CN112435101A - Order information processing method and device, electronic equipment and computer readable medium - Google Patents
Order information processing method and device, electronic equipment and computer readable medium Download PDFInfo
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Abstract
The embodiment of the disclosure discloses an order information processing method, an order information processing device, electronic equipment and a computer readable medium. One embodiment of the method comprises: acquiring user order information of a target user, wherein the user order information comprises: at least one service order number and a user order status; acquiring at least one service list information corresponding to the at least one service list number from a target database, wherein the service list information comprises: a service ticket state; adding the service list information in the at least one service list information into a service list information processing queue; and executing target operation on the service list information in the service list information processing queue. The implementation method improves the purchase and use life cycle of the virtual goods and avoids the problem that the user cannot use the service corresponding to the virtual goods due to the fact that the exchange code is lost, leaked and stolen.
Description
Technical Field
The embodiment of the disclosure relates to the technical field of computers, in particular to an order information processing method, an order information processing device, electronic equipment and a computer readable medium.
Background
The virtual goods refer to digital goods or service goods in the e-commerce platform, and the goods have a non-physical property, namely, logistics transportation cannot be selected by default. At present, a commonly used method for processing order information of a virtual commodity is to issue an exchange code corresponding to the virtual commodity to a user who purchases the virtual commodity, and when the user receives the exchange code, the order information is determined to be processed.
However, when order information is processed in the above manner, there are often technical problems as follows:
firstly, a crack exists between the purchase of the virtual commodity and the use process of the virtual commodity, and the order information corresponding to the virtual commodity only contains the purchase information of the virtual commodity;
secondly, due to the risk of losing, revealing or being stolen of the exchange code, when the exchange code is lost, revealed or stolen, the user cannot normally use the service corresponding to the virtual commodity.
Disclosure of Invention
This summary is provided to introduce a selection of concepts in a simplified form that are further described below in the detailed description. This summary is not intended to identify key features or essential features of the claimed subject matter, nor is it intended to be used to limit the scope of the claimed subject matter.
Some embodiments of the present disclosure propose order information processing methods, apparatuses, electronic devices, and computer readable media to solve one or more of the technical problems mentioned in the background section above.
In a first aspect, some embodiments of the present disclosure provide an order information processing method, including: acquiring user order information of a target user, wherein the user order information comprises: at least one service order number and a user order status; acquiring at least one service list information corresponding to the at least one service list number from a target database, wherein the service list information comprises: a service ticket state; adding the service list information in the at least one service list information into a service list information processing queue; and executing target operation on the service list information in the service list information processing queue.
In a second aspect, some embodiments of the present disclosure provide an order information processing apparatus, the apparatus comprising: a first obtaining unit configured to obtain user order information of a target user, wherein the user order information includes: at least one service order number and a user order status; a second obtaining unit, configured to obtain at least one service ticket information corresponding to the at least one service ticket number from a target database, where the service ticket information includes: a service ticket state; the joining unit is configured to join the service list information in the at least one service list information into a service list information processing queue; and the execution unit is configured to execute target operation on the service list information in the service list information processing queue.
In a third aspect, some embodiments of the present disclosure provide an electronic device, comprising: one or more processors; a storage device having one or more programs stored thereon, which when executed by one or more processors, cause the one or more processors to implement the method described in any of the implementations of the first aspect.
In a fourth aspect, some embodiments of the present disclosure provide a computer readable medium on which a computer program is stored, wherein the program, when executed by a processor, implements the method described in any of the implementations of the first aspect.
The above embodiments of the present disclosure have the following beneficial effects: through the order information processing method of some embodiments of the present disclosure, continuity of the purchase and use flows of the virtual goods is ensured, and meanwhile, a situation that the user cannot use the service corresponding to the virtual goods due to the loss, leakage or embezzlement of the exchange code is avoided. Specifically, the reason why the purchase and use flow of the virtual goods are split and the user cannot use the service corresponding to the virtual goods after the exchange code is lost is that: the prior art often considers the order to be completed after the redemption code is issued to the user. Based on this, the order information processing method of some embodiments of the present disclosure monitors the status of each service order information in the service order information processing queue by adding each service order in the order information to the service order information processing queue. And when any service list information in the service list information processing queue changes, updating the state of the service list information and the grade of the service list. Meanwhile, the states of the service list information in the service list information processing queue are reordered. And when the user uses the service corresponding to the finished service list information, removing the service list information from the service list information processing queue. The method ensures the continuity of the purchasing and using processes of the virtual goods, and ensures that the purchasing and using life cycle of the virtual goods is more complete. In addition, through online virtual commodity order information, the existing exchange codes are prevented from being lost easily and being leaked or stolen when the exchange codes are used.
Drawings
The above and other features, advantages and aspects of various embodiments of the present disclosure will become more apparent by referring to the following detailed description when taken in conjunction with the accompanying drawings. Throughout the drawings, the same or similar reference numbers refer to the same or similar elements. It should be understood that the drawings are schematic and that elements and elements are not necessarily drawn to scale.
Fig. 1 is a schematic diagram of an application scenario of an order information processing method of some embodiments of the present disclosure;
FIG. 2 is a flow diagram of some embodiments of an order information processing method according to the present disclosure;
FIG. 3 is a flow diagram of further embodiments of an order information processing method according to the present disclosure;
FIG. 4 is a schematic illustration of reordering a service order information handling queue in an order information handling method according to further embodiments of the present disclosure;
FIG. 5 is a schematic block diagram of some embodiments of an order information processing apparatus according to the present disclosure;
FIG. 6 is a schematic structural diagram of an electronic device suitable for use in implementing some embodiments of the present disclosure.
Detailed Description
Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While certain embodiments of the present disclosure are shown in the drawings, it is to be understood that the disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided for a more thorough and complete understanding of the present disclosure. It should be understood that the drawings and embodiments of the disclosure are for illustration purposes only and are not intended to limit the scope of the disclosure.
It should be noted that, for convenience of description, only the portions related to the related invention are shown in the drawings. The embodiments and features of the embodiments in the present disclosure may be combined with each other without conflict.
It should be noted that the terms "first", "second", and the like in the present disclosure are only used for distinguishing different devices, modules or units, and are not used for limiting the order or interdependence relationship of the functions performed by the devices, modules or units.
It is noted that references to "a", "an", and "the" modifications in this disclosure are intended to be illustrative rather than limiting, and that those skilled in the art will recognize that "one or more" may be used unless the context clearly dictates otherwise.
The names of messages or information exchanged between devices in the embodiments of the present disclosure are for illustrative purposes only, and are not intended to limit the scope of the messages or information.
The present disclosure will be described in detail below with reference to the accompanying drawings in conjunction with embodiments.
Fig. 1 is a schematic diagram of an application scenario of an order information processing method according to some embodiments of the present disclosure.
In the application scenario of fig. 1, first, the computing device 101 may obtain user order information 102 of a target user, where the user order information 102 includes: at least one service order number and a user order status. Next, the computing device 101 may obtain at least one service ticket information 104 corresponding to the at least one service ticket number from the target database 103, where the service ticket information may include: service ticket status. Then, the computing device 101 may add the service order information in the at least one service order information 104 to the service order information processing queue 105 in sequence. Finally, the computing device 101 may perform the target operation 106 on the service ticket information in the service ticket information processing queue 105 described above.
The computing device 101 may be hardware or software. When the computing device is hardware, it may be implemented as a distributed cluster composed of multiple servers or terminal devices, or may be implemented as a single server or a single terminal device. When the computing device is embodied as software, it may be installed in the hardware devices enumerated above. It may be implemented, for example, as multiple software or software modules to provide distributed services, or as a single software or software module. And is not particularly limited herein.
It should be understood that the number of computing devices in FIG. 1 is merely illustrative. There may be any number of computing devices, as implementation needs dictate.
With continued reference to fig. 2, a flow 200 of some embodiments of an order information processing method according to the present disclosure is shown. The order information processing method comprises the following steps:
In some embodiments, an executing entity (e.g., the computing device 101 shown in fig. 1) of the order information processing method may obtain the user order information of the target user through a wired connection manner or a wireless connection manner. It should be noted that the wireless connection means may include, but is not limited to, a 3G/4G/5G connection, a WiFi connection, a bluetooth connection, a WiMAX connection, a Zigbee connection, a uwb (ultra wideband) connection, and other wireless connection means now known or developed in the future. The user order information may be order information of an order generated after the target user performs an order placing operation. The user order information may include: at least one service order number and a user order status. The service order number may be a number of a product in the order of the target user, or may be a number of a sub-order corresponding to the product in the order of the target user. The user order state is used for representing the order state of the order of the target user. The user order state is initialized to the initial order state.
As an example, the service ticket number may be "100011". The user order status may be "waiting for service". The user order status may be "to be reserved".
In some embodiments, the executing entity may obtain at least one service ticket information from the target database by using the at least one service ticket number as a key respectively and by using a precise matching search method. At least one service list information can be obtained from the target database by adopting a fuzzy matching retrieval mode. The target database may be a database for storing service ticket information. The target database can be a distributed database or an offline database. Wherein, the service ticket information may include: service ticket status. Optionally, the service ticket information may further include: and the item name corresponding to the service order. The service ticket state is initialized to the initial service ticket state.
As an example, the above-described initial service ticket state may be "to be reserved".
In some embodiments, the execution subject may add the service ticket information in the at least one service ticket information to the service ticket information processing queue according to a sequence of the service ticket generation time.
And step 204, executing target operation on the service list information in the service list information processing queue.
In some embodiments, the execution subject may monitor the service ticket information in the service ticket information processing queue. And executing the target operation in response to monitoring that the service list information changes. The target operation may be to update the status of the service ticket, or to remove the changed service ticket information from the service ticket information processing queue. The service ticket status may include, but is not limited to, any of the following: "pre-payment state", "reverse state", "in-service state". The 'state before payment' is used for representing that the user places an order and generates service order information, but the user does not pay the cost of the virtual goods or the virtual service corresponding to the service order information. The 'reverse state' is used for representing that the virtual goods or the virtual service corresponding to the service ticket information is in a refund state. The "state in service" is used to represent that the user is using the virtual goods or virtual services corresponding to the service ticket information, or the user has not started using the virtual goods or virtual services corresponding to the service ticket information after payment is completed.
The above embodiments of the present disclosure have the following beneficial effects: through the order information processing method of some embodiments of the present disclosure, continuity of the purchase and use flows of the virtual goods is ensured, and meanwhile, a situation that the user cannot use the service corresponding to the virtual goods due to the loss, leakage or embezzlement of the exchange code is avoided. Specifically, the reason why the purchase and use flow of the virtual goods are split and the user cannot use the service corresponding to the virtual goods after the exchange code is lost is that: the prior art often considers the order to be completed after the redemption code is issued to the user. Based on this, the order information processing method of some embodiments of the present disclosure monitors the status of each service order information in the service order information processing queue by adding each service order in the order information to the service order information processing queue. And when any service list information in the service list information processing queue changes, updating the state of the service list information and the grade of the service list. Meanwhile, the states of the service list information in the service list information processing queue are reordered. And when the user uses the service corresponding to the finished service list information, removing the service list information from the service list information processing queue. The method ensures the continuity of the purchasing and using processes of the virtual goods, and ensures that the purchasing and using life cycle of the virtual goods is more complete. In addition, through online virtual commodity order information, the existing exchange codes are prevented from being lost easily and being leaked or stolen when the exchange codes are used.
With further reference to FIG. 3, a flow 300 of further embodiments of an order information processing method is illustrated. The process 300 of the order information processing method includes the following steps:
In some embodiments, an executing entity (e.g., the computing device 101 shown in fig. 1) of the order information processing method may obtain the user order information of the target user through a wired connection manner or a wireless connection manner. It should be noted that the wireless connection means may include, but is not limited to, a 3G/4G/5G connection, a WiFi connection, a bluetooth connection, a WiMAX connection, a Zigbee connection, a uwb (ultra wideband) connection, and other wireless connection means now known or developed in the future. The user order information may be order information of an order generated after the target user performs an order placing operation. The user order information may include: at least one service order number and a user order status. The service order number may be a number of a product in the order of the target user, or may be a number of a sub-order corresponding to the product in the order of the target user. The user order state is used for representing the order state of the order of the target user. The user order state is initialized to the initial order state.
As an example, the service ticket number may be "100011". The user order status may be "waiting for service". The user order status may be "to be reserved".
In some embodiments, the executing entity may obtain at least one service ticket information from the target database by using the at least one service ticket number as a key respectively and by using a precise matching search method. At least one service list information can be obtained from the target database by adopting a fuzzy matching retrieval mode. The target database may be a database for storing service ticket information. The target database can be a distributed database or an offline database. Wherein, the service ticket information may include: service order status, service order survival time, and service order class. The service ticket state is initialized to the initial service ticket state. The service list survival time is used for representing the time when the service list information is removed from the service list information processing queue. The service list grade is used for representing the priority of the service list information. The service ticket survival time may be obtained by adding a preset time length to a service ticket generation time. The above-mentioned service ticket classes may be characterized by 10 numbers out of 1-10. The larger the numerical value is, the higher the rank of the service ticket corresponding to the service ticket information is. The above grade of service ticket may also be characterized by 26 letters in a-Z. The more the letter is forward, the higher the grade of the service list corresponding to the service list information is.
As an example, the service ticket information described above may include a service ticket state of "to be reserved". The generation time of the service ticket corresponding to the service ticket information may be '2020-11-26-12: 00'. The preset time period may be 30 minutes. The service ticket information may include a service ticket survival time of "2020-11-26: 12: 30". The service ticket class included in the service information may be "a". The service ticket class included in the service information may be "1".
And 303, adding the service list information in the at least one service list information into a service list information processing queue.
In some embodiments, the execution main body may add the service ticket information in the at least one service ticket information to the service ticket information processing queue according to a sequence of service ticket generation time corresponding to the service ticket information. The execution main body may also add the service order information in the at least one service order information to the service order information processing queue according to the sequence of the service order survival time included in the service order information.
In some embodiments, the executing entity may update the information to be updated in the service ticket information corresponding to the service ticket information update signal in response to detecting the service ticket information update signal corresponding to the service ticket information in the service ticket information processing queue. The information to be updated includes at least one of: and updating the service list state, the service list survival time and the service list grade.
The execution subject may first query the service ticket information to be updated in the service ticket information processing queue according to the service ticket information update signal. Then, at least one of the service list state, the service list survival time and the service list grade included in the service list information needing to be updated is updated according to the service list information updating signal. The service ticket information update signal may include: and the service list numbers and the updated contents.
In some optional implementation manners of some embodiments, the executing entity may update, in response to determining that the service ticket information processing queue has service ticket information that satisfies the first preset condition, a service ticket state included in the service ticket information that satisfies the first preset condition to a second preset state, and update a service ticket survival time included in the service ticket information that satisfies the first preset condition to a survival time corresponding to the second preset state. The first preset condition may be that the service ticket state is a first preset state and the survival time of the service ticket is the same as the first preset time. The first preset state may be a "pre-payment state". The first preset time may be obtained by adding a service ticket generation time corresponding to the service ticket information to a first preset time. The second preset state may be a "reverse state". The second preset time may be obtained by adding a service ticket generation time corresponding to the service ticket information to a second preset time.
As an example, the first preset time period may be 30 minutes. The second preset time period may be 525600 minutes.
In some optional implementation manners of some embodiments, the executing entity may update a service order state and a service order level included in the service order information corresponding to the service event in response to determining that the target user triggers the service event corresponding to any service order information in the service order information processing queue. The execution main body may determine whether to update the service order state and the service order level included in the service order information corresponding to the service order information by monitoring whether the target user triggers a service event corresponding to any service order information in the service order information processing queue. The service event may be a "subscription operation" or a "service using operation".
In some embodiments, the execution body may, in response to determining that a service order state or a service order level included in any service order information in the service order information processing queue changes, reorder, according to a size of the service order level included in the service order information, all service order information in the service order information processing queue by using a preset ordering algorithm to generate an adjusted service order information processing queue. The preset sorting algorithm may be any one of the following algorithms: bubble ordering, quick ordering, hill ordering, heap ordering.
As an example, as shown in fig. 4, the execution body may reorder the service ticket information in the service ticket information processing queue 401 by a quick ordering algorithm according to the size of the service ticket level included in the service ticket information to generate an adjusted service ticket information processing queue 402.
In some embodiments, the executing agent may update, in response to determining that the adjusted service order information processing queue includes the target service order information, a user order state included in user order information corresponding to the target service order information to be a first service order state. And the service order grade included in the target service order information meets the order state updating condition. The first service ticket state may be a service ticket state included in the target service ticket information. The order status update condition may be that the order level included in the target order information is the same as the highest order level among the order levels included in the respective order information in the order information processing queue.
And 307, in response to detecting the designated information corresponding to the service list information in the service list information processing queue, removing the service list information from the service list information processing queue to generate a removed service list information processing queue.
In some embodiments, the execution subject may remove the service ticket information from the service ticket information processing queue to generate a removed service ticket information processing queue in response to detecting the specific information corresponding to the service ticket information in the service ticket information processing queue. Wherein, the above-mentioned specified information may include any one of the following: and the service list information in the service list information processing queue meets the service list information removing condition. The operation signal of the service ticket information is used for representing the operation signal corresponding to the operation executed by the target user on the commodity or the service corresponding to the service ticket information.
As an example, the operation signal of the service ticket information may be an operation signal corresponding to the target user performing a reservation operation. The operation signal of the service ticket information may be an operation signal corresponding to the execution of the operation for using the product or the service by the target user. The service ticket information removal condition may be that the service ticket information includes a service ticket survival time reaching a preset time.
In some optional implementation manners of some embodiments, the executing entity may remove, in response to detecting a service operation signal corresponding to the service ticket information in the service ticket information processing queue, the service ticket information corresponding to the service operation signal from the service ticket information processing queue to generate a removed service ticket information processing queue. The service operation signal can be used for representing that the user performs consumption operation on the virtual commodity or the virtual order corresponding to the service order information.
In some optional implementations of some embodiments, the executing body may remove the service ticket information satisfying the second preset condition from the service ticket information processing queue to generate a removed service ticket information processing queue in response to determining that the service ticket information satisfying the second preset condition exists in the service ticket information processing queue. The second preset condition may be that the service ticket state is a second preset state and the survival time of the service ticket is the same as the second preset time. The second preset time may be obtained by adding a service ticket generation time corresponding to the service ticket information to a second preset time.
As an example, the second preset time period may be 525600 minutes. The second preset state may be a "reverse state".
In some optional implementations of some embodiments, the execution main body may remove the service ticket information meeting a third preset condition from the service ticket information processing queue to generate a removed service ticket information processing queue in response to determining that the service ticket information meeting the third preset condition exists in the service ticket information processing queue, where the third preset condition may be that the service ticket state is a third preset state and the survival time of the service ticket is the same as a third preset time. The third preset time may be obtained by adding a service ticket generation time corresponding to the service ticket information to a third preset time period.
As an example, the third preset time period may be 525600 minutes. The third preset state may be an "in-service state".
And 308, in response to that the removed service order information processing queue does not contain the service order information, updating the user order state included in the user order information to a preset user order state.
In some embodiments, the executing agent may update the user order status included in the user order information to the preset user order status in response to that the removed service order information processing queue does not include the service order information. The execution definition may determine whether the service ticket information processing queue is empty by determining whether the length of the service ticket information processing queue is 0. The execution body may determine whether the service ticket information processing queue is empty by comparing the service ticket information processing queue with an empty queue.
As can be seen from fig. 3, compared with the description of some embodiments corresponding to fig. 2, in the process 300 of the order information processing method in some embodiments corresponding to fig. 3, first, the service order status, the service order survival time, and the service order level included in the service order information processing queue are updated according to the received service order information update signal. Thereby ensuring data consistency. In addition, in an actual situation, the higher the service ticket level is, the higher the usage completion degree of the virtual product or the virtual service corresponding to the service ticket information is. The closer the survival time of the service ticket included in the service ticket information is to the current time, the higher the urgency for consuming the virtual product or the virtual service corresponding to the service ticket information is. By sequencing the order information in the order information processing queue, the service order information corresponding to the virtual article or the virtual service with high consumption urgency can be directly taken out from the head or the tail of the order information processing queue without searching in the order information processing queue, and the order information processing efficiency is improved. And the user order state included by the user order information is updated in real time, so that the user order state included by the user order information is kept consistent with the service order state included by at least one service order information corresponding to the user order information, and the consistency of data is guaranteed. In addition, the service list information processing queue may have service list information corresponding to virtual goods or virtual services that are not used by the user for an extended period, and service list information corresponding to virtual goods or virtual services that are used by the user. Therefore, by detecting the specified information, the overdue service list or the used order information can be timely removed from the service list information processing queue. The occupation of useless information on computer resources is reduced.
With further reference to fig. 5, as an implementation of the methods shown in the above figures, the present disclosure provides some embodiments of an order information processing apparatus, which correspond to those shown in fig. 2, and which may be applied in various electronic devices in particular.
As shown in fig. 5, the order information processing apparatus 500 of some embodiments includes: a first acquisition unit 501, a second acquisition unit 502, a joining unit 503, and an execution unit 504. The first obtaining unit 501 is configured to obtain user order information of a target user, where the user order information includes: at least one service order number and a user order status; a second obtaining unit 502, configured to obtain at least one service ticket information corresponding to the at least one service ticket number from a target database, where the service ticket information includes: a service ticket state; a joining unit 503 configured to sequentially join the service ticket information in the at least one service ticket information into a service ticket information processing queue; an executing unit 504 configured to execute a target operation on the service ticket information in the service ticket information processing queue.
In some optional implementations of some embodiments, the service ticket information further includes: the service list survival time is used for representing the time when the service list information is removed from the service list information processing queue, and the service list grade is used for representing the priority of the service list information; and, the execution unit 504 may include: a sub-update unit (not shown in the figure). Wherein the sub-update unit is configured to: in response to detecting a service list information updating signal corresponding to the service list information in the service list information processing queue, updating information to be updated in the service list information corresponding to the service list information updating signal, where the information to be updated includes at least one of: service order status, service order survival time, and service order class.
In some optional implementations of some embodiments, the execution unit 504 may include: a sub-sorting unit (not shown in the figure). Wherein the sub-ordering unit is configured to: and in response to determining that the state or grade of the service list included in any service list information in the service list information processing queue changes, reordering all service list information in the service list information processing queue to generate an adjusted service list information processing queue.
In some optional implementations of some embodiments, the execution unit 504 may include: and a sub first user order information updating unit (not shown). Wherein the sub first user order information updating unit is configured to: and in response to determining that the adjusted service order information processing queue includes target service order information, updating a user order state included in user order information corresponding to the target service order information to a first service order state, wherein a service order grade of the target service order information meets an order state updating condition, and the first service order state is a service order state included in the target service order information.
In some optional implementations of some embodiments, the execution unit 504 may include: a sub-removing unit (not shown in the figure), wherein the sub-removing unit is configured to: in response to detecting the specific information corresponding to the service list information in the service list information processing queue, removing the service list information from the service list information processing queue to generate a removed service list information processing queue, wherein the specific information includes any one of the following items: and the service list information in the service list information processing queue meets the service list information removing condition.
In some optional implementations of some embodiments, the execution unit 504 may include: a sub-second user order information updating unit (not shown in the figure), wherein the sub-second user order information updating unit is configured to: and updating the user order state included by the user order information into a preset user order state in response to the fact that the removed service order information processing queue does not include the service order information.
In some optional implementations of some embodiments, the sub-update unit may include: a first sub-update module (not shown). Wherein the first sub-update module is configured to: in response to determining that the service list information processing queue has service list information meeting a first preset condition, updating a service list state included in the service list information meeting the first preset condition to a second preset state, and updating service list survival time included in the service list information meeting the first preset condition to survival time corresponding to the second preset state, wherein the first preset condition is that the service list state is a first preset state and the service list survival time is the same as the first preset time.
In some optional implementations of some embodiments, the sub-update unit may include: a second sub-update module (not shown), wherein the second sub-update module is configured to: and in response to the fact that the target user triggers the business event corresponding to any service list information in the service list information processing queue, updating the service list state and the service list grade included in the service list information corresponding to the business event.
In some optional implementations of some embodiments, the sub-removing unit may include: a first sub-removal module (not shown). Wherein the first sub-removal module is configured to: and removing the service list information corresponding to the service consumed by the user from the service list information processing queue to generate a removed service list information processing queue in response to the detection of the service operation signal of the target user on the service list information in the service list information processing queue.
In some optional implementations of some embodiments, the sub-removing unit may include: a second sub-removal module (not shown). Wherein the second sub-removal module is configured to: and in response to determining that the service list information meeting a second preset condition exists in the service list information processing queue, removing the service list information meeting the second preset condition from the service list information processing queue to generate a removed service list information processing queue, wherein the second preset condition is that the service list state is a second preset state and the survival time of the service list is the same as a second preset time.
In some optional implementations of some embodiments, the sub-removing unit may include: a third sub-removal module (not shown). Wherein the third sub-removal module is configured to: and in response to determining that the service order information meeting a third preset condition exists in the service order information processing queue, removing the service order information meeting the third preset condition from the service order information processing queue to generate a removed service order information processing queue, wherein the third preset condition is that the service order state is a third preset state and the service order survival time is the same as a third preset time.
Referring now to FIG. 6, a block diagram of an electronic device (such as computing device 101 shown in FIG. 1)600 suitable for use in implementing some embodiments of the present disclosure is shown. The electronic device shown in fig. 6 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present disclosure.
As shown in fig. 6, electronic device 600 may include a processing means (e.g., central processing unit, graphics processor, etc.) 601 that may perform various appropriate actions and processes in accordance with a program stored in a Read Only Memory (ROM)602 or a program loaded from a storage means 608 into a Random Access Memory (RAM) 603. In the RAM603, various programs and data necessary for the operation of the electronic apparatus 600 are also stored. The processing device 601, the ROM 602, and the RAM603 are connected to each other via a bus 604. An input/output (I/O) interface 605 is also connected to bus 604.
Generally, the following devices may be connected to the I/O interface 605: input devices 606 including, for example, a touch screen, touch pad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; output devices 607 including, for example, a Liquid Crystal Display (LCD), a speaker, a vibrator, and the like; storage 608 including, for example, tape, hard disk, etc.; and a communication device 609. The communication means 609 may allow the electronic device 600 to communicate with other devices wirelessly or by wire to exchange data. While fig. 6 illustrates an electronic device 600 having various means, it is to be understood that not all illustrated means are required to be implemented or provided. More or fewer devices may alternatively be implemented or provided. Each block shown in fig. 6 may represent one device or may represent multiple devices as desired.
In particular, according to some embodiments of the present disclosure, the processes described above with reference to the flow diagrams may be implemented as computer software programs. For example, some embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In some such embodiments, the computer program may be downloaded and installed from a network through the communication device 609, or installed from the storage device 608, or installed from the ROM 602. The computer program, when executed by the processing device 601, performs the above-described functions defined in the methods of some embodiments of the present disclosure.
It should be noted that the computer readable medium described in some embodiments of the present disclosure may be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In some embodiments of the disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In some embodiments of the present disclosure, however, a computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, optical cables, RF (radio frequency), etc., or any suitable combination of the foregoing.
In some embodiments, the clients, servers may communicate using any currently known or future developed network Protocol, such as HTTP (HyperText Transfer Protocol), and may interconnect with any form or medium of digital data communication (e.g., a communications network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), the Internet (e.g., the Internet), and peer-to-peer networks (e.g., ad hoc peer-to-peer networks), as well as any currently known or future developed network.
The computer readable medium may be embodied in the electronic device; or may exist separately without being assembled into the electronic device. The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to: acquiring user order information of a target user, wherein the user order information comprises: at least one service order number and a user order status; acquiring at least one service list information corresponding to the at least one service list number from a target database, wherein the service list information comprises: a service ticket state; adding the service list information in the at least one service list information into a service list information processing queue; and executing target operation on the service list information in the service list information processing queue.
Computer program code for carrying out operations for embodiments of the present disclosure may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, Smalltalk, C + +, and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider).
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The units described in some embodiments of the present disclosure may be implemented by software, and may also be implemented by hardware. The described units may also be provided in a processor, and may be described as: a processor includes a first acquisition unit, a second acquisition unit, a joining unit, and an execution unit. Where the names of these units do not in some cases constitute a limitation on the units themselves, for example, the first acquiring unit may also be described as a "unit that acquires user order information of a target user".
The functions described herein above may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: field Programmable Gate Arrays (FPGAs), Application Specific Integrated Circuits (ASICs), Application Specific Standard Products (ASSPs), systems on a chip (SOCs), Complex Programmable Logic Devices (CPLDs), and the like.
The foregoing description is only exemplary of the preferred embodiments of the disclosure and is illustrative of the principles of the technology employed. It will be appreciated by those skilled in the art that the scope of the invention in the embodiments of the present disclosure is not limited to the specific combination of the above-mentioned features, but also encompasses other embodiments in which any combination of the above-mentioned features or their equivalents is made without departing from the inventive concept as defined above. For example, the above features and (but not limited to) technical features with similar functions disclosed in the embodiments of the present disclosure are mutually replaced to form the technical solution.
Claims (14)
1. An order information processing method comprises the following steps:
acquiring user order information of a target user, wherein the user order information comprises: at least one service order number and a user order status;
acquiring at least one service order message corresponding to the at least one service order number from a target database, wherein the service order message comprises: a service ticket state;
adding the service list information in the at least one service list information into a service list information processing queue;
and executing target operation on the service list information in the service list information processing queue.
2. The method of claim 1, wherein the service ticket information further comprises: the service list survival time is used for representing the time when the service list information is removed from the service list information processing queue, and the service list grade is used for representing the priority of the service list information; and
the executing target operation on the service list information in the service list information processing queue comprises:
in response to detecting a service list information updating signal corresponding to the service list information in the service list information processing queue, updating information to be updated in the service list information corresponding to the service list information updating signal, wherein the information to be updated includes at least one of the following: service order status, service order survival time, and service order class.
3. The method of claim 2, wherein the performing a target operation on the service order information in the service order information processing queue comprises:
and in response to determining that the state or grade of the service list included in any service list information in the service list information processing queue changes, reordering all service list information in the service list information processing queue to generate an adjusted service list information processing queue.
4. The method of claim 3, wherein the performing a target operation on the service order information in the service order information processing queue comprises:
and in response to the fact that the adjusted service order information processing queue comprises target service order information, updating a user order state included in user order information corresponding to the target service order information into a first service order state, wherein the service order level of the target service order information meets an order state updating condition, and the first service order state is the service order state included in the target service order information.
5. The method of claim 4, wherein the performing a target operation on the service order information in the service order information processing queue comprises:
in response to detecting the designated information corresponding to the service list information in the service list information processing queue, removing the service list information from the service list information processing queue to generate a removed service list information processing queue, wherein the designated information includes any one of the following items: and the service list information in the service list information processing queue meets the service list information removing condition.
6. The method of claim 5, wherein the performing a target operation on the service order information in the service order information processing queue comprises:
and in response to that the removed service order information processing queue does not contain service order information, updating the user order state included in the user order information to a preset user order state.
7. The method of claim 2, wherein the updating the information to be updated in the service list information corresponding to the service list information updating signal in response to detecting the service list information updating signal corresponding to the service list information in the service list information processing queue comprises:
in response to the fact that the service list information meeting a first preset condition exists in the service list information processing queue, updating a service list state included in the service list information meeting the first preset condition to a second preset state, and updating service list survival time included in the service list information meeting the first preset condition to survival time corresponding to the second preset state, wherein the first preset condition is that the service list state is a first preset state and the service list survival time is the same as the first preset time.
8. The method of claim 2, wherein the updating the information to be updated in the service list information corresponding to the service list information updating signal in response to detecting the service list information updating signal corresponding to the service list information in the service list information processing queue comprises:
and in response to the fact that the target user triggers the business event corresponding to any service list information in the service list information processing queue, updating the service list state and the service list grade included in the service list information corresponding to the business event.
9. The method of claim 5, wherein the removing the service order information from the service order information processing queue to generate a removed service order information processing queue in response to detecting the specific information corresponding to the service order information in the service order information processing queue comprises:
and in response to detecting a service operation signal corresponding to the service list information in the service list information processing queue, removing the service list information corresponding to the service operation signal from the service list information processing queue to generate a removed service list information processing queue.
10. The method of claim 5, wherein the removing the service order information from the service order information processing queue to generate a removed service order information processing queue in response to detecting the specific information corresponding to the service order information in the service order information processing queue comprises:
and in response to determining that the service list information meeting a second preset condition exists in the service list information processing queue, removing the service list information meeting the second preset condition from the service list information processing queue to generate a removed service list information processing queue, wherein the second preset condition is that the service list state is a second preset state and the survival time of the service list is the same as a second preset time.
11. The method of claim 5, wherein the removing the service order information from the service order information processing queue to generate a removed service order information processing queue in response to detecting the specific information corresponding to the service order information in the service order information processing queue comprises:
and in response to determining that the service list information meeting a third preset condition exists in the service list information processing queue, removing the service list information meeting the third preset condition from the service list information processing queue to generate a removed service list information processing queue, wherein the third preset condition is that the service list state is a third preset state and the survival time of the service list is the same as a third preset time.
12. An order information processing apparatus comprising:
a first obtaining unit configured to obtain user order information of a target user, wherein the user order information includes: at least one service order number and a user order status;
a second obtaining unit, configured to obtain at least one service ticket information corresponding to the at least one service ticket number from a target database, where the service ticket information includes: a service ticket state;
the joining unit is configured to join the service list information in the at least one service list information into a service list information processing queue;
and the execution unit is configured to execute target operation on the service list information in the service list information processing queue.
13. An electronic device, comprising:
one or more processors;
a storage device having one or more programs stored thereon,
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-11.
14. A computer-readable medium, on which a computer program is stored, wherein the program, when executed by a processor, implements the method of any one of claims 1 to 11.
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