CN115662019A

CN115662019A - Method, apparatus, device and medium for guiding user to open storage cabinet lattice

Info

Publication number: CN115662019A
Application number: CN202211694215.9A
Authority: CN
Inventors: 马凯; 常文静; 曾永兰; 江洋
Original assignee: Beijing Sankuai Online Technology Co Ltd
Current assignee: Beijing Sankuai Online Technology Co Ltd
Priority date: 2022-12-28
Filing date: 2022-12-28
Publication date: 2023-01-31
Anticipated expiration: 2042-12-28
Also published as: CN116503999A; CN115662019B

Abstract

The present disclosure relates to a method, apparatus, device, and medium for guiding a user to open a storage compartment. The method comprises the following steps: the business client sends an article access request to the server according to the article access operation initiated by the user; the server responds to the article access request and determines a target storage cabinet and a target slot to be opened in the target storage cabinet; the server sends the grid layout information of the target storage cabinet and grid position information used for representing the position of the target grid in the target storage cabinet to the service client; the business client displays a grid layout containing a target storage cabinet and identifies a guide page of the position of the target grid in the grid layout in a distinguishing display mode, wherein the guide page comprises a confirmation opening control; the service client side responds to the operation of the user on the confirmed cabinet opening control and sends a confirmed cabinet opening instruction to the server; and the server responds to the confirmed cabinet opening instruction and sends a control instruction to the target storage cabinet to control the target grid opening.

Description

Method, apparatus, device and medium for guiding user to open storage cabinet lattice

Technical Field

The present disclosure relates to the field of distribution services, and in particular, to a method and an apparatus for guiding a user to open a bay of a storage cabinet, an electronic device, and a storage medium.

Background

Nowadays, more and more users choose to buy the goods on the selling platform, and the goods bought by the users are distributed to the target addresses of the users by riders. In an application scenario, a rider can store articles selected and purchased by the user into a storage cabinet near a target address of the user, and then the user takes the articles out of the storage cabinet, so that the delivery efficiency of the rider can be improved, and the user can flexibly select the time for taking out the articles.

In the related art, when a rider places an article in a storage case or when a user takes out an article from a storage case, a slot number of a slot for storing the article may be displayed on a display screen of the storage case to assist the rider or the user in locating the opened slot. However, this method is not ideal in terms of the effect of assisting in positioning the grid, and particularly in a scenario where a plurality of riders collectively store articles in the storage cabinet or a plurality of users collectively take articles from the storage cabinet, confusion is easily caused, resulting in a situation where an error occurs in storing or taking out the articles.

Disclosure of Invention

The present disclosure is directed to a method, an apparatus, an electronic device and a storage medium for guiding a user to open a bay of a storage cabinet, so as to solve the problems in the related art.

To achieve the above object, a first aspect of the present disclosure provides a method for guiding a user to open a storage compartment, including:

the business client sends an article access request to the server according to the article access operation initiated by the user;

the server responds to the article access request and determines a target storage cabinet and a target slot to be opened in the target storage cabinet;

the server sends the grid layout information of the target storage cabinet and grid position information used for representing the position of the target grid in the target storage cabinet to the service client;

the business client displays a grid layout containing the target storage cabinet and identifies a guide page of the position of the target grid in the grid layout in a distinguishing display mode, wherein the guide page comprises a confirmation opening control;

the business client side responds to the operation of the user on the confirmed cabinet opening control and sends a confirmed cabinet opening instruction to the server;

and the server responds to the confirmed cabinet opening instruction and sends a control instruction to the target storage cabinet to control the opening of the target grid.

A second aspect of the present disclosure provides a method for guiding a user to open a storage cabinet slot, which is applicable to a service client, and includes:

sending an article access request to a server according to article access operation initiated by a user, wherein the article access request is used for the server to determine a target storage cabinet and a target slot to be opened in the target storage cabinet;

receiving the grid layout information of the target storage cabinet and grid position information used for representing the position of the target grid in the target storage cabinet, wherein the grid layout information is sent by the server;

displaying a grid layout containing the target storage cabinet and identifying a guide page of the position of the target grid in the grid layout in a distinguishing display mode, wherein the guide page comprises a confirmation opening control;

and responding to the operation of the user on the confirmation cabinet opening control, and sending a confirmation cabinet opening instruction to the server to instruct the server to control the target grid opening.

A third aspect of the present disclosure provides a method for guiding a user to open a bay of a storage cabinet, which is applied to a server, and includes:

responding to an article access request sent by a service client, and determining a target storage cabinet and a target slot to be opened in the target storage cabinet;

sending the grid layout information of the target storage cabinet and grid position information used for representing the position of the target grid in the target storage cabinet to the service client, and displaying a guide page containing the grid layout of the target storage cabinet and identifying the position of the target grid in the grid layout in a differentiated display mode by the service client;

and responding to a confirmed cabinet opening instruction sent by the service client, and sending a control instruction to the target storage cabinet to control the opening of the target grid.

A fourth aspect of the present disclosure provides an apparatus for guiding a user to open a cell of a storage cabinet, which is applicable to a service client, and includes:

the system comprises a first sending module, a second sending module and a third sending module, wherein the first sending module is configured to send an article access request to a server according to an article access operation initiated by a user, and the article access request is used for the server to determine a target storage cabinet and a target slot to be opened in the target storage cabinet;

a first receiving module, configured to receive the grid layout information of the target storage cabinet and the grid position information used for representing the position of the target grid in the target storage cabinet, sent by the server;

the display module is configured to display a grid layout containing the target storage cabinet and identify a guide page of the position of the target grid in the grid layout in a distinguishing display mode, wherein the guide page comprises a confirmation opening control;

the first sending module is further configured to send a confirmation opening instruction to the server to instruct the server to control the target grid to be opened in response to the operation of the confirmation opening control by the user.

A fifth aspect of the present disclosure provides an apparatus for guiding a user to open a bay of a storage cabinet, adapted for a server, comprising:

the system comprises a determining module, a storage module and a control module, wherein the determining module is configured to respond to an article access request sent by a business client, and determine a target storage cabinet and a target slot to be opened in the target storage cabinet;

a second sending module, configured to send, to the service client, the grid layout information of the target storage locker and the grid position information used for characterizing the position of the target grid in the target storage locker, so that the service client displays a guidance page including the grid layout of the target storage locker and identifies the position of the target grid in the grid layout in a differentiated display manner;

the second sending module is further configured to send a control instruction to the target storage cabinet in response to the confirmation cabinet opening instruction sent by the service client, so as to control the opening of the target bay.

A sixth aspect of the present disclosure provides an electronic device, comprising:

a processor;

a memory for storing processor-executable instructions;

wherein the processor is configured to execute the executable instructions to implement the steps of the method for guiding a user to open a storage compartment provided in the second or third aspect.

A seventh aspect of the present disclosure provides a computer readable storage medium having stored thereon computer program instructions which, when executed by a processor, implement the steps of a method for guiding a user to open a storage compartment as provided in the second or third aspect above.

Through the technical scheme, before the target slot to be opened is controlled to be opened, the service client can obtain the slot layout information of the target storage cabinet where the target slot to be opened is located and the slot position information used for representing the position of the target slot in the target storage cabinet from the server, and display the guide page which contains the slot layout and identifies the position of the target slot in the slot layout in a distinguishing display mode, wherein the guide page comprises a confirmation opening control used for a user to confirm whether the target slot is opened or not. By the method, before the target grid is opened, the user can conveniently, quickly and accurately know the position of the target grid at the service client used by the user, and even under the condition that a plurality of people access articles simultaneously, the position of the target grid corresponding to each user can be displayed by the service client used by each user simultaneously without influencing each other. Therefore, the time spent by a user for searching the target cell can be effectively reduced, and the article storing and taking efficiency is improved. In addition, after the user accurately knows the position of the target cell, the user can perform the operation of confirming the opening of the cabinet, so that the service client is prompted to send a command of confirming the opening of the cabinet to the server, and the server controls the target cell to be opened. Like this, can avoid article access position wrong problem, especially under the scene that many people carry out article access simultaneously, can effectively reduce to deposit a user and deposit other check mouths with article to and get the probability that a user took other users' article by mistake, promote user experience.

Additional features and advantages of the disclosure will be set forth in the detailed description which follows.

Drawings

The accompanying drawings, which are included to provide a further understanding of the disclosure and are incorporated in and constitute a part of this specification, illustrate embodiments of the disclosure and together with the description serve to explain the disclosure without limiting the disclosure. In the drawings:

FIG. 1 is a schematic diagram of an implementation environment shown in accordance with an exemplary embodiment of the present disclosure.

Fig. 2 is a flow diagram illustrating a method for directing a user to open a storage compartment in accordance with an exemplary embodiment.

FIG. 3 is a diagram illustrating a bootstrap page presented at a business client, in accordance with an illustrative embodiment.

Fig. 4 is a flow chart illustrating a method for guiding a user to open a storage compartment bay in an item deposit scenario, according to an exemplary embodiment.

FIG. 5 is a flow diagram illustrating a method for guiding a user to open a storage bin bay during a pickup scenario in accordance with an exemplary embodiment.

FIG. 6 is a flow diagram illustrating a method for guiding a user to open a storage bin bay during a pickup scenario in accordance with an exemplary embodiment.

Fig. 7 is a flowchart illustrating a method for guiding a user to open a storage bin bay suitable for use on a service client side according to an exemplary embodiment.

Fig. 8 (a) to 8 (c) are schematic diagrams illustrating graphical information embodying a layout of cells according to an exemplary embodiment.

Fig. 9 is a flow chart illustrating a method for directing a user to open a storage bin bay, suitable for use on the server side, in accordance with an exemplary embodiment.

Fig. 10 is a block diagram illustrating an apparatus for directing a user to open a storage compartment in accordance with an exemplary embodiment.

Fig. 11 is a block diagram illustrating an apparatus for directing a user to open a storage compartment in accordance with an exemplary embodiment.

FIG. 12 is a block diagram illustrating an electronic device in accordance with an example embodiment.

FIG. 13 is a block diagram illustrating an electronic device in accordance with an example embodiment.

Detailed Description

The following detailed description of the embodiments of the disclosure refers to the accompanying drawings. It should be understood that the detailed description and specific examples, while indicating the present disclosure, are given by way of illustration and explanation only, not limitation. As used in the disclosed embodiments and the appended claims, the singular forms "a", "an", and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and encompasses any and all possible combinations of one or more of the associated listed items.

It is to be understood that although the terms first, second, third, etc. may be used herein to describe various information in the embodiments of the present disclosure, such information should not be limited by these terms. These terms are only used to distinguish one type of information from another. For example, first information may also be referred to as second information, and similarly, second information may also be referred to as first information, without departing from the scope of embodiments of the present disclosure. The word "if," as used herein, may be interpreted as "at … …" or "at … …" or "in response to a determination," depending on the context.

It should be noted that all actions in this disclosure for obtaining signals, information or data are performed under the premise of complying with the corresponding regulatory policy of the location and obtaining the authorization given by the owner of the corresponding device.

FIG. 1 is a schematic diagram of an implementation environment shown in accordance with an exemplary embodiment of the present disclosure. As shown in FIG. 1, the implementation environment may include: one or more service clients 101, a server 102, one or more storage cabinets 103.

Each storage bin 103 includes a plurality of compartments for storing items, which may be arranged in a matrix.

The server 102 may be communicatively connected to one or more storage cabinets 103, and configured to receive related information reported by the storage cabinets 103, such as storage cabinet base information, information about a state of a bay being opened, and the like. The cabinet base information may include a cabinet number of the storage cabinet 103, a cell layout information of the storage cabinet 103, a cell number of each cell in the storage cabinet 103, and a cell position information, the cell position information being used to represent a position (e.g., a row and a column) of a cell in the storage cabinet 103, the cell layout information may include a cell arrangement information and a cell specification information, wherein the cell arrangement information is used to represent how many rows and columns of cells of the storage cabinet 103, and the cell specification information is used to represent a cell size, such as a large cell or a small cell. The cell opening state information is used for representing whether the cell is in an opening state or a closing state. It is understood that the cabinet number of a cabinet 103 may uniquely identify the cabinet 103.

The service client 101 may be an application running on the user terminal, which may be an application client (e.g., takeout APP) installed on the user terminal for providing the item access service, or an applet running in a client (e.g., instant messaging application) of a third party platform installed on the user terminal for providing the item access service. The user can complete the article access service by using the service client 101. In this disclosure, "user" refers to a person having a need to deposit or retrieve a part, including both deposit and retrieve users. When reference is made to "user" in the description, unless otherwise stated, the description is intended to cover both deposit and pickup users, i.e., what is described applies to both deposit and pickup users.

One or more service clients 101 may be communicatively connected to the server 102, and implement, through signaling interaction with the server 102, that a storage user deposits an item into a target storage cabinet, or that a pickup user picks up an item from a target storage cabinet.

Fig. 2 is a flow diagram illustrating a method for directing a user to open a storage compartment in accordance with one exemplary embodiment, which may be implemented in the implementation environment shown in fig. 1. As shown in fig. 2, the method may include:

in step S201: and the business client sends an article access request to the server according to the article access operation initiated by the user.

In step S202: the server responds to the article access request and determines a target storage cabinet and a target slot to be opened in the target storage cabinet.

In step S203: and the server sends the grid layout information of the target storage cabinet and grid position information used for representing the position of the target grid in the target storage cabinet to the service client.

In step S204: and the service client displays a grid layout containing the target storage cabinet and identifies a guide page of the position of the target grid in the grid layout in a distinguishing display mode, wherein the guide page comprises a confirmation opening control.

In step S205: and the service client responds to the operation of the user on the confirmation cabinet opening control and sends a confirmation cabinet opening instruction to the server.

In step S206: and the server responds to the confirmed cabinet opening instruction and sends a control instruction to the target storage cabinet to control the target grid opening.

In step S201, the user may initiate an item access operation using the business client to cause the business client to send an item access request to the server. The article access operation may include a deposit operation and a pick operation, and accordingly, the article access request may include a deposit request and a pick request. In addition, the item access request may carry information associated with the item to be accessed, so that the server may determine the target storage cabinet and the target slot to be opened according to the information.

In one embodiment, the storage user may initiate a storage operation using the service client, and the service client sends a storage request to the server according to the storage operation initiated by the storage user. For example, the storage user may scan an identification code image (e.g., a two-dimensional code) of the target storage cabinet by using the service client, so that the service client obtains the cabinet number of the target storage cabinet, the service client may display a list of articles to be stored of the storage user, and after the storage user selects the articles to be stored on the service client, the service client may send a storage request to the server. The storage request may carry information associated with the article to be stored, such as a cabinet number of the target storage cabinet, delivery waybill information corresponding to the article to be stored, article order information corresponding to the article to be stored, and a pickup code corresponding to the article to be stored.

In another embodiment, the pickup user may initiate pickup operation using the service client, and the service client sends a pickup request to the server according to the pickup operation initiated by the pickup user. For example, the pickup user may scan the identification code image of the target storage cabinet by using the service client, so that the service client acquires the cabinet number of the target storage cabinet, then the pickup user inputs a pickup code corresponding to an article to be picked on the service client, and after the input is completed, the service client may send a storage request to the server. Or the service client can display the list of the articles to be taken of the pickup user, and after the pickup user selects the articles to be taken on the service client, the service client can send a pickup request to the server. The pickup request may carry information associated with the article to be picked up, such as a cabinet number of the target storage cabinet, a pickup code corresponding to the article to be picked up, and the like.

In step S202, the server receives the item access request, and determines a target storage cabinet and a target slot to be opened in the target storage cabinet in response to the item access request.

As described above, the article access request may carry information associated with an article to be accessed, and the server may determine the target storage cabinet and the target slot to be opened in the target storage cabinet according to the information carried by the article access request. For example, the item access request may carry a cabinet number of the target storage cabinet, and the server may determine the target storage cabinet according to the cabinet number. In the case that the item access request is a storage request, after determining the target storage cabinet, the server may determine a target slot from currently empty slots in the target storage cabinet. In a case that the article access request is a pickup request, the server may query, according to information associated with the article to be picked, for example, a pickup code corresponding to the article to be picked, a storage cabinet order matching the information from storage cabinet orders corresponding to the target storage cabinet, where the storage cabinet order is created by the server when the article to be picked is stored in the target storage cabinet, and the server may determine the target slot according to a slot number associated with the storage cabinet order.

After the target slot is determined, in step S203, the server obtains slot layout information of the target storage cabinet and slot position information used for representing the position of the target slot in the target storage cabinet, and sends the slot layout information and the slot position information to the service client. The cell layout information may include cell arrangement information, which may be used to indicate how many rows and columns of the cells of the target storage cabinet, and the cell position information may indicate the position of the target cell in the target storage cabinet, for example, the row and column of the target storage cabinet.

In one embodiment, the server may store the base information of the storage cabinets reported by the storage cabinets in a database. When the server wants to obtain the layout information of the target storage cabinet and the position information of the target grid, the server may query the database according to the cabinet number of the target storage cabinet and the grid number of the target grid to obtain the layout information of the target storage cabinet and the position information of the target grid.

After receiving the cell layout information of the target storage cabinet and the cell position information of the target cell, in step S204, the service client displays a guidance page, where the guidance page includes the cell layout of the target storage cabinet and can identify the position of the target cell in the cell layout in a differentiated display manner. Wherein the displayed layout of the grid is consistent with the actual layout of the grid of the target storage cabinet. The differentiated display mode means that the display mode used when the position of the target cell in the cell layout is displayed is different from the display mode used when the position of other cells in the cell layout is displayed, so that the position of the target cell is more obviously identified.

The business client may preset style data related to the guidance page, for example, style data used when rendering the grid layout, style data used when identifying the position of the target grid in the grid layout, and the like. After the business client acquires the grid layout information and the grid position information, calling the style data corresponding to the grid layout rendering and the style data corresponding to the grid position identification according to the grid layout information and the grid position information, and rendering the page to show the guide page.

In addition, a confirmation opening control can be further included on the guide page. After seeing the information displayed on the guidance page, if it is determined that the target cell is to be opened, the user may operate the confirmation open-cabinet control, for example, click the confirmation open-cabinet control, so that in step S205, the service client sends a confirmation open-cabinet instruction to the server in response to the operation of the user on the confirmation open-cabinet control, so as to instruct to open the target cell.

FIG. 3 is a diagram illustrating a bootstrap page presented at a business client, in accordance with an illustrative embodiment. As shown in fig. 3, the guidance page 300 displayed on the service client may include a grid layout 301 of the target storage cabinet, and identify a position 302 of the target grid in the grid layout 301 in a differentiated display manner, in this example, the differentiated display manner is color differentiation, that is, the target grid is displayed in a color different from the display colors of other grids, so as to highlight the target grid, and thus, through a visual effect, the purpose of enabling the user to know the position of the target grid more quickly and accurately is achieved, the time taken by the user to find the target grid in the target storage cabinet can be shortened, and the article access efficiency is improved.

In addition, the business client may also present the slot number of the target slot at the lead page 300, such as indicated at location 303. In other embodiments, the business client may also present information about the target storage bin, such as the bin number, geographic location, etc., in the bootstrap page 300.

It should be noted that fig. 3 only shows an example presentation form of the guidance page, and does not constitute a limitation on the specific presentation form of the guidance page. Those skilled in the art can identify the position of the target cell in a different display manner from that in fig. 3 according to actual display requirements, or add other display information in the guidance page, and the like, which is not limited by the present disclosure.

After seeing the guide page displayed by the service client, the user can finally determine whether to open the target grid. If so, the user can carry out the operation of confirming the opening of the cabinet on the service client. In an alternative embodiment, as shown in FIG. 3, a confirmation open bin control 304 may be included on the guidance page 300. For example, the user clicks the confirmed opening control, and the service client may send a confirmed opening instruction to the server in response to the operation of the user on the confirmed opening control, so that, in step S206, after receiving the confirmed opening instruction, the server sends a control instruction to the target storage enclosure to control the target cell to open.

The following description will be made separately for two different scenarios, article storage and article retrieval.

Fig. 4 is a flow chart illustrating a method for guiding a user to open a storage compartment bay in an item deposit scenario, according to an exemplary embodiment. As shown in fig. 4, the method may include:

in step S401, the service client obtains target storage information according to a storage operation initiated by a storage user.

The storage user can initiate storage operation, and the service client can acquire target storage information according to the storage operation initiated by the storage user. In the present disclosure, the storage users may include two types of storage users, where the first type of storage user is a delivery person belonging to a specified delivery platform, and the item to be stored is an order item under the specified delivery platform. The second type of storage user is a storage person who does not belong to a specified delivery platform, and the items to be stored by the storage person are not the order items under the specified delivery platform, for example, delivery persons who belong to other delivery platforms, or ordinary users who have storage requirements.

When the storage user logs in the service client, the service client may determine whether the storage user belongs to the first type of storage user or the second type of storage user according to the login information of the storage user. The login information may include, for example, a mobile phone number, a user name, and a user identifier for identifying the identity of the storage user.

For a first type of storage user, the storage user may scan the identification code image of the target storage cabinet by using the service client, so that the service client obtains the cabinet number of the target storage cabinet. The service client may display a list of the items to be deposited of the deposit user, for example, a delivery waybill list of the deposit user in a pending delivery state (i.e., a state that characterizes the completion of the pick-up and the delivery to the user). The deposit user can select the item to be deposited from the corresponding list on the service client. After the item to be stored is selected, the initiation of the storage operation is completed. At this time, the service client may obtain the target storage information according to the storage operation initiated by the storage user. For a first type of storage user, the target storage information acquired by the service client may include: the user identification of the storage user and the cabinet number of the target storage cabinet, and the target storage information may further include: and the delivery waybill information corresponding to the object to be stored and/or the object order information corresponding to the object to be stored.

For a second type of storage user, the storage user may scan the identification code image of the target storage cabinet by using the service client, so that the service client obtains the cabinet number of the target storage cabinet. For the second type of storage user, the storage user is required to input a pickup code corresponding to the item to be stored. The pickup code may be defined by the storage user itself, or randomly generated by the service client for use by the storage user. After the deposit user inputs the pickup code corresponding to the article to be deposited (for example, the deposit user manually inputs a self-defined pickup code, or inputs a confirmation instruction for confirming the use of the pickup code generated by the service client), the initiation of the deposit operation is completed. At this time, the service client may obtain the target storage information according to the storage operation initiated by the storage user. For the second type of storage user, the target storage information acquired by the service client may include: the user identification of the storage user and the cabinet number of the target storage cabinet, and the target storage information may further include: and taking the corresponding article code of the article to be stored.

In step S402, the service client sends a storage request carrying the target storage information to the server.

In step S403, the server determines the target storage enclosure according to the enclosure number carried in the storage request, in response to the storage request.

After receiving the storage request, the server may extract the target storage information from the storage request. As described above, the target storage information includes the cabinet number of the target storage cabinet regardless of the type of the storage user. Therefore, the server can determine the target storage cabinet from the plurality of storage cabinets according to the cabinet number.

In step S404, the server determines a target slot from the slots currently free in the target storage cabinet.

After the target storage cabinet is determined, the server may determine a currently idle slot according to an idle state of each slot in the target storage cabinet, and then determine a target slot from the currently idle slot, where the target slot is a slot allocated to a storage user for storing an item to be stored. When the server determines the target slot from the currently free slots, the target slot may be allocated randomly or in combination with the size of the item to be stored (this information may also be included in the target storage information).

In step S405, the server creates a locker order that associates the target storage information and the lot number of the target lot.

The server, after determining the target bay for storing the item to be stored, creates a bin order. The storage cabinet order is used for recording storage related information of the corresponding article, for example, the storage cabinet order is associated with the target storage information and the grid number of the target grid. In addition, the storage cabinet order can also record the access state of the corresponding article. For example, after the item is deposited into the target slot by the item depositing user, the access status in the storage cabinet order may be a pending status, and after the item taking user successfully takes out the item, the access status in the storage cabinet order may be a taken status. At this point, the cabinet order as a whole may be marked as complete.

After determining the target storage cabinet and the target slot, as a possible implementation manner, the server may query the database according to the cabinet number of the target storage cabinet and the slot number of the target slot, and obtain slot layout information of the target storage cabinet and slot position information of a position where the target slot is located in the target storage cabinet. And then, the server directly sends the grid layout information of the target storage cabinet and the grid position information of the target grid to the service client.

As another possible embodiment, as shown in fig. 4, the method may further include the steps of:

in step S406, the server transmits the slot number of the target slot to the service client.

That is, after determining the slot number of the target slot, the server may first send the slot number to the service client.

In step S407, the service client sends a first query request to the server, where the first query request carries the bin number of the target storage enclosure and the slot number of the target slot.

After receiving the slot number of the target slot sent by the server, the service client may send a first query request to the server based on the cabinet number of the target storage cabinet and the slot number of the target slot, where the first query request carries the cabinet number of the target storage cabinet and the slot number of the target slot.

In step S408, the server queries the database to obtain the layout information of the grid of the target storage cabinet and the grid position information of the target grid in response to the first query request.

After receiving the first query request, the server queries the database according to the cabinet number of the target storage cabinet and the grid number of the target grid carried by the first query request, so as to obtain the grid layout information of the target storage cabinet and the grid position information of the target grid.

In step S409, the server transmits the slot layout information of the target storage enclosure and the slot position information of the target slot to the service client.

The implementation of the above steps S406 to S409 is performed by the service client and the server, and is not perceived by the user. By the scheme, the functions of distributing the grids and creating the storage cabinet orders and acquiring the grid layout and the grid position information are independent and have no coupling relation. Thus, when implemented by using a computer program, the two different functions can be implemented by using two independent interfaces, for example, one interface only performs the functions of allocating grids and creating storage cabinet orders, and the other interface only performs the functions of acquiring grid layout and grid position information. Therefore, the information returned by each interface is reduced, the response time is shortened, and the software development specification is more met.

In step S410, the service client displays a guidance page including a grid layout of the target storage cabinet and identifies a position of the target grid in the grid layout in a differentiated display manner, where the guidance page includes a confirmation opening control.

In step S411, the service client sends a confirmation opening instruction to the server in response to the operation of the confirmation opening control by the user.

In step S412, the server sends a control command to the target storage enclosure to control the opening of the target cell in response to the confirmation of the opening command.

The above describes how to guide the storage user to open the storage compartment in the storage scenario. The following describes how to guide the pick user to open the bin bay in the pick scenario.

In the present disclosure, pickup users may also be classified into two types of pickup users. The first type of pickup user is a user related to a specified delivery platform, and the item to be picked up is an order item placed by the specified delivery platform. The second type of pickup user is a user unrelated to the designated delivery platform whose item to be picked up is not the item ordered by the designated delivery platform.

The following description is made separately for these two different types of pickup users.

FIG. 5 is a flowchart illustrating a method for guiding a user to open a storage bin bay during a pickup scenario, in accordance with an exemplary embodiment. As shown in fig. 5, the method may include:

in step S501, the service client obtains target pickup information according to a pickup operation initiated by a pickup user.

When the pickup user logs in the service client, the service client may determine whether the pickup user belongs to the first type of pickup user or the second type of pickup user according to the login information of the pickup user. The login information may include, for example, a user identifier for identifying the identity of the pickup user, such as a mobile phone number and a user name.

The pickup user can scan the identification code image of the target storage cabinet by using the service client so that the service client can acquire the cabinet number of the target storage cabinet. The pickup user can initiate pickup operation on the service client, and the service client can acquire target pickup information according to the pickup operation initiated by the pickup user. In the embodiment shown in fig. 5, the pickup user may be the second type of pickup user, i.e., the item to be picked up is not an order item placed on the designated delivery platform. In this case, when initiating the pickup operation, the pickup user is required to input the pickup code corresponding to the article to be picked. For example, a pick code input control is presented on the service client for the pick user to input the corresponding pick code. After the pickup code is input, the initiation of the pickup operation is finished. At this time, the service client may obtain the target pickup information according to the pickup operation initiated by the pickup user. For a second type of pickup user, the target pickup information acquired by the service client may include: the cabinet number of the target storage cabinet and the pickup code corresponding to the article to be picked up.

In step S502, the service client sends a pickup request carrying the target pickup information to the server.

In step S503, the server determines the target storage cabinet according to the cabinet number carried in the pickup request in response to the pickup request.

In step S504, the server queries the storage order matching the target pickup information, and determines a target slot according to the storage order matching the target pickup information.

As described above, when the item to be taken is stored in the target storage cabinet as the item to be stored before the item to be taken, the server creates a storage cabinet order corresponding to the item after allocating the target slot, where the storage cabinet order is associated with the target storage information (which may include the corresponding pickup code) of the item and the slot number of the target slot corresponding to the item. Therefore, after receiving the pickup request, the server can extract the target pickup information, namely, the cabinet number of the target storage cabinet and the pickup code corresponding to the article to be picked. Then, the server may determine the target storage cabinet according to the cabinet number, meanwhile, according to the cabinet number and the pickup code, query a target storage cabinet order matching the cabinet number and the pickup code from among a plurality of storage cabinet orders, and after querying the target storage cabinet order, determine a notch corresponding to a notch number associated with the target storage cabinet order as the target notch. If the target storage cabinet order matched with the cabinet number and the pickup code is not inquired, the server can return a pickup failure message to the service client, wherein the pickup failure message is used for indicating that the matched order is not inquired and the pickup failure occurs at this time.

As another possible embodiment, as shown in fig. 5, the method may further include the steps of:

in step S505, the server transmits the slot number of the target slot to the service client.

In step S506, the service client sends a first query request to the server, where the first query request carries the cabinet number of the target storage enclosure and the slot number of the target slot.

In step S507, the server queries the database to obtain the grid layout information of the target storage cabinet and the grid position information of the target grid in response to the first query request.

In step S508, the server transmits the slot layout information of the target storage cabinet and the slot position information of the target slot to the service client.

The implementation of steps S505 to S508 is the same as the implementation of steps S406 to S409 described above, and is not repeated here.

In step S509, the service client displays a guidance page including a grid layout of the target storage enclosure and identifies a position of the target grid in the grid layout in a differentiated display manner, where the guidance page includes a confirmation opening control.

In step S510, the service client sends a confirmation opening instruction to the server in response to the operation of the confirmation opening control by the user.

In step S511, the server sends a control command to the target storage enclosure to control the opening of the target cell in response to the confirmation of the opening command.

FIG. 6 illustrates a flowchart of a method for guiding a user to open a storage bin bay during a pickup scenario, in accordance with an exemplary embodiment. As shown in fig. 6, the method may include:

in step S601, the service client obtains a user identifier according to a pickup operation initiated by a pickup user.

In step S602, the service client sends a second query request to the server, where the second query request carries the user identifier.

When the pickup user logs in the service client, the service client can judge whether the pickup user belongs to the pickup user of the first type or the pickup user of the second type according to the login information of the pickup user. The login information may include, for example, a mobile phone number, a user name, and a user identifier for identifying the identity of the pickup user.

In the embodiment shown in fig. 6, the pickup user may be the first type of pickup user, i.e., the item to be picked up is the order item at the designated delivery platform. In this case, the service client may directly obtain the user identifier (e.g., a mobile phone number) of the pickup user without the need of additionally inputting information related to the article to be picked, and send a second query request to the server, where the second query request carries the user identifier.

In step S603, the server determines, in response to the second query request, to-be-fetched item information of the pickup user that matches the user identifier.

In step S604, the server sends information of the articles to be taken to the service client, where the information of the articles to be taken includes a slot number of a slot where the articles to be taken are located and a cabinet number of a storage cabinet where the articles to be taken are located.

In step S605, the service client receives the information of the article to be taken of the article taking user, which is sent by the server and matches with the user identifier, and displays the information of the article to be taken.

After receiving the second query request, the server may extract the user identifier, and then determine the information of the article to be taken of the article taking user matched with the user identifier. For example, if the user identifier is a mobile phone number, the server may query an article order that the recipient has the mobile phone number of the mobile phone number and is not taken out currently, that is, the article order to be taken out of the pickup user. In addition, as described above, the locker order may associate target storage information of the item with a corresponding bin number of the item, where the target storage information may include item order information. Therefore, the server can query the storage cabinet order corresponding to the to-be-taken item order according to the information of the to-be-taken item order, determine the storage cabinet where the item in the to-be-taken item order is located and the lattice where the item is located according to the storage cabinet order, and obtain the corresponding cabinet number and lattice number. And then, the server can send the information of the articles to be taken to the service client. The article information to be taken can embody the article to be taken corresponding to the article taking user, and in addition, the article information to be taken also comprises the grid number of the grid where the article to be taken is located and the cabinet number of the storage cabinet where the article to be taken is located. After receiving the information of the articles to be taken, the business client can display the information of the articles to be taken. For example, the information of the articles to be taken is presented in a list form, so that the user can select the target articles to be taken from the information.

In step S606, the service client sends a pickup request to the server according to the selection operation of the pickup user, where the pickup request carries the slot number of the slot where the target article to be picked is located and the cabinet number of the storage cabinet where the target article to be picked is located.

The user can select the target to-be-taken item on the service client. Because the service client acquires the corresponding lot number and cabinet number of each article to be taken, the service client can acquire the target article to be taken selected by the user and the corresponding lot number and cabinet number after the user selects. And the service client sends a pickup request to the server, wherein the pickup request carries the grid number of the grid where the target article to be picked is located and the cabinet number of the storage cabinet where the target article to be picked is located.

In step S607, the server queries the database according to the cabinet number and the slot number carried in the pickup request to obtain the slot layout information of the target storage cabinet and the slot position information of the target slot.

After receiving the pickup request, the server can extract the bin number and the slot number, and query the database according to the bin number and the slot number, so as to obtain the slot layout information of the target storage bin and the slot position information of the target slot.

In step S608, the server sends the grid layout information of the target storage cabinet and the grid position information for representing the position of the target grid in the target storage cabinet to the service client.

In step S609, the service client displays a guidance page including a grid layout of the target storage enclosure and identifies a position of the target grid in the grid layout in a differentiated display manner, where the guidance page includes a confirmation opening control.

In step S610, the service client sends a confirmation opening instruction to the server in response to the operation of the confirmation opening control by the user.

In step S611, the server sends a control command to the target storage enclosure to control the opening of the target bay in response to the confirmation of the enclosure opening command.

Furthermore, in any of the methods shown in fig. 2, 4 to 6, the method may further include:

the server receives the basic information of the storage cabinet sent by the storage cabinet, wherein the basic information of the storage cabinet comprises: the device comprises a cabinet number of a storage cabinet, grid layout information of the storage cabinet, grid numbers of all grids in the storage cabinet and grid position information, wherein the grid layout information comprises grid arrangement information and grid specification information. And then, the server stores the received basic information of the storage cabinet in a database. Therefore, subsequent servers can acquire the grid layout information of the target storage cabinet and the grid position information of the target grid by querying the database conveniently.

As described above, the service client may be an applet that runs in a client of a third party platform installed on the user terminal for providing an item access service. In this case, the method may further include:

the client side of the third-party platform responds to the login operation of the user on the service client side, and sends a login request to the server side of the third-party platform, wherein the login request carries login information of the user; the server side of the third-party platform verifies the login request according to the login information, and sends an indication message for representing that the authentication is passed to the client side of the third-party platform under the condition that the login request is passed through the authentication; and the client of the third-party platform enables the service client in response to the indication message.

For example, a user may initiate a login operation to a service client using a client of a third party platform on a user terminal. For example, an identification code image (e.g., a two-dimensional code) of the storage locker may be scanned by a client of the third party platform to initiate a login operation to the business client. Alternatively, the user may search for the service client on the client of the third-party platform to initiate a login operation to the service client.

After the client of the third-party platform detects the login operation of the user to the service client, the client can acquire the login information of the user to the service client. If the user initiates the login operation of the service client through the client of the third-party platform for the first time, the client of the third-party platform can respond to the login operation of the user on the service client and pop up a login information acquisition page. In one mode, an input control for inputting login information by a user is displayed in the login information acquisition page, and the user can manually input the login information. In another manner, the client of the third-party platform may default to the identity information (e.g., a mobile phone number, a user name used by the user on the client of the third-party platform, etc.) of the user on the client of the third-party platform as the login information of the user to the service client. Therefore, the identity information can be displayed in the login information acquisition page, and a confirmation control for a user to confirm whether the identity information is used as the login information of the service client. After the user inputs login information on the login information acquisition page or confirms to use the identity information as the login information, the client side of the third-party platform sends a login request to the server side of the third-party platform, and the login request carries the login information of the user. In addition, the client of the third-party platform can cache the login information for subsequent use.

If the user does not initiate the login operation of the service client through the client of the third-party platform for the first time, the client of the third-party platform can respond to the login operation of the user on the service client and firstly acquire the login information of the user on the service client from the cache. After the login information of the user to the service client is obtained from the cache, the client of the third-party platform sends a login request to the server of the third-party platform, and the login request carries the login information of the user. If the login information of the user to the service client is not obtained from the cache, the login information can be obtained from the user according to the same implementation manner described above when the user initiates the login operation to the service client through the client of the third-party platform for the first time.

And after receiving the login request, the server side of the third-party platform verifies the login request according to the login information, and sends an indication message for representing that the authentication is passed to the client side of the third-party platform under the condition that the login request is passed through the authentication. In this way, the client of the third party platform may receive the indication message and enable the service client in response to the indication message. At this time, the user can use the service client normally to perform the article access operation.

Fig. 7 is a flowchart illustrating a method for guiding a user to open a storage bin bay suitable for use on a service client side according to an exemplary embodiment. As shown in fig. 7, the method may include:

in step S701, an article access request is sent to a server according to an article access operation initiated by a user, where the article access request is used by the server to determine a target storage cabinet and a target slot to be opened in the target storage cabinet;

in step S702, receiving the grid layout information of the target storage cabinet and the grid position information used for representing the position of the target grid in the target storage cabinet, which are sent by the server;

in step S703, a guidance page that includes a grid layout of the target storage enclosure and identifies a position of the target grid in the grid layout in a differentiated presentation manner is presented, where the guidance page includes a confirmation opening control;

in step S704, in response to the operation of the user on the confirmation opening control, a confirmation opening instruction is sent to the server to instruct the server to control the target cell to open.

Specific operations related to the method for guiding a user to open a storage compartment on the service client side are described in detail above with reference to fig. 2 to 6, and are not described herein again.

Optionally, the method for guiding a user to open a storage compartment, which is applicable to the service client side, further includes:

receiving the grid number of the target grid sent by the server;

and sending a first query request to the server, wherein the first query request carries the cabinet number of the target storage cabinet and the grid number of the target grid, and the first query request is used for requesting to acquire the grid layout information and the grid position information.

Optionally, step S701 may further include:

according to a storage operation initiated by a storage user, obtaining target storage information, wherein the target storage information comprises a user identifier of the storage user and a cabinet number of the target storage cabinet, and the target storage information further comprises at least one of the following information: the method comprises the following steps that delivery waybill information corresponding to an article to be stored, article order information corresponding to the article to be stored and a pickup code corresponding to the article to be stored are obtained;

and sending a storage request carrying the target storage information to the server, wherein the storage request is used for determining the target grid from the currently idle grids of the target storage cabinet by the server and creating a storage cabinet order, and the storage cabinet order is associated with the target storage information and the grid number of the target grid.

Optionally, step S701 may further include:

acquiring target pickup information according to pickup operation initiated by a pickup user, wherein the target pickup information comprises a cabinet number of the target storage cabinet and a pickup code corresponding to an article to be picked;

and sending a pickup request carrying the target pickup information to the server, wherein the pickup request is used for inquiring a storage cabinet order matched with the target pickup information by the server and determining the target grid according to the storage cabinet order matched with the target pickup information.

Optionally, step S701 may further include:

acquiring a user identifier according to a pickup operation initiated by a pickup user, and sending a second query request to the server, wherein the second query request carries the user identifier;

receiving to-be-taken article information of the pickup user, which is sent by the server and is matched with the user identification, wherein the to-be-taken article information comprises a notch number of a notch where an article to be taken is located and a cabinet number of a storage cabinet where the article to be taken is located;

displaying the information of the articles to be taken;

and sending a pickup request to the server according to the selection operation of the pickup user, wherein the pickup request carries the slot number of the slot where the target article to be picked out selected by the pickup user is located and the cabinet number of the storage cabinet where the target article to be picked out is located.

Optionally, the cell layout information includes cell arrangement information and cell specification information;

step S703 may further include:

generating graphic information for embodying the cell layout according to the cell layout information;

and identifying the position of the target cell in the cell layout in a distinguishing and displaying mode in the graphic information.

In this embodiment, when the service client displays the guide page, the service client may generate graphic information for representing the grid layout according to the grid layout information. For example, the cell arrangement information indicates that the cells of the target storage cabinet have 5 rows and 10 columns, the cell specification information indicates that the cells of the uppermost row and the cells of the lowermost row of the target storage cabinet are large cells, and the cells of the middle 3 rows are small cells. After receiving the cell layout information including the cell arrangement information and the cell specification information, the service client may extract the cell arrangement information and the cell specification information, and then generate graphical information for representing the above cell layout according to the cell arrangement information and the cell specification information, as shown in fig. 8 (a).

After the graphical information is generated, the position of the target cell in the cell layout is identified in the graphical information in a differentiated presentation. As shown in fig. 8 (a), the position 801 of the target cell in the cell layout is identified in a color-differentiated presentation.

The business client may be preset with graphic style data related to the guidance page, for example, graphic style data used when rendering the grid layout, style data used when identifying the position of the target grid in the grid layout, and the like. After the business client acquires the grid layout information and the grid position information, calling the grid layout to render the corresponding graphic style data and the style data corresponding to the grid position identification according to the grid layout information and the grid position information, and rendering the page to show the guide page.

Compared with the method for displaying the grid layout and the grid position of the target grid through the video, the method for displaying the grid layout and the grid position of the target grid in a graph rendering mode can reduce the data processing amount of the service client page during rendering, improve the page rendering speed on the premise of ensuring that a user has good visual experience, and further is beneficial to improving the article access efficiency.

Optionally, the generating, according to the cell layout information, graphic information for embodying a cell layout includes:

determining cell grouping information according to the cell layout information;

and generating graphic information for representing the grid layout and the grid grouping according to the grid layout information and the grid grouping information and a preset grid grouping display style.

The service client can determine the cell grouping information according to the cell layout information according to a preset grouping rule. For example, the grouping rules may include row grouping rules and/or column grouping rules. Where row grouping rules are used to define which rows of cells can be divided into a group and column grouping rules are used to define which columns of cells can be divided into a group.

The column grouping rule may be determined based on the number of columns of the grid of the target storage enclosure. For example, when the number of columns of the cells of the target storage enclosure is not greater than the first preset number of columns, all the cell columns may be considered as one group, i.e., the target storage enclosures are not grouped by cells in the column direction. When the number of rows of the grid of the target storage cabinet is greater than the first preset number of rows, the grid rows of the target storage cabinet can be grouped according to the second preset number of rows, and when the number of rows divided into the remaining grid rows is less than the second preset number of rows, the remaining grid rows can be merged into the previous set of grid rows, or the remaining grid rows alone can be used as a set of grid rows. The second preset column number is smaller than the first preset column number. For example, as shown in fig. 8 (b), the target storage cabinets have 10 columns of cells, and if the first preset number of columns is 4, it is determined that it is necessary to divide the target storage cabinets in the column direction. Assuming that the second predetermined number of columns is 2, the target storage enclosures may be divided into 5 groups in the column direction, with columns 1-2 being one group, columns 3-4 being one group, columns 5-6 being one group, columns 7-8 being one group, and columns 9-10 being one group.

Assuming that the second predetermined number of columns is 3, the target storage cabinets may be divided into 3 groups in the column direction, with columns 1-3 being one group, columns 4-6 being one group, and columns 7-10 being one group, or may be divided into 4 groups, columns 1-3 being one group, columns 4-6 being one group, columns 7-9 being one group, and columns 10 being one group alone.

The row grouping rules may be determined based on the specifications of the grid of the target storage bin. Generally, the cell size is uniform for a row of cells. When the grids of the target storage cabinet are all in the same specification, the grids of the target storage cabinet are not grouped in the row direction. When the grids of the target storage cabinet are not all in the same specification, the grids of the target storage cabinet can be grouped in the row direction according to the grid specification, wherein the grid rows divided into the same group have the same grid specification. For example, as shown in fig. 8 (c), if the target storage cabinet has 5 rows of slots, the slot in the uppermost row and the slot in the lowermost row are large slots, and the slot in the middle 3 rows is small slot, the slot in row 1 may be divided into one group, the slots in rows 2-4 may be divided into one group, and the slot in row 5 may be divided into one group.

Those skilled in the art will appreciate that the grid grouping of the target storage enclosures may be based on the row grouping rules or the column grouping rules alone, or on both the row grouping rules and the column grouping rules.

After the lattice grouping information is determined, the business client generates graphic information for reflecting the lattice layout and the lattice grouping according to the lattice layout information and the lattice grouping information and a preset lattice grouping display style.

The lattice grouping display style can comprise linear style information used for representing the lattice grouping, color style information used for representing the lattice grouping and the like, and the lattice grouping situation can be represented on a lattice layout presented by the guide page through rendering according to the lattice grouping display style. In an exemplary embodiment provided by the present disclosure, as shown in fig. 8 (b) and 8 (c), the cell grouping case is embodied by a thick line.

By the technical scheme, when the grid layout of the storage cabinet with a large grid scale is rendered, the grid grouping condition can be further embodied in the graphic information embodying the grid layout. Like this, in the vision, be favorable to more guiding the user according to the grid position of the target grid that shows on the guide page, fix a position this target grid on the target storage cabinet fast to avoid the problem that article access made mistakes that the target grid made mistakes and leads to, can also improve article access efficiency.

FIG. 9 is a flowchart illustrating a method for guiding a user to open a storage bin bay suitable for use on the server side in accordance with an exemplary embodiment. As shown in fig. 9, the method may include:

in step S901, in response to an article access request sent by a service client, a target storage cabinet and a target slot to be opened in the target storage cabinet are determined;

in step S902, sending, to the service client, the grid layout information of the target storage enclosure and the grid position information for representing the position of the target grid in the target storage enclosure, so that the service client displays a grid layout including the target storage enclosure and identifies, in a differentiated display manner, a guidance page at the position of the target grid in the grid layout;

in step S903, in response to the confirmation cabinet opening instruction sent by the service client, a control instruction is sent to the target storage cabinet to control the target cell to be opened.

The detailed operations related to the method for guiding the user to open the storage compartment on the server side are described in detail above with reference to fig. 2 to 6, and are not described again here.

Optionally, the method for guiding a user to open a storage compartment, which is applied to the server side, further includes:

sending the grid number of the target grid to the service client;

and responding to a first query request sent by the service client, querying a database to obtain the grid layout information of the target storage cabinet and the grid position information of the target grid, wherein the first query request carries the cabinet number of the target storage cabinet and the grid number of the target grid.

Optionally, the article access request includes a storage request, where the storage request carries target storage information, where the target storage information includes a user identifier of a storage user and a cabinet number of the target storage cabinet, and the target information further includes at least one of the following information: the method comprises the following steps that delivery waybill information corresponding to an article to be stored, article order information corresponding to the article to be stored and a pickup code corresponding to the article to be stored are obtained;

step S901 may further include:

and responding to the storage request, determining the target grid from the currently idle grids of the target storage cabinet, and creating a storage cabinet order, wherein the storage cabinet order is associated with the target storage information and the grid number of the target grid.

Optionally, the article access request includes a pickup request, where the pickup request carries target pickup information, and the target pickup information includes a cabinet number of the target storage cabinet and a pickup code corresponding to an article to be picked;

step S901 may further include:

and responding to the pickup request, inquiring the storage cabinet orders matched with the target pickup information, and determining the target grid according to the storage cabinet orders matched with the target pickup information.

Optionally, the article access request includes a pickup request, where the pickup request carries a lot number of a lot where a target article to be picked is located and a cabinet number of a storage cabinet where the target article to be picked is located, where the target article to be picked is selected by a pickup user;

the method for guiding the user to open the storage cabinet lattice, which is suitable for the server side, further comprises the following steps:

receiving a second query request sent by the service client, wherein the second query request carries a user identifier of a pickup user;

responding to the second query request, determining to-be-taken article information of the pickup user matched with the user identification, and sending the to-be-taken article information to the service client, wherein the to-be-taken article information comprises a slot number of a slot where to-be-taken articles are located and a cabinet number of a storage cabinet where to-be-taken articles are located;

step S901 may further include:

and determining the target storage cabinet and the target lattice according to the cabinet number and the lattice number carried by the pickup request, and querying a database according to the cabinet number and the lattice number to acquire the lattice layout information of the target storage cabinet and the lattice position information of the target lattice.

receiving basic information of a storage cabinet sent by the storage cabinet, wherein the basic information of the storage cabinet comprises: the cabinet number of the storage cabinet, the grid layout information of the storage cabinet, the grid number of each grid in the storage cabinet and the grid position information, wherein the grid layout information comprises grid arrangement information and grid specification information;

and storing the basic information of the storage cabinet into a database.

Fig. 10 is a block diagram illustrating an apparatus for directing a user to open a storage bin bay, the apparatus being suitable for use with a service client, according to an example embodiment. As shown in fig. 10, the apparatus 1000 may include:

a first sending module 1001, configured to send an article access request to a server according to an article access operation initiated by a user, where the article access request is used by the server to determine a target storage cabinet and a target slot to be opened in the target storage cabinet;

a first receiving module 1002, configured to receive the grid layout information of the target storage cabinet and the grid position information used for characterizing the position of the target grid in the target storage cabinet, sent by the server;

a presentation module 1003 configured to present a grid layout including the target storage locker and identify a guidance page at which the target grid is located in the grid layout in a differentiated presentation manner, where the guidance page includes a confirmation locker opening control;

the first sending module 1001 is further configured to send a confirmation opening instruction to the server to instruct the server to control the target bay to be opened in response to the user operating the confirmation opening control.

Optionally, the first receiving module 1002 is further configured to receive a grid number of the target grid sent by the server; the first sending module 1001 is further configured to send a first query request to the server, where the first query request carries the cabinet number of the target storage cabinet and the slot number of the target slot, and the first query request is used to request to obtain the slot layout information and the slot position information.

Optionally, the apparatus 1000 may further include an obtaining module;

wherein the acquisition module is configured to: according to a storage operation initiated by a storage user, obtaining target storage information, wherein the target storage information comprises a user identifier of the storage user and a cabinet number of the target storage cabinet, and the target information further comprises at least one of the following information: the method comprises the steps of distributing freight note information corresponding to articles to be stored, article order information corresponding to the articles to be stored and pickup codes corresponding to the articles to be stored;

the first sending module 1001 is further configured to send, to the server, a storage request carrying the target storage information, where the storage request is used for the server to determine the target slot from currently idle slots of the target storage enclosure, and create a storage enclosure order, where the storage enclosure order is associated with the target storage information and a slot number of the target slot.

Optionally, the obtaining module is configured to: acquiring target pickup information according to pickup operation initiated by a pickup user, wherein the target pickup information comprises a cabinet number of the target storage cabinet and a pickup code corresponding to an article to be picked;

the first sending module 1001 is further configured to send, to the server, a pickup request carrying the target pickup information, where the pickup request is used for the server to query a storage cabinet order matched with the target pickup information, and determine the target slot according to the storage cabinet order matched with the target pickup information.

Optionally, the obtaining module is configured to: acquiring a user identifier according to a pickup operation initiated by a pickup user;

a first sending module 1001, further configured to send a second query request to the server, where the second query request carries the user identifier;

the first receiving module 1002 is further configured to receive to-be-taken item information of the pickup user, which is sent by the server and matches with the user identifier, where the to-be-taken item information includes a slot number of a slot where to-be-taken items are located and a cabinet number of a storage cabinet where to-be-taken items are located;

a display module 1003 further configured to display the information of the articles to be taken;

the first sending module 1001 is further configured to send, according to the selection operation of the pickup user, a pickup request to the server, where the pickup request carries a lot number of a lot where a target article to be picked is located and a cabinet number of a storage cabinet where the target article to be picked is located, where the target article to be picked is selected and picked by the pickup user.

a presentation module 1003 further configured to:

and identifying the position of the target grid in the grid layout in a distinguishing and displaying mode in the graphic information.

Optionally, the presentation module 1003 is further configured to:

determining cell grouping information according to the cell arrangement information;

and generating graphic information for representing the grid layout and the grid grouping according to the grid arrangement information and the grid grouping information and a preset grid grouping display style.

With regard to the apparatus in the above embodiment, the specific manner in which each module performs the operation has been described in detail in the embodiment related to the method, and will not be described in detail here.

Fig. 11 is a block diagram illustrating an apparatus for directing a user to open a storage compartment, which is suitable for use with a server, according to an example embodiment. As shown in fig. 11, the apparatus 1100 may include:

the determining module 1101 is configured to determine a target storage cabinet and a target slot to be opened in the target storage cabinet in response to an article access request sent by a service client;

a second sending module 1102, configured to send, to the service client, the grid layout information of the target storage enclosure and the grid position information used for characterizing the position of the target grid in the target storage enclosure, so that the service client displays a guidance page including the grid layout of the target storage enclosure and identifies the position of the target grid in the grid layout in a differentiated display manner;

the second sending module 1102 is further configured to send a control instruction to the target storage enclosure to control the target bay to be opened in response to the confirmation of the opening of the cabinet instruction sent by the service client.

Optionally, the apparatus 1100 may further comprise a query module; wherein the content of the first and second substances,

a second sending module 1102, further configured to send the slot number of the target slot to the service client;

the query module is configured to query a database to obtain the grid layout information of the target storage cabinet and the grid position information of the target grid in response to a first query request sent by the service client, where the first query request carries a cabinet number of the target storage cabinet and the grid number of the target grid.

the determining module 1101 is further configured to determine, in response to the storage request, the target slot from the slots currently empty in the target storage enclosure, and create a storage enclosure order, where the storage enclosure order is associated with the target storage information and the slot number of the target slot.

the determining module 1101 is further configured to query, in response to the pickup request, a storage cabinet order matching the target pickup information, and determine the target slot according to the storage cabinet order matching the target pickup information.

Optionally, the article access request includes a pickup request, where the pickup request carries a slot number of a slot where a target article to be picked is located and a cabinet number of a storage cabinet where the target article to be picked is located, where the target article to be picked is selected by a pickup user; the apparatus 1100 further comprises:

the second receiving module is configured to receive a second query request sent by the service client, wherein the second query request carries a user identifier of a pickup user;

the second sending module 1102 is further configured to determine to-be-taken item information of the pickup user, which is matched with the user identifier, in response to the second query request, and send the to-be-taken item information to the service client, where the to-be-taken item information includes a lot number of a lot where the to-be-taken item is located and a cabinet number of a storage cabinet where the to-be-taken item is located;

the determining module 1101 is further configured to determine the target storage cabinet and the target slot according to the cabinet number and the slot number carried in the pickup request, and query a database according to the cabinet number and the slot number to obtain the slot layout information of the target storage cabinet and the slot position information of the target slot.

Optionally, the apparatus 1100 further comprises:

the second receiving module is configured to receive the cabinet basic information sent by the storage cabinet, where the cabinet basic information includes: the cabinet number of the storage cabinet, the grid layout information of the storage cabinet, the grid number of each grid in the storage cabinet and the grid position information, wherein the grid layout information comprises grid arrangement information and grid specification information;

a storage module configured to store the base information of the storage cabinet in a database.

Fig. 12 is a block diagram illustrating an electronic device 700 according to an example embodiment. For example, the electronic device 700 may be provided as a user terminal, such as a smart phone, smart wearable device, or the like. As shown in fig. 12, the electronic device 700 may include: a processor 701 and a memory 702. The electronic device 700 may also include one or more of a multimedia component 703, an i/O interface 704, and a communications component 705.

The processor 701 is configured to control the overall operation of the electronic device 700 to complete all or part of the steps in the method for guiding a user to open a storage compartment, which is applicable to the service client side. The memory 702 is used to store various types of data to support operation at the electronic device 700, such as instructions for any application or method operating on the electronic device 700 and application-related data, such as contact data, transmitted and received messages, pictures, audio, video, and the like. The Memory 702 may be implemented by any type of volatile or non-volatile Memory device or combination thereof, such as Static Random Access Memory (SRAM), electrically Erasable Programmable Read-Only Memory (EEPROM), erasable Programmable Read-Only Memory (EPROM), programmable Read-Only Memory (PROM), read-Only Memory (ROM), magnetic Memory, flash Memory, magnetic disk, or optical disk. The multimedia components 703 may include screen and audio components. Wherein the screen may be, for example, a touch screen and the audio component is used for outputting and/or inputting audio signals. For example, the audio component may include a microphone for receiving external audio signals. The received audio signal may further be stored in the memory 702 or transmitted through the communication component 705. The audio assembly also includes at least one speaker for outputting audio signals. The I/O interface 704 provides an interface between the processor 701 and other interface modules, such as a keyboard, mouse, buttons, etc. These buttons may be virtual buttons or physical buttons. The communication component 705 is used for wired or wireless communication between the electronic device 700 and other devices. Wireless Communication, such as Wi-Fi, bluetooth, near Field Communication (NFC), 2G, 3G, 4G, NB-IOT, eMTC, or other 5G, etc., or one or a combination thereof, which is not limited herein. The corresponding communication component 705 may thus include: wi-Fi module, bluetooth module, NFC module, etc.

In an exemplary embodiment, the electronic Device 700 may be implemented by one or more Application Specific Integrated Circuits (ASICs), digital Signal Processors (DSPs), digital Signal Processing Devices (DSPDs), programmable Logic Devices (PLDs), field Programmable Gate Arrays (FPGAs), controllers, microcontrollers, microprocessors, or other electronic components for performing the above-described method for guiding a user to open a storage compartment door suitable for a service client side.

In another exemplary embodiment, a computer readable storage medium is also provided, which comprises program instructions, which when executed by a processor, implement the above-mentioned steps of the method for guiding a user to open a storage bin bay, which is applicable to a service client side. For example, the computer readable storage medium may be the memory 702 described above comprising program instructions executable by the processor 701 of the electronic device 700 to perform the method for guiding a user to open a storage bin bay described above, which is applicable to the service client side.

Fig. 13 is a block diagram illustrating an electronic device 1900 according to an example embodiment. For example, the electronic device 1900 may be provided as a server. Referring to fig. 13, an electronic device 1900 includes a processor 1922, which may be one or more in number, and a memory 1932 for storing computer programs executable by the processor 1922. The computer program stored in memory 1932 may include one or more modules that each correspond to a set of instructions. Further, the processor 1922 may be configured to execute the computer program to perform the method for guiding a user to open a storage bin bay as described above for the server side.

Additionally, electronic device 1900 may also include a power component 1926 and a communication component 1950, the power component 1926 may be configured to perform power management of the electronic device 1900, and the communication component 1950 may be configured to enable communication, e.g., wired or wireless communication, of the electronic device 1900. In addition, the electronic device 1900 may also include an input/output interface 1958. The electronic device 1900 may operate based on an operating system stored in the memory 1932.

In another exemplary embodiment, a computer-readable storage medium is also provided, which comprises program instructions, which when executed by a processor, implement the above-mentioned steps of a method for guiding a user to open a storage bin bay, which is applicable to a server side. For example, the computer readable storage medium may be the memory 1932 comprising program instructions executable by the processor 1922 of the electronic device 1900 to perform the method for directing a user to open a storage bin bay as described above for the server side.

In another exemplary embodiment, a computer program product is also provided, which comprises a computer program executable by a programmable apparatus, the computer program having code portions for performing the above-described method for guiding a user to open a storage compartment applicable on a server side when executed by the programmable apparatus.

The preferred embodiments of the present disclosure are described in detail with reference to the accompanying drawings, however, the present disclosure is not limited to the specific details of the above embodiments, and various simple modifications may be made to the technical solution of the present disclosure within the technical idea of the present disclosure, and these simple modifications all belong to the protection scope of the present disclosure.

It should be noted that the various features described in the above embodiments may be combined in any suitable manner without departing from the scope of the invention. In order to avoid unnecessary repetition, various possible combinations will not be separately described in this disclosure.

In addition, any combination of various embodiments of the present disclosure may be made, and the same should be considered as the disclosure of the present disclosure as long as it does not depart from the gist of the present disclosure.

Claims

1. A method for guiding a user to open a storage compartment, comprising:

the business client displays a guide page which comprises a grid layout of the target storage cabinet and identifies the position of the target grid in the grid layout in a distinguishing display mode, wherein the guide page comprises a confirmation opening control;

the business client responds to the operation of the user on the confirmation cabinet opening control and sends a confirmation cabinet opening instruction to the server;

and the server responds to the confirmation cabinet opening instruction and sends a control instruction to the target storage cabinet so as to control the opening of the target grid.

2. The method of claim 1, further comprising:

the server sends the grid number of the target grid to the service client;

the service client sends a first query request to the server, wherein the first query request carries the cabinet number of the target storage cabinet and the grid number of the target grid;

the server responds to the first query request, and queries a database to obtain the grid layout information of the target storage cabinet and the grid position information of the target grid.

3. The method of claim 1, further comprising:

a client of a third-party platform responds to the login operation of a user on the service client and sends a login request to a server of the third-party platform, wherein the login request carries login information of the user;

the server side of the third-party platform verifies the login request according to the login information, and sends an indication message for representing that the login request passes the authentication to the client side of the third-party platform under the condition that the login request passes the authentication;

and the client of the third-party platform responds to the indication message and enables the service client.

4. The method of claim 1, wherein the service client sends an item access request to the server according to an item access operation initiated by a user, comprising:

the service client acquires target storage information according to storage operation initiated by a storage user, and sends a storage request carrying the target storage information to the server, wherein the target storage information comprises a user identifier of the storage user and a cabinet number of the target storage cabinet, and the target storage information further comprises at least one of the following information: the method comprises the following steps that delivery waybill information corresponding to an article to be stored, article order information corresponding to the article to be stored and a pickup code corresponding to the article to be stored are obtained;

the server responds to the article access request and determines a target slot to be opened in the target storage cabinet, and the method comprises the following steps:

and the server responds to the storage request, determines the target grid from the currently idle grids of the target storage cabinet, and creates a storage cabinet order, wherein the storage cabinet order is associated with the target storage information and the grid number of the target grid.

5. The method of claim 1, wherein the service client sends an item access request to the server according to an item access operation initiated by a user, comprising:

the service client acquires target pickup information according to pickup operation initiated by a pickup user, and sends a pickup request carrying the target pickup information to the server, wherein the target pickup information comprises a cabinet number of the target storage cabinet and a pickup code corresponding to an article to be picked;

and the server responds to the pickup request, inquires the storage cabinet orders matched with the target pickup information, and determines the target grid according to the storage cabinet orders matched with the target pickup information.

6. The method of claim 1, wherein the service client sends an item access request to the server according to an item access operation initiated by a user, comprising:

the service client acquires a user identifier according to a pickup operation initiated by a pickup user and sends a second query request to the server, wherein the second query request carries the user identifier;

the business client receives to-be-taken article information of the pickup user, which is sent by the server and matched with the user identification, wherein the to-be-taken article information comprises a slot number of a slot where to-be-taken articles are located and a cabinet number of a storage cabinet where to-be-taken articles are located;

the service client displays the information of the articles to be taken and sends an article taking request to the server according to the selection operation of the article taking user, wherein the article taking request carries the number of the grid opening of the target article to be taken selected and taken by the article taking user and the number of the storage cabinet in which the target article to be taken is located;

the method further comprises the following steps:

the server responds to the second query request, determines the information of the articles to be taken of the article taking user matched with the user identification, and sends the information of the articles to be taken to the service client;

the server responds to the article access request, determines a target storage cabinet and a target slot to be opened in the target storage cabinet, and comprises the following steps:

and the server determines the target storage cabinet and the target lattice according to the cabinet number and the lattice number carried by the pickup request, and queries a database according to the cabinet number and the lattice number to acquire the lattice layout information of the target storage cabinet and the lattice position information of the target lattice.

7. The method according to any one of claims 1-6, further comprising:

the server receives storage cabinet basic information sent by a storage cabinet, wherein the storage cabinet basic information comprises: the cabinet number of the storage cabinet, the grid layout information of the storage cabinet, the grid number of each grid in the storage cabinet and the grid position information, wherein the grid layout information comprises grid arrangement information and grid specification information;

and the server stores the basic information of the storage cabinet in a database.

8. A method for guiding a user to open a storage compartment, which is applicable to a service client, comprising:

9. The method of claim 8, further comprising:

receiving the grid number of the target grid sent by the server;

10. The method of claim 8, wherein sending an item access request to a server based on a user-initiated item access operation comprises:

11. The method of claim 8, wherein sending an item access request to a server in accordance with an item access operation initiated by a user comprises:

12. The method of claim 8, wherein sending an item access request to a server in accordance with an item access operation initiated by a user comprises:

displaying the information of the articles to be taken;

and sending a pickup request to the server according to the selection operation of the pickup user, wherein the pickup request carries the lot number of the lot where the target article to be picked is located and the cabinet number of the storage cabinet where the target article to be picked is located, which are selected and picked by the pickup user.

13. The method of claim 8, wherein the cell layout information includes cell arrangement information and cell specification information;

the displaying comprises displaying a guidance page which comprises a grid layout of the target storage cabinet and identifies the position of the target grid in the grid layout in a distinguishing display mode, and the displaying comprises the following steps:

14. The method according to claim 13, wherein generating graphical information for embodying a cell layout from the cell layout information comprises:

determining cell grouping information according to the cell layout information;

15. A method for guiding a user to open a storage compartment, adapted for use with a server, comprising:

16. The method of claim 15, further comprising:

sending the grid number of the target grid to the service client;

17. The method of claim 15, wherein the item access request comprises a deposit request, the deposit request carrying target deposit information, the target deposit information comprising a user identifier of a deposit user and a cabinet number of the target storage cabinet, the target deposit information further comprising at least one of: the method comprises the following steps that delivery waybill information corresponding to an article to be stored, article order information corresponding to the article to be stored and a pickup code corresponding to the article to be stored are obtained;

the step of determining a target slot to be opened in the target storage cabinet in response to an article access request sent by a service client comprises the following steps:

18. The method according to claim 15, wherein the item access request comprises a pickup request, the pickup request carries target pickup information, and the target pickup information comprises a bin number of the target storage bin and a pickup code corresponding to an item to be picked;

19. The method according to claim 15, wherein the item access request comprises a pickup request, and the pickup request carries a slot number of a slot where the target to-be-picked item selected by the pickup user is located and a bin number of a storage bin where the target to-be-picked item is located;

the method further comprises the following steps:

20. The method according to any one of claims 15-19, further comprising:

and storing the basic information of the storage cabinet into a database.

21. An apparatus for guiding a user to open a storage compartment, adapted for a service client, comprising:

a first sending module, configured to send an article access request to a server according to an article access operation initiated by a user, where the article access request is used by the server to determine a target storage cabinet and a target slot to be opened in the target storage cabinet;

the display module is configured to display a grid layout containing the target storage cabinet and identify a guide page of the position of the target grid in the grid layout in a differentiated display mode, wherein the guide page comprises a confirmation opening control;

22. An apparatus for guiding a user to open a storage compartment, adapted for use with a server, comprising:

23. An electronic device, comprising:

a processor;

a memory for storing processor-executable instructions;

wherein the processor is configured to execute the executable instructions to implement the steps of the method of any one of claims 8-20.

24. A computer-readable storage medium, on which computer program instructions are stored, which program instructions, when executed by a processor, carry out the steps of the method according to any one of claims 8 to 20.