CN113256240A

CN113256240A - Message processing method and device and server

Info

Publication number: CN113256240A
Application number: CN202110434448.4A
Authority: CN
Inventors: 宋长福; 娄伟锋; 詹泽; 胡尧; 李毅
Original assignee: Alipay Hangzhou Information Technology Co Ltd
Current assignee: Alipay Hangzhou Information Technology Co Ltd
Priority date: 2021-04-22
Filing date: 2021-04-22
Publication date: 2021-08-13
Anticipated expiration: 2041-04-22
Also published as: CN113256240B

Abstract

The specification provides a message processing method, a message processing device and a server. Responding to a creation request about a target task initiated by an initiator member, and creating a corresponding target task at the same time; the method also can trigger to automatically establish a target group which is related to the progress data of the target task and contains related members of the target task; in the specific processing process of the target task, corresponding target information can be generated in time by monitoring the progress data of the target task under the condition that the preset triggering condition is met; and in the target group, the target message is pushed to the determined target object associated with the target message, so that the operation can be simplified, a better message touch effect can be obtained, and the processing progress of the target task can be effectively promoted.

Description

Message processing method and device and server

Technical Field

The present specification belongs to the field of internet technologies, and in particular, to a method, an apparatus, and a server for processing a message.

Background

When a user, as a task initiator, initiates a development request for a specific project solution on a platform website providing business services for the solution, a technical team (or enterprise) supporting the project solution on the platform website, as a task carrier, performs specific development and processing for the project solution.

During the development and processing of project solutions, users and technical team members are typically informed of relevant messages, such as the current development progress, by way of in-site messages at the platform's web site. Users and technical team members often cannot notice the in-site information in time, and therefore development progress of project solutions is affected.

Therefore, a processing method capable of better reaching the message related to the development of project solution is urgently needed.

Disclosure of Invention

The present specification provides a method, an apparatus, and a server for processing a message, so as to simplify user-side operations, obtain a better message reaching effect, and further effectively advance a processing process of a target task.

The message processing method, device and server provided by the specification are realized as follows:

a message processing method comprises the following steps: monitoring progress data of a target task and determining whether a preset trigger condition is met; generating a corresponding target message under the condition that a preset trigger condition is determined to be met; determining a target object associated with the target message in a target group according to the progress data of the target task; the target group is associated with the progress data of the target task, the target group at least comprises a first user object and a second user object, the first user object comprises an initiator member of the target task, and the second user object comprises a receiver member of the target task; in the target group, the target message is pushed to the target object.

A message processing method comprises the following steps: responding to a creation request initiated by a first user object, and creating a target task based on a target basic scheme; wherein the target base plan is associated with a second user object responsible for target task taking over; acquiring an account list of a second user object based on a preset social application; calling a data interface associated with a preset social application according to an account list of a second user object, and establishing a target group associated with the progress data of the target task; wherein the target group is used for pushing a target message related to a target task.

An apparatus for processing a message, comprising: the monitoring module is used for monitoring the progress data of the target task and determining whether a preset triggering condition is met; the generating module is used for generating a corresponding target message under the condition that the preset triggering condition is met; the determining module is used for determining a target object associated with the target message in a target group according to the progress data of the target task; the target group is associated with the progress data of the target task, the target group at least comprises a first user object and a second user object, the first user object comprises an initiator member of the target task, and the second user object comprises a receiver member of the target task; and the pushing module is used for pushing the target message to the target object in the target group.

An apparatus for processing a message, comprising: the creating module is used for responding to a creating request initiated by a first user object and creating a target task based on a target basic scheme; wherein the target base plan is associated with a second user object responsible for target task taking over; the acquisition module is used for acquiring an account list of the second user object based on a preset social application; the establishing module is used for calling a data interface associated with a preset social application according to an account list of a second user object and establishing a target group associated with the progress data of the target task; wherein the target group is used for pushing a target message related to a target task.

A server comprising a processor and a memory for storing processor-executable instructions which, when executed by the processor, implement the steps associated with the method of processing the message.

A computer storage medium having stored thereon computer instructions which, when executed, implement the steps associated with the method of processing the message.

In the message processing method, the message processing device and the message processing server provided by the specification, a target task is created while a corresponding target task is created in response to a target task creation request based on a target solution initiated by an initiator member; the method also comprises the steps of triggering automatic establishment of a target group which is related to the progress data of the target task and contains members related to the processing of the target task and is based on a preset social application; in the specific processing process of the target task, corresponding target information can be generated by monitoring the progress data of the target task under the condition that the preset triggering condition is met; and in the target group, the target message is pushed to the determined target object associated with the target message in time, so that the user side operation can be simplified, the relevant target message is accurately and timely touched to the target object through the target group, a relatively good message touch effect is obtained, and the processing progress of the target task can be effectively promoted.

Drawings

In order to more clearly illustrate the embodiments of the present specification, the drawings needed to be used in the embodiments will be briefly described below, and the drawings in the following description are only some of the embodiments described in the present specification, and it is obvious to those skilled in the art that other drawings can be obtained according to the drawings without any creative effort.

Fig. 1 is a schematic diagram of an embodiment of a structural component of a system to which a message processing method provided by an embodiment of the present specification is applied;

fig. 2 is a schematic diagram of an embodiment of a method for processing a message provided by an embodiment of the present specification, in an example scenario;

FIG. 3 is a diagram illustrating an embodiment of a method for processing a message according to an embodiment of the present disclosure;

FIG. 4 is a diagram illustrating an embodiment of a method for processing a message according to an embodiment of the present disclosure;

fig. 5 is a schematic diagram of an embodiment of a method for processing a message provided by an embodiment of the present specification, in an example scenario;

fig. 6 is a schematic diagram of an embodiment of a method for processing a message provided by an embodiment of the present specification, in an example scenario;

FIG. 7 is a flowchart illustrating a method for processing a message according to an embodiment of the present disclosure;

fig. 8 is a schematic diagram of an embodiment of a method for processing a message provided by an embodiment of the present specification, in an example scenario;

FIG. 9 is a schematic structural component diagram of a server provided in an embodiment of the present description;

fig. 10 is a schematic structural component diagram of a message processing apparatus according to an embodiment of the present specification.

Detailed Description

In order to make those skilled in the art better understand the technical solutions in the present specification, the technical solutions in the embodiments of the present specification will be clearly and completely described below with reference to the drawings in the embodiments of the present specification, and it is obvious that the described embodiments are only a part of the embodiments of the present specification, and not all of the embodiments. All other embodiments obtained by a person skilled in the art based on the embodiments in the present specification without any inventive step should fall within the scope of protection of the present specification.

The embodiment of the present specification provides a message processing method, which may be specifically applied to a system including a server and a terminal device. Specifically, as shown in fig. 1, the terminal device and the server may be connected in a wired or wireless manner to perform specific data interaction.

In this embodiment, the server may specifically include a background server that is applied to a side of a service platform (e.g., an XX scheme platform that provides a solution service online, etc.) and is capable of implementing functions such as data transmission and data processing. Specifically, the server may be, for example, an electronic device having data operation, storage function and network interaction function. Alternatively, the server may be a software program running in the electronic device and providing support for data processing, storage and network interaction. In this embodiment, the number of servers included in the server is not particularly limited. The server may specifically be one server, or may also be several servers, or a server cluster formed by several servers.

In this embodiment, the terminal device may specifically include a front-end device that is respectively disposed at one side of an initiator (e.g., a merchant having a specific solution customization requirement) and a recipient (e.g., a technical team or an enterprise that can provide a specific solution meeting the merchant requirement), and that can implement functions such as data acquisition and data transmission. Specifically, the terminal device may be, for example, a desktop computer, a tablet computer, a notebook computer, a smart phone, and the like. Alternatively, the terminal device may also be a specific software application capable of running in the front-end device. For example, it may be a platform login end running on a smartphone, or the like. Further, a preset social application may be installed in the terminal device. E.g., a letter, a pin, etc.

In particular, reference may be made to FIG. 2. When a merchant A wants to develop and access a solution for scanning a code and ordering food for a restaurant, the merchant A can use a smart phone as terminal equipment and perform triggering operation of clicking a platform APP icon on the terminal equipment. Accordingly, the terminal device may collect and respond to the trigger operation to generate a connection request for the first interface of the platform. And the terminal equipment sends the connection request to the server. And the server receives and responds to the connection request, and feeds back the first interface data prepared in advance to the terminal equipment.

The terminal device may present the first interface to merchant a based on the received first interface data. Referring to fig. 2, in the first interface, theme identifiers of a plurality of preset basic schemes for the merchant a to select may be displayed. For example, "pay by scan", "park by scan", "check-in order", etc. Wherein, each topic identification is respectively associated with the receiving party member providing the corresponding preset basic scheme. For example, the topic identification "code scan click-sheet" is associated with a B-technology team member that provides a code scan click-sheet based solution.

Specifically, the merchant a may select a required preset basic scheme by clicking the icon of the "code scanning order" in the first interface. Correspondingly, the terminal equipment receives and responds to the selection operation of the merchant A, and determines that the theme mark selected by the merchant A is 'code scanning order'.

In addition, referring to fig. 2, the terminal device may further generate and pop up a custom name input box of the target project (or the target task) in the first interface. Merchant A may enter a custom project name in the custom name entry box described above, e.g., "Merchant A custom code-scanning order solution" as the project name for the target project. Accordingly, the terminal device may collect the item name of the target item input by the merchant a as the identification information for indicating the target item.

Further, the terminal device may generate a creation request regarding the target item; and sending the creation request carrying the theme identification selected by the merchant A and the project name of the target project to the server.

Correspondingly, the server receives the creation request, and obtains the topic identification carried in the creation request and the project name of the target project through data analysis. Further, the initiator of the creation request can be determined to be the merchant A through data analysis, and the merchant A is determined to be the first user object initiating the target item.

Then, the server may determine, according to the topic identifier "code scanning order" carried in the creation request, one preset basic scheme corresponding to the topic identifier from the plurality of preset basic schemes as a target basic scheme on which the target item is based. And according to the subject identification of the target basic scheme, determining that the B technical team member associated with the subject identification of the target basic scheme is used as a second user object which is responsible for carrying the target project and providing corresponding technical support by querying a platform database. And then acquiring an account list of the technical team member based on the preset social application from a platform database.

The account list may at least include account data (e.g., an account name, an account number, a mailbox or a mobile phone number bound to the account when registering the account) of the B-technology team member based on a preset social application.

In addition, the account list may further include preset tags of the B-technology team members based on the target item. The preset tag may be specifically understood as a data tag used for indicating the respective assumed task division and/or information such as the job and the level in the team when the B-technology team member performs the development process of the target project based on the target basic scheme. For example, the account list may further include a preset tag "front end" for d in the B-technology team member, a preset tag "back end" for e in the B-technology team member, a preset tag "frame" for f in the B-technology team member, and the like.

The server can respond to the creation request, and create a target item named by the item name of the target item, namely 'merchant A customized code scanning ordering solution', according to the target basic scheme and the item name of the target item.

Meanwhile, the server can also generate and display a progress flow chart aiming at the target project on the platform side according to the target basic scheme (for example, an SOP flow template of the target basic scheme) by combining with the development processing plan fed back by the B technology team members.

The progress flow chart of the target project may specifically include a plurality of task nodes connected in sequence. Each task node may correspond to a specific processing step in the processing flow of the target task. In addition, each task node may further carry tag information related to a person in charge of the task node, task content included in the task node, planned processing time of the task node, and task node information such as a preset time threshold for the task node.

And when the target project is created according to the method, the server is triggered to establish a target group which is based on the preset social application and is associated with the progress flow chart of the target project.

Specifically, the server can acquire account data of each B-technology team member based on a preset social application user according to an account list of the B-technology team member; meanwhile, a user database of the merchant A is retrieved, and account data of the merchant A based on a preset social application is obtained. Further, the server may invoke a data interface (e.g., a related engine port) associated with the preset social application according to account data of each B-technology team member based on the preset social application and account data of the merchant a based on the preset social application, and establish a target group named by the target project name and bound to the target project. And, the target group can be associated with the progress flow chart of the target project. Therefore, a target group which is based on the preset social application, comprises the first user object and the second user object and is associated with the progress flow chart of the target project can be automatically established.

Further, the server can automatically label the corresponding label for the group member in the target group according to the preset label contained in the account list. For example, the server may set the tag of d in the target group among the B technology team members in the target group to "front end," etc.

In addition, the server may further determine, according to a preset authority configuration rule, g, in the target group, from the B-technology team members, that the group member tag is "communication" as a management object of the target group (for example, a project principal of the target project, or a group owner of the target group), and open the tag setting authority for the group member of the target group for g.

In addition, as shown in fig. 3, the server may further accurately push a guidance message set by a tag to the group member g in the target group by using the identity of the intelligent service assistant (or the robot) in a manner of @ the group member g, so as to guide the group member to set a corresponding role tag as a group member tag in the target group more accurately according to the actual task division of the group member in the processing process of the target project.

Meanwhile, the guiding message may further include guiding information such as how to perform initialization operations in the target group, how to use an intelligent assistant associated with the platform, how to perform task processing and task submitting operations in a progress flow chart of a target project associated with the target group on the platform, and the like.

After the target project, the progress flow chart of the target project, and the target group associated with the progress flow chart of the target project are created in the above manner, the group members in the target group may process the task contents of the task nodes in charge of each according to the progress flow chart displayed on the platform. And each time the group member completes the task content of the responsible task node, the task can be submitted on the platform according to the instruction. Correspondingly, the progress flow chart displayed on the platform can update the task node in the stay state.

For example, referring to fig. 4, the task node currently in the stay state in the progress flow chart shown on the platform is task node No. 3. After d in the B-technology team member in charge of the task node No. 3 completes the task content of the task node, the "submit node task" icon can be clicked on the platform. At this time, the stay state of the task node in the progress flow chart displayed on the platform is updated: the task node in the stay state is changed from the original task node No. 3 to the task node No. 4. Further, task node number 3 may also be marked as "completed".

In specific implementation, on one hand, the server may monitor the progress flow chart of the target project in real time, and when the stop state of the task node in the progress flow chart of the target project is monitored to be updated, for example, it is monitored that the task node in the stop state is changed from the original task node No. 3 to the task node No. 4, and it may be determined that the preset first trigger condition is met. And updating the task node in the stay state. For example, task node number 4 may be determined as the first target task node.

Then, the server can determine task content related to the first target task node and tag information related to personnel in charge of the task node by querying a progress flow chart of the target project. For example, it may be determined that the task content of task No. 4 node is writing program code for scanning a code order, and that the tag information associated with the task responsible for task No. 4 node is "back end".

The server may then generate a corresponding target message based on the task content. The target message may specifically include task content related to the first target task node. Further, the target message may further include information related to a scheduled processing time period related to the first target task node.

Meanwhile, the server searches in a target group bound with the target item, and finds out a group member (for example, e in a B-technology team member provided with a tag "backend" in the target group) with the tag "backend" or a tag close to or matching the "backend" from the target group as a target object associated with the target message.

Further, the server may invoke a data interface associated with a preset social application to push the target message to the target object in the target group. For example, as shown in FIG. 5. The above-mentioned target message may be pushed to group member e in the target group in the form of @ group member e.

Thus, the group member e can be timely notified of the target group based on the preset social application: the current target project is advanced to the No. 4 task node which is responsible for the current target project and the specific task content related to the task node. Therefore, a better message reaching effect can be obtained, and the progress of the processing of the target project is promoted.

In particular implementation, on the other hand, the server may also monitor the progress flow chart of the target project in real time, and accumulate the stay time of the task node currently in the stay state. And under the condition that the monitored stay time is longer than a preset time threshold, determining that a preset second trigger condition is met, and determining the task node in the stay state as a second target task node.

Specifically, for example, when the server monitors that the task node in the stay state is changed from the original task node No. 3 to the task node No. 4, timing is started, and the stay time of the task node No. 4 is accumulated. And then, monitoring that the stay time of the task node No. 4 is longer than a preset time threshold (for example, 48 hours and the like) for the task node No. 4, determining that the stay state of the task node in the progress flowchart of the target project is still not updated, and determining that the preset second trigger condition is met under the condition that the task node currently in the stay state is the task node No. 4, and determining the task node No. 4 as the human target task node.

Then, similarly, the server may generate, as the corresponding target message, prompt information about the processing expiration of the second target task node.

Then, the server can determine the target object in charge of the second target task node in the target group through retrieval according to the progress flow chart of the target project. And pushing the target message to the target object in the target group.

Specifically, for example, the server may generate prompt information about processing expiration of task No. 4 node; and the group member e is determined as the target object in the target group. And then, in the target group, pushing prompt information about the processing expiration of the No. 4 task node to the group member e.

Thus, the group member e can be timely notified of the target group based on the preset social application: the number 4 task node which is currently responsible for processing by the user is out of date and needs to be processed as soon as possible, so that the influence on subsequent task nodes is avoided. Therefore, a better message reaching effect can be obtained, and the progress of the processing process of the target project is tracked and urged.

In addition, the server can also monitor the progress flow chart of the target project in real time to determine the overall progress state of the target project, such as "implementation", "completed", and the like. Further, the server can set and update the group state label of the target group in time according to the progress state of the target task.

Specifically, for example, as shown in fig. 6, when the target group is just established, the group status tag of the target group may be set to "implementation". In the case where it is determined that the processing progress of the target project has been completed according to the progress flowchart of the target project, the group status tag of the target group may be updated to "completed".

Therefore, the target group members can conveniently and efficiently know the overall progress state of the target project associated with the target group according to the group state label of the target group, and the message reaching effect can be further improved.

Referring to fig. 7, an embodiment of the present disclosure provides a method for processing a message, which may include the following steps when implemented.

S701: and monitoring progress data of the target task, and determining whether a preset trigger condition is met.

S702: and generating a corresponding target message under the condition that the preset trigger condition is met.

S703: determining a target object associated with the target message in a target group according to the progress data of the target task; the target group is associated with the progress data of the target task, the target group at least comprises a first user object and a second user object, the first user object comprises an initiator member of the target task, and the second user object comprises a receiver member of the target task.

S704: in the target group, the target message is pushed to the target object.

In some embodiments, the message processing method may be specifically applied to a server on the platform side; but also to a terminal device having a processor or the like; the method can also be applied to plug-ins which are deployed on terminal equipment and are associated with platforms, such as XX intelligent assistants, YY robots and the like.

In some embodiments, the target task may also be referred to as a target project, and specifically may refer to a specific solution initiated by the initiator member through data such as a creation request, and requesting the acceptor member to process the delivery through technical support. For example, a code-scanning ordering solution initiated by merchant a.

The initiator member may specifically refer to a user object (e.g., a certain business, a certain company, etc.) with a requirement for a relevant solution, and may be marked as a first user object. The above-mentioned adopter member may specifically refer to a user object (e.g., a technical team, a solution service company, etc.) responsible for providing the relevant solution, and may be marked as a second user object.

In some embodiments, the progress data of the target task may be specifically understood as data capable of reflecting at least the current processing progress of the target task in time.

In some embodiments, the progress data of the target task may specifically include: a progress flow diagram for the target task; wherein the progress flow chart of the target task is associated with the target task; the progress flow graph of the target task comprises a plurality of task nodes.

Specifically, the progress flow chart of the target task may be understood as a kind of progress data for the target task. The progress flowchart of the target task may specifically include a plurality of task nodes connected in sequence. Each task node may correspond to a specific processing step in the processing flow of the target task. In addition, each task node may further carry tag information related to a person in charge of the task node, task content included in the task node, planned processing time of the task node, and task node information such as a preset time threshold for the task node.

In some embodiments, while creating the target task according to the target base scheme, the progress flow chart of the corresponding target task may be created for the target task according to the SOP flow template of the target base scheme. Therefore, the processing progress of the target task can be managed and monitored according to the progress flow chart of the target task in the following process.

In some embodiments, before monitoring the progress data of the target task, when the method is implemented, the following may be further included: displaying a plurality of preset theme identifications of basic schemes to a first user object; wherein, the subject identification is respectively associated with the receiving party members providing the corresponding preset basic schemes; receiving and responding to a creation request about a target task initiated by a first user object, determining a preset basic scheme selected by the first user object as a target basic scheme, and determining a receiver member associated with the target basic scheme as a second user object; and creating a target task based on the target basic scheme, and triggering and establishing a target group associated with the progress data of the target task.

In some embodiments, the creation request may specifically carry a theme identifier of a preset basic scheme selected by the first user object. Correspondingly, a preset basic scheme corresponding to the theme identifier can be determined as a target basic scheme according to the theme identifier carried by the creation request.

In some embodiments, the creation request may further carry a target task name customized by the first user object. Furthermore, according to the target basic scheme, the target task name customized by the first user object is used as identification information, and a new task is created to serve as the target task. Of course, the target task may also be created according to the target base scheme by using a random task name or a task serial number as the identification information.

In some embodiments, the topic identifiers are respectively associated with recipient members providing a preset basic scheme corresponding to the topic identifiers. Correspondingly, the receiving party member associated with the target basic scheme can be determined according to the theme identification selected by the first user object. And then the account list of the receiving party member can be obtained by inquiring a platform database and the like.

In some embodiments, the account list at least includes account data of the recipient member based on a preset social application, for example, an account name, an account number, a mailbox or a mobile phone number bound when the account is registered, and the like.

In some embodiments, the preset social application may be a different in-station application from the platform, a social application specified by the platform and having a cooperative relationship, or a social application selected by the first user object or the second user object from a plurality of selectable social applications.

In some embodiments, the account list may specifically include account data of the second user object based on a preset social application, and a preset tag of the second user object based on the target task. The preset tag may be specifically understood as a data tag used for indicating that a specific member of the recipient performs task processing based on the target basic scheme, and/or indicating information such as a task and a level performed in a recipient group.

In some embodiments, the target group may include at least a first user object and a second user object. Further, the target group may further include a third party member (which may be referred to as a third user object) different from the initiator and the recipient, for example, a customer service person whose platform is responsible for coordination and service.

Specifically, the third party member may be invited to join the target group as the third user object in response to the invitation request about the third party member, which is actively initiated by the first user object or the second user object. Or automatically judging whether to invite a related third party member to join the target group or not by combining a corresponding group construction rule according to task characteristics (for example, the processing process of the target task is complicated, the processing time consumption is long, the scale is large, and the like) of the created target task and/or identity characteristics (for example, the first user object belongs to a VIP member user and the like) of the first user object; and under the condition that it is determined that the related third party member is required to join the target group, acquiring and pulling the third party member into the target group according to the account data of the third party member based on the preset social application. Thereby, a target group containing the first user object, the second user object and the third user object simultaneously can be established.

In some embodiments, the creation of a target task may be simultaneously triggered by the automatic creation of a target group bound to the target task. And the target group is associated with the progress data of the target task. Therefore, the information related to the processing progress of the target task can be pushed to the group members in time through the target group, so that a better touch effect is obtained, and the processing progress of the target task is promoted.

In some embodiments, the establishing of the target group associated with the progress data of the target task may include, when implemented specifically: acquiring an account list of a second user object based on a preset social application; retrieving and acquiring account data of the first user object based on a preset social application; and calling a data interface associated with a preset social application according to the account list of the second user object and the account data of the first user object, and establishing a target group associated with the progress data of the target task.

Specifically, a data interface associated with a preset social application may be called according to an account list of the second user object and account data of the first user object, and a target group named by identification information of the target task is established; and binding the target group with the target task, and establishing a mapping relation between the target group and the progress data of the target task, so that the target group related to the progress data of the target task can be obtained.

In some embodiments, sometimes it is not possible to directly obtain the account data of the object of the first user based on the preset social application, or the first user object does not provide the account data based on the preset social application. For the above situation, a target group not containing the first user object may be created according to the account list of the second user object. And generating and providing a corresponding group link for the first user object based on the target group so that the first user object can join the target group in an active group adding mode, thereby obtaining the target group at least comprising the first user object and the second user object.

In some embodiments, after obtaining the account list of the second user object based on the preset social application, when the method is implemented, the method may further include: calling a data interface associated with a preset social application according to an account list of a second user object, and establishing a target group associated with the progress data of the target task; generating an in-group link with respect to the target group; and displaying the group link to the first user object.

In some embodiments, the grouping link may be a grouping two-dimensional code associated with the target group. The first user object can join the target group by scanning codes by using a preset social application installed on the terminal equipment. The in-group link may also be a network link address associated with the target group. The first user object may join the target group, etc. by clicking on the terminal device to access the network link address.

In particular, reference may be made to fig. 8, for example. After a target group containing only the second user object is established according to the account data of the second user object, a group information interface related to the target group can be displayed to the first user object. In the group information interface, basic information such as a name of a target task (or a target project) bound to the target group, a topic identifier of a preset basic scheme based on the target task, an initiator of the target task, creation time of the target task, and a project state of the target task (i.e., a group state tag of the target group) may be specifically displayed.

In addition, a group entering triggering key is further displayed in the group information interface. The group entering trigger key is linked with the group entering two-dimensional code of the target group. When the first user object clicks the group entering trigger key in the group information interface, the group entering trigger key can be triggered to generate and display a group entering two-dimensional code linked with the group entering trigger key on the group information interface.

Correspondingly, the first user object can scan the grouping two-dimensional code through the used terminal equipment so as to actively join the target group.

Therefore, the target group which simultaneously comprises the first user object and the second user object and is based on the preset social application can be smoothly established.

In some embodiments, when the target group is specifically created, corresponding group member tags may be automatically and respectively set for the second user objects in the target group according to preset tags in an account list of the second user objects.

In some embodiments, after the target group associated with the progress data of the target task is established, when the method is implemented, the following may be further included: determining a management object of a target group from the target group, and opening a label setting authority about group members for the management object; and pushing a guiding message set by the label to the management object in the target group so as to guide the management object to set a corresponding label for the group members in the target group.

In some embodiments, in specific implementation, the first user object may be determined as a management object in the target group according to a preset authority configuration rule. And determining a second user object ranked first in the account list as a management object in the target group according to a preset authority configuration rule. According to a preset authority configuration rule and in combination with an account list, a second user object with a preset label of a characteristic word such as 'organization', 'communication', 'management' and the like or a word similar to the meaning of the characteristic word can be determined as a management object in the target group.

In some embodiments, the management object may set, according to the guidance information set by the pushed tag, a corresponding group member tag for each member in the target group by using the authority, in combination with the specific situation. The management object can also modify and adjust the group member tags with errors which are automatically set based on the preset tags by using the authority.

In some embodiments, the management rights for the target group may also be developed for the management object. Based on the management authority, the management object can pull a new group member in the target group or delete the original group member more conveniently.

In some embodiments, the monitoring of the progress data of the target task and determining whether the preset trigger condition is met may include the following steps: monitoring a progress flow chart of the target task, determining that a preset first trigger condition is met when the stop state of the task node in the progress flow chart of the target task is monitored to be updated, and determining the updated task node in the stop state as a first target task node.

In some embodiments, in a case that it is determined that a preset trigger condition is satisfied, generating a corresponding target message, which may include, in a specific implementation: inquiring a progress flow chart of the target task, and determining task content related to a first target task node; and generating a corresponding target message according to the task content.

In some embodiments, the task content of the first target task node may be determined by querying a progress flow chart of the target task. In addition, other task node information such as tag information related to personnel in charge of the first target task node, technical processing time of the first target task node and the like can be determined by inquiring the progress flow chart of the target task.

In some embodiments, in a concrete implementation, a corresponding target message may be generated according to the task content of the first target task node, so as to indicate the specific task content related to the first target task node. The target message may further include a scheduled processing time for the first target task node to remind the person responsible for the task node to reasonably schedule the processing time in accordance with the scheduled processing time.

In some embodiments, in specific implementation, the group member tags of the members in the target group may be retrieved according to tag information related to the person responsible for the first target task node, and the members with the matched group member tags are found to serve as the target object. And further, the target message can be pushed to the target object in a targeted group in a targeted manner through a data interface associated with a preset social application and an information channel such as a CCM message channel.

In some embodiments, the monitoring of the progress data of the target task and determining whether the preset trigger condition is met may further include the following steps: monitoring a progress flow chart of a target task, and accumulating the stay time of a task node in a stay state; and under the condition that the monitored stay time is longer than a preset time threshold, determining that a preset second trigger condition is met, and determining the task node in the stay state as a second target task node.

In some embodiments, in a case that it is determined that a preset trigger condition is satisfied, generating a corresponding target message, which may include, in a specific implementation: and generating prompt information about the processing expiration of the second target task node as a corresponding target message.

In some embodiments, in specific implementation, a member responsible for the second target task node may be determined in the target group as a target object; and then the target message can be pushed to the target object in a target group in a targeted manner through an information channel such as a CCM message channel.

In some embodiments, the method, when implemented, may further include: monitoring a progress flow chart of the target task and determining the progress state of the target task; and updating the group state label of the target group according to the progress state of the target task.

Specifically, the group status tag of the target group may be set to "in implementation" when the target group is just created. After the process flow of the target task is monitored to be completed according to the progress flow chart of the target task, the group status tag of the target group may be updated to "completed". When it is monitored that the processing flow of the target task is suspended for some reason according to the progress flow chart of the target task, the group status flag of the target group may be updated to "suspended". Therefore, the overall progress state of the target task can be identified more simply and conveniently through the group state label of the target group.

As can be seen from the above, the message processing method provided in the embodiments of the present specification responds to a creation request based on a target solution initiated by an initiator member, and creates a corresponding target task at the same time; the method also can trigger to automatically establish a target group which is associated with the progress data of the target task and contains related members; in the specific processing process of the target task, when the progress data of the target task is monitored and the preset trigger condition is met, the corresponding target message can be generated; and in the target group, the target message is timely pushed to the determined target object associated with the target message, so that the user side operation can be simplified, a better message touch effect can be obtained, and the processing progress of the target task can be effectively promoted.

The embodiment of the specification also provides a message processing method. When the method is implemented, the following contents can be included: responding to a creation request initiated by a first user object, and creating a target task based on a target basic scheme; wherein the target base plan is associated with a second user object responsible for target task taking over; acquiring an account list of a second user object based on a preset social application; calling a data interface associated with a preset social application according to an account list of a second user object, and establishing a target group associated with the progress data of the target task; wherein the target group is used for pushing a target message related to a target task.

In some embodiments, the invoking a data interface associated with a preset social application according to the account list of the second user object, and establishing a target group associated with the progress data of the target task may include, in specific implementation: retrieving and acquiring account data of the first user object based on a preset social application; and calling a data interface associated with the preset social application according to the account data of the first user object based on the preset social application and the account list of the second object, and establishing a target group associated with the progress data of the target task.

In some embodiments, the invoking a data interface associated with a preset social application according to the account list of the second user object, and establishing a target group associated with the progress data of the target task may include, in specific implementation: calling a data interface associated with a preset social application according to an account list of a second user object, and establishing a target group associated with the progress data of the target task; and generating a group link related to the target group, and displaying the group link to the first user object, so that the first user object actively joins the target group according to the group link, thereby obtaining the target group at least comprising the first user object and the second user object.

Through the embodiment, the target group related to the progress data of the target task can be triggered to be automatically created while the target task based on the target basic scheme is created, so that the target message can be pushed to the target object in the target group through the target group based on the preset social application, and a relatively good message reach effect can be obtained.

Embodiments of the present specification further provide a server, including a processor and a memory for storing processor-executable instructions, where the processor, when implemented, may perform the following steps according to the instructions: monitoring progress data of a target task and determining whether a preset trigger condition is met; generating a corresponding target message under the condition that a preset trigger condition is determined to be met; determining a target object associated with the target message in a target group according to the progress data of the target task; the target group is associated with the progress data of the target task, the target group at least comprises a first user object and a second user object, the first user object comprises an initiator member of the target task, and the second user object comprises a receiver member of the target task; in the target group, the target message is pushed to the target object.

In order to more accurately complete the above instructions, referring to fig. 9, another specific server is provided in the embodiments of the present specification, where the server includes a network communication port 901, a processor 902, and a memory 903, and the above structures are connected by an internal cable, so that the structures may perform specific data interaction.

The processor 902 may be specifically configured to monitor progress data of a target task, and determine whether a preset trigger condition is met; generating a corresponding target message under the condition that a preset trigger condition is determined to be met; determining a target object associated with the target message in a target group according to the progress data of the target task; the target group is associated with the progress data of the target task, the target group at least comprises a first user object and a second user object, the first user object comprises an initiator member of the target task, and the second user object comprises a receiver member of the target task.

The network communication port 901 may be specifically configured to push the target message to the target object in the target group.

The memory 903 may be specifically configured to store a corresponding instruction program.

In this embodiment, the network communication port 901 may be a virtual port that is bound to different communication protocols, so that different data can be sent or received. For example, the network communication port may be a port responsible for web data communication, a port responsible for FTP data communication, or a port responsible for mail data communication. In addition, the network communication port can also be a communication interface or a communication chip of an entity. For example, it may be a wireless mobile network communication chip, such as GSM, CDMA, etc.; it can also be a Wifi chip; it may also be a bluetooth chip.

In this embodiment, the processor 902 may be implemented in any suitable manner. For example, the processor may take the form of, for example, a microprocessor or processor and a computer-readable medium that stores computer-readable program code (e.g., software or firmware) executable by the (micro) processor, logic gates, switches, an Application Specific Integrated Circuit (ASIC), a programmable logic controller, an embedded microcontroller, and so forth. The description is not intended to be limiting.

In this embodiment, the memory 903 may include multiple layers, and in a digital system, the memory may be any memory as long as binary data can be stored; in an integrated circuit, a circuit without a physical form and with a storage function is also called a memory, such as a RAM, a FIFO and the like; in the system, the storage device in physical form is also called a memory, such as a memory bank, a TF card and the like.

The embodiments of the present specification further provide another server, including a processor and a memory for storing processor-executable instructions, where the processor, when implemented in detail, may perform the following steps according to the instructions: responding to a creation request initiated by a first user object, and creating a target task based on a target basic scheme; wherein the target base plan is associated with a second user object responsible for target task taking over; acquiring an account list of a second user object based on a preset social application; calling a data interface associated with a preset social application according to an account list of a second user object, and establishing a target group associated with the progress data of the target task; wherein the target group is used for pushing a target message related to a target task.

The present specification further provides a computer storage medium based on the above message processing method, where the computer storage medium stores computer program instructions, and when the computer program instructions are executed, the computer storage medium implements: monitoring progress data of a target task and determining whether a preset trigger condition is met; generating a corresponding target message under the condition that a preset trigger condition is determined to be met; determining a target object associated with the target message in a target group according to the progress data of the target task; the target group is associated with the progress data of the target task, the target group at least comprises a first user object and a second user object, the first user object comprises an initiator member of the target task, and the second user object comprises a receiver member of the target task; in the target group, the target message is pushed to the target object.

In this embodiment, the storage medium includes, but is not limited to, a Random Access Memory (RAM), a Read-Only Memory (ROM), a Cache (Cache), a Hard Disk Drive (HDD), or a Memory Card (Memory Card). The memory may be used to store computer program instructions. The network communication unit may be an interface for performing network connection communication, which is set in accordance with a standard prescribed by a communication protocol.

In this embodiment, the functions and effects specifically realized by the program instructions stored in the computer storage medium can be explained by comparing with other embodiments, and are not described herein again.

The embodiment of the present specification further provides another computer storage medium based on the above message processing method, where the computer storage medium stores computer program instructions, and when the computer program instructions are executed, the computer storage medium implements: responding to a creation request initiated by a first user object, and creating a target task based on a target basic scheme; wherein the target base plan is associated with a second user object responsible for target task taking over; acquiring an account list of a second user object based on a preset social application; calling a data interface associated with a preset social application according to an account list of a second user object, and establishing a target group associated with the progress data of the target task; wherein the target group is used for pushing a target message related to a target task.

Referring to fig. 10, in a software level, an embodiment of the present specification further provides a message processing apparatus, which may specifically include the following structural modules:

the monitoring module 1001 may be specifically configured to monitor progress data of a target task and determine whether a preset trigger condition is met;

the generating module 1002 may be specifically configured to generate a corresponding target message when it is determined that a preset trigger condition is met;

the determining module 1003 may be specifically configured to determine, according to the progress data of the target task, a target object associated with the target message in a target group; the target group is associated with the progress data of the target task, the target group at least comprises a first user object and a second user object, the first user object comprises an initiator member of the target task, and the second user object comprises a receiver member of the target task;

the pushing module 1004 may be specifically configured to push the target message to the target object in the target group.

It should be noted that, the units, devices, modules, etc. illustrated in the above embodiments may be implemented by a computer chip or an entity, or implemented by a product with certain functions. For convenience of description, the above devices are described as being divided into various modules by functions, and are described separately. It is to be understood that, in implementing the present specification, functions of each module may be implemented in one or more pieces of software and/or hardware, or a module that implements the same function may be implemented by a combination of a plurality of sub-modules or sub-units, or the like. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.

The present specification also provides another message processing apparatus, including the following structural modules: the creating module is specifically used for responding to a creating request initiated by a first user object and creating a target task based on a target basic scheme; wherein the target base plan is associated with a second user object responsible for target task taking over; the obtaining module is specifically configured to obtain an account list of the second user object based on a preset social application; the establishing module is specifically used for calling a data interface associated with a preset social application according to an account list of a second user object and establishing a target group associated with the progress data of the target task; wherein the target group is used for pushing a target message related to a target task.

Therefore, the message processing device provided by the embodiment of the specification can simplify the operation, obtain a better message reaching effect, and further effectively advance the processing process of the target task.

Although the present specification provides method steps as described in the examples or flowcharts, additional or fewer steps may be included based on conventional or non-inventive means. The order of steps recited in the embodiments is merely one manner of performing the steps in a multitude of orders and does not represent the only order of execution. When an apparatus or client product in practice executes, it may execute sequentially or in parallel (e.g., in a parallel processor or multithreaded processing environment, or even in a distributed data processing environment) according to the embodiments or methods shown in the figures. The terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, the presence of additional identical or equivalent elements in a process, method, article, or apparatus that comprises the recited elements is not excluded. The terms first, second, etc. are used to denote names, but not any particular order.

Those skilled in the art will also appreciate that, in addition to implementing the controller as pure computer readable program code, the same functionality can be implemented by logically programming method steps such that the controller is in the form of logic gates, switches, application specific integrated circuits, programmable logic controllers, embedded microcontrollers and the like. Such a controller may therefore be considered as a hardware component, and the means included therein for performing the various functions may also be considered as a structure within the hardware component. Or even means for performing the functions may be regarded as being both a software module for performing the method and a structure within a hardware component.

This description may be described in the general context of computer-executable instructions, such as program modules, being executed by a computer. Generally, program modules include routines, programs, objects, components, data structures, classes, etc. that perform particular tasks or implement particular abstract data types. The specification may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote computer storage media including memory storage devices.

From the above description of the embodiments, it is clear to those skilled in the art that the present specification can be implemented by software plus necessary general hardware platform. With this understanding, the technical solutions in the present specification may be essentially embodied in the form of a software product, which may be stored in a storage medium, such as a ROM/RAM, a magnetic disk, an optical disk, etc., and includes several instructions for enabling a computer device (which may be a personal computer, a mobile terminal, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments in the present specification.

The embodiments in the present specification are described in a progressive manner, and the same or similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. The description is operational with numerous general purpose or special purpose computing system environments or configurations. For example: personal computers, server computers, hand-held or portable devices, tablet-type devices, multiprocessor systems, microprocessor-based systems, set top boxes, programmable electronic devices, network PCs, minicomputers, mainframe computers, distributed computing environments that include any of the above systems or devices, and the like.

While the specification has been described with examples, those skilled in the art will appreciate that there are numerous variations and permutations of the specification that do not depart from the spirit of the specification, and it is intended that the appended claims include such variations and modifications that do not depart from the spirit of the specification.

Claims

1. A message processing method comprises the following steps:

monitoring progress data of a target task and determining whether a preset trigger condition is met;

generating a corresponding target message under the condition that a preset trigger condition is determined to be met;

determining a target object associated with the target message in a target group according to the progress data of the target task; the target group is associated with the progress data of the target task, the target group at least comprises a first user object and a second user object, the first user object comprises an initiator member of the target task, and the second user object comprises a receiver member of the target task;

in the target group, the target message is pushed to the target object.

2. The method of claim 1, prior to monitoring progress data of a target task, the method further comprising:

displaying a plurality of preset theme identifications of basic schemes to a first user object; wherein, the subject identification is respectively associated with the receiving party members providing the corresponding preset basic schemes;

receiving and responding to a creation request about a target task initiated by a first user object, determining a preset basic scheme selected by the first user object as a target basic scheme, and determining a receiver member associated with the target basic scheme as a second user object;

and creating a target task based on the target basic scheme, and triggering and establishing a target group associated with the progress data of the target task.

3. The method of claim 2, establishing a target group associated with progress data of the target task, comprising:

acquiring an account list of a second user object based on a preset social application;

retrieving and acquiring account data of the first user object based on a preset social application;

and calling a data interface associated with a preset social application according to the account list of the second user object and the account data of the first user object, and establishing a target group associated with the progress data of the target task.

4. The method of claim 3, after obtaining the account list of the second user object based on the preset social application, the method further comprising:

calling a data interface associated with a preset social application according to an account list of a second user object, and establishing a target group associated with the progress data of the target task;

generating an in-group link with respect to the target group;

and displaying the group link to the first user object.

5. The method of claim 3, wherein the account list comprises account data of the second user object based on a preset social application, and a preset tag of the second user object based on the target task.

6. The method of claim 3, after establishing a target group associated with progress data of the target task, the method further comprising:

determining a management object of a target group from the target group, and opening a label setting authority about group members for the management object;

and pushing a guiding message set by the label to the management object in the target group so as to guide the management object to set a corresponding label for the group members in the target group.

7. The method of claim 1, the progress data for the target task comprising: a progress flow diagram for the target task; wherein the progress flow chart of the target task is associated with the target task; the progress flow graph of the target task comprises a plurality of task nodes.

8. The method of claim 7, monitoring progress data of the target task, and determining whether a preset trigger condition is met, comprising:

monitoring a progress flow chart of the target task, and determining that a preset first trigger condition is met when the stay state of a task node in the progress flow chart of the target task is monitored to be updated; and determining the updated task node in the stay state as a first target task node.

9. The method of claim 8, wherein generating a corresponding target message if it is determined that a preset trigger condition is met comprises:

inquiring a progress flow chart of the target task, and determining task content related to a first target task node;

and generating a corresponding target message according to the task content.

10. The method of claim 8, monitoring progress data of the target task, determining whether a preset trigger condition is met, further comprising:

monitoring a progress flow chart of a target task, and accumulating the stay time of a task node in a stay state;

determining that a preset second trigger condition is met under the condition that the monitored staying time length is greater than a preset time length threshold; and determining the task node in the stay state as a second target task node.

11. The method of claim 10, wherein generating a corresponding target message if it is determined that a preset trigger condition is met comprises:

and generating prompt information about the processing expiration of the second target task node as a corresponding target message.

12. The method of claim 7, further comprising:

monitoring a progress flow chart of the target task and determining the progress state of the target task;

and updating the group state label of the target group according to the progress state of the target task.

13. A message processing method comprises the following steps:

responding to a creation request initiated by a first user object, and creating a target task based on a target basic scheme; wherein the target base plan is associated with a second user object responsible for target task taking over;

calling a data interface associated with a preset social application according to an account list of a second user object, and establishing a target group associated with the progress data of the target task; wherein the target group is used for pushing a target message related to a target task.

14. An apparatus for processing a message, comprising:

the monitoring module is used for monitoring the progress data of the target task and determining whether a preset triggering condition is met;

the generating module is used for generating a corresponding target message under the condition that the preset triggering condition is met;

the determining module is used for determining a target object associated with the target message in a target group according to the progress data of the target task; the target group is associated with the progress data of the target task, the target group at least comprises a first user object and a second user object, the first user object comprises an initiator member of the target task, and the second user object comprises a receiver member of the target task;

and the pushing module is used for pushing the target message to the target object in the target group.

15. An apparatus for processing a message, comprising:

the creating module is used for responding to a creating request initiated by a first user object and creating a target task based on a target basic scheme; wherein the target base plan is associated with a second user object responsible for target task taking over;

the acquisition module is used for acquiring an account list of the second user object based on a preset social application;

the establishing module is used for calling a data interface associated with a preset social application according to an account list of a second user object and establishing a target group associated with the progress data of the target task; wherein the target group is used for pushing a target message related to a target task.

16. A server comprising a processor and a memory for storing processor-executable instructions which, when executed by the processor, implement the steps of the method of any one of claims 1 to 12, or 13.

17. A computer storage medium having stored thereon computer instructions which, when executed, implement the steps of the method of any one of claims 1 to 12, or 13.