CN113496366A - Information processing method and system, server and user side - Google Patents
Information processing method and system, server and user side Download PDFInfo
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- CN113496366A CN113496366A CN202010201983.0A CN202010201983A CN113496366A CN 113496366 A CN113496366 A CN 113496366A CN 202010201983 A CN202010201983 A CN 202010201983A CN 113496366 A CN113496366 A CN 113496366A
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Abstract
The invention discloses an information processing method and system, a server side and a user side, and relates to the technical field of computers. One embodiment of the method comprises: receiving first information sent by a distribution end; determining whether the goods are delivered according to the first information; if the goods are not delivered, the first information is sent to the user side; receiving current second information sent by the user side; wherein the current second information includes: the first information. The embodiment can improve the distribution efficiency and the user experience.
Description
Technical Field
The present invention relates to the field of computer technologies, and in particular, to an information processing method and system, a server, and a client.
Background
At the distribution site or the sorting center, the distribution personnel need to verify the collected goods. In the process, the distribution end acquires the first information and sends the first information to the service end, so that the service end feeds back second information corresponding to the first information to the distribution end, and distribution personnel can verify the goods according to the second information displayed by the distribution end.
In an actual application scenario, if the user side does not perform the shipping operation, that is, the user side does not send the second information to the server side, the server side cannot feed back the correct second information to the distribution side, thereby causing a failure in verification. In order to verify the goods, in the prior art, the delivery personnel notifies the user so that the user can conveniently carry out the delivery operation, and the user side sends the second information to the server side.
However, this method requires the delivery personnel to contact the user offline, which reduces delivery efficiency and affects user experience.
Disclosure of Invention
In view of this, embodiments of the present invention provide an information processing method and system, a server and a user, which can improve distribution efficiency and user experience.
In a first aspect, an embodiment of the present invention provides an information processing method, including:
receiving first information sent by a distribution end;
determining whether the goods are delivered according to the first information;
if the goods are not delivered, the first information is sent to the user side;
receiving current second information sent by the user side; wherein the current second information includes: the first information.
Alternatively,
the determining whether the goods are delivered according to the first information includes:
it is determined whether second information including the first information is received.
Alternatively,
further comprising:
determining current user information according to the first information;
determining an order urging mode according to the current user information;
the sending the first information to the user side includes:
and sending the first information to the user side according to the order urging mode.
Alternatively,
the sending the first information to the user side according to the order urging mode comprises:
and if the order urging mode is automatically triggered, calling a delivery interface of the user side to send the first information to the user side.
Alternatively,
the sending the first information to the user side according to the order urging mode comprises:
if the order urging mode is manually triggered, calling an order urging interface of the user side to send the first information to the user side; sending prompt information to a user; wherein, the prompt message comprises the first message.
Alternatively,
further comprising:
generating an order-urging task corresponding to the first information;
the sending the first information to the user side includes:
and asynchronously executing the order-urging task corresponding to the first information so as to send the first information to the user side.
Alternatively,
further comprising:
and determining whether an order-urging task corresponding to the first information exists, and if not, executing the order-urging task corresponding to the first information.
Alternatively,
before the receiving the current second information sent by the user side, the method further includes:
and sending non-delivery prompt information to the delivery end.
In a second aspect, an embodiment of the present invention provides an information processing method, including:
receiving first information sent by a server;
determining current second information according to the first information; wherein the current second information includes: the first information;
and sending the current second information to the server.
Alternatively,
the receiving of the first information sent by the server includes:
receiving first information sent by the server through a delivery interface;
the determining the current second information according to the first information includes:
inquiring a plurality of stored second information according to the first information to obtain the current second information;
the sending the current second information to the server includes:
and sending the current second information to the server through the delivery interface.
Alternatively,
the receiving of the first information sent by the server includes:
receiving first information sent by the server through an order-urging interface;
the determining the current second information according to the first information includes:
generating a list urging page according to the first information;
displaying the urging sheet page;
if a delivery instruction aiming at the first information is received, inquiring a plurality of stored second information according to the first information to obtain the current second information;
the sending the current second information to the server includes:
and sending the current second information to the server through a delivery interface.
Alternatively,
further comprising:
and determining whether the goods are delivered according to the first information, and if not, executing the step of determining the current second information according to the first information.
In a third aspect, an embodiment of the present invention provides a server, including:
the first receiving module is configured to receive first information sent by a distribution end;
a determining module configured to determine whether the goods are delivered according to the first information; if the goods are not delivered, the first information is sent to the user side;
the second receiving module is configured to receive current second information sent by the user side; wherein the current second information includes: the first information.
In a fourth aspect, an embodiment of the present invention provides a user side, including:
the receiving module is configured to receive first information sent by a server;
the determining module is configured to determine current second information according to the first information; wherein the current second information includes: the first information;
and the sending module is configured to send the current second information to the server.
In a fifth aspect, an embodiment of the present invention provides an information processing system, including: the server, the distribution end and the user end in the above embodiments.
In a sixth aspect, an embodiment of the present invention provides an electronic device, including:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement a method as in any one of the embodiments described above.
In a seventh aspect, an embodiment of the present invention provides a computer-readable medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the method according to any one of the above embodiments.
One embodiment of the above invention has the following advantages or benefits: the server can determine whether to obtain the shipment according to the first information, and if not, the server can enable the user to feed back corresponding second information by sending the first information to the user. That is to say, the information processing process is completed by the server and the user together, and the participation of distribution personnel is not needed, so that the distribution efficiency and the user experience can be improved.
Further effects of the above-mentioned non-conventional alternatives will be described below in connection with the embodiments.
Drawings
The drawings are included to provide a better understanding of the invention and are not to be construed as unduly limiting the invention. Wherein:
fig. 1 is a flowchart of an information processing method applied to a server according to an embodiment of the present invention;
fig. 2 is a flowchart of an information processing method applied to a user side according to an embodiment of the present invention;
FIG. 3 is a flow chart of an information processing method applied to an information processing system according to an embodiment of the present invention;
FIG. 4 is a schematic diagram of an invoice page provided by one embodiment of the invention;
fig. 5 is a schematic diagram of a server according to an embodiment of the present invention;
fig. 6 is a schematic diagram of a user end according to an embodiment of the present invention;
FIG. 7 is an exemplary system architecture diagram in which embodiments of the present invention may be employed;
fig. 8 is a schematic structural diagram of a computer system suitable for implementing a terminal device or a server according to an embodiment of the present invention.
Detailed Description
Exemplary embodiments of the present invention are described below with reference to the accompanying drawings, in which various details of embodiments of the invention are included to assist understanding, and which are to be considered as merely exemplary. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.
In an actual application scenario, if the verification fails, the distribution personnel contacts the user through offline modes such as telephone, short message and the like, so that the user triggers the user side to send the second information to the server side. However, this method wastes time for the delivery personnel, reducing delivery efficiency and user experience.
In view of this, as shown in fig. 1, an embodiment of the present invention provides an information processing method applied to a server, including:
step 101: and receiving first information sent by a distribution end.
The distribution end may be installed in a handheld device of the distribution personnel, and the handheld device may be a PDA (Personal Digital Assistant). The distribution end can acquire the freight note number by scanning the two-dimensional code on the freight note or according to the input of distribution personnel and the like, and sends the freight note number to the server. The service end can be a distribution system of the logistics company, and the user end can provide applications for the logistics company to be used by the merchant.
The first information may be an invoice number, a shipper, or the like.
Step 102: and determining whether the goods are delivered according to the first information, if so, executing step 103, otherwise, executing step 104.
If the goods are delivered, it is indicated that second information corresponding to the first information is stored in the server, and the server can directly feed the information back to the delivery end, so that the delivery personnel can check the goods conveniently. If the delivery is not carried out, it is indicated that second information corresponding to the first information does not exist in the server, and the server cannot acquire the corresponding current second information. Therefore, if it is determined that the goods are not shipped, the shipment needs to be sent from the user side.
Wherein, the second information may include: order information or waybill information such as a consignment number, an order number, a shipping address, a receiving address, a shipper, a consignee, and the like.
Step 103: and acquiring the current second information from the stored second information according to the first information.
Step 104: and sending the first information to the user terminal.
Step 105: receiving current second information sent by a user side; wherein, the current second information includes: the first information.
And after the server side acquires the current second information, the server side sends the current second information to the distribution side so as to facilitate the verification of distribution personnel.
In the embodiment of the invention, the server side can determine whether to obtain the shipment according to the waybill number, and if not, the server side can enable the user side to feed back corresponding second information by sending the waybill number to the user side. That is to say, the information processing process is completed by the server and the user together, and the participation of distribution personnel is not needed, so that the distribution efficiency and the user experience can be improved.
In one embodiment of the invention, determining whether the goods are shipped according to the first information comprises:
it is determined whether second information including the first information is received.
In a practical application scenario, whether the goods are delivered or not can be determined according to the recorded delivery state corresponding to the invoice number.
In one embodiment of the invention, the method further comprises:
determining current user information according to the first information;
determining an order urging mode according to the current user information;
sending first information to a user side, wherein the first information comprises:
and sending first information to the user side according to the order urging mode.
In an application scenario, the server side determines a current merchant identifier according to the first information, and determines an order urging mode identifier according to the current merchant identifier; and determining an order-urging mode according to the order-urging mode identification. In this scenario, the server may record the order-promoting mode identifier corresponding to each merchant identifier through the order-promoting mode identifier field, for example, the order-promoting mode identifier includes 1 and 2, where 1 represents automatic triggering and 2 represents manual triggering.
In another application scenario, the server determines the waybill number section where the first information is located, and determines an order urging mode corresponding to the first information according to the corresponding relation between the preset waybill number section and the order urging mode.
In the embodiment of the invention, the current user information is different, and the corresponding waybill urging modes of the waybill number can be different. Therefore, the embodiment of the invention can provide different invoicing modes aiming at different users so as to adapt to the requirements of different users.
The order-entry mode will be described in detail below.
In an embodiment of the present invention, sending first information to a user side according to an order-urging mode includes:
and if the order urging mode is automatically triggered, calling a delivery interface of the user side to send the first information to the user side.
The delivery interface corresponds to the automatic triggering, and when the order urging mode is the automatic triggering, the first information is transmitted to the user side through the delivery interface. The delivery interface is distinguished from the following invoicing interface, which is aimed at manual triggering. The two interfaces respectively correspond to two ordering modes, so that the user end can more accurately and rapidly complete information processing in different modes according to the difference of the interfaces.
In an embodiment of the present invention, sending first information to a user side according to an order-urging mode includes:
if the order urging mode is manually triggered, calling an order urging interface of the user side to send first information to the user side; sending prompt information to a user; the prompt message comprises first information.
The embodiment of the invention can remind the user to carry out the delivery operation in time through the prompt message so as to trigger the user side to send the current second message to the server side. The shipping operation can be a click operation of the user for the "shipping" identifier displayed at the user terminal. Certainly, in an actual application scenario, the server may not send a prompt message to the user, and at this time, the user may check the invoice page provided by the user side according to a certain time interval to determine whether goods requiring information processing exist.
In one embodiment of the invention, the method further comprises: generating an order-urging task corresponding to the first information;
sending first information to a user side, wherein the first information comprises:
and asynchronously executing the order-urging task corresponding to the first information so as to send the first information to the user side.
Considering that the server may process a large number of waybill numbers at the same time, in order to shorten the processing time of the server and improve the distribution efficiency, the embodiment of the invention asynchronously executes the waybill forcing task.
And executing the order-urging task corresponding to the first information, determining the current user information according to the first information, determining an order-urging mode according to the current user information, and sending the first information to the user side according to the order-urging mode.
The method has the advantages that the first information is sent to the user side in the mode of executing the order-urging tasks, the coupling degree of codes of the server side can be reduced, and when any one order-urging task is wrong, the other order-urging tasks are not affected.
In an embodiment of the present invention, to prevent the server from repeatedly urging the order, the method further includes: and determining whether an order-urging task corresponding to the first information exists, and if not, executing generation of the order-urging task corresponding to the first information.
If the order-urging task is not generated, the server-side can also avoid repeated order-urging by the following method: and determining whether the first information is sent to the user terminal, and if not, executing sending the first information to the user terminal.
In an embodiment of the present invention, before receiving the current second information sent by the user terminal, the method further includes: and sending non-delivery prompt information to the delivery end.
The delivery end can display the non-delivery prompt information to prompt the delivery personnel that the goods are not delivered, and the delivery personnel can check other goods firstly and then check the goods again after a period of time. The embodiment of the invention can enable the delivery personnel to know the delivery state of the goods in time and improve the delivery efficiency of the goods.
As shown in fig. 2, an embodiment of the present invention provides an information processing method, applied to a user side, including:
step 201: and receiving first information sent by a server.
Step 202: determining current second information according to the first information; wherein, the current second information includes: first information;
step 203: and sending the current second information to the server.
In the embodiment of the present invention, the user side may feed back the current second information to the server side according to the first information, thereby completing information processing. According to the process, the distribution personnel do not need to contact the users offline, and the information processing and distribution efficiency can be improved.
In an embodiment of the present invention, there are two execution modes for the user side corresponding to the two invoicing modes.
For automatic triggering:
in an embodiment of the present invention, receiving first information sent by a server includes: receiving first information sent by a server through a delivery interface;
determining current second information according to the first information, comprising:
inquiring a plurality of stored second information according to the first information to obtain current second information;
sending the current second information to the server, including:
and sending the current second information to the server through the delivery interface.
In the process, the user side can determine that the order-urging mode is automatically triggered according to the delivery interface, so that the user side can directly inquire the current second information according to the first information and feed back the current second information through the delivery interface. The process is completely realized automatically by the user side without the participation of the user.
For manual triggering:
in an embodiment of the present invention, receiving first information sent by a server includes: receiving first information sent by a server through an order-urging interface;
determining current second information according to the first information, comprising:
generating a list urging page according to the first information;
displaying an urging bill page;
if a delivery instruction aiming at the first information is received, inquiring a plurality of stored second information according to the first information to obtain current second information;
sending the current second information to the server, including:
and sending the current second information to the server through the delivery interface.
The first information and the corresponding information processing identification can be displayed in the menu urging page, a user can click the information processing identification, and after the click trigger of the user is received, the user side determines the current second information according to the first information and feeds the current second information back to the server side. In contrast to automatic triggering, manual triggering allows the user to freely select when to perform information processing operations, during which the user may select to perform information processing operations on multiple items at once. Through the order urging page, the user can know the information processing condition in time, and the user experience is improved.
It should be noted that, in the embodiment of the present invention, the current second information is fed back to the server through the delivery interface, and in an actual application scenario, other interfaces may also be used, for example, an order-urging interface is used to feed back the current second information to the server.
In an embodiment of the present invention, in order to prevent the user side from performing repeated execution to cause resource waste, considering that the user side may perform information processing during the process of sending the first information to the user side by the server side, the method further includes: and determining whether the goods are delivered according to the first information, and if not, determining the current second information according to the first information.
The user side can record the delivery state of each invoice number, and the user side can search the delivery state of the first information to determine whether the goods corresponding to the first information are delivered.
As shown in fig. 3, the present invention takes an information processing system composed of a client, a server and a distributor as an example to describe in detail an information processing method, which includes:
step 301: and the distribution end acquires the freight bill number.
Step 302: and the distribution end sends the invoice number to the server end.
Step 303: the server determines whether the waybill information including the waybill number is received, and if not, step 304 is performed.
The server side comprises an external order system and an waybill system, wherein the external order system stores user information, and the waybill system stores waybill information. The waybill information may include a waybill number, a consignee, a shipper, a consignee address, a shipping address, etc.
In the embodiment of the invention, the server side inquires whether the waybill information comprising the waybill number is stored in the waybill system.
Step 304: and the server side sends non-delivery prompt information to the delivery side.
The non-delivery prompting message can comprise: the reason of non-delivery, the prompt of the order and the like. For example, the non-shipping prompt is "the ticket has prompted the user to ship for a later retry".
Step 305: the server determines whether an order urging task corresponding to the waybill number exists, and if not, the step 306 is executed.
Step 306: and the server generates an order urging task corresponding to the waybill number.
Step 307: and the server asynchronously executes the order urging task.
Step 308: and the server side determines the current user information according to the waybill number.
And the server side searches the current user information corresponding to the waybill number in the waybill system.
Step 309: and the server determines the order urging mode to be automatically triggered according to the current user information.
Step 310: and the server calls a delivery interface of the client to send the invoice number to the client.
Step 311: the user end determines whether the goods have been shipped according to the invoice number, and if not, step 312 is executed.
Step 312: and the user side inquires a plurality of stored waybill information according to the waybill number to obtain the current waybill information.
And if the order urging mode is manually triggered, the user side generates an order urging page as shown in the figure 4 according to the freight note number, and displays the order urging page. The user can click a delivery button on the invoicing page to carry out the supplementary delivery of the waybill with the JDVB00000000001 number. In addition, the invoice page can also display a 'revocation' identifier, when the user side monitors the triggering operation aiming at the 'revocation' identifier, the user side sends revocation shipping information to the server side, the server side sends the revocation shipping information to the distribution side, and distribution personnel can cancel shipping according to the revocation shipping information displayed by the distribution side.
Step 313: and the user side sends the current waybill information to the server side through the delivery interface.
Step 314: and the server side feeds the current waybill information back to the distribution side.
In the embodiment of the invention, the server can directly trigger the user side to replenish and deliver goods without the need of off-line contact of the delivery personnel with the user, so that the time of the delivery personnel can be saved, and the delivery efficiency can be improved. The server can provide different invoicing modes for the user, so that the method is suitable for the requirements of different users and improves the user experience.
As shown in fig. 5, an embodiment of the present invention provides a server, including:
a first receiving module 501 configured to receive first information sent by a delivery end;
a determining module 502 configured to determine whether the goods are shipped according to the first information; if the goods are not delivered, first information is sent to the user side;
a second receiving module 503, configured to receive the current second information sent by the user side; wherein, the current second information includes: the first information.
In one embodiment of the invention, the determining module 502 is configured to determine whether second information including the first information is received.
In an embodiment of the present invention, the determining module 502 is configured to determine current user information according to the first information; determining an order urging mode according to the current user information; and sending first information to the user side according to the order urging mode.
In an embodiment of the present invention, the determining module 502 is configured to invoke a shipping interface of the user terminal to send the first information to the user terminal if the order-urging mode is automatically triggered.
In an embodiment of the present invention, the determining module 502 is configured to, if the order-urging mode is manually triggered, invoke an order-urging interface of the user end to send the first information to the user end; sending prompt information to a user; the prompt message comprises first information.
In an embodiment of the present invention, the determining module 502 is configured to generate an order-forcing task corresponding to the first information; and asynchronously executing the order-urging task corresponding to the first information so as to send the first information to the user side.
In an embodiment of the present invention, the determining module 502 is configured to determine whether an order-forcing task corresponding to the first information exists, and if not, execute generating the order-forcing task corresponding to the first information.
In one embodiment of the invention, the determining module 502 is configured to send a non-shipping prompt to the delivery end.
As shown in fig. 6, an embodiment of the present invention provides a user side, including:
the receiving module 601 is configured to receive first information sent by a server;
a determining module 602 configured to determine current second information according to the first information; wherein, the current second information includes: first information;
the sending module 603 is configured to send the current second information to the server.
In an embodiment of the present invention, the receiving module 601 is configured to receive first information sent by a server through a shipping interface;
the determining module 602 is configured to query the stored second information according to the first information to obtain current second information;
the sending module 603 is configured to send the current second information to the server through the shipping interface.
In an embodiment of the present invention, the receiving module 601 is configured to receive first information sent by a server through an invoicing interface;
a determining module 602 configured to generate an invoice page according to the first information; displaying an urging bill page; if a delivery instruction aiming at the first information is received, inquiring a plurality of stored second information according to the first information to obtain current second information;
the sending module 603 is configured to send the current second information to the server through the shipping interface.
In an embodiment of the invention, the determining module 602 is configured to determine whether the goods have been shipped according to the first information, and if not, perform the determining of the current second information according to the first information.
An embodiment of the present invention provides an electronic device, including:
one or more processors;
a storage device for storing one or more programs,
when the one or more programs are executed by the one or more processors, the one or more processors are caused to implement the method of any of the embodiments described above.
Fig. 7 shows an exemplary system architecture 700 of an information processing method or a server to which an embodiment of the present invention can be applied.
As shown in fig. 7, the system architecture 700 may include terminal devices 701, 702, 703, a network 704, and a server 705. The network 704 serves to provide a medium for communication links between the terminal devices 701, 702, 703 and the server 705. Network 704 may include various connection types, such as wired, wireless communication links, or fiber optic cables, to name a few.
A user may use the terminal devices 701, 702, 703 to interact with a server 705 over a network 704, to receive or send messages or the like. The terminal devices 701, 702, 703 may have installed thereon various communication client applications, such as a shopping-like application, a web browser application, a search-like application, an instant messaging tool, a mailbox client, social platform software, etc. (by way of example only).
The terminal devices 701, 702, 703 may be various electronic devices having a display screen and supporting web browsing, including but not limited to smart phones, tablet computers, laptop portable computers, desktop computers, and the like.
The server 705 may be a server providing various services, such as a background management server (for example only) providing support for shopping websites browsed by users using the terminal devices 701, 702, 703. The backend management server may analyze and perform other processing on the received data such as the product information query request, and feed back a processing result (for example, target push information, product information — just an example) to the terminal device.
It should be noted that the information processing method provided by the embodiment of the present invention may be executed by the server 705, and accordingly, the server is generally disposed in the server 705.
It should be understood that the number of terminal devices, networks, and servers in fig. 7 is merely illustrative. There may be any number of terminal devices, networks, and servers, as desired for implementation.
Referring now to FIG. 8, shown is a block diagram of a computer system 800 suitable for use with a terminal device implementing an embodiment of the present invention. The terminal device shown in fig. 8 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 8, the computer system 800 includes a Central Processing Unit (CPU)801 that can perform various appropriate actions and processes in accordance with a program stored in a Read Only Memory (ROM)802 or a program loaded from a storage section 808 into a Random Access Memory (RAM) 803. In the RAM 803, various programs and data necessary for the operation of the system 800 are also stored. The CPU 801, ROM 802, and RAM 803 are connected to each other via a bus 804. An input/output (I/O) interface 805 is also connected to bus 804.
The following components are connected to the I/O interface 805: an input portion 806 including a keyboard, a mouse, and the like; an output section 807 including a signal such as a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker; a storage portion 808 including a hard disk and the like; and a communication section 809 including a network interface card such as a LAN card, a modem, or the like. The communication section 809 performs communication processing via a network such as the internet. A drive 810 is also connected to the I/O interface 805 as necessary. A removable medium 811 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 810 as necessary, so that a computer program read out therefrom is mounted on the storage section 808 as necessary.
In particular, according to the embodiments of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program can be downloaded and installed from a network through the communication section 809 and/or installed from the removable medium 811. The computer program executes the above-described functions defined in the system of the present invention when executed by the Central Processing Unit (CPU) 801.
It should be noted that the computer readable medium shown in the present invention can be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present invention, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present invention, however, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: wireless, wire, fiber optic cable, RF, etc., or any suitable combination of the foregoing.
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present invention. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The modules described in the embodiments of the present invention may be implemented by software or hardware. The described modules may also be provided in a processor, which may be described as: a processor includes a sending module, an obtaining module, a determining module, and a first processing module. The names of these modules do not form a limitation on the modules themselves in some cases, and for example, the sending module may also be described as a "module sending a picture acquisition request to a connected server".
As another aspect, the present invention also provides a computer-readable medium that may be contained in the apparatus described in the above embodiments; or may be separate and not incorporated into the device.
The computer readable medium carries one or more programs which, when executed by a device, cause the device to comprise: receiving first information sent by a distribution end;
determining whether the goods are delivered according to the first information;
if the goods are not delivered, the first information is sent to the user side;
receiving current second information sent by the user side; wherein the current second information includes: the first information.
The computer readable medium carries one or more programs which, when executed by a device, cause the device to comprise:
receiving first information sent by a server;
determining current second information according to the first information; wherein the current second information includes: the first information;
and sending the current second information to the server.
According to the technical scheme of the embodiment of the invention, the server side can determine whether to obtain the shipment according to the waybill number, and if not, the server side can enable the user side to feed back corresponding second information by sending the waybill number to the user side. That is to say, the information processing process is completed by the server and the user together, and the participation of distribution personnel is not needed, so that the distribution efficiency and the user experience can be improved.
The above-described embodiments should not be construed as limiting the scope of the invention. Those skilled in the art will appreciate that various modifications, combinations, sub-combinations, and substitutions can occur, depending on design requirements and other factors. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (17)
1. An information processing method is applied to a server side and comprises the following steps:
receiving first information sent by a distribution end;
determining whether the goods are delivered according to the first information;
if the goods are not delivered, the first information is sent to the user side;
receiving current second information sent by the user side; wherein the current second information includes: the first information.
2. The method of claim 1,
the determining whether the goods are delivered according to the first information includes:
it is determined whether second information including the first information is received.
3. The method of claim 1, further comprising:
determining current user information according to the first information;
determining an order urging mode according to the current user information;
the sending the first information to the user side includes:
and sending the first information to the user side according to the order urging mode.
4. The method of claim 3,
the sending the first information to the user side according to the order urging mode comprises:
and if the order urging mode is automatically triggered, calling a delivery interface of the user side to send the first information to the user side.
5. The method of claim 3,
the sending the first information to the user side according to the order urging mode comprises:
if the order urging mode is manually triggered, calling an order urging interface of the user side to send the first information to the user side; sending prompt information to a user; wherein, the prompt message comprises the first message.
6. The method of claim 1, further comprising:
generating an order-urging task corresponding to the first information;
the sending the first information to the user side includes:
and asynchronously executing the order-urging task corresponding to the first information so as to send the first information to the user side.
7. The method of claim 6, further comprising:
and determining whether an order-urging task corresponding to the first information exists, and if not, executing the order-urging task corresponding to the first information.
8. The method of claim 1,
before the receiving the current second information sent by the user side, the method further includes:
and sending non-delivery prompt information to the delivery end.
9. An information processing method is applied to a user side, and comprises the following steps:
receiving first information sent by a server;
determining current second information according to the first information; wherein the current second information includes: the first information;
and sending the current second information to the server.
10. The method of claim 9,
the receiving of the first information sent by the server includes:
receiving first information sent by the server through a delivery interface;
the determining the current second information according to the first information includes:
inquiring a plurality of stored second information according to the first information to obtain the current second information;
the sending the current second information to the server includes:
and sending the current second information to the server through the delivery interface.
11. The method of claim 9,
the receiving of the first information sent by the server includes:
receiving first information sent by the server through an order-urging interface;
the determining the current second information according to the first information includes:
generating a list urging page according to the first information;
displaying the urging sheet page;
if a delivery instruction aiming at the first information is received, inquiring a plurality of stored second information according to the first information to obtain the current second information;
the sending the current second information to the server includes:
and sending the current second information to the server through a delivery interface.
12. The method of any of claims 9-11, further comprising:
and determining whether the goods are delivered according to the first information, and if not, executing the step of determining the current second information according to the first information.
13. A server, comprising:
the first receiving module is configured to receive first information sent by a distribution end;
a determining module configured to determine whether the goods are delivered according to the first information; if the goods are not delivered, the first information is sent to the user side;
the second receiving module is configured to receive current second information sent by the user side; wherein the current second information includes: the first information.
14. A user terminal, comprising:
the receiving module is configured to receive first information sent by a server;
the determining module is configured to determine current second information according to the first information; wherein the current second information includes: the first information;
and the sending module is configured to send the current second information to the server.
15. An information processing system, comprising: the service end, the distribution end and the user end of claim 13.
16. An electronic device, comprising:
one or more processors;
a storage device for storing one or more programs,
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-12.
17. A computer-readable medium, on which a computer program is stored, which, when being executed by a processor, carries out the method according to any one of claims 1-12.
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