protocol (abbreviated AS "MP"), and a session border control (Session Border Controller, abbreviated AS "SBC"). Only audio and video channels exist before the DC channel (DC channel). After the DC Channel appears, three channels exist at the end side and audio, video, data Channel channels exist, and the type of Data transmitted in the DC Channel is not limited.
As shown in fig. 2, the call server of the operator needs to be connected to an application management server, to a service server provided by a developer of each application program, and to a service development service hosting platform for application management, so as to provide services for a User Equipment (UE) together. The service server can be deployed on public networks and public clouds by application program developers, a 5G new call platform formed by the call server, an application management server and a service development service hosting platform is provided by an operator, services such AS service capability interface opening, DC media forwarding, application program (namely applet) management, service development/service hosting and the like are mainly provided by the operator, a transmission network element is provided by the operator, voLTE AS is responsible for opening call capability of CSCF and comprises DC call capability, MP is responsible for traditional voice video media and novel DC media negotiation and transmission, and user side equipment such AS mobile phones, tablet and other electronic equipment needs to be provided with VOLTE and DC modules which are preconfigured by mobile phone manufacturers, so that the user side supports operation of H5 application applets, the applets are provided by third party developers and downloaded to the mobile phones through bootstrap DC channels.
In the application, because the real-time interactive service is actually realized by depending on a plurality of application programs, different application programs are used for realizing different real-time interactive services, a real-time interactive server is provided for a user providing end, and the application programs must be downloaded for the user end. However, the number of application programs is numerous, the functions are different, and the storage space of the user terminal is limited, so that it is impossible to download and use all application programs, therefore, through the first data transmission DC channel, the application program acquisition request sent by the user terminal is received, in response to the application program acquisition request, the application management server is requested to send application program data through the second DC channel, the application management server is received to return the application program data through the second DC channel, and the application program data is sent to the user terminal through the first DC channel, so that the user terminal can run the application program, and the specified application program data can be downloaded for the user, thereby providing the user terminal with the real-time interactive service required by the user terminal.
The implementation details of the service management method of this embodiment are specifically described below, and the following details are provided only for facilitating understanding, and are not necessary for implementing this embodiment.
In step 101, the call server receives an application acquisition request sent by the ue through a first data transmission DC channel, i.e., a first DC channel, where the first DC channel between the call server and the ue needs to be pre-established.
In one example, before receiving the application acquisition request sent by the user terminal, the call server further receives an application list acquisition request sent by the user terminal through the first DC channel; responding to an application list acquisition request, and requesting an application management server to send a default application list through a second DC channel; the receiving application management server returns a default application list through a second DC channel; and sending the default application list to the user side through the first DC channel, so that a user of the user side can select an application program. The application list is a name list of the application, or an icon and name list of the application, and the like.
In this embodiment, the call server receives, through the first DC channel, an application list acquisition request sent by the user terminal, and responds to the application list acquisition request, through the second DC channel, requests the application management server to send a default application list, and through the second DC channel, the receiving application management server returns the default application list, and sends, through the first DC channel, the default application list to the user terminal, so that a user of the user terminal can select an application program, thereby providing the user terminal with a real-time interaction service required by the user terminal.
In another example, before receiving the application program acquisition request sent by the user side, the call server also acquires call information and/or device information of the user side in real time, and sends the call information and/or device information to the application management server; receiving an application list acquisition request sent by a user through a first DC channel; responding to an application list acquisition request, and requesting an application management server to send a recommended application list through a second DC channel; receiving a recommended application list sent by an application management server through a second DC channel; the recommended application list comprises an application list generated by the application management server according to the call information and/or the equipment information; and sending the recommended application list to the user side through the first DC channel, so that a user of the user side can select an application program.
In this embodiment, the call server acquires call information and/or device information of the user terminal in real time, sends the call information and/or device information to the application management server, receives an application list acquisition request sent by the user terminal through a first DC channel, responds to the application list acquisition request, requests the application management server to send a recommended application list through a second DC channel, and receives the recommended application list sent by the application management server through the second DC channel; the application recommendation list comprises an application list generated by the application management server according to the call information and/or the equipment information, and is sent to the user side through the first DC channel, so that the user of the user side can select application programs, can autonomously judge the application programs required by the user, and recommend the application programs to the user, thereby facilitating the selection of the user and improving the user experience.
In step 102, in response to the application acquisition request, the call server requests the application management server to send application data through the second DC channel. Wherein the application management server is a server for storing application data required for application installation. The application management server stores a plurality of application program data, and when receiving a request of the call server, the application management server acquires the corresponding application program data according to the request.
In step 103, the call server receives the application data returned by the application management server through the second DC channel, where after the application management server acquires the corresponding application data, the application data acquired will be sent to the call server.
In step 104, the call server sends the application data to the client through the first DC channel, so that the client can run the application.
In one example, as shown in fig. 3, the ue needs to request to the application management server to acquire the bootstrap applet (i.e. the container of the application list) first, then request to the application management server to acquire the application list, and finally acquire the application program, where the call server is responsible for connecting the ue with the application management server, and forwarding the request of the ue to the application management server. The UE and the application management server need to pre-establish a bootstrapdc channel, which can support transmission of protocols such as a packet transport layer security protocol (Datagram Transport Layer Security, abbreviated as "DTLS"), a user packet protocol (User Datagram Protocol, abbreviated as "UDP"), a transmission control protocol (Transmission Control Protocol, abbreviated as "TCP"), and a hypertext transfer protocol (Hyper Text Transfer Protocol, abbreviated as "HTTP"). The user side firstly requests to acquire the bootstrap applet from the application management server, sends a GET request, the application management server returns a compressed zip data packet of the bootstrap applet to the user side, or returns a 304 state code to the user side when the compressed zip data packet of the bootstrap applet cannot be returned to the user side, and the user side requests to acquire an application list from the application management server after acquiring the bootstrap applet, and the application management server returns application list data to the user side. When the user selects the needed application program, the user side requests the application management server to acquire the data of the application program, and the application management server returns the application program data, namely an application applet zip package, to the user side, or returns 304 status codes to the user side when the application program data cannot be returned to the user side.
In one example, after the application data is sent to the user terminal, the call server further receives the application first interaction data sent by the user terminal through the first DC channel, sends the application first interaction data to the service server of the application program through the third DC channel, receives the application second interaction data returned by the service server through the third DC channel, and sends the application second interaction data to the user terminal through the first DC channel.
In this embodiment, the call server receives, through the first DC channel, application first interaction data sent by the user side, sends, through the third DC channel, application first interaction data to the service server of the application program, receives, through the third DC channel, application second interaction data returned by the service server, and sends, through the first DC channel, application second interaction data to the user side, that is, the call server needs to be connected with the service servers of the application programs respectively, and when the user uses the application program, the interaction data of the application program is exchanged with the service server corresponding to the application program by the call server, thereby implementing data interaction in the application program use process.
In one example, AS shown in fig. 4, UE a is a user terminal that needs to implement 5G new call interaction, where the new call platform refers to a call server, and the self-owned application refers to a server of an application program required by a user, including calling business cards, simultaneous interpretation, video substitution, intelligent customer service, and other application programs, where the new call platform performs communication connection through a new call media plane a and VoLTE AS a, so AS to implement forwarding of information.
In this embodiment, the application list provided by the application management server to the client is a default initial application list, so that the bootstrapdc channel for transmitting the bootstrap applet is actively created by the client side (i.e., the end side), and the process of the client obtaining the application list includes the following steps:
1. and the terminal side establishes a bootstrapdc=0 channel, downloads the bootstrap applet, wherein the user side, namely the terminal, sends the information of the INVITE DC-0, establishes a DC-0, namely bootstrapdc channel with the application management server, and requests the application management server to acquire the bootstrap applet through the channel.
2. The end side bootstrap applet downloads the application list through the bootstrapdc channel. After acquiring the application list, the terminal puts the application list into a local network tab page.
3. The user clicks a certain application applet, and the end side bootstrap applet downloads the specific application applet through the bootstrapdc channel. And the terminal downloads the application applet according to the operation instructions of the user in different tab pages.
4. The end-side bootstrap applet initiates creation of the applicaiondc channel. The terminal uses different DC channels to perform interactive data transmission of different applets.
The applet has been downloaded to this end side and a dc-channel relationship between the applet and the background application server (i.e. the service server) is established. Different small program interaction data can be transmitted by the end side through different dc channels, so that real-time interaction in the conversation process is realized. Wherein, each request and response information can be transmitted through HTTP protocol.
In one example, AS shown in fig. 5, UE a is a user terminal that needs to implement 5G new call interaction, where the new call platform refers to a call server, and the own application refers to a server of an application program required by a user, including calling business cards, simultaneous interpretation, video substitution, intelligent customer service, and other application programs, where the new call platform performs communication connection through a new call media plane a and VoLTE AS a, voLTE AS B, so AS to implement forwarding of information.
In this embodiment, the application list provided by the application management server to the user terminal is a recommended application list customized by the user terminal device according to the call content of the user, so that the bootstrap dc channel for transmitting the bootstrap applet is actively created through the application management server, the call server and the VoLTE AS B, and the process of obtaining the application list by the user terminal includes the following steps:
1. VoLTE AS B creates a channel with bootstrapdc=100, from which the terminal downloads the bootstrapping applet.
2. And the end side downloads the finishing application applet.
3. The end side bootstrap applet downloads the application list through the bootstrapdc channel.
4. The user clicks a certain application applet, and the end side bootstrap applet downloads the specific application applet through the bootstrapdc channel.
5. VoLTE AS B initiates creation of the applicaiondc channel.
6. The end side applet perceives the establishment of this applicaiondc channel.
The applet has been downloaded to this end side and a dc-channel relationship between the applet and the background application server is established. When the user side obtains the application program data, the application management server returns 200 states of HTTP for the user side to indicate success, wherein an automatic download instruction can be provided for the terminal to automatically download the data, otherwise, the terminal can download the small program after sending the corresponding instruction according to manual selection.
The embodiment of the invention also relates to a service management method, as shown in fig. 6, comprising the following steps:
The service management method of the embodiment is applied to an application management server in a service management system. AS shown in fig. 7, the application management server is connected with a call server, a network management system and a BOSS system in the 5G new call platform, and the call server is connected with a service server and network elements such AS an audio and video capability network element VOLTE AS and MP new media with DC capability. The application management server has 1) an interface with a new call platform: a restful signaling interface and an http media interface. Subscribing the call information of the user through the network element with audio and video capability; and issuing the applet application to the end side through the bootstrapdc channel. 2) And a boss system interface: the Boss system synchronizes the user subscription relationship to the application management platform, and if some services need to be subscribed and then used, the Boss system needs to synchronize the subscription data of the user to the application management server. 3) And network management system interface: and the system is responsible for collecting the running logs of each module of the application management platform, monitoring the running condition and the load capacity of each module, and carrying out risk and fault alarming according to set rules. The BOSS (Business & Operation Support System, abbreviated as "BOSS") refers to a service operation support system. The so-called BOSS is divided into four parts: billing and settlement systems, business and accounting systems, customer service systems, and decision support systems. The BOSS is a framework from the service level to carry service systems, CRM systems, billing systems. And the longitudinal and transverse management in the unified framework is realized.
The function of the application management server is as shown in fig. 8, and there are 1) application provider management: application provider information, such as mobile phone number, mailbox, customer service telephone, payment number, enterprise name, domain name and the like, which is used for the application management server to record the application provider information; 2) Application information management: adding, modifying and deleting; 3) Application management: uploading, modifying and verifying legal compliance (interfacing with external systems); 4) Application lifecycle management: registering, publishing, logging out, suspending and recovering; 5) The application information includes: service scenes (before call, during call, after call), service types (single party, double party, multiple party), application classification (customer service class, common application), application labels (automatic download, manual download); 6) Profit is divided into management: the operator ecologically opens the telecom domain to a third party through a capacity development mode, the third party develops a service for users to select and use, and after the obtained benefit is obtained, the operator needs to divide the benefit into a developer part, and can negotiate the division proportion.
As shown in fig. 9, the application management server may generate and maintain an application list, which specifically includes: 1) Management and maintenance of an initial application list, and updating and publishing of a front lead sequence frame; the front lead frame can update iteration, for example, different holidays can be used as different backgrounds, mid-autumn themes are set on mid-autumn reunion days, spring themes are set in spring festival, and the like. 2)
The terminal capability is ascertained; screening available application programs according to the equipment hardware capability of the terminal; 3) The personalized application list is supported to be generated, and the personalized list is generated according to various different factors; 4) The terminal is supported to download the application list, i.e. the terminal downloads the applet (application) to the local via the bootstrapdc channel, etc. Among the factors affecting the personalized application list are: 1) Terminal equipment: the SDK version number, the equipment model number and the chip information can be obtained through the registration information of the user; 2) Terminal information: the audio and video capability can be known through subscribing the call information of the user; 3) Terminal subscription relationship: payment application, VIP users, black and white lists can be obtained through the subscription information of the boss; 4) User call case: the number information of the calling number, the called number and the like can be obtained through downloading the information.
Some special application programs can be subscribed by a service subscription service as shown in fig. 10, and the user side or the operator business hall device applies for a 5G new call service to the BOSS system, and the BOSS system synchronizes the subscription relationship with the application management server and returns successful subscription information to the user side. This scenario is for applications that need to be subscribed, and for general application users, no subscription is needed, and applications that need to be used can be selected directly from the application market during a call. Some special applications must be subscribed to before they can be used.
In one example, before receiving the application data request sent by the call server, the application management server further receives a default application list sending request sent by the call server through the second DC channel; the default application list sending request is generated by the call server in response to an application list obtaining request sent by the user side; and sending a default application list to the call server through the second DC channel, and sending the default application list to the user side by the call server.
In one example, before receiving the application program data request sent by the call server, the application management server also receives call information and/or device information of the user terminal sent by the call server through the second DC channel; receiving a recommended application list sending request sent by a call server through a second DC channel; generating a recommended application list according to the call information and/or the equipment information; and sending the recommended application list to the call server through the second DC channel, and sending the recommended application list to the user side by the call server.
In one example, before receiving the application program data request sent by the call server, the application management server also receives call information and/or device information of the user terminal sent by the call server through the second DC channel; generating a recommended application list according to the call information and/or the equipment information; and automatically sending a recommended application list to the call server through the second DC channel, and sending the recommended application list to the user side by the call server.
In a traditional telecommunication call service (here, voice and video service) system, there is generally no display program at the mobile phone end, and in a 5G new call system, the concepts of an applet and an application management server for managing the applet are introduced into the telecommunication call service system for the first time. Unlike the application market of the internet, it is entirely dependent on the user clicking to download a certain application for use. In the new call of 5G, the application list needs to be pushed to the user according to various factors, which include the stage of the call (before the call, during the call, after the call), the call condition of the user (calling number, called number), the network condition where the terminal is located, the condition of the terminal equipment (sdk version number, equipment type, chip type), the terminal capability condition (whether the video call capability is provided or not), the subscription relationship of the terminal, etc. These applications are provided by third party service developers and uploaded to the operator's application management server, which needs to push a specific application or list of applications to the terminal upon a call depending on various factors as above. This patent protects application management service systems and methods.
Since the above-described embodiment corresponds to the present embodiment, the present embodiment can be implemented in cooperation with the above-described embodiment. The related technical details mentioned in the above embodiment are still valid in this embodiment, and the technical effects achieved in the above embodiment may be achieved in this embodiment as well, and in order to reduce repetition, a detailed description is omitted here. Accordingly, the related technical details mentioned in the present embodiment can also be applied to the above-described embodiments.
The above steps of the methods are divided, for clarity of description, and may be combined into one step or split into multiple steps when implemented, so long as they include the same logic relationship, and they are all within the protection scope of this patent; it is within the scope of this patent to add insignificant modifications to the algorithm or flow or introduce insignificant designs, but not to alter the core design of its algorithm and flow.
The embodiment of the invention also relates to a call server, as shown in fig. 11, comprising:
the obtaining module 1101 is configured to receive, through a first DC channel, an application obtaining request sent by a user side;
a request module 1102, configured to request, in response to an application acquisition request, the application management server to send application data through the second DC channel;
a receiving module 1103, configured to receive, through the second DC channel, application program data returned by the application management server;
the sending module 1104 is configured to send the application data to the client through the first DC channel, so that the client can run the application.
In one example, before receiving the application acquisition request sent by the user terminal, the call server further receives the application list acquisition request sent by the user terminal through the first DC channel, responds to the application list acquisition request, requests the application management server to send a default application list through the second DC channel, returns the default application list through the second DC channel, sends the default application list to the user terminal through the first DC channel, and allows the user of the user terminal to select the application.
In one example, before receiving an application program acquisition request sent by a user side, the call server further acquires call information and/or equipment information of the user side in real time, sends the call information and/or the equipment information to the application management server, receives an application list acquisition request sent by the user side through a first DC channel, responds to the application list acquisition request, requests the application management server to send a recommended application list through a second DC channel, and receives the recommended application list sent by the application management server through the second DC channel; the recommended application list comprises an application list generated by the application management server according to the call information and/or the equipment information, and the recommended application list is sent to the user side through the first DC channel so that a user of the user side can select an application program.
In one example, after the application data is sent to the user terminal, the call server further receives the application first interaction data sent by the user terminal through the first DC channel, sends the application first interaction data to the service server of the application program through the third DC channel, receives the application second interaction data returned by the service server through the third DC channel, and sends the application second interaction data to the user terminal through the first DC channel.
The embodiment of the invention also relates to an application management server, as shown in fig. 12, comprising:
a receiving module 1201, configured to receive, through a second DC channel, an application data request sent by a call server; the application program data request is generated by the call server in response to the application program acquisition request sent by the user side;
and the sending module 1202 is configured to send the application data to the call server through the second DC channel, so that the call server sends the application data to the user side.
In one example, before receiving the application data request sent by the call server, the application management server further receives, through the second DC channel, a default application list sending request sent by the call server, where the default application list sending request is generated by the call server in response to the application list obtaining request sent by the user terminal, and sends, through the second DC channel, the default application list to the call server, where the call server sends the default application list to the user terminal.
In one example, before receiving the application data request sent by the call server, the application management server further receives call information and/or device information of the user terminal sent by the call server through the second DC channel, receives a recommended application list sending request sent by the call server through the second DC channel, generates a recommended application list according to the call information and/or the device information, and sends the recommended application list to the call server through the second DC channel, so that the call server sends the recommended application list to the user terminal.
The embodiment of the invention also relates to a service management system, as shown in fig. 13, comprising:
a call server 1301 and an application management server 1302;
the call server 1301 is configured to receive, through a first data transmission DC channel, an application acquisition request sent by a user side; responding to an application program acquisition request, and requesting an application management server to send application program data through a DC channel; receiving application program data returned by the application management server through a first DC channel; and sending the application program data to the user side through the first DC channel so that the user side can run the application program.
The application management server 1302 is configured to receive, through the first DC channel, an application data request sent by the call server; the application program data request is generated by the call server in response to the application program acquisition request sent by the user side; and sending the application program data to the call server through the first DC channel, so that the call server can send the application program data to the user side.
The embodiment of the invention also relates to an electronic device, as shown in fig. 14, comprising: at least one processor 1401; a memory 1402 communicatively coupled to the at least one processor; wherein the memory 1402 stores instructions executable by the at least one processor 1401, the instructions being executable by the at least one processor 1401 to perform the service management method of any of the embodiments described above.
Where memory 1402 and processor 1401 are connected by a bus, the bus may comprise any number of interconnected buses and bridges, the buses connecting the various circuits of the one or more processors 1401 and memory 1402 together. The bus may also connect various other circuits such as peripherals, voltage regulators, and power management circuits, which are well known in the art, and therefore, will not be described any further herein. The bus interface provides an interface between the bus and the transceiver. The transceiver may be one element or may be a plurality of elements, such as a plurality of receivers and transmitters, providing a means for communicating with various other apparatus over a transmission medium. The information processed by the processor 1401 is transmitted over a wireless medium via an antenna, which in turn receives the information and transmits the information to the processor 1401.
The processor 1401 is responsible for managing the bus and general processing and may provide various functions including timing, peripheral interfaces, voltage regulation, power management, and other control functions. And memory 1402 may be used to store information used by the processor in performing operations.
Embodiments of the present invention relate to a computer-readable storage medium storing a computer program. The computer program implements the above-described method embodiments when executed by a processor.
That is, it will be understood by those skilled in the art that all or part of the steps in implementing the methods of the embodiments described above may be implemented by a program stored in a storage medium, where the program includes several instructions for causing a device (which may be a single-chip microcomputer, a chip or the like) or a processor (processor) to perform all or part of the steps in the methods of the embodiments described herein. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a magnetic disk, or an optical disk, or other various media capable of storing program codes.
Claims (12)
1. A service management method, applied to a call server, comprising:
receiving an application program acquisition request sent by a user terminal through a first data transmission DC channel;
responding to the application program acquisition request, and requesting an application management server to send application program data through a second DC channel;
receiving, by the second DC channel, the application management server to return the application data;
And sending the application program data to the user side through the first DC channel so that the user side can run the application program.
2. The service management method according to claim 1, wherein before the receiving the application acquisition request sent by the user side, the method further comprises:
receiving an application list acquisition request sent by the user side through the first DC channel;
responding to the application list acquisition request, and requesting the application management server to send a default application list through the second DC channel;
receiving, by the second DC channel, the return of the application management server to the default application list;
and sending the default application list to the user side through the first DC channel, so that a user of the user side can select the application program.
3. The service management method according to claim 1, wherein before the receiving the application acquisition request sent by the user side, the method further comprises:
acquiring call information and/or equipment information of the user side in real time, and sending the call information and/or the equipment information to the application management server;
Receiving an application list acquisition request sent by the user side through the first DC channel;
responding to the application list acquisition request, and requesting the application management server to send a recommended application list through the second DC channel;
receiving the recommended application list sent by the application management server through the second DC channel; the recommended application list comprises an application list generated by the application management server according to the call information and/or the equipment information;
and sending the recommended application list to the user side through the first DC channel, so that a user of the user side can select the application program.
4. A service management method according to any one of claims 1 to 3, wherein after said transmitting said application data to said user terminal, said method further comprises:
receiving application first interaction data sent by the user side through the first DC channel;
transmitting the application first interactive data to a service server of the application program through a third DC channel;
receiving application second interaction data returned by the service server through the third DC channel;
And sending the application second interactive data to the user terminal through the first DC channel.
5. A service management method, applied to an application management server, comprising:
receiving an application program data request sent by a call server through a second DC channel; the application program data request is generated by the call server in response to an application program acquisition request sent by a user side;
and sending application program data to the call server through the second DC channel, so that the call server can send the application program data to the user side.
6. The service management method according to claim 5, wherein before said receiving an application data request sent by a call server, the method further comprises:
receiving a default application list sending request sent by a call server through the second DC channel; the default application list sending request is generated by the call server in response to an application list obtaining request sent by a user side;
and sending a default application list to the call server through the second DC channel, so that the call server can send the default application list to the user terminal.
7. The service management method according to claim 5, wherein before said receiving an application data request sent by a call server, the method further comprises:
receiving call information and/or equipment information of the user terminal sent by a call server through the second DC channel;
receiving a recommended application list sending request sent by a call server through the second DC channel;
generating a recommended application list according to the call information and/or the equipment information;
and sending the recommended application list to the call server through the second DC channel, so that the call server can send the recommended application list to the user side.
8. A call server, comprising:
the acquisition module is used for receiving an application program acquisition request sent by the user terminal through the first DC channel;
the request module is used for responding to the application program acquisition request and requesting the application management server to send application program data through a second DC channel;
the receiving module is used for receiving the application program data returned by the application management server through the second DC channel;
and the sending module is used for sending the application program data to the user side through the first DC channel so that the user side can run the application program.
9. An application management server, comprising:
the receiving module is used for receiving the application program data request sent by the call server through the second DC channel; the application program data request is generated by the call server in response to an application program acquisition request sent by a user side;
and the sending module is used for sending application program data to the call server through the second DC channel so that the call server can send the application program data to the user side.
10. A service management system, comprising:
a call server as claimed in claim 8, and an application management server as claimed in claim 9.
11. An electronic device, comprising:
at least one processor;
a memory communicatively coupled to the at least one processor;
the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the service management method of any one of claims 1 to 4 or the service management method of any one of claims 5 to 7.
12. A computer readable storage medium storing a computer program, wherein the computer program when executed by a processor implements the service management method according to any one of claims 1 to 4 or the service management method according to any one of claims 5 to 7.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202111630827.7A CN116406028A (en) | 2021-12-28 | 2021-12-28 | Service management method, device, system, electronic equipment and storage medium thereof |
| PCT/CN2022/132683 WO2023124618A1 (en) | 2021-12-28 | 2022-11-17 | Service management method, apparatus and system, and electronic device and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202111630827.7A CN116406028A (en) | 2021-12-28 | 2021-12-28 | Service management method, device, system, electronic equipment and storage medium thereof |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN116406028A true CN116406028A (en) | 2023-07-07 |
Family
ID=86997489
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202111630827.7A Pending CN116406028A (en) | 2021-12-28 | 2021-12-28 | Service management method, device, system, electronic equipment and storage medium thereof |
Country Status (2)
| Country | Link |
|---|---|
| CN (1) | CN116406028A (en) |
| WO (1) | WO2023124618A1 (en) |
Family Cites Families (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102196104A (en) * | 2010-03-11 | 2011-09-21 | 中国移动通信集团公司 | Method and system for data and voice fusion in interactive voice response (IVR) system |
| CN110691037A (en) * | 2014-02-21 | 2020-01-14 | 瑞典爱立信有限公司 | Service delivery in a communication network |
| CN112788273B (en) * | 2019-11-08 | 2022-12-02 | 华为技术有限公司 | Augmented reality AR communication system and AR-based communication method |
| CN113709190B (en) * | 2021-10-27 | 2022-03-01 | 中兴通讯股份有限公司 | Service setting method and device, storage medium and electronic equipment |
-
2021
- 2021-12-28 CN CN202111630827.7A patent/CN116406028A/en active Pending
-
2022
- 2022-11-17 WO PCT/CN2022/132683 patent/WO2023124618A1/en unknown
Also Published As
| Publication number | Publication date |
|---|---|
| WO2023124618A1 (en) | 2023-07-06 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US10015321B2 (en) | Event triggers for performing multiple services from a single action | |
| EP2888868B1 (en) | Calling an unready terminal | |
| AU2005246375B2 (en) | Systems and methods for enterprise collaboration | |
| CN107733922A (en) | Method and apparatus for calling service | |
| CN101729491B (en) | Method, device and system for enhancing application reliability of script-based business | |
| CN102754418A (en) | Portable continuity object | |
| EP3020179B1 (en) | Distributed programmable connection method to establish peer-to-peer multimedia interactions | |
| CN103533189A (en) | Method and apparatus for mobile seat call distribution | |
| EP2621243A1 (en) | Method and system for configuring and managing third party software, and management server | |
| CN102291243A (en) | Service processing server, system and method | |
| CN112202744B (en) | Multi-system data communication method and device | |
| JP2014504106A (en) | Telecommunications service broker for orchestration of services in telecommunications networks | |
| CN110750780B (en) | User role permission fusion method, device and equipment based on multi-service system | |
| CN111770122A (en) | Service communication agent SCP registration method, service calling method and network equipment | |
| CN112565439A (en) | Internet of things communication method and system | |
| CN102017460B (en) | For the consumption of electronic configurations service | |
| CN109343970A (en) | Operating method, device, electronic equipment and computer media based on application program | |
| CN112217845B (en) | Data transmission method based on Netconf protocol and related equipment | |
| CN116406028A (en) | Service management method, device, system, electronic equipment and storage medium thereof | |
| CN107395766A (en) | Decentralization communication system and implementation method based on HazelCast | |
| Ganchev et al. | A cloud-based service recommendation system for use in UCWW | |
| CN104980329A (en) | Address book management method address book management device and mobile agent server | |
| WO2023088011A1 (en) | Method and apparatus for transmitting interaction information, and storage medium and electronic apparatus | |
| CN112988170B (en) | Application display method and device | |
| CN116233118A (en) | Service file transmission method, device, equipment and computer readable storage medium |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication |