CN113727320A - Communication-converged emergency command scheduling system and method - Google Patents

Communication-converged emergency command scheduling system and method Download PDF

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CN113727320A
CN113727320A CN202110981278.1A CN202110981278A CN113727320A CN 113727320 A CN113727320 A CN 113727320A CN 202110981278 A CN202110981278 A CN 202110981278A CN 113727320 A CN113727320 A CN 113727320A
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苗升展
尹荣乔
庄涛
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Ruan Internet Of Things Technology Group Co ltd
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Abstract

The invention relates to the technical field of communication command, in particular to an emergency command and dispatch system integrating communication, which comprises a command and dispatch background server, a department-level emergency command information system, an emergency management comprehensive application platform and an integration communication dispatching platform; the command scheduling background server controls the operation of a department-level emergency command information system, an emergency management comprehensive application platform, a fusion communication scheduling platform and all modules related to the three; the department level emergency command information system commands and dispatches the emergency management comprehensive application platform and exchanges data with the emergency management comprehensive application platform through the department level data sharing and exchanging system, and the emergency management comprehensive application platform reports the rescue site condition and the emergency to the department level emergency command information system. The invention also provides a dispatching method using the emergency command dispatching system.

Description

Communication-converged emergency command scheduling system and method
Technical Field
The invention relates to the technical field of communication command, in particular to an emergency command scheduling system and method integrating communication.
Background
In the existing emergency system, an emergency command method needs to be established manually, and often needs to be approved and transmitted in a first-level ground, and personnel issuing the emergency command often cannot visit the site, so that not only is the message delay caused, but also the emergency command is disconnected from the actual situation of the site due to inaccurate information transmission, and further more serious consequences are caused.
Therefore, how to improve the efficiency of emergency command, issue an emergency command method in time, and deal with emergency situations in time is a technical problem that needs to be solved by technicians in the field.
An emergency management command center with reasonable layout, complete functions, safety and reliability is built; standardizing the construction standard of the command center infrastructure of the emergency management system, and providing a safe and stable operation support environment for information, multimedia communication and other systems; the method is suitable for the requirement of informatization development, reduces the operation cost of the command center and improves the scientific management level of the command center; the method promotes the unit which has built the command center to perfect the hardware infrastructure as soon as possible, and adapts to the management of the administrative department of the emergency management bureau and the requirement of handling the emergency; and the emergency management bureau command center is promoted to establish and perfect a command and scheduling decision system.
The emergency command dispatching system plays a key role in sudden disasters, and timely knows the field situation through the emergency command dispatching system, so that the emergency command dispatching system can carry out ordered rescue and can carry out coordinated and ordered command dispatching on field rescue personnel.
The traditional command scheduling aims at different emergency scenes, most of the traditional command scheduling has equipment of different manufacturers with different standards, the communication means are multiple and are mutually independent, the different systems need to be switched back and forth during command, the use is inconvenient, the command scheduling operation is dispersed, and the unified combat synthetic command capability cannot be realized. Therefore, there is a need to provide a method and a system for converged communication emergency command scheduling to solve the above problems.
Disclosure of Invention
Aiming at the problems in the prior art, the invention provides an emergency command and dispatch system which realizes linkage command of front and back parts, service cooperative dispatching and converged communication through a converged communication emergency command and dispatch platform when an event occurs. The invention also provides a dispatching method using the emergency command dispatching system.
The basic scheme of the invention is as follows: an emergency command and dispatch system with converged communication,
the system comprises a command scheduling background server, a department-level emergency command information system, an emergency management comprehensive application platform and a fusion communication scheduling platform;
the command scheduling background server controls the operation of a department-level emergency command information system, an emergency management comprehensive application platform, a fusion communication scheduling platform and all modules related to the three;
the department level emergency command information system commands and dispatches the emergency management comprehensive application platform and exchanges data with the emergency management comprehensive application platform through a department level data sharing and exchanging system, and the emergency management comprehensive application platform reports rescue site conditions and emergency events to the department level emergency command information system;
the emergency management comprehensive application platform comprises a provincial level emergency command information system, a data sharing and exchanging system, a city level emergency command information system and a county level emergency command information system;
the county-level emergency command information system reports rescue site conditions and emergency events to the city-level emergency command information system, and the city-level emergency command information system conducts command scheduling work on the county-level emergency command information system;
the city-level emergency command information system reports rescue site conditions and emergency events to the data sharing and exchanging system, the data sharing and exchanging system feeds data information back to the provincial-level emergency command information system, the provincial-level emergency command system receives the data information and arranges and feeds the information back to each level of departments of provincial-level meteorological, water conservancy and natural resources for resource pre-configuration, informs each level of departments, starts an emergency plan by each level of departments in a decision-making manner, and carries out command and rescue after natural disaster monitoring and early warning are carried out before the occurrence of the events and the events occur.
Preferably, the converged communication platform can be accessed to various types of voice terminals to provide functions of number allocation, exchange, routing and service provision; the accessed voice terminal can carry out SIP protocol conversion through the converged communication platform and is interconnected and intercommunicated with the voice system accessed by the background server of command and dispatch, the department level emergency command information system and the emergency management comprehensive application platform.
Preferably, the converged communication scheduling platform comprises an access layer, a presentation layer and an application layer;
the application layer transmits the received information to the emergency management comprehensive application platform through the access layer, the display layer displays the acquired information to each level of departments, and the emergency management comprehensive application platform and the department level emergency command information system carry out command and scheduling.
Preferably, the access layer comprises a mobile APP, a voice terminal, a trunking talkback, a broadcast public address, a video terminal, a video monitor, an unmanned aerial vehicle, a communication device and map data;
the application layer comprises GIS scheduling, video monitoring and audio and video scheduling;
the display terminal connected with the display layer mainly comprises a large screen, a duty dispatching desk, a desktop command terminal and a portable command box.
Preferably, the emergency management integrated application platform further comprises a service system and an application support system;
the business system and the application support system feed back information to the provincial level emergency command system through the service bus;
the data sharing and exchanging system provides data resource support for the service bus;
the service system comprises a monitoring and early warning module, a rescue resource management module and a plan management module.
Preferably, the monitoring and early warning module collects and arranges early warning information, and the early warning information is fed back to the service bus;
the rescue resource management module collects and arranges historical event conditions, emergency theoretical resources, emergency common knowledge and resource information of emergency calls, and feeds the resource information back to the provincial-level emergency command system through a service bus;
the plan management module stores a plurality of emergency plans corresponding to a plurality of different types of emergency events one by one, judges the types of the emergency events, selects the corresponding emergency plans according to the types, and feeds the emergency plans back to the provincial level emergency command system through the service bus.
Preferably, the application support system comprises a unified identity authentication module, a geographic information service system module and a unified message service module;
the unified identity authentication module confirms single sign-on and identity authentication of the sign-on;
the geographic information service system module provides a spatial database, thematic map layer data and EGIS service information;
the unified message service module ensures the support of message receiving and sending.
Preferably, the business system further comprises a safety production risk detection and early warning system, wherein the safety production risk detection and early warning system comprises a risk comprehensive monitoring module, a risk intelligent evaluation module, a risk accurate early warning module and a risk trend prediction module;
the risk comprehensive monitoring module is used for gathering and visualizing risk element data, sensing the running state of an enterprise safety monitoring system and intelligently identifying potential safety hazard videos;
the risk intelligent evaluation module is used for enterprise safety mountain-forming risk comprehensive evaluation, industry and region safety production risk comprehensive evaluation and evaluation model system self-learning optimization;
the risk accurate early warning module is used for automatically generating risk early warning information, intelligently generating a risk early warning pushing scheme and pushing the risk early warning information in a one-key mode;
the risk trend prediction module is used for enterprise risk trend analysis, industry and regional risk trend deduction and risk trend analysis model adaptive evolution.
Preferably, the business system further comprises a natural disaster comprehensive detection and early warning system, wherein the natural disaster comprehensive detection and early warning system comprises a full-factor comprehensive monitoring module, a comprehensive risk assessment module, a disaster risk early warning module and a disaster situation intelligent analysis and consultation development module;
the full-element comprehensive monitoring module is used for remote sensing monitoring data analysis, data visualization integration, dynamic situation perception and vertical disaster inversion;
the comprehensive risk evaluation module is used for evaluating regional risks, time-degree risks and special risks;
the disaster risk early warning module is used for intelligently generating early warning, studying and judging early warning information and pushing the early warning information;
the dynamic situation perception and the vertical disaster inversion are used for disaster trend deduction, multi-disaster chain analysis, disaster simulation and loss prediction and multi-party remote consultation research and judgment.
Furthermore, the invention also provides a dispatching method utilizing the emergency command dispatching system, which comprises the following steps,
s1, when an emergency occurs, the emergency command dispatching system is started, and the event information is fed back to the department level emergency command information system and the emergency management comprehensive application platform through the fusion communication dispatching platform by the voice terminal; all terminals authorized by the converged communication dispatching platform can initiate calls, all the terminals on line after initiating the full call are automatically switched to the full call group to listen to the instructions of the full call group, the terminals in conversation or talkback are forcibly interrupted and switched to the full call group, and the provincial level emergency command information system, the municipal level emergency command information system and the county level emergency command information system all receive the relevant instructions;
s2, tracking and detecting the rescue key point by using the terminal connected with the access layer, and transmitting the on-site video and the photo to the command center in real time
S3, the plan management module judges the type of the emergency according to the obtained event information and feeds back the corresponding emergency plan to the department-level emergency command information system;
s4, the rescue resource management module feeds back the historical event condition, emergency theoretical resource, emergency common knowledge and emergency telephone resource information related to the event information to the provincial level emergency command system through the service bus according to the event information;
s5, the display terminal connected with the display layer displays the information obtained by the service system to the dispatcher
S6, after receiving the event information, the dispatcher quickly starts the mixed audio and video conference, and the conference party can include a leader desktop command terminal, a video conference terminal, a fixed telephone, an out-of-duty person mobile phone APP, a monitoring video picture, a receiving terminal of a front line rescuer and the like, so that the full connection of a multi-terminal voice and multimedia system is realized, and the sharing and intercommunication of the whole staff to the event information is realized;
and S7, selecting matched emergency plans by the emergency management comprehensive application platform according to the display information screened by the plan management module, calling a plurality of calling groups in the emergency plans in sequence, and after conference discussion, issuing plan tasks to receiving terminals of staff on duty by a dispatcher to prompt the calling groups to prepare for emergency.
The working principle and the advantages of the invention are as follows:
(1) aiming at the problems that the communication means is single and unified dispatching cannot be realized during emergency command, the mobile unified command dispatching is realized by fusing the communication means, and the video pictures of the information acquisition terminal can be checked in real time to know the field condition; the system integrates various terminals, and realizes the communication cross-network, cross-system and cross-media intercommunication scheduling function and the unified scheduling of audio and video services;
(2) the system supports access to various mobile intelligent terminals (such as fixed monitoring, mobile phones, unmanned planes, vehicle-mounted cloud platforms, mobile video transmission equipment and the like), can comprehensively control the field audio and video conditions in real time when encountering a group event or large security activities, and realizes scientific research and judgment and accurate scheduling;
(3) the real-time interaction of videos, voices and the like between the multi-stage commanders and field scheduling personnel is supported so as to meet the command requirements of different scenes, the real-time videos are automatically stored on the platform server when tasks are executed, and the multi-stage command center can synchronously call and read the videos. The video before the current time can be conveniently retrieved by a commander in the commanding process so as to make accurate command;
(4) the on-site audio and video recording is automatically uploaded through the emergency management comprehensive application platform and the fusion communication scheduling platform, the full automation and the intellectualization of the work such as data classification are realized, and the work burden is really reduced for basic level personnel by utilizing the informatization advantage;
(5) through multi-dimensional analysis of audio and video recording data and call records, data retrieval and supervision evaluation work of a superior unit to a subordinate unit is met, the work flow of supervision management on the network is perfected, and a series of closed-loop management measures such as problem discovery, tracking, tracing and solving are achieved.
(6) The method has the advantages of realizing 'visible situation, getting instructions and getting information', really realizing seamless data command and scheduling management, and practically improving command and daily decision-making capabilities. The method realizes cross-department, cross-police and cross-regional information sharing in the management bureau of the emergency management bureau of the whole province, realizes barrier-free data exchange, fully plays the role of highly integrating information of 'big data', fully integrates internal and external data resources, creates a globally shared large data center of the emergency management bureau business, and connects information 'islands' between departments and units into 'continents'.
(7) The system comprises a voice call management system, a multi-service integration system, a front-back linkage system, a voice call management system and a video call management system, wherein the voice call management system comprises a voice call management system, a video call management system and a video call management system;
(8) according to different disaster site types, different functional communication modules are carried to guarantee, and through the superposition of the modules, the communication modules are quickly and organically integrated into a whole to implement comprehensive guarantee, so that quick, accurate and timely release is realized.
Drawings
FIG. 1 is a block diagram of a communication-integrated emergency command and dispatch system according to the present invention;
FIG. 2 is a network topology diagram of an emergency management integrated application platform of the communication-converged emergency command and dispatch system of the present invention;
FIG. 3 is a block diagram of a converged communication scheduling platform of the converged communication emergency command scheduling system according to the present invention
Fig. 4 is a block diagram of a safety production risk detection and early warning system of an emergency command and dispatch system with converged communication according to the present invention;
fig. 5 is a block diagram of a natural disaster comprehensive detection and early warning system of an emergency command and dispatch system with converged communication;
Detailed Description
The following is further detailed by the specific embodiments:
the emergency management command center is reasonable in construction layout, complete in function, safe and reliable; standardizing the construction standard of the command center infrastructure of the emergency management system, and providing a safe and stable operation support environment for information, multimedia communication and other systems; the method is suitable for the requirement of informatization development, reduces the operation cost of the command center and improves the scientific management level of the command center; the method promotes the unit which has built the command center to perfect the hardware infrastructure as soon as possible, and adapts to the management of the administrative department of the emergency management bureau and the requirement of handling the emergency; the invention provides an emergency command and dispatch system integrating communication, which can realize linkage command of front and back parts and cooperative dispatching and integrated communication of services through an integrated communication emergency command and dispatch platform when an event occurs.
In the first embodiment, the first step is,
as shown in fig. 1 to 3, an emergency command scheduling system with converged communication includes a command scheduling background server, a department-level emergency command information system, an emergency management integrated application platform, and a converged communication scheduling platform; the command scheduling background server controls the operation of a department-level emergency command information system, an emergency management comprehensive application platform, a fusion communication scheduling platform and all modules related to the three; the department level emergency command information system commands and dispatches the emergency management comprehensive application platform and exchanges data with the emergency management comprehensive application platform through a department level data sharing and exchanging system, and the emergency management comprehensive application platform reports rescue site conditions and emergency events to the department level emergency command information system;
the emergency management comprehensive application platform comprises a provincial level emergency command information system, a data sharing and exchanging system, a city level emergency command information system and a county level emergency command information system;
the county-level emergency command information system reports rescue site conditions and emergency events to the city-level emergency command information system, and the city-level emergency command information system conducts command scheduling work on the county-level emergency command information system;
the city-level emergency command information system reports rescue site conditions and emergency events to the data sharing and exchanging system, the data sharing and exchanging system feeds data information back to the provincial-level emergency command information system, the provincial-level emergency command system receives the data information and arranges and feeds the information back to each level of departments of provincial-level meteorological, water conservancy and natural resources for resource pre-configuration, informs each level of departments, starts an emergency plan by each level of departments in a decision-making manner, and carries out command and rescue after natural disaster monitoring and early warning are carried out before the occurrence of the events and the events occur.
The converged communication platform can be accessed to various voice terminals and provides functions of number allocation, exchange, routing and service provision; the accessed voice terminal can carry out SIP protocol conversion through the converged communication platform and is interconnected and intercommunicated with the voice system accessed by the background server of command and dispatch, the department level emergency command information system and the emergency management comprehensive application platform.
The converged communication scheduling platform comprises an access layer, a display layer and an application layer;
the application layer transmits the received information to the emergency management comprehensive application platform through the access layer, the display layer displays the acquired information to each level of departments, and the emergency management comprehensive application platform and the department level emergency command information system carry out command and scheduling.
The access layer comprises a mobile APP, a voice terminal, a trunking talkback, a broadcast public address, a video terminal, a video monitor, an unmanned aerial vehicle, communication equipment and map data;
the application layer comprises GIS scheduling, video monitoring and audio and video scheduling;
the display terminal connected with the display layer mainly comprises a large screen, a duty dispatching desk, a desktop command terminal and a portable command box.
The emergency management comprehensive application platform also comprises a service system and an application support system;
the business system and the application support system feed back information to the provincial level emergency command system through the service bus;
the data sharing and exchanging system provides data resource support for the service bus;
the service system comprises a monitoring and early warning module, a rescue resource management module and a plan management module.
The monitoring and early warning module collects and arranges early warning information, and the early warning information is fed back to the service bus;
the rescue resource management module collects and arranges historical event conditions, emergency theoretical resources, emergency common knowledge and resource information of emergency calls, and feeds the resource information back to the provincial-level emergency command system through a service bus;
the plan management module stores a plurality of emergency plans corresponding to a plurality of different types of emergency events one by one, judges the types of the emergency events, selects the corresponding emergency plans according to the types, and feeds the emergency plans back to the provincial level emergency command system through the service bus.
The application support system comprises a uniform identity authentication module, a geographic information service system module and a uniform message service module;
the unified identity authentication module confirms single sign-on and identity authentication of the sign-on;
the geographic information service system module provides a spatial database, thematic map layer data and EGIS service information;
the unified message service module ensures the support of message receiving and sending.
The mobile individual APP is multimedia communication application software based on a public network smart phone. The system has multiple functions of trunking talkback, audio and video communication, map positioning, image shooting and transmission, video monitoring, short messages, position reporting, one-key alarming and the like, supports an Android system, and can be managed based on user levels, groups and permissions. The method can provide low-cost, high-efficiency and professional-level command scheduling, production management and cooperative operation communication means for the industry and enterprise customers.
The emergency management comprehensive application platform is connected with an emergency command center (a dispatching desk, a dispatching terminal and a command large screen), a video conference gateway, a trunking talkback gateway (comprising a public network base station and a private network base station), an emergency communication gateway (such as an individual soldier terminal, a mobile control ball, a portable command box, an unmanned aerial vehicle and the like, wherein the equipment is connected through a mesh ad hoc network or a 4G public network), a satellite communication module, a telephone network (such as a PSTN telephone, an IP telephone network, a short message and a fax) and other systems (such as a broadcasting system, a short message fax and the like).
The emergency command scheduling system can access the gateway through the broadcasting system, and fusion with the original public broadcasting system of the emergency management bureau is realized. The broadcasting area is subjected to voice broadcasting through the dispatching station, and the broadcasting can be real-time voice or audio and video files recorded in advance.
The emergency command dispatching system can be fused with the original telephone system of the emergency management office through a telephone network, and the following application scenes are realized: (1) the voice conference system can dial a fixed telephone or a mobile phone through a dispatching desk or a mobile individual soldier based on an IP network, and (2) a multi-party voice conference can be organized through the dispatching desk to invite a plurality of telephone fixed telephones and mobile phones to participate.
The emergency command scheduling system can be fused with the original interphone system of the emergency management bureau through the cluster talkback gateway, so that the following application scene is realized. (1) Through the dispatching desk, the system can carry out half-duplex talkback conversation with the original interphone. (2) Through removing individual soldier, can carry out half duplex talkback conversation with original intercom.
The video conference module is used for carrying out mobile video consultation, a platform capable of establishing multi-party remote mobile video communication and communication in time when a complex accident occurs, such as damage of important sudden equipment, damage of roads and bridges, disaster rescue, complex emergency and the like, is provided, participating terminals can be a PC, an android smart phone, a video telephone, a professional scheduling terminal, a vehicle-mounted terminal and the like, and multi-party video conference can be carried out anytime and anywhere.
The emergency command and dispatching system has the following functions:
(1) and (4) voice function:
single call: the method refers to one-to-one instant talkback of users. The user can directly initiate a call through the talkback key;
temporary group calling: the method comprises the steps that a group is temporarily established through an address book in an app terminal, a call is initiated to the temporary group through pressing a talkback key, and it is noted that members in the group must hold a talkback mobile phone terminal, activate talkback service and use the group under the condition that a network environment is normal;
group calling: the fingers are called by group identification and join the group. The members who call into the group can speak by pressing the PTT key;
multi-session support: the client can be simultaneously accessed into a plurality of groups, the speaking of people in the groups can be listened to, but the speaking right of a user is only one, so that only one group can be selected to speak, and the speaking right needs to be switched to the group when the speaking of the other group is required;
member priority: during the conversation, the member with higher priority in the group can directly rob the speaking right of the member with low priority.
The multi-party voice broadcasting function: based on the dispatcher station, several members can be selected to initiate the multiparty voice broadcast. The calling and broadcasting functions of automatic timing and manual control are supported, the broadcasting content can be real-time speaking content or pre-recorded voice files for calling and broadcasting, and calling users can only listen to speech but cannot listen to speech. The broadcasting is allowed to be stopped manually during the call broadcasting. The call broadcasting can set the call redialing times, the dispatching desk can inquire the call broadcasting record, the broadcasting is successful if the broadcasted telephone is normally picked up and answered, and the broadcasting is failed if the broadcasted telephone is not answered or the call is failed;
forced insertion: the command center of the dispatching extension set can be inserted into the voice call or the multi-party call between the two terminals through the dispatching desk during the call to form the multi-party call, and the original two parties of the call are not influenced. If the call of the dispatching desk is forcibly inserted by the dispatching desk, the forcible insertion can judge the operation authority according to the priority of the dispatching desk. In the process of call break-in, the dispatching desk hangs up to end the conversation, and the original conversation between the two parties is not influenced.
Forced dismantling: the command center can remove the voice communication between the two terminals through the dispatching desk and can communicate with one of the two terminals.
Forced breaking: the command center can forcibly disconnect the voice call between the two terminals through the dispatching desk.
Single call recording: and supporting one-to-one call recording between the policemen and storing the call recording in the background server.
(2) Video scheduling function
The real-time video return function: the scheduling personnel can remotely open the mobile individual soldier side camera, start to record videos and return the videos to the platform in real time, and through the function, the fact monitoring of the platform on an event site can be met, the execution strategy is carried out on the site through talkback according to the monitoring process, the videos can be kept in history, and the requirement of evidence preservation is met.
The mobile individual terminal initiates video return: after the mobile phone terminal initiates video return, all members in the channel can view the video, and the video can be viewed in real time on the scheduling platform.
The platform requires the mobile individual terminal to initiate video return: the platform dispatcher can enable a mobile individual terminal of a certain user to start recording the video, and the video can be checked on the dispatching platform.
The mobile video map transmission is a mobile video service developed after a 3G mobile communication network is put into commercial use in 2008, and is gradually turned to serve industrial customers by the public. After the 4G network replaces the 3G network, the video quality of video image transmission is further improved; in video image transmission under the condition of a mobile network, because of the limitation of the bandwidth of the mobile network, how to effectively solve the problem of transmitting a high-definition video image and avoid the influence on the overall video effect quality due to mosaic and image blockage caused by network jitter becomes a core technology of the mobile image transmission; after years of video optimization, juan technical team well masters a video transmission technology under a wireless network condition, and the video quality provided by a system platform is in an advanced level in the industry.
Video forwarding: the system is used for forwarding the high-definition video transmitted by the terminal to one, a plurality of or a group of other terminal users appointed at will, randomly scheduling the flow direction of the video and generating a scheduling record.
Two-way video telephony: any two terminal users, such as a PC end user, an android intelligent terminal user, an IP video telephone user and a professional handheld terminal user can freely initiate the two-way video telephone, see real-time videos of the user and the other side at the same time, and carry out high-quality voice call.
The multi-party scheduling conference function: the dispatching personnel can carry out a multiparty teleconference with the field dispatching personnel based on the group, and remote command dispatching is realized. Based on the dispatch station, several members can be selected to make a call. And manually stopping the selective calling during the selective calling process. The selective calling method is divided into simultaneous calling and sequential calling. The simultaneous calling is to initiate the calling to the selected dispatching user at the same time, the sequential calling is one by one according to the sequence, and the next member is called after the previous calling is successful or failed;
multimedia message interaction function: the dispatcher can perform multimedia message interaction with the field dispatcher on the basis of groups or point-to-point, wherein the multimedia message interaction comprises voice recording, video recording, characters, pictures, expressions and positions. Remote negotiation is rapidly carried out through more interactive forms, and meanwhile, the method can be used as a basis for later verification;
the on-site image and text reporting function is as follows: the administrator can view the relevant information of the pictures and the videos on the platform, including the uploading person, the uploading time, the specific position during the uploading and the like.
One-key alarm function: the system supports one-key linkage alarm, the dispatching desk receives alarm information in real time and displays a field alarm image, and meanwhile other members in the same group can receive alarm prompt in time.
When an emergency occurs, the alarm button on the individual soldier is clicked or the SOS key of the individual soldier is moved, the real-time video and the position of the individual soldier are reported to a command center, and an alarm whistle is sounded. The command center dispatcher station will immediately see the video of the law enforcement officer and its exact location. Other mobile terminals APP in the same group can also receive the alarm help-seeking information of the personnel in real time, can know the GIS position of the team member in real time, and go to the site for rescue support before map navigation.
Multi-priority calling: the calling has different priorities, the preemption right in the group calling process also has different priorities, and when a plurality of people call simultaneously, the authority is distributed according to the priority from high to low.
Dynamic recombination: the users can be dynamically regrouped at any time, and certain users or user groups can be regrouped into one group.
Entering later: users who fail to join at the beginning of a group call can enter or join the call later.
White list call recording: and the terminal automatically records the voice when dialing or answering the white list call and stores the voice in the background server.
A recording pen: after the recording pen is opened, the terminal can carry out local recording and can manually (automatically) upload the recording to the background server.
And (3) notification announcement: the administrator can send the notice and the announcement, and the notice and the announcement information can be sent to any one or more appointed persons, one or more talkback groups or all members, and the statistical confirmation is carried out on the receiving objects.
Fixed group (channel): the fixed group is a permanent group (channel) fixedly established by system management according to the working requirements of users, and only a dispatcher or an administrator of the fixed group has the authority to delete.
Temporary group (channel): the temporary groups (channels) may be self-established by the ordinary dispatch stations and end users.
The medicine is to be remotely killed: the dispatcher can remotely and remotely kill any terminal user in a group managed by the dispatcher, the object killed remotely is forced to be offline, and the platform cannot be logged in again after the object killed remotely until the dispatcher cancels the killing.
Eight levels of call authority: the calling authority of the terminal user is divided into eight levels from 0-7, the advanced authority user can interrupt the ongoing group calling of the advanced user at any time, and the authority is higher when the number is smaller.
The called party displays: whether it is a single call or a group call, the called person can see the name and ID of the call originator.
(3) Map scheduling function
Outdoor positioning function: and the mobile individual terminal carries out outdoor positioning through a GPS positioning technology.
The dispatcher can adjust and watch the position information of the mobile individual user on the platform side in real time and display the position information in a map.
Actively reporting: and setting the reporting frequency of the mobile individual terminal, and automatically reporting the position of the mobile individual terminal at regular time.
And passive reporting: the scheduler can request a certain user to report the position at the platform end.
The track playback function: in a specific period, due to certain events, a dispatcher may need to extract and analyze the action track of a certain user in the period, so that under the scene, the track playback function can solve the requirement for the user, after the start time and the end time are selected, the track of the user is displayed on a map, in a data area, the user can also view the composition points of the track, each point comprises detailed time, and satellite positioning or base station positioning and the address of the point during reporting, and the point can also be viewed on the map.
The position information reported in real time is sequenced and rearranged into 2 groups of data, and the data is marked and connected on the map, so that the description of the motion track is achieved.
The function is mainly based on the reported position of App, and the function is rearranged and displayed through an algorithm at the later stage.
The function of the sub-fence is as follows: the electronic fence is mainly used for managing and controlling daily work areas of mobile individual soldier users, because a dispatcher cannot pay attention to each work user on a screen for 24 hours, the electronic fence becomes an early warning platform for violating work area rules during working, and starting from the rule, the electronic fence supports prohibition and prohibition rules:
time period: an independent monitoring time period can be set for each electronic fence, so that regular matching under the shift control is effectively managed, and if the starting time and the ending time are not set, the system can be regarded as 24-hour uninterrupted monitoring.
Forbidding: and when the user enters the electronic fence area, giving an early warning.
Forbidding: and when the user exceeds the electronic fence area, giving an early warning.
The function mainly depends on the position reported by the mobile phone, the algorithm of points contained in the fence graph and the like to analyze whether the graph coverage area contains the points, and finally, whether the points are early warning points is confirmed according to the fence rule.
Circle selective call function: to facilitate scheduling, the user may circle the map and then call the online users in the circled area.
Member status checking function: the real-time state of each mobile individual terminal can be checked on the dispatching desk, and the real-time state comprises online state, offline state, ringing state, conversation state and the like.
(4) Mobile video conference function:
the system provides a platform capable of establishing multi-party remote mobile video communication and communication in real time when sudden complex events occur, such as sudden important equipment damage, road and bridge damage, disaster rescue, complex emergency events and the like, the types of participating terminals can be a PC (personal computer), an android smart phone, a video telephone, a professional scheduling terminal, a vehicle-mounted terminal and the like, and multi-party video conferences can be carried out anytime and anywhere.
Example two:
as shown in fig. 1 to 5, an emergency command scheduling system with converged communication includes a command scheduling background server, a department-level emergency command information system, an emergency management integrated application platform, and a converged communication scheduling platform; the command scheduling background server controls the operation of a department-level emergency command information system, an emergency management comprehensive application platform, a fusion communication scheduling platform and all modules related to the three; the department level emergency command information system commands and dispatches the emergency management comprehensive application platform and exchanges data with the emergency management comprehensive application platform through a department level data sharing and exchanging system, and the emergency management comprehensive application platform reports rescue site conditions and emergency events to the department level emergency command information system;
the emergency management comprehensive application platform comprises a provincial level emergency command information system, a data sharing and exchanging system, a city level emergency command information system and a county level emergency command information system;
the county-level emergency command information system reports rescue site conditions and emergency events to the city-level emergency command information system, and the city-level emergency command information system conducts command scheduling work on the county-level emergency command information system;
the city-level emergency command information system reports rescue site conditions and emergency events to the data sharing and exchanging system, the data sharing and exchanging system feeds data information back to the provincial-level emergency command information system, the provincial-level emergency command system receives the data information and arranges and feeds the information back to each level of departments of provincial-level meteorological, water conservancy and natural resources for resource pre-configuration, informs each level of departments, starts an emergency plan by each level of departments in a decision-making manner, and carries out command and rescue after natural disaster monitoring and early warning are carried out before the occurrence of the events and the events occur.
The converged communication platform can be accessed to various voice terminals and provides functions of number allocation, exchange, routing and service provision; the accessed voice terminal can carry out SIP protocol conversion through the converged communication platform and is interconnected and intercommunicated with the voice system accessed by the background server of command and dispatch, the department level emergency command information system and the emergency management comprehensive application platform.
The converged communication scheduling platform comprises an access layer, a display layer and an application layer;
the application layer transmits the received information to the emergency management comprehensive application platform through the access layer, the display layer displays the acquired information to each level of departments, and the emergency management comprehensive application platform and the department level emergency command information system carry out command and scheduling.
The access layer comprises a mobile APP, a voice terminal, a trunking talkback, a broadcast public address, a video terminal, a video monitor, an unmanned aerial vehicle, communication equipment and map data;
the application layer comprises GIS scheduling, video monitoring and audio and video scheduling;
the display terminal connected with the display layer mainly comprises a large screen, a duty dispatching desk, a desktop command terminal and a portable command box.
The emergency management comprehensive application platform also comprises a service system and an application support system;
the business system and the application support system feed back information to the provincial level emergency command system through the service bus;
the data sharing and exchanging system provides data resource support for the service bus;
the service system comprises a monitoring and early warning module, a rescue resource management module and a plan management module.
The monitoring and early warning module collects and arranges early warning information, and the early warning information is fed back to the service bus;
the rescue resource management module collects and arranges historical event conditions, emergency theoretical resources, emergency common knowledge and resource information of emergency calls, and feeds the resource information back to the provincial-level emergency command system through a service bus;
the plan management module stores a plurality of emergency plans corresponding to a plurality of different types of emergency events one by one, judges the types of the emergency events, selects the corresponding emergency plans according to the types, and feeds the emergency plans back to the provincial level emergency command system through the service bus.
The application support system comprises a uniform identity authentication module, a geographic information service system module and a uniform message service module;
the unified identity authentication module confirms single sign-on and identity authentication of the sign-on;
the geographic information service system module provides a spatial database, thematic map layer data and EGIS service information;
the unified message service module ensures the support of message receiving and sending.
The emergency management comprehensive application platform is connected with an emergency command center (a dispatching desk, a dispatching terminal and a command large screen), a video conference module, a trunking talkback module (comprising a public network base station and a private network base station), an emergency communication module (such as an individual soldier terminal, a mobile control ball, a portable command box, an unmanned aerial vehicle and the like, and the equipment is connected through a mesh ad hoc network or a 4G public network), a satellite communication module, a telephone network (such as a PSTN telephone, an IP telephone network, short messages and faxes) and other systems (such as a broadcasting system, a short message fax and the like).
The business system also comprises a safety production risk detection and early warning system, wherein the safety production risk detection and early warning system comprises a risk comprehensive monitoring module, a risk intelligent evaluation module, a risk accurate early warning module and a risk trend prediction module;
the comprehensive risk monitoring module is used for gathering and visualizing risk element data, sensing the running state of an enterprise safety monitoring system and intelligently identifying potential safety hazard videos. The comprehensive risk monitoring function development can be carried out, and the visualized integrated display of the on-line monitoring data of key enterprises with conditions in coal mines, tailing ponds, major dangerous source storage units (storage tank areas and reservoir areas) of dangerous chemicals and firework and firecracker high-risk industries is realized. And the panoramic video monitoring information of the dangerous chemical production enterprises and key storage enterprises, the video monitoring of the monitoring center, the key storage tank areas and the video monitoring information of the storage areas are accessed preferentially to be consulted.
The risk intelligent evaluation module is used for enterprise safety mountain-forming risk comprehensive evaluation, industry and regional safety production risk comprehensive evaluation and evaluation model system self-learning optimization, and can establish a tailing pond, a dangerous chemical major hazard source storage unit (a storage tank area and a storage area) and a firework and firecracker high-risk industry enterprise safety production risk evaluation model and realize enterprise risk intelligent analysis and enterprise risk multi-dimensional image.
The risk accurate early warning module is used for automatically generating risk early warning information, intelligently generating a risk early warning pushing scheme and pushing the risk early warning information in a one-key mode; the risk early warning information pushing scheme can be intelligently generated according to the dimensions of risk types, risk grades, responsibility subjects and the like.
The risk trend prediction module is used for enterprise risk trend analysis, industry and regional risk trend deduction and risk trend analysis model adaptive evolution, establishes an industry and regional safety production risk trend deduction model according to different industry and natural environment characteristics, and intelligently deduces industry and regional safety production risk development trends by combining industry and regional safety production risk monitoring data, evaluation data, natural disaster monitoring and early warning data and the like.
Preferably, the business system further comprises a natural disaster comprehensive detection and early warning system, wherein the natural disaster comprehensive detection and early warning system comprises a full-factor comprehensive monitoring module, a comprehensive risk assessment module, a disaster risk early warning module and a disaster situation intelligent analysis and consultation development module;
the full-element comprehensive monitoring module is used for remote sensing monitoring data analysis, data visualization integration, dynamic situation perception, vertical disaster inversion, remote sensing monitoring data analysis and preliminary construction of a map of regional basic information, and has dynamic situation perception data access capacity.
The comprehensive risk evaluation module is used for evaluating regional risks, time-degree risks and special risks;
the disaster risk early warning module is used for intelligently generating early warning, studying and judging early warning information, pushing the early warning information and basically completing the generation of the early warning information and the deduction of the early warning information.
The dynamic situation perception and the vertical disaster inversion are used for disaster trend deduction, multi-disaster chain analysis, disaster simulation and loss prediction and multi-party remote consultation research and judgment.
Furthermore, the emergency command and dispatching system also has an address book function, two large address book systems of an application address book at ordinary times and an emergency address book based on a group which are divided according to administration can be formed, and task requirements in different periods are met.
The basic information of the personnel, the function of integrating the address list by taking the dispatching personnel as the center, comprises departments, mobile phone numbers, member levels and the like, and the dispatching personnel can conveniently and effectively manage and maintain the information of the dispatching personnel.
The converged address book is embodied in the form of an organizational structure. The organization structure directly reflects the personnel scope authority, the personnel scope authority is from top to bottom according to the organization structure, and the personnel of the next level department can only see the personnel of the current and lower level departments than the personnel of the current and lower level departments. For example, a central office dispatcher can monitor and dispatch each subordinate branch personnel on the platform, and each branch dispatcher can only monitor and dispatch personnel in the following departments, so that the design of data unification and platform permission isolation is achieved. The organization framework can be configured in the background, and a dispatching desk and a mobile individual-soldier APP are synchronously updated, so that real-time data synchronization is realized.
Based on the address book, the dispatcher can make voice call, video call and send text message, and simultaneously can initiate conference, talkback, broadcast and other services through collusion.
The administrator can establish a group talkback, set the priority of the group members and also can directly talkback with the mobile phone through the platform.
Furthermore, the invention also provides a dispatching method utilizing the emergency command dispatching system, which comprises the following steps,
s1, when an emergency occurs, the emergency command dispatching system is started, and the event information is fed back to the department level emergency command information system and the emergency management comprehensive application platform through the fusion communication dispatching platform by the voice terminal; all terminals authorized by the converged communication dispatching platform can initiate calls, all the terminals on line after initiating the full call are automatically switched to the full call group to listen to the instructions of the full call group, the terminals in conversation or talkback are forcibly interrupted and switched to the full call group, and the provincial level emergency command information system, the municipal level emergency command information system and the county level emergency command information system all receive the relevant instructions;
s2, tracking and detecting the rescue key point by using the terminal connected with the access layer, and transmitting the on-site video and the photo to the command center in real time
S3, the plan management module judges the type of the emergency according to the obtained event information and feeds back the corresponding emergency plan to the department-level emergency command information system;
s4, the rescue resource management module feeds back the historical event condition, emergency theoretical resource, emergency common knowledge and emergency telephone resource information related to the event information to the provincial level emergency command system through the service bus according to the event information;
s5, the display terminal connected with the display layer displays the information obtained by the service system to the dispatcher
S6, after receiving the event information, the dispatcher quickly starts the mixed audio and video conference, and the conference party can include a leader desktop command terminal, a video conference terminal, a fixed telephone, an out-of-duty person mobile phone APP, a monitoring video picture, a receiving terminal of a front line rescuer and the like, so that the full connection of a multi-terminal voice and multimedia system is realized, and the sharing and intercommunication of the whole staff to the event information is realized;
and S7, selecting matched emergency plans by the emergency management comprehensive application platform according to the display information screened by the plan management module, calling a plurality of calling groups in the emergency plans in sequence, and after conference discussion, issuing plan tasks to receiving terminals of staff on duty by a dispatcher to prompt the calling groups to prepare for emergency.
The foregoing is merely an example of the present invention, and common general knowledge in the field of known specific structures and characteristics is not described herein in any greater extent than that known in the art at the filing date or prior to the priority date of the application, so that those skilled in the art can now appreciate that all of the above-described techniques in this field and have the ability to apply routine experimentation before this date can be combined with one or more of the present teachings to complete and implement the present invention, and that certain typical known structures or known methods do not pose any impediments to the implementation of the present invention by those skilled in the art. It should be noted that, for those skilled in the art, without departing from the structure of the present invention, several changes and modifications can be made, which should also be regarded as the protection scope of the present invention, and these will not affect the effect of the implementation of the present invention and the practicability of the patent.

Claims (10)

1. The utility model provides a communication-converged emergency command dispatch system which characterized in that:
the system comprises a command scheduling background server, a department-level emergency command information system, an emergency management comprehensive application platform and a fusion communication scheduling platform;
the command scheduling background server controls the operation of a department-level emergency command information system, an emergency management comprehensive application platform, a fusion communication scheduling platform and all modules related to the three;
the department level emergency command information system commands and dispatches the emergency management comprehensive application platform and exchanges data with the emergency management comprehensive application platform through a department level data sharing and exchanging system, and the emergency management comprehensive application platform reports rescue site conditions and emergency events to the department level emergency command information system;
the emergency management comprehensive application platform comprises a provincial level emergency command information system, a data sharing and exchanging system, a city level emergency command information system and a county level emergency command information system;
the county-level emergency command information system reports rescue site conditions and emergency events to the city-level emergency command information system, and the city-level emergency command information system conducts command scheduling work on the county-level emergency command information system;
the city-level emergency command information system reports rescue site conditions and emergency events to the data sharing and exchanging system, the data sharing and exchanging system feeds data information back to the provincial-level emergency command information system, the provincial-level emergency command system receives the data information and arranges and feeds the information back to each level of departments of provincial-level meteorological, water conservancy and natural resources for resource pre-configuration, informs each level of departments, starts an emergency plan by each level of departments in a decision-making manner, and carries out command and rescue after natural disaster monitoring and early warning are carried out before the occurrence of the events and the events occur.
2. The fused communication emergency command and dispatch system according to claim 1, wherein: the converged communication platform can be accessed to various voice terminals and provides functions of number allocation, exchange, routing and service provision; the accessed voice terminal can carry out SIP protocol conversion through the converged communication platform and is interconnected and intercommunicated with the voice system accessed by the background server of command and dispatch, the department level emergency command information system and the emergency management comprehensive application platform.
3. The fused communications emergency command and dispatch system according to claim 2, wherein: the converged communication scheduling platform comprises an access layer, a display layer and an application layer;
the application layer transmits the received information to the emergency management comprehensive application platform through the access layer, the display layer displays the acquired information to each level of departments, and the emergency management comprehensive application platform and the department level emergency command information system carry out command and scheduling.
4. The fused communications emergency command and dispatch system of claim 3, wherein: the access layer comprises a mobile APP, a voice terminal, a trunking talkback, a broadcast public address, a video terminal, a video monitor, an unmanned aerial vehicle, communication equipment and map data;
the application layer comprises GIS scheduling, video monitoring and audio and video scheduling;
the display terminal connected with the display layer mainly comprises a large screen, a duty dispatching desk, a desktop command terminal and a portable command box.
5. The converged communication emergency command dispatch system of claim 4, wherein: the emergency management comprehensive application platform also comprises a service system and an application support system;
the business system and the application support system feed back information to the provincial level emergency command system through the service bus;
the data sharing and exchanging system provides data resource support for the service bus;
the service system comprises a monitoring and early warning module, a rescue resource management module and a plan management module.
6. The converged communication emergency command dispatch system of claim 5, wherein:
the monitoring and early warning module collects and arranges early warning information, and the early warning information is fed back to the service bus;
the rescue resource management module collects and arranges historical event conditions, emergency theoretical resources, emergency common knowledge and resource information of emergency calls, and feeds the resource information back to the provincial-level emergency command system through a service bus;
the plan management module stores a plurality of emergency plans corresponding to a plurality of different types of emergency events one by one, judges the types of the emergency events, selects the corresponding emergency plans according to the types, and feeds the emergency plans back to the provincial level emergency command system through the service bus.
7. The fused communications emergency command and dispatch system of claim 6, wherein:
the application support system comprises a uniform identity authentication module, a geographic information service system module and a uniform message service module;
the unified identity authentication module confirms single sign-on and identity authentication of the sign-on;
the geographic information service system module provides a spatial database, thematic map layer data and EGIS service information;
the unified message service module ensures the support of message receiving and sending.
8. The fused communications emergency command dispatch system of claim 7, wherein: the business system also comprises a safety production risk detection and early warning system, wherein the safety production risk detection and early warning system comprises a risk comprehensive monitoring module, a risk intelligent evaluation module, a risk accurate early warning module and a risk trend prediction module;
the risk comprehensive monitoring module is used for gathering and visualizing risk element data, sensing the running state of an enterprise safety monitoring system and intelligently identifying potential safety hazard videos;
the risk intelligent evaluation module is used for enterprise safety mountain-forming risk comprehensive evaluation, industry and region safety production risk comprehensive evaluation and evaluation model system self-learning optimization;
the risk accurate early warning module is used for automatically generating risk early warning information, intelligently generating a risk early warning pushing scheme and pushing the risk early warning information in a one-key mode;
the risk trend prediction module is used for enterprise risk trend analysis, industry and regional risk trend deduction and risk trend analysis model adaptive evolution.
9. The fused communications emergency command dispatch system of claim 7, wherein: the business system also comprises a natural disaster comprehensive detection and early warning system, and the natural disaster comprehensive detection and early warning system comprises a full-factor comprehensive monitoring module, a comprehensive risk assessment module, a disaster risk early warning module and a disaster situation intelligent analysis and consultation development module;
the full-element comprehensive monitoring module is used for remote sensing monitoring data analysis, data visualization integration, dynamic situation perception and vertical disaster inversion;
the comprehensive risk evaluation module is used for evaluating regional risks, time-degree risks and special risks;
the disaster risk early warning module is used for intelligently generating early warning, studying and judging early warning information and pushing the early warning information;
the dynamic situation perception and the vertical disaster inversion are used for disaster trend deduction, multi-disaster chain analysis, disaster simulation and loss prediction and multi-party remote consultation research and judgment.
10. A method of emergency command dispatch system dispatch using claims 8 or 9, wherein; comprises the following steps of (a) carrying out,
s1, when an emergency occurs, the emergency command dispatching system is started, and the event information is fed back to the department level emergency command information system and the emergency management comprehensive application platform through the fusion communication dispatching platform by the voice terminal; all terminals authorized by the converged communication dispatching platform can initiate calls, all the terminals on line after initiating the full call are automatically switched to the full call group to listen to the instructions of the full call group, the terminals in conversation or talkback are forcibly interrupted and switched to the full call group, and the provincial level emergency command information system, the municipal level emergency command information system and the county level emergency command information system all receive the relevant instructions;
s2, tracking and detecting the rescue key point by using the terminal connected with the access layer, and transmitting the on-site video and the photo to the command center in real time
S3, the plan management module judges the type of the emergency according to the obtained event information and feeds back the corresponding emergency plan to the department-level emergency command information system;
s4, the rescue resource management module feeds back the historical event condition, emergency theoretical resource, emergency common knowledge and emergency telephone resource information related to the event information to the provincial level emergency command system through the service bus according to the event information;
s5, the display terminal connected with the display layer displays the information obtained by the service system to the dispatcher
S6, after receiving the event information, the dispatcher quickly starts the mixed audio and video conference, and the conference party can include a leader desktop command terminal, a video conference terminal, a fixed telephone, an out-of-duty person mobile phone APP, a monitoring video picture, a receiving terminal of a front line rescuer and the like, so that the full connection of a multi-terminal voice and multimedia system is realized, and the sharing and intercommunication of the whole staff to the event information is realized;
and S7, selecting matched emergency plans by the emergency management comprehensive application platform according to the display information screened by the plan management module, calling a plurality of calling groups in the emergency plans in sequence, and after conference discussion, issuing plan tasks to receiving terminals of staff on duty by a dispatcher to prompt the calling groups to prepare for emergency.
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