CN112291306B - Method, device, terminal and storage medium for submitting name modification application on line - Google Patents

Method, device, terminal and storage medium for submitting name modification application on line Download PDF

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CN112291306B
CN112291306B CN202011080018.9A CN202011080018A CN112291306B CN 112291306 B CN112291306 B CN 112291306B CN 202011080018 A CN202011080018 A CN 202011080018A CN 112291306 B CN112291306 B CN 112291306B
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name
passenger
modification
modification request
area
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CN112291306A (en
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申志洁
张超
王颖钏
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Suzhou Chuanglv Tianxia Information Technology Co ltd
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Suzhou Chuanglv Tianxia Information Technology Co ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/56Provisioning of proxy services
    • H04L67/568Storing data temporarily at an intermediate stage, e.g. caching
    • H04L67/5682Policies or rules for updating, deleting or replacing the stored data
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/10Protocols in which an application is distributed across nodes in the network
    • H04L67/1095Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes

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Abstract

The application relates to a method, a device, a terminal and a storage medium for online submitting a name-modifying application, wherein the method comprises the following steps: receiving an order modification request; recording all passenger names in the order modification request and generating a passenger information interface to be presented; adjusting all passenger names to a modifiable area and an unmodified area respectively according to the order modification request and a preset airline hostess renaming rule; presenting a passenger information interface; receiving a rename request; identifying the passenger name and the corresponding area in the renaming request; receiving certificate data and name modification requests submitted by users; judging whether the name modification request conforms to the specification; and displaying a renaming progress interface corresponding to the modification request. The application has the technical effects that: the user does not need to communicate with the customer service staff repeatedly for modifying the information in the process of modifying the name, so that the user experience in the process of modifying the name of the passenger is improved.

Description

Method, device, terminal and storage medium for submitting name modification application on line
Technical Field
The present application relates to the technical field of ticket information modification, and in particular, to a method, an apparatus, a terminal, and a storage medium for online submitting a modified name application.
Background
With the continuous development of internet technology, the phenomenon that users book airline tickets on the internet is more and more common, and after the airline tickets are booked, the situation that individual characters in the names of passengers have errors and need to be modified is inevitable.
When the passenger name is modified in the related technology, a user needs to contact a customer service staff by telephone and verbally express a request of modifying the name, the customer service staff needs to inquire whether the corresponding airline company allows the name modification according to the associated order of the user, and if the name modification is allowed, the user needs to upload information such as a boarding certificate photo and the like subsequently; the whole modification process is mainly carried out in a manual operation mode, time and labor are wasted, and user experience is poor.
Disclosure of Invention
In order to help solve the problems that passenger name modification operation is time-consuming and labor-consuming and user experience is poor, the method, the device, the terminal and the storage medium for online submitting the name modification application are provided.
In a first aspect, the present application provides a method for online submitting a name-modifying application, which adopts the following technical solution: the method comprises the following steps:
receiving an order modification request, wherein the order modification request comprises a navigation driver name corresponding to the order and all passenger names;
Recording all passenger names in the order modification request and generating a passenger information interface to be presented;
adjusting all the passenger names in the order modification request to a modifiable area and an unmodified area of the passenger information interface to be presented respectively according to the driver name and all the passenger names corresponding to the order modification request and a preset driver renaming rule;
presenting a passenger information interface after all the passenger names are correspondingly adjusted to the corresponding areas in the passenger information interface to be presented;
receiving a renaming request, wherein the renaming request comprises a passenger name and a corresponding area of the passenger name in a passenger information interface;
identifying a corresponding area of the passenger name in the rename request within a passenger information interface; if the corresponding area is located in the modifiable area, jumping to a modification interface corresponding to the passenger name;
receiving certificate information and a name modification request submitted by a user, wherein the name modification request comprises a passenger name before modification and a passenger name after modification;
judging whether the name modification request conforms to the regulation or not according to the modified passenger name corresponding to the name modification request and a preset airline hostess renaming rule; if the modification request meets the regulation, synchronizing the modification request to the customer service work order platform;
And if the name modification request conforms to the specification, displaying a name change progress interface corresponding to the modification request.
Through the technical scheme, a user can modify the passenger name meeting the modification rule on line and submit the modification application, and the modification application can be synchronized to the customer service work order platform, so that customer service personnel can communicate with the corresponding airline company respectively according to the modification record of the customer service work order platform to perform name change operation, and then the result of modifying the name is notified to the client through a telephone; the user does not need to repeatedly communicate with customer service staff for modifying information in the process of modifying the name, so that the user experience in the passenger name modification operation process is improved.
Preferably, the adjusting all the passenger names in the order modification request to the modifiable area and the non-modifiable area of the passenger information interface to be presented respectively according to the driver name and all the passenger names corresponding to the order modification request and a preconfigured driver renaming rule includes:
inquiring whether the corresponding navigation department in the navigation department name changing rule allows name changing according to the navigation department name corresponding to the modification request; if not, adjusting all passenger names in the order modification request to an unmodified area in a passenger information interface to be presented; otherwise, all passenger names within the order modification request are adjusted to a modifiable area within the passenger information interface to be presented.
Through the technical scheme, when a customer submits an order modification request in a click mode, the system firstly extracts the name of the corresponding navigation department in the order information, inquires whether the navigation department is allowed to modify the name or not in a preset navigation department modification rule according to the extracted name of the navigation department, and presents the inquired matching result on the passenger information interface, so that a user can perform related operations according to the prompt of the passenger information interface.
Preferably, before the adjusting all the passenger names in the order modification request to the modifiable area in the passenger information interface, the method further includes:
judging whether the word number of the passenger name corresponding to the modification request meets the word number range requirement corresponding to the passenger name which is allowed to be modified in the name modification rule of the navigation department; adjusting the passenger name which does not meet the requirements to an unmodified area in the passenger information interface to be presented; the passenger name that meets the requirements is adjusted to a modifiable area within the passenger information interface to be presented.
Through the technical scheme, when a customer submits an order modification request in a click mode, the system can synchronously extract the corresponding passenger name in the order information, inquire whether the passenger name meets the renaming regulation in a preset airline driver renaming rule according to the extracted passenger name, and present the inquired matching result in the passenger information interface, so that a user can conveniently perform related operations according to the prompt of the passenger information interface.
Preferably, before the adjusting the passenger name satisfying the requirement to the modifiable area in the passenger information interface to be presented, the method further comprises:
judging whether the order state of the passenger name corresponding to the modification request is a ticket refunding state; adjusting the passenger name in the ticket refunding state to an unmodified area in a passenger information interface to be presented; the passenger name in the non-refunded state is adjusted to a modifiable area within the passenger information interface to be presented.
Through the technical scheme, the order which is refunded is adjusted to be in an unchangeable state before the user carries out the name change operation, the possibility that the user carries out passenger name change operation on the order which is refunded is reduced, and therefore the workload of background customer service staff is reduced.
Preferably, before the adjusting the passenger name in the non-refunding state to the modifiable area in the passenger information interface to be presented, the method further comprises:
judging whether the passenger name corresponding to the modification request is in a submitted modification state; adjusting the passenger names in the submitted and modified state to a query area in a passenger information interface to be presented; adjusting the passenger name in the non-submitted-modified state to a modifiable area within the passenger information interface to be presented.
The identifying the corresponding region of the passenger name in the rename request within a passenger information interface further comprises: and if the corresponding area is located in the query area, jumping to a renaming progress interface corresponding to the passenger name.
Through the technical scheme, when the user clicks the passenger name submitted for modification, the user can skip to the name modification progress interface corresponding to the passenger name, so that the user can conveniently inquire the name modification progress; meanwhile, the possibility that the user submits the modification request repeatedly for the same passenger name is reduced, and the workload of background customer service staff is further reduced.
Preferably, the determining whether the name modification request meets the specification according to the passenger name before modification corresponding to the name modification request, the passenger name after modification and a preset airline hostess renaming rule includes:
comparing the modified passenger name corresponding to the name modification request with the passenger name before modification to obtain the number of the changed words between the modified passenger name and the passenger name before modification;
judging whether the modified word number meets the range requirement of the modifiable word number in the name modifying rule of the navigation driver; and if so, determining that the name modification request meets the specification.
Through the technical scheme, after the user submits the name modification request, the system can automatically check the modified name and return the name modification request with the modified word number not conforming to the name modification rule of the navigation driver, so that the user can timely modify the modification request.
Preferably, before the step of synchronizing the modification record in the temporary database to the customer service work order platform and displaying the interface of the renaming progress, the method further comprises the following steps:
presenting a secondary confirmation interface, wherein the secondary confirmation interface comprises a confirmation area and a return area; if the user clicks the confirmation area, executing to synchronize the modification records in the temporary database to the customer service work order platform and displaying a renaming progress interface; and if the user clicks the return area, jumping to a modification interface corresponding to the passenger name in the modification record.
Through the technical scheme, before the user modification request is recorded, the user is enabled to check the modification information again, and the possibility that the passenger name modified by the user is still wrong is reduced.
In a second aspect, the present application provides an apparatus for online submitting a name-modifying application, which adopts the following technical solution: the device comprises:
an order request receiving module: the order modification request comprises the name of the driver corresponding to the order and all the names of passengers;
An interface generation module: the passenger information interface is used for recording all passenger names in the order modification request and generating a passenger information interface to be presented;
the area adjusting module: adjusting all the passenger names in the order modification request to a modifiable area and an unmodified area of the passenger information interface to be presented respectively according to the driver name and all the passenger names corresponding to the order modification request and a preset driver renaming rule;
an information interface presentation module: displaying a passenger information interface after all the passenger names are correspondingly adjusted to the corresponding areas in the passenger information interface to be displayed;
a renaming request receiving module: the system comprises a passenger information interface, a name server and a name server, wherein the passenger information interface is used for receiving a name change request which comprises a passenger name and a corresponding area of the passenger name in the passenger information interface;
an area identification module: for identifying a corresponding area of the passenger name in the rename request within a passenger information interface; if the corresponding area is located in the modifiable area, jumping to a modification interface corresponding to the passenger name;
an information receiving module: the system comprises a data processing module, a data processing module and a data processing module, wherein the data processing module is used for receiving certificate information submitted by a user and a name modification request, and the name modification request comprises a passenger name before modification and a passenger name after modification;
A request checking module: the name modification request is used for modifying the name of the passenger according to the name of the passenger and a preset name change rule; if the modification request meets the regulation, synchronizing the modification request to a customer service work order platform;
a progress interface presentation module: and the name changing progress interface is used for displaying the name changing progress interface corresponding to the modification request if the name modification request conforms to the specification.
Through the technical scheme, a user can modify the passenger name meeting the modification rule on line and submit the modification application, and the modification application can be synchronized to the customer service work order platform, so that customer service personnel can communicate with the corresponding airline company respectively according to the modification record of the customer service work order platform to perform name change operation, and then the result of modifying the name is notified to the client through a telephone; the user does not need to repeatedly communicate with the customer service staff for repeated telephone communication on the modified information in the process of modifying the name, so that the user experience in the passenger name modification operation process is improved.
In a third aspect, the present application provides an intelligent terminal, which adopts the following technical scheme: comprising a memory and a processor, the memory having stored thereon a computer program capable of being loaded by the processor and executing the method of any of the above-described on-line filing modified name applications.
Through the technical scheme, the processor in the intelligent terminal can realize the method for submitting the application for modifying the name on line according to the related computer program stored in the memory, so that the user experience in the passenger name modification operation process is improved.
In a fourth aspect, the present application provides a computer-readable storage medium, which adopts the following technical solutions: there is stored a computer program that can be loaded by a processor and executed to perform any of the above-described methods for on-line filing a revised name application.
Through the technical scheme, the method for submitting the application for modifying the name on line can be stored in the readable storage medium, so that the computer program stored in the readable storage medium for submitting the application method for modifying the name on line can be executed by the processor, and the effect of improving the user experience in the passenger name modification operation process is achieved.
Drawings
Fig. 1 is a flowchart of a method for online submission of a revised name application in an embodiment of the present application.
Fig. 2 is a flowchart illustrating the sub-steps of S12 in an embodiment of the present application.
FIG. 3 is a schematic illustration of the area of a passenger information interface in an embodiment of the present application.
FIG. 4 is a flowchart illustrating the sub-steps of S17 and S18 according to an embodiment of the present application.
Fig. 5 is a block diagram illustrating an apparatus for online filing of a modified name application according to an embodiment of the present application.
Reference numerals: 301. an order request receiving module; 302. an interface generation module; 303. a region adjusting module; 304. an information interface presentation module; 305. a renaming request receiving module; 306. a region identification module; 307. an information receiving module; 308. a submission confirmation module; 309. a request checking module; 310. and a progress interface presenting module.
Detailed Description
The present application is described in further detail below with reference to figures 1-5.
The embodiment of the application discloses an on-line submitting name modifying application method.
As shown in fig. 1, the method comprises the steps of:
and S10, receiving an order modification request.
The order modification request comprises the name of the driver corresponding to the order and all the names of the passengers. Specifically, the order modification request is generated while the customer clicks on the corresponding modification interface.
And S11, generating a passenger information interface to be presented.
Specifically, when an order modification request is received, all passenger names in the order modification request are recorded, and a passenger information interface to be presented is generated, wherein the passenger information interface to be presented comprises all passenger names in the corresponding order modification request.
And S12, adjusting the area of the passenger name in the passenger information interface.
With reference to fig. 2, S12 includes the following four sub-steps:
and S121, judging the validity of the modification request.
Specifically, whether the corresponding airline company in the preset airline hostess renaming rule allows renaming is inquired according to the airline hostess name corresponding to the modification request; if so, determining that the modification request is legal and performing step 122; otherwise, determining that the modification request is illegal and adjusting all passenger names in the order modification request to an unmodified area in the passenger information interface to be presented; the preset airline hostess renaming rule comprises the following steps: a list of airlines that are allowed to rename; the range of the number of words corresponding to the name of the passenger allowed to be renamed, for example, the allowed modification of the Chinese characters contained in the name of the passenger within three; a range of allowable modified words, such as allowable modifications in which the number of modified words between the passenger name after modification and the passenger name before modification is within two; a range of allowed increased or decreased word numbers, such as allowed modifications where the increased or decreased word number of the modified passenger name is within one compared to the passenger name before modification.
And S122, judging whether the passenger name is allowed to be modified.
Specifically, whether the word number corresponding to the passenger name corresponding to the modification request meets the word number range corresponding to the passenger name allowed to be renamed in the navigation name-modifying rule is inquired; if the passenger name does not meet the word number range, adjusting the passenger name not meeting the word number range to an unalterable area in the passenger information interface to be presented; if yes, go to S123.
And S123, judging whether the order state corresponding to the passenger name is a refueled state.
Specifically, whether the order states corresponding to all the passenger names located in the modifiable area are the ticket refunding states or not is inquired; if the passenger name is in the ticket refunding state, the passenger name which is refunded is correspondingly adjusted to an unmodified area in a passenger information interface to be presented; otherwise, S124 is executed.
S124, determine whether the passenger name is in a status of submitted for modification.
Inquiring whether the modification states corresponding to all the passenger names in the modification area are the states of submitted modification; adjusting the passenger names in the submitted and modified state to a query area in a passenger information interface to be presented; the remaining passenger names are adjusted to modifiable areas within the passenger information interface to be presented.
And S13, presenting a passenger information interface.
In combination with fig. 3, specifically, the adjusted passenger names are respectively and correspondingly presented in the modifiable area, the non-modifiable area and the query area in the passenger information interface, so that the user can perform related operations according to the indication of each area.
And S14, receiving a renaming request.
Wherein, the roll call request comprises the passenger name clicked by the user and the corresponding area of the passenger name in the passenger information interface.
S15, the area where the passenger name is located is identified.
Specifically, a corresponding area of the passenger name in the passenger information interface in the renaming request is identified, and if the corresponding area is a modifiable area, the passenger name is jumped to a modification interface corresponding to the passenger name; if the corresponding area is an area which can not be modified, no response is carried out; and if the corresponding area is the query area, jumping to a renaming progress interface corresponding to the passenger name.
And S16, receiving the certificate material and the name modification request submitted by the user.
The certificate data comprise identity cards, passports and other onboard certificate photos which can prove the identity of the user and are uploaded by the user on a modification interface; if the passenger takes the airplane and the certificate photo has the problems of edge deletion, blurring, exposure and the like, the passenger does not receive the certificate photo, and the passenger skips to a modification interface corresponding to the passenger name again to guide the client to upload again; the name modification request includes the passenger name before modification and the passenger name after modification.
S17, determine whether the name modification meets the specification.
In conjunction with fig. 4, S17 includes the following two substeps:
and S171, comparing the number of the changed words before and after the passenger name is modified.
Specifically, the modified passenger name corresponding to the name modification request is compared with the passenger name before modification to obtain the number of the modified words between the modified passenger name and the passenger name before modification; altering the word count includes replacing the word count and increasing or decreasing the word count.
S172, judging whether the number of the modified words meets the specification.
Specifically, whether the modified word number meets a word number range allowed to be modified and a word number range allowed to be increased or decreased in the navigation name modifying rule is inquired; if yes, go to step S18; if not, the specific reason and the solution which are not in accordance with the regulation are displayed.
And S18, judging whether the user confirms for the second time.
With reference to fig. 4, S18 specifically includes the following two sub-steps:
and S181, judging whether the user colludes that the user reads and agrees with the navigation rule.
Specifically, it is determined whether the user has clicked on a confirmation area in front of the "i have read and agree to the navigation rule" relevant description popped up on the modification interface corresponding to the passenger name, and if the user has clicked on the check, step 212 is executed; otherwise the system does not respond.
And S182, judging whether the customer clicks secondary confirmation or not.
Specifically, if the name modification meets the regulation, a secondary confirmation interface is presented, and the secondary confirmation interface comprises a confirmation area and a return area; if the user clicks the confirmation area, S19 is performed; and if the user clicks the return area, jumping to a modification interface corresponding to the passenger name in the modification record.
And S19, synchronously modifying the record.
Specifically, the modification records are synchronized to a customer service work order platform; therefore, customer service staff can communicate with the corresponding airlines respectively to carry out name changing operation according to the modification records of the customer service work order platform, and then the customer is informed of the name modification result through a telephone.
And S20, displaying a renaming progress interface.
Specifically, the display of the renaming progress interface comprises changing, successful changing and failure changing, the display state of the renaming progress interface is modified by customer service staff according to the communication result, and the reason of the renaming failure is displayed when the interface of the renaming failure is displayed.
The implementation principle of the embodiment of the application is as follows: the user can enter a name modification interface corresponding to a user order through a mobile terminal such as a mobile phone or a computer, then relevant information required by name modification is filled in the interface and certificate information is uploaded, after the fact that the information filled in by the user and the uploaded certificate information meet the regulations is verified, a modification request of the user is recorded, and the relevant modification information is synchronized to a customer service work order platform, so that background customer service staff can communicate with corresponding airlines respectively to perform name modification operation according to data of the customer service work order platform, and then the customer is informed of the name modification result through a telephone; therefore, the user does not need to perform repeated telephone communication with customer service personnel for modifying information in the process of modifying the name, and the user experience in the passenger name modification operation process is improved.
Based on the method, the embodiment of the application also discloses an on-line submitting name-modifying application device.
As shown in fig. 5, the apparatus includes the following modules:
the order request receiving module 301: the order modification request comprises the name of the driver corresponding to the order and all the names of passengers;
the interface generation module 302: the passenger information interface is used for recording all passenger names in the order modification request and generating a passenger information interface to be presented;
the region adjusting module 303: the passenger name modification system is used for respectively adjusting all the passenger names in the order modification request to a modifiable area and an unmodified area of a passenger information interface to be presented according to the driver name corresponding to the order modification request, all the passenger names and a preset driver name modification rule;
the information interface presentation module 304: the passenger information interface is presented after all the passenger names are correspondingly adjusted to the corresponding areas in the passenger information interface to be presented;
the rename request receiving module 305: the system comprises a passenger information interface, a name server and a name server, wherein the passenger information interface is used for receiving a name change request which comprises a passenger name and a corresponding area of the passenger name in the passenger information interface;
the region identification module 306: a corresponding area in the passenger information interface for identifying the passenger name in the renaming request; if the corresponding area is located in the modifiable area, jumping to a modification interface corresponding to the passenger name;
The information receiving module 307: the system is used for receiving credential data submitted by a user and a name modification request, wherein the name modification request comprises a passenger name before modification and a passenger name after modification;
the commit validation module 308: used for judging whether the user carries out secondary confirmation before submitting;
the request checking module 309: the name modification request is used for judging whether the name modification request accords with the regulation or not according to the modified passenger name corresponding to the name modification request and a preset name modification rule of the driver; if the modification request meets the regulation, synchronizing the modification request to the customer service work order platform;
the progress interface presentation module 310: and the name changing progress interface is used for displaying the name changing progress interface corresponding to the modification request if the name modification request conforms to the specification.
The embodiment of the application also discloses an intelligent terminal.
Specifically, the intelligent terminal comprises a memory and a processor, wherein the memory is stored with a computer program which can be loaded by the processor and executes the method for submitting the revised name application on line.
The embodiment of the application also discloses a computer readable storage medium.
Specifically, the computer-readable storage medium, which stores a computer program that can be loaded by a processor and executes the above-mentioned method for applying for a revised name on-line, includes, for example: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read-only memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
The present embodiment is only for explaining the present invention, and it is not limited to the present invention, and those skilled in the art can make modifications of the present embodiment without inventive contribution as needed after reading the present specification, but all of them are protected by patent law within the scope of the claims of the present invention.

Claims (10)

1. A method for on-line submission of a revised name application, the method comprising:
receiving an order modification request, wherein the order modification request comprises a navigation driver name corresponding to the order and all passenger names;
recording all passenger names in the order modification request and generating a passenger information interface to be presented;
adjusting all the passenger names in the order modification request to a modifiable area and an unmodified area of the passenger information interface to be presented respectively according to the driver name and all the passenger names corresponding to the order modification request and a preset driver renaming rule;
presenting a passenger information interface after all the passenger names are correspondingly adjusted to the corresponding areas in the passenger information interface to be presented;
receiving a renaming request, wherein the renaming request comprises a passenger name and a corresponding area of the passenger name in a passenger information interface;
Identifying a corresponding area of the passenger name in the rename request within a passenger information interface; if the corresponding area is located in the modifiable area, jumping to a modification interface corresponding to the passenger name;
receiving certificate information and a name modification request submitted by a user, wherein the name modification request comprises a passenger name before modification and a passenger name after modification;
judging whether the name modification request conforms to the regulation or not according to the modified passenger name corresponding to the name modification request and a preset airline hostess renaming rule; if the modification request meets the regulation, synchronizing the modification request to the customer service work order platform;
and if the name modification request conforms to the specification, displaying a renaming progress interface corresponding to the modification request.
2. The method of claim 1, wherein the adjusting all the passenger names in the order modification request to the modifiable area and the non-modifiable area of the passenger information interface to be presented according to the driver name and all the passenger names corresponding to the order modification request and a preconfigured driver renaming rule comprises:
Inquiring whether the corresponding navigation department in the navigation department name changing rule allows name changing according to the name of the navigation department corresponding to the modification request; if not, adjusting all passenger names in the order modification request to an unmodified area in a passenger information interface to be presented; otherwise, all passenger names in the order modification request are adjusted to a modifiable area in the passenger information interface to be presented.
3. The method of claim 2, further comprising, prior to said adjusting all passenger names in said order modification request to a modifiable area in a passenger information interface:
judging whether the word number of the passenger name corresponding to the modification request meets the word number range requirement corresponding to the passenger name which is allowed to be modified in the name modification rule of the navigation department; adjusting the passenger name which does not meet the requirements to an unmodified area in the passenger information interface to be presented; the passenger name that meets the requirements is adjusted to a modifiable area within the passenger information interface to be presented.
4. The method of on-line submission of a revised name application of claim 1, further including, prior to adjusting the passenger name that meets the requirements to a modifiable area within the passenger information interface to be presented:
Judging whether the order state of the passenger name corresponding to the modification request is a ticket refunding state; adjusting the passenger name in the ticket refunding state to an unmodified area in a passenger information interface to be presented; the passenger name in the non-refunded state is adjusted to a modifiable area within the passenger information interface to be presented.
5. The method of claim 4, further comprising, prior to adjusting the passenger name in the non-refunded state to a modifiable area within a passenger information interface to be presented:
judging whether the passenger name corresponding to the modification request is in a submitted modification state; adjusting the passenger names in the submitted and modified state to a query area in a passenger information interface to be presented; adjusting the passenger name in the non-submitted-modified state to a modifiable area within the passenger information interface to be presented;
the identifying the corresponding region of the passenger name in the rename request within the passenger information interface further comprises: and if the corresponding area is located in the query area, jumping to a renaming progress interface corresponding to the passenger name.
6. The method of claim 1, wherein the determining whether the name modification request meets specifications according to the pre-modified passenger name and the modified passenger name corresponding to the name modification request and pre-configured driver renaming rules comprises:
Comparing the modified passenger name corresponding to the name modification request with the passenger name before modification to obtain the number of the changed words between the modified passenger name and the passenger name before modification;
judging whether the changed word number meets the range requirement of the changeable word number in the name changing rule of the navigation department or not; and if so, determining that the name modification request meets the specification.
7. The method of claim 1, further comprising, prior to synchronizing modification records in the temporary database to the customer service worksheet platform and displaying a rename progress interface:
presenting a secondary confirmation interface, wherein the secondary confirmation interface comprises a confirmation area and a return area; if the user clicks the confirmation area, the modification records in the temporary database are synchronized to the customer service work order platform, and a renaming progress interface is displayed; and if the user clicks the return area, jumping to a modification interface corresponding to the passenger name in the modification record.
8. An apparatus for in-line submission of a revised name application, the apparatus comprising:
order request receiving module (301): the order modification request comprises the name of the driver corresponding to the order and all the names of passengers;
Interface generation module (302): the passenger information interface is used for recording all passenger names in the order modification request and generating a passenger information interface to be presented;
a region adjustment module (303): adjusting all the passenger names in the order modification request to a modifiable area and an unmodified area of the passenger information interface to be presented respectively according to the driver name and all the passenger names corresponding to the order modification request and a preset driver renaming rule;
an information interface presentation module (304): displaying a passenger information interface after all the passenger names are correspondingly adjusted to the corresponding areas in the passenger information interface to be displayed;
renaming request receiving module (305): the system comprises a passenger information interface, a name server and a name server, wherein the passenger information interface is used for receiving a name change request which comprises a passenger name and a corresponding area of the passenger name in the passenger information interface;
region identification module (306): for identifying a corresponding area of the passenger name in the rename request within a passenger information interface; if the corresponding area is located in the modifiable area, jumping to a modification interface corresponding to the passenger name;
information reception module (307): the system comprises a data processing module, a data processing module and a data processing module, wherein the data processing module is used for receiving certificate information submitted by a user and a name modification request, and the name modification request comprises a passenger name before modification and a passenger name after modification;
Request checking module (309): the name modification device is used for judging whether the name modification request accords with the regulation or not according to the modified passenger name corresponding to the name modification request and a preset navigation driver renaming rule; if the modification request meets the regulation, synchronizing the modification request to the customer service work order platform;
progress interface presentation module (310): and the name changing progress interface is used for displaying the name changing progress interface corresponding to the modification request if the name modification request conforms to the specification.
9. An intelligent terminal, comprising a memory and a processor, the memory having stored thereon a computer program that can be loaded by the processor and that executes the method according to any one of claims 1 to 7.
10. A computer-readable storage medium, in which a computer program is stored which can be loaded by a processor and which executes the method of any one of claims 1 to 7.
CN202011080018.9A 2020-10-10 2020-10-10 Method, device, terminal and storage medium for submitting name modification application on line Active CN112291306B (en)

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