CN112434193B - Method and device for rapidly troubleshooting guided system - Google Patents
Method and device for rapidly troubleshooting guided system Download PDFInfo
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- CN112434193B CN112434193B CN202011166795.5A CN202011166795A CN112434193B CN 112434193 B CN112434193 B CN 112434193B CN 202011166795 A CN202011166795 A CN 202011166795A CN 112434193 B CN112434193 B CN 112434193B
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Abstract
The application discloses a method and a device for rapidly troubleshooting a guided system, wherein the method comprises the following steps: determining an initial troubleshooting skeleton node from a preset system body troubleshooting model, and determining a first troubleshooting range according to the initial troubleshooting skeleton node and the system body troubleshooting model; determining a problem cluster corresponding to a problem node connected with the initial investigation framework node through a problem index path, and judging whether the problem cluster contains at least one problem to be processed; if the problem to be processed is contained, performing fault location and investigation according to the first fault investigation range to determine a fault node corresponding to the at least one problem to be processed. The application solves the technical problem that in the prior art, the fault elimination model constructed based on the system body is used for conducting fault elimination in blank.
Description
Technical Field
The application relates to the technical field of system fault investigation, in particular to a method and a device for rapidly investigating a guided system fault.
Background
At present, system fault investigation is mainly performed by a fault tree analysis method (Fault Tree Analysis, FTA), which describes the causal relationship among various events in a system by using event symbols, logic gate symbols and transfer symbols through a special inverted tree logic causal relationship graph so as to perform top-down deduction type failure analysis on some major faults, so as to know the cause of system failure, find out the best mode to reduce risks, or confirm the occurrence rate of a certain safety accident or a specific system failure. However, as the three limiting factors exist in the fault tree analysis method, firstly, the fault tree analysis scheme is essentially fault deduction analysis performed from a failure scene, a judging means cannot be provided to judge whether the system faults are covered comprehensively, secondly, the fault tree analysis method can only analyze a fault set causing the system failures, and lack programming operation description for carrying out fine investigation on the fault set to determine fault points, thirdly, the fault tree analysis method needs to design the failure scene and possible faults in advance according to the existing knowledge and experience, and effective fault investigation support cannot be provided for unpredictable faults.
Aiming at the problem that a special inverted tree logic causal relation diagram in the fault tree analysis method cannot meet the actual fault elimination requirement, a technical staff provides a fault elimination model built based on a system body, but at present, no fault elimination scheme is performed on the fault elimination model built based on the system body, namely, the fault elimination is performed on the fault elimination model built based on the system body at present.
Disclosure of Invention
The application solves the technical problems that: aiming at the problem that in the prior art, fault troubleshooting is blank based on a fault troubleshooting model constructed by a system body, the application provides a method and a device for quickly troubleshooting a guided system, and in the scheme provided by the embodiment of the application, an initial troubleshooting skeleton node is determined from a preset system body fault troubleshooting model, then a first fault troubleshooting range is determined according to the initial troubleshooting skeleton node and the system body fault troubleshooting model, then a problem cluster corresponding to a problem node connected with the initial troubleshooting skeleton node through a problem index path is determined, and whether the problem cluster contains at least one problem to be processed is judged; if the fault node is included, performing fault location and investigation according to the first fault investigation range to determine a fault node corresponding to the at least one problem to be processed, namely the embodiment of the application provides a scheme for performing fault investigation aiming at a system body fault investigation model, and fills the blank of performing fault investigation on the system body fault investigation model.
In a first aspect, an embodiment of the present application provides a method for quickly troubleshooting a guided system, which is applied to a system body troubleshooting model, where the system body troubleshooting model includes a system component skeleton node, a fault node, a problem index path, and a fault processing path, and the method includes:
determining an initial troubleshooting skeleton node from a preset system body troubleshooting model, and determining a first troubleshooting range according to the initial troubleshooting skeleton node and the system body troubleshooting model;
determining a problem cluster corresponding to a problem node connected with the initial investigation framework node through a problem index path, and judging whether the problem cluster contains at least one problem to be processed;
if the problem to be processed is contained, performing fault location and investigation according to the first fault investigation range to determine a fault node corresponding to the at least one problem to be processed.
In the scheme provided by the embodiment of the application, an initial troubleshooting skeleton node is determined from a preset system body troubleshooting model, a first troubleshooting range is determined according to the initial troubleshooting skeleton node and the system body troubleshooting model, a problem cluster corresponding to the problem node connected with the initial troubleshooting skeleton node through a problem index path is determined, and whether the problem cluster contains at least one problem to be processed is judged; if the fault node is included, performing fault location and investigation according to the first fault investigation range to determine a fault node corresponding to the at least one problem to be processed, namely the embodiment of the application provides a scheme for performing fault investigation aiming at a system body fault investigation model, and fills the blank of performing fault investigation on the system body fault investigation model.
Optionally, performing fault location and troubleshooting according to the first fault troubleshooting range to determine a fault node corresponding to the at least one to-be-processed problem includes:
determining a fault node corresponding to each problem to be processed in the at least one problem to be processed according to the first fault troubleshooting range, and determining a fault phenomenon corresponding to each problem to be processed according to a first mapping relation preset between the fault node and the fault phenomenon;
determining an answer set corresponding to each to-be-processed question according to a second mapping relation preset between the questions and the answer set, and judging whether an answer matched with the fault phenomenon exists in the answer set or not;
if yes, determining a fault processing path corresponding to each to-be-processed problem according to the answer, and determining a fault node corresponding to the to-be-processed problem according to the fault processing path, wherein the fault processing path comprises a fault locating path or a fault removing path.
Optionally, if the problem cluster includes at least two problems to be processed, determining, according to the first troubleshooting range, a fault node corresponding to each of the at least one problem to be processed, where the fault node includes:
sequencing at least two questions to be processed in the question cluster according to a preset question priority from high to low to obtain a question sequence to be processed;
and sequentially determining fault nodes corresponding to each problem to be processed in the problem sequence to be processed according to the fault checking range.
Optionally, the method further comprises: if the problem cluster does not contain at least one problem to be processed, determining that a problem index path connected with the initial troubleshooting skeleton node is invalid, generating and returning invalid information, and enabling a user to adjust the system body troubleshooting model according to the invalid information.
Optionally, if the fault processing path is a fault locating path, determining, according to the fault processing path, a fault node corresponding to the problem to be processed, including:
determining a first node pointed by the problem to be processed in the system body fault detection model according to the fault locating path;
judging whether the first node is a fault node or not;
and if the first node is not the fault node, setting the first node as a new starting node to start a new round of fault detection until the fault node is determined.
Optionally, if the fault processing path is a fault removal path, determining, according to the fault processing path, a fault node corresponding to the problem to be processed, including:
determining a second node pointed by the problem to be processed in the system body fault diagnosis model according to the fault diagnosis path;
determining a second fault detection range corresponding to the second node in the system body fault detection model;
and removing the second fault investigation range from the first fault investigation range to obtain a third fault investigation range, and determining a fault node corresponding to the problem to be processed from the third fault investigation range.
In a second aspect, an embodiment of the present application provides a guided system fault quick-speed troubleshooting device, which is applied to a system body fault troubleshooting model, where the system body fault troubleshooting model includes a system component skeleton node, a fault node, a problem index path, and a fault processing path, and the device includes:
the first determining unit is used for determining an initial troubleshooting skeleton node from a preset system body troubleshooting model, and determining a first troubleshooting range according to the initial troubleshooting skeleton node and the system body troubleshooting model;
the judging unit is used for determining a problem cluster corresponding to a problem node connected with the initial investigation framework node through a problem index path and judging whether the problem cluster contains at least one problem to be processed or not;
and the second determining unit is used for performing fault location and troubleshooting according to the first fault troubleshooting range if the problem cluster contains at least one problem to be processed, and determining a fault node corresponding to the at least one problem to be processed.
Optionally, the second determining unit is specifically configured to:
determining a fault node corresponding to each problem to be processed in the at least one problem to be processed according to the first fault troubleshooting range, and determining a fault phenomenon corresponding to each problem to be processed according to a first mapping relation preset between the fault node and the fault phenomenon;
determining an answer set corresponding to each to-be-processed question according to a second mapping relation preset between the questions and the answer set, and judging whether an answer matched with the fault phenomenon exists in the answer set or not;
if yes, determining a fault processing path corresponding to each to-be-processed problem according to the answer, and determining a fault node corresponding to the to-be-processed problem according to the fault processing path, wherein the fault processing path comprises a fault locating path or a fault removing path.
Optionally, if the problem cluster includes at least two problems to be processed, the second determining unit is specifically configured to:
sequencing at least two questions to be processed in the question cluster according to a preset question priority from high to low to obtain a question sequence to be processed;
and sequentially determining fault nodes corresponding to each problem to be processed in the problem sequence to be processed according to the fault checking range.
Optionally, the second determining unit is further configured to: if the problem cluster does not contain at least one problem to be processed, determining that a problem index path connected with the initial troubleshooting skeleton node is invalid, generating and returning invalid information, and enabling a user to adjust the system body troubleshooting model according to the invalid information.
Optionally, if the fault handling path is a fault locating path, the second determining unit is specifically configured to:
determining a first node pointed by the problem to be processed in the system body fault detection model according to the fault locating path;
judging whether the first node is a fault node or not;
and if the first node is not the fault node, setting the first node as a new starting node to start a new round of fault detection until the fault node is determined.
Optionally, if the fault handling path is a fault removal path, the second determining unit is specifically configured to:
determining a second node pointed by the problem to be processed in the system body fault diagnosis model according to the fault diagnosis path;
determining a second fault detection range corresponding to the second node in the system body fault detection model;
and removing the second fault investigation range from the first fault investigation range to obtain a third fault investigation range, and determining a fault node corresponding to the problem to be processed from the third fault investigation range.
Drawings
Fig. 1 is a flow chart of a method for quickly troubleshooting a guided system according to an embodiment of the present application;
fig. 2 is a schematic structural diagram of a system body fault detection model according to an embodiment of the present application;
fig. 3 is a schematic structural diagram of a rapid fault detection device for a guided system according to an embodiment of the present application.
Detailed Description
In the solutions provided by the embodiments of the present application, the described embodiments are only some embodiments of the present application, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.
The following describes in further detail a guided system fault quick-checking method provided by the embodiment of the present application with reference to the accompanying drawings of the specification, where the method is applied to a system body fault checking model, and the system body fault checking model includes a system component skeleton node, a fault node, a problem index path and a fault processing path, and the specific implementation manner of the method may include the following steps (the method flow is shown in fig. 1):
step 101, determining an initial troubleshooting skeleton node from a preset system body troubleshooting model, and determining a first troubleshooting range according to the initial troubleshooting skeleton node and the system body troubleshooting model.
Referring to fig. 2, a schematic structural diagram of a system body fault troubleshooting model is provided in an embodiment of the present application. In the model shown in fig. 2, the system body fault investigation model comprises skeleton nodes, fault nodes, problem index paths and fault processing paths, wherein the skeleton nodes are used for representing all components involved in normal operation of the system, and the system body fault investigation model comprises multi-stage skeleton nodes; the fault node is used for representing possible faults of the system and is connected with the last stage of skeleton node in the system body fault investigation model; the problem node is used for storing and setting a preset problem list and a preset problem answer, and positioning a fault node according to the problem list and the problem answer; the problem index path points to the problem node from the skeleton node and is used for representing the association relationship between the skeleton node and the problem node; the fault processing path points to the skeleton node from the question node and is used for positioning the fault node within the range related to the fault processing path according to the question answer corresponding to the question node.
Further, in the scheme provided by the embodiment of the application, a user selects one skeleton node from a plurality of skeleton nodes of the system body fault investigation model as an initial investigation skeleton node according to actual requirements, and then, according to the association relation among the nodes in the system body fault investigation model, the initial investigation skeleton node is used as a starting point to perform gradual investigation from top to bottom in the system body fault investigation model to obtain a first fault investigation range, wherein the first fault investigation range comprises a plurality of fault nodes to be investigated.
Step 102, determining a problem cluster corresponding to a problem node connected with the initial investigation skeleton node through a problem index path, and judging whether the problem cluster contains at least one problem to be processed.
Specifically, any skeleton node in the system body fault troubleshooting model can be connected with one problem node or a plurality of problem nodes through a problem index path, and each problem node further comprises one or a plurality of problems and answers thereof. Therefore, in the solution provided by the embodiment of the present application, the problem cluster includes one problem or a plurality of problems.
And step 103, if the fault node is included, performing fault location and troubleshooting according to the first fault troubleshooting range to determine a fault node corresponding to the at least one problem to be processed.
Specifically, in the solution provided in the embodiment of the present application, the fault location and investigation is performed according to the first fault investigation range to determine that there are multiple ways of determining the fault node corresponding to the at least one problem to be processed, and a preferred way is described below as an example.
In one possible implementation manner, performing fault location and troubleshooting according to the first fault troubleshooting range to determine a fault node corresponding to the at least one to-be-processed problem includes: determining a fault node corresponding to each problem to be processed in the at least one problem to be processed according to the first fault troubleshooting range, and determining a fault phenomenon corresponding to each problem to be processed according to a first mapping relation preset between the fault node and the fault phenomenon; determining an answer set corresponding to each to-be-processed question according to a second mapping relation preset between the questions and the answer set, and judging whether an answer matched with the fault phenomenon exists in the answer set or not; if yes, determining a fault processing path corresponding to each to-be-processed problem according to the answer, and determining a fault node corresponding to the to-be-processed problem according to the fault processing path, wherein the fault processing path comprises a fault locating path or a fault removing path.
Specifically, the fault phenomenon refers to the manifestation of a system fault, the association between a fault node and a fault phenomenon is many-to-many, no isolated fault node and fault phenomenon exist, and at least one phenomenon of each fault is only associated with the fault node. A first mapping relation between a fault node and a fault phenomenon and a preset second mapping relation between a question and an answer set are stored in a database in advance, wherein the answer set is an answer set of the question, and a preset association relation exists between the answer and the fault phenomenon, for example, the question is "whether the XX phenomenon occurs? "answer set includes" yes "and" no "; the problem is "according to XX verification method, what is the phenomenon that appears is what? The answer set includes "its corresponding plurality of fault phenomena" and "no such phenomena". Further, the answer set includes, in addition to the answers corresponding to each question, a fault processing path corresponding to each answer.
Further, in the solution provided in the embodiment of the present application, two cases are corresponding to at least one problem to be processed in the problem cluster, and in case 1, the problem cluster includes one problem to be processed; and 2, the problem cluster comprises at least two problems to be processed. In case 1, the problem to be processed contained in the problem cluster is directly subjected to fault investigation, and in case 2, since the problem cluster includes at least two problems to be processed, the problem to be processed contained in the problem cluster cannot be directly subjected to fault investigation at the same time. There are various ways of performing the troubleshooting in case 2, and a preferred way will be described below as an example.
In one possible implementation manner, if the problem cluster includes at least two problems to be processed, determining, according to the first troubleshooting range, a fault node corresponding to each of the at least one problem to be processed, where the fault node includes: sequencing at least two questions to be processed in the question cluster according to a preset question priority from high to low to obtain a question sequence to be processed; and sequentially determining fault nodes corresponding to each to-be-processed problem in the to-be-processed problem sequence according to the first fault detection range.
Further, in the solution provided in the embodiment of the present application, after step 102, step 104 is further included: if the problem cluster does not contain at least one problem to be processed, determining that a problem index path connected with the initial troubleshooting skeleton node is invalid, generating and returning invalid information, and enabling a user to adjust the system body troubleshooting model according to the invalid information.
Further, in the solution provided in the embodiment of the present application, since the fault handling path includes a fault locating path or a fault removing path, after determining the fault handling path corresponding to each problem to be handled according to the answer, there are various ways of determining the fault node corresponding to the problem to be handled according to the fault handling path, and a process of determining the fault point according to the fault locating path and the fault removing path is briefly described below.
In one possible implementation manner, if the fault processing path is a fault locating path, determining, according to the fault processing path, a fault node corresponding to the problem to be processed, includes: determining a first node pointed by the problem to be processed in the system body fault detection model according to the fault locating path; judging whether the first node is a fault node or not; and if the first node is not the fault node, setting the first node as a new starting node to start a new round of fault detection until the fault node is determined.
In one possible implementation manner, if the fault processing path is a fault removal path, determining, according to the fault processing path, a fault node corresponding to the problem to be processed, includes: determining a second node pointed by the problem to be processed in the system body fault diagnosis model according to the fault diagnosis path; determining a second fault detection range corresponding to the second node in the system body fault detection model; and removing the second fault investigation range from the first fault investigation range to obtain a third fault investigation range, and determining a fault node corresponding to the problem to be processed from the third fault investigation range.
In the scheme provided by the embodiment of the application, an initial troubleshooting skeleton node is determined from a preset system body troubleshooting model, a first troubleshooting range is determined according to the initial troubleshooting skeleton node and the system body troubleshooting model, a problem cluster corresponding to the problem node connected with the initial troubleshooting skeleton node through a problem index path is determined, and whether the problem cluster contains at least one problem to be processed is judged; if the fault node is included, performing fault location and investigation according to the first fault investigation range to determine a fault node corresponding to the at least one problem to be processed, namely the embodiment of the application provides a scheme for performing fault investigation aiming at a system body fault investigation model, and fills the blank of performing fault investigation on the system body fault investigation model.
Based on the same inventive concept as the method shown in fig. 1, an embodiment of the present application provides a guided system fault quick-troubleshooting device, which is applied to a system body fault troubleshooting model, where the system body fault troubleshooting model includes a system component skeleton node, a fault node, a problem index path, and a fault processing path, and referring to fig. 3, the device includes:
the first determining unit 301 is configured to determine an initial troubleshooting skeleton node from a preset system body troubleshooting model, and determine a first troubleshooting range according to the initial troubleshooting skeleton node and the system body troubleshooting model;
a judging unit 302, configured to determine a problem cluster corresponding to a problem node connected to the initial investigation skeleton node through a problem index path, and judge whether the problem cluster includes at least one problem to be processed;
and a second determining unit 303, configured to, if the problem cluster includes at least one problem to be processed, perform fault location and troubleshooting according to the first fault troubleshooting range to determine a fault node corresponding to the at least one problem to be processed.
Optionally, the second determining unit 303 is specifically configured to:
determining a fault node corresponding to each problem to be processed in the at least one problem to be processed according to the first fault troubleshooting range, and determining a fault phenomenon corresponding to each problem to be processed according to a first mapping relation preset between the fault node and the fault phenomenon;
determining an answer set corresponding to each to-be-processed question according to a second mapping relation preset between the questions and the answer set, and judging whether an answer matched with the fault phenomenon exists in the answer set or not;
if yes, determining a fault processing path corresponding to each to-be-processed problem according to the answer, and determining a fault node corresponding to the to-be-processed problem according to the fault processing path, wherein the fault processing path comprises a fault locating path or a fault removing path.
Optionally, if the problem cluster includes at least two problems to be processed, the second determining unit 303 is specifically configured to:
sequencing at least two questions to be processed in the question cluster according to a preset question priority from high to low to obtain a question sequence to be processed;
and sequentially determining fault nodes corresponding to each problem to be processed in the problem sequence to be processed according to the fault checking range.
Optionally, the second determining unit 303 is further configured to: if the problem cluster does not contain at least one problem to be processed, determining that a problem index path connected with the initial troubleshooting skeleton node is invalid, generating and returning invalid information, and enabling a user to adjust the system body troubleshooting model according to the invalid information.
Optionally, if the fault handling path is a fault locating path, the second determining unit 303 is specifically configured to:
determining a first node pointed by the problem to be processed in the system body fault detection model according to the fault locating path;
judging whether the first node is a fault node or not;
and if the first node is not the fault node, setting the first node as a new starting node to start a new round of fault detection until the fault node is determined.
Optionally, if the fault handling path is a fault removal path, the second determining unit 303 is specifically configured to:
determining a second node pointed by the problem to be processed in the system body fault diagnosis model according to the fault diagnosis path;
determining a second fault detection range corresponding to the second node in the system body fault detection model;
and removing the second fault investigation range from the first fault investigation range to obtain a third fault investigation range, and determining a fault node corresponding to the problem to be processed from the third fault investigation range.
It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, magnetic disk storage, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
It will be apparent to those skilled in the art that various modifications and variations can be made to the present application without departing from the spirit or scope of the application. Thus, it is intended that the present application also include such modifications and alterations insofar as they come within the scope of the appended claims or the equivalents thereof.
Claims (8)
1. The utility model provides a guided system trouble is quick to be found method, is applied to system body trouble and is found the model, system body trouble is found the model and is included system constitution skeleton node, trouble node, problem index path and fault handling path, its characterized in that includes:
determining an initial troubleshooting skeleton node from a preset system body troubleshooting model, and determining a first troubleshooting range according to the initial troubleshooting skeleton node and the system body troubleshooting model;
determining a problem cluster corresponding to a problem node connected with the initial investigation framework node through a problem index path, and judging whether the problem cluster contains at least one problem to be processed;
if so, determining a problem cluster corresponding to a problem node connected with the initial investigation framework node through a problem index path, and judging whether the problem cluster contains at least one problem to be processed;
the fault node corresponding to the at least one problem to be processed is determined by performing fault location and investigation according to the first fault investigation range, and the specific implementation manner is as follows:
determining a fault node corresponding to each problem to be processed in the at least one problem to be processed according to the first fault troubleshooting range, and determining a fault phenomenon corresponding to each problem to be processed according to a first mapping relation preset between the fault node and the fault phenomenon;
determining an answer set corresponding to each to-be-processed question according to a second mapping relation preset between the questions and the answer set, and judging whether an answer matched with the fault phenomenon exists in the answer set or not;
if yes, determining a fault processing path corresponding to each to-be-processed problem according to the answer, and determining a fault node corresponding to the to-be-processed problem according to the fault processing path, wherein the fault processing path comprises a fault locating path or a fault removing path.
2. The method of claim 1, wherein if the problem cluster includes at least two problems to be processed, determining, according to the first troubleshooting range, a fault node corresponding to each of the at least one problem to be processed, includes:
sequencing at least two questions to be processed in the question cluster according to a preset question priority from high to low to obtain a question sequence to be processed;
and sequentially determining fault nodes corresponding to each problem to be processed in the problem sequence to be processed according to the fault checking range.
3. The method of any one of claims 1-2, further comprising: if the problem cluster does not contain at least one problem to be processed, determining that a problem index path connected with the initial troubleshooting skeleton node is invalid, generating and returning invalid information, and enabling a user to adjust the system body troubleshooting model according to the invalid information.
4. The method of claim 3, wherein if the fault handling path is a fault location path, determining a fault node corresponding to the problem to be handled according to the fault handling path comprises:
determining a first node pointed by the problem to be processed in the system body fault detection model according to the fault locating path;
judging whether the first node is a fault node or not;
and if the first node is not the fault node, setting the first node as a new starting node to start a new round of fault detection until the fault node is determined.
5. The method of claim 4, wherein if the fault handling path is a fault removal path, determining a fault node corresponding to the problem to be handled according to the fault handling path comprises:
determining a second node pointed by the problem to be processed in the system body fault diagnosis model according to the fault diagnosis path;
determining a second fault detection range corresponding to the second node in the system body fault detection model;
and removing the second fault investigation range from the first fault investigation range to obtain a third fault investigation range, and determining a fault node corresponding to the problem to be processed from the third fault investigation range.
6. The utility model provides a quick troubleshooting device of guided system trouble, is applied to system body trouble shooting model, system body trouble shooting model includes that the system constitutes skeleton node, trouble node, problem index path and fault handling route, its characterized in that includes:
the first determining unit is used for determining an initial troubleshooting skeleton node from a preset system body troubleshooting model, and determining a first troubleshooting range according to the initial troubleshooting skeleton node and the system body troubleshooting model;
the judging unit is used for determining a problem cluster corresponding to a problem node connected with the initial investigation framework node through a problem index path and judging whether the problem cluster contains at least one problem to be processed or not;
the second determining unit is used for performing fault location and troubleshooting according to the first fault troubleshooting range if the problem cluster contains at least one problem to be processed, and determining a fault node corresponding to the at least one problem to be processed; the method is particularly used for: determining a fault node corresponding to each problem to be processed in the at least one problem to be processed according to the first fault troubleshooting range, and determining a fault phenomenon corresponding to each problem to be processed according to a first mapping relation preset between the fault node and the fault phenomenon;
determining an answer set corresponding to each to-be-processed question according to a second mapping relation preset between the questions and the answer set, and judging whether an answer matched with the fault phenomenon exists in the answer set or not;
if yes, determining a fault processing path corresponding to each to-be-processed problem according to the answer, and determining a fault node corresponding to the to-be-processed problem according to the fault processing path, wherein the fault processing path comprises a fault locating path or a fault removing path.
7. The apparatus of claim 6, wherein if the fault handling path is a fault locating path, the second determining unit is specifically configured to:
determining a first node pointed by the problem to be processed in the system body fault detection model according to the fault locating path;
judging whether the first node is a fault node or not;
and if the first node is not the fault node, setting the first node as a new starting node to start a new round of fault detection until the fault node is determined.
8. The apparatus of claim 7, wherein if the failure handling path is a failure removal path, the second determining unit is specifically configured to:
determining a second node pointed by the problem to be processed in the system body fault diagnosis model according to the fault diagnosis path;
determining a second fault detection range corresponding to the second node in the system body fault detection model;
and removing the second fault investigation range from the first fault investigation range to obtain a third fault investigation range, and determining a fault node corresponding to the problem to be processed from the third fault investigation range.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011166795.5A CN112434193B (en) | 2020-10-27 | 2020-10-27 | Method and device for rapidly troubleshooting guided system |
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