CN113065912A - Method, apparatus, device and medium for monitoring orders with unsynchronized order states - Google Patents

Method, apparatus, device and medium for monitoring orders with unsynchronized order states Download PDF

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CN113065912A
CN113065912A CN202110235421.2A CN202110235421A CN113065912A CN 113065912 A CN113065912 A CN 113065912A CN 202110235421 A CN202110235421 A CN 202110235421A CN 113065912 A CN113065912 A CN 113065912A
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order
orders
information
target
external
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郑学伦
姚舜
刘建洋
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Nanjing Suning Software Technology Co ltd
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Nanjing Suning Software Technology Co ltd
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    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders

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Abstract

The present application relates to the field of computer technologies, and in particular, to a method and an apparatus for monitoring an order with an unsynchronized order status, a computer device, and a storage medium. The method comprises the following steps: acquiring external order information and local order information of a plurality of orders with order placing time within a preset order acquisition time range; comparing the external order information with the local order information of each order, and screening out target orders with unsynchronized order states from the multiple orders according to a comparison result corresponding to each order; generating a label dimension table according to external order information of all target orders and a preset label generation rule; and monitoring each target order according to the label dimension table. The embodiment of the invention can quickly analyze the state of mass orders, reduce the labor cost required to be invested when processing orders with inconsistent order states and improve the operation efficiency of shops.

Description

Method, apparatus, device and medium for monitoring orders with unsynchronized order states
Technical Field
The present application relates to the field of computer technologies, and in particular, to a method and an apparatus for monitoring an order with an unsynchronized order status, a computer device, and a storage medium.
Background
In the daily operation of the e-commerce shop, the order status of the order in the local and the order status of the order on the e-commerce platform may not be synchronized, and at this time, the operator is required to perform a line-by-line check on the order information of each order to screen out the order with unsynchronized order status (for example, the goods of a certain order are shipped in the local logistics status, but the goods are not shipped in the logistics status in the e-commerce platform), so as to follow-up processing on the subsequent such order. However, when the order quantity of the store in which the operator is responsible for operating is large, even when a plurality of stores need to be operated simultaneously, due to the large order quantity, the operator often wastes time and labor when monitoring the order status of the order and has a certain degree of error, so that the status of a part of the order locally is not synchronized with the status of the part of the order on the e-commerce platform in time or the business logic is consistent, which may cause a capital loss to the store, for example, when the item is not delivered by express delivery before a predetermined delivery deadline, the store may be subjected to penalty processing of the e-commerce platform, and may also cause poor experience of the consumer, for example, after the consumer makes an order for several days, the logistic status of the order inquired on the e-commerce platform is still not delivered.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides the method, the device, the computer equipment and the storage medium for monitoring the orders with asynchronous order states.
The present invention provides according to a first aspect a method of monitoring orders whose status is not synchronised, the method comprising in one embodiment:
acquiring external order information and local order information of a plurality of orders with order placing time within a preset order acquisition time range;
comparing the external order information with the local order information of each order, and screening out target orders with unsynchronized order states from the multiple orders according to a comparison result corresponding to each order;
generating a label dimension table according to external order information of all target orders and a preset label generation rule;
and monitoring each target order according to the label dimension table.
In one embodiment, the step of collecting external order information and local order information of a plurality of orders whose order placing time is within a preset order collecting time range comprises:
and receiving order monitoring configuration information uploaded by a user or configured through a page, wherein the order monitoring configuration information comprises a label generation rule and an order acquisition time range.
In one embodiment, the step of collecting external order information and local order information of a plurality of orders whose order placing time is within a preset order collecting time range includes:
and pulling external order information of a plurality of orders with order taking time within a preset order acquisition time range from an external platform, and locally acquiring local order information corresponding to the plurality of orders.
In one embodiment, the step of generating the label dimension table according to the external order information of all the target orders and the preset label generation rule includes:
checking external order information of each target order according to a preset label generation rule to obtain a checking result of each target order;
distributing corresponding labels for each target order according to the checking result of the target order;
and generating a label dimension table according to the label corresponding to each target order.
In one embodiment, the step of comparing the external order information and the local order information of each order and screening out a target order with an unsynchronized order state from a plurality of orders according to a comparison result corresponding to each order includes:
respectively comparing the designated field information in the external order information of each order with the designated field information in the local order information of the order;
and taking the orders with inconsistent designated field information in the plurality of orders as target orders with asynchronous order states.
In one embodiment, the step of monitoring each target order according to the tag dimension table comprises:
generating an analysis report according to the label dimension table and the external order information of each target order according to a preset statistical rule;
acquiring field information of a pre-specified field of an analysis report, and generating abstract information corresponding to the analysis report according to the acquired field information of the pre-specified field;
and sending the summary information to preset monitoring personnel.
In one embodiment, the method further comprises:
receiving a report export request of a monitoring person, and acquiring report data of an analysis report corresponding to the report export request;
generating a report file with a preset format according to the report data;
and sending the generated report file to a monitoring person.
The present invention provides according to a second aspect an apparatus for monitoring orders whose status is not synchronized, the apparatus comprising, in one embodiment:
the order information acquisition module is used for acquiring external order information and local order information of a plurality of orders with order placing time within a preset order acquisition time range;
the target order screening module is used for comparing the external order information and the local order information of each order and screening out target orders with unsynchronized order states from a plurality of orders according to a comparison result corresponding to each order;
the label dimension table generating module is used for generating a label dimension table according to the external order information of all the target orders and a preset label generating rule;
and the order monitoring module is used for monitoring each target order according to the label dimension table.
The present invention provides according to a third aspect a computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, the processor implementing the steps of an embodiment of any of the methods described above when executing the computer program.
The present invention provides according to a fourth aspect a computer-readable storage medium having stored thereon a computer program which, when being executed by a processor, carries out the steps of the embodiments of the method of any one of the above.
In the embodiment of the invention, the external order information and the local order information of a plurality of orders with order placing time within a preset order collecting time range are collected through the order monitoring server, then the external order information and the local order information of each order are compared, target orders with asynchronous order states are screened out from the plurality of orders according to a comparison result corresponding to each order, a label dimension table is generated according to the external order information of all the target orders and a preset label generation rule, each target order is monitored according to the label dimension table, the state analysis can be rapidly carried out on mass orders, the human cost required to be invested when orders with inconsistent order states are processed is reduced, and the operation efficiency of a shop is improved.
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FIG. 1 is a diagram of an exemplary implementation of a method for monitoring orders that are out of sync with respect to order status;
FIG. 2 is a flow diagram illustrating a method for monitoring orders for out-of-sync order status according to one embodiment;
FIG. 3 is a diagram illustrating a process for generating a tag dimension table according to an embodiment;
FIG. 4 is a flow diagram illustrating the monitoring of a target order according to one embodiment;
FIG. 5 is a block diagram of an apparatus for monitoring orders for out-of-sync order status according to one embodiment;
FIG. 6 is a diagram illustrating an internal structure of a computer device according to an embodiment.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
The invention provides a method for monitoring orders with unsynchronized order states. In one embodiment, the method of monitoring orders for which the order status is not synchronized may be applied in the context of an application as shown in FIG. 1.
The order monitoring server 10 and the external platform 20 (the external platform may be a server of an e-commerce platform) communicate with each other through the network 30, and the order monitoring server 10 and the external platform 20 may be implemented by an independent server or a server cluster formed by a plurality of servers. The order monitoring server 10 may pull order information (i.e. external order information) of orders generated within a predetermined time range from an external platform at regular time (e.g. once a day), pull order information (i.e. local order information) corresponding to related orders from a local, perform related cleaning processing on the external order information and the local order information of each order, screen out orders (i.e. target orders) meeting monitoring conditions based on a user (e.g. an operator) preconfigured rule, associate related labels for each order meeting monitoring conditions based on the preconfigured label generation rule, and obtain a label dimension table based on the labels corresponding to all orders meeting monitoring conditions, so that each order meeting monitoring conditions (i.e. the order status is asynchronous) can be monitored based on the label dimension table, and after the method is adopted, because the operator does not need to screen whether each order belongs to the order of the monitoring condition one by one, the operator only needs to configure related labels for the orders under various conditions based on corresponding application scenes, and then the operator can follow up and process each order quickly based on the labels of the orders, so that the labor cost for following and processing the orders with unsynchronized order states is greatly reduced, and the efficiency of the operator in operating shops is improved.
The method for monitoring orders with unsynchronized order states provided by the embodiment includes the steps shown in fig. 2, and the following description will take the example that the method is applied to the order monitoring server in fig. 1 as an example.
S110: and acquiring external order information and local order information of a plurality of orders with order placing time within a preset order acquisition time range.
In this embodiment, a timing task may be set in the order monitoring server, and when the timing task is triggered, the order monitoring server acquires order information of an order generated within a preset time range, that is, acquires external order information and local order information of a plurality of orders whose order placing time is within a preset order acquisition time range.
In one embodiment, the step of collecting external order information and local order information of a plurality of orders whose order placing time is within a preset order collecting time range includes: and pulling external order information of a plurality of orders with order taking time within a preset order acquisition time range from an external platform, and locally acquiring local order information corresponding to the plurality of orders.
The external order information is order information generated by an external platform, the local order information is order information generated locally, the external order information comprises a plurality of fields of information, such as information which can comprise fields of, but is not limited to, an order number, an order time, an order logistics state, a delivery overdue time and the like, the local order information comprises the same fields as the external order information, such as the order number, the order time, the order logistics state, the delivery overdue time and the like, however, the situation that the order state is not synchronous can occur because field information of some fields in the local order information of one order is different from field information of the external order information of the order due to some reasons, for example, when a consumer places one order in a shop of a Tiningy easy-to-buy and places a local order, due to some data matching conditions, an exception is generated during order preparation circulation of the A-E platform, so that the order state of the order in the Suningy purchasing local area is inconsistent with the order state of the order in the A-E platform, and interaction between the logistics department of the Suningy purchasing and the A-E platform is delayed, so that the order logistics state of the order in the Suningy purchasing local area is shipped, but the corresponding order logistics state of the order in the A-E platform is not shipped.
In an embodiment, a user (e.g., an operator) may import the order monitoring configuration information into the order monitoring server, or submit the order monitoring configuration information to the order monitoring server in a page configuration manner. The order monitoring configuration information may include a label generation rule, an order collection time range, a statistical rule, a report summary generation rule, and may also include an expiration day configuration of a specified state, an alarm notification rule configuration, and the like.
S120: and comparing the external order information with the local order information of each order, and screening out target orders with unsynchronized order states from the multiple orders according to the comparison result corresponding to each order.
In this embodiment, an order may have a plurality of order states, such as an order logistics state, an order fund state, and the like, and it should be noted that, in different scenarios, the number of order states of an order may be different.
Therefore, when the external order information and the local order information of each order are compared, the field information of the field related to the state of each order needs to be compared.
In one embodiment, the step of comparing the external order information and the local order information of each order and screening out a target order with an unsynchronized order state from a plurality of orders according to a comparison result corresponding to each order includes: respectively comparing the designated field information in the external order information of each order with the designated field information in the local order information of the order; and taking the orders with inconsistent designated field information in the plurality of orders as target orders with asynchronous order states.
The designated field information refers to field information of a designated field, for example, field information of a field related to each order state, for example, when it is determined whether the order logistics states of the orders are synchronous, field information of the field of the order logistics state in the external order information of the order is acquired, field information of the field of the order logistics state in the local order information of the order is acquired, and the acquired two pieces of field information are compared. If any order state of an order is determined to be asynchronous, the order is confirmed to meet the monitoring condition, and the order is taken as a target order with the asynchronous order state.
S130: and generating a label dimension table according to the external order information of all the target orders and a preset label generation rule.
In this embodiment, the step of generating the label dimension table by the order monitoring server according to the external order information of all target orders and the preset label generation rule includes, as shown in fig. 3, the following steps:
s131: checking external order information of each target order according to a preset label generation rule to obtain a checking result of each target order;
s132: distributing corresponding labels for each target order according to the checking result of the target order;
s134: and generating a label dimension table according to the label corresponding to each target order.
The user may pre-configure the tag generation rule, for example, when it is verified that the a order status of the order is a1 status, the order is assigned with the r1 tag, and when it is verified that the a order status of the order is a1 status and the value of a field exceeds a preset threshold, the order is assigned with the r2 tag. And the order monitoring server checks the external order information of each target order according to each label generation rule preset by the user, and allocates a corresponding label to each target order based on a checking result. After all the target orders are checked and the labels are distributed to the target orders, a label dimension table is made by using all the labels corresponding to each target order. The label dimension table may be a set of all labels corresponding to all target orders.
S140: and monitoring each target order according to the label dimension table.
In this embodiment, when the order monitoring server monitors each target order according to the generated label dimension table, as shown in fig. 4, the method may include the following steps:
s141: generating an analysis report according to the label dimension table and the external order information of each target order according to a preset statistical rule;
s142: acquiring field information of a pre-specified field of an analysis report, and generating abstract information corresponding to the analysis report according to the acquired field information of the pre-specified field;
s143: and sending the summary information to preset monitoring personnel.
The operator may configure the statistical rule according to the requirements of the scene, for example, what data needs to be reflected in the analysis report, what field information of what fields in the order information needs to be counted, what field information of what fields needs to be counted needs to be combined, and the like. Further, it is also possible to configure how many analysis reports need to be generated, for example, when one store is operated, it may be configured to generate only one analysis report, and if a plurality of stores are operated at the same time, it may be configured to generate a plurality of analysis reports corresponding to different stores. What content needs to be embodied in the summary information can be configured by monitoring personnel, for example, a summary information generation rule is configured, so that the order monitoring server can generate the summary information meeting the requirements of the monitoring personnel based on the summary information generation rule configured by the monitoring personnel.
Further, in one embodiment, the method further comprises: receiving a report export request of a monitoring person, and acquiring report data of an analysis report corresponding to the report export request; generating a report file with a preset format according to the report data; and sending the generated report file to a monitoring person.
In this embodiment, the order monitoring server supports the monitoring personnel to export the report file, so that the monitoring personnel can follow up the related order to be monitored based on the order details in the analysis report.
In another embodiment, the order monitoring server supports the monitoring personnel to query the related analysis report, for example, the monitoring personnel can request the order monitoring server to obtain the data of the related analysis report through a browser of the terminal, so that the terminal can display the data of the related analysis report to the monitoring personnel, and in the displayed report data, the monitoring personnel can be supported to drill down to check the order information of the related order, so that the monitoring personnel can conveniently follow up the related order.
In the embodiment of the invention, the external order information and the local order information of a plurality of orders with order placing time within a preset order collecting time range are collected through the order monitoring server, then the external order information and the local order information of each order are compared, target orders with asynchronous order states are screened out from the plurality of orders according to a comparison result corresponding to each order, a label dimension table is generated according to the external order information of all the target orders and a preset label generation rule, each target order is monitored according to the label dimension table, the state analysis can be rapidly carried out on mass orders, the human cost required to be invested when orders with inconsistent order states are processed is reduced, and the operation efficiency of a shop is improved.
Fig. 2, 3, and 4 are flow diagrams illustrating a method for monitoring orders with unsynchronized order status according to one embodiment. It should be understood that although the steps in the flowcharts of fig. 2, 3 and 4 are shown in order as indicated by the arrows, the steps are not necessarily performed in order as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least some of the steps in fig. 2, 3, and 4 may include multiple sub-steps or multiple stages that are not necessarily performed at the same time, but may be performed at different times, and the order of performing the sub-steps or stages is not necessarily sequential, but may be performed alternately or alternatingly with other steps or at least some of the sub-steps or stages of other steps.
Based on the same inventive concept, the invention also provides a device for monitoring orders with unsynchronized order states. In one embodiment, as shown in FIG. 5, the apparatus for monitoring orders that are out of sync with respect to their status comprises the following modules:
an order information collecting module 110, configured to collect external order information and local order information of a plurality of orders whose order placing time is within a preset order collecting time range;
the target order screening module 120 is configured to compare external order information and local order information of each order, and screen out a target order with an unsynchronized order state from the multiple orders according to a comparison result corresponding to each order;
the tag dimension table generating module 130 is configured to generate a tag dimension table according to the external order information of all the target orders and preset tag generating rules;
and the order monitoring module 140 is configured to monitor each target order according to the label dimension table.
In one embodiment, the means for monitoring orders that are out of sync with respect to their status further comprises a configuration information receiving module.
The configuration information receiving module is used for receiving order monitoring configuration information uploaded by a user or configured through a page, and the order monitoring configuration information comprises a label generation rule and an order acquisition time range.
In an embodiment, the order information collection module is further configured to pull, from the external platform, external order information of a plurality of orders whose order taking time is within a preset order collection time range, and locally obtain local order information corresponding to the plurality of orders.
In one embodiment, the tag dimension table generation module includes:
the order information checking submodule is used for checking the external order information of each target order according to a preset label generating rule to obtain a checking result of each target order;
the label distribution submodule is used for distributing corresponding labels for each target order according to the inspection result of the target order;
and the label dimension table generating submodule is used for generating a label dimension table according to the label corresponding to each target order.
In one embodiment, the target order filtering module includes:
the field information comparison submodule is used for respectively comparing the designated field information in the external order information of each order with the designated field information in the local order information of the order;
and the target order screening submodule is used for taking the orders with inconsistent designated field information in the orders as target orders with asynchronous order states.
In one embodiment, an order monitoring module, comprising:
the analysis report generation submodule is used for generating an analysis report according to the label dimension table and the external order information of each target order according to a preset statistical rule;
the summary information generation submodule is used for acquiring the field information of the pre-designated field of the analysis report and generating the summary information corresponding to the analysis report according to the acquired field information of the pre-designated field;
and the abstract information sending submodule is used for sending the abstract information to preset monitoring personnel.
In one embodiment, the apparatus for monitoring orders that are out of sync with respect to order status further comprises the following modules:
the export request receiving module is used for receiving a report export request of a monitoring person and acquiring report data of an analysis report corresponding to the report export request;
the report file generation module is used for generating a report file in a preset format according to the report data;
and the report file sending module is used for sending the generated report file to the monitoring personnel.
For the specific limitation of the apparatus for monitoring the order with the unsynchronized order status, reference may be made to the above limitation on the method for monitoring the order with the unsynchronized order status, and details thereof are not described herein again. The modules in the above-mentioned device for monitoring orders with unsynchronized order states can be implemented in whole or in part by software, hardware and a combination thereof. The modules can be embedded in a hardware form or independent from a processor in the computer device, and can also be stored in a memory in the computer device in a software form, so that the processor can call and execute operations corresponding to the modules.
In one embodiment, a computer device is provided, the internal structure of which may be as shown in FIG. 6. The computer device includes a processor, a memory, a network interface, and a database connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system, a computer program, and a database. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The database of the computer device is used for storing data such as external order information and local order information. The network interface of the computer device is used for communicating with an external terminal through a network connection. The computer program is executed by a processor to implement a method of monitoring orders for out of sync order status.
Those skilled in the art will appreciate that the architecture shown in fig. 6 is merely a block diagram of some of the structures associated with the disclosed aspects and is not intended to limit the computing devices to which the disclosed aspects apply, as particular computing devices may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
In one embodiment, a computer device is provided, comprising a memory, a processor, and a computer program stored on the memory and executable on the processor, the processor implementing the following steps when executing the computer program:
acquiring external order information and local order information of a plurality of orders with order placing time within a preset order acquisition time range; comparing the external order information with the local order information of each order, and screening out target orders with unsynchronized order states from the multiple orders according to a comparison result corresponding to each order; generating a label dimension table according to external order information of all target orders and a preset label generation rule; and monitoring each target order according to the label dimension table.
In one embodiment, the processor executes the computer program, and before the step of acquiring the external order information and the local order information of the plurality of orders with order placing time within a preset order collecting time range, the following steps are further implemented:
and receiving order monitoring configuration information uploaded by a user or configured through a page, wherein the order monitoring configuration information comprises a label generation rule and an order acquisition time range.
In one embodiment, the processor executes the computer program, and when the step of acquiring the external order information and the local order information of the plurality of orders whose order placing time is within the preset order collecting time range is realized, the following steps are further realized:
and pulling external order information of a plurality of orders with order taking time within a preset order acquisition time range from an external platform, and locally acquiring local order information corresponding to the plurality of orders.
In one embodiment, when the processor executes the computer program to implement the step of generating the label dimension table according to the external order information of all target orders and the preset label generation rule, the following steps are further implemented:
checking external order information of each target order according to a preset label generation rule to obtain a checking result of each target order; distributing corresponding labels for each target order according to the checking result of the target order; and generating a label dimension table according to the label corresponding to each target order.
In one embodiment, when the processor executes the computer program to implement the steps of comparing the external order information and the local order information of each order and screening out a target order with an unsynchronized order state from a plurality of orders according to the comparison result corresponding to each order, the following steps are further implemented:
respectively comparing the designated field information in the external order information of each order with the designated field information in the local order information of the order; and taking the orders with inconsistent designated field information in the plurality of orders as target orders with asynchronous order states.
In one embodiment, the processor executes the computer program to perform the step of monitoring each target order according to the tag dimension table, and further performs the steps of:
generating an analysis report according to the label dimension table and the external order information of each target order according to a preset statistical rule; acquiring field information of a pre-specified field of an analysis report, and generating abstract information corresponding to the analysis report according to the acquired field information of the pre-specified field; and sending the summary information to preset monitoring personnel.
In one embodiment, the processor, when executing the computer program, further performs the steps of:
receiving a report export request of a monitoring person, and acquiring report data of an analysis report corresponding to the report export request; generating a report file with a preset format according to the report data; and sending the generated report file to a monitoring person.
In one embodiment, a computer-readable storage medium is provided, having a computer program stored thereon, which when executed by a processor, performs the steps of:
acquiring external order information and local order information of a plurality of orders with order placing time within a preset order acquisition time range; comparing the external order information with the local order information of each order, and screening out target orders with unsynchronized order states from the multiple orders according to a comparison result corresponding to each order; generating a label dimension table according to external order information of all target orders and a preset label generation rule; and monitoring each target order according to the label dimension table.
In one embodiment, the computer program is executed by the processor, and before the step of collecting the external order information and the local order information of the plurality of orders with order placing time within a preset order collecting time range, the following steps are further implemented:
and receiving order monitoring configuration information uploaded by a user or configured through a page, wherein the order monitoring configuration information comprises a label generation rule and an order acquisition time range.
In one embodiment, the computer program when executed by the processor, when acquiring the external order information and the local order information of the plurality of orders whose order placing time is within a preset order collecting time range, further implements the steps of:
and pulling external order information of a plurality of orders with order taking time within a preset order acquisition time range from an external platform, and locally acquiring local order information corresponding to the plurality of orders.
In one embodiment, when the computer program is executed by the processor, and the step of generating the label dimension table according to the external order information of all the target orders and the preset label generation rule further implements the following steps:
checking external order information of each target order according to a preset label generation rule to obtain a checking result of each target order; distributing corresponding labels for each target order according to the checking result of the target order; and generating a label dimension table according to the label corresponding to each target order.
In one embodiment, when the computer program is executed by the processor, and the step of comparing the external order information with the local order information of each order and screening out the target orders with unsynchronized order states from the multiple orders according to the comparison result corresponding to each order further implements the steps of:
respectively comparing the designated field information in the external order information of each order with the designated field information in the local order information of the order; and taking the orders with inconsistent designated field information in the plurality of orders as target orders with asynchronous order states.
In one embodiment, the computer program when executed by the processor further performs the step of monitoring each target order according to the tag dimension table by:
generating an analysis report according to the label dimension table and the external order information of each target order according to a preset statistical rule; acquiring field information of a pre-specified field of an analysis report, and generating abstract information corresponding to the analysis report according to the acquired field information of the pre-specified field; and sending the summary information to preset monitoring personnel.
In one embodiment, the computer program, when executed by the processor, further performs the steps of:
receiving a report export request of a monitoring person, and acquiring report data of an analysis report corresponding to the report export request; generating a report file with a preset format according to the report data; and sending the generated report file to a monitoring person.
It will be understood by those skilled in the art that all or part of the processes of the embodiments of the methods described above can be implemented by a computer program, which can be stored in a non-volatile computer-readable storage medium, and can include the processes of the embodiments of the methods described above when the computer program is executed. Any reference to memory, storage, database, or other medium used in the embodiments provided herein may include non-volatile and/or volatile memory, among others. Non-volatile memory can include read-only memory (ROM), Programmable ROM (PROM), Electrically Programmable ROM (EPROM), Electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), Dynamic RAM (DRAM), Synchronous DRAM (SDRAM), Double Data Rate SDRAM (DDRSDRAM), Enhanced SDRAM (ESDRAM), Synchronous Link DRAM (SLDRAM), Rambus Direct RAM (RDRAM), direct bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM).
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.

Claims (10)

1. A method of monitoring orders for out-of-sync order status, the method comprising:
acquiring external order information and local order information of a plurality of orders with order placing time within a preset order acquisition time range;
comparing the external order information with the local order information of each order, and screening out target orders with unsynchronized order states from the multiple orders according to the comparison result corresponding to each order;
generating a label dimension table according to the external order information of all the target orders and a preset label generation rule;
and monitoring each target order according to the label dimension table.
2. The method of claim 1, wherein the step of collecting the external order information and the local order information of the plurality of orders whose order placing time is within the preset order collecting time range is preceded by the steps of:
receiving order monitoring configuration information uploaded by a user or configured through a page, wherein the order monitoring configuration information comprises a label generation rule and an order collection time range.
3. The method of claim 1, wherein the step of collecting external order information and local order information for a plurality of orders whose order placing time is within a preset order collection time range comprises:
the method comprises the steps of pulling external order information of a plurality of orders with order taking time within a preset order collecting time range from an external platform, and locally obtaining local order information corresponding to the orders.
4. The method according to claim 1, wherein the step of generating the label dimension table according to the external order information of all the target orders and the preset label generation rule comprises:
checking external order information of each target order according to a preset label generation rule to obtain a checking result of each target order;
distributing corresponding labels for each target order according to the checking result of the target order;
and generating a label dimension table according to the label corresponding to each target order.
5. The method according to claim 1, wherein the step of comparing the external order information and the local order information of each of the orders and selecting the target orders with unsynchronized order states from the plurality of orders according to the comparison result corresponding to each of the orders comprises:
respectively comparing the designated field information in the external order information of each order with the designated field information in the local order information of the order;
and taking the orders with inconsistent appointed field information in the orders as target orders with asynchronous order states.
6. The method of claim 1, wherein said step of monitoring each of said target orders according to said tag dimension table comprises:
generating an analysis report according to the label dimension table and the external order information of each target order according to a preset statistical rule;
acquiring field information of a pre-designated field of the analysis report, and generating abstract information corresponding to the analysis report according to the acquired field information of the pre-designated field;
and sending the abstract information to preset monitoring personnel.
7. The method of claim 6, wherein the method further comprises:
receiving a report export request of a monitoring person, and acquiring report data of an analysis report corresponding to the report export request;
generating a report file with a preset format according to the report data;
and sending the generated report file to the monitoring personnel.
8. An apparatus for monitoring orders that are out of sync with respect to their status, the apparatus comprising:
the order information acquisition module is used for acquiring external order information and local order information of a plurality of orders with order placing time within a preset order acquisition time range;
the target order screening module is used for comparing the external order information and the local order information of each order and screening out target orders with unsynchronized order states from the multiple orders according to the comparison result corresponding to each order;
the dimension table generating module is used for generating a label dimension table according to the external order information of all the target orders and a preset label generating rule;
and the order monitoring module is used for monitoring each target order according to the label dimension table.
9. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, characterized in that the steps of the method of any of claims 1 to 7 are implemented when the computer program is executed by the processor.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 7.
CN202110235421.2A 2021-03-03 2021-03-03 Method, apparatus, device and medium for monitoring orders with unsynchronized order states Pending CN113065912A (en)

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Application publication date: 20210702