CN112866498A

CN112866498A - Call processing method and device, mobile terminal and storage medium

Info

Publication number: CN112866498A
Application number: CN202110025110.3A
Authority: CN
Inventors: 黎荣晋
Original assignee: Voiceai Technologies Co ltd
Current assignee: Voiceai Technologies Co ltd
Priority date: 2021-01-08
Filing date: 2021-01-08
Publication date: 2021-05-28

Abstract

The application discloses a call processing method and device, electronic equipment and a storage medium, and relates to the technical field of mobile terminals. When a call is carried out, identity recognition is carried out on a listener to obtain an identity recognition result of the listener, when the identity recognition result of the listener represents that the listener is not the owner, call audio is analyzed to obtain corresponding call analysis information, the call analysis information is used for representing call content information of a call opposite end and the call answering end, based on the call analysis information, corresponding prompt information is fed back, and the prompt information is used for prompting that the mobile terminal has historical calls. Therefore, the owner can know the historical incoming call existing in the time when the mobile terminal is not nearby through the prompt information fed back based on the call analysis information.

Description

Call processing method and device, mobile terminal and storage medium

Technical Field

The present application relates to the field of mobile terminal technologies, and in particular, to a call processing method and apparatus, a mobile terminal, and a storage medium.

Background

With the rapid development of mobile internet technology, it has become very popular to communicate with others through mobile terminals. At present, in the process of using the mobile terminal, whether the mobile terminal is an owner or a non-owner, the mobile terminal can be used for answering the call. In the actual use process, after the telephone is answered by the non-owner, if the receiver does not inform the owner that the history incoming call exists, the owner ignores the history incoming call of the mobile terminal, and important incoming call information is missed.

Disclosure of Invention

In view of this, the present application provides a call processing method, a call processing apparatus, a mobile terminal, and a storage medium.

In a first aspect, an embodiment of the present application provides a call processing method, where the method includes: when a call is carried out, carrying out identity recognition on a listener to obtain an identity recognition result of the listener; when the identity recognition result of the receiver indicates that the receiver is not the owner, analyzing the call audio to obtain corresponding call analysis information, wherein the call analysis information is used for indicating the call content information of the opposite call end and the answering end; and feeding back corresponding prompt information based on the call analysis information, wherein the prompt information is used for prompting that the mobile terminal has a history incoming call.

In a second aspect, an embodiment of the present application provides a call processing apparatus, where the apparatus includes: the system comprises an identity recognition module, a call audio analysis module and an incoming call prompt module. The identity recognition module is used for carrying out identity recognition on a listener when a call is carried out, and obtaining an identity recognition result of the listener; the call audio analysis module is used for analyzing call audio to obtain corresponding call analysis information when the identity recognition result of the receiver indicates that the receiver is not the owner, wherein the call analysis information is used for indicating the call content information of the opposite call end and the answering end; and the incoming call prompt module is used for feeding back corresponding prompt information based on the call analysis information, and the prompt information is used for prompting that the mobile terminal has a history incoming call.

In a third aspect, an embodiment of the present application provides a mobile terminal, including: one or more processors; a memory; one or more programs, wherein the one or more programs are stored in the memory and configured to be executed by the one or more processors, the one or more programs configured to perform the call processing method provided by the first aspect.

In a fourth aspect, an embodiment of the present application provides a computer-readable storage medium, where a program code is stored in the computer-readable storage medium, and the program code may be called by a processor to execute the call processing method provided in the first aspect.

In the scheme provided by the application, when the call is carried out, the identity of the listener is identified, and the identity identification result of the listener is obtained; when the identity recognition result of the receiver indicates that the receiver is not the owner, analyzing the call audio to obtain corresponding call analysis information, wherein the call analysis information is used for indicating the call content information of the opposite call end and the answering end; and feeding back corresponding prompt information based on the call analysis information, wherein the prompt information is used for prompting that the mobile terminal has a history call. Therefore, the owner can know the historical incoming call existing in the time when the mobile terminal is not nearby through the prompt information fed back based on the call analysis information.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are only some embodiments of the present application, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.

Fig. 1 is a flowchart illustrating a call processing method according to an embodiment of the present application.

Fig. 2 is a flowchart illustrating a call processing method according to another embodiment of the present application.

Fig. 3 is a flowchart illustrating a call processing method according to another embodiment of the present application.

Fig. 4 is a block diagram of a call processing apparatus according to an embodiment of the present application.

Fig. 5 is a block diagram of a mobile terminal according to an embodiment of the present application for executing a call processing method according to an embodiment of the present application.

Fig. 6 is a storage unit for storing or carrying program codes for implementing a call processing method according to an embodiment of the present application.

Detailed Description

In order to make the technical solutions better understood by those skilled in the art, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application.

In the related art, when the owner is not near the mobile terminal, after the non-owner makes a call through the mobile terminal, the owner cannot know whether the non-owner used the mobile terminal to make a call, and even if the owner knows that the non-owner used the mobile terminal to make a call, the owner cannot know specific call content. Therefore, in such a method, the owner may miss important incoming call content, and the security of the call of the mobile terminal may be poor.

In view of the above problems, the present invention provides a call processing method, a call processing apparatus, an electronic device, and a storage medium, which can identify a listener when a call is made, analyze a call audio when it is identified that the listener is not an owner of the mobile terminal, obtain corresponding call analysis information, and feed back corresponding prompt information according to the call analysis information to prompt that a history call is made to the mobile terminal, so that the owner of the mobile terminal can timely know the history call made by the mobile terminal, thereby preventing the owner of the mobile terminal from missing important incoming call information. This is described in detail below.

Referring to fig. 1, fig. 1 is a flowchart illustrating a call processing method according to an embodiment of the present application. The call processing method provided in the embodiment of the present application will be described in detail below with reference to fig. 1. The call processing method can comprise the following steps:

step S101: and when the call is carried out, carrying out identity recognition on the listener to obtain the identity recognition result of the listener.

In this embodiment, when the mobile terminal receives an incoming call from another device, the recipient may be the owner or not. When the receiver is not the owner, if the receiver deletes the call record of the incoming call after answering the incoming call, the owner may not know the existence of the call, and further the owner may not know the important information to be notified by the caller. Therefore, when a call is made, the identity of the listener can be identified so as to identify whether the listener is the owner or the non-owner.

In some embodiments, the listener may be identified by voiceprint recognition techniques. Acquiring the voice of a receiver, and performing similarity matching on the voice of the receiver and the standard voice of the owner prestored by the mobile terminal, for example, calculating a similarity value between the voice of the receiver and the standard voice of the owner by a pre-trained voiceprint recognition model; and when the similarity value is larger than the preset similarity threshold value, judging that the receiver is the owner of the mobile terminal, otherwise, judging that the receiver is not the owner.

In other embodiments, the listener may be identified through facial recognition techniques. When a receiver answers an incoming call, a camera of the mobile terminal can be used for acquiring a facial image of the receiver, and the facial image of the receiver is subjected to similarity matching with a standard facial image of an owner pre-stored in the mobile terminal, for example, a similarity value between the facial image of the receiver and the standard facial image of the owner is calculated through a pre-trained facial recognition model; and when the similarity value is larger than the preset similarity threshold value, judging that the receiver is the owner of the mobile terminal, otherwise, judging that the receiver is not the owner.

The embodiment of the present application does not limit the specific implementation of the identity recognition for the recipient.

Step S102: and when the identity recognition result of the receiver indicates that the receiver is not the owner, analyzing the call audio to obtain corresponding call analysis information, wherein the call analysis information is used for representing the call content information of the opposite call end and the answering end.

In this embodiment, after the identity of the listener is identified and it is determined that the listener is not the owner, the call audio between the listener and the caller may be analyzed to obtain corresponding call analysis information. The call analysis information may include incoming call content information of the incoming call end (i.e., the opposite call end), an incoming call region, gender and age of the caller, whether the voice of the incoming call end is processed voice, reply content information of the incoming call end by the answering end (i.e., the mobile terminal), gender and age of the receiver, and a relationship between the receiver and the mobile terminal.

In some embodiments, for the incoming call region, the mobile terminal may determine the incoming call region of the caller by querying the home location of the incoming call number from the server; for the genders of the caller and the listener, the mobile terminal can identify through a gender identification model; for the ages of the caller and the listener, the mobile terminal can identify the ages by using an age identification model; for whether the voice of the calling end is processed voice or not, the mobile terminal can recognize through the living body detection model, and further recognize whether the voice of the calling end is processed by changing voice, changing speed, synthesizing and the like or whether the voice audio of the calling end is recorded and played back or not; for the incoming content information of the incoming terminal and the reply content information of the receiver to the caller, the mobile terminal can recognize the voice audio of the caller through a voice recognition model, a natural language understanding model and a keyword recognition model to obtain the voice audio. For example, the obtained incoming content information of the incoming terminal may be "may you get into the interview, the interview time is 9 am on friday morning, ask for asking for timely participation in the interview? Correspondingly, the obtained reply content information of the receiver to the caller can be 'I is a sister of Xiaoming, Xiaoming is out of door with a mobile phone, I gives him a call back to home to confirm interview time'; the relationship between the receiver and the owner can be determined by analyzing the reply content information of the receiver to the caller, and as in the above example, the owner is xiaoming, and the receiver can be determined as a sister of xiaoming according to the reply content of the caller.

The embodiment of analyzing the call audio is not limited herein.

Step S103: and feeding back corresponding prompt information based on the call analysis information, wherein the prompt information is used for prompting that the mobile terminal has a history incoming call.

In this embodiment, after the call analysis information is obtained, the corresponding prompt information is fed back to prompt the owner to check the history incoming calls existing in the mobile terminal in time. The prompt information can be a vibration prompt, an indicator light flickering prompt, a screen locking interface display or a main interface display prompt.

In some embodiments, after the listener finishes the current call or the caller finishes the current call, the mobile terminal does not receive other instructions within a fixed time (e.g., 10 seconds), and then enters a screen locking state. After the mobile terminal enters a screen locking state, if the fact that the call analysis information of the historical incoming call exists is detected, vibration can be carried out at vibration frequencies corresponding to different emergency degree levels according to the emergency degree level of the call content information of the opposite call end in the call analysis information, and therefore the owner of the mobile terminal is prompted to check the historical incoming call of the mobile terminal; meanwhile, prompt information can be displayed on a screen locking interface of the mobile terminal according to the call content information of the answering terminal in the call analysis information to prompt the user to call back to the opposite call terminal according to the prompt information, for example, when the call content information of the answering terminal includes 'i let him call back you before 8 pm', correspondingly, the screen locking interface of the mobile terminal can display prompt information 'please call back xx before 8 pm' to prompt the user to call back in time. In addition, the screen-locking interface of the mobile terminal can also display the telephone number and the incoming time of the caller corresponding to each historical incoming call, and after receiving an unlocking instruction input by the mobile terminal owner, the main interface of the mobile terminal can display call analysis information corresponding to each historical incoming call, such as incoming content information of the incoming call end, the incoming area, the sex and the age of the caller, whether the voice of the incoming call end is processed voice, reply content information of the caller to the caller, the sex and the age of the caller, the relationship between the caller and the mobile terminal owner, and the like.

In other embodiments, when the listener ends the current call or the caller ends the current call, the mobile terminal does not receive other instructions within a fixed time (e.g., 10 seconds), and then enters the screen locking state. After the mobile terminal enters a screen locking state, if the fact that the call analysis information of the historical incoming call exists is detected, the indicator lamp of the mobile terminal can be flickered at a fixed frequency to prompt a user to check the historical incoming call of the mobile terminal. The screen locking interface of the mobile terminal can also display the telephone number and the incoming time of the caller corresponding to each historical incoming call, and after an unlocking instruction input by a mobile terminal owner is received, the main interface of the mobile terminal can display the call analysis information corresponding to each historical incoming call.

In still other embodiments, after the listener finishes the current call or the caller finishes the current call, the mobile terminal does not receive other instructions within a fixed time (e.g., 10 seconds), and then enters the screen locking state. After the mobile terminal enters a screen locking state, if the fact that the call analysis information of the historical incoming call exists is detected, the indicator lamp of the mobile terminal can flicker at a fixed frequency for prompting, and meanwhile, the mobile terminal also vibrates at the fixed frequency for prompting the owner to check the historical incoming call of the mobile terminal. The screen locking interface of the mobile terminal can also display the telephone number and the incoming time of the caller corresponding to each historical incoming call, and after an unlocking instruction input by a mobile terminal owner is received, the main interface of the mobile terminal can display the call analysis information corresponding to each historical incoming call.

In this embodiment, when a call is made, the identity of the listener is identified to obtain the identity identification result of the listener, when the identity identification result of the listener represents that the listener is not the owner, the call audio is analyzed to obtain corresponding call analysis information, the call analysis information is used for representing call content information of the opposite call end, and based on the call analysis information, corresponding prompt information is fed back, and the prompt information is used for prompting that the mobile terminal has a history call. Therefore, the owner can know that the historical incoming call exists in the time when the mobile terminal is not nearby through the prompt information fed back based on the call analysis information.

Referring to fig. 2, fig. 2 is a flowchart illustrating a call processing method according to another embodiment of the present application. The call processing method provided in the embodiment of the present application will be described in detail below with reference to fig. 2. The call processing method can comprise the following steps:

step S201: and when a call is carried out, acquiring the screen state of the mobile terminal.

Step S202: and when the screen state is the screen locking state, executing the identity recognition of the listener.

In this embodiment, the listener can select the mode of unlocking the listening, and can also select the mode of locking the screen for listening. The mobile terminal can automatically enter a mode of unlocking and answering the incoming call by determining that a receiver is the mobile terminal through a face recognition technology when the receiver answers the incoming call. When the receiver is not the owner, the receiver does not know the unlocking password of the mobile terminal and the face image of the receiver is not stored in the mobile terminal in advance, so that the receiver who is not the owner can answer the incoming call in the screen-locked state.

Based on the method, before identity recognition is carried out on a listener, the mobile terminal can acquire the screen state during current call, and when the screen state is determined to be the screen locking state, identity recognition is carried out on the listener.

In the embodiment of the present application, the step of identifying the identity of the listener may refer to the content of step S102 in the foregoing embodiment, which is not described herein again.

Step S203: and when the identity recognition result of the receiver represents that the receiver is not the owner, starting to record the call.

In this embodiment, when determining that the recipient is not the owner, the mobile terminal may start the recording function, start recording the current call, and store the current call record in real time.

In some embodiments, when the identification result of the recipient indicates that the recipient is not the owner, the specified prompting message may be sent to the mobile terminal of the caller, and the specified prompting message is used to prompt that the recipient of the current call of the caller is not the owner. Wherein, the specified prompt message may be a prompt message sent by the mobile terminal of the recipient to the mobile terminal of the caller, wherein the content of the prompt message may be "attention! The current listener is not the owner! ". Correspondingly, the caller can know that the receiver at the opposite end is not the caller according to the prompt short message, so that the caller can be prevented from revealing privacy contents such as a bank account password or a payment password in the call, the privacy safety of the caller is effectively protected, and the problems of phone fraud and the like caused by other people stealing the mobile terminal of the caller are avoided.

In other embodiments, within a preset time period, if the number of times that the listener is not the owner of the mobile terminal exceeds a preset answering number threshold, the current call is ended. In practical applications, when the mobile terminal is stolen by another person, the owner cannot receive the incoming call, and therefore, a plurality of incoming calls may be received by an unintended person such as a thief. In order to protect privacy problems of a caller and a caller, in a preset time period, when a plurality of calls exist in a mobile terminal, if each call is judged to be not answered by the caller, the mobile terminal automatically ends the current call, and sends prompt information to the mobile terminals corresponding to all historical calls in the preset time period to prompt the caller that the historical calls are not answered by the caller and possibly have fraud risk, and automatically enters a shutdown mode after sending the prompt information, wherein the prompt information can be short messages or default incoming call voice prompt.

Step S204: and when the call is finished, ending the recording of the call to obtain the call audio.

In this embodiment, when receiving a hang-up instruction input by the recipient or receiving a call terminal instruction sent by the mobile terminal of the caller, the mobile terminal of the recipient turns off the recording function, i.e. stops recording, and obtains the call audio of the current call whole process. The call audio may include all audio of the call between the recipient and the caller.

Step S205: and analyzing the call audio to obtain corresponding call analysis information, wherein the call analysis information is used for representing the call content information of the call opposite terminal and the call answering terminal.

In the embodiment of the present application, step S205 may refer to the content of step S102 in the foregoing embodiment, and is not described herein again.

Step S206: and acquiring the call content information of the call opposite terminal in the call analysis information.

Step S207: and determining the emergency degree grade of the call according to the call content information of the call opposite terminal.

In this embodiment, the call analysis information may include call content information of the opposite call end and the answering end, and therefore, the classification of the emergency degree level of the call may be based on the call content information of the opposite call end or based on the call content information of the answering end. Taking the example of determining the emergency level of the call according to the call content information of the call opposite end, the call content information of the call opposite end may be obtained from the call analysis information, and then the emergency level of the call may be determined according to the call content information of the call opposite end in the call analysis information, for example, the emergency level of the call may be divided according to the incoming call content information of the call opposite end and the identity of the caller.

In some embodiments, the mobile terminal pre-stores keywords corresponding to different emergency calls in advance, can extract keywords in the incoming call content information of the opposite call end through a keyword recognition model, match the keywords in the incoming call content information with the pre-stored keywords corresponding to different emergency calls, and if the keywords in the incoming call content information belong to the keywords corresponding to a certain emergency call, divide the call into the corresponding emergency calls; and then, combining the identity of the caller to classify the emergency degree grade of the current call.

For example, the keywords corresponding to the first emergency call pre-stored in the mobile terminal may include keywords such as "ask for help", "alarm", "save me", and the like, the keywords corresponding to the second emergency call may include keywords such as "answer quickly", "answer call", and the like, and the keywords corresponding to the non-emergency call may include keywords such as "insurance", "promotion", "advertisement", and the like. The identity of the caller may include an address book contact and a non-address book contact. When the identity of the caller is the contact person in the address list and the current call is the first emergency call, the emergency degree grade of the current call can be divided into a first grade; when the identity of the caller is a non-address book contact and the current call is a first emergency call, the emergency degree grade of the current call can be divided into a second grade, and the emergency degree corresponding to the second grade is lower than the first grade; when the current call is a second emergency call and the identity of the caller is an address book contact person, the emergency degree grade of the current call can be divided into a third grade, and the emergency degree corresponding to the third grade is lower than the second grade; when the current call is a second emergency call and the identity of the caller is a non-address-book contact person, the emergency degree grade of the current call can be divided into a fourth grade, and the emergency degree corresponding to the fourth grade is lower than the third grade; when the current call is a non-emergency call, the emergency degree level of the current call may be divided into a fifth level, and the emergency degree corresponding to the fifth level is lower than the fourth level.

The urgency level of the call may include five levels, or may include six or more levels, and the division of the urgency level in the embodiments of the present application is not limited herein.

Step S208: and feeding back prompt information according to the prompt intensity corresponding to the emergency degree grade, wherein the prompt intensity is positively correlated with the emergency degree grade.

In this embodiment, after the urgency level of the call is determined according to the call analysis information, the prompt information may be fed back according to the prompt intensity corresponding to the urgency level of the call, the prompt intensity is positively correlated with the urgency level, and it can be understood that the higher the urgency level is, the higher the corresponding prompt intensity is, so as to prompt the owner to check the history incoming call on the mobile terminal as soon as possible.

In some embodiments, the vibration prompt may be performed at a vibration frequency and/or a vibration intensity corresponding to the urgency level. That is, the vibration presentation may be performed at a vibration frequency corresponding to the degree of emergency, the vibration presentation may be performed at a vibration intensity corresponding to the degree of emergency, or the vibration presentation may be performed at a vibration frequency and a vibration intensity corresponding to the degree of emergency at the same time. The presentation intensity is positively correlated with the level of urgency, and correspondingly, the vibration frequency and/or the vibration intensity is positively correlated with the level of urgency, that is, the higher the level of urgency, the higher the vibration frequency corresponding to the higher the vibration intensity.

Illustratively, still taking the example that the level of urgency of the call includes a first level, a second level, a third level and a fourth level, the prompt strength may include a vibration frequency and a vibration strength. If the emergency degree level of the call is a first level, the corresponding vibration frequency may be a first vibration frequency, and the vibration intensity may be a first vibration intensity; if the emergency degree level of the call is a second level, the corresponding vibration frequency can be a second vibration frequency, and the vibration intensity can be a second vibration intensity, wherein the second vibration intensity is smaller than the first vibration intensity, and the second vibration frequency is smaller than the first vibration frequency; if the emergency degree level of the call is a third level, the corresponding vibration frequency may be a third vibration frequency, and the vibration intensity may be a third vibration intensity, where the third vibration intensity is smaller than the second vibration intensity, and the third vibration frequency is smaller than the second vibration frequency; and if the emergency degree grade of the call is the fourth grade, the call is a transfer call or a harassing call, and no vibration prompt is performed. Therefore, the owner can judge whether the historical incoming call of the mobile terminal needs to be checked in time through the vibration frequency and/or the vibration intensity of the mobile terminal.

In other embodiments, the prompt notification information is displayed with a display frequency and/or a display intensity corresponding to the urgency. That is, the presentation notification information may be displayed at a display frequency corresponding to the degree of urgency, may be displayed at a display intensity corresponding to the degree of urgency, or may be simultaneously displayed at a display frequency and a display intensity corresponding to the degree of urgency. The presentation intensity is positively correlated with the urgency level, and correspondingly, the display frequency and/or the display intensity is positively correlated with the urgency level, that is, the display intensity is increased as the display frequency corresponding to the urgency level is increased. The prompt notification information can be displayed on the screen locking interface or on a pop-up window interface independent of the screen locking interface, and the display position of the prompt notification information is not limited in the embodiment of the application.

Illustratively, still taking the emergency degree level of the call including the first level, the second level, the third level and the fourth level as an example, the display frequency may be a display frequency of the prompt notification information on the screen-locking interface, or a flashing frequency of a front indicator of the mobile terminal, and the display intensity may be a display brightness of the prompt information on the screen-locking interface, or a flashing brightness of the front indicator of the mobile terminal. If the emergency degree grade of the call is a first grade, displaying prompt notification information with a first display frequency and/or a first display intensity; if the emergency degree level of the call is a second level, displaying prompt notification information with a second display frequency and/or a second display intensity, wherein the second display intensity is smaller than the first display intensity, and the second display frequency is smaller than the first display frequency; if the emergency degree grade of the call is a third grade, displaying prompt notification information by using a third display frequency and/or a third display intensity, wherein the third display intensity is less than the second display intensity, and the third display frequency is less than the second display frequency; if the emergency degree level of the call is the fourth level, the call is a transfer call or a harassing call, and prompt notification information is not displayed.

In still other embodiments, the vibration indication is performed at a vibration frequency and/or a vibration intensity corresponding to the degree of urgency, and the indication notification information is also displayed at a display frequency and/or a display intensity corresponding to the degree of urgency. That is, the vibration frequency and the display frequency corresponding to the degree of emergency may be presented, the vibration frequency and the display intensity corresponding to the degree of emergency may be presented, the vibration intensity and the display frequency corresponding to the degree of emergency may be presented, the vibration intensity and the display intensity corresponding to the degree of emergency may be presented, or the vibration frequency, the vibration intensity, the display frequency, and the display intensity may be presented simultaneously. The presentation intensity is positively correlated with the degree of urgency, and correspondingly, the higher the degree of urgency, the higher the vibration frequency, the higher the vibration intensity, the higher the display frequency, and the higher the display intensity.

Illustratively, the urgency levels of the call include a first level, a second level, a third level and a fourth level. If the emergency degree grade of the call is a first grade, the corresponding vibration frequency can be a first vibration frequency, the vibration intensity can be a first vibration intensity, and prompt notification information is displayed at the first display frequency and/or the first display intensity; if the emergency degree level of the call is a second level, the corresponding vibration frequency can be a second vibration frequency, the vibration intensity can be a second vibration intensity, the second vibration intensity is smaller than the first vibration intensity, the second vibration frequency is smaller than the first vibration frequency, and meanwhile, prompt notification information is displayed at a second display frequency and/or a second display intensity, wherein the second display intensity is smaller than the first display intensity, and the second display frequency is smaller than the first display frequency; if the emergency degree level of the call is a third level, the corresponding vibration frequency may be a third vibration frequency, the vibration intensity may be a third vibration intensity, the third vibration intensity is smaller than the second vibration intensity, the third vibration frequency is smaller than the second vibration frequency, and meanwhile, the prompt notification information is displayed at a third display frequency and/or a third display intensity, the third display intensity is smaller than the second display intensity, and the third display frequency is smaller than the second display frequency; and if the emergency degree grade of the call is the fourth grade, the call is a transfer call or a harassing call, and the vibration prompt and the prompt notification information display prompt are not carried out.

In some embodiments, there may be multiple calls within a time period from a time when the screen was last locked at a current time to the current time. Therefore, when a plurality of call audios exist, the emergency degree grade corresponding to each call audio can be respectively obtained, and the prompt strength corresponding to the highest emergency degree grade in the plurality of emergency degree grades is used as the specified prompt strength to feed back the prompt information corresponding to the plurality of call audios. Illustratively, when two historical calls exist in a time period from a moment when a screen is locked last time at the current moment to the current moment, wherein the emergency degree grade of one historical call is a first grade, and the emergency degree grade of the other historical call is a third grade, the prompt intensity corresponding to the first grade is used as the specified prompt intensity, and the prompt information corresponding to a plurality of call audios is fed back by the prompt intensity corresponding to the first grade. For example, if the vibration frequency and/or the vibration intensity corresponding to the first grade is used for vibration prompting, the mobile terminal device performs vibration prompting at the first vibration frequency and/or the first vibration intensity. It can be understood that the prompt information corresponding to the plurality of call audios is fed back by the prompt strength corresponding to the emergency degree grade with the highest emergency degree grade in the plurality of call audios, so that the owner can be prompted to check the historical incoming calls existing in the mobile terminal in time, and important call information is prevented from being missed.

In this embodiment, during a call, performing identity recognition on a listener to obtain an identity recognition result of the listener, and when the identity recognition result of the listener indicates that the listener is not an owner, starting recording the call to obtain a call audio; and analyzing the call audio to obtain corresponding call analysis information, wherein the call analysis information is used for representing call content information of a call opposite terminal, determining the emergency degree grade of the call according to the call analysis information, and feeding back prompt information according to prompt strength corresponding to the emergency degree grade, wherein the prompt strength is positively correlated with the emergency degree grade. Therefore, the owner can timely know the emergency degree grade of the historical call and the specific content of the call in the time when the mobile terminal is not nearby through different prompt strengths, and the owner is prevented from missing important call information.

Referring to fig. 3, fig. 3 is a flowchart illustrating a call processing method according to another embodiment of the present application. The call processing method provided in the embodiment of the present application will be described in detail below with reference to fig. 3. The call processing method can comprise the following steps:

step S301: and when a call is carried out, acquiring the screen state of the mobile terminal.

Step S302: and when the screen state is the screen locking state, executing the identity recognition of the listener.

Step S303: and when the identity recognition result of the receiver represents that the receiver is not the owner, starting to record the call.

Step S304: and when the call is finished, ending the recording of the call to obtain the call audio.

Step S305: and analyzing the call audio to obtain corresponding call analysis information, wherein the call analysis information is used for representing the call content information of the call opposite terminal and the call answering terminal.

Step S306: and acquiring the call content information of the call opposite terminal in the call analysis information.

Step S307: and determining the emergency degree grade of the call according to the call content information of the call opposite terminal.

Step S308: and feeding back prompt information according to the prompt intensity corresponding to the emergency degree grade, wherein the prompt intensity is positively correlated with the emergency degree grade.

In the embodiment of the present application, steps S301 to S308 may refer to the contents of steps S201 to S208 in the foregoing embodiment, and are not described herein again.

Step S309: and when the unlocking is successful, acquiring all the call analysis information in a time period from the moment when the screen is locked for the last time at the current moment to the current moment.

In this embodiment, when the owner checks the historical incoming calls of the mobile terminal according to the feedback prompt information, the owner can check the detailed call information of each historical incoming call by unlocking the mobile terminal, and correspondingly, when the mobile terminal receives an unlocking instruction and successfully unlocks, all call analysis information within a time period from the time when the screen is locked last time to the current time is acquired.

Step S310: and respectively displaying each piece of call analysis information on a display interface of the mobile terminal according to a preset rule based on the emergency degree grade.

In some embodiments, after the mobile terminal obtains all call analysis information within a time period from a time when the mobile terminal is locked at the latest time to the current time, each call analysis information may be respectively displayed on a main interface after the mobile terminal is unlocked or on a popup interface independent of the main interface after the mobile terminal is unlocked according to a preset rule based on an emergency degree grade, wherein the preset rule may be that the displayed call analysis information has different contents according to different emergency degree grades, and the higher the emergency degree grade is, the more the displayed call analysis information has correspondingly; the color or brightness corresponding to the displayed call analysis information can also be different according to different levels of urgency, and the higher the level of urgency is, the darker the color and the higher the brightness corresponding to the displayed call analysis information correspondingly; the displayed call analysis information may be sorted differently according to the degree of urgency, and the higher the degree of urgency, the more forward the displayed position of the displayed call analysis information is correspondingly.

For example, if the emergency degree levels corresponding to the three call analysis information are the first level, the second level and the fourth level, respectively, the information such as the incoming call content information, the telephone number, the incoming call area, the gender and the age of the caller, whether the voice of the caller is processed voice, the reply content information of the caller, the gender and the age of the caller, and the relationship between the caller and the owner in the call analysis information corresponding to the first level and the second level are all displayed on the main interface; aiming at the call analysis information corresponding to the fourth level, only displaying the telephone number of the call and the specified prompt information (such as a fraud call or a reimbursement call) aiming at the call on the main interface; displaying the call analysis information corresponding to the first level, the second level and the fourth level from top to bottom on the main interface; the emergency levels corresponding to the three call analysis information are different, correspondingly, the displayed colors and the brightness are also different, the display color of the call analysis information corresponding to the first level can be dark red, the brightness is high, the display color of the call analysis information corresponding to the second level can be light red, the brightness is relatively high and is darker, and the display color of the call analysis information corresponding to the fourth level can be light blue, and the brightness is relatively low.

In other embodiments, whether the owner of the mobile terminal successfully logs in the cloud storage space is detected, and when the owner of the mobile terminal is detected to successfully log in the cloud storage space, each piece of call analysis information is respectively displayed on a main interface of the cloud storage space.

Illustratively, when the mobile terminal detects that the owner has successfully logged in the cloud storage space, the emergency degree level and the telephone number of the call corresponding to each piece of call analysis information are displayed on the main interface of the cloud storage space, and when a selection instruction for selecting to check a certain piece of call analysis information is received, the incoming call content information, the telephone number, the incoming call region, the gender and the age of the caller, whether the voice of the caller is processed voice, the reply content information of the caller, the gender and the age of the caller, the relationship between the caller and the owner, and the like in the call analysis information can be displayed on a popup interface independent of the main interface of the cloud storage space.

The manner of displaying each call analysis message in the embodiments of the present application is not limited herein.

In this embodiment, during a call, performing identity recognition on a listener to obtain an identity recognition result of the listener, and when the identity recognition result of the listener indicates that the listener is not an owner, starting recording the call to obtain a call audio; analyzing the call audio to obtain corresponding call analysis information, wherein the call analysis information is used for representing call content information of a call opposite terminal, determining the emergency degree grade of the call according to the call analysis information, and feeding back prompt information according to prompt strength corresponding to the emergency degree grade, wherein the prompt strength is positively correlated with the emergency degree grade; and when an unlocking instruction is received, displaying each piece of call analysis information on a display interface of the mobile terminal. Therefore, the owner can timely know the emergency degree grade of the historical call and the specific content of the call in the time when the mobile terminal is not nearby through different prompt strengths, and the owner is prevented from missing important call information.

Referring to fig. 4, a block diagram of a call processing apparatus 400 according to an embodiment of the present application is shown. The apparatus 400 may include: an identification module 410, a call audio analysis module 420 and an incoming call prompt module 430.

The identity recognition module 410 is configured to perform identity recognition on a listener when a call is performed, so as to obtain an identity recognition result of the listener.

The call audio analysis module 420 is configured to analyze the call audio to obtain corresponding call analysis information when the identity identification result of the recipient indicates that the recipient is not the owner, where the call analysis information is used to indicate call content information of the opposite call end and the answering end.

The incoming call prompting module 430 is configured to feed back corresponding prompting information based on the call analysis information, where the prompting information is used to prompt that the mobile terminal has a history incoming call.

In some embodiments, the incoming call prompt module 430 may further include: the system comprises a conversation opposite terminal content acquisition unit, an emergency degree grade determination unit and an emergency degree grade prompt unit. The content obtaining unit of the opposite call terminal may be configured to obtain the call content information of the opposite call terminal in the call analysis information. The emergency level determining unit may be configured to determine the emergency level of the call according to the call content information of the opposite call terminal. The emergency degree grade prompting unit can be used for feeding back prompting information by the prompting strength corresponding to the emergency degree grade, and the prompting strength is positively correlated with the emergency degree grade.

In this manner, the emergency level prompting unit may further include: the vibration prompting subunit and the display prompting subunit. The vibration prompting subunit may be configured to perform vibration prompting at a vibration frequency and/or a vibration intensity corresponding to the emergency degree. The display prompting subunit may be configured to display the prompting notification information with a display frequency and/or a display intensity corresponding to the urgency level.

In some embodiments, the emergency level determining unit may be specifically configured to, when there are multiple call audios, respectively obtain an emergency level corresponding to each of the call audios. The urgency level prompting unit may be specifically configured to use a prompting intensity corresponding to a highest urgency level of the multiple urgency levels as a specified prompting intensity, and feed back prompting information corresponding to the multiple call audios with the specified prompting intensity.

In some embodiments, the call processing apparatus 400 may further include: and a call analysis information prompt module. The call analysis information prompt module may be configured to, when successful unlocking is performed, acquire all the call analysis information within a time period from a time when a screen is locked for the last time at the current time to the current time, and based on the urgency level, respectively display each of the call analysis information on a display interface of the mobile terminal according to a preset rule.

In some embodiments, the call processing apparatus 400 may further include: and a recording module. The recording module can be used for starting to record the call when the identity recognition result of the receiver shows that the receiver is not the owner, and ending the recording of the call when the call is ended to obtain the call audio.

In some embodiments, after determining that the identification result of the listener indicates that the listener is not an owner, the call processing apparatus 400 may further include: and the caller reminding module. The caller reminding module may be configured to send a specified prompt message to a mobile terminal of a caller, where the specified prompt message is used to prompt that the recipient of the current call of the caller is not the owner.

In some embodiments, the call processing apparatus 400 may further include: and a screen state identification module. The screen state identification module may be configured to acquire a screen state of the mobile terminal, and execute the identity identification for the listener when the screen state is a screen-locked state.

It can be clearly understood by those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described apparatuses and modules may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.

In the several embodiments provided in the present application, the coupling between the modules may be electrical, mechanical or other type of coupling.

In addition, functional modules in the embodiments of the present application may be integrated into one processing module, or each of the modules may exist alone physically, or two or more modules are integrated into one module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode.

To sum up, in the scheme provided in the embodiment of the present application, when a call is performed, identity recognition is performed on a listener to obtain an identity recognition result of the listener, and when the identity recognition result of the listener indicates that the listener is not an owner, recording is performed on the call to obtain a call audio; analyzing the call audio to obtain corresponding call analysis information, wherein the call analysis information is used for representing call content information of a call opposite terminal, determining the emergency degree grade of the call according to the call analysis information, and feeding back prompt information according to prompt strength corresponding to the emergency degree grade, wherein the prompt strength is positively correlated with the emergency degree grade; and when an unlocking instruction is received, displaying each piece of call analysis information on a display interface of the mobile terminal. Therefore, the owner can timely know the emergency degree grade of the historical call and the specific content of the call in the time when the mobile terminal is not nearby through different prompt strengths, and the owner is prevented from missing important call information.

A mobile terminal provided by the present application will be described with reference to the drawings.

Referring to fig. 5, fig. 5 is a block diagram illustrating a structure of a mobile terminal 500 according to an embodiment of the present disclosure, where the mobile terminal 500 may perform a frequency adjustment method of a graphics processor according to the embodiment of the present disclosure.

The mobile terminal 500 in the embodiments of the present application may include one or more of the following components: a processor 501, a memory 502, and one or more applications, wherein the one or more applications may be stored in the memory 502 and configured to be executed by the one or more processors 501, the one or more programs configured to perform a method as described in the aforementioned method embodiments.

Processor 501 may include one or more processing cores. The processor 501 connects various parts throughout the mobile terminal 500 using various interfaces and lines, and performs various functions of the mobile terminal 500 and processes data by executing or executing instructions, programs, code sets, or instruction sets stored in the memory 502, and calling data stored in the memory 502. Alternatively, the processor 501 may be implemented in hardware using at least one of Digital Signal Processing (DSP), Field-Programmable Gate Array (FPGA), and Programmable Logic Array (PLA). The processor 501 may integrate one or more of a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), a modem, and the like. Wherein, the CPU mainly processes an operating system, a user interface, an application program and the like; the GPU is used for rendering and drawing display content; the modem is used to handle wireless communications. It is understood that the modem may be integrated into the processor 501, and implemented by a single communication chip.

The Memory 502 may include a Random Access Memory (RAM) or a Read-Only Memory (Read-Only Memory). The memory 502 may be used to store instructions, programs, code, sets of codes, or sets of instructions. The memory 502 may include a stored program area and a stored data area, wherein the stored program area may store instructions for implementing an operating system, instructions for implementing at least one function (such as a touch function, a sound playing function, an image playing function, etc.), instructions for implementing various method embodiments described below, and the like. The storage data area may also store data created by the mobile terminal 500 during use (such as the various correspondences described above), and so on.

In the several embodiments provided in the present application, the coupling or direct coupling or communication connection between the modules shown or discussed may be through some interfaces, and the indirect coupling or communication connection between the devices or modules may be in an electrical, mechanical or other form.

Referring to fig. 6, a block diagram of a computer-readable storage medium according to an embodiment of the present application is shown. The computer-readable medium 600 has stored therein a program code that can be called by a processor to execute the method described in the above-described method embodiments.

The computer-readable storage medium 600 may be an electronic memory such as a flash memory, an EEPROM (electrically erasable programmable read only memory), an EPROM, a hard disk, or a ROM. Alternatively, the computer-readable storage medium 600 includes a non-transitory computer-readable storage medium. The computer readable storage medium 600 has storage space for program code 610 for performing any of the method steps of the method described above. The program code can be read from or written to one or more computer program products. The program code 610 may be compressed, for example, in a suitable form.

Finally, it should be noted that: the above embodiments are only used to illustrate the technical solutions of the present application, and not to limit the same; although the present application has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; such modifications and substitutions do not necessarily depart from the spirit and scope of the corresponding technical solutions in the embodiments of the present application.

Claims

1. A call processing method is applied to a mobile terminal, and comprises the following steps:

when a call is carried out, carrying out identity recognition on a listener to obtain an identity recognition result of the listener;

when the identity recognition result of the receiver indicates that the receiver is not the owner, analyzing the call audio to obtain corresponding call analysis information, wherein the call analysis information is used for indicating the call content information of the opposite call end and the answering end;

and feeding back corresponding prompt information based on the call analysis information, wherein the prompt information is used for prompting that the mobile terminal has a history incoming call.

2. The method according to claim 1, wherein the feeding back corresponding prompt information based on the call analysis information, the prompt information being used for prompting the mobile terminal that there is a history incoming call, comprises:

acquiring the call content information of the call opposite terminal in the call analysis information;

determining the emergency degree grade of the call according to the call content information of the call opposite terminal;

and feeding back prompt information according to the prompt intensity corresponding to the emergency degree grade, wherein the prompt intensity is positively correlated with the emergency degree grade.

3. The method of claim 2, wherein feeding back the alert information with the alert strength corresponding to the urgency level comprises:

and carrying out vibration prompt according to the vibration frequency and/or the vibration intensity corresponding to the emergency degree.

4. The method of claim 2, wherein feeding back the alert information with the alert strength corresponding to the urgency level comprises:

and displaying prompt notification information according to the display frequency and/or the display intensity corresponding to the emergency degree.

5. The method of claim 1, wherein before analyzing the call audio to obtain corresponding call analysis information, the method further comprises:

when the identity recognition result of the receiver indicates that the receiver is not the owner, starting to record the call;

and when the call is finished, ending the recording of the call to obtain the call audio.

6. The method of claim 5, wherein after the recording of the call is finished when the call is finished, and the call audio is obtained, the method further comprises:

when a plurality of call audios exist, respectively acquiring the emergency degree grade corresponding to each call audio;

and taking the prompt intensity corresponding to the highest emergency degree grade in the plurality of emergency degree grades as a specified prompt intensity, and feeding back prompt information corresponding to the plurality of call audios by using the specified prompt intensity.

7. The method according to any one of claims 1-6, further comprising:

when the unlocking is successful, acquiring all the call analysis information in a time period from the moment when the screen is locked for the last time at the current moment to the current moment;

and respectively displaying each piece of call analysis information on a display interface of the mobile terminal according to a preset rule based on the emergency degree grade.

8. The method of any of claims 1-6, wherein after determining that the recipient's identification characterizes the recipient as not being an individual, the method further comprises:

sending appointed prompt information to a mobile terminal of an incoming call party, wherein the appointed prompt information is used for prompting that the receiver of the current call of the incoming call party is not the owner of the incoming call party.

9. The method of any of claims 1-6, wherein prior to said identifying the listener, the method further comprises:

acquiring the screen state of the mobile terminal;

and when the screen state is the screen locking state, executing the identity recognition of the listener.

10. A call processing device is applied to a mobile terminal, and the device comprises:

the identity recognition module is used for carrying out identity recognition on a listener when a call is carried out, and obtaining an identity recognition result of the listener;

the call audio analysis module is used for analyzing call audio to obtain corresponding call analysis information when the identity recognition result of the receiver indicates that the receiver is not the owner, wherein the call analysis information is used for indicating the call content information of the opposite call end;

and the incoming call prompt module is used for feeding back corresponding prompt information based on the call analysis information, and the prompt information is used for prompting that the mobile terminal has a history incoming call.

11. A mobile terminal, comprising:

one or more processors;

a memory;

one or more programs, wherein the one or more programs are stored in the memory and configured to be executed by the one or more processors, the one or more programs configured to perform the method of any of claims 1-9.

12. A computer-readable storage medium, characterized in that a program code is stored in the computer-readable storage medium, which program code can be called by a processor to perform the method according to any of claims 1-9.