CN112750009A - Intelligent hotel sale management system for theme banquet - Google Patents
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Abstract
The invention discloses an intelligent hotel sale management system for a theme party, which comprises an intelligent pricing system, a system database and a system database, wherein the intelligent pricing system is used for calculating party cost; the banquet visitor system is used for displaying banquet information and providing a communication platform; a sales information submission follow-up system for collecting sales information and calculating a recommendation reward; the sales system comprises a reservation registration module, a reservation distribution module and an order generation module, wherein the reservation registration module is used for collecting customer information and generating a reservation sheet; the statistical system is used for dynamically gathering formal orders to generate an actual banquet real-time summary table, dynamically gathering banquet information reports generated by visitor information, and dynamically gathering deadline information to generate estimated deadline reports; the subject party hotel price system provided by the invention truly combines the catering and the ceremony, and implements a differential dynamic pricing strategy aiming at the hotel party price system, so that the party price system is standardized.
Description
Technical Field
The invention relates to the technical field of hotel management, in particular to an intelligent hotel sales management system for a theme party.
Background
Hotels (also known as hotels, hostels, hotels, business hotels, guest shops, Chinese hotels, etc., and Malaysia, Singapore, etc. are hotels) are business establishments that are basically defined as providing safe and comfortable spaces for users to have a short period of rest or sleep.
Generally speaking, it is a place where guests are provided with a meal and a meal. Specifically, the restaurant uses its building as a voucher to provide services to guests through a room for sale, catering and integrated services, thereby gaining economic benefits. Hotels mainly provide accommodation services, living services and facilities (pre-sleep services), dining, games, entertainment, shopping, business centers, banquet and meetings for tourists.
With the continuous aggravation of the competition of the hotel industry, the co-purchase integration and capital operation among large hotel enterprises become more and more frequent, and excellent hotel enterprises in China increasingly attach importance to the research on the industry market, in particular to the deep research on the trend change of the enterprise development environment and the customer demand;
the gradual progress of wedding party consumption into wedding themed hotels is a social trend and a result of the development of conscious consumption from single physical consumption. The elegant environment of the wedding theme hotel, the elegant lobby and the novel intelligent and beautiful romantic banquet hall provided by the wedding are etiquette places for the newborns to sleep. High-grade facilities and intelligent equipment improve the wedding feast grade and provide intimate services. Today, as additional business services and value-added services are distributed, wedding service industry has been made a work in this respect because of the growing business teams and the enthusiasm of market competition. The wedding theme hotel relies on the existing industry advantages, no matter other services related to wedding feast, such as the provision of wedding cars, cameras, apparatuses and the like, or the provision of free wedding rooms, double breakfast and entertainment facilities, only needs to mobilize self resources to form a dragon service of 'wedding feast', so the wedding theme hotel has inherent advantages. Hotels are gradually moving from comprehensive services to single banquet services, forming a specialized class of subject banquet hotels.
With the increased competition in the banquet market, the subject banquet-type hotel (i.e., wedding auditorium) has grown explosively as a new hotel model that is distinguished from the traditional banquet hotel. With the advent and proliferation of new models, traditional banquet hospitality management systems have been unable to adapt to the actual needs of today's subject banquet-type hotels. For example: (1) the catering and the ceremony are not combined in a real sense, and a traditional catering price system of 'counting according to tables' is adopted for the type of banquet. It is difficult to guide consumption. (2) Traditional marketing models for hotels are not applicable to today's theme banquet hotels. (3) Traditional hotel banquet price system does not have reasonable effectual regulation and control standard, and the dynamics of discounting is according to the inside personnel authority of hotel, and the customer is paid the price again the psychology and is leaded to the customer all to look for the acquaintance in the hotel system, can't carry out the unified standardization of banquet price system. (4) The traditional hotel has no guest information management system, the condition of losing the intended customers happens occasionally, and the hotel guest resources depend on the natural store-entering guest fund groups excessively. And traditional hotels are overly dependent on the personal abilities of the sales manager (i.e., sales manager's customer resources), the sales manager's job departure can cause losses to the hotel itself. (5) Traditional hotels have a wireless, combined online and offline data management system. The business volume index is formulated blindly, the business income index is achieved by means of visiting guests or selling the passengers, the operation target is not reasonably and effectively disassembled and analyzed, and the work content is reversely pushed by the target.
Disclosure of Invention
The invention provides an intelligent hotel sale management system for a theme party, which solves the technical problems in the related technology.
According to an aspect of the present invention, there is provided a liquid crystal display device including:
the intelligent pricing system is used for calculating the banquet cost and at least comprises a pricing system selection module for selecting a charging mode, a discount generation module for generating discount and a cost calculation module for calculating the banquet cost;
the banquet acquirement system is used for displaying banquet information and providing an exchange platform, and the banquet information at least comprises video information and character information; the video information can be pre-recorded introduction and invitation videos or live videos; the textual information may be an introduction to the party;
the system at least comprises a user interaction interface, wherein the user interaction interface at least comprises a video playing module for playing a video, a chatting function module for chatting and a text display module for displaying text information;
the sales information submission follow-up system is used for collecting sales information and calculating recommendation rewards, and the sales information comprises customer information and related external marketing information; the sales information submission and follow-up system at least comprises a sales information registration module for registering sales information, an information distribution module for distributing the sales information to sales personnel, an information screening module for screening the sales information and a recommendation reward calculation module for calculating the recommendation reward;
the sales system comprises an appointment registration module, an appointment distribution module and an order generation module, wherein the appointment registration module is used for collecting customer information and generating an appointment list, the appointment distribution module is used for distributing the appointment list, the order generation module is used for generating a formal order, the appointment list is distributed to a manager through the appointment list distribution module, the manager can update the appointment list information through the appointment list distribution module, and the updated appointment list information is sent to the intelligent pricing system to calculate banquet cost;
the system comprises a statistical system, a banquet real-time summary table generation module, a banquet information report generation module, an estimated current-period information generation module and an estimated current-period report generation module, wherein the banquet real-time summary table generation module is used for generating the actual banquet real-time summary table, the banquet information report generation module is used for generating the banquet information report, the estimated current-period information generation module is used for generating estimated current-period information based on hotel banquet information, reservation order information and formal order information, and the estimated current-period report generation module is used for generating the estimated current-period report.
Further, the charging model includes at least the following four types of pricing systems:
one-stop service fee: the meal price plus the omnibearing ceremony cost is calculated according to the number of the tables;
party service fee: a charge mode including ceremony cost and catering cost is calculated according to positions;
one-stop general service fee: a pay-per-desk manner covering basic ceremony services;
ordinary service charge: a traditional dining charging mode based on table calculation;
the discount generation module generating the discount comprises:
generating a discount based on the date or presetting a discount for the charging mode;
the calculation module calculates the party cost based on the selected billing mode, the number of tables/people entered, and the generated discount.
Furthermore, the chat function module displays the chat characters in a bullet screen mode on the user interaction interface.
Further, the order generation module generates a formal order upon receiving payment information associated with the reservation order.
Further, the intelligent hotel sale management system for the subject party also comprises a payment system for providing payment function, the party expense information calculated by the intelligent pricing system is sent to the payment system, and the payment information of the payment system is sent to the sale system.
Further, the intelligent hotel sales management system for the theme party also comprises a database for storing party information, visitor information, manager information, customer information, reservation order information and formal order information.
Further, the database comprises a server and a management unit, the server is connected with a plurality of clients, the server is used for generating a first data table for storing video information and a second data table for storing order information, and the order information comprises reservation order information and formal order information;
the management unit is used for establishing a third data table for storing video information and establishing a fourth data table for storing order information;
the client is used for establishing a fifth data table for storing video information and establishing a sixth data table for storing order information;
the physical space size of the fifth data table and the sixth data table is fixed. And determining the storage and processing capacity of the integrated client.
The first data table, the second data table, the third data table and the fourth data table may be a set of more than one data table, the fifth data table of the client maps one third data table, and the sixth data table maps one fourth data table.
The first predetermined condition is: the data size of the third data table is larger than the physical space of the fifth data table;
the second predetermined condition is: the data size of the fourth data table is larger than the physical space of the sixth data table;
the third predetermined condition is: the data amount of the third data table is more than 60% of the physical space of the fifth data table and less than 100% of the physical space of the fifth data table;
the fourth predetermined condition is: the data amount of the fourth data table is more than 60% of the physical space of the sixth data table and less than 100% of the physical space of the fifth data table;
the fifth predetermined condition is: the data amount of the third data table is more than 30% of the physical space of the fifth data table and less than 60% of the physical space of the fifth data table;
the sixth predetermined condition is: the data amount of the fourth data table is more than 30% of the physical space of the sixth data table and less than 60% of the physical space of the fifth data table;
the seventh predetermined condition is: the data size of the third data table is less than 30% of the physical space of the fifth data table;
the eighth predetermined condition is: the data size of the fourth data table is less than 30% of the physical space of the sixth data table.
When the first preset condition and the second preset condition are met, the video information and the order information are distributed to a server for processing;
when the first preset condition and the fourth preset condition are met, video information is distributed to a server for processing, part of order information is distributed to the server for processing, and part of order information is distributed to a client for processing;
when the first preset condition and the sixth preset condition are met, the video information is distributed to the server to be processed, and the order information is distributed to the client to be processed;
when the first preset condition and the eighth preset condition are met, part of the video information is distributed to the server for processing, part of the video information is distributed to the client for processing, and the order information is distributed to the client for processing;
when the second preset condition and the third preset condition are met, the order information is distributed to the server for processing, part of the video information is distributed to the server for processing, and part of the video information is distributed to the client for processing;
when the second preset condition and the fifth preset condition are met, the order information is distributed to the server for processing, and the video information is distributed to the client for processing;
and when the second preset condition and the seventh preset condition are met, part of the order information is distributed to the server for processing, part of the order information is distributed to the client for processing, and the video information is distributed to the client for processing.
Further, the intelligent hotel sales management system for the theme party further comprises a panoramic video system, wherein the panoramic video system comprises an image acquisition module for acquiring images, a marking module for marking order information of the original images to obtain marked images, and a panoramic video generation module for processing the marked images to obtain panoramic videos.
Furthermore, the panoramic video comprises order information, and the marking module calls reservation order information and formal order information from the database and marks the order information on the corresponding banquet hall and/or dining positions.
The invention has the beneficial effects that:
(1) the subject party hotel price system provided by the invention truly combines the catering and the ceremony, and implements a differential dynamic pricing strategy aiming at the hotel party price system, so that the party price system is standardized.
(2) The hotel party guest-obtaining system based on the intelligent theme party hotel sales management system can be used for helping a hotel obtain meeting place guest resources, and performing online publicity and marketing, and greatly increases the banquet experience and participation of banquet clients and arriving guests.
(3) The invention provides an information reporting follow-up system based on an intelligent hotel sales management system for a theme party. The hotel can be helped to receive guests, and the hotel marketing system is perfected.
(4) The invention provides a marketing system based on an intelligent marketing management system of a hotel of a theme party. The method can be used for helping the hotel generate deals, and the customer tracking condition is clear through the systematic node management sales process.
(5) The operation management data report system provided by the invention can help the hotel to establish a digital sales dynamic report, so that the overall sales condition of the hotel is known, and the sales policy can be adjusted in time according to the current sales condition of the hotel.
Drawings
FIG. 1 is a block diagram of a subject matter banquet hotel intelligent sales management system according to an embodiment of the invention;
FIG. 2 is a block schematic diagram of an intelligent pricing system of an embodiment of the invention;
FIG. 3 is a block diagram of a banquet system according to one embodiment of the invention;
FIG. 4 is a block diagram of a sales information report follow-up system according to an embodiment of the present invention;
FIG. 5 is a block schematic diagram of a marketing system according to an embodiment of the present invention;
FIG. 6 is a block diagram of a statistical system in accordance with an embodiment of the present invention;
FIG. 7 is a flow chart of an application method of the sales information report follow-up system according to an embodiment of the present invention;
FIG. 8 is a flow chart illustrating an application method of the statistical system according to an embodiment of the present invention;
FIG. 9 is a block diagram of a database according to an embodiment of the present invention.
In the figure: the system comprises an intelligent pricing system 100, a pricing system selecting module 110, a discount generating module 120, a fee calculating module 130, a banquet guest-obtaining system 200, a user interaction interface 210, a video playing module 211, a chat function module 212, a character display module 213, a sales information report following system 300, a sales information registration module 310, an information distribution module 320, an information screening module 330, a recommendation reward calculating module 340, a sales system 400, a reservation registration module 410, a reservation distribution module 420, an order generating module 430, a statistical system 500, a banquet real-time summary table generating module 510, a banquet information report generating module 520, a forecast date information generating module 530, a forecast date report generating module 540, a payment system 600, a system interaction interface 700, a database 800, a server 810, a management unit 820 and a client 1000.
Detailed Description
The subject matter described herein will now be discussed with reference to example embodiments. It should be understood that these embodiments are discussed only to enable those skilled in the art to better understand and thereby implement the subject matter described herein, and are not intended to limit the scope, applicability, or examples set forth in the claims. Changes may be made in the function and arrangement of elements discussed without departing from the scope of the disclosure. Various examples may omit, substitute, or add various procedures or components as needed. For example, the described methods may be performed in an order different from that described, and various steps may be added, omitted, or combined. In addition, features described with respect to some examples may also be combined in other examples.
In this embodiment, an intelligent sales management system for a subject party hotel is provided, as shown in fig. 1, which is a schematic block diagram of the intelligent sales management system for a subject party hotel according to the present invention, as shown in fig. 1 to 6, the intelligent sales management system for a subject party hotel includes:
an intelligent pricing system 100 for calculating banquet costs, comprising at least a pricing hierarchy selection module 110 for selecting a charging model, a discount generation module 120 for generating discounts, a cost calculation module 130 for calculating banquet costs;
the charging model includes at least the following four types of pricing regimes:
one-stop service fee: the meal price plus the omnibearing ceremony cost is calculated according to the number of the tables;
party service fee: a charge mode including ceremony cost and catering cost is calculated according to positions;
one-stop general service fee: a pay-per-desk manner covering basic ceremony services;
i.e. the general service charge: a traditional dining charging mode based on table calculation;
the discount generation module 120 generating the discount includes:
generating a discount based on the date or presetting a discount for the charging mode;
different discount degrees of special days such as different banquet times from Monday to weekend on common days and half-month and october holidays are preset;
the discount degree can be set independently corresponding to the banquet package, and the integral price of the banquet selected by the client can be calculated by selecting the charging mode and the required number of tables/people, wherein the price system is a differential dynamic pricing system which can be preset in advance;
the fee calculation module 130 calculates the banquet fee based on the selected charging mode, the number of tables/persons input, and the generated discount;
for example, for a one-stop service fee, the number of input tables is 5, the discount is 0.8, and the banquet fee (meal price fee 5+ full ceremony fee) is 0.8;
a banquet acquirement system 200 for displaying banquet information and providing a communication platform, wherein the banquet information at least comprises video information and text information; the video information can be pre-recorded introduction and invitation videos or live videos; the textual information may be an introduction to the party;
the system at least comprises a user interaction interface 210, wherein the user interaction interface 210 at least comprises a video playing module 211 for playing a video, a chatting function module 212 for chatting and a text display module 213 for displaying text information;
wherein the chat function module 212 can display the chat text in the form of a bullet screen on the user interaction interface 210; specifically, the sharing can be realized by loading a disc program, and the user interaction interface 210 can be a webpage, so that the sharing can be conveniently performed in a link mode;
a sales information submission follow-up system 300 for collecting sales information including customer information and related external marketing information and calculating a recommendation reward; the sales information registration and follow-up system 300 at least comprises a sales information registration module 310 for registering sales information, an information distribution module 320 for distributing the sales information to sales personnel, an information screening module 330 for screening the sales information, and a recommendation reward calculation module 340 for calculating a recommendation reward;
the sales system 400 includes an appointment registration module 410 for collecting customer information and generating an appointment form, an appointment distribution module 420 for distributing the appointment form, and an order generation module 430 for generating a formal order, wherein the appointment form is distributed to a manager, and the manager can update appointment form information through the appointment form distribution module and send the updated appointment form information to the intelligent pricing system 100 to calculate banquet fees;
wherein the order generation module 430 generates a formal order after receiving payment information associated with the reservation order;
the statistical system 500 is used for dynamically collecting formal orders to generate an actual banquet real-time summary table, dynamically collecting banquet information reports generated by visitor information, and dynamically collecting deadline information to generate forecast deadline reports, and at least comprises a banquet real-time summary table generation module 510 used for generating the actual banquet real-time summary table, a banquet information report generation module 520 used for generating the banquet information report, a forecast current date information generation module 530 used for generating forecast deadline information based on hotel banquet information, reservation list information and formal order information, and a forecast deadline report generation module 540 used for generating the forecast deadline report.
In this embodiment, the intelligent sales management system for the subject party hotel further includes a payment system 600 providing a payment function, the information of the party fees calculated by the intelligent pricing system 100 is transmitted to the payment system 600, and the payment information of the payment system 600 is transmitted to the sales system 400;
the payment functions include payment by the customer and payment for external marketing.
The payment system 600 may be based on a payment platform such as a union pay platform, a wechat platform, or a paypal platform to perform online payment.
The intelligent sales management system for the subject party hotel in this embodiment further includes a system interface 700, where the system interface 700 is configured to display information such as party fee information and charging mode information and provide function modules corresponding to the respective systems, and the function modules can be linked to the respective modules of the systems.
In this embodiment, the intelligent sales management system for the subject party hotel further includes a database 800 for storing and exchanging information such as party information, visitor information, manager information, customer information, reservation information, and formal order information, wherein the exchange may be data transmission via the internet.
In a specific application, the embodiment provides an application method:
the banquet guest-obtaining system 200 (1) newborns and customers about to hold banquet can publish their banquet activities in the activity panel of the intelligent sales management system for the subject banquet hotel and can spread their activity links to online social channels such as circles of friends for inviting and notifying guests. The guest can click to enter the intelligent sales management system of the hotel of the concerned subject banquet by a link and check details of the banquet activity and the introduction and invitation videos recorded by the newborns in advance. (2) The invitation link is internally provided with a chat forum function, and the guest can send a text blessing to a new person in the link to form a bullet screen type forum. (3) An online card-punching function and an online live broadcast channel are arranged in the invitation link, guests attending the banquet on site can enter the intelligent hotel sales management system for the theme banquet to punch cards online, and guests not attending the banquet can watch live broadcast details of the banquet on line through the live broadcast channel in the invitation link. (4) The interaction of the guests and the new people in the invitation link of the intelligent sales management system of the theme party hotel can enable the user to be familiar with the intelligent sales management system of the theme party hotel, thereby bringing online source of guests for the purpose of getting guests at the party of the hotel.
As shown in fig. 7, in the sales information registration and follow-up system 300, each person in external marketing of the hotel (i.e., sales staff at the periphery of the hotel, such as marriage and cross-business) has a sales account in the intelligent sales management system of the theme party hotel, and when recommending the visitor to the hotel, the person can enter a page "my" block "submission information" of the intelligent sales management system of the theme party hotel to fill in and submit the visitor. Secondly, the background control personnel see the customer information and distribute the customer information to the corresponding hotel sales, and the sales personnel and the customers perform contact tracking. And thirdly, the salesperson judges the guest and fund situation (accurate guest and fund or useless guest and fund) through contact and reports the guest and fund situation to the chief manager through the intelligent hotel sales management system of the theme party. And fourthly, the chief manager can judge the guest information, and sends an instruction to the sales through the intelligent sales management system of the hotel of the theme party for further tracking. And fifthly, the sales tracking nodes and the conditions can be submitted in the intelligent sales management system of the subject party hotel, and the intelligent sales management system can be displayed at the subject party hotel end of the external marketer who submits the information after the chief supervision and the verification are passed. And sixthly, if the sales guide client successfully fills the application reservation sheet, the information registration follow-up system completes the application, and if the follow-up client enters the store and generates a deal, the intelligent sales management system of the subject banquet hotel transfers the information recommendation bonus of the client to the corresponding external marketing account according to the preset percentage.
In the sales system 400, as shown in fig. 8, firstly, a customer knows about a hotel through the intelligent sales management system for a subject party hotel or a natural entrance, and after basic knowledge is made about the self party demand and the hotel party cost situation, inquires about a stage on the intelligent sales management system for a subject party hotel and submits an appointment form application. Secondly, the background control personnel see the reservation list information and distribute the reservation list information to the corresponding sales chief prison for auditing. And thirdly, the client submits the reservation list, audits and locks the basic privilege of the file date, and the chief prison salespersons contact with the client to track the invitation to the store. And introducing hotel details to the client by banquet sales, guiding the client to pay a deadline and reserve the corresponding banquet hall deadline and the corresponding negotiation preferential policy on the intelligent hotel sales management system of the subject banquet, and forming a deadline order. If the entire deposit is not paid, the electronic coupon disappears after seven working days. And fifthly, paying the whole party settlement fee by the client in the intelligent sales management system or offline of the subject party hotel, forming a formal order by the intelligent sales management system of the subject party hotel after successful settlement, and formally starting the party project service.
The statistical system 500 (1) estimates the schedule report, that is, the schedule estimation report set in advance through the accurate analysis of the hotel banquet hall, the schedule category and the meal target includes daily estimation of the service condition of the banquet hall and estimation of the turnover. (2) The real-time banquet summary table is a banquet summary table for clients to complete settlement payment through the intelligent hotel sale management system of the subject banquet, and the real-time banquet summary table contains the number of settled banquet and the basic situation of the banquet on different banquet dates. (3) The banquet information report is a real-time customer information summary report submitted by the salesperson through the intelligent sales management system of the subject banquet hotel, and the quantity and the basic condition of the customer information of different banquet dates and the condition of the customer information are contained. The hotel boss can conveniently adjust the sale policy according to the comparison of the real-time summary table of the actual banquet.
As shown in fig. 9, based on the above system, the present embodiment provides a form of a big data based database 800:
the database 800 comprises a server 810 and a management unit 820, the server 810 is connected with a plurality of clients 1000, the server 810 is used for generating a first data table for storing video information and a second data table for storing order information, and the order information comprises reservation order information and formal order information;
the management unit 820 is configured to establish a third data table for storing video information and a fourth data table for storing order information;
the client 1000 is configured to establish a fifth data table for storing video information and a sixth data table for storing order information;
the physical space size of the fifth data table and the sixth data table is fixed. The storage and processing capabilities of integrated client 1000 are determined.
The first data table, the second data table, the third data table, and the fourth data table may be a set of more than one data table, the fifth data table of the client 1000 maps one third data table, and the sixth data table maps one fourth data table.
The first predetermined condition is: the data size of the third data table is larger than the physical space of the fifth data table;
the second predetermined condition is: the data size of the fourth data table is larger than the physical space of the sixth data table;
the third predetermined condition is: the data amount of the third data table is more than 60% of the physical space of the fifth data table and less than 100% of the physical space of the fifth data table;
the fourth predetermined condition is: the data amount of the fourth data table is more than 60% of the physical space of the sixth data table and less than 100% of the physical space of the fifth data table;
the fifth predetermined condition is: the data amount of the third data table is more than 30% of the physical space of the fifth data table and less than 60% of the physical space of the fifth data table;
the sixth predetermined condition is: the data amount of the fourth data table is more than 30% of the physical space of the sixth data table and less than 60% of the physical space of the fifth data table;
the seventh predetermined condition is: the data size of the third data table is less than 30% of the physical space of the fifth data table;
the eighth predetermined condition is: the data size of the fourth data table is less than 30% of the physical space of the sixth data table.
When the first preset condition and the second preset condition are met at the same time, the video information and the order information are distributed to the server 810 to be processed;
when the first preset condition and the fourth preset condition are met simultaneously, video information is distributed to the server 810 to be processed, part of order information is distributed to the server 810 to be processed, and part of order information is distributed to the client 1000 to be processed;
when the first preset condition and the sixth preset condition are met simultaneously, the video information is distributed to the server 810 to be processed, and the order information is distributed to the client 1000 to be processed;
when the first preset condition and the eighth preset condition are met simultaneously, part of the video information is distributed to the server 810 to be processed, part of the video information is distributed to the client 1000 to be processed, and the order information is distributed to the client 1000 to be processed;
when the second preset condition and the third preset condition are met, the order information is distributed to the server 810 to be processed, part of the video information is distributed to the server 810 to be processed, and part of the video information is distributed to the client 1000 to be processed;
when the second preset condition and the fifth preset condition are met, the order information is distributed to the server 810 to be processed, and the video information is distributed to the client 1000 to be processed;
when the second preset condition and the seventh preset condition are met, part of the order information is distributed to the server 810 to be processed, part of the order information is distributed to the client 1000 to be processed, and the video information is distributed to the client 1000 to be processed.
Based on the above strategies, the processing capacity of the client 1000 is utilized to the maximum extent, the operation load of the server 810 is reduced, and the efficiency of data processing can be ensured;
the intelligent hotel sale management system for the theme party further comprises a panoramic video system, wherein the panoramic video system comprises an image acquisition module for acquiring images, a marking module for marking order information of original images to obtain marked images and a panoramic video generation module for processing the marked images to obtain panoramic videos;
the panoramic video comprises order information, and the marking module calls reservation order information and formal order information from the database 800 and marks the order information on the corresponding banquet hall and/or dinning place;
the panoramic video enables a customer to visually check the whole and local images of the banquet hotel and the associated order information, presents the images on the picture and displays the order information in the picture.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solution of the present embodiment or portions thereof contributing to the prior art may be embodied in the form of a software product, which is stored in a storage medium (e.g. ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal (e.g. a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method of the embodiments.
Claims (9)
1. A subject banquet hotel intelligent sales management system, comprising:
the intelligent pricing system is used for calculating the banquet cost and at least comprises a pricing system selection module for selecting a charging mode, a discount generation module for generating discount and a cost calculation module for calculating the banquet cost;
the banquet acquirement system is used for displaying banquet information and providing an exchange platform, and the banquet information at least comprises video information and character information; the video information can be pre-recorded introduction and invitation videos or live videos; the textual information may be an introduction to the party;
the system at least comprises a user interaction interface, wherein the user interaction interface at least comprises a video playing module for playing a video, a chatting function module for chatting and a text display module for displaying text information;
the sales information submission follow-up system is used for collecting sales information and calculating recommendation rewards, and the sales information comprises customer information and related external marketing information; the sales information submission and follow-up system at least comprises a sales information registration module for registering sales information, an information distribution module for distributing the sales information to sales personnel, an information screening module for screening the sales information and a recommendation reward calculation module for calculating the recommendation reward;
the sales system comprises an appointment registration module, an appointment distribution module and an order generation module, wherein the appointment registration module is used for collecting customer information and generating an appointment list, the appointment distribution module is used for distributing the appointment list, the order generation module is used for generating a formal order, the appointment list is distributed to a manager through the appointment list distribution module, the manager can update the appointment list information through the appointment list distribution module, and the updated appointment list information is sent to the intelligent pricing system to calculate banquet cost;
the system comprises a statistical system, a banquet real-time summary table generation module, a banquet information report generation module, an estimated current-period information generation module and an estimated current-period report generation module, wherein the banquet real-time summary table generation module is used for generating the actual banquet real-time summary table, the banquet information report generation module is used for generating the banquet information report, the estimated current-period information generation module is used for generating estimated current-period information based on hotel banquet information, reservation order information and formal order information, and the estimated current-period report generation module is used for generating the estimated current-period report.
2. The intelligent sales management system for subject matter banquet hotels as claimed in claim 1, wherein said charging mode comprises at least four types of pricing systems:
one-stop service fee: the meal price plus the omnibearing ceremony cost is calculated according to the number of the tables;
party service fee: a charge mode including ceremony cost and catering cost is calculated according to positions;
one-stop general service fee: a pay-per-desk manner covering basic ceremony services;
ordinary service charge: a traditional dining charging mode based on table calculation;
the discount generation module generating the discount comprises:
generating a discount based on the date or presetting a discount for the charging mode;
the calculation module calculates the party cost based on the selected billing mode, the number of tables/people entered, and the generated discount.
3. The intelligent sales management system of the subject matter banquet hotel as claimed in claim 1, wherein said chat function module displays the chat text in a pop-up form on the user interface.
4. The intelligent sales management system of a subject matter banquet hotel as claimed in claim 1, wherein said order generation module generates a formal order upon receiving payment information associated with an appointment order.
5. The intelligent sales management system of a subject party hotel as claimed in claim 1, wherein the intelligent sales management system further comprises a payment system providing payment function, the banquet cost information calculated by the intelligent pricing system is transmitted to the payment system, and the payment information of the payment system is transmitted to the sales system.
6. The intelligent sales management system of a subject party hotel as claimed in claim 1, further comprising a database for storing party information, patron information, manager information, customer information, appointment information, and official order information.
7. The intelligent sales management system of the subject matter banquet hotel as claimed in claim 6, wherein the database comprises a server and a management unit, the server is connected to a plurality of clients, the server is used for generating a first data table for storing video information and a second data table for storing order information, the order information comprises reservation order information and formal order information;
the management unit is used for establishing a third data table for storing video information and establishing a fourth data table for storing order information;
the client is used for establishing a fifth data table for storing video information and establishing a sixth data table for storing order information;
the physical space sizes of the fifth data table and the sixth data table are fixed;
the first predetermined condition is: the data size of the third data table is larger than the physical space of the fifth data table;
the second predetermined condition is: the data size of the fourth data table is larger than the physical space of the sixth data table;
the third predetermined condition is: the data amount of the third data table is more than 60% of the physical space of the fifth data table and less than 100% of the physical space of the fifth data table;
the fourth predetermined condition is: the data amount of the fourth data table is more than 60% of the physical space of the sixth data table and less than 100% of the physical space of the fifth data table;
the fifth predetermined condition is: the data amount of the third data table is more than 30% of the physical space of the fifth data table and less than 60% of the physical space of the fifth data table;
the sixth predetermined condition is: the data amount of the fourth data table is more than 30% of the physical space of the sixth data table and less than 60% of the physical space of the fifth data table;
the seventh predetermined condition is: the data size of the third data table is less than 30% of the physical space of the fifth data table;
the eighth predetermined condition is: the data amount of the fourth data table is less than 30% of the physical space of the sixth data table;
when the first preset condition and the second preset condition are met, the video information and the order information are distributed to a server for processing;
when the first preset condition and the fourth preset condition are met, video information is distributed to a server for processing, part of order information is distributed to the server for processing, and part of order information is distributed to a client for processing;
when the first preset condition and the sixth preset condition are met, the video information is distributed to the server to be processed, and the order information is distributed to the client to be processed;
when the first preset condition and the eighth preset condition are met, part of the video information is distributed to the server for processing, part of the video information is distributed to the client for processing, and the order information is distributed to the client for processing;
when the second preset condition and the third preset condition are met, the order information is distributed to the server for processing, part of the video information is distributed to the server for processing, and part of the video information is distributed to the client for processing;
when the second preset condition and the fifth preset condition are met, the order information is distributed to the server for processing, and the video information is distributed to the client for processing;
and when the second preset condition and the seventh preset condition are met, part of the order information is distributed to the server for processing, part of the order information is distributed to the client for processing, and the video information is distributed to the client for processing.
8. The intelligent sales management system of a subject party hotel as claimed in claim 1, further comprising a panoramic video system, wherein the panoramic video system comprises an image capture module for capturing images, a marking module for marking original images with order information to obtain marked images, and a panoramic video generation module for processing the marked images to obtain panoramic video.
9. The intelligent sales management system of a subject matter banquet hotel as claimed in claim 8, wherein said panoramic video includes order information, and said marking module retrieves reservation order information and formal order information from a database and marks the order information to the corresponding banquet hall and/or dining room.
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