CN113791802B - Vehicle upgrading method, device, equipment and storage medium - Google Patents

Vehicle upgrading method, device, equipment and storage medium Download PDF

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Publication number
CN113791802B
CN113791802B CN202111047720.XA CN202111047720A CN113791802B CN 113791802 B CN113791802 B CN 113791802B CN 202111047720 A CN202111047720 A CN 202111047720A CN 113791802 B CN113791802 B CN 113791802B
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vehicle
information
log
upgrade
target vehicle
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CN113791802A (en
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陈光高
曹凯华
陈国安
李勇
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Dongfeng Nissan Passenger Vehicle Co
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Dongfeng Nissan Passenger Vehicle Co
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00—Arrangements for software engineering
    • G06F8/60—Software deployment
    • G06F8/65—Updates
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/10—File systems; File servers
    • G06F16/18—File system types
    • G06F16/1805—Append-only file systems, e.g. using logs or journals to store data
    • G06F16/1815—Journaling file systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/25—Integrating or interfacing systems involving database management systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/60—Protecting data
    • G06F21/602—Providing cryptographic facilities or services

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Security & Cryptography (AREA)
  • Software Systems (AREA)
  • Databases & Information Systems (AREA)
  • Data Mining & Analysis (AREA)
  • Computer Hardware Design (AREA)
  • Health & Medical Sciences (AREA)
  • Bioethics (AREA)
  • General Health & Medical Sciences (AREA)
  • Stored Programmes (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The invention discloses a vehicle upgrading method, device, equipment and storage medium, and belongs to the technical field of vehicles. When problem information fed back by a mobile terminal is received, extracting registration account information in the problem information; determining a target vehicle according to the registration account information; starting the log authority of the target vehicle through a preset log starting strategy to obtain log data; upgrading the target vehicle according to the problem information and/or the log data; the method comprises the steps of obtaining information corresponding to a vehicle in the registration account information by extracting the registration account information in the problem information, determining a target vehicle, starting the log authority of the target vehicle by a set log starting strategy to obtain log data, upgrading the vehicle by combining the problem information and the log data, and enabling the mobile terminal to quickly determine the related target vehicle and upgrade the target vehicle by directly feeding back the problem information through the vehicle, so that the intelligentization of vehicle control is improved.

Description

Vehicle upgrading method, device, equipment and storage medium
Technical Field
The present invention relates to the field of vehicle technologies, and in particular, to a vehicle upgrade method, apparatus, device, and storage medium.
Background
Along with the introduction of the 4G Internet of vehicles, the problem of vehicle software continuously occurs in the process of using the multifunctional vehicle system in a large batch, users are urgently required to solve the related countermeasures, along with the development of technology, new functions of the vehicle system are continuously increased, and functions can be added to the vehicles of the users by updating the vehicle system. The existing vehicles almost all have Over-the-Air Technology (OTA) updating function, and the requirements of users are continuously and iteratively met.
The current feedback of the vehicle problem is that the feedback is carried out in a telephone mode and the problem cannot be directly fed back to the background in a vehicle system; when serious problems occur, the background cannot actively call the opening log, the vehicle account cannot be communicated with the mobile phone account for feeding back the problem information, and after the vehicle is upgraded aiming at the problem information fed back by the user, the integral of the user cannot be associated with the vehicle, so that the user experience is poor.
The foregoing is provided merely for the purpose of facilitating understanding of the technical solutions of the present invention and is not intended to represent an admission that the foregoing is prior art.
Disclosure of Invention
The invention mainly aims to provide a vehicle upgrading method, device, equipment and storage medium, which aim to solve the technical problem of how to improve the intellectualization of vehicle control.
To achieve the above object, the present invention provides a vehicle upgrade method, comprising the steps of:
extracting registration account information in problem information when the problem information fed back by the mobile terminal is received;
determining a target vehicle according to the registration account information;
starting the log authority of the target vehicle through a preset log starting strategy to obtain log data;
and upgrading the target vehicle according to the problem information and/or the log data.
Optionally, before the extracting the registered account information in the problem information when the problem information fed back by the mobile terminal is received, the method further includes:
when registration data are acquired, extracting a vehicle identification code, registration account information and a user identification number of a mobile terminal from the registration data;
binding the vehicle identification code, the registered account information and the user identification number of the mobile terminal, and storing the binding in a preset area.
Optionally, the determining the target vehicle according to the registered account information includes:
inquiring a preset area according to the registered account information, and determining an associated vehicle identification code;
and determining the target vehicle according to the vehicle identification code.
Optionally, the opening the log authority of the target vehicle by a preset log opening policy to obtain log data includes:
determining a vehicle identification code of the target vehicle;
acquiring the working condition of the target vehicle;
when the working condition is a breakdown working condition, generating first inquiry information according to the vehicle identification code;
and when the feedback information corresponding to the first inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data.
Optionally, after the obtaining the working condition of the target vehicle, the method further includes:
when the working condition is a normal working condition, generating an instruction for starting a log according to the problem information;
extracting an instruction key in the instruction;
generating second inquiry information according to the instruction secret key and the vehicle identification code;
and when the feedback information corresponding to the second inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data.
Optionally, the upgrading the target vehicle according to the problem information and/or the log data includes:
inquiring the preset area according to the registration account information to obtain a user identification number associated with the registration account information;
determining upgrade information according to the problem information and/or log data;
and sending the upgrade information to the user identification number, carrying out upgrade prompt through the mobile terminal corresponding to the user identification number, and feeding back the completion information.
Optionally, after the sending the upgrade information to the user identification number, performing upgrade prompt through the mobile terminal corresponding to the user identification number, and feeding back the completion information, the method further includes:
inquiring the preset area according to the user identification number to obtain registered account information and a vehicle identification code which are associated with the user identification number;
and increasing a use point corresponding to the registered account information associated with the vehicle identification code based on the completion information.
In addition, in order to achieve the above object, the present invention also proposes a vehicle upgrade apparatus comprising:
the extraction module is used for extracting the registered account information in the problem information when the problem information fed back by the mobile terminal is received;
the determining module is used for determining a target vehicle according to the registered account information;
the acquisition module is used for opening the log authority of the target vehicle through a preset log opening strategy to obtain log data;
and the upgrading module is used for upgrading the target vehicle according to the problem information and/or the log data.
In addition, in order to achieve the above object, the present invention also proposes a vehicle upgrade apparatus including: a memory, a processor, and a vehicle upgrade program stored on the memory and executable on the processor, the vehicle upgrade program configured to implement the steps of the vehicle upgrade method as described above.
In addition, in order to achieve the above object, the present invention also proposes a storage medium having stored thereon a vehicle upgrade program which, when executed by a processor, implements the steps of the vehicle upgrade method as described above.
When problem information fed back by a mobile terminal is received, extracting registration account information in the problem information; determining a target vehicle according to the registration account information; starting the log authority of the target vehicle through a preset log starting strategy to obtain log data; upgrading the target vehicle according to the problem information and/or the log data; the method comprises the steps of extracting registration account information in problem information to obtain information related to the registration account information, determining a target vehicle according to the related information, starting a log authority of the target vehicle through a set log starting strategy to obtain log data, upgrading the vehicle by combining the problem information and the log data, and enabling the mobile terminal to quickly determine the corresponding target vehicle and upgrade the target vehicle by directly feeding back the problem information through the vehicle, so that the intelligentization of vehicle control is improved.
Drawings
FIG. 1 is a schematic diagram of a vehicle upgrade apparatus of a hardware operating environment according to an embodiment of the present invention;
FIG. 2 is a flow chart of a first embodiment of a vehicle upgrade method according to the present invention;
FIG. 3 is a flow chart of a second embodiment of a vehicle upgrade method according to the present invention;
FIG. 4 is a schematic diagram of a user registration process according to a second embodiment of the vehicle upgrade method of the present invention;
FIG. 5 is a schematic diagram of a binding procedure of an identification code of a vehicle upgrade method according to the present invention;
FIG. 6 is a flow chart of a third embodiment of a vehicle upgrade method according to the present invention;
FIG. 7 is a flow chart of a crash condition log opening for a vehicle upgrade method of the present invention;
FIG. 8 is a flow chart of a fourth embodiment of a vehicle upgrade method according to the present invention;
FIG. 9 is a flow chart of a log opening for normal conditions for a fourth embodiment of a vehicle upgrade method of the present invention;
FIG. 10 is a flowchart of a fifth embodiment of a vehicle upgrade method according to the present invention;
FIG. 11 is a flowchart of a background log shutdown for a fifth embodiment of a vehicle upgrade method of the present invention;
FIG. 12 is a schematic diagram of the overall structure of the vehicle upgrade method of the present invention;
fig. 13 is a block diagram showing the construction of a first embodiment of the vehicle upgrading device according to the present invention.
The achievement of the objects, functional features and advantages of the present invention will be further described with reference to the accompanying drawings, in conjunction with the embodiments.
Detailed Description
It should be understood that the specific embodiments described herein are for purposes of illustration only and are not intended to limit the scope of the invention.
Referring to fig. 1, fig. 1 is a schematic diagram of a vehicle upgrade apparatus of a hardware running environment according to an embodiment of the present invention.
As shown in fig. 1, the vehicle upgrade apparatus may include: a processor 1001, such as a central processing unit (Central Processing Unit, CPU), a communication bus 1002, a user interface 1003, a network interface 1004, a memory 1005. Wherein the communication bus 1002 is used to enable connected communication between these components. The user interface 1003 may include a Display, an input unit such as a Keyboard (Keyboard), and the optional user interface 1003 may further include a standard wired interface, a wireless interface. The network interface 1004 may optionally include a standard wired interface, a Wireless interface (e.g., a Wireless-Fidelity (Wi-Fi) interface). The Memory 1005 may be a high-speed random access Memory (Random Access Memory, RAM) Memory or a stable nonvolatile Memory (NVM), such as a disk Memory. The memory 1005 may also optionally be a storage device separate from the processor 1001 described above.
Those skilled in the art will appreciate that the configuration shown in fig. 1 does not constitute a limitation of the vehicle upgrade apparatus, and may include more or fewer components than shown, or may combine certain components, or may be a different arrangement of components.
As shown in fig. 1, an operating system, a network communication module, a user interface module, and a vehicle upgrade program may be included in the memory 1005 as one type of storage medium.
In the vehicle upgrade apparatus shown in fig. 1, the network interface 1004 is mainly used for data communication with a network server; the user interface 1003 is mainly used for data interaction with a user; the processor 1001 and the memory 1005 in the vehicle upgrade apparatus of the present invention may be provided in a vehicle upgrade apparatus that invokes a vehicle upgrade program stored in the memory 1005 through the processor 1001 and executes the vehicle upgrade method provided by the embodiment of the present invention.
An embodiment of the invention provides a vehicle upgrading method, referring to fig. 2, fig. 2 is a schematic flow chart of a first embodiment of the vehicle upgrading method.
In this embodiment, the vehicle upgrading method includes the following steps:
step S10: and when the problem information fed back by the mobile terminal is received, extracting the registered account information in the problem information.
It should be understood that the execution body of the embodiment may be a cloud server, or may be other devices capable of implementing vehicle upgrade, which is not limited in this embodiment.
In a specific implementation, the mobile terminal may be a smart phone, a tablet, etc.; the problem information refers to the problem of the vehicle found by the user in the process of using the vehicle, and the problem information can comprise information that the user feeds back the problem in a voice form or a text form; the registered account information refers to account information registered by the vehicle APP. And the user feeds back the problem information through the mobile terminal, and the cloud server can extract the registered account information in the problem information according to the problem information.
In this embodiment, when a user finds a problem with a vehicle while using the vehicle, the user may log in an account through the mobile terminal and feed back the found problem information in a voice form or a text form.
Step S20: and determining the target vehicle according to the registration account information.
The target vehicle refers to a vehicle to which the user has fed back problem information. The registered account information is associated with the vehicle identification code, and the background can distinguish which vehicle feeds back the problem according to the vehicle identification code, so that the vehicle fed back the problem information can be conveniently upgraded.
Step S30: and opening the log authority of the target vehicle through a preset log opening strategy to obtain log data.
It should be understood that the preset log opening policy refers to different ways of opening the log according to the operating conditions of the vehicle. The log data refers to log data comprising relevant problem information obtained by positioning the log according to the problem information after the log is opened.
In the implementation, by opening the log authority of the target vehicle, the log data can be analyzed in combination with the problem information to obtain a related method for solving the problem information.
Step S40: and upgrading the target vehicle according to the problem information and/or the log data.
After the log data is obtained, the log data is uploaded to the background, a technician can solve the problem according to the log data of the background and the problem information, obtain the upgrade information of the vehicle, and send the upgrade information to the vehicle and the mobile phone account, so that the user upgrades the target vehicle according to the upgrade information.
In the embodiment, when problem information fed back by a mobile terminal is received, registered account information in the problem information is extracted; determining a target vehicle according to the registration account information; starting the log authority of the target vehicle through a preset log starting strategy to obtain log data; upgrading the target vehicle according to the problem information and/or the log data; the method comprises the steps of extracting registration account information in problem information to obtain information related to the registration account information, determining a target vehicle according to the related information, starting a log authority of the target vehicle through a set log starting strategy to obtain log data, upgrading the vehicle by combining the problem information and the log data, and enabling the mobile terminal to quickly determine the corresponding target vehicle and upgrade the target vehicle by directly feeding back the problem information through the vehicle, so that the intelligentization of vehicle control is improved.
Referring to fig. 3, fig. 3 is a flowchart illustrating a second embodiment of a vehicle upgrade method according to the present invention.
Based on the first embodiment, the vehicle upgrade method of the present embodiment further includes, before the step S10:
step S101: when the registration data is acquired, the vehicle identification code, the registration account information and the user identification number of the mobile terminal are extracted from the registration data.
The registration data refers to the input registration data and the data after successful registration, including the mobile phone number information, the vehicle identification code information and the registration account information after successful registration, when the user registers; the vehicle identification code refers to a unique identification number of the vehicle, and the corresponding unique vehicle can be determined through the vehicle identification code; as shown in fig. 4, after purchasing a vehicle, a user initiates registration, checks by inputting a mobile phone number of the user and receiving a verification code, successfully obtains registration account information after the verification is completed, and can log in a mobile terminal according to the registration account; the vehicle identification code mainly comprises an entertainment information terminal identification code, a networking terminal identification code and an 18-bit code of the whole vehicle; the user identification number of the mobile terminal refers to a mobile phone number of the user, and may also include other forms of identification numbers, which is not limited in this embodiment.
In a specific implementation, during vehicle production, an entertainment information terminal identification code is obtained through a mobile phone interconnection intelligent system (DA) produced by a provider, and the networking terminal identification code is an identification code obtained after the production of a remote information control unit (Telematics Control Unit, TCU).
It should be appreciated that after shipment, the entertainment information terminal and the networking terminal identification code cannot be modified by human personnel, so that a vehicle has only one corresponding entertainment information terminal identification code and networking terminal identification code. As shown in fig. 5, when the entire vehicle is assembled and put on line, the components can be selected according to the unique code of the vehicle, and the electric components can be arranged according to the unique code of the vehicle. Binding the vehicle identification code (Vehicle Identification Number, VIN code), the user identification code of the mobile terminal, the entertainment information terminal identification code and the networking terminal identification code can realize the identification of the automobile through the VIN code.
Step S102: binding the vehicle identification code, the registered account information and the user identification number of the mobile terminal, and storing the binding in a preset area.
It should be noted that the preset area refers to the identification code binding database. The identification code includes a vehicle identification code, registration account information, and a user identification code of the mobile terminal, and may further include other types of identification codes, which are not limited in this embodiment, and after binding the vehicle identification code, registration account information, and the user identification code of the mobile terminal, all data are stored in an identification code binding database.
In specific implementation, as shown in fig. 5, after a user purchases a vehicle, the user inputs a mobile phone number of the user to register the vehicle, performs real-name authentication to obtain registered account information, and scans a vehicle identification code to bind the vehicle; when the mobile terminal scans codes to bind vehicles, the vehicle machine requests to query related binding data from the background and feeds back the query result. If the vehicle is inquired and displayed according to the mobile phone number of the user, the vehicle cannot be bound for the second time, the user can feed back the abnormal information, and the user can be reminded to bind again after the background processes the abnormal information. If the query result obtained by the user through the mobile terminal code scanning is that the vehicle is not bound, the remote information control unit packages the vehicle identification code, the mobile terminal mobile phone number of the user and the related data of the registered account information and uploads the packaged data to the identification code binding database. After the identification code of the vehicle, the mobile phone number of the user and the information of the registered account number of the vehicle are successfully bound, normal login can be carried out in a personal center of a control system of the vehicle, and the vehicle can be controlled through the mobile terminal.
It should be understood that the vehicle identification code data, the registration account information and the user identification number after binding are stored in the identification code binding database, when the vehicle identification code is acquired, the identification code binding database can be queried according to the vehicle identification code to obtain the registration account information bound with the vehicle identification code and the user identification number of the mobile terminal, and similarly, the associated vehicle identification code and registration account information can also be obtained according to the user identification number of the mobile terminal.
Further, the determining the target vehicle according to the registered account information includes: inquiring a preset area according to the registered account information, and determining an associated vehicle identification code; and determining the target vehicle according to the vehicle identification code.
It should be noted that, the preset area refers to an identification code binding database; after the registration account information is obtained, the registration account information and the vehicle identification code are bound, and all the data after being bound are stored in an identification code binding database, so that when the registration account information is known, the identification code binding database can be queried to obtain the vehicle identification code associated with the registration account information.
It should be appreciated that each vehicle has only a unique vehicle identification code, and thus the corresponding vehicle, i.e., the target vehicle, may be determined based on the vehicle identification code.
When registration data is acquired, the vehicle identification code, the registration account information and the user identification number of the mobile terminal are extracted from the registration data; binding the vehicle identification code, the registered account information and the user identification number of the mobile terminal, and storing the binding in a preset area. Through binding the vehicle identification code, the vehicle registration account number and the user identification number and storing the binding to a preset area, when problem information fed back by a user through the user identification number is received, the preset area can be quickly searched to find the vehicle identification number associated with the user identification number and determine a target vehicle, so that the vehicle problem is positioned and the vehicle is upgraded.
Referring to fig. 6, fig. 6 is a flowchart illustrating a third embodiment of a vehicle upgrade method according to the present invention.
Based on the above second embodiment, the step S30 of the vehicle upgrade method of the present embodiment specifically includes:
step S301: a vehicle identification code of the target vehicle is determined.
It should be noted that, the related vehicle identification code can be obtained by querying the identification code binding database through the registered account information, so that the target vehicle can be determined, and the corresponding vehicle identification code can be determined according to the target vehicle.
Step S302: and acquiring the working condition of the target vehicle.
In a specific implementation, the operating condition of the target vehicle refers to an operating condition of the target vehicle; the operating condition of the target vehicle at this time may be determined by the vehicle identification code. In this embodiment, the conditions of the target vehicle may include normal operating conditions and crash conditions.
Step S303: and when the working condition is a breakdown working condition, generating first inquiry information according to the vehicle identification code.
It should be understood that a crash condition refers to an operating condition in which a system or third party program of the vehicle crashes or is unresponsive. The first inquiry information refers to inquiry information of a self-opening log generated by the system according to the breakdown working condition.
In this embodiment, when a client uses a DA system or a third-party Android application package (Android application package, APK), the system or the third-party APK may crash or the application does not respond (Application Not Responding, ANR), and when the system recognizes that the working condition of the DA system or the APK is a crash working condition, it is necessary to automatically open log permission to analyze the cause of the crash working condition, and generate first query information for the target vehicle according to the vehicle identification code.
Step S304: and when the feedback information corresponding to the first inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data.
It should be noted that the feedback information refers to feedback information obtained after the client performs a log opening inquiry.
In an implementation, as shown in fig. 7, a popup box pops up on the display screen of the vehicle system, asking the customer "whether to allow opening log rights"? After the client allows to open the log authority, the log is automatically opened, and log data are obtained; the log data is stored in a fixed location, such as a cloud or other location where the log data may be stored, which is not limited in this embodiment. After storing the log data, the log data is periodically uploaded to the background, e.g., 3s, 5s, etc. And after the log data is successfully uploaded, completing a process of opening log permission. After the uploading is completed, the background can analyze the breakdown working condition according to the uploaded log data to obtain a solution. If the client does not allow the log permission to be opened, the log is not opened or the log data is not uploaded, the client returns to the background to finish the process of opening the log permission at the time.
The present embodiment determines a vehicle identification code of the target vehicle; acquiring the working condition of the target vehicle; when the working condition is a breakdown working condition, generating first inquiry information according to the vehicle identification code; when the feedback information corresponding to the first inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data; when the system recognizes that the working condition of the vehicle is a breakdown working condition, carrying out bullet frame inquiry on a client using the target vehicle according to the vehicle identification code, and after the client is allowed to open the log authority, opening the log authority to obtain log data to analyze the breakdown working condition of the vehicle, and rapidly positioning the vehicle under the breakdown working condition and analyzing the log.
Referring to fig. 8, fig. 8 is a flowchart of a fourth embodiment of the vehicle upgrade method according to the present invention.
Based on the above-mentioned third embodiment, the vehicle upgrade method of the present embodiment further includes, after the step S302:
step S305: and when the working condition is a normal working condition, generating an instruction for starting the log according to the problem information.
It should be noted that, the normal working condition refers to the situation that the system does not recognize that the vehicle works in a fault, and then a command for opening the log is confirmed according to the problem information fed back by the mobile terminal, and the command for opening the log includes opening detailed log content. Extracting registration account information according to the problem information, inquiring an identification code binding database to obtain a vehicle identification code associated with the registration account information, identifying a corresponding target vehicle according to the vehicle identification code, and sending an instruction to be sent to the target vehicle.
Step S306: and extracting an instruction key in the instruction.
It should be understood that the instruction key refers to a key of an instruction obtained by encrypting the instruction, and the instruction may be started through the instruction key.
When confirming the command to be sent and the target vehicle, the background may add a key to the command for opening the log, or encrypt the command by other encryption methods, before sending the command information, in order to ensure the security of the information.
In a specific implementation, after encrypting the instruction, the encrypted instruction information is sent to the vehicle system via a separate virtual channel (Independent Virtual Channel, IVC) or a remote information control unit (Telematics Control Unit, TCU). After the system receives the instruction information, the instruction key is extracted according to the instruction, whether the extracted instruction key can open the instruction information or not is verified, if the extracted instruction key cannot open the received instruction information, the opening fails, the background is returned, and the log opening process is completed.
Step S307: and generating second inquiry information according to the instruction secret key and the vehicle identification code.
It should be noted that the second query information refers to the frame query information generated according to the command key capable of opening the log and the vehicle identification code, so as to query the client whether to allow opening the log authority.
In this embodiment, when the extracted command key can open the received command information, it is identified that the extracted command key can open the log, and a bullet frame is generated according to the command key and the vehicle identification code, and the client is queried to "whether to allow the background to open the log authority"? As shown in fig. 9, if the client does not allow the background to open the log authority, the log opening fails, and the process of opening the log is completed again.
Step S308: and when the feedback information corresponding to the second inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data.
It should be understood that, the feedback information corresponding to the second query information is that the opening is determined, which means that after the pop-up box queries the client, the client feedback information is that the log authority is allowed to be opened in the background. After the background is allowed by the client, the log authority can be opened. If the log cannot be started at this time, the log fails to be started, and the log returns to the background, so that a worker can specifically analyze the reason of the failure to be started.
In a specific implementation, as shown in fig. 9, if the log is successfully opened, the corresponding log authority of the vehicle is opened according to the vehicle identification code, the log data is extracted and stored in a fixed position, the log data is periodically uploaded, and the log data is analyzed by combining the problem information fed back by the client through the mobile terminal in the background. If the log is not uploaded, returning to the background, and analyzing the reason of the lack of uploading by combining the related data. After the log is uploaded to the background, the background can update the log data by combining the problem information fed back by the client to obtain the upgrading information.
According to the embodiment, when the working condition is a normal working condition, an instruction for starting a log is generated according to the problem information; extracting an instruction key in the instruction; generating second inquiry information according to the instruction secret key and the vehicle identification code; when the feedback information corresponding to the second inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data; the method comprises the steps of generating an instruction for opening a log through problem information fed back by a user, encrypting the instruction, inquiring whether a user of a target vehicle allows opening log permission or not according to a vehicle identification code and an instruction key, opening the log permission to obtain log data after the user is allowed, encrypting information in the process of transmitting the information, opening the log permission after the user is allowed, improving the safety of the information, and protecting the privacy of the user.
Referring to fig. 10, fig. 10 is a flowchart of a fifth embodiment of a vehicle upgrade method according to the present invention.
Based on the above second embodiment, the step S40 of the vehicle upgrade method of the present embodiment specifically includes:
step S41: and inquiring the preset area according to the registration account information to obtain a user identification number associated with the registration account information.
In a specific implementation, because the registration account information and the user identification number are bound and the bound data are stored in the identification code binding database, the identification code binding database can be queried through the registration account information to obtain the user identification number associated with the registration account information.
Step S42: and determining upgrading information according to the problem information and/or the log data.
It should be understood that the upgrade information refers to system upgrade information obtained by combining log data with problem information.
It should be noted that, after the log authority is opened to obtain log data, the problem information and the log data can be combined to analyze and solve the problem, so as to obtain the upgrade information of the vehicle system.
Step S43: and sending the upgrade information to the user identification number, carrying out upgrade prompt through the mobile terminal corresponding to the user identification number, and feeding back the completion information.
After the upgrade information of the vehicle system is obtained according to the log data, the upgrade information can be sent to the user identification number of the mobile terminal, and the user is prompted to issue a new system according to the sent upgrade information, so that the vehicle-to-machine system can be upgraded.
In an implementation, the upgrade information may be transmitted to the user identification number of the mobile terminal and the system of the vehicle at the same time. The user can control the vehicle to carry out new system installation according to the mobile terminal, such as a mobile phone, and can also directly carry out new system installation at the vehicle terminal. After the new system is installed, the upgrade completion information is displayed.
It should be understood that, as shown in fig. 11, after the system upgrade is detected, a popup box is popped up on the display screen of the vehicle machine, thanks to the assistance of clients, and the problem is solved; and obtaining the user identification number according to the completion information, obtaining the associated registration account information and the vehicle identification code according to the user identification number, generating a log closing instruction, and closing the log authority of the target vehicle according to the vehicle identification code.
It should be noted that, after detecting that the system upgrade is completed, in order to thank the user for the suggestion and problem of the system upgrade, the user may query the identifier binding database through the user's identifier to obtain the registered account information associated with the user identifier and the vehicle identifier, as shown in fig. 12, according to the system upgrade completion information fed back by the user, the application store usage score corresponding to the registered account information associated with the vehicle identifier is increased, so that the thank the user for the problem is raised.
According to the embodiment, the preset area is queried according to the registration account information, so that a user identification number associated with the registration account information is obtained; determining upgrade information according to the problem information and/or log data; the upgrade information is sent to the user identification number, upgrade prompt is carried out through the mobile terminal corresponding to the user identification number, and the completion information is fed back; the upgrade information of the vehicle is determined by combining the problem information and the log data, and the upgrade information is sent to the corresponding mobile terminal, so that a user is prompted to upgrade a new system of the vehicle. The user can control the upgrade of the new system of the vehicle through the mobile phone end, and the intellectualization of the vehicle control is improved.
Referring to fig. 13, fig. 13 is a block diagram showing the construction of a first embodiment of the vehicle upgrading apparatus of the present invention.
As shown in fig. 13, a vehicle upgrading device according to an embodiment of the present invention includes:
and the extracting module 10 is used for extracting the registered account information in the problem information when the problem information fed back by the mobile terminal is received.
And the determining module 20 is used for determining the target vehicle according to the registered account information.
The obtaining module 30 is configured to open the log authority of the target vehicle by using a preset log opening policy, so as to obtain log data.
And the upgrading module 40 is used for upgrading the target vehicle according to the problem information and/or the log data.
In the embodiment, when problem information fed back by a mobile terminal is received, registered account information in the problem information is extracted; determining a target vehicle according to the registration account information; starting the log authority of the target vehicle through a preset log starting strategy to obtain log data; upgrading the target vehicle according to the problem information and/or the log data; the method comprises the steps of extracting registration account information in problem information to obtain information related to the registration account information, determining a target vehicle according to the related information, starting a log authority of the target vehicle through a set log starting strategy to obtain log data, upgrading the vehicle by combining the problem information and the log data, and enabling the mobile terminal to quickly determine the corresponding target vehicle and upgrade the target vehicle by directly feeding back the problem information through the vehicle, so that the intelligentization of vehicle control is improved.
In an embodiment, the extracting module 10 is further configured to extract, when the registration data is acquired, a vehicle identification code, registration account information and a user identification number of the mobile terminal in the registration data; binding the vehicle identification code, the registered account information and the user identification number of the mobile terminal, and storing the binding in a preset area.
In an embodiment, the determining module 20 is further configured to query a preset area according to the registered account information, and determine an associated vehicle identification code; and determining the target vehicle according to the vehicle identification code.
In an embodiment, the obtaining module 30 is further configured to determine a vehicle identification code of the target vehicle; acquiring the working condition of the target vehicle; when the working condition is a breakdown working condition, generating first inquiry information according to the vehicle identification code; and when the feedback information corresponding to the first inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data.
In an embodiment, the obtaining module 30 is further configured to generate an instruction for opening a log according to the problem information when the working condition is a normal working condition; extracting an instruction key in the instruction; generating second inquiry information according to the instruction secret key and the vehicle identification code; and when the feedback information corresponding to the second inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data.
In an embodiment, the upgrade module 40 is further configured to query the preset area according to the registration account information to obtain a user identification number associated with the registration account information; determining upgrade information according to the problem information and/or log data; and sending the upgrade information to the user identification number, carrying out upgrade prompt through the mobile terminal corresponding to the user identification number, and feeding back the completion information.
In an embodiment, the upgrade module 40 is further configured to query the preset area according to the user identification number to obtain registration account information associated with the user identification number and a vehicle identification code; and increasing a use point corresponding to the registered account information associated with the vehicle identification code based on the completion information.
In addition, in order to achieve the above object, the present invention also proposes a vehicle upgrade apparatus including: a memory, a processor, and a vehicle upgrade program stored on the memory and executable on the processor, the vehicle upgrade program configured to implement the steps of the vehicle upgrade method as described above.
The vehicle upgrading device adopts all the technical schemes of all the embodiments, so that the vehicle upgrading device has at least all the beneficial effects brought by the technical schemes of the embodiments, and is not described in detail herein.
In addition, the embodiment of the invention also provides a storage medium, wherein the storage medium stores a vehicle upgrading program, and the vehicle upgrading program realizes the steps of the vehicle upgrading method when being executed by a processor.
Because the storage medium adopts all the technical schemes of all the embodiments, the storage medium has at least all the beneficial effects brought by the technical schemes of the embodiments, and the description is omitted here.
It should be understood that the foregoing is illustrative only and is not limiting, and that in specific applications, those skilled in the art may set the invention as desired, and the invention is not limited thereto.
It should be noted that the above-described working procedure is merely illustrative, and does not limit the scope of the present invention, and in practical application, a person skilled in the art may select part or all of them according to actual needs to achieve the purpose of the embodiment, which is not limited herein.
In addition, technical details not described in detail in the present embodiment may refer to the vehicle upgrading method provided in any embodiment of the present invention, and will not be described herein.
Furthermore, it should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or system that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or system. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or system that comprises the element.
The foregoing embodiment numbers of the present invention are merely for the purpose of description, and do not represent the advantages or disadvantages of the embodiments.
From the above description of the embodiments, it will be clear to those skilled in the art that the above-described embodiment method may be implemented by means of software plus a necessary general hardware platform, but of course may also be implemented by means of hardware, but in many cases the former is a preferred embodiment. Based on such understanding, the technical solution of the present invention may be embodied essentially or in a part contributing to the prior art in the form of a software product stored in a storage medium (e.g. Read Only Memory)/RAM, magnetic disk, optical disk) and including several instructions for causing a terminal device (which may be a mobile phone, a computer, a server, or a network device, etc.) to perform the method according to the embodiments of the present invention.
The foregoing description is only of the preferred embodiments of the present invention, and is not intended to limit the scope of the invention, but rather is intended to cover any equivalents of the structures or equivalent processes disclosed herein or in the alternative, which may be employed directly or indirectly in other related arts.

Claims (9)

1. A vehicle upgrade method, characterized in that the vehicle upgrade method comprises:
extracting registration account information in problem information when the problem information fed back by the mobile terminal is received;
determining a target vehicle according to the registration account information;
starting the log authority of the target vehicle through a preset log starting strategy to obtain log data; the step of starting the log authority of the target vehicle through a preset log starting strategy to obtain log data comprises the following steps:
determining a vehicle identification code of the target vehicle;
acquiring the working condition of the target vehicle;
when the working condition is a breakdown working condition, generating first inquiry information according to the vehicle identification code;
when the feedback information corresponding to the first inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data;
and upgrading the target vehicle according to the problem information and/or the log data.
2. The method for upgrading a vehicle according to claim 1, wherein when the problem information fed back by the mobile terminal is received, before extracting the registered account information in the problem information, the method further comprises:
when registration data are acquired, extracting a vehicle identification code, registration account information and a user identification number of a mobile terminal from the registration data;
binding the vehicle identification code, the registered account information and the user identification number of the mobile terminal, and storing the binding in a preset area.
3. The vehicle upgrade method according to claim 2, wherein the determining a target vehicle according to the registered account information includes:
inquiring a preset area according to the registered account information, and determining an associated vehicle identification code;
and determining the target vehicle according to the vehicle identification code.
4. The vehicle upgrade method according to claim 1, wherein after the obtaining the working condition of the target vehicle, further comprising:
when the working condition is a normal working condition, generating an instruction for starting a log according to the problem information;
extracting an instruction key in the instruction;
generating second inquiry information according to the instruction secret key and the vehicle identification code;
and when the feedback information corresponding to the second inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data.
5. The vehicle upgrade method according to claim 2, wherein the upgrading of the target vehicle according to the problem information and/or log data includes:
inquiring the preset area according to the registration account information to obtain a user identification number associated with the registration account information;
determining upgrade information according to the problem information and/or log data;
and sending the upgrade information to the user identification number, carrying out upgrade prompt through the mobile terminal corresponding to the user identification number, and feeding back the completion information.
6. The method for upgrading a vehicle according to claim 5, wherein after the step of sending the upgrade information to the subscriber identification number, performing upgrade prompt through the mobile terminal corresponding to the subscriber identification number, and feeding back the completion information, the method further comprises:
inquiring the preset area according to the user identification number to obtain registered account information and a vehicle identification code which are associated with the user identification number;
and increasing a use point corresponding to the registered account information associated with the vehicle identification code based on the completion information.
7. A vehicle upgrade apparatus, characterized in that the vehicle upgrade apparatus includes:
the extraction module is used for extracting the registered account information in the problem information when the problem information fed back by the mobile terminal is received;
the determining module is used for determining a target vehicle according to the registered account information;
the acquisition module is used for determining a vehicle identification code of the target vehicle; acquiring the working condition of the target vehicle; when the working condition is a breakdown working condition, generating first inquiry information according to the vehicle identification code; when the feedback information corresponding to the first inquiry information is determined to be opened, opening the log authority of the target vehicle to obtain log data;
and the upgrading module is used for upgrading the target vehicle according to the problem information and/or the log data.
8. A vehicle upgrade apparatus, characterized in that the vehicle upgrade apparatus comprises: a memory, a processor, and a vehicle upgrade program stored on the memory and operable on the processor, the vehicle upgrade program configured to implement the vehicle upgrade method of any one of claims 1-6.
9. A storage medium having stored thereon a vehicle upgrade program which, when executed by a processor, implements the vehicle upgrade method according to any one of claims 1 to 6.
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