CN114067979A - Hospital bed reservation system - Google Patents

Hospital bed reservation system Download PDF

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Publication number
CN114067979A
CN114067979A CN202111408141.3A CN202111408141A CN114067979A CN 114067979 A CN114067979 A CN 114067979A CN 202111408141 A CN202111408141 A CN 202111408141A CN 114067979 A CN114067979 A CN 114067979A
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reservation
information
patient
admission
hospital
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Inventor
廖伟锋
吴碧红
钟莉
刘龙飞
刘恋
周清
彭莎
陈廷寅
王少波
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Xiangya Hospital of Central South University
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Xiangya Hospital of Central South University
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    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • G06Q10/025Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group

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  • Engineering & Computer Science (AREA)
  • Human Resources & Organizations (AREA)
  • General Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Development Economics (AREA)
  • Health & Medical Sciences (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Educational Administration (AREA)
  • Game Theory and Decision Science (AREA)
  • Biomedical Technology (AREA)
  • Epidemiology (AREA)
  • General Health & Medical Sciences (AREA)
  • Medical Informatics (AREA)
  • Primary Health Care (AREA)
  • Public Health (AREA)
  • Medical Treatment And Welfare Office Work (AREA)

Abstract

The invention relates to the field related to medical systems, in particular to a hospital bed reservation system which comprises a reservation interface service platform, a business service interface and a data service interface. After the patient or family member fills in the admission reservation information and the corresponding ward questionnaire, the equipment can acquire the patient admission information and other basic information, and synchronously submit the information to the information system corresponding to the business window after primary medical insurance verification, and the business window staff arranges the bed according to the submitted information. The purpose of accurate bed arrangement is achieved through on-line questionnaire evaluation, and the critical and severe patients are guaranteed to be admitted preferentially, and the common patients are admitted in order; the hospital admission process is optimized, the information is more, the patient runs less legs, the queuing times are reduced, and the hospitalizing experience is improved; through overall management of the bed, the effective utilization rate of the hospital bed is improved.

Description

Hospital bed reservation system
Technical Field
The invention relates to the field related to medical systems, in particular to a hospital bed reservation system.
Background
With the increasing economic level, the demand of people for medical conditions is continuously increased, and people hope to enjoy superior medical services after suffering from diseases. Many hospitals, especially large public hospitals in large cities, face the situation that patients have a lot of medical visits and the hospital beds are difficult to find.
Through the understanding of the hospitalization of the hospital patients, the following problems exist in the current hospitals: firstly, the bed management is not standard, limited beds are not allocated to patients who need beds more, and the current medical information system cannot automatically make comprehensive judgment on who the patients need beds more; secondly, patients usually go to the hospital first to queue up when seeing a doctor, so that not only is a large amount of time and cost wasted, but also the working efficiency of the hospital is low, and the utilization rate of a sickbed is low.
Disclosure of Invention
The invention aims to provide a hospital bed reservation system to solve the problems in the background technology.
In order to achieve the purpose, the invention provides the following technical scheme: the utility model provides a hospital bed reservation system, includes reservation interface service platform, business service interface and data service interface, inside business service interface and the data service interface of being provided with of reservation interface service platform, business service interface connection has self-service machine, cell-phone end and other network equipment, install bed reservation module on self-service machine, cell-phone end and other network equipment, be provided with in-hospital certificate verification unit, basic information unit, admission evaluation unit, reservation information registration unit and admission notice unit in the bed reservation module, data service interface connection has the database server, the database server is connected with the business window.
Preferably, the self-service machine, the mobile phone terminal and other network devices realize information intercommunication with the reservation interface service platform and the database server through a wireless network or a mobile network, and the service window is used for auditing and confirming the correctness of information in the reservation interface service platform.
Preferably, the self-service machine supports reading of diagnosis and treatment cards, identity cards, social security cards, electronic social security cards and electronic resident health cards, and is used for verifying identity information of patients to log in.
Preferably, the admission card in the admission card verification unit comprises the name, the sex, the age, the identification number, the admission card billing date, the billing doctor, the diagnosis name and the billing department information of the patient, and each item of information needs to be filled, and the verification information is displayed incorrectly if the information is not filled or is not filled, so that the information of the patient in the hospital is effectively verified, the person is prevented from carrying out malicious registration, and the auditing workload of the worker is reduced.
Preferably, the basic information unit is used for filling in a reserved hospitalization date range, a pre-stored hospitalization fee and a home address and a telephone number of the patient, wherein for the reserved hospitalization date range, the system can fill in the reserved hospitalization date range according to the bed use condition and the overall reserved condition of the whole hospital, and the intelligent suggestion is used for filling in the reserved hospitalization date range, so that the patient can be hospitalized as soon as possible, the waiting time is reduced, particularly, for some special hospitalization conditions, the patient can consult by using a hospital telephone, when the patient is in urgent need of hospitalization, the hospital can be guaranteed to be timely treated by means of the reserved hospitalization preferentially.
Preferably, the hospitalization evaluation unit is used for filling a hospitalization evaluation table by the patient according to the condition of the patient, wherein the hospitalization evaluation table internally comprises: a. whether the following anticoagulant drugs have been taken recently; b. your menstrual condition, which is only a limited population of female patients; c. your past history of illness; d. evaluating the self-care ability of the activities of the user; e. whether you have uncomfortable symptoms recently; f. information about specialties.
Preferably, the appointment registration information unit is used for filling in the type of the medical insurance of the patient and uploading the examination report of the patient in the hospital, and is mainly convenient for the patient to know the reimbursement proportion in the hospital and to further review the information by the hospital through the examination report of the hospital.
Preferably, the admission notification unit performs reservation admission information notification through a short message and a public number or a small program related to patient attention, wherein the admission information comprises a reservation department, a reservation date, whether the reservation is successful and admission time, so that the patient receives the admission information in advance, the patient and a family attendant of the patient can conveniently make reasonable arrangement on time, and simultaneously, the patient and the family attendant of the patient can conveniently prepare articles for admission in advance.
Compared with the prior art, the invention has the beneficial effects that: the patient can make self-service bed appointment through the self-service machine, the mobile phone terminal and other network equipment, the equipment can fill in and acquire basic information and admission information of the patient through the patient, carry out preliminary medical insurance verification and complete a corresponding ward questionnaire, related information is synchronously submitted to a service window of a pre-hospital management center, and service window workers carry out bed arrangement according to the submitted information, so that the personnel needing to be hospitalized can be treated as soon as possible according to the assessment, the queuing of the patient in the hospital is avoided, and the use efficiency of the bed of the hospital is improved.
Drawings
FIG. 1 is a block diagram of the overall structure of the present invention;
FIG. 2 is a diagram of a bed reservation module according to the present invention;
fig. 3 is a schematic view of the working process of the present invention.
In the figure: 1. an appointment interface service platform; 2. a service interface; 3. a data service interface; 4. a self-service machine; 5. a mobile phone terminal; 6. other network devices; 7. a database server; 8. a service window; 9. a bed reservation module; 10. a hospitalization certification unit; 11. a basic information unit; 12. an admission evaluation unit; 13. a reservation registration information unit; 14. an admission notification unit.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
In the description of the present invention, it should also be noted that, unless otherwise explicitly specified or limited, the terms "disposed," "mounted," "connected," and "connected" are to be construed broadly and may, for example, be fixedly connected, detachably connected, or integrally connected; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
Referring to fig. 1-3, the present invention provides a technical solution: a hospital bed reservation system comprises a reservation interface service platform 1, a business service interface 2 and a data service interface 3, wherein the business service interface 2 and the data service interface 3 are arranged inside the reservation interface service platform 1, the business service interface 2 is connected with a self-service machine 4, a mobile phone end 5 and other network equipment 6, a bed reservation module 9 is installed on the self-service machine 4, the mobile phone end 5 and other network equipment 6, a hospitalization certificate verification unit 10, a basic information unit 11, a hospitalization evaluation unit 12, a reservation information registration unit 13 and a hospitalization notification unit 14 are arranged in the bed reservation module 9, the data service interface 3 is connected with a database server 7, and the database server 7 is connected with a business window 8.
The self-service machine 4, the mobile phone terminal 5 and other network equipment 6 realize information intercommunication with the reservation interface service platform 1 and the database server 7 through a wireless network or a mobile network, and the service window 8 is used for auditing and confirming the correctness of the information in the reservation interface service platform 1. In business window 8, the staff not only examines the exactness of reservation information, and the classification of the condition of being in hospital can be made to every reservation patient's particular case, and it is inpatient and normally in hospital to divide into to be in hospital promptly, arranges according to the reservation time in every categorised batch of being in hospital in proper order, and is special, to some urgent situations of being in hospital, can the very first time according to patient's information, arrange its department of being in hospital and prepare the bed, guarantee that the patient can obtain timely treatment, prevent to cause life danger because of the treatment is untimely.
The self-service machine 4 supports reading of a visiting card, an identity card, a social security card, an electronic social security card and an electronic resident health card and is used for verifying identity information of a patient to log in. The self-service machine 4 is arranged in a hospital ward and a preparation center before a hospital and is mainly used for inquiring electronic admission information and acquiring reservation information of the hospital by a patient, so that the time for filling information during login is reduced, and the operation steps are simplified.
The admission card in the admission card verification unit 10 comprises the name, the sex, the age, the identification number, the admission card billing date, the billing doctor, the diagnosis name and the billing department information of a patient, and each item of information needs to be filled, and the verification information is displayed incorrectly when the information is not filled or is not filled, so that the information of the patient in the hospital is effectively verified, the person is prevented from carrying out malicious registration, and the auditing workload of the staff is reduced.
The basic information unit 11 is used for filling out an appointment date range of hospitalization, a pre-stored cost of hospitalization and a home address and a telephone number of a patient, wherein for the appointment date range, the system can fill in the appointment date range of hospitalization according to the bed use condition and the whole appointment condition of the whole hospital, and the intelligent suggestion is used for filling in the appointment date range of hospitalization, so that the patient can be treated in hospital as soon as possible, the waiting time is reduced, particularly, for some special conditions of hospitalization, the patient can be consulted by a telephone of a hospital, when the patient is in urgent need of hospitalization, the hospital can be preferentially reserved in hospital through the hospital.
The admission evaluation unit 12 is used for filling a admission evaluation table according to the patient's own condition, wherein the admission evaluation table internally comprises: a. whether the patient takes anticoagulant medicine recently; b. your menstrual condition, which is only a limited population of female patients; c. your past history of illness; d. evaluating the self-care ability of the activities of the user; e. whether you have uncomfortable symptoms in the near future.
The hospitalization evaluation table is made according to various cautionary matters accumulated in each department and hospital, and is divided into a plurality of evaluation questionnaire templates:
A. the surgical universal template mainly comprises the following problems: whether the patient takes anticoagulant medicine recently; your menstrual condition (this is limited to women patient's choice); your past history; evaluating the self-care ability of the activities of the user; whether you have the following symptoms in the near future.
Specific problems are added to some special surgical departments, and the specific contents are as follows:
the chest surgery template of the affected area is as follows: add your smoking history in the general template of surgery;
the special department of the disease area bone disease, the special department of the disease area pancreas and gall surgery, the special department of the disease area urinary tumor, the special department of the disease area mammary gland and the special department of the disease area gastrointestinal surgery template are as follows: whether scheduled treatment is reserved or not is added into the surgical general template;
the sick zone thyroid surgery template is as follows: adding an iodine agent administration history into the surgical universal template;
the gynecological template of the ward is as follows: surgery universal template + blood type + operation mode + whether to reserve regular treatment;
the special template for the obstetrics and fetal medicine in the ward is as follows: adding a pre-delivery period and a natural or caesarean section into a surgical general template (with a menstruation option removed);
the ophthalmic template of the ward is as follows: whether scheduled regular treatment is reserved or not and whether atropine eye drops are used or not are added into a surgical general template;
the special templates of the cranial nerve tumor of the disease area, the infantile neurosurgery of the disease area, the special department of craniocerebral trauma of the disease area, the special department of the neural tumor of the disease area, the cerebrovascular surgery of the disease area, the special department of the neural tumor of the disease area and the functional neurosurgery of the disease area are as follows: whether gamma knife treatment is reserved or not is added into the surgical general template;
the cerebral vascular surgery template of the lesion area is as follows: whether gamma knife treatment is reserved, whether DSA (cerebral vascular angiography) is reserved and whether interventional treatment is reserved are added into the surgical general template;
the special templates of the ward epilepsy department, the ward neuroimmune myopathy, the ward neurodegenerative heredity and the ward cerebrovascular disease department are as follows: what discomfort symptoms are in the near future; whether to make an appointment for lumbar puncture treatment; menstruation conditions; whether the patient is admitted to the hospital or discharged for 24 hours.
B. The general template for internal medicine mainly comprises the following problems: whether scheduled treatment is scheduled; whether you have special symptoms in the near future; which operations were performed.
Specific problems are added to some special medical departments, and the specific contents are as follows:
the template for the digestive system department in the disease area is as follows: the medical general template is added with the conditions of whether to perform an operation, whether to perform a small intestine endoscope, whether to perform a gastroscope and whether to take anticoagulant drugs;
the nephrology department template in the disease area is as follows: whether to perform an operation, whether to perform peritoneal dialysis, whether to perform hemodialysis and whether to reserve a regular treatment are added in the surgical general template;
the sick area respiratory department template is: the medical general template is added with the conditions of whether the patient is hospitalized in the department for the first time, whether the patient is subjected to lung puncture, whether the patient is subjected to bronchoscopy and whether the patient is subjected to anticoagulant medicine taking;
the disease area hematology department, the disease area pediatric hematology department and the disease area tumor chemotherapy department template are as follows: whether the patient is hospitalized in the department for the first time is added into the general template for the internal medicine;
the template of the tumor radiotherapy department in the lesion area is as follows: whether the patient is hospitalized in the department for the first time, whether the patient is operated, whether radiotherapy is performed, whether chemotherapy is performed, whether a disease detection report exists, whether a steel nail plate exists on the whole body and the evaluation of the life self-care ability are added into the general template for the internal medicine.
The hospital can reasonably arrange the sequence of hospitalization according to the actual condition of each patient by the hospitalization evaluation table of each department, and the hospital can make advanced arrangement for some patients with special conditions, so that the patients can be treated more timely and reasonably.
The reservation registration information unit 13 is used for filling in the type of the medical insurance of the patient and uploading the examination report of the patient in the hospital, and is mainly convenient for the patient to know the reimbursement proportion in the hospital and to further review the information by the hospital through the examination report of the hospital.
The admission informing unit 14 informs the reservation admission information through a short message and a public number or a small program related to the attention of the patient, wherein the admission information includes a reservation department, a reservation date, whether the reservation is successful and the admission time, so that the patient receives the admission information in advance, the patient and the family attendant of the patient can conveniently arrange the time reasonably, and simultaneously, the patient can conveniently prepare the articles in advance. The hospital information reserved by the self-service machine 4 is notified through a mobile phone short message, the self-service machine 4 is mainly convenient for people who cannot use smart phones, so that the relevant volunteers can be called for help in the center in front of the hospital and the hospital, the hospital reservation can be assisted, and the problem that the patients cannot reserve in time is effectively solved.
The working principle is as follows: the system mainly comprises the steps that the self-service machine 4 is logged in through one of a treatment card, an identity card, a social security card, an electronic social security card and an electronic resident health card to enter a hospital bed reservation system, and a patient logs in a small procedure of the hospital reservation system through WeChat authorization for a mobile phone end 5 and other network equipment 6; after entering the system, the admission card of the patient is verified on line, after the verification is completed, the patient fills in the reservation admission date range, the admission fee prestoring money and the home address and the telephone number of the patient, then the admission evaluation table is filled in by the patient according to the admission department, the admission evaluation table is intelligently pushed according to the admission department, and finally the admission reservation is completed by submitting, and the patient only needs to wait for a short message or a micro-message public signal to inform.
The patient can make self-service bed appointment through the self-service machine 4, the mobile phone end 5 and other network equipment 6, and the equipment can fill in and acquire basic information and admission information of the patient through the patient, wherein the basic information and the electronic admission information of the patient can be acquired through reading or scanning an electronic health card according to needs, preliminary medical insurance verification is carried out, a corresponding ward questionnaire is completed, related information is synchronously submitted to a business window of a pre-hospital management center, and staff in the business window carry out bed arrangement according to the submitted information, so that the staff more needing to be hospitalized can be treated as soon as possible according to evaluation, the queuing of the patient in the hospital is avoided, and the use efficiency of the bed of the hospital is increased.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.

Claims (8)

1. The hospital bed reservation system comprises a reservation interface service platform (1), a business service interface (2) and a data service interface (3), and is characterized in that: reservation interface service platform (1) is inside to be provided with business service interface (2) and data service interface (3), business service interface (2) are connected with self-service machine (4), cell-phone end (5) and other network equipment (6), install bed reservation module (9) on self-service machine (4), cell-phone end (5) and other network equipment (6), be provided with in-hospital certificate verification unit (10), basic information unit (11), admission evaluation unit (12), reservation information registration unit (13) and admission notice unit (14) in bed reservation module (9), data service interface (3) are connected with database server (7), database server (7) are connected with business window (8).
2. The hospital bed reservation system according to claim 1, characterized in that: the self-service machine (4), the mobile phone end (5) and other network equipment (6) realize information intercommunication with the reservation interface service platform (1) and the database server (7) through a wireless network or a mobile network, and the business window (8) is used for auditing and confirming the correctness of information in the reservation interface service platform (1).
3. The hospital bed reservation system according to claim 1, characterized in that: the self-service machine (4) supports reading of diagnosis and treatment cards, identity cards, social security cards, electronic social security cards and electronic resident health cards and is used for verifying identity information of patients to log in.
4. The hospital bed reservation system according to claim 1, characterized in that: the hospitalization certificate in the hospitalization certificate verification unit (10) comprises information such as patient name, sex, age, identification card number, date of issuing an order of the hospitalization certificate, doctor of issuing an order, diagnosis name, department of hospitalization and the like.
5. The hospital bed reservation system according to claim 1, characterized in that: the basic information unit (11) is used for filling out a reservation hospitalization date range, a hospitalization fee prestored money and a family address and a telephone number of the patient.
6. The hospital bed reservation system according to claim 1, characterized in that: the admission evaluation unit (12) is used for filling out an admission evaluation table according to the condition of the patient, wherein the admission evaluation table internally comprises: a. whether the following anticoagulant drugs have been taken recently; b. your menstrual condition, which is limited to female patient filling; c. your past history of illness; d. evaluating the self-care ability of the activities of the user; e. whether you have uncomfortable symptoms in the near future.
7. The hospital bed reservation system according to claim 1, characterized in that: the reservation registration information unit (13) is used for filling out the medical insurance type of the patient and uploading the examination report of the patient in the hospital.
8. The hospital bed reservation system according to claim 1, characterized in that: the admission informing unit (14) informs reservation admission information through a short message and a public number or a small program related to the attention of the patient, wherein the admission information comprises a reservation department, a reservation date, whether the reservation is successful and admission time.
CN202111408141.3A 2021-11-19 2021-11-19 Hospital bed reservation system Pending CN114067979A (en)

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CN115035991A (en) * 2022-04-29 2022-09-09 北京神州视翰科技有限公司 Inpatient medical information fusion method based on dynamic two-dimensional code

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Publication number Priority date Publication date Assignee Title
CN115035991A (en) * 2022-04-29 2022-09-09 北京神州视翰科技有限公司 Inpatient medical information fusion method based on dynamic two-dimensional code
CN114649087A (en) * 2022-05-18 2022-06-21 安徽讯飞医疗股份有限公司 Resource reservation method, resource reservation system, electronic device and storage device
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Application publication date: 20220218