CN114037563A - Time-sharing and time-keeping management system for hotel check-in - Google Patents

Abstract

The invention relates to the field of Internet platform construction, in particular to a time-sharing and time-saving management system for a hotel, which comprises a user side, a hotel side and a platform management side, wherein the user side comprises an LBS positioning module, a check-in search module and a nearby hotel module, and a user selects the hotel to place an order by logging in the user side; the hotel side comprises a hotel entrance module, a room management module, an order management module, a my recommendation module, a my wallet module and an account management module, and the hotel side issues and receives orders through the hotel side; the platform management end comprises a financial management module, a distribution management module, an agent income module and a system setting module, the platform management end counts orders of the hotel end and divides income into associated accounts of the orders, the hotel adopts time-sharing room opening, the survival rate and the income ratio can be balanced to the greatest extent, good supply and demand balance with customers is established, and the platform management end is more humanized.

Description

Time-sharing and time-keeping management system for hotel check-in

Technical Field

The invention relates to the technical field of internet, in particular to a time-sharing and time-keeping management system for a hotel.

Background

The hotel room is a commodity, and the most basic characteristic of the hotel room is to provide a rest space for consumers, namely a room use right and a bed use right. Traditional hotel stay-in is realized only after a consumer arrives at a hotel to inquire price, with the development of network technology, the ordering of the hotel in an OTA (on line Travel Agency) mode is more in line with the use habits of most people, but the existing OTA mode also has the following disadvantages of 1, limited platform constraint and poor autonomy; 2. the empty room rate is high; 3. a user cannot select hotels with different time periods according to own requirements, and only 2 types of clockroom and full-time room are available in the market.

Therefore, the prior OTA hotel pricing mode does not guide more humanization of operation of a restaurant side, and does not enable a user to experience more reasonable hotel accommodation. On one hand, the unreasonable waste of hotel resource and energy is caused, and on the other hand, the operation cost of the hotel is increased. The existing pricing method has defects and needs to be improved.

Disclosure of Invention

The invention aims to provide a time-sharing and time-keeping management method for entering a hotel, wherein the hotel adopts time-sharing room division and can balance the entering rate and the income ratio to the maximum extent. A good balance of supply and demand with the customer is established. The operation is not carried out in a low-price selling mode any more, and the improvement and the benign development of the hotel image are promoted.

In order to achieve the purpose, the technical scheme adopted by the invention is as follows: a time-sharing and time-saving management method for entering a hotel comprises a user terminal, a hotel terminal and a platform management terminal,

the user side comprises an LBS positioning module, a check-in searching module and a nearby hotel module, and the user selects a hotel to place an order by logging in the user side;

the hotel side comprises a hotel entrance module, a room management module, an order management module, a my recommendation module, a my wallet module and an account management module, and the hotel side issues and receives orders through the hotel side;

a hotel stay-in module: applying for the information display of the resident hotel list from the platform: serial number, hotel name, area, detailed address, hotel contact, contact phone, business license, operating qualification, operation: editing, deleting (secondary confirmation deleting), checking whether passing (passing )

And setting the extraction associated income proportion of the hotel.

Financial management: 1. the search conditions are as follows: the name of a cash carrier, the contact telephone of the cash carrier, the application time interval, the cash carrier state and the classification of the role of the cash carrier (channel provider cash carrier, hotel cash carrier and agent cash carrier);

2. a cash-out management list: serial number, name of cash drawer, contact telephone of cash drawer, application time, state (cash drawer, cash drawer to be drawn, fail), operation: checking details and auditing;

3. and displaying the presentation record details.

Distribution management: 1. managing by a distributor: list information of all distributors of display platform

2. Managing distribution orders: all distribution orders under the platform are displayed in a list

3. Distribution management:

the channel trader and the agent distribute the income list; team income list of channel trader and agent

A list of associated avails for general users and hotel users.

The agent earnings are as follows: a list of agent revenues; recommending an agent revenue list;

and (4) searching items: time, region, agent account, three conditions may be intersected.

System setting: 1. the distribution setting: setting the sales ratio of each grade of first-grade distribution, and setting different first-grade distribution coefficients for different grades of users, hotels, channel businessmen and agents;

2. the hotel recommendation setting is as follows: the hotel can be recommended by three identities of a channel, an agent and the hotel, and a certain proportion of the benefit of the hotel can be obtained after the recommendation as a hotel recommendation reward;

3. recommending agent settings: the channel trader, the agent can recommend the agent, the recommender can obtain the percentage of the agent profit, but can not obtain the percentage of the agent fee;

4. hotel time-keeping setting (the platform sets the highest time-keeping time, no matter what the user is in the house and leaves the house, the highest time in time-keeping can not exceed the highest time-keeping time set by the platform).

The platform management end comprises a financial management module, a distribution management module, an agent income module and a system setting module, and the platform management end counts orders of the hotel end and divides income to associated accounts of the orders.

Preferably, the nearby hotel module further comprises a hotel list unit and a hotel detail unit, and the user side comprises a personal time keeping module, a personal recommendation module and a personal identity module, wherein the personal identity module comprises a store side, an agent side and a user side.

Hotel list unit: arranging and displaying hotels from near to far according to LBS positioning by default; screening: distance sorting, price sorting and goodness sorting; list display information: hotel environment map, hotel name, average price, feature tag, geographic location (navigable), distance.

Hotel details unit: hotel brief introduction, environment picture, house package introduction, equipment and facility introduction, and evaluation list (image-text star-level evaluation); the hotel with breakfast can check whether breakfast is needed or not, if not, the price of breakfast can be reduced, and the background sets the price of breakfast.

Preferably, the user selects the time-saving order and the time-sharing order, and the time-sharing management comprises the following steps: the hotel room pricing on the platform comprises a starting price and an overtime fee, the starting price comprises a standard check-in duration, and when the standard check-in duration is exceeded, the house fee is superposed with the overtime fee. And (4) time storage management: and counting the check-in time and the leaving time of the user, storing the time of the rest unused room, and paying and deducting the order on the platform when the stored time is accumulated to the time of one order.

Immediately presetting: the user confirms the check-in and check-out time and the check-in number;

storing time set (the time without using up is continued to be stored, the time can be exchanged for coupons again and used after 24 hours, and the storing time is determined according to the leaving time)

Or

Time-sharing package (fixed room price is starting price (including hours, a threshold value is set at the total background, and the number of presenting hours set by the hotel cannot be lower than the threshold value) + overtime fee (more than hour).

Confirming the order: date of check-in, date of leaving store, house type information;

and (3) check-in information: the number of rooms, the name of the person who lives in, a contact mobile phone (automatically acquiring and displaying according to the mobile phone number when authorized), introduction information, payment mode and order price of the selected time-saving package or time-sharing package.

The applet uses WeChat to pay and displays the residual payment time and the order amount, and in the order, the rest payment time and the order amount are respectively displayed in a list mode according to the order states (to be paid, to be checked in and out of a shop);

and (3) waiting for payment: click [ to pay ];

waiting for survival: displaying the check-in two-dimensional code (with a digital check-out code, a shop can check out through the digital code); the hotel can be returned, the hotel reserved on the same day can not be returned, the hotel can be reserved for more than one day in advance, and the hotel can be returned (after the user initiates the hotel, the hotel can be directly returned)

Entering the residence: calling hotel reception by clicking to make a call;

after leaving the store: and clicking star rating (the mode of lighting five stars and defaulting five-star goodness) for evaluation, and uploading image-text evaluation.

In the message: 1. order message: showing reservation status, reserving basic hotel room information, order number, hotel address, and hotel phone

2. And (3) system notification: system message push in-site

3. And (3) short message notification: order success notification, order unsubscribe success notification, and registration success notification.

Personal data: personal basic information data: head portrait, nickname, mobile phone number, gender and standing area setting.

My collection: and clicking the collected hotel list to display when the user browses the hotel.

When my exists: defaults are in hours;

each hotel which has checked in shows the time left by each time-keeping package; if the accumulation is full of 24 hours, the user can click to exchange; displaying the time-keeping data of each house type of each hotel;

when various house types of the same hotel exist for more than 24 hours, the user can exchange the low-level house type, and after the exchange, the time of the low-level house type is deducted, and then the time of the low-level house type is deducted.

And (4) balance withdrawal: 1. and when the cash is withdrawn to the WeChat account, the background sets whether the cash is automatically withdrawn or manually audited by platform management personnel (only an agent and a channel provider can withdraw the cash).

2. And displaying according to the cash withdrawal rules set by the platform management personnel.

Direct push member (number of people): a certain new user directly recommended by the current user;

the recommended hotel: showing the hotel list recommended by the current user, wherein the hotel can be recommended only by a channel agent; my recommended two-dimensional code: the current user recommends a user/hotel to perform binding relation according to the two-dimension code; if the channel trader and the agent recommend the hotel, the hotel registrars need to be scanned and identified by the recommended two-dimensional code.

Description of the recommendation rules: recommending individuals: and the first-level distribution is improved, if the channel provider is a channel provider, the agent can obtain the team income to recommend the hotel: the income of the hotel is increased.

Agent admission: the user fills in the parking information:

name, mobile phone number, application agency area (provincial region), selection of agent share (displaying the residual share, if the purchase share exceeds the residual share, the purchase share is not enough), and if the purchase share exceeds the residual share, the selection cannot be performed, the identity card number, the positive and negative pictures of the identity card are uploaded, the agent rule description, the agent protocol is selected, and the amount of the agent share (the amount of each share is fixed);

description of the drawings: the background can directly modify the user identity, including the identity of the agent, and can select the agent region and share, the valid time.

The hotel stay-in propaganda page is displayed, and related personnel of the platform can be contacted by telephone;

the application data of the hotel parking platform is uploaded through a mobile phone: name, business license, address, door head light, contact, phone.

My recommendations are: and after the new user is in the hotel, and the hotel recommendation relationship is bound, the reward is recommended: the method comprises the steps of rewarding amount, rewarding use description, cash withdrawal to WeChat, Paibao and bank card accounts, setting whether to withdraw cash automatically or manually by platform management personnel through a background, and displaying, withdrawing cash record and rewarding obtaining detail record according to withdrawal rules set by the platform management personnel.

My wallet:

1. daily order settlement amount of the platform and the hotel: the page total income data is divided into two blocks: the checked-in business amount and the waiting business amount (after the user clicks the check-out, the order amount becomes the checked-in business amount, and the order amount is the waiting business amount from the payment of the user to the check-out);

2. the cash is withdrawn to WeChat accounts, Payment treasures accounts and bank card accounts, and whether the cash is automatically withdrawn or whether the cash is manually checked by a platform manager is set in a background;

3. displaying according to a cash withdrawal rule set by a platform manager;

4. and displaying and presenting detailed records.

On the other hand, when a new person is recommended to stay in the hotel of the platform, the following revenue classifications are included:

the user income: after a person recommended by a user enters a hotel through the platform, obtaining reward benefits in the recommendation module;

agent revenue: after the two-dimensional code of the agent is scanned by a new wine shop and guided to be registered, the agent obtains reward benefits in the recommendation module, and the platform automatically locks order benefits of the hotel and the reward benefits of the agent;

the hotel income: after the user is in recommendation contact with the platform through hotel stay binding, the hotel has reward benefits after the user consumes other hotels on the platform.

Preferably, the agent side also comprises a channel trader, an agent and a direct push member, the agent income comprises first-level distribution income and second-level distribution income,

first-level distribution income: directly recommending a new user to register the system platform and directly purchasing a user of the hotel order;

secondary distribution income: a new user is not directly recommended to register the system platform, and the user does not directly purchase a hotel order, but the new user or a new wine shop recommended by the user registers the system platform.

In conclusion, the beneficial effects of the invention are as follows:

1. the tourists can select the corresponding hotel according to the actual living-in time requirement of the tourists;

2. the hotel can decide related parameters according to the free room rate of the hotel, the degree of independence is high, the hotel is not restrained by any person or a platform, the hotel adopts time-sharing room division, and the balance check-in rate and the income ratio can be maximized. A good balance of supply and demand with the customer is established. The operation is not carried out in a low-price selling mode any more, and the improvement and the benign development of the hotel image are promoted.

Drawings

FIG. 1 is a schematic diagram of a time-sharing and time-keeping management method for entering a hotel according to the present invention;

fig. 2 is a schematic diagram of a time keeping service of the present invention.

Detailed Description

The technical solutions in the embodiments of the present invention are clearly and completely described below with reference to fig. 1-2 of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

Example 1:

a time-sharing and time-keeping management method for hospitalizing hotels comprises the following steps: that is, if the time of each store of the customer remains, please refer to fig. 2, which calculates the "tail time" and then accumulates the "reserved time" of the front section. Meanwhile, the highest upper limit of the time of storage is set. The bad experience feeling brought by the house fee generated by the fact that the consumer does not actually check in can be solved more completely, the time difference between the earliest check-in time of the consumer and the actual check-in time of the consumer allowed by the hotel is calculated, the fixed check-out time of the hotel and the actual check-out time are superposed for calculation, the time can be up to 7 hours each time, and the time is at least 1 hour. When the 24 hours are full, the user can check in the store for free.

The relative time of the hotel is 2 pm, if the consumer check in at 6 pm, there will be 4 hours of "reserved time", the next day, the actual refund time of the consumer is 12 pm, there will be 2 hours of "end time". Thus, the total time of the consumer is "reserved time" plus "end time", which is 6 hours. If the total time of storage exceeds 6 hours, the highest time of storage upper limit set in a unified mode is used as a guarantee mechanism red line, and the time of storage function has the advantages for consumers:

1. the time-keeping accommodation is a thing which is pleasant for consumers, the room is purchased for 1 day and is not equal to 24 hours in the past, the remaining time of the hotel in time keeping is not cleared, the time which cannot be kept can be stored, and the consumers feel good in psychology.

2. When a tenant is in a hotel, the selection cost of the customer can be reduced, a quick order is facilitated, and the method is simple and convenient.

3. When the depositing time is 24 hours, the real enjoyment can be received without charge.

Benefits of a time keeping function for hotels

1. The experience of the customer is improved, and the enthusiasm of the customer for reserving the room is increased.

2. Each time, the time is more or less, so that the cost is increased when the hotel is selected for the next customer, and the reason for arriving again is increased, thereby effectively curing the customers.

3. The method comprises the steps of establishing the inventory time of consumers, and effectively improving the re-purchasing rate and the re-surviving rate of the hotel;

4. and upgrading the hotel operation mode to obtain the differentiated competitiveness.

5. The time-keeping lodging reinforced hotel is related to the existing protocol unit, and can operate a large unit time-sharing room in a pre-paid manner.

6. Theoretically, a hotel chooses 'time-saving' to open a house, which is discounted, but actually, a client needs to continuously live 7-10 times in the hotel for a moment to live in the hotel for free, so that the loss of the hotel is extremely low, and the stickiness between the hotel and the client is greatly improved.

The method comprises the following steps: namely, a manner similar to taxi taking (starting price + starting mileage + over-mileage pricing) is adopted, and the hotel can set three different parameters of the stay-in starting price, the starting duration and the over-time expense according to the own vacant rate. The consumer can select the corresponding hotel to check in according to the actual check-in duration required by the consumer, and the hotel can check out early and receive less money; the timeout is highest according to the full time house charge.

Examples are:

at 9 pm, if the empty rate of the hotel is 30%, the possibility that the hotel wants to stay full at the price of the whole time will be very low. At the moment, if the hotel is opened and the hotel enters the check-in function at the time of starting, the starting price of half of the full-time room price is set, and the basic cost and the basic income are ensured.

The full-time house price is assumed to be 400 Yuan/night, the time-sharing house opening is set in the Jinshisha hotel, the starting price is set to be 200 Yuan, the starting time is set to be 10 hours, and the overtime fee is set to be 20 Yuan per hour.

At the moment, in numerous hotels in the same area, the price of the hotel for time-sharing room opening is selected to enable the consumers to see the situation in front, the preferred probability is greatly increased, and at the moment, the consumers can estimate the time length and the cost of the check-in by themselves after seeing the hourly charging.

If the hotel is not fully occupied for 10 hours, the hotel only charges according to the starting price, so that the hotel only earns part of profits, but the basic profit point of the hotel is ensured, and the client obtains excellent consumption experience;

if the consumer lives for 15 hours, the total price is 200 yuan starting price plus 5 x 20 yuan overtime fee according to the starting price plus 5 hours overtime fee, only 300 yuan is spent, and 100 yuan of fee is still saved.

If the consumer lives for 24 hours, the hotel still collects the highest price of the full-time room, but the highest price of the full-time room and the latest check-out time of the hotel still return the room, so that the hotel obtains profit to the maximum extent and the consumer has no loss.

Sixthly, the advantage of time-sharing function for the tourists

1. The guests can select the corresponding hotel according to the actual living time requirement of the guests.

2. How long to live, how long to count. The tourists can save money at present, and the consumption experience is excellent.

3. The consumer can reserve the room at the scheduled time without inducing behavior.

Seven, the advantage of time-sharing function for hotel

1. The hotel can decide the relevant parameters according to the free room rate of the hotel, has high degree of autonomy and is not restricted by any person or platform.

2. The hotels adopt time-sharing room division, more attention and clicks can be obtained in a plurality of competitive hotels with the advantage of low price, and the check-in probability is increased.

3. The hotel adopts time-sharing room division, and can balance the check-in rate and the income ratio to the maximum extent. A good balance of supply and demand with the customer is established. The method does not need to be sold at low price, and the image of the hotel is promoted to be improved and benign development is promoted.

4. And upgrading the hotel operation mode to obtain the differentiated competitiveness. Effectively improve the repurchase rate and the retainment rate of the hotel. .

Example 2:

step 1: counting the time, duration and unit price of the room preset by the user, the expected store arrival time and the actual store arrival time of the user, and the expected room returning time and the actual room returning time of the user;

step 2: calculating the difference value between the actual use time length and the preset time length of the room according to the check-in condition of the hotel;

and step 3: and substituting the difference value into a management model to obtain whether the order has the time-keeping service or not.

The method for establishing the room unit price of the hotel comprises the following steps:

step 21; counting the room check-in rate of the hotel, acquiring the check-in rate of the hotel in the same area through an internet platform, and executing the step 22 by combining the time and weather released by the room:

step 22: the price of the room is the sum of the preset price, the time-adding price and the full-amount discount price, wherein the preset price and the time-adding price are associated with the data in the step 21, the time-adding price is collected in extra unit time after the preset time of the room exceeds the standard time, and the full-amount discount price is collected additionally after the continuous preset time of the room exceeds the full-amount time;

step 23: and acquiring personal information of the user, and updating the preset price when the user is found to have the existing service.

It is worth mentioning that the management model comprises the following steps:

step 31: when the difference value between the actual using time length of the room and the preset time length is larger than unit time, starting the time storage service, calculating the size of the difference value, and determining the time length of the time storage service;

step 32: when the time length of the time-saving service needs to be called by the client, the time length of the time-saving service is deducted according to the preset time length requirement of the client;

step 33: the deducted time-of-deposit service duration is retained in the account number registered by the customer in the hotel.

In step 31, a charging standard time is set in the hotel, and when the time and duration of the room predetermined by the user exceed the charging standard time, the room is superposed to charge the reservation price. In the step 21, when the room occupancy rate of the hotel is less than 30%, the predetermined price is halved. The pre-and time-prices are proportional to the facilities in the room.

Claims (5)

1. A time-sharing and time-saving management system for entering a hotel is characterized by comprising a user end, a hotel end and a platform management end,

the user side comprises an LBS positioning module, a check-in searching module and a nearby hotel module, and the user selects a hotel to place an order by logging in the user side;

the hotel side comprises a hotel entrance module, a room management module, an order management module, a my recommendation module, a my wallet module and an account management module, and the hotel side issues and receives orders through the hotel side;

the platform management end comprises a financial management module, a distribution management module, an agent income module and a system setting module, and the platform management end counts orders of the hotel end and divides income to associated accounts of the orders.

2. The time-sharing and time-keeping management system for hotel entrance according to claim 1, wherein the nearby hotel module further comprises a hotel list unit and a hotel detail unit, and the user side comprises a personal time-keeping module, a personal recommendation module and a personal identity module, wherein the personal identity module comprises a restaurant side, an agent side and a user side.

3. The time-sharing and time-sharing management system for hospitality according to claim 2, wherein the user terminal selects the time-sharing order and the time-sharing order,

time-sharing management: the hotel room pricing on the platform comprises a starting price and an overtime fee, the starting price comprises a standard check-in duration, and when the standard check-in duration is exceeded, the house fee is superposed with the overtime fee.

And (4) time storage management: and counting the check-in time and the leaving time of the user, storing the time of the rest unused room, and paying and deducting the order on the platform when the stored time is accumulated to the time of one order.

4. A profit calculation method for hotel distribution recommendation, applied to the time-sharing and time-keeping management system for hospitality according to any one of claims 1 to 3, comprising the following profit classifications when recommending new people to live in the hotel on the platform:

the user income: after a person recommended by a user enters a hotel through the platform, obtaining associated income in the recommendation module; agent revenue: after the two-dimensional code of the agent is scanned by a new wine shop and guided to be registered, the agent obtains reward income in the recommendation module, and the platform automatically locks order income of the hotel and associated income of the agent;

the hotel income: after the user is in recommendation contact with the platform through hotel stay binding, the hotel has associated income after the user consumes other hotels on the platform.

5. The time sharing and time keeping management system for hospitality according to claim 4, wherein said agent side further comprises a channel dealer, an agent dealer and a direct push member, said agent profit comprises a first level distribution profit and a second level distribution profit,

first-level distribution income: directly recommending a new user to register the system platform and directly purchasing a user of the hotel order;

secondary distribution income: a new user is not directly recommended to register the system platform, and the user does not directly purchase a hotel order, but the new user or a new wine shop recommended by the user registers the system platform.

Images