CN114358349A - Hotel self-service reservation service system and operation method thereof - Google Patents
Hotel self-service reservation service system and operation method thereof Download PDFInfo
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- CN114358349A CN114358349A CN202111571873.4A CN202111571873A CN114358349A CN 114358349 A CN114358349 A CN 114358349A CN 202111571873 A CN202111571873 A CN 202111571873A CN 114358349 A CN114358349 A CN 114358349A
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Abstract
The invention provides a hotel self-service reservation service system and an operation method thereof, which solve the problems of inconvenient hotel service reservation and the like and comprise a management system, wherein the management system is provided with a customer information storage unit and is connected with a user operation unit in a mobile terminal, the management system is connected with a service center, and the mobile terminal is provided with a positioning unit, a timing unit and a customer information input unit. The invention has the advantages of convenient management, high customer satisfaction and the like.
Description
Technical Field
The invention belongs to the technical field of hotel management, and particularly relates to a hotel self-service reservation service system and an operation method thereof.
Background
The hotel management system is software or a platform capable of improving the management efficiency of the hotel, and generally comprises functional modules of reception of a reception desk, cash register of the reception desk, housekeeper of a guest room, POS (point of sale), catering management, entertainment management, public key sales, financial inquiry, telephone charging, system maintenance, manager inquiry, engineering maintenance and the like. The existing hotel management system generally comprises a booking function, a user can obtain hotel booking services in various modes such as the internet, a telephone, a mobile phone wap, an intelligent mobile phone client and the like, and can inquire and book satisfied hotel types through the hotel booking services; the system comprises a business block, surrounding buildings, brands, star levels, price, addresses, house types, bed types, in-house configuration, hotel public facilities, parking lots, broadband, breakfast, start time, recent decoration time, user evaluation and other various hotel related information, and reservation is carried out. But the existing hotel reservation is inconvenient, and the hotel service cannot be flexibly recommended to the client according to the actual requirement. In addition, the conventional hotel management system has insufficient intelligent level and low management efficiency.
In order to solve the defects of the prior art, people have long searched for and put forward various solutions. For example, the chinese patent document discloses an intelligent room control system and method [201410728442.8] for a hotel, which includes a hotel room control system, a wireless sensor; a wireless signal receiving module; the position sensing module is used for determining the position between the intelligent mobile terminal and the wireless sensor according to the wireless signal; the control request and identity authentication request module is used for sending control request information and identity authentication request information to the application server after the intelligent mobile terminal enters a set area; the application server is used for verifying the identity verification request information, and if the identity verification request information passes the verification, a control instruction is sent to the controllable facilities of the hotel; and the hotel room control system is used for converting the control instruction into an operation instruction and sending the operation instruction and the user identity information to the hotel controllable facilities.
The scheme solves the problem of low hotel management efficiency to a certain extent, but the scheme still has a plurality of defects, such as inconvenient operation of hotel service reservation and the like.
Disclosure of Invention
The invention aims to solve the problems and provides a hotel self-service reservation service system which is reasonable in design and convenient in service reservation.
Another object of the present invention is to solve the above problems, and to provide an operation method of a hotel self-service reservation service system that can flexibly recommend hotel services.
In order to achieve the purpose, the invention adopts the following technical scheme: the hotel self-service reservation service system comprises a management system, wherein the management system is provided with a customer information storage unit, the management system is connected with a user operation unit in a mobile terminal, the management system is connected with a service center, and the mobile terminal is provided with a positioning unit, a timing unit and a customer information input unit. The client performs hotel service reservation through the mobile terminal, and the equipped client information storage unit can directly call the client information to quickly realize service selection for the client.
In the hotel self-service reservation service system, a service center is provided with a room reservation unit, an automatic matching unit is arranged between the room reservation unit and a customer information input unit, the service center is provided with a plurality of service presetting systems, the service center is connected with an information sharing platform, the information sharing platform is provided with a statistical unit and a distribution unit, the information sharing platform is provided with a peer protocol module, and the information sharing platform is connected with a market supervision and management center. The service center automatically matches services for the customers, different hotels achieve cooperation through the same-industry agreement module, and overall income is improved.
In the hotel self-service reservation service system, the mobile terminal is provided with an area coverage module connected with the positioning unit, the management system is provided with a sensing unit connected with the area coverage module, a distance measuring unit is arranged between the management system and the sensing unit, the information sharing platform is provided with a preferential check-in unit connected with the distance measuring unit, and a transfer unit is arranged between the information sharing platform and the management system. The mobile terminal positions the client in real time, so that the client can conveniently select and arrive at a proper hotel in the shortest time.
In the hotel self-service reservation service system, the service presetting system comprises a plurality of female modules, the female modules are respectively provided with a plurality of sub-modules, the service center is provided with a service entry unit connected with the sub-modules, account checking units are arranged between the sub-modules connected with the same female module, the female modules are respectively provided with account keeping units connected with the account checking units, and account separating units connected with the information sharing platform are arranged between the account keeping units and the transferring units; the information sharing platform is provided with a right management unit connected with the management system, the market supervision and management center is connected with a filing unit, and the information sharing platform is provided with a real-time adjusting unit connected with the co-operation protocol module. The service presetting system can flexibly adjust service packages and carry out public account division on hotels participating in cooperation.
An operation method of a hotel self-service reservation service system comprises the following steps:
s1: a client reserves a hotel through a user operation unit, a positioning unit and a timing unit of the client obtain the real-time position of the client, and the client manually adds, modifies or deletes the client check-in information preset in a client information storage unit through a client information recording unit;
s2: the guest room booking unit automatically allocates rooms for the customers or automatically selects by the customers according to the customer information in the customer information storage unit, and the customers select the existing service options in the service preset system according to the needs;
s3: and the customer selects a package formed by combining services preset by a plurality of sub-modules, after the services are completed, the bill statistics is carried out by the account checking unit and the accounting unit, the bill statistics is uploaded to the service center, and the customer checks out the accounts by a management system of the hotel or carries out self-service account checking in the mobile terminal when returning from the house. After the customer enters the check-in information, intelligent service recommendation is carried out for the customer, and the service is adjusted according to the time requirement. ,
in the above operation method of the hotel self-service reservation service system, the step S1 includes the following steps:
s11: after a customer opens the user operation unit, the area coverage module transmits signals to the management system, a hotel closest to the customer is sensed and measured by the sensing unit and the distance measuring unit, and the hotel is preferentially recommended to the customer by the user operation unit;
s12: when the customer selects the hotel recommended by the automatic matching unit, giving preference and providing free transfer service for the customer;
s13: after the customer selects the transfer service, the hotel transfers the customer to another pre-established hotel. The transfer after the first check-in can be realized, and the retention degree of the client is improved.
In the above operation method of the hotel self-service reservation service system, the step S2 includes the following steps:
s21: when the customer is in transit, the original wine shop provides the customer information for the received hotel, and the customer selects to change the service;
s22: when the customer selects to change the combined package provided by the mother module, the account checking unit and the accounting unit adjust the package cost accordingly and add the selected package into the customer information storage unit. After the client transfer is completed, the corresponding service can be selected to be unchanged.
In the above operation method of the hotel self-service reservation service system, step S3 includes the following steps;
s31: each hotel achieves a cooperation agreement through a peer agreement module in the information sharing platform, when any hotel participating in peer cooperation receives a client, the information sharing platform calls information from the service center and distributes the client source according to the peer agreement module;
s32: the information sharing platform comprises a same-industry protocol module, a first ladder, a second ladder and a third ladder, wherein the hotels participating in the same-industry cooperation are divided into a first ladder, a second ladder and a third ladder by the same-industry protocol module according to the star level of the hotels, and when a customer selects the hotels of the second ladder and the third ladder, an allocation unit of the information sharing platform recommends the hotel of the last ladder closest to the customer;
s33: if the customer selects the recommended hotel and finishes the transfer, the information sharing platform gives the original hotel a share according to the peer protocol module, the bill elements are settled in a unified way when the customer returns the room, and the account-dividing treatment is carried out on the current hotel and the original hotel;
s34: the management system of each hotel calls customer forwarding and accounting information through the authority management unit, the management system performs distributed storage, and the market supervision and management center performs online supervision on the customer and the accounting information. Each hotel in the regulated area can participate in the cooperation of the same industry, the reasonable distribution of house resources is realized, and the overall income is improved.
In the above operation method of the hotel self-service reservation service system, the step S32 includes the following steps:
s321: when the recommended hotel room source is full, the information sharing platform recommends other hotels with the same step for the client in sequence according to the distance;
s322: when the hotel room sources on the same step are all full, the information sharing platform prevents the allocation unit from recommending hotels for clients;
s323: when the hotel room source booked by the customer is full, the information sharing platform recommends the hotel of the next closest ladder for the customer. And when the house resources are full, other hotels are provided for the customers, so that the customers can check in on time, and the customer satisfaction is guaranteed.
In the operation method of the self-service hotel reservation service system, the real-time adjusting unit acquires the house source information of the hotel through the network module, the service center uniformly adjusts the price of the hotel participating in the co-operation according to the time and the house source information, and the division coefficient of the co-operation agreement module is periodically adjusted. The peer-to-peer protocol module shifts to adjust the accounting coefficient and divide the accounting coefficient into proportions along with time, so that the enthusiasm of the hotel for participating in cooperation is improved.
Compared with the prior art, the invention has the advantages that: a client reserves hotel services by self through a mobile terminal, so that the hotel can rapidly check in; different hotels cooperate with each other, so that the reasonable distribution of house resources is realized, and the overall profit is improved; the client can upgrade after entering the residence, and the retention degree of the client is improved.
Drawings
FIG. 1 is a block diagram of the architecture of the management system of the present invention;
FIG. 2 is a block diagram of a service provisioning system according to the present invention;
FIG. 3 is a flow chart of the operation of the present invention for a client to book a room;
FIG. 4 is a workflow diagram of the room service recommendation of the present invention;
FIG. 5 is a functional diagram of the information sharing platform of the present invention;
FIG. 6 is a flow chart of the operation of the peer protocol module of the present invention;
in the figure, a management system 1, a client information storage unit 11, a user operation unit 12, a service center 13, a positioning unit 14, a timing unit 15, a client information entry unit 16, a mobile terminal 2, an area coverage module 21, a sensing unit 22, a ranging unit 23, a preferred check-in unit 24, a forwarding unit 25, a guest room booking unit 3, an automatic matching unit 31, a service presetting system 4, a master module 41, a sub-module 42, a service entry unit 43, a reconciliation unit 44, a billing unit 45, a billing unit 46, an information sharing platform 5, a statistical unit 51, an allocation unit 52, a peer agreement module 53, a market supervision and management center 54, an authority management unit 55, a record unit 56 and a real-time adjustment unit 57 are shown.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and specific embodiments.
As shown in fig. 1 to 6, the hotel self-service reservation service system includes a management system 1, and the management system 1 is provided with a customer information storage unit 11, the management system 1 is connected with a user operation unit 12 in a mobile terminal 2, the management system 1 is connected with a service center 13, and the mobile terminal 2 is provided with a positioning unit 14, a timing unit 15 and a customer information entry unit 16. The management system 1 is used for managing hotel practice, a customer reserves a room or selects room service through the mobile terminal 2, the user operation unit 12 is provided for the customer to select, when the customer opens the mobile terminal 2, the positioning unit 14 provides real-time position information so as to display surrounding hotel information, and the customer information input unit 16 and the customer information storage unit 11 are provided for realizing rapid input of customer information.
Specifically, the service center 13 is provided with a room booking unit 3, an automatic matching unit 31 is arranged between the room booking unit 3 and the client information input unit 16, the service center 13 is provided with a plurality of service presetting systems 4, the service center 13 is connected with an information sharing platform 5, the information sharing platform 5 is provided with a statistical unit 51 and an allocation unit 52, the information sharing platform 5 is provided with a peer agreement module 53, and the information sharing platform 5 is connected with a market supervision and management center 54. The service center 13 is used for managing each service item of the hotel, and the room booking unit 3 cooperates with the automatic matching unit 31 to automatically arrange rooms for clients and preferentially arrange rooms for member clients. The information sharing platform 5 combines hotels in a certain area to realize customer source sharing, reasonably distributes the customer sources according to the cooperation regulations reserved by the peer agreement module 53, and gives consideration to customer satisfaction and hotel benefits.
In depth, the mobile terminal 2 has an area coverage module 21 connected with the positioning unit 14, the management system 1 is provided with a sensing unit 22 connected with the area coverage module 21, a distance measuring unit 23 is arranged between the management system 1 and the sensing unit 22, the information sharing platform 5 has a preferential check-in unit 24 connected with the distance measuring unit 23, and a transfer unit 25 is arranged between the information sharing platform 5 and the management system 1. The distance between the mobile terminal 2 and the hotel is counted in real time, the closest hotel is preferentially arranged for the client, and the client is transferred after entering the hotel through the information sharing platform 5.
Further, the service presetting system 4 comprises a plurality of mother modules 41, the mother modules 41 are respectively provided with a plurality of sub-modules 42, the service center 13 is provided with a service entry unit 43 connected with the sub-modules 42, a reconciliation unit 44 is arranged between the sub-modules 42 connected with the same mother module 41, the mother modules 41 are respectively provided with an accounting unit 45 connected with the reconciliation unit 44, and a separate accounting unit 46 connected with the information sharing platform 5 is arranged between the accounting unit 45 and the forwarding unit 25; the information sharing platform 5 has a right management unit 55 connected to the management system 1, the market supervision and management center 54 is connected to a filing unit 56, and the information sharing platform 5 is provided with a real-time adjusting unit 57 connected to the peer protocol module 53. The master module 41 and the sub-module 42 in the service presetting system 4 cooperate to preset a package, and when a client transfers, the service package is stored and transferred by the information sharing platform 5.
An operation method of a hotel self-service reservation service system comprises the following steps:
s1: a customer reserves a hotel through the user operation unit 12, the positioning unit 14 and the timing unit 15 of the customer obtain the real-time position of the customer, and the customer manually adds, modifies or deletes the customer check-in information preset in the customer information storage unit 11 through the customer information input unit 16;
s2: the room booking unit 3 automatically allocates rooms for the clients or is selected by the clients automatically according to the client information in the client information storage unit 11, and the clients select the existing service options in the service presetting system 4 according to the needs;
s3: the customer selects a package formed by combining services preset by the sub-modules 42, after the services are completed, the account checking unit 44 and the accounting unit 45 perform bill statistics and upload the bill statistics to the service center 13, and when the customer leaves the room, the management system 1 of the hotel performs account settling or performs self-service account settling in the mobile terminal 2. When the customer subscribes for the service through the mobile terminal 2, packages of different service combinations give certain preference to the customer, and the customer satisfaction is improved.
Further, step S1 includes the steps of:
s11: after a customer opens the user operation unit 12, the area coverage module 21 transmits a signal to the management system 1, a hotel closest to the customer is sensed and determined by the sensing unit 22 and the distance measuring unit 23, and the hotel is preferentially recommended to the customer by the user operation unit 12;
s12: when the customer selects the hotel recommended by the automatic matching unit 31, giving a preference and providing a free transfer service for the customer;
s13: after the customer selects the transfer service, the hotel transfers the customer to another pre-established hotel. The area coverage module 21 is matched with the sensing unit 22, when a customer enters a specified area, the customer can be prompted to recommend a nearest hotel, if the customer selects the recommended hotel, a certain preference is given, the customer is guided to check in first, and if the room source of the higher hotel is sufficient, the service of first check in and then upgrading is provided for the customer.
In addition, step S2 includes the steps of:
s21: when the customer is in transit, the original wine shop provides the customer information for the received hotel, and the customer selects to change the service;
s22: when the customer selects to change the combined package provided by the parent module 41, the reconciliation unit 44 and the accounting unit 45 adjust the package cost accordingly and add the selected package to the customer information storage unit 11. After the customer finishes hotel upgrade, the preselected service packages can be optionally reserved, and meanwhile, accounting management is carried out on the services finished by the wine base shop.
Meanwhile, step S3 includes the following steps;
s31: each hotel achieves a cooperation agreement through the cooperation agreement module 53 in the information sharing platform 5, when any hotel participating in cooperation receives a customer, the information sharing platform 5 calls information from the service center 13, and the customer source is distributed according to the cooperation agreement module 53;
s32: the peer agreement module 53 divides the hotels participating in peer cooperation into a first step, a second step and a third step according to the star level of the hotels, and when the customers select the hotels of the second step and the third step, the allocation unit 52 of the information sharing platform 5 recommends the hotel of the last step closest to the customers;
s33: if the customer selects to recommend the hotel and finishes the transportation, the information sharing platform 5 gives the wine base shop a share according to the peer protocol module 53, and the customer check-out unit 46 checks out the accounts uniformly when returning the room and carries out the check-out processing on the current hotel and the wine base shop;
s34: the management system 1 of each hotel calls customer transfer and accounting information through the authority management unit 55, and the management system 1 performs distributed storage and the market supervision and management center 54 performs online supervision on the customer and the accounting information. The hotel with the same specification is usually in a competitive state due to the problem of the customer source, and the customer source is enlarged by introducing the hotel at the subordinate level through the industry agreement module 53, so that the competitive pressure of the hotel is relieved. Meanwhile, hotels of different grades cooperate to provide the overall benefits of the hotels in the same area.
As can be seen, step S32 includes the steps of:
s321: when the recommended hotel room source is full, the information sharing platform 5 recommends other hotels with the same step for the client in sequence according to the distance;
s322: when the hotel room sources on the same step are all full, the information sharing platform 5 prevents the allocation unit 52 from recommending hotels for customers;
s323: when the hotel room source booked by the customer is full, the information sharing platform 5 recommends the hotel of the next closest step for the customer. The information sharing platform 5 provides corresponding hotel recommendations for the clients before the clients check in, so that the clients can check in on time, reasonable room source distribution is realized, and conflict of client booking is avoided.
Obviously, the real-time adjusting unit 57 collects the room source information of the hotel through the network module, and the service center 13 uniformly adjusts the price of the hotel participating in the peer-to-peer cooperation according to the time and the room source information, and periodically adjusts the division coefficient of the peer-to-peer protocol module 53. The peer protocol module 53 adjusts guest room processing in real time according to time and room source state, and provides a division for subordinate hotels providing additional guest sources, and the obtained division performs dynamic adjustment, thereby improving peer cooperation fairness.
In summary, the principle of the present embodiment is: the client selects a hotel and corresponding hotel services on line through mobile terminals such as mobile phones and the like, a room booking unit 3 automatically recommends a proper room, an information sharing platform 5 shares the source of the hotel in a certain area, a peer agreement module 53 increases the source of the hotel with high grade, and distributes the source of the hotel with low grade, and accounts are given for division, so that the overall profit of the hotel in a certain area is improved.
The specific embodiments described herein are merely illustrative of the spirit of the invention. Various modifications or additions may be made to the described embodiments or alternatives may be employed by those skilled in the art without departing from the spirit or ambit of the invention as defined in the appended claims.
Although terms of the management system 1, the client information storage unit 11, the user operation unit 12, the service center 13, the positioning unit 14, the timing unit 15, the client information entry unit 16, the mobile terminal 2, the area coverage module 21, the sensing unit 22, the ranging unit 23, the preferential entry unit 24, the transfer unit 25, the room reservation unit 3, the automatic matching unit 31, the service presetting system 4, the master module 41, the sub-module 42, the service entry unit 43, the reconciliation unit 44, the accounting unit 45, the sub-billing unit 46, the information sharing platform 5, the statistics unit 51, the allocation unit 52, the peer agreement module 53, the market supervision management center 54, the authority management unit 55, the docket unit 56, the real-time adjustment unit 57, and the like are used more largely herein, the possibility of using other terms is not excluded. These terms are used merely to more conveniently describe and explain the nature of the present invention; they are to be construed as being without limitation to any additional limitations that may be imposed by the spirit of the present invention.
Claims (10)
1. A hotel self-service reservation service system is characterized by comprising a management system (1), wherein the management system (1) is provided with a customer information storage unit (11), the management system (1) is connected with a user operation unit (12) in a mobile terminal (2), the management system (1) is connected with a service center (13), and the mobile terminal (2) is provided with a positioning unit (14), a timing unit (15) and a customer information entry unit (16).
2. The hotel self-service reservation service system according to claim 1, wherein the service center (13) is provided with a room reservation unit (3), an automatic matching unit (31) is arranged between the room reservation unit (3) and the customer information entry unit (16), the service center (13) is provided with a plurality of service presetting systems (4), the service center (13) is connected with an information sharing platform (5), the information sharing platform (5) is provided with a statistical unit (51) and a distribution unit (52), the information sharing platform (5) is provided with a peer agreement module (53), and the information sharing platform (5) is connected with a market supervision and management center (54).
3. The hotel self-service reservation service system according to claim 2, wherein the mobile terminal (2) has an area coverage module (21) connected with the positioning unit (14), the management system (1) is provided with a sensing unit (22) connected with the area coverage module (21), a distance measuring unit (23) is arranged between the management system (1) and the sensing unit (22), the information sharing platform (5) has a preferential check-in unit (24) connected with the distance measuring unit (23), and a transfer unit (25) is arranged between the information sharing platform (5) and the management system (1).
4. The hotel self-service reservation service system according to claim 3, wherein the service presetting system (4) comprises a plurality of mother modules (41), the mother modules (41) are respectively provided with a plurality of sub-modules (42), the service center (13) is provided with a service entry unit (43) connected with the sub-modules (42), a reconciliation unit (44) is arranged between the sub-modules (42) connected with the same mother module (41), the mother modules (41) are respectively provided with a accounting unit (45) connected with the reconciliation unit (44), and a sub-accounting unit (46) connected with the information sharing platform (5) is arranged between the accounting unit (45) and the forwarding unit (25); the information sharing platform (5) is provided with a right management unit (55) connected with the management system (1), the market supervision and management center (54) is connected with a filing unit (56), and the information sharing platform (5) is provided with a real-time adjusting unit (57) connected with the peer protocol module (53).
5. A method of operating a hotel self-service reservation service system of the hotel self-service reservation service system according to any one of claims 1 to 4, comprising the steps of:
s1: a customer reserves a hotel through a user operation unit (12), a positioning unit (14) and a timing unit (15) of the customer obtain the real-time position of the customer, and the customer manually adds, modifies or deletes the preset customer check-in information in a customer information storage unit (11) through a customer information input unit (16);
s2: the guest room booking unit (3) automatically allocates rooms for the customers or is selected by the customers according to the customer information in the customer information storage unit (11), and the customers select the existing service options in the service presetting system (4) according to the needs;
s3: the customer selects a package formed by combining services preset by a plurality of sub-modules (42), after the services are completed, bill statistics is carried out by a reconciliation unit (44) and a bookkeeping unit (45), the bill statistics is uploaded to a service center (13), and the customer checks out accounts by a management system (1) of the hotel or self-service accounts in a mobile terminal (2) when returning.
6. The operating method of the hotel self-service reservation service system according to claim 5, wherein the step S1 comprises the steps of:
s11: after a customer opens the user operation unit (12), the area coverage module (21) transmits signals to the management system (1) along with the area coverage module, a hotel which is closest to the customer is sensed and measured by the sensing unit (22) and the distance measuring unit (23), and the hotel is preferentially recommended to the customer by the user operation unit (12);
s12: when the customer selects the hotel recommended by the automatic matching unit (31), giving a preference and providing a free transfer service for the customer;
s13: after the customer selects the transfer service, the hotel transfers the customer to another pre-established hotel.
7. The operating method of the hotel self-service reservation service system according to claim 6, wherein the step S2 comprises the steps of:
s21: when the customer is in transit, the original wine shop provides the customer information for the received hotel, and the customer selects to change the service;
s22: when the customer selects to change the combined package provided by the parent module (41), the reconciliation unit (44) and the accounting unit (45) adjust the package cost accordingly and add the selected package to the customer information storage unit (11).
8. The operating method of the hotel self-service reservation service system according to claim 5, wherein the step S3 comprises the steps of;
s31: each hotel achieves a cooperation agreement through a peer agreement module (53) in the information sharing platform (5), when any hotel participating in peer cooperation receives a client, the information sharing platform (5) calls information from the service center (13), and the client source is distributed according to the peer agreement module (53);
s32: the method comprises the following steps that a peer agreement module (53) divides hotels participating in peer cooperation into a first step, a second step and a third step according to hotel star levels, and when a customer selects the hotels of the second step and the third step, an allocation unit (52) of an information sharing platform (5) recommends the closest hotel of the previous step for the customer;
s33: if the customer selects to recommend the hotel and finishes the transportation, the information sharing platform (5) gives the wine base shop a share according to the peer protocol module (53), and the customer check-out unit (46) checks out the accounts uniformly and performs the check-out processing on the current hotel and the wine base shop;
s34: the management system (1) of each hotel calls customer transfer and accounting information through the authority management unit (55), the management system (1) stores the customer transfer and accounting information in a distributed mode, and the market supervision and management center (54) supervises the customer transfer and accounting information on line.
9. The operating method of the hotel self-service reservation service system according to claim 8, wherein the step S32 comprises the steps of:
s321: when the recommended hotel room source is full, the information sharing platform (5) recommends other hotels with the same step for the client in sequence according to the distance;
s322: when the hotel room sources on the same step are full, the information sharing platform (5) prevents the allocation unit (52) from recommending hotels for customers;
s323: when the hotel room source booked by the customer is full, the information sharing platform (5) recommends the hotel of the next closest ladder for the customer.
10. The operation method of the hotel self-service reservation service system according to claim 5, wherein the real-time adjusting unit (57) collects the room source information of the hotel through the network module, the service center (13) uniformly adjusts the price of the hotel participating in the co-working according to the time and the room source information, and the division coefficient of the co-working agreement module (53) is periodically adjusted.
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN117421769A (en) * | 2023-10-24 | 2024-01-19 | 快住智能科技（苏州）有限公司 | Hotel data management method and system based on blockchain |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN117421769A (en) * | 2023-10-24 | 2024-01-19 | 快住智能科技（苏州）有限公司 | Hotel data management method and system based on blockchain |
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