CN115865644A - Service fault processing method, device, equipment and storage medium - Google Patents
Service fault processing method, device, equipment and storage medium Download PDFInfo
- Publication number
- CN115865644A CN115865644A CN202211400557.5A CN202211400557A CN115865644A CN 115865644 A CN115865644 A CN 115865644A CN 202211400557 A CN202211400557 A CN 202211400557A CN 115865644 A CN115865644 A CN 115865644A
- Authority
- CN
- China
- Prior art keywords
- service
- fault
- path
- index
- processing
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000003672 processing method Methods 0.000 title claims description 20
- 238000012545 processing Methods 0.000 claims abstract description 151
- 238000012544 monitoring process Methods 0.000 claims abstract description 147
- 238000012423 maintenance Methods 0.000 claims abstract description 54
- 238000000034 method Methods 0.000 claims abstract description 38
- 230000004913 activation Effects 0.000 claims description 16
- 238000004590 computer program Methods 0.000 claims description 13
- 230000004044 response Effects 0.000 claims description 5
- 230000006854 communication Effects 0.000 description 17
- 238000004891 communication Methods 0.000 description 13
- 238000010586 diagram Methods 0.000 description 9
- 238000004364 calculation method Methods 0.000 description 5
- 238000005516 engineering process Methods 0.000 description 3
- 230000008569 process Effects 0.000 description 3
- 230000001360 synchronised effect Effects 0.000 description 3
- 230000005540 biological transmission Effects 0.000 description 2
- 230000003287 optical effect Effects 0.000 description 2
- 230000001960 triggered effect Effects 0.000 description 2
- 230000003213 activating effect Effects 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 230000006870 function Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 239000013307 optical fiber Substances 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
Images
Landscapes
- Hardware Redundancy (AREA)
Abstract
The invention provides a method, a device, equipment and a storage medium for processing service faults, wherein the method comprises the following steps: receiving a service path and a fault monitoring strategy of a target service sent by an arranging system; monitoring each service index in the service path based on a fault monitoring strategy to obtain index monitoring information; and when the index monitoring information is detected to reach an index alarm threshold value in the fault monitoring strategy, sending a fault processing instruction to the arranging system so that the arranging system can carry out service guarantee processing on the service path of the target service based on the fault processing instruction, and synchronizing the service guarantee processing result to the operation and maintenance guarantee system. According to the invention, based on the fault monitoring strategy, each service index in the service path is monitored by the operation and maintenance support system in real time, and when equipment or a path related to the service path has a fault, a fault processing instruction is sent to the arranging system in time so as to automatically carry out service support processing through the arranging system, thereby reducing the service time influenced by the fault.
Description
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a method, an apparatus, a device, and a storage medium for processing a service fault.
Background
With the rapid development of the communication industry, the kinds of business operations are more and more, for example: home FTTH service, special line service for collecting guests, special line service for VPV, special line for park, special line service for special line and cloud service for special line. Because of the variety of the business of the operator, the occurrence frequency of the business fault caused by the fault of the communication equipment and the communication link is higher and higher, and thus the operation and maintenance cost of the operator is higher and higher.
Disclosure of Invention
The invention provides a method, a device, equipment and a storage medium for processing service faults, aiming at improving the accuracy of positioning the service faults and the efficiency of processing the service faults.
The invention provides a service fault processing method, which comprises the following steps:
receiving a service path and a fault monitoring strategy corresponding to a target service sent by an arranging system;
monitoring each service index in the service path based on the fault monitoring strategy to obtain index monitoring information;
and when the index monitoring information is detected to reach an index alarm threshold value in the fault monitoring strategy, sending a fault processing instruction to the arranging system, so that the arranging system can perform service guarantee processing on the service path of the target service based on the fault processing instruction, and synchronizing a service guarantee processing result to the operation and maintenance guarantee system.
According to a service fault processing method provided by the present invention, after the step of sending a fault processing instruction to the orchestration system when it is detected that the indicator monitoring information reaches an indicator alarm threshold in the fault monitoring policy, the method further includes:
and when a service guarantee processing result sent by the arranging system is received, monitoring each service index in the optimal service path in real time based on the optimal service path in the service guarantee processing result.
The invention also provides a service fault processing method, which comprises the following steps:
receiving a fault processing instruction sent by an operation and maintenance support system, wherein the fault processing instruction comprises index monitoring information corresponding to a target service;
and performing service guarantee processing on the service path of the target service based on the index monitoring information to obtain a service guarantee processing result, so as to synchronize the service guarantee processing result to an operation and maintenance support system.
According to the method for processing the service fault provided by the present invention, before the receiving the fault processing instruction sent by the operation and maintenance support system, the method further includes:
when an opening instruction of the target service is received, arranging a service flow and a service resource corresponding to the target service, and setting a fault monitoring strategy of the target service;
issuing a service resource and a path opening instruction corresponding to the target service to a controller so that the controller activates a service path of the target service based on the service resource and the path opening instruction;
and when receiving a service path activation feedback of the controller, sending a service path and a fault monitoring strategy corresponding to the target service to an operation and maintenance support system, so that the operation and maintenance support system monitors each service index in the service path based on the fault monitoring strategy.
According to a service fault processing method provided by the present invention, the setting of the fault monitoring policy of the target service includes:
associating and matching the monitoring strategies of different preset package services to obtain a target monitoring strategy of the target service;
and taking the target monitoring strategy as the fault monitoring strategy, or adjusting and configuring the index alarm threshold of each service index in the target monitoring strategy to obtain the fault monitoring strategy of the target service.
According to the service fault processing method provided by the invention, the service guarantee processing is performed on the service path of the target service based on the index monitoring information to obtain a service guarantee processing result, and the method comprises the following steps:
determining a guarantee treatment measure according to the index monitoring information;
and calculating an optimal service path corresponding to the target service based on the guarantee processing measures so as to take the optimal service path as the service guarantee processing result.
According to a service failure processing method provided by the present invention, after the calculating an optimal service path corresponding to the target service based on the safeguard processing measure, the method further comprises:
and sending the path configuration instruction of the optimal service path to a controller so that the controller can configure and activate the optimal service path, and returning an activation response to the arrangement system.
The invention also provides a service fault processing device, which comprises:
the first receiving module is used for receiving a service path corresponding to a target service sent by the arranging system and a fault monitoring strategy;
the monitoring module is used for monitoring each service index in the service path based on the fault monitoring strategy to obtain index monitoring information;
and the first protection module is used for sending a fault processing instruction to the arranging system when detecting that the index monitoring information reaches an index alarm threshold value in the fault monitoring strategy, so that the arranging system can perform service guarantee processing on the service path of the target service based on the fault processing instruction, and synchronize a service guarantee processing result to the operation and maintenance guarantee system.
The invention also provides a service fault processing device, which comprises:
the second receiving module is used for receiving a fault processing instruction sent by the operation and maintenance support system, wherein the fault processing instruction comprises index monitoring information corresponding to a target service;
and the second guarantee module is used for performing service guarantee processing on the service path of the target service based on the index monitoring information to obtain a service guarantee processing result so as to synchronize the service guarantee processing result to the operation and maintenance guarantee system.
The invention also provides an electronic device, which comprises a memory, a processor and a computer program stored on the memory and capable of running on the processor, wherein the processor executes the program to realize the service fault processing method.
The present invention also provides a non-transitory computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements a service failure handling method as described in any of the above.
The present invention also provides a computer program product comprising a computer program which, when executed by a processor, implements a method of handling a service failure as described in any one of the above.
According to the service fault processing method, the device, the equipment and the storage medium, the operation and maintenance support system monitors each service index in the service path in real time based on the fault monitoring strategy, so that the accuracy of fault monitoring and positioning is improved, and when equipment or a path related to the service path has a fault, a fault processing instruction is timely sent to the arranging system to automatically perform service support processing, so that the link of fault positioning and fault processing is communicated according to the service flow, and the time of influencing customer service due to equipment fault or path fault is effectively shortened.
Drawings
In order to more clearly illustrate the technical solutions of the present invention or the prior art, the drawings needed to be used in the description of the embodiments or the prior art are briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
FIG. 1 is a schematic flow chart of a service failure processing method provided by the present invention;
FIG. 2 is a second schematic flow chart of the method for processing service failure according to the present invention;
FIG. 3 is a system timing diagram of a service failure processing method provided by the present invention;
FIG. 4 is a schematic structural diagram of a service failure processing apparatus applied to an operation and maintenance support system according to the present invention;
FIG. 5 is a schematic structural diagram of a service failure processing apparatus applied to an orchestration system according to the present invention;
fig. 6 is a schematic structural diagram of an electronic device provided in the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention clearer, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is obvious that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The terminology used in the one or more embodiments of the invention is for the purpose of describing particular embodiments only and is not intended to be limiting of the one or more embodiments of the invention. As used in one or more embodiments of the present invention, the singular forms "a," "an," and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used in one or more embodiments of the present invention refers to and encompasses any and all possible combinations of one or more of the associated listed items.
It should be understood that, although the terms first, second, etc. may be used herein to describe various information in one or more embodiments of the present invention, such information should not be limited by these terms. These terms are only used to distinguish one type of information from another. For example, a first can also be referred to as a second and, similarly, a second can also be referred to as a first without departing from the scope of one or more embodiments of the present invention. Depending on the context, the word "if" as used herein may be interpreted as "at" \8230; … "when" or "when 8230; \8230"; "when".
Exemplary embodiments of the present invention will be described in detail below with reference to fig. 1 to 3.
Fig. 1 is a schematic flow diagram of a service failure processing method provided by the present invention. As shown in fig. 1, the service failure processing method includes:
it should be noted that the service path represents a link path of a service data stream in a communication process, the service path is formed by a plurality of communication devices, for example, devices including a transmission device, a switch, a router, and the like, and the fault monitoring policy includes a service index to be detected and an index alarm threshold corresponding to the service index, for example, a Bandwidth monitoring policy, a CPU monitoring policy, a delay monitoring policy, and the like.
specifically, each service index in the service path is monitored according to each service index to be monitored in the fault monitoring policy, and index monitoring information corresponding to each service index is obtained, for example, when a bandwidth in the service path needs to be monitored in the fault monitoring policy, the bandwidth utilization rate of the current service path in the communication process needs to be monitored in real time.
And step 13, when the index monitoring information is detected to reach an index alarm threshold value in the fault monitoring strategy, sending a fault processing instruction to the arranging system, so that the arranging system performs service guarantee processing on the service path of the target service based on the fault processing instruction, and synchronizing a service guarantee processing result to an operation and maintenance guarantee system.
It should be noted that the index alarm threshold of each service index may be set according to an actual situation, and is not specifically limited herein.
Specifically, the index monitoring information of the service index monitored in real time is compared with the index alarm threshold of the service index in the fault monitoring strategy, if it is detected that the index monitoring information reaches the index alarm threshold, it is proved that service guarantee processing needs to be performed on the service path, and then a fault processing flow is triggered, and a fault processing instruction is sent to the arranging system, so that guarantee processing measures are determined by the arranging system based on the fault processing instruction, for example, when the bandwidth utilization rate of the service path reaches 90%, the fault processing flow is triggered, and thus the fault processing instruction is sent to the arranging system, so that bandwidth adjustment processing is performed by the arranging system. Further, based on the guarantee processing measure, the service path of the target service is subjected to service guarantee processing to recalculate the optimal service path corresponding to the target service, and then the path configuration instruction of the optimal service path is sent to the controller, so that the controller configures and activates the optimal service path, and the activation response is returned to the arrangement system, so that the service guarantee processing result generated based on the optimal service path is synchronized to the operation and maintenance guarantee system through the arrangement system. Further, when the operation and maintenance support system receives the service support processing result sent by the arrangement system, based on the optimal service path in the service support processing result, each service index in the optimal service path is monitored in real time again.
According to the embodiment of the invention, based on the fault monitoring strategy, the operation and maintenance support system monitors each service index in the service path in real time, so that the accuracy of fault monitoring and positioning is improved, and when equipment or paths related to the service path have faults, a fault processing instruction is timely sent to the arrangement system to automatically perform service support processing, so that the link of communicating fault positioning and fault processing according to the service flow is realized, and the time of influencing customer service due to equipment faults or path faults is effectively shortened.
Fig. 2 is a second schematic flow chart of the service failure processing method provided by the present invention. As shown in fig. 2, the service failure processing method includes:
and step 22, performing service guarantee processing on the service path of the target service based on the index monitoring information to obtain a service guarantee processing result, and synchronizing the service guarantee processing result to an operation and maintenance guarantee system.
Specifically, a fault processing instruction sent by an operation and maintenance support system is received, and then a support processing measure is determined based on index monitoring information of the fault processing instruction, for example, when the index monitoring information is a CPU utilization rate, a bandwidth utilization rate, and a delay path fault, the support processing measure may be CPU capacity expansion, bandwidth adjustment, traceroute rerouting adjustment, and the like, and further, based on the support processing measure, an optimal service path corresponding to the target service is calculated, so that the optimal service path is used as the service support processing result, and an optimal service path calculation process: if the service paths are calculated in the same local area network, a calculation instruction is issued to the SDN controllers corresponding to the local area network through the arranging system, so that the optimal service paths are calculated through the controllers, if the service paths are calculated in the cross-domain service paths, a path calculation coordination instruction is issued to the SDN controllers in all the domains through the arranging system, so that target service paths calculated by all the SDN controllers are obtained, and then the optimal service paths are obtained through coordination calculation based on all the target service paths through the arranging system. Additionally, when the operation and maintenance support system detects that a serious alarm affects the target service, for example: when the optical fiber breaks down, the operation and maintenance support system can also automatically trigger the traceroute rerouting function, and call the scheduling system to calculate and reselect the service path.
As an implementable example, for example: if the bandwidth utilization rate of the service path reaches the index alarm threshold, then when the optimal service path is selected, besides the requirement that the bandwidth can ensure the bandwidth of the service to be newly increased, the selection principle of the existing service path is also required to be followed, the bandwidth is basically consistent with the existing service path in the aspects of time delay, shortest path, passing nodes and the like, and an optimal service path is selected for switching.
After the optimal service path is obtained through calculation, the scheduling system sends a path configuration instruction corresponding to the optimal service path to the SDN controller, so that the SDN controller automatically activates the service path, and further, after the optimal service path of the target service is activated, service guarantee processing results generated by the optimal service path are synchronized to the operation and maintenance guarantee system, so that each service index in the optimal service path of the target service is continuously monitored in real time through the operation and maintenance guarantee system.
According to the embodiment of the invention, through the scheme, each service index in the service path is monitored through the operation and maintenance support system, the service path of the target service is subjected to service support processing through the arrangement system when a fault occurs, the optimal service path is recalculated by combining with the SDN technology, the path configuration instruction is issued to the SDN controller, the automatic activation of the optimal service path is realized, the manual instruction operation is avoided, the error cost and the manual processing workload are reduced, the link of fault positioning and fault processing according to the service flow is realized, the time of influencing the customer service due to equipment fault or path fault is effectively shortened, and the customer satisfaction is improved.
In one embodiment of the present invention, in the above step 21: before receiving a fault processing instruction sent by the operation and maintenance support system, the method further comprises the following steps:
when an opening instruction of the target service is received, arranging a service flow and a service resource corresponding to the target service, and setting a fault monitoring strategy of the target service; issuing a service resource and a path opening instruction corresponding to the target service to a controller so that the controller activates a service path of the target service based on the service resource and the path opening instruction; and when a service path activation feedback of the controller is received, sending a service path and a fault monitoring strategy corresponding to the target service to an operation and maintenance support system, so that the operation and maintenance support system monitors each service index in the service path based on the fault monitoring strategy.
It should be noted that, the orchestration system is preconfigured with the guarantee policies corresponding to different services, for example, the index alarm threshold for configuring the bandwidth utilization is 90%, and the index alarm threshold for the CPU utilization is 60%.
Specifically, when an opening instruction of a target service sent by a BSS (Business Support System) is received, a service flow and a service resource corresponding to the target service are arranged, where the service flow arrangement indicates a communication node corresponding to the target service in a communication process, and the service resource arrangement indicates a device required by the target service in the communication process, for example: the method comprises the steps that transmission equipment such as PTN, SDH or OLT, routers, switches and other equipment are used, wherein the communication equipment needed by different services is different, and then a target monitoring strategy of the target service is obtained through correlation matching based on pre-configured guarantee strategies corresponding to the different services.
Further, a service resource and a path opening instruction corresponding to the target service are issued to a controller, it should be noted that the controller is an SDN (Software Defined Network) controller, and the SDN controller is responsible for acquiring a Network topology, receiving a path opening instruction of the service, issuing service configuration and a flow table, and so on, so that a service path of the target service is configured and activated by the SDN controller, and a service path activation feedback is sent to an arranging system. Furthermore, when the orchestration system receives a service path activation feedback of the controller, the orchestration system sends a service path and a fault monitoring policy corresponding to the target service to the operation and maintenance support system, so that each service index in the service path is monitored by the operation and maintenance support system based on the fault monitoring policy.
Through the scheme, the embodiment of the invention realizes the business process and the business configuration of arranging the business through the arranging system, sets the fault monitoring strategy corresponding to the business, further combines the SDN technology, sends the path activation instruction to the SDN controller, realizes the automatic activation of the business path, synchronizes the business and the fault monitoring strategy to the operation and maintenance support system, and monitors the business index through the operation and maintenance support system in real time, thereby improving the accuracy of business fault positioning.
Additionally, fig. 3 is a system timing diagram of the service fault processing method provided by the present invention, as shown in fig. 3, first, monitoring policies corresponding to different services are preconfigured in an orchestration system, and then when the orchestration system receives a provisioning instruction of a target service sent by a BSS system, the orchestration system performs service flow orchestration and resource orchestration on the target service, and sets a fault monitoring policy of the target service based on the preconfigured monitoring policies, and further automatically issues a service resource and a path provisioning instruction corresponding to the target service to an SDN controller, further, a service path activating the target service is configured by the SDN controller, and a service path activation result is fed back to the orchestration system, and when the orchestration system receives a service path activation feedback of the controller, a service path and a fault monitoring policy corresponding to the target service are sent to an operation and maintenance system, and a provisioning result of the target service is fed back to the BBS system.
Further, when the operation and maintenance support system receives a service path and a fault monitoring strategy corresponding to a target service sent by the arranging system, each service index in the service path is monitored based on the fault monitoring strategy, and when the detected index monitoring information reaches an index alarm threshold value in the fault monitoring strategy, a fault processing instruction is sent to the arranging system. Furthermore, when the orchestration system receives a fault processing instruction sent by the operation and maintenance support system, according to index monitoring information in the fault processing instruction, a support processing measure is determined, based on the support processing measure, an optimal service path corresponding to the target service is calculated, and then a path configuration instruction of the optimal service path is sent to the SDN controller, so that the optimal service path is configured and activated through the SDN controller, and an activation response is returned to the orchestration system, so that service support processing results corresponding to the optimal service path are synchronized to the operation and maintenance support system through the orchestration system, and each service index in the optimal service path is monitored in real time through the operation and maintenance support system. Therefore, all fault processing links are communicated according to the business process, the workload of manual offline communication processing is reduced, and the labor cost is reduced.
The service failure processing device provided by the present invention is described below, and the service failure processing device described below and the service failure processing method described above may be referred to correspondingly.
Fig. 4 is a schematic structural diagram of a service failure processing apparatus applied to an operation and maintenance support system, as shown in fig. 4, a service failure processing apparatus according to an embodiment of the present invention includes:
a first receiving module 41, configured to receive a service path and a fault monitoring policy corresponding to a target service sent by an orchestration system;
a monitoring module 42, configured to monitor each service index in the service path based on the fault monitoring policy, so as to obtain index monitoring information;
and the first protection module 43 is configured to, when it is detected that the index monitoring information reaches an index alarm threshold in the fault monitoring policy, send a fault processing instruction to the orchestration system, so that the orchestration system performs service guarantee processing on a service path of the target service based on the fault processing instruction, and synchronize a service guarantee processing result to the operation and maintenance guarantee system.
The service failure processing device is further configured to:
and when a service guarantee processing result sent by the arranging system is received, monitoring each service index in the optimal service path in real time based on the optimal service path in the service guarantee processing result.
Fig. 5 is a schematic structural diagram of a service failure processing apparatus applied to an orchestration system, as shown in fig. 5, a service failure processing apparatus according to an embodiment of the present invention includes:
the second receiving module 51 is configured to receive a fault processing instruction sent by the operation and maintenance support system, where the fault processing instruction includes index monitoring information corresponding to a target service;
and a second guarantee module 52, configured to perform service guarantee processing on the service path of the target service based on the index monitoring information, to obtain a service guarantee processing result, and synchronize the service guarantee processing result to an operation and maintenance support system.
The service fault processing device is further configured to:
when an opening instruction of the target service is received, arranging a service flow and a service resource corresponding to the target service, and setting a fault monitoring strategy of the target service;
issuing a service resource and a path opening instruction corresponding to the target service to a controller so that the controller activates a service path of the target service based on the service resource and the path opening instruction;
and when receiving a service path activation feedback of the controller, sending a service path and a fault monitoring strategy corresponding to the target service to an operation and maintenance support system, so that the operation and maintenance support system monitors each service index in the service path based on the fault monitoring strategy.
The service failure processing device is further configured to:
associating and matching the monitoring strategies of different preset package services to obtain a target monitoring strategy of the target service;
and taking the target monitoring strategy as the fault monitoring strategy, or adjusting and configuring the index alarm threshold of each service index in the target monitoring strategy to obtain the fault monitoring strategy of the target service.
The second safeguard module 52 is further configured to:
determining a guarantee treatment measure according to the index monitoring information;
and calculating the optimal service path corresponding to the target service based on the guarantee processing measures so as to take the optimal service path as the service guarantee processing result.
The service failure processing device is further configured to:
and sending the path configuration instruction of the optimal service path to a controller so that the controller can configure and activate the optimal service path, and returning an activation response to the arrangement system.
It should be noted that, the apparatus provided in the embodiment of the present invention can implement all the method steps implemented by the method embodiment and achieve the same technical effect, and detailed descriptions of the same parts and beneficial effects as the method embodiment in this embodiment are omitted here.
Fig. 6 is a schematic structural diagram of an electronic device provided in the present invention, and as shown in fig. 6, the electronic device may include: a processor (processor) 610, a memory (memory) 620, a communication Interface (Communications Interface) 630 and a communication bus 640, wherein the processor 610, the memory 620 and the communication Interface 630 communicate with each other via the communication bus 640. The processor 610 may invoke logic instructions in the memory 620 to perform a business failure handling method comprising: receiving a service path and a fault monitoring strategy corresponding to a target service sent by an arranging system; monitoring each service index in the service path based on the fault monitoring strategy to obtain index monitoring information; and when the index monitoring information is detected to reach an index alarm threshold value in the fault monitoring strategy, sending a fault processing instruction to the arranging system, so that the arranging system can perform service guarantee processing on the service path of the target service based on the fault processing instruction, and synchronizing a service guarantee processing result to the operation and maintenance guarantee system.
In addition, the logic instructions in the memory 620 may be implemented in the form of software functional units and stored in a computer readable storage medium when the software functional units are sold or used as independent products. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
In yet another aspect, the present invention also provides a non-transitory computer-readable storage medium having stored thereon a computer program, which when executed by a processor, implements a method for performing the service failure processing provided by the above methods, the method including: receiving a service path and a fault monitoring strategy corresponding to a target service sent by an arranging system; monitoring each service index in the service path based on the fault monitoring strategy to obtain index monitoring information; and when the index monitoring information is detected to reach an index alarm threshold value in the fault monitoring strategy, sending a fault processing instruction to the arrangement system, so that the arrangement system can perform service guarantee processing on the service path of the target service based on the fault processing instruction, and synchronizing a service guarantee processing result to an operation and maintenance guarantee system.
In another aspect, the present invention also provides a computer program product, where the computer program product includes a computer program, the computer program can be stored on a non-transitory computer readable storage medium, and when the computer program is executed by a processor, a computer can execute the service failure processing method provided by the above methods, and the method includes: receiving a service path and a fault monitoring strategy corresponding to a target service sent by an arranging system; monitoring each service index in the service path based on the fault monitoring strategy to obtain index monitoring information; and when the index monitoring information is detected to reach an index alarm threshold value in the fault monitoring strategy, sending a fault processing instruction to the arranging system, so that the arranging system can perform service guarantee processing on the service path of the target service based on the fault processing instruction, and synchronizing a service guarantee processing result to the operation and maintenance guarantee system.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment may be implemented by software plus a necessary general hardware platform, and may also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A method for processing service failure is characterized by comprising the following steps:
receiving a service path and a fault monitoring strategy corresponding to a target service sent by an arranging system;
monitoring each service index in the service path based on the fault monitoring strategy to obtain index monitoring information;
and when the index monitoring information is detected to reach an index alarm threshold value in the fault monitoring strategy, sending a fault processing instruction to the arranging system, so that the arranging system can perform service guarantee processing on the service path of the target service based on the fault processing instruction, and synchronizing a service guarantee processing result to the operation and maintenance guarantee system.
2. The method according to claim 1, wherein after the sending a fault handling instruction to the orchestration system when it is detected that the index monitoring information reaches an index alarm threshold in the fault monitoring policy, the method further includes:
and when a service guarantee processing result sent by the arranging system is received, monitoring each service index in the optimal service path in real time based on the optimal service path in the service guarantee processing result.
3. A method for processing service failure is characterized by comprising the following steps:
receiving a fault processing instruction sent by an operation and maintenance support system, wherein the fault processing instruction comprises index monitoring information corresponding to a target service;
and performing service guarantee processing on the service path of the target service based on the index monitoring information to obtain a service guarantee processing result, so as to synchronize the service guarantee processing result to an operation and maintenance support system.
4. The service failure processing method according to claim 3, wherein before the receiving the failure processing instruction sent by the operation and maintenance support system, the method further comprises:
when an opening instruction of the target service is received, arranging a service flow and a service resource corresponding to the target service, and setting a fault monitoring strategy of the target service;
issuing a service resource and a path opening instruction corresponding to the target service to a controller so that the controller activates a service path of the target service based on the service resource and the path opening instruction;
and when receiving a service path activation feedback of the controller, sending a service path and a fault monitoring strategy corresponding to the target service to an operation and maintenance support system, so that the operation and maintenance support system monitors each service index in the service path based on the fault monitoring strategy.
5. The method according to claim 4, wherein the setting of the fault monitoring policy for the target service includes:
associating and matching the monitoring strategies of different preset package services to obtain a target monitoring strategy of the target service;
and taking the target monitoring strategy as the fault monitoring strategy, or adjusting and configuring the index alarm threshold of each service index in the target monitoring strategy to obtain the fault monitoring strategy of the target service.
6. The method for processing the service fault according to claim 3, wherein the performing service provisioning processing on the service path of the target service based on the index monitoring information to obtain a service provisioning processing result includes:
determining a safeguard treatment measure according to the index monitoring information;
and calculating the optimal service path corresponding to the target service based on the guarantee processing measures so as to take the optimal service path as the service guarantee processing result.
7. The method for processing service failure according to claim 6, further comprising, after the calculating an optimal service path corresponding to the target service based on the safeguard processing measure, the following steps:
and sending the path configuration instruction of the optimal service path to a controller so that the controller can configure and activate the optimal service path, and returning an activation response to the arranging system.
8. A service failure handling apparatus, comprising:
the first receiving module is used for receiving a service path corresponding to a target service sent by the arranging system and a fault monitoring strategy;
the monitoring module is used for monitoring each service index in the service path based on the fault monitoring strategy to obtain index monitoring information;
and the first protection module is used for sending a fault processing instruction to the arranging system when detecting that the index monitoring information reaches an index alarm threshold value in the fault monitoring strategy, so that the arranging system can perform service guarantee processing on the service path of the target service based on the fault processing instruction, and synchronize a service guarantee processing result to the operation and maintenance guarantee system.
9. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the service failure handling method according to any one of claims 1 to 2 or 3 to 7 when executing the program.
10. A non-transitory computer-readable storage medium, on which a computer program is stored, wherein the computer program, when executed by a processor, implements the service failure handling method according to any one of claims 1 to 2 or 3 to 7.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211400557.5A CN115865644A (en) | 2022-11-09 | 2022-11-09 | Service fault processing method, device, equipment and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202211400557.5A CN115865644A (en) | 2022-11-09 | 2022-11-09 | Service fault processing method, device, equipment and storage medium |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN115865644A true CN115865644A (en) | 2023-03-28 |
Family
ID=85662930
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202211400557.5A Pending CN115865644A (en) | 2022-11-09 | 2022-11-09 | Service fault processing method, device, equipment and storage medium |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN115865644A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN116166891A (en) * | 2023-04-25 | 2023-05-26 | 深圳市思为软件技术有限公司 | Event re-pushing method and related device based on real estate management system |
Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105119765A (en) * | 2015-09-30 | 2015-12-02 | 浪潮(北京)电子信息产业有限公司 | Intelligent processing fault system architecture |
| WO2017066940A1 (en) * | 2015-10-21 | 2017-04-27 | 华为技术有限公司 | Monitoring method and monitoring device under network virtualization environment, and network node |
| CN109308252A (en) * | 2017-07-27 | 2019-02-05 | 中国移动通信集团浙江有限公司 | A kind of fault location processing method and processing device |
| CN112235162A (en) * | 2020-10-14 | 2021-01-15 | 北京嘀嘀无限科技发展有限公司 | Service-based monitoring method and device, electronic equipment and storage medium |
| CN112492003A (en) * | 2020-11-18 | 2021-03-12 | 中盈优创资讯科技有限公司 | Cloud network convergence service processing method and device based on service orchestrator |
| CN112965879A (en) * | 2021-03-17 | 2021-06-15 | 北京奇艺世纪科技有限公司 | Data processing method and device, electronic equipment and readable storage medium |
| CN115102865A (en) * | 2022-06-27 | 2022-09-23 | 李泽宾 | Network security device topology management method and system |
-
2022
- 2022-11-09 CN CN202211400557.5A patent/CN115865644A/en active Pending
Patent Citations (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105119765A (en) * | 2015-09-30 | 2015-12-02 | 浪潮(北京)电子信息产业有限公司 | Intelligent processing fault system architecture |
| WO2017066940A1 (en) * | 2015-10-21 | 2017-04-27 | 华为技术有限公司 | Monitoring method and monitoring device under network virtualization environment, and network node |
| CN109308252A (en) * | 2017-07-27 | 2019-02-05 | 中国移动通信集团浙江有限公司 | A kind of fault location processing method and processing device |
| CN112235162A (en) * | 2020-10-14 | 2021-01-15 | 北京嘀嘀无限科技发展有限公司 | Service-based monitoring method and device, electronic equipment and storage medium |
| CN112492003A (en) * | 2020-11-18 | 2021-03-12 | 中盈优创资讯科技有限公司 | Cloud network convergence service processing method and device based on service orchestrator |
| CN112965879A (en) * | 2021-03-17 | 2021-06-15 | 北京奇艺世纪科技有限公司 | Data processing method and device, electronic equipment and readable storage medium |
| CN115102865A (en) * | 2022-06-27 | 2022-09-23 | 李泽宾 | Network security device topology management method and system |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN116166891A (en) * | 2023-04-25 | 2023-05-26 | 深圳市思为软件技术有限公司 | Event re-pushing method and related device based on real estate management system |
| CN116166891B (en) * | 2023-04-25 | 2023-07-14 | 深圳市思为软件技术有限公司 | Event re-pushing method and related device based on real estate management system |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US10454806B2 (en) | SDN controller, data center system, and routing connection method | |
| US9503179B2 (en) | Apparatus and method for protection in a data center | |
| CN105165054B (en) | Network service failure processing method, service management system and system management module | |
| CN112567647B (en) | PON fault positioning method and device | |
| US11146457B2 (en) | Train network node and CANopen-based train network node monitoring method | |
| CN112491700B (en) | Network path adjustment method, system, device, electronic equipment and storage medium | |
| US10033592B2 (en) | Method and system for monitoring network link and storage medium therefor | |
| EP3089409A1 (en) | Method and system for restoring qos deteriorations in mpls networks | |
| CN109787827B (en) | CDN network monitoring method and device | |
| Giorgetti et al. | Performance analysis of media redundancy protocol (MRP) | |
| US11398976B2 (en) | Method, device, and system for implementing MUX machine | |
| US10080205B2 (en) | Method and apparatus for determining synchronisation references | |
| CN106789630B (en) | A kind of network protection method and system, controller, equipment | |
| CN108306777A (en) | Virtual gateway main/standby switching method and device based on SDN controllers | |
| WO2022121080A1 (en) | Network configuration method, controller, and traffic guide system | |
| CN115865644A (en) | Service fault processing method, device, equipment and storage medium | |
| US8711681B2 (en) | Switch redundancy in systems with dual-star backplanes | |
| CN109964450B (en) | Method and device for determining shared risk link group | |
| CN108235157B (en) | Control method and system for virtualized gateway state | |
| CN106850803B (en) | SDN-based weighted polling system and algorithm | |
| US10890901B2 (en) | Control unit and method for operating an industrial automation system communication network comprising a plurality of communication devices | |
| JP5595783B2 (en) | A method for preparing for takeover of access control of a type B protected passive optical network (PON) by a protection optical subscriber line terminal equipment (OLT), protecting a type B passive optical network (PON) And a protected type B passive optical network (PON) | |
| CN112383414B (en) | Dual-machine hot backup quick switching method and device | |
| CN111130917B (en) | Line testing method, device and system | |
| WO2021025826A1 (en) | Retaining active operations, administration, and maintenance (oam) sessions across multiple devices operating as a single logical device |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination |