CN112463627A - Testing method and system for enterprise WeChat, electronic equipment and storage medium - Google Patents
Testing method and system for enterprise WeChat, electronic equipment and storage medium Download PDFInfo
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- 238000004590 computer program Methods 0.000 claims description 11
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- G06F11/36—Preventing errors by testing or debugging software
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Abstract
The invention provides a test method, a system, electronic equipment and a storage medium for enterprise WeChat, wherein the technical scheme of the method comprises the steps of configuring a database, creating a test database, and performing basic configuration on the test database based on external contact information; a test processing step, namely, carrying out a customer relationship scene processing test based on the external contact information and outputting a test result; and a test verification step, namely updating the test database according to the test result, comparing the test result with the updated content of the test database to verify the test, and outputting a test conclusion. The invention reduces the workload of testers in the test work of customer relationship creation, saves cost, improves test efficiency and ensures data accuracy.
Description
Technical Field
The invention belongs to the field of software testing, and particularly relates to a testing method and system for enterprise WeChat, electronic equipment and a storage medium.
Background
As more and more enterprises add external contacts using enterprise WeChat, the enterprises also focus more on information brought by the external contacts and the enterprises can serve clients with better customer relationships through the external contacts. In the test work of customer relationship creation, due to the complexity and variability of customer relationships, the reduction of workload of testers, the rapid test and the comprehensive coverage of test scenes are of great importance. The existing testing method designs a testing case according to requirements and tests the customer relationship according to the testing case, wherein a tester is used as an external contact person of an enterprise to manually create the customer relationship, and the tester enters enterprise WeChat to check whether the customer relationship is correct. In practice, the repeated work of testers is more, the test efficiency is low, and the data accuracy cannot be guaranteed. Therefore, the existing testing method generates repeated workload and influences the testing efficiency.
Disclosure of Invention
The embodiment of the application provides a testing method, a testing system, electronic equipment and a storage medium for enterprise WeChat, so that the workload of testers is reduced, the cost is saved, the testing efficiency is improved, and the data accuracy is ensured at least in the testing work established by the customer relationship.
In a first aspect, an embodiment of the present application provides a method for testing enterprise WeChat, including: a database configuration step, namely creating a test database and carrying out basic configuration on the test database based on external contact information; a test processing step, namely, carrying out a customer relationship scene processing test based on the external contact information and outputting a test result; and a test verification step, namely updating the test database according to the test result, comparing the test result with the updated content of the test database to verify the test, and outputting a test conclusion.
Preferably, the database configuring step includes: a database creating step of creating the test database including a customer information base and a customer relation base; the customer relation library is correspondingly established according to the customer information library; and a database perfecting step, namely acquiring the information of an external contact person of the enterprise WeChat, and perfecting the customer information base and the customer relation base based on the information of the external contact person.
Preferably, the customer relationship scenario processing test includes, but is not limited to, performing operations of adding a member of the enterprise in the enterprise WeChat as a friend or releasing a friend relationship, and joining the enterprise group chat or exiting the group chat based on the external contact information.
Preferably, the test result includes a customer relationship, and the customer relationship is a corresponding relationship between the external contact and the local enterprise personnel and the local enterprise group chat.
In a second aspect, an embodiment of the present application provides a test system for an enterprise WeChat, which is suitable for the above test method for an enterprise WeChat, and includes: the database configuration unit is used for creating a test database and carrying out basic configuration on the test database based on external contact information; the test processing unit is used for carrying out a customer relation scene processing test based on the external contact information and outputting a test result; and the test verification unit is used for updating the test database according to the test result, comparing the test result with the updated content of the test database to verify the test and outputting a test conclusion.
In some of these embodiments, the database configuration unit includes: a database creation module for creating the test database including a customer information base and a customer relation base; the customer relation library is correspondingly established according to the customer information library; and the database perfecting module is used for acquiring the information of an external contact person of the enterprise WeChat and perfecting the customer information base and the customer relation base based on the information of the external contact person.
In some embodiments, the customer relationship scenario processing test includes, but is not limited to, adding or removing a friend of the local business person in the business WeChat, joining the local business group chat, or exiting the group chat based on the external contact information.
In some embodiments, the test result includes a customer relationship, where the customer relationship is a correspondence between the external contact and the local group chat and the local business personnel.
In a third aspect, an embodiment of the present application provides an electronic device, which includes a memory, a processor, and a computer program stored on the memory and executable on the processor, and when the processor executes the computer program, the processor implements the method for testing enterprise wechat as described in the first aspect.
In a fourth aspect, the present application provides a computer-readable storage medium, on which a computer program is stored, which when executed by a processor implements a method for testing enterprise wechat as described in the first aspect above.
Compared with the related art, the testing method for the enterprise WeChat, provided by the embodiment of the application, achieves diversification of the testing data by automatically acquiring the testing data, obtaining the customer relation result through the customer relation scene, and completing result updating through the customer relation library updating program, so that the testing scene is completely covered, and the testing efficiency is improved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
FIG. 1 is a flow chart of a testing method for enterprise WeChat according to the present invention;
FIG. 2 is a flowchart illustrating the substeps of step S1 in FIG. 1;
FIG. 3 is a block diagram of a testing system for enterprise WeChat in accordance with the present invention;
FIG. 4 is a block diagram of a database configuration unit of FIG. 3;
FIG. 5 is a block diagram of an electronic device of the present invention;
in the above figures:
1. a database configuration unit; 2. a test processing unit; 3. a test verification unit; 11. a database creation module; 12. a database perfecting module; 60. a bus; 61. a processor; 62. a memory; 63. a communication interface.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application will be described and illustrated below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments provided in the present application without any inventive step are within the scope of protection of the present application.
It is obvious that the drawings in the following description are only examples or embodiments of the present application, and that it is also possible for a person skilled in the art to apply the present application to other similar contexts on the basis of these drawings without inventive effort. Moreover, it should be appreciated that in the development of any such actual implementation, as in any engineering or design project, numerous implementation-specific decisions must be made to achieve the developers' specific goals, such as compliance with system-related and business-related constraints, which may vary from one implementation to another.
Reference in the specification to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the specification. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. Those of ordinary skill in the art will explicitly and implicitly appreciate that the embodiments described herein may be combined with other embodiments without conflict.
Unless defined otherwise, technical or scientific terms referred to herein shall have the ordinary meaning as understood by those of ordinary skill in the art to which this application belongs. Reference to "a," "an," "the," and similar words throughout this application are not to be construed as limiting in number, and may refer to the singular or the plural. The present application is directed to the use of the terms "including," "comprising," "having," and any variations thereof, which are intended to cover non-exclusive inclusions; for example, a process, method, system, article, or apparatus that comprises a list of steps or modules (elements) is not limited to the listed steps or elements, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
The enterprise WeChat is an enterprise communication and office tool created by Tencent WeChat team, has communication experience consistent with WeChat, abundant OA application and capability of connecting the ecology of the WeChat, and can help enterprises to connect the interior, connect ecological partners and connect consumers. Professional collaboration, security management, people-as-a-service. At present, enterprise WeChat covers more than 50 industries such as retail, education, finance, manufacturing industry, Internet, medical treatment and the like, and intelligent solutions are continuously output to various industries.
The function of the new external contact person of the enterprise WeChat allows employees in the enterprise to add the contact person of the external enterprise to carry out work communication, and the intercommunication of the WeChat and WeChat messages of the enterprise is realized. The external contact persons are divided into two types of enterprise WeChat contact persons and WeChat contact persons, wherein the WeChat contact persons are friends in WeChat added by employees through enterprise WeChat. Wechat of the customer may be added to provide services to the customer through single chat or group chat. The enterprise can view and manage WeChat clients added by members, redistribute clients of off-duty members, and support the receiving and sending of texts, pictures, voices, business cards, files, chat records, geographic positions, collections, H5 and applets. The member can establish a customer group containing the micro credit user, service is carried out in the group, the enterprise can uniformly check and manage the customer group of the member, the data of the customer group can be checked through group chat data statistics, and the service condition of the member can be mastered. The enterprise can develop the wechat applet and access the wechat for operation and use. The information can be communicated with the WeChat information and sent to a WeChat client by an employee for use; can also be configured to a workbench for the internal office work of staff
After the enterprise WeChat is communicated with the WeChat, in the enterprise WeChat, when extra-enterprise personnel add the intra-enterprise personnel as friends or enter group chat in the enterprise, the extra-enterprise personnel are external contact persons, and the enterprise can serve clients better through the client relationship with the external contact persons.
Embodiments of the invention are described in detail below with reference to the accompanying drawings:
fig. 1 is a flowchart of a testing method for enterprise WeChat of the present invention, and referring to fig. 1, the testing method for enterprise WeChat of the present invention includes the following steps:
s1: and creating a test database, and performing basic configuration on the test database based on external contact information.
Optionally, fig. 2 is a flowchart illustrating a sub-step of step S1 in fig. 1, please refer to fig. 2:
s11: creating the test database comprising a customer information base and a customer relation base; the customer relation library is correspondingly established according to the customer information library;
s12: and acquiring the information of an enterprise WeChat external contact person, and perfecting the customer information base and the customer relation base based on the information of the external contact person.
In specific implementation, a customer information base is designed and created according to requirements and test cases and is used for storing information of enterprise WeChat external contacts serving as the test cases, and meanwhile, a customer relation base corresponding to the test database is created and is used for storing customer relation data generated in the subsequent steps.
Please continue to refer to fig. 1.
S2: and carrying out a customer relation scene processing test based on the external contact information, and outputting a test result.
Optionally, the customer relationship scenario processing test includes, but is not limited to, performing operations of adding a member of the enterprise in the enterprise WeChat to be a friend or releasing a friend relationship, and joining the enterprise group chat or exiting the group chat based on the external contact information.
Optionally, the test result includes a customer relationship, where the customer relationship is a corresponding relationship between the external contact and the enterprise personnel and the enterprise group chat.
In specific implementation, operating an external contact person to add people in the enterprise as friends and enter a plurality of group chats created by the enterprise; and outputting a test result to obtain the client relationship, including the corresponding relationship between the external contact person and the group chat created by the personnel and the enterprise in the enterprise.
S3: and updating the test database according to the test result, comparing the test result with the updated content of the test database to verify the test, and outputting a test conclusion.
In specific implementation, the output customer relation result is updated in a customer relation library, the customer relation library is updated, and the update result is output; and comparing the output customer relationship result with the updating result, verifying the correctness of the updating result, and obtaining a customer relationship test conclusion of the external contact person as correct updating or wrong updating through the verifying result.
By automatically acquiring the test data, obtaining a customer relation result through a customer relation scene and then completing result updating through a customer relation library updating program, the test data is diversified, the test scene is comprehensively covered, and the test efficiency is improved.
It should be noted that the steps illustrated in the above-described flow diagrams or in the flow diagrams of the figures may be performed in a computer system, such as a set of computer-executable instructions, and that, although a logical order is illustrated in the flow diagrams, in some cases, the steps illustrated or described may be performed in an order different than here.
The embodiment of the application provides a test system for enterprise WeChat, which is suitable for the test method for the enterprise WeChat. As used below, the terms "unit," "module," and the like may implement a combination of software and/or hardware of predetermined functions. Although the means described in the embodiments below are preferably implemented in software, an implementation in hardware or a combination of software and hardware is also possible and contemplated.
Fig. 3 is a block diagram of a testing system for enterprise WeChat according to the present invention, please refer to fig. 3, which includes:
database configuration unit 1: and creating a test database, and performing basic configuration on the test database based on external contact information.
Optionally, fig. 4 is a block diagram of the database configuration unit in fig. 3, please refer to fig. 4:
the database creation module 11: creating the test database comprising a customer information base and a customer relation base; the customer relation library is correspondingly established according to the customer information library;
the database perfection module 12: and acquiring the information of an enterprise WeChat external contact person, and perfecting the customer information base and the customer relation base based on the information of the external contact person.
In specific implementation, a customer information base is designed and created according to requirements and test cases and is used for storing information of enterprise WeChat external contacts serving as the test cases, and meanwhile, a customer relation base corresponding to the test database is created and is used for storing customer relation data generated in the subsequent steps.
Please continue to refer to fig. 3.
The test processing unit 2: and carrying out a customer relation scene processing test based on the external contact information, and outputting a test result.
Optionally, the customer relationship scenario processing test includes, but is not limited to, performing operations of adding a member of the enterprise in the enterprise WeChat to be a friend or releasing a friend relationship, and joining the enterprise group chat or exiting the group chat based on the external contact information.
Optionally, the test result includes a customer relationship, where the customer relationship is a corresponding relationship between the external contact and the enterprise personnel and the enterprise group chat.
In specific implementation, operating an external contact person to add people in the enterprise as friends and enter a plurality of group chats created by the enterprise; and outputting a test result to obtain the client relationship, including the corresponding relationship between the external contact person and the group chat created by the personnel and the enterprise in the enterprise.
Test verification unit 3: and updating the test database according to the test result, comparing the test result with the updated content of the test database to verify the test, and outputting a test conclusion.
In specific implementation, the output customer relation result is updated in a customer relation library, the customer relation library is updated, and the update result is output; and comparing the output customer relationship result with the updating result, verifying the correctness of the updating result, and obtaining a customer relationship test conclusion of the external contact person as correct updating or wrong updating through the verifying result.
In addition, a testing method for enterprise WeChat described in conjunction with FIGS. 1 and 2 may be implemented by an electronic device. Fig. 5 is a frame diagram of the electronic device of the present invention.
The electronic device may comprise a processor 61 and a memory 62 in which computer program instructions are stored.
Specifically, the processor 61 may include a Central Processing Unit (CPU), or A Specific Integrated Circuit (ASIC), or may be configured to implement one or more Integrated circuits of the embodiments of the present Application.
The memory 62 may be used to store or cache various data files that need to be processed and/or used for communication, as well as possible computer program instructions executed by the processor 61.
The processor 61 implements any one of the above-described embodiments of the testing method for enterprise wechat by reading and executing computer program instructions stored in the memory 62.
In some of these embodiments, the electronic device may also include a communication interface 63 and a bus 60. As shown in fig. 5, the processor 61, the memory 62, and the communication interface 63 are connected via a bus 60 to complete communication therebetween.
The communication port 63 may be implemented with other components such as: the data communication is carried out among external equipment, image/data acquisition equipment, a database, external storage, an image/data processing workstation and the like.
The bus 60 includes hardware, software, or both to couple the components of the electronic device to one another. Bus 60 includes, but is not limited to, at least one of the following: data Bus (Data Bus), Address Bus (Address Bus), Control Bus (Control Bus), expansion Bus (expansion Bus), and Local Bus (Local Bus). By way of example, and not limitation, Bus 60 may include an Accelerated Graphics Port (AGP) or other Graphics Bus, an Enhanced Industry Standard Architecture (EISA) Bus, a Front-Side Bus (FSB), a Hyper Transport (HT) Interconnect, an ISA (ISA) Bus, an InfiniBand (InfiniBand) Interconnect, a Low Pin Count (LPC) Bus, a memory Bus, a microchannel Architecture (MCA) Bus, a PCI (Peripheral Component Interconnect) Bus, a PCI-Express (PCI-X) Bus, a Serial Advanced Technology Attachment (SATA) Bus, a Video Electronics Bus (audio Electronics Association), abbreviated VLB) bus or other suitable bus or a combination of two or more of these. Bus 60 may include one or more buses, where appropriate. Although specific buses are described and shown in the embodiments of the application, any suitable buses or interconnects are contemplated by the application.
The electronic device can execute the testing method for the enterprise WeChat in the embodiment of the application.
In addition, in combination with the method for testing enterprise WeChat in the foregoing embodiments, the embodiments of the present application may provide a computer-readable storage medium to implement. The computer readable storage medium having stored thereon computer program instructions; the computer program instructions, when executed by a processor, implement any of the above-described embodiments of a testing method for enterprise WeChat.
And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
The technical features of the embodiments described above may be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the embodiments described above are not described, but should be considered as being within the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A testing method for enterprise WeChat is characterized by comprising the following steps:
a database configuration step, namely creating a test database and carrying out basic configuration on the test database based on external contact information;
a test processing step, namely, carrying out a customer relationship scene processing test based on the external contact information and outputting a test result;
and a test verification step, namely updating the test database according to the test result, comparing the test result with the updated content of the test database to verify the test, and outputting a test conclusion.
2. The method for testing enterprise WeChat of claim 1, wherein the database configuration step comprises:
a database creating step of creating the test database including a customer information base and a customer relation base; the customer relation library is correspondingly established according to the customer information library;
and a database perfecting step, namely acquiring the information of an external contact person of the enterprise WeChat, and perfecting the customer information base and the customer relation base based on the information of the external contact person.
3. The method for testing enterprise Wechat as claimed in claim 2, wherein the customer relationship scenario processing test includes but is not limited to adding or removing friends of the enterprise personnel in the enterprise Wechat, joining or exiting group chat based on the external contact information.
4. The method for testing enterprise WeChat as claimed in claim 3, wherein the test result includes a customer relationship, the customer relationship being a correspondence between the external contact and the local enterprise personnel and the local enterprise group chat.
5. A test system for enterprise WeChat, comprising:
the database configuration unit is used for creating a test database and carrying out basic configuration on the test database based on external contact information;
the test processing unit is used for carrying out a customer relation scene processing test based on the external contact information and outputting a test result;
and the test verification unit is used for updating the test database according to the test result, comparing the test result with the updated content of the test database to verify the test and outputting a test conclusion.
6. The test system for enterprise WeChat as claimed in claim 5, wherein said database configuring step includes:
a database creation module for creating the test database including a customer information base and a customer relation base; the customer relation library is correspondingly established according to the customer information library;
and the database perfecting module is used for acquiring the information of an external contact person of the enterprise WeChat and perfecting the customer information base and the customer relation base based on the information of the external contact person.
7. The testing system for enterprise Wechat as recited in claim 6, wherein the customer relationship scenario handling test includes, but is not limited to, adding or removing friends of the enterprise personnel in the enterprise Wechat, joining or exiting a group chat based on the external contact information.
8. The system for testing enterprise WeChat as recited in claim 7, wherein the test results include a customer relationship, the customer relationship being a correspondence of the external contact with the local enterprise personnel and the local enterprise group chat.
9. An electronic device comprising a memory, a processor, and a computer program stored on the memory and executable on the processor, wherein the processor implements the method for testing of enterprise wechat as claimed in any of claims 1 to 4 when executing the computer program.
10. A computer-readable storage medium, on which a computer program is stored which, when being executed by a processor, carries out a method for testing an enterprise WeChat according to any one of claims 1 to 4.
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| CN116562831A (en) * | 2023-05-12 | 2023-08-08 | 深圳市丰宜科技有限公司 | Personnel synchronous consistency method for multiple office systems |
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