CN113453259A - Service alarm method, device and storage medium - Google Patents
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Abstract
The utility model discloses a service alarm method, a device and a storage medium, which relate to the communication field and are used for monitoring and alarming the 5G VoNR service, comprising the following steps: simulating dial testing of the voice service to acquire a plurality of service performance parameters of the voice service; the service performance parameters include: call success times, real-time call success rate, call setup delay, real-time drop rate; determining a performance evaluation result of the voice service according to the plurality of service performance parameters and a preset rule corresponding to each service performance parameter; and if the performance evaluation result meets the alarm condition, sending alarm information. The scheme disclosed by the invention can be used for actively monitoring the 5GVoNR service, and can be used for timely alarming when the 5G VoNR service is abnormal, so that the monitoring accuracy is improved, and the manual testing cost is reduced.
Description
Technical Field
The present disclosure relates to the field of communications, and in particular, to a method, an apparatus, and a storage medium for service alarm.
Background
Voice services are the basis of the peaceful life of operators and play a significant role in user experience. With the rapid development of the fifth Generation Mobile Communication Technology (5G), service performance monitoring and early warning of the Voice over New Radio (VoNR) of the 5G New air interface is at a premium.
At present, operators need to carry out a large amount of service dial tests when monitoring and alarming 5G VoNR services, and the investment of manpower and material resources is high. And, the corresponding network management system passively receives the statistical network element parameters, resulting in a longer time for the statistical parameters. In addition, as the services in the 5G network are more diverse and the flow is more complex, in the prior art, when the network performance is in problem, the root cause of the problem is difficult to judge in a short time, and the normal operation of the 5G VoNR service is easily influenced.
Disclosure of Invention
The present disclosure provides a service alarm method, device and storage medium, which are used to solve the problem that the prior art cannot monitor and alarm the 5G VoNR service in a timely manner at low cost.
In order to achieve the purpose, the embodiment of the disclosure adopts the following technical scheme:
in a first aspect, the present disclosure provides a service alarm method, including: and simulating dial testing of the voice service to obtain a plurality of service performance parameters of the voice service, and then determining a performance evaluation result of the voice service according to the plurality of service performance parameters and a preset rule corresponding to each service performance parameter. And finally, judging whether the performance evaluation result of the voice service meets the alarm condition. And if the performance evaluation result of the voice service meets the alarm condition, sending alarm information. The service performance parameters include: call success times, real-time call success rate, call setup delay, real-time drop rate.
Based on the technical scheme, the performance parameters of all aspects of the voice service are acquired in real time by carrying out service test on the voice service. And calculating a performance evaluation result of the voice service according to a service performance evaluation system established by a preset rule and by combining service performance parameters. And judging whether the performance evaluation result meets a preset alarm condition, and sending alarm information when the performance evaluation result meets the alarm condition. After receiving the alarm information, the operation and maintenance personnel can process the abnormity embodied by the alarm information.
Correspondingly, when the voice service is the 5G VoNR service, the 5G VoNR service is actively monitored, an alarm can be given in time when the 5G VoNR service is abnormal, and the manual test cost is reduced while the monitoring accuracy is improved.
In one possible design, the performance evaluation result includes a call success rate score, an average call setup delay score, a dropped call rate score, and a performance evaluation score of voice traffic. The determining the performance evaluation result of the voice service according to the preset rule and the service performance parameter specifically includes: and determining the call success rate score according to the real-time call success rate and the call success rate score rule. And determining the average call establishment delay score according to the call success times, the call establishment delay and the average call establishment delay score rule. And determining the call drop rate score according to the real-time call drop rate and the call drop rate score rule. And determining the performance evaluation score of the voice service according to the call success rate score, the average call establishment delay score and the call drop rate score.
In one possible embodiment, the alarm condition includes one or more of the following: the performance evaluation score is lower than a first preset threshold, the call success rate score is lower than a second preset threshold, the average call establishment delay score is lower than a third preset threshold, and the call drop rate score is lower than a fourth preset threshold.
In a second aspect, the present disclosure provides a service alarm apparatus, which includes an obtaining unit, a processing unit, and a sending unit. The device comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring a plurality of service performance parameters of voice service; the service performance parameters include: call success times, real-time call success rate, call setup delay, real-time drop rate. And the processing unit is used for determining the performance evaluation result of the voice service according to the plurality of service performance parameters and the preset rule corresponding to each service performance parameter. And the sending unit is used for sending out alarm information when the performance evaluation result meets the alarm condition.
In one possible design, the processing unit is further configured to determine a call success rate score according to the real-time call success rate and the call success rate score rule. And the processing unit is also used for determining the average call establishment delay score according to the call success times, the call establishment delay and the average call establishment delay score rule. And the processing unit is also used for determining the call drop rate score according to the real-time call drop rate and the call drop rate scoring rule. And the processing unit is also used for determining the performance evaluation score of the voice service according to the call success rate score, the average call establishment delay score and the call drop rate score.
In one possible embodiment, the alarm condition includes one or more of the following: the performance evaluation score is lower than a first preset threshold, the call success rate score is lower than a second preset threshold, the average call establishment delay score is lower than a third preset threshold, and the call drop rate score is lower than a fourth preset threshold.
Optionally, the traffic alert device according to the second aspect may further include a storage unit, where the storage unit stores a program or instructions. When the processing unit executes the program or the instructions, the service alarm device is enabled to execute the service alarm method described in the above method embodiment.
In addition, the technical effect of the service alarm apparatus according to the second aspect may refer to the technical effect of the service alarm method according to the first aspect, and is not described herein again.
In a third aspect, the present disclosure provides a computer readable storage medium storing one or more programs, the one or more programs comprising instructions, which when executed by an electronic device of the present disclosure, cause the computer to perform the traffic alerting method as described in the first aspect and any one of the possible implementations of the first aspect.
In a fourth aspect, the present disclosure provides an electronic device comprising: a processor and a memory; wherein the memory is used for storing one or more programs, the one or more programs comprising computer executable instructions, and the processor executes the computer executable instructions stored by the memory when the electronic device is running, so as to cause the electronic device to perform the traffic alerting method as described in the first aspect and any possible implementation manner of the first aspect.
In a fifth aspect, the present disclosure provides a computer program product containing instructions that, when run on a computer, cause an electronic device of the present disclosure to perform the traffic alert method as described in the first aspect and any one of the possible implementations of the first aspect.
In a sixth aspect, the present disclosure provides a chip comprising a processor and a communication interface, the communication interface being coupled to the processor, the processor being configured to execute a computer program or instructions to implement the traffic alerting method as described in the first aspect and any one of the possible implementations of the first aspect.
Drawings
Fig. 1 is a schematic structural diagram of a service alarm apparatus according to an embodiment of the present disclosure;
fig. 2 is a schematic flow chart of a service alarm method according to an embodiment of the present disclosure;
fig. 3 is a schematic flow chart of another service alarm method provided in the embodiment of the present disclosure;
fig. 4 is a schematic structural diagram of a service alarm apparatus according to an embodiment of the present disclosure;
fig. 5 is a schematic structural diagram of another traffic alarm device according to an embodiment of the present disclosure.
Detailed Description
The technical solutions in the embodiments of the present disclosure will be clearly and completely described below with reference to the drawings in the embodiments of the present disclosure, and it is obvious that the described embodiments are only a part of the embodiments of the present disclosure, and not all of the embodiments. All other embodiments, which can be derived by one of ordinary skill in the art from the embodiments disclosed herein without making any creative effort, shall fall within the scope of protection of the present disclosure.
The character "/" herein generally indicates that the former and latter associated objects are in an "or" relationship. For example, A/B may be understood as A or B.
The terms "first" and "second" in the description and claims of the present disclosure are used for distinguishing between different objects and not for describing a particular order of the objects. For example, the first edge service node and the second edge service node are used for distinguishing different edge service nodes, and are not used for describing the characteristic sequence of the edge service nodes.
Furthermore, the terms "including" and "having," and any variations thereof, mentioned in the description of the present disclosure, are intended to cover non-exclusive inclusions. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those steps or elements but may alternatively include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
Additionally, in the disclosed embodiments, words such as "exemplary" or "for example" are used to mean serving as an example, instance, or illustration. Any embodiment or design described in this disclosure as "exemplary" or "such as" is not necessarily to be construed as preferred or advantageous over other embodiments or designs. Rather, use of the word "exemplary" or "e.g.," is intended to present concepts in a concrete fashion.
In order to facilitate understanding of the technical solutions of the present disclosure, some technical terms related to the present disclosure are described below.
The service alarm method and the service alarm device provided by the embodiment of the disclosure can be applied to the monitoring of voice services and the maintenance operation of alarms by operators. For example, 5G VoNR service is monitored and automatically alarmed. At present, the 5G network is deployed on a large scale, and the network is frequent. The 5G VoNR service is used as a voice bearing service of a 5G network, the influence of the network performance on the service performance is larger, and the satisfaction of the user experience is more direct. In the network management system in the prior art, parameters or indexes reported by network elements are passively received and summarized, the parameter or index counting time is long, and monitoring and alarming cannot be actively performed on a 5G VoNR service.
Fig. 1 is a schematic diagram of a traffic alarm device according to an embodiment of the present disclosure. In the framework, the business warning device comprises a simulation module, an evaluation analysis module and an automatic warning module. The simulation module simulates the voice service through a protocol stack according to the virtual terminal, and thus the simulation module cooperates with the existing network to complete the service performance automatic test aiming at the 5G VoNR service together so as to obtain the relevant service performance parameters of the 5G VoNR service and send the relevant service performance parameters to the evaluation analysis module.
And the evaluation analysis module is used for presetting a score rule, determining a performance evaluation result of the 5G VoNR service according to the score rule and the service performance parameters and sending the performance evaluation result to the automatic alarm module.
The automatic alarm module is used for presetting alarm conditions so that the performance evaluation result of the 5G VoNR service sends alarm information when meeting the alarm conditions. After receiving the alarm information, the operation and maintenance staff can process the abnormity corresponding to the alarm information according to the alarm information.
In different application scenarios, the simulation module, the evaluation analysis module, and the automatic alarm module may be deployed in different devices included in the service alarm apparatus, or may be integrated in the same device included in the service alarm apparatus, which is not specifically limited by the present disclosure.
When the simulation module, the evaluation analysis module and the automatic alarm module are integrated in the same equipment in the service alarm device, the communication mode among the simulation module, the evaluation analysis module and the automatic alarm module is the communication among the internal modules of the equipment. In this case, the communication flow between the three is the same as that of the simulation module, the evaluation and analysis module and the automatic alarm module which are independent from each other.
In a specific application scenario of the embodiment of the present disclosure, before the operation of the service alarm device, the score rule and the alarm condition in the device are first set manually, and the specific setting condition is determined according to the environment condition in which the device operates. After the service alarm device is started, the system can automatically perform service test on the 5GVoNR service and acquire performance parameters of various aspects of the voice service in real time. And then, the service alarm device determines the performance evaluation result of the 5G VoNR service at the moment according to a preset score rule and the performance parameters. And finally, comparing the performance evaluation result of the 5G VoNR service with a preset alarm condition, and sending the abnormal condition meeting the alarm condition to an operation and maintenance worker in an alarm information mode, so that the operation and maintenance worker is prompted to carry out memorability processing on the abnormal condition, and the normal operation of the 5G VoNR service is maintained.
The technical scheme provided by the disclosure is specifically explained in the following with the accompanying drawings of the specification.
It should be noted that the embodiment provided by the present disclosure can monitor and alarm the voice service of the operator, and is not limited to the 5G VoNR service, and only the 5G VoNR service is taken as an example in the following embodiments.
Exemplarily, as shown in fig. 2, a flow diagram of a service alarm method provided in the embodiment of the present disclosure is shown, where the method includes the following steps:
s201, the service alarm device initiates simulation dial testing on the 5G VoNR service to acquire a plurality of performance parameters of the 5G VoNR service.
Optionally, the performance parameters include: call success times, real-time call success rate, call setup delay, real-time drop rate.
In a possible implementation manner, S201 may be specifically executed by a simulation module included in the service alarm apparatus to obtain the relevant service performance parameters of the 5G VoNR service and send the relevant service performance parameters to the evaluation analysis module.
It can be understood that, the mode of simulating dial testing of the 5G VoNR service is adopted here, so that the consumption of manpower and material resources caused by manual use of the terminal for actual dial testing can be avoided, and the cost of dial testing is significantly reduced.
S202, the service alarm device determines the performance evaluation result of the 5G VoNR service according to the plurality of service performance parameters and the preset rule corresponding to each service performance parameter.
Optionally, the performance evaluation result of the 5G VoNR service includes a call success rate score, an average call setup delay score, a dropped call rate score, and a performance evaluation score of the 5G VoNR service. The prediction rules include a call success rate score rule, an average call setup delay score rule, and a drop rate score rule.
Illustratively, the service alarm device determines a call success rate score according to the real-time call success rate and the call success rate score rule, and the specific score is shown in table 1 below.
TABLE 1 Caller success Rate scoring rules
Illustratively, the traffic alert device determines an average call setup delay score based on the call success times, the call setup delay, and the average call setup delay score rules. Wherein, the average call setup delay satisfies the following formula:
wherein Y represents the average call setup delay, TeRepresenting the total call setup delay and M representing the number of call successes.
The specific scores for the specific average call setup delay score rules are according to table 2 below.
TABLE 2 average Call setup delay score rules
Illustratively, the traffic alert device determines the drop call rate score based on the real-time drop call rate and the drop call rate scoring rules. The specific scores are according to table 3 below.
TABLE 3 Caller success Rate scoring rules
Illustratively, the service alarm device determines that the performance evaluation score of the 5G VoNR service satisfies the following formula according to the call success rate score, the average call setup delay score and the drop rate score:
Q＝X*a+Y*b+Z*c
wherein, Q represents the performance evaluation score, and a, b, c are the score weighted values of the call success rate score, the average call setup delay score, and the drop call rate score, respectively. Illustratively, a, b, c are set to 50%, 20%, 30%, respectively.
Optionally, the service alarm apparatus finally determines the performance evaluation result of the 5G VoNR service according to the performance evaluation score of the 5G VoNR service and table 4.
TABLE 4 Performance evaluation score vs. results Table
In a possible implementation manner, S202 may be specifically executed by an evaluation analysis module included in the traffic alert apparatus.
S203, the service alarm device judges whether the performance evaluation result of the 5G VoNR service meets the alarm condition.
Optionally, the alarm condition specifically includes one or more of the following:
(1) and the performance evaluation result of the 5G VoNR service is unqualified.
(2) Any single index score of the 5G VoNR service is below a preset score. Illustratively, the preset score is 60.
In a possible implementation manner, S203 may be specifically executed by an automatic alarm module included in the traffic alarm apparatus.
And S204, if the performance evaluation result of the 5G VoNR service meets the alarm condition, the service alarm device sends out alarm information.
Optionally, the mode of sending the alarm information by the service alarm device may be sending the alarm information to a real terminal of an operation and maintenance worker in a video information mode, or sending the alarm information by an alarm in a voice information mode, which is not limited in this embodiment.
In a possible implementation manner, S204 may be specifically executed by an automatic alarm module included in the traffic alarm apparatus.
Based on the technical scheme, the method and the device for testing the voice service acquire the performance parameters of the voice service in all aspects in real time by carrying out service test on the 5G VoNR service. And calculating a performance evaluation result of the voice service according to a service performance evaluation system established by a preset rule and by combining service performance parameters. And judging whether the performance evaluation result meets a preset alarm condition, and sending alarm information when the performance evaluation result meets the alarm condition. After receiving the alarm information, the operation and maintenance personnel can process the abnormity embodied by the alarm information. The scheme disclosed by the invention can be used for actively monitoring the 5G VoNR service, and can be used for timely alarming when the 5G VoNR service is abnormal, so that the monitoring accuracy is improved, and the manual testing cost is reduced.
For example, as shown in fig. 3, for a service alarm device to obtain multiple performance parameters of a 5G VoNR service, the service alarm method provided in the embodiment of the present disclosure specifically includes the following steps:
it should be noted that before the service alarm device initiates the simulation dial testing on the 5G VoNR service to obtain multiple performance parameters of the 5G VoNR service, the service alarm device sets the number of dial tests to N, and initializes the call duration timer, the dial test number counter, the call setup duration timer, and the call duration timer.
Wherein, the call duration timer is used for limiting the call duration T of each dial test of the simulation module0The dial testing frequency counter is used for recording the frequency N of real-time dial testingeThe call setup duration timer is used for recording the total time delay T of dial testeThe talking time timer is used for recording the time T when the talking time timer is useddArrival call duration T0And performing hang-up operation.
S301, the service alarm device initiates dial testing to the existing network equipment through the protocol stack.
Optionally, the service alarm apparatus establishes a virtual terminal, and interfaces the network device through the protocol stack. When the virtual terminal performing simulation dial test according to the protocol stack sends an INVITE message, a call setup time length timer starts to time, and the total call setup time delay T from the start to the end of the dial test is recordede。
Optionally, the existing network device that the virtual terminal interfaces with through the protocol stack may be a communication device of the wireless base station, and may also be an Access and Mobility Management (AMF) network element and a User Plane Function (UPF) network element of the core network.
S302, whether the call is successful is judged.
If the response message from the existing network is received within the preset time, the call is determined to be successful, and S303 is executed.
If the response message from the current network is not received within the preset time, it is determined that the call fails, and S308 is performed.
It should be noted that the duration of the preset time may be set manually according to the actual situation of the dial-up test object, and this embodiment is not limited.
S303, the successful times of the call are increased once, and meanwhile, the call establishment duration timer is temporarily timed and T is updatedeAnd outputting a call success record and calculating the real-time call success rate.
Optionally, the real-time call success rate satisfies the following formula:
wherein X represents the real-time call success rate, M represents the call success times, and NeIndicating the number of real-time dial tests.
S304, judging whether the called party answers or not.
If the virtual terminal receives the 200(INVITE) information fed back by the current network, it determines that the called response is successful, and then S305 is performed.
If the virtual terminal does not receive 200(INVITE) information fed back by the current network, it is determined that the called response fails, and S308 is executed.
S305, the called response times are increased once, and when the call duration reaches T0And performing hang-up operation.
It will be appreciated that the talk duration timer is as it recordsTime TdArrival call duration T0And performing hang-up operation.
S306, judging whether a call drop occurs.
If the virtual terminal is at T0If the SIP BYE message is received within the time period and the cause value 503 is added, it is determined that the call drop occurs in the dial test, and S307 is executed.
If the virtual terminal is at T0If the SIP BYE message is not received within the time and the cause value 503 is included, it is determined that the call drop does not occur in the dialing test, and S308 is executed.
And S307, increasing the call drop times once, outputting a call drop record and calculating the real-time call drop rate.
Optionally, the real-time call drop rate satisfies the following formula:
wherein Z represents the real-time call drop rate, P represents the number of call drops, NsIndicating the number of called responses.
And S308, judging whether the dial testing task is completed.
If the dial testing task is not completed, the count of the dial testing time counter is increased once and N is updatedeThe call duration timer is cleared, and S301 is executed.
And if the dial testing task is completed, outputting all data.
It should be noted that, through S301 to S308, the service alarm apparatus can complete the service performance automatic test for the 5G VoNR service together with the existing network, so as to obtain the relevant service performance parameters of the 5G VoNR service.
In a possible implementation manner, the above-mentioned S301 to S3085 may be specifically executed by a simulation module included in the service alarm apparatus.
Based on the technical scheme, the virtual terminal initiates the simulation dial testing on the 5GVoNR service according to the protocol stack, so that the consumption of manpower and material resources caused by manual use of the terminal for actual dial testing can be avoided, and the dial testing cost is remarkably reduced.
The embodiment of the present disclosure may perform division of function modules or function units on the service alarm device according to the above method example, for example, each function module or function unit may be divided corresponding to each function, or two or more functions may be integrated in one processing module. The integrated module may be implemented in a form of hardware, or may be implemented in a form of a software functional module or a functional unit. The division of the modules or units in the embodiments of the present disclosure is schematic, and is only a logic function division, and there may be another division manner in actual implementation.
Exemplarily, as shown in fig. 4, a schematic diagram of a possible structure of a traffic alarm device according to an embodiment of the present disclosure is shown. The traffic alert apparatus 400 includes: an acquisition unit 401, a processing unit 402 and a transmission unit 403.
The obtaining unit 401 is configured to obtain a plurality of service performance parameters of the voice service. For example, in conjunction with fig. 2, the obtaining unit 401 is specifically configured to execute step S201.
The processing unit 402 is configured to determine a performance evaluation result of the voice service according to the multiple service performance parameters and the preset rule corresponding to each service performance parameter. For example, in conjunction with fig. 2, the processing unit 402 is specifically configured to execute step S202.
A sending unit 403, configured to send an alarm message when the performance evaluation result satisfies the alarm condition. For example, in conjunction with fig. 2, the sending unit 403 is specifically configured to execute steps S203 and S204.
Optionally, the processing unit 402 is further configured to determine a call success rate score according to the real-time call success rate and the call success rate score rule. For example, in conjunction with fig. 2, the processing unit 402 is specifically configured to execute step S202.
Optionally, the processing unit 402 is further configured to determine an average call setup delay score according to the call success number, the call setup delay, and the average call setup delay score rule. For example, in conjunction with fig. 2, the processing unit 402 is specifically configured to execute step S202.
Optionally, the processing unit 402 is further configured to determine a call drop rate score according to the real-time call drop rate and the call drop rate scoring rule. For example, in conjunction with fig. 2, the processing unit 402 is specifically configured to execute step S202.
Optionally, the processing unit 402 is further configured to determine a performance evaluation score of the voice service according to the call success rate score, the average call setup delay score, and the drop call rate score. For example, in conjunction with fig. 2, the processing unit 402 is specifically configured to execute step S202.
Optionally, the traffic alert apparatus 400 may further include a storage unit (shown in fig. 4 as a dashed box) that stores programs or instructions. The program or instructions, when executed by the processing unit 402, enable the traffic alerting device to perform the traffic alerting method as described in the above-described method embodiments.
In addition, the technical effect of the service alarm apparatus described in fig. 4 may refer to the technical effect of the service alarm method described in the foregoing embodiment, and is not described herein again.
Exemplarily, fig. 5 is a schematic structural diagram of still another possible traffic alarm device in the above embodiment. As shown in fig. 5, the traffic alert apparatus 500 includes: a processor 502.
The processor 502 is configured to control and manage actions of the traffic alert apparatus, for example, perform the steps performed by the obtaining unit 401, the processing module 402, and the sending unit 403, and/or perform other processes of the technical solutions described herein.
The processor 502 described above may be implemented or performed with the various illustrative logical blocks, modules, and circuits described in connection with the disclosure. The processor may be a central processing unit, general purpose processor, digital signal processor, application specific integrated circuit, field programmable gate array or other programmable logic device, transistor logic device, hardware component, or any combination thereof. Which may implement or perform the various illustrative logical blocks, modules, and circuits described in connection with the disclosure. The processor may also be a combination of computing functions, e.g., comprising one or more microprocessors, DSPs, and microprocessors, among others.
Optionally, the traffic alerting device 500 may further comprise a communication interface 503, a memory 501 and a bus 504. Wherein the communication interface 503 is used for supporting the communication between the traffic alerting device 500 and other network entities. The memory 501 is used for storing program codes and data of the traffic alert device.
The memory 501 may be a memory in the traffic alerting device, and the memory may include a volatile memory, such as a random access memory; the memory may also include non-volatile memory, such as read-only memory, flash memory, a hard disk, or a solid state disk; the memory may also comprise a combination of memories of the kind described above.
The bus 504 may be an Extended Industry Standard Architecture (EISA) bus or the like. The bus 504 may be divided into an address bus, a data bus, a control bus, and the like. For ease of illustration, only one thick line is shown in FIG. 5, but this is not intended to represent only one bus or type of bus.
Through the above description of the embodiments, it is clear to those skilled in the art that, for convenience and simplicity of description, the foregoing division of the functional modules is merely used as an example, and in practical applications, the above function distribution may be completed by different functional modules according to needs, that is, the internal structure of the device may be divided into different functional modules to complete all or part of the above described functions. For the specific working processes of the system, the apparatus, and the module described above, reference may be made to the corresponding processes in the foregoing method embodiments, which are not described herein again.
The embodiment of the present disclosure provides a computer program product containing instructions, which when running on the electronic device of the present disclosure, causes the computer to execute the service alarm method described in the above method embodiment.
The embodiment of the present disclosure further provides a computer-readable storage medium, where instructions are stored in the computer-readable storage medium, and when the computer executes the instructions, the electronic device of the present disclosure executes each step executed by the service alarm apparatus in the method flow shown in the foregoing method embodiment.
The computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination thereof. More specific examples (a non-exhaustive list) of the computer readable storage medium would include the following: an electrical connection having one or more wires, a portable computer diskette, and a hard disk. Random Access Memory (RAM), Read-Only Memory (ROM), Erasable Programmable Read-Only Memory (EPROM), registers, a hard disk, an optical fiber, a portable Compact disk Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any other form of computer-readable storage medium, in any suitable combination, or as appropriate in the art. An exemplary storage medium is coupled to the processor such the processor can read information from, and write information to, the storage medium. Of course, the storage medium may also be integral to the processor. The processor and the storage medium may reside in an Application Specific Integrated Circuit (ASIC). In the disclosed embodiments, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.
The above description is only an embodiment of the present disclosure, but the scope of the present disclosure is not limited thereto, and any changes or substitutions within the technical scope of the present disclosure should be covered by the scope of the present disclosure. Therefore, the protection scope of the present disclosure should be subject to the protection scope of the claims.
Claims (8)
1. A service alarm method is characterized in that the service alarm method comprises the following steps:
simulating dial testing of a voice service to obtain a plurality of service performance parameters of the voice service; the service performance parameters include: call success times, real-time call success rate, call setup delay, real-time drop rate;
determining a performance evaluation result of the voice service according to the plurality of service performance parameters and a preset rule corresponding to each service performance parameter;
and if the performance evaluation result meets an alarm condition, sending alarm information.
2. The method of claim 1, wherein the performance assessment results comprise a call success rate score, an average call setup delay score, a dropped call rate score, and a performance assessment score for the voice traffic;
the determining a performance evaluation result of the voice service according to a preset rule and a service performance parameter specifically includes:
determining the call success rate score according to the real-time call success rate and the call success rate score rule;
determining the average call setup delay score according to the call success times, the call setup delay and an average call setup delay score rule;
determining the call drop rate score according to the real-time call drop rate and the call drop rate score rule;
and determining the performance evaluation score of the voice service according to the call success rate score, the average call establishment delay score and the call drop rate score.
3. The method of claim 1 or 2, wherein the alarm condition comprises one or more of: the performance evaluation score is lower than a first preset threshold, the call success rate score is lower than a second preset threshold, the average call establishment delay score is lower than a third preset threshold, and the call drop rate score is lower than a fourth preset threshold.
4. A traffic alert device, characterized in that the traffic alert device comprises: the device comprises an acquisition unit, a processing unit and a sending unit;
the acquiring unit is used for acquiring a plurality of service performance parameters of the voice service; the service performance parameters include: call success times, real-time call success rate, call setup delay, real-time drop rate;
the processing unit is used for determining a performance evaluation result of the voice service according to the plurality of service performance parameters and a preset rule corresponding to each service performance parameter;
and the sending unit is used for sending out alarm information when the performance evaluation result meets an alarm condition.
5. The traffic alert device according to claim 4,
the processing unit is also used for determining the call success rate score according to the real-time call success rate and the call success rate score rule;
the processing unit is further configured to determine an average call setup delay score according to the call success number, the call setup delay, and an average call setup delay score rule;
the processing unit is further used for determining a call drop rate score according to the real-time call drop rate and the call drop rate score rule;
the processing unit is further configured to determine a performance evaluation score of the voice service according to the call success rate score, the average call setup delay score, and the drop call rate score.
6. The traffic alert device according to claim 4 or 5, wherein the alert condition comprises one or more of: the performance evaluation score is lower than a first preset threshold, the call success rate score is lower than a second preset threshold, the average call establishment delay score is lower than a third preset threshold, and the call drop rate score is lower than a fourth preset threshold.
7. A computer-readable storage medium, characterized in that the computer-readable storage medium comprises instructions which, when executed by a computer, cause the computer to perform the traffic alerting method of any one of claims 1-3.
8. An electronic device, comprising: a processor and a memory; wherein the memory is configured to store computer-executable instructions that, when executed by the electronic device, are executed by the processor to cause the electronic device to perform the traffic alert method of any of claims 1-3.
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