CN115240826A - Intelligent medical guidance system and method based on voice recognition and face recognition - Google Patents

Intelligent medical guidance system and method based on voice recognition and face recognition Download PDF

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CN115240826A
CN115240826A CN202210817974.3A CN202210817974A CN115240826A CN 115240826 A CN115240826 A CN 115240826A CN 202210817974 A CN202210817974 A CN 202210817974A CN 115240826 A CN115240826 A CN 115240826A
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刘正扬
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    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H15/00ICT specially adapted for medical reports, e.g. generation or transmission thereof
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H50/00ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
    • G16H50/30ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for calculating health indices; for individual health risk assessment

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Abstract

The invention belongs to the technical field of artificial intelligence, and discloses an intelligent medical guidance system and method based on voice recognition and face recognition, wherein the intelligent medical guidance method comprises the following steps: the medical guide robot generates an authorization two-dimensional code, and after a user scans the code with a mobile terminal and authorizes the code, the medical guide robot generates an authorization acquisition request to acquire corresponding medical information from a medical database; the medical guide robot collects voice information of a user and converts the voice information into character information; obtaining corresponding consultation information after keyword matching is carried out according to the text information and the keyword library; and according to the acquired medical information, intelligent registration and intelligent waiting are carried out. The real-time response of the consultation questions can be realized in the whole medical guide process; the intelligent medical guidance is basically realized, so that the medical personnel can easily and conveniently complete the whole medical procedure, the service quality is improved, and the satisfaction degree of patients is favorably improved.

Description

Intelligent medical guidance system and method based on voice recognition and face recognition
Technical Field
The invention belongs to the technical field of artificial intelligence, and particularly relates to an intelligent medical guidance system and method based on voice recognition and face recognition.
Background
The hospital medical guide table is used as a service window of hospital outpatient service, and provides the work of pre-examination triage, question answering and difficulty solving, guide assistance and the like for patients. In the process of implementing the invention, the inventor finds that at least the following problems exist in the prior art:
1. because the number of medical guide personnel is not enough, each medical consultation cannot be processed simultaneously;
2. most medical guide personnel only play the roles of registration consultation and department position guidance and cannot provide more services;
3. the high-intensity work of medical guide personnel easily causes the reduction of the working quality;
4. because the medical guide table is generally arranged in a fixed place, but the medical staff wants to consult again, the medical staff has to return to the medical guide table or even queue up again, and the time is greatly wasted.
Disclosure of Invention
The present invention aims to solve the above technical problem at least to some extent. Therefore, the invention aims to provide an intelligent medical guidance system and method based on voice recognition and face recognition.
The technical scheme adopted by the invention is as follows:
an intelligent medical guidance system based on voice recognition and face recognition comprises:
the voice acquisition module is used for acquiring voice information of a user;
the voice recognition module is used for converting voice information into character information;
the image acquisition module is used for acquiring image information of a user;
the face recognition module is used for extracting the features of the image information to obtain face feature information;
the server comprises a medical database and a keyword library;
the medical guide robot is in communication connection with the server, the voice acquisition module and the image acquisition module are both arranged on the medical guide robot, and the medical guide robot is provided with a display module;
the medical guide robot is used for generating an authorized two-dimensional code, displaying the authorized two-dimensional code through the display module, generating an authorization acquisition request after a user scans the code and authorizes, and communicating with the server to acquire corresponding medical information from the medical database; or the medical guide robot communicates with the server according to the face feature information extracted by the face recognition module and acquires corresponding medical information from the medical database after matching in the medical database;
the medical guide robot is also used for communicating with the server according to the text information generated by the voice recognition module and acquiring corresponding consultation information after keyword matching with the keyword library.
Preferably, the intelligent medical guide system further comprises an intelligent registration module;
the medical information comprises personal information, medical record information, physical examination information and registration information of a user;
if the medical information acquired by the medical guide robot does not include registration information, the intelligent registration module matches the associated department information according to the acquired medical record information and the physical examination information, and acquires corresponding registrable information from the medical database for registration;
if the medical information acquired by the medical guide robot does not include medical record information and registration information, the intelligent registration module guides the user to input the physical problems through voice, the medical guide robot is communicated with the server according to the text information generated by the voice recognition module and obtains associated department information after matching from the keyword library, and the intelligent registration module acquires corresponding information which can be registered from the medical database for registration.
Preferably, the intelligent medical guide system further comprises an intelligent waiting module;
the medical information comprises personal information and medical record information of a user;
the intelligent waiting module acquires personal information and medical record information, acquires similar medical record information from the medical database according to the medical record information to generate and display related illness state information and a medical plan, and acquires and displays disease data from the medical database according to the medical record information.
Preferably, the intelligent medical guidance system further comprises a health assessment initial model and a health assessment correction model, the health assessment initial model is constructed according to medical data, epidemiological data, nutritional intervention data and medication data, the health assessment correction model is obtained by analyzing and counting the same medical record crowd data and the intelligent wearable equipment data on the basis of the health assessment initial model, and medical information of a user is input into the health assessment correction model to obtain a health assessment report of the user.
Preferably, the intelligent medical guidance system further comprises:
the image processing module is used for cutting the face area in the image information to obtain a face image;
the date acquisition module is used for acquiring the current date information of the acquired image information;
the medical guide robot generates a medical treatment report according to the facial image generated by the image processing module, the current date information acquired by the date acquisition module and the medical information, and the medical treatment report of the same user is filed to form a medical treatment archive.
An intelligent medical guidance method based on voice recognition and face recognition comprises the following steps:
the medical guide robot generates an authorization two-dimensional code, and after a user scans the code with a mobile terminal and authorizes the code, the medical guide robot generates an authorization acquisition request to acquire corresponding medical information from a medical database; the medical information comprises personal information, medical record information, physical examination information and registration information of the user;
the medical guide robot collects voice information and image information of a user, performs feature extraction on the image information to obtain face feature information, and converts the voice information into character information; acquiring corresponding medical information from the medical database after matching the face characteristic information in the medical database; matching keywords according to the text information and a keyword library to obtain corresponding consultation information;
if the medical information acquired by the medical guide robot does not include registration information, matching the acquired medical record information and physical examination information with the associated department information, and acquiring corresponding registrable information from the medical database for registration;
if the medical information acquired by the medical guide robot does not include medical record information and registration information, acquiring associated department information after matching the generated text information with the keyword library, and acquiring corresponding registrable information from the medical database for registration;
in the waiting process, the medical guide robot acquires similar medical record information from the medical database according to the medical record information to generate and display related disease information and a medical plan, and acquires and displays disease data from the medical database according to the medical record information.
Preferably, the intelligent medical guiding method further comprises the following steps:
the method comprises the steps of establishing a health assessment initial model according to medical data, epidemiological data, nutritional intervention data and medication data, analyzing and counting the same medical record crowd data and intelligent wearable equipment data on the basis of the health assessment initial model to obtain a health assessment correction model, inputting medical information of a user into the health assessment correction model, and obtaining a health assessment report of the user.
Preferably, the intelligent medical guiding method further comprises the following steps:
the medical guide robot displays queuing information and doctor information in real time according to the registration information in the waiting process, and communicates with the mobile terminal to prompt a doctor to see when calling.
Preferably, the intelligent medical guiding method further comprises the following steps:
cutting a face region in the image information to obtain a face image, and acquiring current date information of the acquired image information; and generating a medical treatment report according to the generated face image, the current date information and the medical information, and filing the medical treatment report of the same user to form a medical treatment archive.
The beneficial effects of the invention are as follows:
1. the intelligent medical guide system and method based on voice recognition and face recognition, provided by the invention, automatically acquire medical information after code scanning login or face recognition, and realize intelligent registration according to the content of the acquired medical information; the real-time response of the consultation questions can be realized in the whole medical guide process; the intelligent medical guidance is basically realized, so that the medical personnel can easily and conveniently complete the whole medical process, the service quality is improved, and the satisfaction degree of patients is favorably improved.
2. Each medical staff can freely access the system for consultation, so that the trouble of queuing and running back and forth is avoided, and the medical experience and efficiency of the user are greatly improved. The system is based on real-time professional technology and knowledge base, so that the medical personnel can obtain friendly experience without waiting, the medical experience of the medical personnel can be greatly improved, and good doctor-patient relationship is promoted.
Drawings
FIG. 1 is a flow chart of the intelligent medical guidance of the present invention.
Fig. 2 is a flow chart of the intelligent registration of the present invention.
Fig. 3 is a flow chart of the intelligent waiting method.
Fig. 4 is a flow chart of intelligent consultation of the present invention.
FIG. 5 is a flow chart of the health assessment of the present invention.
Detailed Description
The present invention is further illustrated below with reference to specific examples. It should be noted that the embodiments and features of the embodiments may be combined with each other without conflict.
As shown in fig. 1 to 5, the medical system is led to intelligence based on speech recognition and face recognition of this embodiment, including leading the medical robot, be equipped with speech acquisition module, image acquisition module and display module on leading the medical robot, the display module is touch-sensitive input's touch-sensitive screen, and speech acquisition module is the microphone, and image acquisition module is camera and light filling lamp. The intelligent medical guide system also comprises a voice recognition module, a face recognition module and a server, wherein the voice acquisition module is used for acquiring voice information of a user, and the voice recognition module is used for converting the voice information acquired by the voice acquisition module into character information; the image acquisition module is used for acquiring image information of a user; the face recognition module is used for extracting the features of the image information acquired by the image acquisition module to obtain face feature information. The server is in communication connection with the medical guide robot. The voice recognition module and the face recognition module can be arranged on the medical guide robot or on the server.
The server comprises a medical database and a keyword library, wherein the medical database comprises medical information, associated department information and consultation information; the medical information comprises personal information, medical record information, physical examination information and registration information of a user; the method comprises the steps that personal information such as names, sexes and face features is input by a doctor and matched under a corresponding user name during each visit, physical examination information is imported and matched under the corresponding user name during each physical examination, and registration information is imported and matched under the corresponding user name during each registration. The keywords of the keyword library are respectively matched with the consultation information and the associated department information. For example, the keyword "get it filled" may be matched to the question answer about getting it filled in the advisory information; or the keyword 'registration' can be matched with the consultation response about registration in the consultation information, and the keyword is matched with the registrable information in the associated department information, in this case, the consultation response about registration and the registrable information are displayed through the display module for the user to select and enter the next step.
The medical information acquisition mode comprises two modes, one mode is that the medical guide robot generates an authorized two-dimensional code, the authorized two-dimensional code is displayed through the display module, a user scans the code through a mobile terminal such as a mobile phone and logs in the authorization, and after authorization, the medical guide robot generates an authorization acquisition request and communicates with the server to acquire corresponding medical information from the medical database. The other is that the medical guidance robot directly communicates with the server according to the face feature information extracted by the face recognition module and acquires corresponding medical information from the medical database after matching in the medical database;
the intelligent consultation is communicated with the server through the medical guide robot according to the text information generated by the voice recognition module, and after keyword matching is carried out on the intelligent consultation and the keyword library, a corresponding consultation response is obtained from the consultation information.
The intelligent medical guide system also comprises an intelligent registration module; the intelligent registration is realized through the intelligent registration module, specifically, when medical information acquired by the medical guide robot does not include registration information, the intelligent registration module matches the associated department information according to the acquired medical record information and physical examination information, and acquires corresponding registrable information from the associated department information for registration; when the medical information acquired by the medical guide robot does not include medical record information and registration information, the intelligent registration module guides a user to input a physical problem by voice, the medical guide robot communicates with the server according to the character information generated by the voice recognition module and acquires corresponding associated department information after matching from the keyword library, and the intelligent registration module acquires corresponding registrable information from the associated department information to register.
The intelligent medical guide system also comprises an intelligent waiting module; after registration, intelligent waiting is achieved through the intelligent waiting module, specifically, the intelligent waiting module obtains personal information and medical record information, obtains similar medical record information from the medical database according to the medical record information to generate and display related illness state information and a hospitalizing scheme, and obtains and displays disease data from the medical database according to the medical record information. Through combining with personal and big data case history, the knowledge of the relevant illness state of the user is pushed in the mode of pictures and texts and videos, and the user can know the patient in advance from multiple links of the occurrence, treatment, rehabilitation and the like of the illness state, so that the problem of tension of doctors and patients is relieved.
The intelligent medical guidance system further comprises a health assessment initial model and a health assessment correction model, the health assessment initial model is constructed according to medical data, epidemiological data, nutritional intervention data and medication data, the health assessment correction model is obtained by analyzing and counting the same medical record crowd data and the intelligent wearable equipment data on the basis of the health assessment initial model, medical information of a user is input into the health assessment correction model, a health assessment report of the user is obtained, and the health assessment report comprises the trend of future disease development, the future trend of various indexes of the body, treatment methods recommended to be used and treatment effects predicted by using the treatment methods.
The intelligent medical guide system also comprises an image processing module and a date acquisition module, wherein the image processing module is used for cutting a facial area in the image information to obtain a facial image; the date acquisition module is used for acquiring the current date information of the acquired image information. The medical guide robot generates a medical treatment report according to the facial image generated by the image processing module, the current date information acquired by the date acquisition module and the medical information, and the medical treatment report of the same user is filed to form a medical treatment file. The medical record can be used as a source of the same medical record crowd data in the health assessment correction model and can also be used for user document searching, the progress of the medical process can be more visually seen according to the one-to-one matching relation among the date, the face image of the day and the medical information of the day, and the date can be screened to perform document searching in a certain time node or a certain time period.
An intelligent medical guidance method based on voice recognition and face recognition uses the intelligent medical guidance system, and specifically comprises the following steps:
the medical guide robot generates an authorization two-dimensional code, and after a user scans the code with a mobile terminal and authorizes the code, the medical guide robot generates an authorization acquisition request to acquire corresponding medical information from a medical database; the medical information comprises personal information, medical record information, physical examination information and registration information of the user;
the medical guidance robot collects voice information and image information of a user, performs feature extraction on the image information to obtain face feature information, and converts the voice information into character information; acquiring corresponding medical information from the medical database after matching the face characteristic information in the medical database; obtaining corresponding consultation information after keyword matching is carried out according to the text information and the keyword library; when the user needs secondary consultation, the consultation can be continued only by searching the nearby medical guide robot;
if the medical information acquired by the medical guide robot does not include registration information, matching the acquired medical record information and physical examination information with the associated department information, and acquiring corresponding registrable information from the medical database for registration;
if the medical information acquired by the medical guide robot does not comprise medical record information and registration information, acquiring associated department information after matching the generated text information with the keyword library, and acquiring corresponding registrable information from the medical database for registration;
after registration, displaying registration information, and paying at the user;
in the waiting process, the medical guidance robot acquires similar medical record information from the medical database according to the medical record information to generate and display related illness state information and a medical plan, and acquires and displays disease data from the medical database according to the medical record information; through combining the personal and big data medical records, the knowledge of the relevant illness state of the user is pushed in a picture-text and video mode, and the user can know the patient in advance from multiple links of the occurrence, treatment, rehabilitation and the like of the illness state, so that the problem of medical tension is relieved;
and the medical guide robot displays queuing information and doctor information in real time according to the registration information in the waiting process and communicates with the mobile terminal to prompt a doctor to see when calling.
The intelligent medical guiding method further comprises the following steps:
the method comprises the steps of constructing a health assessment initial model according to existing medical data, epidemiological data, nutritional intervention data and medication data, analyzing and counting the same medical record population data and intelligent wearable equipment data of patients on the basis of the health assessment initial model to obtain a health assessment correction model, inputting medical information of a user into the health assessment correction model to obtain a health assessment report of the user, wherein the health assessment report comprises the trend of future disease development, the future trend of various indexes of the body, a suggested treatment method and a treatment effect predicted by using the treatment method.
Cutting a face region in the image information to obtain a face image, and acquiring current date information of the acquired image information; and generating a medical treatment report according to the generated face image, the current date information and the medical information, and filing the medical treatment report of the same user to form a medical treatment archive.
Through the intelligent medical guide system and method based on voice recognition and face recognition, functions of appointment registration, field registration, question answering, medicine taking guidance, customized guidance, waiting guidance, report inquiry, line guidance, expense payment and the like can be realized, medical treatment steps are simplified, and the satisfaction degree of patients is improved.
The present invention is not limited to the above-mentioned alternative embodiments, and any other various products can be obtained by anyone in the light of the present invention, but any changes in the shape or structure thereof, all of which fall within the scope of the present invention, fall within the protection scope of the present invention.

Claims (9)

1. Intelligent medical guidance system based on speech recognition and face recognition, its characterized in that includes:
the voice acquisition module is used for acquiring voice information of a user;
the voice recognition module is used for converting voice information into character information;
the image acquisition module is used for acquiring image information of a user;
the face recognition module is used for extracting the features of the image information to obtain face feature information;
the server comprises a medical database and a keyword library;
the medical guide robot is in communication connection with the server, the voice acquisition module and the image acquisition module are both arranged on the medical guide robot, and the medical guide robot is provided with a display module;
the medical guide robot is used for generating an authorized two-dimensional code, displaying the authorized two-dimensional code through the display module, generating an authorization acquisition request after a user scans the code and authorizes, and communicating with the server to acquire corresponding medical information from the medical database; or the medical guidance robot communicates with the server according to the face feature information extracted by the face recognition module and acquires corresponding medical information from the medical database after matching in the medical database;
the medical guide robot is also used for communicating with the server according to the text information generated by the voice recognition module and acquiring corresponding consultation information after keyword matching with the keyword library.
2. The intelligent medical guidance system according to claim 1, wherein: the intelligent registration module is also included;
the medical information comprises personal information, medical record information, physical examination information and registration information of a user;
if the medical information acquired by the medical guide robot does not include registration information, the intelligent registration module matches the associated department information according to the acquired medical record information and the physical examination information, and acquires corresponding registrable information from the medical database for registration;
if the medical information acquired by the medical guide robot does not include medical record information and registration information, the intelligent registration module guides the user to input the physical problem by voice, the medical guide robot communicates with the server according to the character information generated by the voice recognition module and acquires associated department information after matching from the keyword library, and the intelligent registration module acquires corresponding information which can be registered from the medical database for registration.
3. The intelligent medical guidance system according to claim 1, wherein: the intelligent waiting system also comprises an intelligent waiting module;
the medical information comprises personal information and medical record information of a user;
the intelligent waiting module acquires personal information and medical record information, acquires similar medical record information from the medical database according to the medical record information to generate and display related illness state information and a hospitalizing scheme, and acquires and displays disease data from the medical database according to the medical record information.
4. The intelligent medical guidance system according to claim 1, wherein: the method comprises the steps of establishing a health assessment initial model according to medical data, epidemiological data, nutritional intervention data and medication data, analyzing and counting the same medical record crowd data and intelligent wearable equipment data on the basis of the health assessment initial model to obtain a health assessment correction model, inputting medical information of a user into the health assessment correction model, and obtaining a health assessment report of the user.
5. The intelligent medical guidance system of claim 1, further comprising:
the image processing module is used for cutting the face area in the image information to obtain a face image;
the date acquisition module is used for acquiring the current date information of the acquired image information;
the medical guide robot generates a medical treatment report according to the facial image generated by the image processing module, the current date information acquired by the date acquisition module and the medical information, and the medical treatment report of the same user is filed to form a medical treatment archive.
6. An intelligent medical guidance method based on voice recognition and face recognition is characterized by comprising the following steps:
the medical guide robot generates an authorization two-dimensional code, and after a user scans the code with a mobile terminal and authorizes, the medical guide robot generates an authorization acquisition request to acquire corresponding medical information from a medical database; the medical information comprises personal information, medical record information, physical examination information and registration information of the user;
the medical guidance robot collects voice information and image information of a user, performs feature extraction on the image information to obtain face feature information, and converts the voice information into character information; acquiring corresponding medical information from the medical database after matching the face characteristic information in the medical database; matching keywords according to the text information and a keyword library to obtain corresponding consultation information;
if the medical information acquired by the medical guide robot does not include registration information, matching the acquired medical record information and physical examination information with the associated department information, and acquiring corresponding registrable information from the medical database for registration;
if the medical information acquired by the medical guide robot does not comprise medical record information and registration information, acquiring associated department information after matching the generated text information with the keyword library, and acquiring corresponding registrable information from the medical database for registration;
and in the waiting process, the medical guidance robot acquires similar medical record information from the medical database according to the medical record information to generate and display related illness state information and a medical plan, and acquires and displays disease data from the medical database according to the medical record information.
7. The intelligent medical guidance method according to claim 6, further comprising the steps of:
the method comprises the steps of establishing a health assessment initial model according to medical data, epidemiological data, nutritional intervention data and medication data, analyzing and counting the same medical record crowd data and intelligent wearable equipment data on the basis of the health assessment initial model to obtain a health assessment correction model, inputting medical information of a user into the health assessment correction model, and obtaining a health assessment report of the user.
8. The intelligent medical guidance method according to claim 6, further comprising the steps of:
the medical guide robot displays queuing information and doctor information in real time according to the registration information in the waiting process, and communicates with the mobile terminal to prompt a doctor to see when calling.
9. The intelligent medical guidance method according to claim 6, further comprising the steps of:
cutting a face region in the image information to obtain a face image, and acquiring current date information of the acquired image information; and generating a medical treatment report according to the generated face image, the current date information and the medical information, and filing the medical treatment report of the same user to form a medical treatment archive.
CN202210817974.3A 2022-07-13 2022-07-13 Intelligent medical guidance system and method based on voice recognition and face recognition Withdrawn CN115240826A (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN116580826A (en) * 2023-05-25 2023-08-11 山东顺成科技有限公司 Inpatient management system and inpatient management method based on artificial intelligence

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN116580826A (en) * 2023-05-25 2023-08-11 山东顺成科技有限公司 Inpatient management system and inpatient management method based on artificial intelligence
CN116580826B (en) * 2023-05-25 2024-04-19 深圳市米软科技有限公司 Inpatient management system and inpatient management method based on artificial intelligence

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Application publication date: 20221025