CN115660589B

CN115660589B - Business auditing method, device, equipment and computer readable medium

Info

Publication number: CN115660589B
Application number: CN202211313566.0A
Authority: CN
Inventors: 张钺; 郭捷; 杜爱霞; 徐光兵; 李彦龙; 吴婷婷; 赵悦; 王利军; 白新红; 陈艳; 张垚
Original assignee: State Grid Information and Telecommunication Co Ltd; State Grid Beijing Electric Power Co Ltd; Beijing Guodiantong Network Technology Co Ltd
Current assignee: State Grid Information and Telecommunication Co Ltd; State Grid Beijing Electric Power Co Ltd; Beijing Guodiantong Network Technology Co Ltd
Priority date: 2022-10-25
Filing date: 2022-10-25
Publication date: 2023-06-13
Anticipated expiration: 2042-10-25
Also published as: CN115660589A

Abstract

The embodiment of the disclosure discloses a business auditing method, a business auditing device, business auditing equipment and a computer readable medium. One embodiment of the method comprises the following steps: displaying a doubtful point detail window in response to a selection operation acting on an item to be audited; responding to the selection operation of the issuing control of the suspicious spot auditing result, and determining the selected items to be audited as a target item set to be audited; for each target item to be audited, responding to the doubtful point audit result corresponding to each target item to be audited, and sending the doubtful point audit result to the terminal equipment; responding to the received suspicious point feedback information, detecting the selection operation of the to-be-checked item corresponding to the suspicious point feedback information, and displaying a target suspicious point detail window; in response to detecting the problem confirmation operation, determining the to-be-checked item as a to-be-checked problem item; generating audit information according to each to-be-audited problem item; and sending the auditing information to the terminal equipment. The embodiment shortens the auditing operation path of the business and simplifies the auditing operation.

Description

Business auditing method, device, equipment and computer readable medium

Technical Field

Embodiments of the present disclosure relate to the field of computer technology, and in particular, to a business auditing method, apparatus, device, and computer readable medium.

Background

With the application of computer technology, auditing related work on business can be completed on-line platform. Currently, when auditing services, the following methods are generally adopted: and directly auditing the problems in the service by the auditing personnel, and issuing the problems to the service personnel for rectification.

However, when auditing the business in the above manner, there are often the following technical problems:

first, auditing personnel directly identify service problems, and when the identified service problems are wrong, the operation of withdrawing the service problems needs to be additionally carried out, so that the auditing operation path is longer, and the operation is complicated.

Secondly, the business personnel carry out rectification aiming at the business problem to be rectified issued by the auditing personnel, and the business rectification condition cannot be obtained regularly.

The above information disclosed in this background section is only for enhancement of understanding of the background of the inventive concept and, therefore, may contain information that does not form the prior art that is already known to those of ordinary skill in the art in this country.

Disclosure of Invention

The disclosure is in part intended to introduce concepts in a simplified form that are further described below in the detailed description. The disclosure is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used to limit the scope of the claimed subject matter.

Some embodiments of the present disclosure propose business auditing methods, apparatus, devices, and computer readable media to address one or more of the technical problems mentioned in the background section above.

In a first aspect, some embodiments of the present disclosure provide a business audit method, the method including: responding to detection of target business auditing users for target business selection operation, acquiring auditing scheme information corresponding to the target business auditing users and the target business, wherein the overall auditing scheme information of the target business comprises the auditing scheme information, and the auditing scheme information comprises a set of items to be audited; displaying a list of items to be audited in a doubtful point audit page corresponding to the target service, wherein each row in the list of items to be audited displays one item to be audited in the set of items to be audited, and a doubtful point audit result issuing control is also displayed in the doubtful point audit page; in response to detecting a selection operation acting on any item to be audited in the item list to be audited, displaying a doubt detail window of the any item to be audited, wherein the doubt detail window displays doubt detail information and a doubt audit result uploading control; in response to detecting a selection operation acting on the suspicious spot auditing result issuing control, determining at least one item to be audited in the selected state as a target item set to be audited; for each target to-be-audited item in the target to-be-audited item set, determining whether the target to-be-audited item corresponds to a suspense point audit result uploaded by a corresponding suspense point audit result uploading control; responding to the determination that each target to-be-audited item in the target to-be-audited item set corresponds to a suspicious point audit result, and for each target to-be-audited item in the target to-be-audited item set, sending the suspicious point audit result corresponding to the target to-be-audited item to a terminal device registered with a target to-be-audited user account, wherein the target to-be-audited user account corresponds to the target service; responding to received suspicious point feedback information corresponding to the target service sent by a terminal device, detecting a selection operation acting on a to-be-inspected item corresponding to the suspicious point feedback information, and displaying a target suspicious point detail window, wherein the target suspicious point detail window is the suspicious point detail window of the to-be-inspected item corresponding to the suspicious point feedback information, and the suspicious point detail information, the suspicious point inspection result and the suspicious point feedback information are displayed in the target suspicious point detail window; in response to detecting a problem confirmation operation for the suspicious point feedback information, determining a to-be-checked item corresponding to the suspicious point feedback information as a to-be-checked problem item of the target service; generating auditing information corresponding to the target service according to each to-be-audited problem item corresponding to the target service; and sending the auditing information to terminal equipment which logs in the account number of the target audited user.

In a second aspect, some embodiments of the present disclosure provide a business audit apparatus, the apparatus including: an obtaining unit, configured to obtain auditing scheme information corresponding to a target service auditing user and the target service in response to detecting a selection operation of the target service auditing user for the target service, where the overall auditing scheme information of the target service includes the auditing scheme information, and the auditing scheme information includes a set of items to be audited; the first display unit is configured to display a to-be-inspected item list in a doubtful point inspection page corresponding to the target service, wherein each row in the to-be-inspected item list displays one to-be-inspected item in the to-be-inspected item set, and a doubtful point inspection result issuing control is also displayed in the doubtful point inspection page; the second display unit is configured to respond to detection of selection operation acting on any item to be audited in the item to be audited list, and display a doubt detail window of the any item to be audited, wherein the doubt detail window displays doubt detail information and a doubt audit result uploading control; the first determining unit is configured to determine at least one item to be audited in a selected state as a target item set to be audited in response to detection of a selection operation acting on the suspects audit result issuing control; the second determining unit is configured to determine, for each target to-be-audited item in the target to-be-audited item set, whether the target to-be-audited item corresponds to a suspense audit result uploaded through a corresponding suspense audit result uploading control; the first sending unit is configured to send, for each target to-be-audited item in the target to-be-audited item set, a suspicious point audit result corresponding to the target to-be-audited item to a terminal device registered with a target to-be-audited user account corresponding to the target service in response to determining that each target to-be-audited item in the target to-be-audited item set corresponds to a suspicious point audit result; the third display unit is configured to respond to receiving the suspicious point feedback information corresponding to the target service sent by the terminal equipment, and detect the selection operation of the to-be-inspected item corresponding to the suspicious point feedback information, and display a target suspicious point detail window, wherein the target suspicious point detail window is the suspicious point detail window of the to-be-inspected item corresponding to the suspicious point feedback information, and the suspicious point detail information, the suspicious point inspection result and the suspicious point feedback information are displayed in the target suspicious point detail window; a third determining unit configured to determine, in response to detecting a problem confirmation operation for the suspicious point feedback information, a to-be-checked item corresponding to the suspicious point feedback information as a to-be-checked problem item of the target service; the generating unit is configured to generate auditing information corresponding to the target service according to each to-be-audited problem item corresponding to the target service; and the second sending unit is configured to send the auditing information to the terminal equipment registered with the target audited user account.

In a third aspect, some embodiments of the present disclosure provide an electronic device comprising: one or more processors; a storage device having one or more programs stored thereon, which when executed by one or more processors causes the one or more processors to implement the method described in any of the implementations of the first aspect above.

In a fourth aspect, some embodiments of the present disclosure provide a computer readable medium having a computer program stored thereon, wherein the program, when executed by a processor, implements the method described in any of the implementations of the first aspect above.

The above embodiments of the present disclosure have the following advantageous effects: by the business auditing method of some embodiments of the present disclosure, the auditing operation path of the business is shortened, and auditing operation is simplified. Specifically, the reasons for the longer auditing operation path and the complicated operation are as follows: and auditing personnel directly identify the service problems, and when the identified service problems are wrong, the operation of withdrawing the service problems is required to be additionally carried out, so that an auditing operation path is longer, and the operation is complicated. Based on this, in the business auditing method of some embodiments of the present disclosure, first, in response to detecting a selection operation of a target business auditing user for a target business, auditing scheme information corresponding to the target business auditing user and the target business is obtained. The general auditing scheme information of the target service comprises the auditing scheme information. The auditing scheme information comprises a set of items to be audited. Therefore, the business auditing user can only audit part of the content of the target business. And then displaying a list of to-be-inspected items in a doubtful point inspection page corresponding to the target service, wherein each row in the list of to-be-inspected items displays one to-be-inspected item in the set of to-be-inspected items. And the suspicious spot auditing page also displays a suspicious spot auditing result issuing control. Therefore, the business auditing user can check each item to be audited of the business to be audited. Meanwhile, the suspicious spot auditing result issuing control can be used for issuing the to-be-audited item as the suspicious spot. And then, in response to detection of selection operation acting on any item to be audited in the item to be audited list, displaying a doubtful point detail window of the any item to be audited. The suspicious spot detail window displays suspicious spot detail information and a suspicious spot auditing result uploading control. Therefore, the suspicious spot auditing result uploading control can be used for uploading the preliminary auditing opinion of the business auditing user on the item to be audited. And secondly, in response to detection of selection operation acting on the suspicious spot auditing result issuing control, determining at least one item to be audited in the selected state as a target item set to be audited. Therefore, a plurality of items to be audited are simultaneously selected for business audit. And then, for each target to-be-audited item in the target to-be-audited item set, determining whether the target to-be-audited item corresponds to the suspense point audit result uploaded by the corresponding suspense point audit result uploading control. Thus, it can be determined whether the selected items to be reviewed have all passed the preliminary review. And then, responding to the determination that each target to-be-audited item in the target to-be-audited item set corresponds to a suspicious point audit result, and for each target to-be-audited item in the target to-be-audited item set, sending the suspicious point audit result corresponding to the target to-be-audited item to the terminal equipment logged with the account number of the target to-be-audited user. Wherein the target audited user account corresponds to the target service. Therefore, when the selected to-be-checked items are subjected to preliminary checking, the checking results of the selected to-be-checked items are issued to the service users responsible for the target service. And then, in response to receiving the suspicious point feedback information corresponding to the target service sent by the terminal equipment, detecting the selection operation of the item to be checked corresponding to the suspicious point feedback information, and displaying a target suspicious point detail window. The target suspicious point detail window is a suspicious point detail window of the item to be checked corresponding to the suspicious point feedback information. And the target suspicious spot detail window displays suspicious spot detail information, suspicious spot auditing results and suspicious spot feedback information. Therefore, the service auditing user can check the feedback information uploaded by the service user aiming at the doubtful point. And secondly, in response to detecting the problem confirmation operation aiming at the suspicious point feedback information, determining the to-be-checked item corresponding to the suspicious point feedback information as the to-be-checked problem item of the target service. Therefore, whether the suspicious points are considered to be the problems to be checked or not can be determined according to the suspicious point feedback information uploaded by the service user. And generating auditing information corresponding to the target service according to each to-be-audited problem item corresponding to the target service. Thus, according to the determined to-be-checked problems of the target service, the checking information of the checking manuscript which can be characterized and summarized can be generated. And finally, the audit information is sent to the terminal equipment which logs in the account number of the target audited user. Thus, the generated audit information is issued to the business user. And because the problem to be checked is not directly issued, but preliminary checking is performed first, the suspicious points of the service are issued to the service user, and whether the suspicious points are required to be determined as the problem to be checked or not is determined according to the feedback of the service user, so that the service checking user does not need to execute the operation of withdrawing the problem to be checked. Further, the auditing operation path of the business is shortened, and auditing operation is simplified.

Drawings

The above and other features, advantages, and aspects of embodiments of the present disclosure will become more apparent by reference to the following detailed description when taken in conjunction with the accompanying drawings. The same or similar reference numbers will be used throughout the drawings to refer to the same or like elements. It should be understood that the figures are schematic and that elements and components are not necessarily drawn to scale.

FIG. 1 is a flow chart of some embodiments of a business audit method according to the present disclosure;

FIG. 2 is a schematic diagram of the architecture of some embodiments of a business audit apparatus according to the present disclosure;

fig. 3 is a schematic structural diagram of an electronic device suitable for use in implementing some embodiments of the present disclosure.

Detailed Description

Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While certain embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete. It should be understood that the drawings and embodiments of the present disclosure are for illustration purposes only and are not intended to limit the scope of the present disclosure.

It should be noted that, for convenience of description, only the portions related to the present invention are shown in the drawings. Embodiments of the present disclosure and features of embodiments may be combined with each other without conflict.

It should be noted that the terms "first," "second," and the like in this disclosure are merely used to distinguish between different devices, modules, or units and are not used to define an order or interdependence of functions performed by the devices, modules, or units.

It should be noted that references to "one", "a plurality" and "a plurality" in this disclosure are intended to be illustrative rather than limiting, and those of ordinary skill in the art will appreciate that "one or more" is intended to be understood as "one or more" unless the context clearly indicates otherwise.

The names of messages or information interacted between the various devices in the embodiments of the present disclosure are for illustrative purposes only and are not intended to limit the scope of such messages or information.

The present disclosure will be described in detail below with reference to the accompanying drawings in conjunction with embodiments.

Fig. 1 illustrates a flow 100 of some embodiments of a business audit method according to the present disclosure. The business auditing method comprises the following steps:

And step 101, responding to detection of selection operation of a target business auditing user for the target business, and acquiring auditing scheme information corresponding to the target business auditing user and the target business.

In some embodiments, an execution body (e.g., a computing device) of the service auditing method may obtain, from a server, auditing scheme information corresponding to a target service auditing user and the target service through a wired connection manner or a wireless connection manner in response to detecting a selection operation of the target service auditing user for the target service. The target service auditing user can be a service auditing user currently logged in the execution body. The business auditing user can be a user auditing the business. The target service may be any service. For example, the target business may be a project audit business of a business user. The target service may be displayed in the pending service list of the target service auditing user in the form of a service name and a service number. The selection operation for the target service may be a selection operation for the target service in the pending service list. Here, the selecting operation may include, but is not limited to, at least one of: click, hover, drag. The service subscriber may be a subscriber responsible for the target service. The auditing scheme information corresponding to the target business auditing user and the target business may be: and auditing scheme information corresponding to the target auditing theme in the overall auditing scheme information of the target business which is required to be audited by the target business auditing user. The overall audit scheme information of the target service may include an audit scheme information set. Each audit scheme information in the audit scheme information set corresponds to an audit subject. The audit topic may characterize the type of item being audited. Each audit topic may be previously assigned to a different business audit user. And the target audit subject is the audit subject distributed to the target business audit user. The auditing scheme information can be preset auditing item related information. The auditing scheme information may include a set of items to be audited. Each item to be audited in the set of items to be audited may represent an item to be audited. The item to be audited may be represented in terms of codes and/or acronyms for the item to be audited.

It should be noted that the executing body may be a terminal device that logs in a user account of the target service auditing user. The wireless connection may include, but is not limited to, 3G/4G connections, wiFi connections, bluetooth connections, wiMAX connections, zigbee connections, UWB (ultra wideband) connections, and other now known or later developed wireless connection means.

And 102, displaying a list of items to be audited in the doubtful point audit page corresponding to the target service.

In some embodiments, the executing body may display a list of items to be audited in a suspense audit page corresponding to the target service. The suspicious spot auditing page may be an operation page for the target business auditing user to perform preliminary auditing on the target business. Each row in the list of pending items may display one of the set of pending items. And a control for issuing the suspicious spot auditing result can be displayed in the suspicious spot auditing page. The suspicious spot audit result issuing control may be a control for receiving a selection operation to issue the suspicious spot audit result. The doubt audit page may be displayed in the user interface in the form of a new page.

And step 103, in response to detecting the selection operation acting on any item to be audited in the item list to be audited, displaying a doubtful point detail window of any item to be audited.

In some embodiments, the executing entity may display a question detail window of any item to be audited in response to detecting a selection operation acting on the any item to be audited in the list of items to be audited. The doubtful point detail window can be a window for the target business auditing user to preliminarily audit the target business aiming at a to-be-checked item. The suspicious spot detail window can display suspicious spot detail information and a suspicious spot auditing result uploading control. The suspicion details information may be information representing details of the item to be audited. The suspicion details may include, but are not limited to, at least one of: business units, business names, suspicious point descriptions, feedback requirements, and feedback deadlines. The service unit may be a unit to which the target service described above belongs. The service name may be the name of the target service. The above-mentioned suspicion name may be the name of the item to be checked. The above suspense description may be text for describing the item to be audited in detail. The feedback requirement may be a notice for describing service user feedback in detail. The feedback deadline may be a deadline for which the service user needs feedback. The suspicious spot audit result uploading control can be a control for a business audit user to upload suspicious spot audit results. The suspicious spot auditing result can represent the preliminary auditing opinion of a business auditing user on a target business aiming at an item to be audited.

Note that, the doubtful point detail window may be displayed on the doubtful point audit page in a floating window form.

And 104, determining at least one item to be audited in the selected state as a target item set to be audited in response to detecting the selection operation of the doubtful point audit result issuing control.

In some embodiments, the executing body may determine at least one item to be audited in the selected state as a target set of items to be audited in response to detecting a selection operation acting on the suspects audit result issue control. The selected state may be a state that the item to be checked is selected on the suspicion check page.

Step 105, for each target to-be-audited item in the target to-be-audited item set, determining whether the target to-be-audited item corresponds to the suspense point audit result uploaded by the corresponding suspense point audit result uploading control.

In some embodiments, for each target to-be-audited item in the target to-be-audited item set, the execution subject may determine whether the target to-be-audited item corresponds to a suspense audit result uploaded through a corresponding suspense audit result upload control.

And step 106, responding to the determination that each target to-be-audited item in the target to-be-audited item set corresponds to the suspicious point audit result, and for each target to-be-audited item in the target to-be-audited item set, sending the suspicious point audit result corresponding to the target to-be-audited item to the terminal equipment logged with the account number of the target to-be-audited user.

In some embodiments, in response to determining that each target to-be-audited item in the target to-be-audited item set corresponds to a suspicious point audit result, for each target to-be-audited item in the target to-be-audited item set, the execution subject may send the suspicious point audit result corresponding to the target to-be-audited item to a terminal device registered with a target to-be-audited user account. The target audited user account may correspond to the target service. The target audited user account may be a user account of a user responsible for the target service (i.e., a service user).

Step 107, in response to receiving the suspicious point feedback information of the corresponding target service sent by the terminal device, and detecting the selection operation of the to-be-checked item corresponding to the suspicious point feedback information, displaying a target suspicious point detail window.

In some embodiments, the executing body may respond to receiving the suspicious point feedback information corresponding to the target service sent by the terminal device, and detect a selection operation acting on a to-be-checked item corresponding to the suspicious point feedback information, and display a target suspicious point detail window. The suspicious point feedback information can be feedback related information of a service user aiming at an item to be audited. The suspicious feedback information may include, but is not limited to: feedback demonstration materials and opinion statements. The target suspicious point detail window may be a suspicious point detail window of the item to be checked corresponding to the suspicious point feedback information.

And step 108, in response to detecting the problem confirmation operation for the suspicious point feedback information, determining the to-be-checked item corresponding to the suspicious point feedback information as the to-be-checked problem item of the target service.

In some embodiments, the executing body may determine, in response to detecting a problem confirmation operation for the suspicion feedback information, a pending item corresponding to the suspicion feedback information as a pending problem item of the target service. The problem confirmation operation may be an operation of determining a to-be-checked item corresponding to the suspicious point feedback information as a problem item. For example, the problem confirmation operation may be a selection operation of a reject control acting on the feedback information corresponding to the above-described suspicious point. The reject control may be displayed in the target suspect detail window described above.

And step 109, generating auditing information corresponding to the target business according to each to-be-audited problem item corresponding to the target business.

In some embodiments, the executing body may generate the audit information corresponding to the target service according to each to-be-audited problem item corresponding to the target service.

In some optional implementations of some embodiments, first, the executing body may fill each to-be-audited item name of each to-be-audited problem item into a preset audit manuscript template, to obtain audit manuscript information. The name of the to-be-checked item can be the full name of the to-be-checked problem item. The audit manuscript template may be a preset template for summarizing to be audited item names (for example, may be a template of audit manuscript). In practice, the executing body may fill the names of the items to be audited into the audit manuscript template in sequence, so as to obtain the filled audit manuscript template as audit manuscript information. Then, the audit manuscript information can be stored as an audit manuscript file according to a first preset file format. The first preset file format may be a preset file storage format. For example, the first preset file format may be an editable document format (e.g., word). And then, filling the names of the to-be-inspected items of the to-be-inspected problem items into a preset modification to-be-fed-back template to obtain modification to-be-fed-back information. The modification to-be-fed-back template can be a preset template for filling the name of the item to be audited and feeding back modification content. In practice, the executing body may fill the names of the items to be audited into the modification feedback templates in sequence, so as to obtain the filled modification feedback templates as modification feedback information. And secondly, storing the information to be fed back for modification as a file to be fed back for modification according to a second preset file format. The second preset file format may be a preset file storage format. For example, the second preset file format may be an editable document format (e.g., word). The second preset file format may be the same as the first preset file format. And finally, determining the audit manuscript file and the modification waiting feedback file as audit information corresponding to the target business.

And 110, transmitting the auditing information to terminal equipment logged in with the account number of the target audited user.

In some embodiments, the executing entity may send the audit information to a terminal device that logs in to the account of the target audited user.

Optionally, first, in response to determining that there is a target to-be-inspected item that does not correspond to a suspicious point inspection result in the target to-be-inspected item set, the executing body may determine each target to-be-inspected item that does not correspond to a suspicious point inspection result in the target to-be-inspected item set as a to-be-inspected suspicious point item, and obtain the to-be-inspected suspicious point item set. And then, determining the name of each to-be-inspected item in the to-be-inspected suspicious item set to obtain a to-be-inspected item name set. Finally, a doubt audit prompt window may be displayed. The suspicious point auditing prompt window can display the name set of the to-be-checked item and a window closing control. The suspicious examination prompting window can be a window for prompting that the to-be-examined item of the target business needs to be subjected to preliminary examination. And the target business auditing user can be prompted to have missing items to be audited. The window closing control may be used to close the suspense audit prompt window. Specifically, the window closing control may be a closing control on the upper right side of the doubt audit prompt window, and may also be a confirmation control displayed at the bottom of the doubt audit prompt window.

Alternatively, first, the executing body may display an audit feedback detail window in response to receiving audit feedback information corresponding to the audit information, and detecting a selection operation corresponding to the audit feedback information. And the auditing feedback detail window displays names of all to-be-audited items, business modification information corresponding to all to-be-audited items, business auditing passing controls and re-modification controls. The names of the to-be-inspected items, the business modification information, the business inspection passing control and the re-modification control are in one-to-one correspondence with the to-be-inspected problem items. The service modification information can be service information which is uploaded by a service user and is modified for a problem item to be checked. The business audit passing control can be used for a target business audit user to determine that the business modification information passes the audit. The re-modification control can be used for a target business auditing user to determine that the business modification information fails to pass the auditing and needs to be re-modified. Then, in response to detecting that the business audit of any to-be-audited problem item in the to-be-audited problem items passes through the selection operation of the control, the any to-be-audited problem item can be determined to be an rectified problem item. And then, in response to detecting the selection operation of the re-modification control acting on any to-be-inspected problem item in the to-be-inspected problem items, determining the any to-be-inspected problem item as the to-be-re-modified problem item. And finally, generating re-auditing information corresponding to the target service according to the determined to-be-re-reformed problem items corresponding to the target service.

In some optional implementations of some embodiments, the executing entity may generate the re-audit information corresponding to the target service according to the determined respective to-be-re-changed problem item corresponding to the target service by:

and the first step, filling the names of all to-be-audited items of all to-be-rehabilitated problem items into the audit manuscript template to obtain rehabilitated manuscript information. In practice, the executing body may sequentially fill the names of the to-be-audited items of the to-be-rehabilitated problem items into the audit manuscript template, so as to obtain the filled audit manuscript template as the rehabilitated manuscript information.

And a second step of storing the re-audit manuscript information as a re-audit manuscript file according to the first preset file format.

And thirdly, filling the names of all to-be-audited items of all to-be-reformed problem items into the reforming to-be-fed-back template to obtain reforming to-be-fed-back information. In practice, the executing body may fill the names of the to-be-inspected items of the to-be-reformed problem items into the reforming to-be-fed-back template in sequence, so as to obtain the filled reforming to-be-fed-back template as the reforming to-be-fed-back information.

And step four, storing the information to be fed back for the rearrangement according to the second preset file format.

And fifthly, determining the re-auditing manuscript file and the re-modifying file to be fed back as re-auditing information corresponding to the target business.

Optionally, the executing body may further send the re-audit information to a terminal device registered with the account number of the target audited user.

Optionally, the above-mentioned execution subject may further execute the following periodic rectification checking step:

first, determining whether the current time meets the preset correction time condition corresponding to the target service. The preset modification time condition may be that an interval duration of the current time from the target historical time is a preset duration. The target historical time may be a historical time of the last modification of the target service. When no modification is performed, the target historical time may be a historical time for starting to audit the target service.

And secondly, responding to the fact that the current time meets the preset correction time condition, and acquiring a correction feedback information set corresponding to the target service, which is uploaded by the target audited user account. The rectification feedback information in the rectification feedback information set comprises a to-be-checked problem item, rectification progress information, rectification completion type and rectification result information. And each piece of rectifying feedback information in the rectifying feedback information set corresponds to different to-be-checked problem items. The reform progress information may characterize a reform progress for the issue item to be reviewed. The revision progress information may be a service node for which the revision is complete or is currently being revised. The modification completion type may be modification completion or visual modification completion. The completion of the apparent modification can characterize that the target business is not audited under abnormal conditions. For example, the abnormal condition may be a target traffic cancellation. The modification result information may be modified service information.

And thirdly, determining the correction feedback information with the correction progress information being the correction completion included in the correction feedback information set as the correction feedback information to be checked, and obtaining the correction feedback information set to be checked.

And fourthly, responding to detection of the modification check operation, and displaying the modification feedback information set on the modification page. Wherein the reform viewing operation may be a selection operation acting on a reform viewing control. The reform viewing control may be displayed in a user interface. The modification page may be a page for the target business auditing user to view the modification condition of the target business.

Fifth, for each piece of the feedback information to be checked in the feedback information set to be checked, executing the following steps: firstly, displaying an audit passing control and a renovation control corresponding to the to-be-audited renovation feedback information in the renovation page. And then, in response to detecting a selection operation acting on the audit passing control, determining the to-be-audited problem item included in the to-be-audited improvement feedback information as an improved problem item. And secondly, in response to detection of selection operation acting on the re-modification control, determining the to-be-inspected problem item included in the to-be-inspected modification feedback information as the to-be-re-modified problem item, so that the user corresponding to the user account with the target inspected user performs re-modification on the target service.

The above step of periodic modification verification and related content are taken as an invention point of the embodiments of the present disclosure, which solves the second technical problem mentioned in the background art, that is, the service personnel modify the service problem to be modified issued by the auditor, and cannot regularly learn the service modification condition. Factors that lead to failure to regularly learn about the condition of a service improvement are often as follows: the business personnel carry out rectification aiming at the business problem to be rectified issued by the auditing personnel, and can not regularly acquire the business rectification condition. If the above factors are solved, the effect of regularly knowing the service improvement situation can be achieved. In order to achieve the effect, the method and the device can acquire the rectifying feedback information set once every preset time interval, and can be used for a business auditing user to check the rectifying feedback information set and audit. Therefore, the business auditing user can check the correction progress related information which is uploaded by the business personnel regularly.

With further reference to fig. 2, as an implementation of the method illustrated in the above figures, the present disclosure provides some embodiments of a business audit apparatus, which apparatus embodiments correspond to those illustrated in fig. 2, and which apparatus is particularly applicable in a variety of electronic devices.

As shown in fig. 2, the business audit apparatus 200 of some embodiments includes: an acquisition unit 201, a first display unit 202, a second display unit 203, a first determination unit 204, a second determination unit 205, a first transmission unit 206, a third display unit 207, a third determination unit 208, a generation unit 209, and a second transmission unit 210. Wherein the obtaining unit 201 is configured to obtain, in response to detecting a selection operation of a target service auditing user for a target service, auditing scheme information corresponding to the target service auditing user and the target service, where the overall auditing scheme information of the target service includes the auditing scheme information, and the auditing scheme information includes a set of items to be audited. The first display unit 202 is configured to display a list of items to be audited in a suspense audit page corresponding to the target service, where each row in the list of items to be audited displays one item to be audited in the set of items to be audited, and a suspense audit result issuing control is also displayed in the suspense audit page. The second display unit 203 is configured to display a suspense point detail window of any item to be audited in the list of items to be audited in response to detection of a selection operation acting on the any item to be audited, wherein the suspense point detail window displays suspense point detail information and suspense point audit result uploading controls. The first determining unit 204 is configured to determine at least one item to be audited in the selected state as a target set of items to be audited in response to detecting a selection operation acting on the above-described suspicion audit result issue control. The second determining unit 205 is configured to determine, for each target to-be-audited item in the target to-be-audited item set, whether the target to-be-audited item corresponds to a suspense audit result uploaded through the corresponding suspense audit result uploading control. The first sending unit 206 is configured to send, for each target to-be-audited item in the target to-be-audited item set, a suspicious point audit result corresponding to the target to-be-audited item to a terminal device registered with a target to-be-audited user account, where the target to-be-audited user account corresponds to the target service, in response to determining that each target to-be-audited item in the target to-be-audited item set corresponds to a suspicious point audit result. The third display unit 207 is configured to respond to receiving the suspicion feedback information corresponding to the target service sent by the terminal device, and detect a selection operation acting on a to-be-inspected item corresponding to the suspicion feedback information, and display a target suspicion window, where the target suspicion window is a suspicion window of the to-be-inspected item corresponding to the suspicion feedback information, and the suspicion information, the suspicion audit result, and the suspicion feedback information are displayed in the target suspicion window. The third determining unit 208 is configured to determine, in response to detecting a problem confirmation operation for the suspicious point feedback information, a to-be-checked item corresponding to the suspicious point feedback information as a to-be-checked problem item of the target service. The generating unit 209 is configured to generate audit information corresponding to the target service according to each to-be-audited problem item corresponding to the target service. The second transmitting unit 210 is configured to transmit the audit information to a terminal device registered with the target audited user account.

It will be appreciated that the elements described in the apparatus 200 correspond to the various steps in the method described with reference to fig. 1. Thus, the operations, features and resulting benefits described above for the method are equally applicable to the apparatus 200 and the units contained therein, and are not described in detail herein.

Referring now to fig. 3, a schematic diagram of an electronic device (e.g., terminal device) 300 suitable for use in implementing some embodiments of the present disclosure is shown. The electronic devices in some embodiments of the present disclosure may include, but are not limited to, mobile terminals such as mobile phones, notebook computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablet computers), PMPs (portable multimedia players), car terminals (e.g., car navigation terminals), and the like, as well as stationary terminals such as digital TVs, desktop computers, and the like. The electronic device shown in fig. 3 is merely an example and should not impose any limitations on the functionality and scope of use of embodiments of the present disclosure.

As shown in fig. 3, the electronic device 300 may include a processing means (e.g., a central processing unit, a graphics processor, etc.) 301 that may perform various suitable actions and processes in accordance with a program stored in a Read Only Memory (ROM) 302 or a program loaded from a storage means 308 into a Random Access Memory (RAM) 303. In the RAM 303, various programs and data required for the operation of the electronic apparatus 300 are also stored. The processing device 301, the ROM 302, and the RAM 303 are connected to each other via a bus 304. An input/output (I/O) interface 305 is also connected to bus 304.

In general, the following devices may be connected to the I/O interface 305: input devices 306 including, for example, a touch screen, touchpad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; an output device 307 including, for example, a Liquid Crystal Display (LCD), a speaker, a vibrator, and the like; storage 308 including, for example, magnetic tape, hard disk, etc.; and communication means 309. The communication means 309 may allow the electronic device 300 to communicate with other devices wirelessly or by wire to exchange data. While fig. 3 shows an electronic device 300 having various means, it is to be understood that not all of the illustrated means are required to be implemented or provided. More or fewer devices may be implemented or provided instead. Each block shown in fig. 3 may represent one device or a plurality of devices as needed.

In particular, according to some embodiments of the present disclosure, the processes described above with reference to flowcharts may be implemented as computer software programs. For example, some embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method shown in the flow chart. In such embodiments, the computer program may be downloaded and installed from a network via communications device 309, or from storage device 308, or from ROM 302. The above-described functions defined in the methods of some embodiments of the present disclosure are performed when the computer program is executed by the processing means 301.

It should be noted that, the computer readable medium described in some embodiments of the present disclosure may be a computer readable signal medium or a computer readable storage medium, or any combination of the two. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples of the computer-readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In some embodiments of the present disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In some embodiments of the present disclosure, however, the computer-readable signal medium may comprise a data signal propagated in baseband or as part of a carrier wave, with the computer-readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, fiber optic cables, RF (radio frequency), and the like, or any suitable combination of the foregoing.

In some implementations, the clients, servers may communicate using any currently known or future developed network protocol, such as HTTP (HyperText Transfer Protocol ), and may be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), the internet (e.g., the internet), and peer-to-peer networks (e.g., ad hoc peer-to-peer networks), as well as any currently known or future developed networks.

The computer readable medium may be contained in the electronic device; or may exist alone without being incorporated into the electronic device. The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to: responding to detection of target business auditing users for target business selection operation, acquiring auditing scheme information corresponding to the target business auditing users and the target business, wherein the overall auditing scheme information of the target business comprises the auditing scheme information, and the auditing scheme information comprises a set of items to be audited; displaying a list of items to be audited in a doubtful point audit page corresponding to the target service, wherein each row in the list of items to be audited displays one item to be audited in the set of items to be audited, and a doubtful point audit result issuing control is also displayed in the doubtful point audit page; in response to detecting a selection operation acting on any item to be audited in the item list to be audited, displaying a doubt detail window of the any item to be audited, wherein the doubt detail window displays doubt detail information and a doubt audit result uploading control; in response to detecting a selection operation acting on the suspicious spot auditing result issuing control, determining at least one item to be audited in the selected state as a target item set to be audited; for each target to-be-audited item in the target to-be-audited item set, determining whether the target to-be-audited item corresponds to a suspense point audit result uploaded by a corresponding suspense point audit result uploading control; responding to the determination that each target to-be-audited item in the target to-be-audited item set corresponds to a suspicious point audit result, and for each target to-be-audited item in the target to-be-audited item set, sending the suspicious point audit result corresponding to the target to-be-audited item to a terminal device registered with a target to-be-audited user account, wherein the target to-be-audited user account corresponds to the target service; responding to received suspicious point feedback information corresponding to the target service sent by a terminal device, detecting a selection operation acting on a to-be-inspected item corresponding to the suspicious point feedback information, and displaying a target suspicious point detail window, wherein the target suspicious point detail window is the suspicious point detail window of the to-be-inspected item corresponding to the suspicious point feedback information, and the suspicious point detail information, the suspicious point inspection result and the suspicious point feedback information are displayed in the target suspicious point detail window; in response to detecting a problem confirmation operation for the suspicious point feedback information, determining a to-be-checked item corresponding to the suspicious point feedback information as a to-be-checked problem item of the target service; generating auditing information corresponding to the target service according to each to-be-audited problem item corresponding to the target service; and sending the auditing information to terminal equipment which logs in the account number of the target audited user.

Computer program code for carrying out operations for some embodiments of the present disclosure may be written in one or more programming languages, including an object oriented programming language such as Java, smalltalk, C ++ and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computer (for example, through the Internet using an Internet service provider).

The flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The units described in some embodiments of the present disclosure may be implemented by means of software, or may be implemented by means of hardware. The described units may also be provided in a processor, for example, described as: a processor includes an acquisition unit, a first display unit, a second display unit, a first determination unit, a second determination unit, a first transmission unit, a third display unit, a third determination unit, a generation unit, and a second transmission unit. The names of these units do not constitute a limitation on the unit itself in some cases, and for example, the acquisition unit may also be described as "a unit that acquires audit scheme information corresponding to the above-described target service audit user and the above-described target service in response to detection of a selection operation of the target service audit user for the target service".

The functions described above herein may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: a Field Programmable Gate Array (FPGA), an Application Specific Integrated Circuit (ASIC), an Application Specific Standard Product (ASSP), a system on a chip (SOC), a Complex Programmable Logic Device (CPLD), and the like.

The foregoing description is only of the preferred embodiments of the present disclosure and description of the principles of the technology being employed. It will be appreciated by those skilled in the art that the scope of the invention in the embodiments of the present disclosure is not limited to the specific combination of the above technical features, but encompasses other technical features formed by any combination of the above technical features or their equivalents without departing from the spirit of the invention. Such as the above-described features, are mutually substituted with (but not limited to) the features having similar functions disclosed in the embodiments of the present disclosure.

Claims

1. A business auditing method, comprising:

responding to detection of target business auditing users for target business selection operation, and acquiring auditing scheme information corresponding to the target business auditing users and the target business, wherein the overall auditing scheme information of the target business comprises the auditing scheme information, and the auditing scheme information comprises a set of items to be audited;

displaying a list of items to be audited in a doubtful point audit page corresponding to the target service, wherein each row in the list of items to be audited displays one item to be audited in the item set to be audited, and a doubtful point audit result issuing control is also displayed in the doubtful point audit page;

In response to detecting a selection operation acting on any item to be audited in the item list to be audited, displaying a doubt detail window of the any item to be audited, wherein the doubt detail window displays doubt detail information and a doubt audit result uploading control;

in response to detecting a selection operation acting on the suspicious spot auditing result issuing control, determining at least one item to be audited in the selected state as a target item set to be audited;

for each target to-be-audited item in the target to-be-audited item set, determining whether the target to-be-audited item corresponds to a suspense point audit result uploaded by a corresponding suspense point audit result uploading control;

responding to the determination that each target to-be-audited item in the target to-be-audited item set corresponds to a suspicious point audit result, and for each target to-be-audited item in the target to-be-audited item set, sending the suspicious point audit result corresponding to the target to-be-audited item to terminal equipment logged with a target to-be-audited user account, wherein the target to-be-audited user account corresponds to the target service;

responding to receiving the suspicious point feedback information corresponding to the target service sent by the terminal equipment, detecting the selection operation of a to-be-checked item corresponding to the suspicious point feedback information, and displaying a target suspicious point detail window, wherein the target suspicious point detail window is the suspicious point detail window of the to-be-checked item corresponding to the suspicious point feedback information, and the suspicious point detail information, the suspicious point checking result and the suspicious point feedback information are displayed in the target suspicious point detail window;

In response to detecting a problem confirmation operation for the suspicious point feedback information, determining a to-be-checked item corresponding to the suspicious point feedback information as a to-be-checked problem item of the target service;

generating auditing information corresponding to the target service according to each to-be-audited problem item corresponding to the target service;

and sending the auditing information to terminal equipment logged in with the account number of the target audited user.

2. The method of claim 1, wherein the generating audit information corresponding to the target service according to each to-be-audited problem item corresponding to the target service includes:

filling the names of all to-be-inspected items of all to-be-inspected problem items into a preset inspected manuscript template to obtain inspected manuscript information;

storing the auditing manuscript information as an auditing manuscript file according to a first preset file format;

filling the names of all to-be-inspected items into a preset modification to-be-fed-back template to obtain modification to-be-fed-back information;

according to a second preset file format, storing the modification to-be-fed-back information as a modification to-be-fed-back file;

and determining the audit manuscript file and the modification to-be-fed-back file as audit information corresponding to the target business.

3. The method of claim 2, wherein the method further comprises:

in response to determining that target to-be-audited items which do not correspond to the to-be-audited result exist in the target to-be-audited item set, determining each target to-be-audited item which does not correspond to the to-be-audited result in the target to-be-audited item set as to-be-audited point item, and obtaining a to-be-audited point item set;

determining the name of each to-be-inspected item in the to-be-inspected suspicious item set to obtain a to-be-inspected item name set;

displaying a suspense point auditing prompt window, wherein the suspense point auditing prompt window displays the name set of the item to be audited and a window closing control.

4. A method according to claim 3, wherein the method further comprises:

responding to receiving audit feedback information corresponding to the audit information, detecting selection operation corresponding to the audit feedback information, and displaying an audit feedback detail window, wherein each item name to be audited of each item to be audited, each service modification information corresponding to each item to be audited, each service audit pass control and each re-modification control are displayed in the audit feedback detail window, and each item name to be audited, each service modification information, each service audit pass control and each re-modification control are in one-to-one correspondence with each item to be audited;

In response to detecting that business audit of any to-be-audited problem item in the to-be-audited problem items passes through selection operation of a control, determining the any to-be-audited problem item as an rectified problem item;

in response to detecting a selection operation of a re-modification control acting on any of the various to-be-reviewed issue items, determining the any to-be-reviewed issue item as a to-be-re-modified issue item;

and generating rechecking information corresponding to the target service according to the determined to-be-rechecked problem items corresponding to the target service.

5. The method of claim 4, wherein the generating re-audit information for the target service according to the determined respective to-be-re-revised question items for the target service comprises:

filling the names of all to-be-audited items of all to-be-rehabilitated problem items into the audit manuscript template to obtain rehabilitated manuscript information;

storing the re-audit manuscript information as a re-audit manuscript file according to the first preset file format;

filling the names of all to-be-audited items of all to-be-reformed problem items into the reforming to-be-fed-back template to obtain reforming to-be-fed-back information;

Storing the information to be fed back for the rearrangement according to the second preset file format;

and determining the re-auditing manuscript file and the re-rectifying and changing file to be fed back as re-auditing information corresponding to the target business.

6. The method of claim 5, wherein the method further comprises:

and sending the re-auditing information to terminal equipment logged in with the target audited user account.

7. A business audit device comprising:

the system comprises an acquisition unit, a verification unit and a verification unit, wherein the acquisition unit is configured to respond to detection of selection operation of a target business verification user for a target business and acquire verification scheme information corresponding to the target business verification user and the target business, the overall verification scheme information of the target business comprises the verification scheme information, and the verification scheme information comprises a set of items to be verified;

the first display unit is configured to display a to-be-inspected item list in a doubtful point inspection page corresponding to the target service, wherein each row in the to-be-inspected item list displays one to-be-inspected item in the to-be-inspected item set, and a doubtful point inspection result issuing control is also displayed in the doubtful point inspection page;

The second display unit is configured to respond to detection of selection operation acting on any item to be audited in the item to be audited list, and display a doubt detail window of the any item to be audited, wherein the doubt detail window displays doubt detail information and a doubt audit result uploading control;

the first determining unit is configured to determine at least one item to be audited in a selected state as a target item set to be audited in response to detection of a selection operation acting on the doubtful point audit result issuing control;

the second determining unit is configured to determine, for each target to-be-audited item in the target to-be-audited item set, whether the target to-be-audited item corresponds to a suspense audit result uploaded through a corresponding suspense audit result uploading control;

the first sending unit is configured to send, for each target to-be-audited item in the target to-be-audited item set, a suspicious point audit result corresponding to the target to-be-audited item to a terminal device registered with a target to-be-audited user account corresponding to the target service in response to determining that each target to-be-audited item in the target to-be-audited item set corresponds to a suspicious point audit result;

The third display unit is configured to respond to receiving the suspicious point feedback information corresponding to the target service sent by the terminal equipment, and detect the selection operation of the to-be-checked item corresponding to the suspicious point feedback information, and display a target suspicious point detail window, wherein the target suspicious point detail window is the suspicious point detail window of the to-be-checked item corresponding to the suspicious point feedback information, and the suspicious point detail information, the suspicious point checking result and the suspicious point feedback information are displayed in the target suspicious point detail window;

a third determining unit configured to determine a to-be-checked item corresponding to the suspicious point feedback information as a to-be-checked problem item of the target service in response to detecting a problem confirmation operation for the suspicious point feedback information;

the generating unit is configured to generate auditing information corresponding to the target service according to each to-be-audited problem item corresponding to the target service;

and the second sending unit is configured to send the auditing information to the terminal equipment logged in with the target audited user account.

8. An electronic device, comprising:

one or more processors;

a storage device having one or more programs stored thereon,

When executed by the one or more processors, causes the one or more processors to implement the method of any of claims 1-6.

9. A computer readable medium having stored thereon a computer program, wherein the program when executed by a processor implements the method of any of claims 1-6.