CN112614282A - Service processing control method, device, electronic equipment and medium - Google Patents
Service processing control method, device, electronic equipment and medium Download PDFInfo
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- CN112614282A CN112614282A CN202011629701.3A CN202011629701A CN112614282A CN 112614282 A CN112614282 A CN 112614282A CN 202011629701 A CN202011629701 A CN 202011629701A CN 112614282 A CN112614282 A CN 112614282A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/201—Accessories of ATMs
Abstract
The application discloses a service processing control method, a service processing control device, electronic equipment and a medium. The service processing control method in the application comprises the following steps: acquiring a service processing request, and determining an action command corresponding to the service processing request, wherein the action command comprises a plurality of sub-action commands; determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority; executing a first action corresponding to the sub-action command with the first priority; after the processing result of the service processing request is returned, the second action corresponding to the sub-action command which is not the first priority in the action command is executed, so that the service processing response time of the user side can be saved.
Description
Technical Field
The invention relates to the technical field of financial self-service terminals, in particular to a business processing control method, a business processing control device, electronic equipment and a business processing control medium.
Background
An Automatic Teller Machine (ATM), which is an ATM, is also called an ATM because most ATMs are used for withdrawing money. The device is a highly precise electromechanical integrated device, realizes self-service of financial transactions by utilizing a magnetic code card or an intelligent card, and replaces the work of bank counter personnel. The system can be used for storing cash, inquiring the balance of deposit, transferring funds among accounts, inquiring the balance and the like, and is wide and convenient to apply.
At present, the core processing mode of such financial self-service terminals is that after a transaction command is sent by a customer, a business path is sent to a main control layer after the transaction command is analyzed by a driving layer, and the main control layer performs data processing and commands an MCU to drive equipment to perform corresponding actions. Finally, the transaction result is returned to the client layer by layer after being processed, the whole business process is long, and the waiting time of business processing is long for the user.
Disclosure of Invention
The application provides a service processing control method, a service processing control device, electronic equipment and a medium.
In a first aspect, a method for controlling service processing is provided, including:
acquiring a service processing request, and determining an action command corresponding to the service processing request, wherein the action command comprises a plurality of sub-action commands;
determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority;
executing a first action corresponding to the sub-action command with the first priority;
and after the processing result of the service processing request is returned, executing a second action corresponding to the sub-action command which is not in the first priority in the action command.
In an optional implementation manner, the executing the first action corresponding to the sub-action command of the first priority includes:
determining the execution sequence of the sub-action commands of the first priority according to the sequence identification of the sub-action commands of the first priority;
and sequentially executing the first actions corresponding to the sub-action commands with the first priority according to the execution sequence.
In an optional implementation manner, after the executing the second action corresponding to the sub-action command of the action command that is not of the first priority, the method further includes:
and acquiring and storing the processing result of the second action.
In an optional implementation manner, the service processing request is a deposit request, and the action command corresponding to the service processing request includes:
the instruction of the banknote opening door, the banknote carrying action, the temporary storage banknote inlet box action, the temporary storage resetting action and the banknote box resetting action;
the determining the priority corresponding to each sub-action command according to the mapping relationship between the preset sub-action command and the priority comprises the following steps:
and determining the instruction of the banknote opening door and the banknote carrying action as a first priority and determining the instruction of the temporary storage banknote inlet box action, the temporary storage resetting action and the banknote box resetting action as a second priority according to the mapping relation between the preset sub-action command and the priority.
In an optional implementation manner, the service processing request is a withdrawal request, and an action command corresponding to the service processing request includes:
the instruction of the banknote opening door, the banknote carrying action, the banknote box resetting action and the passenger receiving push plate resetting action;
the determining the priority corresponding to each sub-action command according to the mapping relationship between the preset sub-action command and the priority comprises the following steps:
and determining the banknote opening door and the banknote carrying motion as a first priority and determining the banknote carrying motion, the banknote box resetting motion and the passenger receiving push plate resetting motion as a second priority according to the mapping relation between the preset sub-action command and the priority.
In an optional embodiment, the action corresponding to the sub-action command of the second priority is a combined action, and the combined action includes at least two single actions.
In an optional implementation manner, after each execution of one first action corresponding to the sub-action command of the first priority, the method further includes:
detecting whether the first action executed last time is abnormal;
if the abnormal condition exists, the service processing flow of the service processing request is ended, and abnormal prompt information is returned.
In a second aspect, a service processing control apparatus is provided, including:
the system comprises an acquisition module, a processing module and a processing module, wherein the acquisition module is used for acquiring a service processing request and determining an action command corresponding to the service processing request, and the action command comprises a plurality of sub-action commands;
a processing module to:
determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority;
executing a first action corresponding to the sub-action command with the first priority;
and after the processing result of the service processing request is returned, executing a second action corresponding to the sub-action command which is not in the first priority in the action command.
In a third aspect, an electronic device is provided, comprising a memory and a processor, the memory storing a computer program that, when executed by the processor, causes the processor to perform the steps as in the first aspect and any one of its possible implementations.
In a fourth aspect, there is provided a computer storage medium storing one or more instructions adapted to be loaded by a processor and to perform the steps of the first aspect and any possible implementation thereof.
The method comprises the steps of determining an action command corresponding to a service processing request by acquiring the service processing request, wherein the action command comprises a plurality of sub-action commands; determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority; executing a first action corresponding to the sub-action command with the first priority; and after the processing result of the service processing request is returned, executing a second action corresponding to the sub-action command which is not the first priority in the action command, and after the action of the first priority is executed, feeding back the result to the user.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments or the background art of the present application, the drawings required to be used in the embodiments or the background art of the present application will be described below.
Fig. 1A is a schematic view of a service processing interaction flow provided in an embodiment of the present application;
fig. 1B is a schematic diagram of modules involved in a service processing path according to an embodiment of the present application;
fig. 2 is a schematic flowchart of a service processing control method according to an embodiment of the present application;
fig. 3 is a schematic view of another service processing interaction flow provided in the embodiment of the present application;
fig. 4 is a schematic structural diagram of a service processing control apparatus according to an embodiment of the present application;
fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
In order to make the technical solutions of the present application better understood, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
The terms "first," "second," and the like in the description and claims of the present application and in the above-described drawings are used for distinguishing between different objects and not for describing a particular order. Furthermore, the terms "include" and "have," as well as any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those steps or elements listed, but may alternatively include other steps or elements not listed, or inherent to such process, method, article, or apparatus.
Reference herein to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the application. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. It is explicitly and implicitly understood by one skilled in the art that the embodiments described herein can be combined with other embodiments.
The embodiments of the present application will be described below with reference to the drawings.
Referring to fig. 1A, fig. 1A is a schematic view of a business process interaction flow provided in an embodiment of the present application, and as shown in fig. 1A, a business process control device may be divided into three parts: a drive, a master, and a controller, which may also be referred to as a Microcontroller Unit (MCU).
As shown in fig. 1A, specifically, after a user initiates a service processing request by operation, a driver responds to the service processing request and initiates an action command to a master control, the master control sends an instruction of a corresponding control device to an MCU, and the MCU controls a driver module to perform a preparation action. After the preparation action is finished, a command is returned, the main control unit initiates a paper money processing task, the MCU controls and executes corresponding paper money carrying action and corresponding post-processing, and the MCU can comprise a series of resetting actions, after all actions are finished, the main control unit returns processing data, and then the main control unit returns a service processing result to a user.
Further, see a schematic diagram of modules involved in a traffic processing path shown in fig. 1B. On the basis of the operation path command of the driving layer, the main control layer carries out the banknote conveying action according to the corresponding path and the initial action and the post-processing action of the corresponding modules according to the operation path command of the driving layer as shown in FIG. 1A:
as shown in fig. 1B, the motion execution module may include a temporary storage, a money deposit and withdrawal port, an identification module, and a plurality of money boxes, which are only illustrated here. Different traffic path commands trigger actions for the corresponding path, i.e. each traffic may involve different modules. The preparation of the path correlation module is performed before the specific business processing operation is performed.
Specifically, on the basis of the modules shown in fig. 1B, the paths involved in the service processing may include:
1. the deposit cancels the route, and the related module is a temporary storage and money access port; 2. the drawing path also relates to the modules of a money box, an identification module and a temporary storage and money taking port; 3. the money box is stored, and the related modules are a temporary storage and identification module and a money box; 4. the deposit is temporarily stored, and the related modules are a money storing and taking port, an identification module and temporary storage. After the paper money carrying processing is finished, post-processing actions of all the modules can be carried out, the service processing result is reported and processed and then returned to the user, and the service processing is finished.
A plurality of cash boxes can be set according to the business function requirements, or other modules and paths can be set, which is not limited in the embodiment of the present application.
Referring to fig. 2, fig. 2 is a schematic flowchart illustrating a service processing control method according to an embodiment of the present application. The method can comprise the following steps:
201. the method comprises the steps of obtaining a service processing request, and determining an action command corresponding to the service processing request, wherein the action command comprises a plurality of sub-action commands.
The execution subject of the embodiment of the present application may be a service processing control apparatus, and may be an electronic device, where the electronic device may execute the service processing control method in the embodiment of the present application. In one embodiment, the electronic device may be a financial self-service terminal.
The business processing request can be a request triggered by user operation, and any transaction request related to banknote transaction can be included in the financial self-service terminal, such as a deposit and withdrawal processing request and the like.
After the user triggers the service processing request through operation, the service processing control device may determine an action command corresponding to the service processing request according to an internal preset processing logic. The action command may include a plurality of sub-action commands, and the sub-action commands may be used to control actions of any component in the service processing control apparatus. It can be understood that different service processing requests correspond to a series of processing actions, and the service processing device can recognize the service processing request, determine and execute the corresponding action to complete the service processing.
202. And determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority.
Specifically, the service processing control device may store the mapping relationship between the preset sub-action command and the priority, that is, the priority of different sub-action commands may be preset as needed, where the higher the priority is, the execution is performed.
According to the mapping relation between the preset sub-action commands and the priority, the priority of each sub-action command corresponding to the service processing request can be found, and the action is executed according to the priority strategy.
203. And executing the first action corresponding to the sub-action command with the first priority.
After determining the priority corresponding to each of the sub-action commands, the sub-action commands may be processed according to the priority order. In the embodiment of the present application, a first action corresponding to a sub-action command with a first priority is executed first, where the first priority is the highest priority in the sub-action commands.
In one embodiment, step 203 comprises:
determining the execution order of the sub-action commands with the first priority according to the order identifier of the sub-action commands with the first priority;
and sequentially executing the first actions corresponding to the sub-action commands with the first priority according to the execution sequence.
Specifically, there may be a plurality of sub-action commands of the first priority. Each sub-action command triggered by the service processing request may have a corresponding sequence identifier, where the type of the sub-action command and the sequence identifier may be determined by the service processing control device based on the internal preset processing logic and the service processing request. The sequence identifier identifies an execution sequence of the sub-action commands, and in one embodiment, the execution sequence is an order from a minimum sequence identifier to a maximum sequence identifier.
Optionally, after executing one first action corresponding to the sub-action command of the first priority each time, the method further includes:
detecting whether the first action executed last time is abnormal;
if the abnormal condition exists, the business processing flow of the business processing request is ended, and the abnormal prompt information is returned.
Specifically, after each execution of an action is completed, the next command may detect the execution result of the previous action to determine whether the action is abnormal, and specifically may determine whether the parameter of each action execution module is in a normal value or a normal range. If the exception occurs, the service processing flow of the service processing request can be ended, and exception prompt information is returned. Optionally, in the case of a fault, the abnormal action execution module may be reset first, the action is retried, and subsequent processing may be continued only after the fault is cleared, and if the fault cannot be reset clearly, the processing flow is ended.
204. And after the processing result of the service processing request is returned, executing a second action corresponding to the sub-action command which is not in the first priority in the action commands.
Specifically, in the embodiment of the present application, the sub-action command with the first priority may trigger an action directly related to the user, and actions with other priorities may be regarded as background actions that are not perceived by the user. Therefore, after the action of the sub-action command of the first priority is successfully completed, the processing result of the service processing request can be returned, and the user can acquire the processing result and complete the service transaction (at this time, the user side finishes the interaction, and the user can leave).
After the processing result of the service processing request is returned, the remaining actions, that is, the second action corresponding to the sub-action command with the priority other than the first priority, may be continuously executed, and the actions with the second priority and the third priority (if any) may be sequentially executed. The second action is a post-processing action, and mainly includes actions in the device that are not directly related to the user.
Optionally, the action corresponding to the sub-action command with the second priority is a combined action, and the combined action includes at least two single actions.
Specifically, a sub-action command of the second priority may be a combined action. For example, a money opening door in the financial self-service terminal is a single action, and a reset action of a push plate may include a reset action of more than one module, which is a combined action.
In the embodiment of the application, the actions can be classified according to the priority of the application scenes. In practical application, the actions of the first priority are directly and sequentially executed, the result is processed and then returned to the user, the actions of the second priority can be processed and completed by the main control of the service processing control device, and the processing results of the part are stored, so that the time for waiting for the result to be returned when a general user handles the service can be saved.
In an optional implementation manner, the service processing request is a deposit request, and an action command corresponding to the service processing request includes:
the instruction of the banknote opening door, the banknote carrying action, the temporary storage banknote inlet box action, the temporary storage resetting action and the banknote box resetting action;
the above step 202 includes:
and determining the instruction of the banknote opening door and the banknote carrying action as a first priority and determining the instruction of the temporary storage banknote inlet box action, the temporary storage resetting action and the banknote box resetting action as a second priority according to the mapping relation between the preset sub-action command and the priority.
In order to more clearly illustrate the setting of the action priority, a business scenario of the financial self-service terminal is taken as an example.
In the deposit scenario, the user selects the "deposit" option, triggering a deposit request. In the deposit processing flow, the terminal needs to execute the action of opening a banknote door and carrying banknotes, the action of temporarily storing a banknote-entering box, the action of temporarily storing a reset and the reset action of the banknote box so as to identify the banknotes put in by the user and finally store the banknotes in the banknote box;
the terminal money opening door and the paper money carrying action are actions directly related to a user, belong to necessary actions (otherwise, the user cannot deposit money) and belong to a first priority, and after the actions are executed, a result can be returned, for example, information such as successful deposit, current balance and the like is displayed, and the user can leave; the temporary storage banknote box action, the temporary storage reset action and the banknote box reset action are post-processing actions which are not directly related to the user, belong to a second priority and can be continuously processed in a background.
In an optional implementation manner, the service processing request is a withdrawal request, and the action command corresponding to the service processing request includes:
the instruction of the banknote opening door, the banknote carrying action, the banknote box resetting action and the passenger receiving push plate resetting action;
the above step 202 includes:
and determining the banknote opening door and the banknote carrying motion as a first priority and determining the banknote carrying motion, the banknote box resetting motion and the passenger receiving push plate resetting motion as a second priority according to the mapping relation between the preset sub-action command and the priority.
In a withdrawal scenario, a user selects a "withdraw" option, triggering a withdrawal request. In the withdrawal processing flow, the terminal needs to execute the action of opening a banknote door and carrying banknotes, the action of resetting a banknote box and the action of resetting a customer receiving push plate so as to output the banknotes with the amount selected by a user;
the terminal money opening door and the paper money carrying action are actions directly related to a user, belong to necessary actions (otherwise, the user cannot deposit money) and belong to a first priority, after the actions are finished, the user can take out the required paper money, the terminal returns a result, for example, information such as successful withdrawal, current balance and the like is displayed, and the user can leave; the reset action of the cash box and the reset action of the passenger receiving push plate are taken as actions which are not directly related to the user, belong to a second priority and can be continuously processed in the background, and the user does not need to pay attention to the processing result.
Optionally, in a banknote recycling scene, a banknote carrying action forgotten to be recycled is also set as a first priority level in the service, and a resetting action of the banknote box can be set as a second priority level; in the deposit canceling scene, the action of opening a money door for money taking by a client and the carrying of paper money are set as a first priority level, and the temporary reset and the reset action of a money storing and taking port are set as a second priority level. The priority policy corresponding to the action may be set according to different service scenarios and requirements, so as to execute the action according to the priority, which is not limited in the embodiment of the present application. The method can return the service processing result after the action of the first priority is finished, thereby reducing the waiting time of service processing of the user.
In an alternative embodiment, after step 203, the method further comprises:
and acquiring and storing the processing result of the second action.
After the second action is executed, the processing result of the second action can be stored, so that whether each action execution module is abnormal or not can be detected in the next action command, and the stability of action command execution and service processing can be ensured.
The method comprises the steps of determining an action command corresponding to a service processing request by acquiring the service processing request, wherein the action command comprises a plurality of sub-action commands; determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority; executing a first action corresponding to the sub-action command with the first priority; and after the processing result of the service processing request is returned, executing a second action corresponding to the sub-action command which is not the first priority in the action command, and after the action of the first priority is executed, feeding back the result to the user.
Referring to fig. 3, fig. 3 is a schematic view of another business process interaction flow provided in the embodiment of the present application. Similar to fig. 1A, the service processing control device can be divided into three parts: drive, master control and MCU. As shown in fig. 3, specifically, after a user initiates a service processing request through an operation, a driver initiates an action command to a master control in response to the service processing request, and unlike in fig. 1A, the master control sends an instruction of a corresponding control device to an MCU to control to execute an action with a first priority; the device can return a command after executing the action of the first priority, and at this moment, the main control can return processing data, and then the drive returns the service processing result to the user; and then the main control unit initiates a paper money processing task, and the MCU controls and executes corresponding paper money carrying actions and corresponding post-processing, namely actions with lower priorities such as a second priority and the like, can comprise a series of resetting actions and stores execution results so as to detect whether the states of all modules are abnormal or not in the next command.
In the embodiment of the application, in the service processing process, different modules are involved, and the modules are involved in respective actions, but the actions among the modules are prioritized according to the use scene.
In one embodiment, the service processing control device, as a financial self-service terminal, such as an ATM, may preset different action priorities according to a usage scenario and modules in different paths, and specifically, may be set as follows:
the actions of the first priority are the module initial preparation action and the action of the module directly interacting with the user (such as the door opening action of a money access port), and the carrying action of paper money;
the actions of the second priority are mainly post-processing actions of the modules involved in the corresponding path, i.e. actions of modules that do not directly interact with the user may be included.
Because the user can not directly sense the post-processing actions, the post-processing actions can be automatically executed after the user service processing results are fed back, the feedback time of the service processing results is saved, the user can leave, the transaction time can be reduced macroscopically, and the waiting time of service handling at the user side is shortened.
The method in the embodiment of the application can be deployed in the machine cores of various financial self-service terminals, and aims to solve the problem that the service transaction of a user is long in time consumption caused by various actions in the service transaction.
Based on the description of the above embodiment of the service processing control method, an embodiment of the present application further discloses a service processing control apparatus. Referring to fig. 4, the traffic processing control apparatus 400 includes:
an obtaining module 410, configured to obtain a service processing request, and determine an action command corresponding to the service processing request, where the action command includes multiple sub-action commands;
a processing module 420 for:
determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority;
executing a first action corresponding to the sub-action command with the first priority;
and after the processing result of the service processing request is returned, executing a second action corresponding to the sub-action command which is not in the first priority in the action command.
According to an embodiment of the present application, each step involved in the method shown in fig. 2 may be executed by each module in the service processing control apparatus 400 shown in fig. 4, and is not described herein again.
The service processing control device 300 in this embodiment determines, by obtaining a service processing request, an action command corresponding to the service processing request, where the action command includes a plurality of sub-action commands; determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority; executing a first action corresponding to the sub-action command with the first priority; and after the processing result of the service processing request is returned, executing a second action corresponding to the sub-action command which is not the first priority in the action command, and after the action of the first priority is executed, feeding back the result to the user.
Based on the description of the method embodiment and the device embodiment, the embodiment of the application further provides an electronic device. Referring to fig. 5, the electronic device 500 includes at least a processor 501, an input device 502, an output device 503, and a computer storage medium 504. The processor 501, the input device 502, the output device 503, and the computer storage medium 504 within the electronic device may be connected by a bus or other means.
A computer storage medium 504 may be stored in the memory of the electronic device, the computer storage medium 504 being used for storing a computer program comprising program instructions, and the processor 501 being used for executing the program instructions stored by the computer storage medium 504. The processor 501 (or CPU) is a computing core and a control core of the electronic device, and is adapted to implement one or more instructions, and in particular, is adapted to load and execute the one or more instructions so as to implement a corresponding method flow or a corresponding function; in one embodiment, the processor 501 described above in the embodiments of the present application may be used to perform a series of processes, including the method in the embodiment shown in fig. 2.
An embodiment of the present application further provides a computer storage medium (Memory), which is a Memory device in an electronic device and is used to store programs and data. It is understood that the computer storage medium herein may include both a built-in storage medium in the electronic device and, of course, an extended storage medium supported by the electronic device. Computer storage media provide storage space that stores an operating system for an electronic device. Also stored in this memory space are one or more instructions, which may be one or more computer programs (including program code), suitable for loading and execution by processor 501. The computer storage medium may be a high-speed RAM memory, or may be a non-volatile memory (non-volatile memory), such as at least one disk memory; and optionally at least one computer storage medium located remotely from the processor.
In one embodiment, one or more instructions stored in a computer storage medium may be loaded and executed by processor 501 to perform the corresponding steps in the above embodiments; in particular implementations, one or more instructions in the computer storage medium may be loaded by processor 501 and executed to perform any step of the method in fig. 2, which is not described herein again.
It can be clearly understood by those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described apparatuses and modules may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
In the several embodiments provided in the present application, it should be understood that the disclosed system, apparatus and method may be implemented in other ways. For example, the division of the module is only one logical division, and other divisions may be possible in actual implementation, for example, a plurality of modules or components may be combined or integrated into another system, or some features may be omitted, or not performed. The shown or discussed mutual coupling, direct coupling or communication connection may be an indirect coupling or communication connection of devices or modules through some interfaces, and may be in an electrical, mechanical or other form.
Modules described as separate parts may or may not be physically separate, and parts displayed as modules may or may not be physical modules, may be located in one place, or may be distributed on a plurality of network modules. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment.
In the above embodiments, the implementation may be wholly or partially realized by software, hardware, firmware, or any combination thereof. When implemented in software, may be implemented in whole or in part in the form of a computer program product. The computer program product includes one or more computer instructions. The procedures or functions according to the embodiments of the present application are wholly or partially generated when the computer program instructions are loaded and executed on a computer. The computer may be a general purpose computer, a special purpose computer, a network of computers, or other programmable device. The computer instructions may be stored on or transmitted over a computer-readable storage medium. The computer instructions may be transmitted from one website, computer, server, or data center to another website, computer, server, or data center by wire (e.g., coaxial cable, fiber optic, Digital Subscriber Line (DSL)), or wirelessly (e.g., infrared, wireless, microwave, etc.). The computer-readable storage medium can be any available medium that can be accessed by a computer or a data storage device, such as a server, a data center, etc., that includes one or more of the available media. The usable medium may be a read-only memory (ROM), or a Random Access Memory (RAM), or a magnetic medium, such as a floppy disk, a hard disk, a magnetic tape, a magnetic disk, or an optical medium, such as a Digital Versatile Disk (DVD), or a semiconductor medium, such as a Solid State Disk (SSD).
Claims (10)
1. A method for controlling service processing, comprising:
acquiring a service processing request, and determining an action command corresponding to the service processing request, wherein the action command comprises a plurality of sub-action commands;
determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority;
executing a first action corresponding to the sub-action command with the first priority;
and after the processing result of the service processing request is returned, executing a second action corresponding to the sub-action command which is not in the first priority in the action command.
2. The method of claim 1, wherein executing the first action corresponding to the first priority sub-action command comprises:
determining the execution sequence of the sub-action commands of the first priority according to the sequence identification of the sub-action commands of the first priority;
and sequentially executing the first actions corresponding to the sub-action commands with the first priority according to the execution sequence.
3. The method of claim 2, wherein after the performing the second action corresponding to the sub-action command of the action command that is not of the first priority, the method further comprises:
and acquiring and storing the processing result of the second action.
4. The method of claim 3, wherein the business process request is a deposit request, and the action command corresponding to the business process request comprises:
the instruction of the banknote opening door, the banknote carrying action, the temporary storage banknote inlet box action, the temporary storage resetting action and the banknote box resetting action;
the determining the priority corresponding to each sub-action command according to the mapping relationship between the preset sub-action command and the priority comprises the following steps:
and determining the instruction of the banknote opening door and the banknote carrying action as a first priority and determining the instruction of the temporary storage banknote inlet box action, the temporary storage resetting action and the banknote box resetting action as a second priority according to the mapping relation between the preset sub-action command and the priority.
5. The method of claim 3, wherein the service processing request is a withdrawal request, and wherein the action command corresponding to the service processing request comprises:
the instruction of the banknote opening door, the banknote carrying action, the banknote box resetting action and the passenger receiving push plate resetting action;
the determining the priority corresponding to each sub-action command according to the mapping relationship between the preset sub-action command and the priority comprises the following steps:
and determining the banknote opening door and the banknote carrying motion as a first priority and determining the banknote carrying motion, the banknote box resetting motion and the passenger receiving push plate resetting motion as a second priority according to the mapping relation between the preset sub-action command and the priority.
6. The method according to claim 4 or 5, wherein the action corresponding to the sub-action command of the second priority is a combined action, and the combined action comprises at least two single actions.
7. The method of claim 5, wherein after each execution of a first action corresponding to the first priority sub-action command, the method further comprises:
detecting whether the first action executed last time is abnormal;
if the abnormal condition exists, the service processing flow of the service processing request is ended, and abnormal prompt information is returned.
8. A traffic processing control apparatus, comprising:
the system comprises an acquisition module, a processing module and a processing module, wherein the acquisition module is used for acquiring a service processing request and determining an action command corresponding to the service processing request, and the action command comprises a plurality of sub-action commands;
a processing module to:
determining the priority corresponding to each sub-action command according to the mapping relation between the preset sub-action command and the priority;
executing a first action corresponding to the sub-action command with the first priority;
and after the processing result of the service processing request is returned, executing a second action corresponding to the sub-action command which is not in the first priority in the action command.
9. An electronic device, comprising a memory and a processor, the memory storing a computer program that, when executed by the processor, causes the processor to perform the steps of the traffic processing control method according to any of claims 1 to 7.
10. A computer-readable storage medium, in which a computer program is stored which, when executed by a processor, causes the processor to carry out the steps of the traffic processing control method according to any one of claims 1 to 7.
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