CN112929191B - Service monitoring method, system, related equipment and device - Google Patents
Service monitoring method, system, related equipment and device Download PDFInfo
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- CN112929191B CN112929191B CN201911235792.XA CN201911235792A CN112929191B CN 112929191 B CN112929191 B CN 112929191B CN 201911235792 A CN201911235792 A CN 201911235792A CN 112929191 B CN112929191 B CN 112929191B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
- H04L41/5009—Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/50—Testing arrangements
- H04L43/55—Testing of service level quality, e.g. simulating service usage
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Abstract
The application discloses a service monitoring method, a service monitoring system, related equipment and related devices. The service monitoring method comprises the following steps: the application server sends basic service data to the registration server, and the basic service data is forwarded to the monitoring server through the registration server; and sending the working service data to the message server, so that a data server connected with the message server acquires and processes the working service data from the message server, and the message server sends the processing result to the monitoring server. By the aid of the scheme, service monitoring quality can be improved.
Description
Technical Field
The present application relates to the field of internet technologies, and in particular, to a service monitoring method, system, and related devices and apparatuses.
Background
With the development of the internet industry, distributed systems are becoming more popular, and the system architecture tends to split application services into service clusters with fine granularity and single duty, and then communicate with a lightweight network protocol, so that it is important to ensure the reliability of the services.
Currently, in order to learn about the service operation, a request is generally issued to an application server at preset time intervals according to each network address in the acquired application service list, so as to receive, process and analyze index data sent by the application server based on the request, so as to monitor the reliability of the current service. However, too long time intervals cannot guarantee timeliness of index data feedback, too short time intervals can lead to resource waste due to frequent transmission, and in addition, when the data size of the index data is large, the processing speed and the integrity of the data cannot be effectively guaranteed. Thus, the quality of service monitoring is affected. In view of this, how to improve the quality of service monitoring is a problem to be solved.
Disclosure of Invention
The application mainly solves the technical problem of providing a service monitoring method, a service monitoring system, related equipment and related devices, and can improve service monitoring quality.
In order to solve the above problems, a first aspect of the present application provides a service monitoring method, including: the application server sends basic service data to the registration server, and the basic service data is forwarded to the monitoring server through the registration server; and sending the working service data to the message server, so that a data server connected with the message server acquires and processes the working service data from the message server, and the message server sends the processing result to the monitoring server.
In order to solve the above problem, a second aspect of the present application provides an application server, which includes a memory, a processor, and a communication circuit, where the memory and the communication circuit are coupled to the processor, and the memory, the processor, and the communication circuit are operative to implement the service monitoring method in the first aspect.
In order to solve the above-mentioned problems, a third aspect of the present application provides a service monitoring system, comprising: the registration server, the message server, the monitoring server, the data server and at least one application server in the second aspect, wherein the application server is in communication connection with the registration server and sends basic service data to the registration server; the application server is also in communication connection with the message server and sends working service data to the message server; the data server is in communication connection with the message server, and acquires and processes the work service data from the message server; the monitoring server is in communication connection with the registration server and receives and processes basic service data forwarded by the registration server; the monitoring server is also in communication connection with the data server and receives the processing result of the data server on the working service data.
In order to solve the above-described problems, a fourth aspect of the present application provides a storage device storing program instructions executable by a processor for implementing the service monitoring method in the above-described first aspect.
According to the scheme, the application server sends the basic service data to the registration server and sends the working service data to the message server, so that the problem that a request time interval is unreliable caused by a passive request is avoided by actively sending the basic service data and the working service data to the message server, in addition, the application server sends the basic service data and the working service data to different destinations, the integrity of the data is improved, the basic service data is forwarded to the monitoring server through the registration server, the working service data is sent to the message server, the data server connected with the message server acquires and processes the working service data from the data server, and the processing result is sent to the monitoring server, so that the basic service data and the working service data are processed by the monitoring server and the data server respectively, the load sharing is also facilitated, the processing speed of the data is improved, the complete transmission of the data is realized on the basis of the reliable basic service data and the reliable working service data, and the rapid processing of the working service data is further, and the service monitoring quality is improved.
Drawings
FIG. 1 is a flow chart of an embodiment of a service monitoring method of the present application;
FIG. 2 is a schematic diagram of a framework of an embodiment of an application server of the present application;
FIG. 3 is a schematic diagram of a framework of another embodiment of an application server of the present application;
FIG. 4 is a schematic diagram of a frame of one embodiment of a service monitoring system of the present application;
FIG. 5 is a schematic diagram of a frame of an embodiment of a storage device of the present application.
Detailed Description
The following describes embodiments of the present application in detail with reference to the drawings.
In the following description, for purposes of explanation and not limitation, specific details are set forth such as the particular system architecture, interfaces, techniques, etc., in order to provide a thorough understanding of the present application.
The terms "system" and "network" are often used interchangeably herein. The term "and/or" is herein merely an association relationship describing an associated object, meaning that there may be three relationships, e.g., a and/or B, may represent: a exists alone, A and B exist together, and B exists alone. In addition, the character "/" herein generally indicates that the front and rear associated objects are an "or" relationship. Further, "a plurality" herein means two or more than two.
Referring to fig. 1, fig. 1 is a flowchart illustrating an embodiment of a service monitoring method according to the present application. Specifically, the method may include the steps of:
step S11: the application server sends the basic service data to the registration server, and the basic service data is forwarded to the monitoring server through the registration server.
In this embodiment, the basic service data may include heartbeat data for detecting the quality of the communication connection and service data of the application server. The heartbeat data is that a small data packet is sent to the other interconnected party at intervals, and whether the communication link between the two interconnected parties is disconnected is judged according to the reply condition of the other party. In one implementation scenario, the registration server provides an HTTP API (Hyper Text Transfer Protocol Application Programming Interface, hypertext transfer protocol application program interface) for processing heartbeat data, and specific technical details regarding the heartbeat data and the HTTP API are prior art in the field, and are not described herein in detail. In a specific implementation scenario, the service data of the application server refers to basic information of an application service operated by the application server. In one specific implementation scenario, the underlying service data may be transmitted through the HTTP API described above.
In this embodiment, the data size of the basic service data is smaller, so that the processing load of the monitoring server to process the basic service data is smaller. In one implementation scenario, the data processing job may specifically include, but is not limited to: specific technical details regarding data inspection, data cleansing and data conversion are prior art in the field, and the present embodiment is not described herein.
In one implementation scenario, before sending the basic service data to the registration server, the application server may further send a registration request to the registration server, where the registration request includes at least a name and an address of the application server, and specifically may be a name of an application service executed by the application server, so that the registration server can manage the corresponding application server according to the name and the address. In a specific implementation scenario, the registration server may provide a service for querying the application service list interface for the user, or may provide a service for connecting an application service to a line for the user, which is not illustrated here. Similarly, in another implementation scenario, the monitoring server may also send a registration request including at least the name and address of the monitoring server to the registration server, so that the registration server can manage the corresponding monitoring server according to the name and address.
In one implementation scenario, the application server may send the basic service data to the registration server at intervals of a preset duration, where the setting of the preset duration may be set according to a specific application scenario, for example, 30 seconds, 1 minute, etc., and the embodiment is not specifically limited herein, so that the basic server may upload the basic service data to the monitoring server through the registration server at regular time, thereby reducing the transmission amount and the storage amount of primary data.
Step S12: and sending the working service data to the message server, so that the data server connected with the message server acquires and processes the working service data from the message server, and the message server sends the processing result to the monitoring server.
In this embodiment, the working service data includes at least one of: server system information (e.g., central processor usage, storage capacity, etc.), service status information (memory, garbage collection, etc.), database operation log information, service call log information.
In this embodiment, the data size of the working service data is larger, and in one implementation scenario, the data size of the working service data is larger than the data size of the basic service data, so that the working service data is temporarily stored in the message server, so that the data server processes the working service data, the processing load of the monitoring server can be greatly reduced, and the processing speed is greatly improved. In this embodiment, the data processing includes, but is not limited to: specific technical details regarding data inspection, data cleansing and data conversion are prior art in the field, and the present embodiment is not described herein. In addition, the working service data is temporarily stored in the message server, so that the characteristics of high availability, high throughput, stackability and the like of the message server can be utilized, the working service data is asynchronously consumed and processed, and further, the production and consumption of the data can be decoupled.
In one implementation scenario, the application server may send the working service data to the message server based on the current service situation conforming to a preset reporting mechanism. The preset reporting mechanism may include: the preset reporting interval and the preset reporting data amount, for example, the application server may send the working service data to the message server if the duration of the last reporting of the working service data has reached the preset reporting interval based on the current distance; or the application server may send the working service data to the message server based on the currently accumulated working service data reaching the preset reporting data amount, which is not particularly limited herein, so that the processing is complete when the data amount is large and changeable, the loss is avoided, and the repeated data is reduced when the data amount is small and unchanged.
In another implementation scenario, in order to enable the user to monitor other interested application service indicators, the working service data may include, in addition to the above data, custom service data, and the application server may send the custom service data to the message server based on the current service situation according to the custom trigger mechanism. The custom trigger mechanism may include: for example, for an e-commerce, the interested application service index may be an up-regulation or a down-regulation of the commodity price, the key node may be an upper limit and a lower limit of the commodity price, and when the application server finds that the up-regulation of the commodity price exceeds the upper limit of the commodity price or the down-regulation of the commodity price exceeds the lower limit of the commodity price in the process of executing the application service, the application server may send related custom service data such as database operation log information, service call log information and the like to the message server. Other application scenarios can be analogized, and this embodiment is not illustrated here.
The step S11 and the step S12 may be performed sequentially, for example, the step S11 is performed first, the step S12 is performed later, or the step S12 is performed first, and the step S11 is performed later; in addition, the step S11 and the step S12 may be performed in no sequence, that is, the step S11 and the step S12 may be performed simultaneously, which is not particularly limited herein.
According to the scheme, the application server sends the basic service data to the registration server and sends the working service data to the message server, so that the problem that a request time interval is unreliable possibly caused by a passive request is avoided by actively sending the basic service data and the working service data to the message server, in addition, the application server sends the basic service data and the working service data to different destinations, the integrity of the data is improved, the basic service data is forwarded to the monitoring server through the registration server, the working service data is sent to the message server, the data server connected with the message server acquires and processes the working service data from the data server, and the processing result is sent to the monitoring server, so that the basic service data and the working service data are processed by the monitoring server and the data server respectively, the load sharing is also facilitated, the processing speed of the data is improved, the complete transmission of the data is realized on the basis of the reliable basic service data and the reliable working service data, and the rapid processing of the working service data is further, and the service monitoring quality is improved.
Referring to fig. 2, fig. 2 is a schematic diagram illustrating a framework of an embodiment of an application server 20 according to the present application. The application server 20 includes a first sending module 21 and a second sending module 22, where the first sending module 21 is used to send basic service data to a registration server, and forward the basic service data to a monitoring server through the registration server, and the second sending module 22 is used to send working service data to a message server, so that a data server connected to the message server obtains and processes the working service data from the message server, and sends a processing result to the monitoring server, where the working service data includes: server system information, service state information, database operation log information, and service call log information. In one implementation scenario, the amount of data of the base service data is less than the amount of data of the working service data. In one implementation scenario, the underlying service data includes heartbeat data for detecting the quality of the communication connection and service data of the application server.
According to the scheme, complete transmission of data can be realized on the basis of reliable basic service data and reliable working service data, and the data can be processed rapidly, so that the service monitoring quality is improved.
In some embodiments, the application server 20 further includes a third sending module, configured to send a registration request to the registration server, where the registration request includes at least a name and an address of the application server 20, so that the registration server manages the corresponding application server 20 according to the name and the address.
In some embodiments, the first sending module 21 is specifically configured to send the basic service data to the registration server every a preset duration.
In some embodiments, the second sending module 22 is specifically configured to send the working service data to the message server based on the current service situation conforming to a preset reporting mechanism.
In some embodiments, the working service data further includes custom service data, and the second sending module 22 is further specifically configured to send the custom service data to the message server based on the current service situation conforming to the custom trigger mechanism.
Referring to fig. 3, fig. 3 is a schematic diagram illustrating a framework of an embodiment of an application server 30 according to the present application. The application server 30 comprises a memory 31, a processor 32 and a communication circuit 33, the memory 31 and the communication circuit 33 being coupled to the processor 32, the memory 31, the processor 32 and the communication circuit 33 being operative to implement the steps of any of the embodiments of the service monitoring method described above.
In particular, the processor 32 is adapted to control itself as well as the memory 31, the communication circuit 33 to implement the steps of any of the service monitoring method embodiments described above. The processor 32 may also be referred to as a CPU (Central Processing Unit ). The processor 32 may be an integrated circuit chip having signal processing capabilities. The processor 32 may also be a general purpose processor, a digital signal processor (Digital Signal Processor, DSP), an application specific integrated circuit (Application Specific Integrated Circuit, ASIC), a Field programmable gate array (Field-Programmable Gate Array, FPGA) or other programmable logic device, discrete gate or transistor logic device, discrete hardware components. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. In addition, the processor 32 may be commonly implemented by a plurality of integrated circuit chips
In this embodiment, the processor 32 is configured to control the communication circuit 33 to send basic service data to the registration server, and forward the basic service data to the monitoring server through the registration server, and the processor 32 is further configured to control the communication circuit 33 to send working service data to the message server, so that the data server connected to the message server obtains and processes the working service data from the message server, and the message server sends the processing result to the monitoring server, where the working service data includes at least one of: server system information, service state information, database operation log information, and service call log information. In one implementation scenario, the amount of data of the base service data is less than the amount of data of the working service data. In some implementations, the underlying service data includes heartbeat data for detecting quality of the communication connection and service data of the application server.
According to the scheme, complete transmission of data can be realized on the basis of reliable basic service data and reliable working service data, and the data can be processed rapidly, so that the service monitoring quality is improved.
In some embodiments, the processor 32 is further configured to control the communication circuit 33 to send a registration request to the registration server, where the registration request includes at least a name and an address of the application server, so that the registration server manages the corresponding application server 30 according to the name and the address.
In some embodiments, the processor 32 is further configured to control the communication circuit 33 to send the basic service data to the registration server every a preset time period.
In some embodiments, the processor 32 is further configured to control the communication circuit 33 to send the working service data to the message server based on the current service condition conforming to a preset reporting mechanism.
In some embodiments, the working service data further comprises custom service data, and the processor 32 is further configured to control the communication circuit 33 to send the custom service data to the message server based on the current service condition conforming to the custom trigger mechanism.
Referring to fig. 4, fig. 4 is a schematic diagram of a service monitoring system 40 according to an embodiment of the application. The service monitoring system 40 includes an application server 41 in any of the application server embodiments, and a registration server 42, a message server 43, a monitoring server 44, and a data server 45, where the application server 41 is communicatively connected to the registration server 42, and sends basic service data to the registration server 42; the application server 41 is also in communication with the message server 43, sending work service data to the message server 43; the data server 45 is in communication connection with the message server 43, and acquires and processes the work service data from the message server 43; the monitoring server 44 is communicatively connected to the registration server 42 and receives and processes the basic service data forwarded by the registration server 42; the monitoring server 44 is further communicatively connected to the data server 45, and receives a processing result of the working service data by the data server 45, where the working service data includes at least one of the following: server system information, service state information, database operation log information, and service call log information.
According to the scheme, complete transmission of data can be realized on the basis of reliable basic service data and reliable working service data, and the data can be processed rapidly, so that the service monitoring quality is improved.
In some embodiments, the monitoring server 44 is further configured to analyze the processing results regarding the basic service data and the processing results regarding the working service data based on a preset alarm policy, and the monitoring server 44 is further configured to generate an alarm message based on the presence of an abnormality in the analysis results. In one implementation scenario, the monitoring server 44 is further configured to generate an alarm message and send the alarm message to the message server 43 based on the analysis result not meeting the service index associated with the preset alarm policy, and the service monitoring system further includes a notification server 46, where the notification server 46 is configured to obtain the alarm message from the message server 43 and send the alarm message to a contact associated with the preset alarm policy. In one implementation, the contact may be a user configuring the monitoring server 44, or may be other people, such as: the present embodiment is not particularly limited herein, as will be appreciated by the field attendant, enterprise manager, etc. The preset alert policy may include, but is not limited to: the constant threshold comparison strategy, the ring comparison strategy, the cluster analysis strategy and the time sequence analysis strategy, so that the alarm strategy matched with the constant threshold comparison strategy, the ring comparison strategy and the time sequence analysis strategy can be selected based on different application scenes, the specific technical details of the strategies are the prior art in the field, and the embodiment is not repeated here. In one particular implementation, notification server 46 may send alert messages to contacts in the form of short messages, mail, in-station messages, weChat, PUSH (PUSH), etc. In addition, in one particular implementation scenario, the monitoring server 44 may also generate different levels of alert messages based on different levels of alert thresholds, such as: the first level alarm, the second level alarm, the third level alarm, the fourth level alarm, etc., and the embodiment is not particularly limited herein.
In some embodiments, the monitoring server 44 may also present the analysis results to the user, for example, analysis and ranking results from the perspective of call times, time consumption, etc., and specific presentation manners may include: pictures, tables, text, and the like. In addition, the contents may include the state of the application service, whether to drop the line, memory, garbage collection, service dependency, and the like, and may also include call log tracking, and the like, which are not exemplified here.
In some embodiments, the monitoring server 44 is further configured to send a registration request including at least a name and an address of the monitoring server 44 to the registration server 42, so that the registration server 42 manages the corresponding monitoring server 44 according to the name and the address, and the monitoring server 44 is further configured to send basic service data to the registration server 42, where the basic service data includes at least heartbeat data for detecting a quality of a communication connection, so that when the service monitoring system 40 includes at least two monitoring servers 44 for multi-instance deployment, each monitoring server 44 may be further configured to receive the basic service data of the other monitoring servers 44 in the at least two monitoring servers sent by the registration server 42, and each monitoring server 44 is further configured to analyze the basic service data of the other monitoring servers 44 in the at least two monitoring servers received, and adjust the monitoring policy of all monitoring servers 44 under a condition that the analysis result satisfies a preset adjustment policy, for example, when the quality of the communication connection of one monitoring server 44 does not meet the preset quality threshold, adjust the monitoring task of the monitoring server to the other monitoring server 44, thereby ensuring that the overall system is effectively shared.
In some embodiments, the data server 45 is further configured to store and query data, including the storage of work service data, the storage of processing results and necessary intermediate states, and finally store in a relational database, a non-relational database, and provide an API for a search service, which may be an elastic search, and the specific technical details regarding the elastic search are prior art in the field, and the embodiment is not specifically limited herein.
Referring to fig. 5, fig. 5 is a schematic diagram illustrating a frame of a storage device 50 according to an embodiment of the application. The storage means 50 stores program instructions 51 executable by the processor, the program instructions 51 being adapted to implement the steps of any of the service monitoring method embodiments described above.
According to the scheme, complete transmission of data can be realized on the basis of reliable basic service data and reliable working service data, and the data can be processed rapidly, so that the service monitoring quality is improved.
In the several embodiments provided in the present application, it should be understood that the disclosed method and apparatus may be implemented in other manners. For example, the apparatus embodiments described above are merely illustrative, e.g., the division of modules or units is merely a logical functional division, and there may be additional divisions when actually implemented, e.g., multiple units or components may be combined or integrated into another system, or some features may be omitted or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be an indirect coupling or communication connection via some interfaces, devices or units, which may be in electrical, mechanical, or other forms.
The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed over a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the embodiment.
In addition, each functional unit in the embodiments of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.
The integrated units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be embodied in essence or a part contributing to the prior art or all or part of the technical solution in the form of a software product stored in a storage medium, including several instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) or a processor (processor) to execute all or part of the steps of the methods of the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a magnetic disk, or an optical disk, or other various media capable of storing program codes.
Claims (10)
1. A method of service monitoring, comprising:
the application server sends basic service data to a registration server, and the basic service data is forwarded to a monitoring server through the registration server;
the application server sends the working service data to a message server,
so that a data server connected with the message server acquires and processes the work service data from the message server, and the message server sends a processing result to the monitoring server;
the basic service data comprise heartbeat data for detecting communication connection quality and service data of the application server, the service data of the application server comprise basic information of application services operated by the application server, and the working service data comprise at least one of the following: server system information, service state information, database operation log information and service call log information, and the data volume of the working service data is larger than that of the basic service data.
2. The service monitoring method according to claim 1, wherein before the application server transmits the basic service data to the registration server, the method further comprises:
the application server sends a registration request to the registration server, wherein the registration request at least comprises a name and an address of the application server, so that the registration server manages the corresponding application server according to the name and the address.
3. The service monitoring method according to claim 1, wherein the application server transmitting basic service data to a registration server comprises:
the application server sends the basic service data to the registration server every preset time;
and/or the sending of the feature data comprising the work service data to the message server comprises:
and if the current service condition accords with a preset reporting mechanism, sending the working service data to the message server.
4. The service monitoring method according to claim 1, wherein the work service data further comprises custom service data, and the application server transmitting the work service data to the message server comprises:
and if the current service condition accords with a custom trigger mechanism, sending the custom service data to the message server.
5. An application server comprising a memory, a processor and a communication circuit, the memory and the communication circuit being coupled to the processor, the memory, the processor and the communication circuit being operable to implement the service monitoring method of any one of claims 1 to 4.
6. A service monitoring system, comprising: the system comprises a registration server, a message server, a monitoring server, a data server and at least one application server;
the application server is in communication connection with the registration server and sends basic service data to the registration server;
the application server is also in communication connection with the message server and sends working service data to the message server;
the data server is in communication connection with the message server, and acquires and processes the work service data from the message server;
the monitoring server is in communication connection with the registration server and receives and processes basic service data forwarded by the registration server;
the monitoring server is also in communication connection with the data server and receives the processing result of the data server on the working service data;
wherein the basic service data comprises heartbeat data for detecting communication connection quality and service data of the application server, and the working service data comprises at least one of the following: server system information, service state information, database operation log information and service call log information, and the data volume of the working service data is larger than that of the basic service data.
7. The service monitoring system of claim 6, wherein,
the monitoring server is further used for analyzing the processing result of the basic service data and the processing result of the working service data based on a preset alarm strategy;
the monitoring server is also used for generating an alarm message based on the analysis result that the abnormality exists.
8. The service monitoring system of claim 6, wherein,
the monitoring server is further configured to send a registration request that at least includes a name and an address of the monitoring server to the registration server, so that the registration server manages the corresponding monitoring server according to the name and the address;
and/or the monitoring server is further configured to send basic service data to the registration server, where the basic service data at least includes heartbeat data for detecting quality of communication connection.
9. The service monitoring system of claim 8, wherein,
the service monitoring system comprises at least two monitoring servers, wherein each monitoring server is also used for receiving basic service data of other monitoring servers in the at least two monitoring servers, which are sent by the registration server; and each monitoring server is further used for analyzing the received basic service data of other monitoring servers in the at least two monitoring servers, and adjusting the monitoring strategies of all the monitoring servers under the condition that the analysis result meets the preset adjustment strategy.
10. A storage device storing program instructions executable by a processor for implementing the service monitoring method of any one of claims 1-4.
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