CN112241878A - Police self-service terminal, police self-service processing method and computer storage medium - Google Patents

Police self-service terminal, police self-service processing method and computer storage medium Download PDF

Info

Publication number
CN112241878A
CN112241878A CN202011281550.7A CN202011281550A CN112241878A CN 112241878 A CN112241878 A CN 112241878A CN 202011281550 A CN202011281550 A CN 202011281550A CN 112241878 A CN112241878 A CN 112241878A
Authority
CN
China
Prior art keywords
police
user
service
self
information
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN202011281550.7A
Other languages
Chinese (zh)
Inventor
沙学东
贺松
谢勇
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Shanghai Shufeng Information Technology Co ltd
Original Assignee
Shanghai Shufeng Information Technology Co ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shanghai Shufeng Information Technology Co ltd filed Critical Shanghai Shufeng Information Technology Co ltd
Priority to CN202011281550.7A priority Critical patent/CN112241878A/en
Publication of CN112241878A publication Critical patent/CN112241878A/en
Pending legal-status Critical Current

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication
    • G06F21/32—User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/60—Protecting data
    • G06F21/602—Providing cryptographic facilities or services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/26—Government or public services

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Security & Cryptography (AREA)
  • Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • Human Resources & Organizations (AREA)
  • Tourism & Hospitality (AREA)
  • Software Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Business, Economics & Management (AREA)
  • General Health & Medical Sciences (AREA)
  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Primary Health Care (AREA)
  • Data Mining & Analysis (AREA)
  • Development Economics (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Bioethics (AREA)
  • Educational Administration (AREA)

Abstract

The embodiment of the invention discloses a police service self-service terminal, a police service self-service processing method and a computer storage medium. Police service self-service terminal sets up inside closed police service pavilion, including authentication part and police service processing equipment, wherein: the identity authentication component is in communication connection with the police service processing equipment and is used for acquiring user identity authentication information and sending the user identity authentication information to the police service processing equipment; the police service processing equipment is used for authenticating the user identity according to the user identity authentication information, receiving an alarm operation instruction issued by the user after the user identity is determined to pass the authentication, and responding to the alarm operation instruction to generate alarm information. The police service self-service terminal provided by the embodiment of the invention can realize the self-service processing of the police service, thereby reducing the workload of police service workers and simultaneously increasing the security of the police service processing.

Description

Police self-service terminal, police self-service processing method and computer storage medium
Technical Field
The embodiment of the invention relates to the technical field of computer application, in particular to a police service self-service terminal, a police service self-service processing method and a computer storage medium.
Background
At present, when a person reporting a case reports, the person reporting the case needs to locally dispatch a place and police officers to conduct one-to-one face-to-face police affairs. Police personnel need to record and write notes on cases through communication with the alarm personnel.
With the increase of the number of crimes, the number of alarms is also greatly increased. Because a large amount of consultation work is carried out during alarm butt joint, and some police officers are limited to be dispatched, the phenomenon that the counter is often queued for a long time on the spot occurs, and queuing often has very adverse effects on some time-sensitive cases. In addition, when the reporting person and the police officer transact the police face to face, the conversation between the reporting person and the police officer in the open environment cannot ensure the privacy of the reporting information.
Disclosure of Invention
The embodiment of the invention provides a police service self-service terminal, a police service self-service processing method and a storage medium, which are used for realizing the self-service processing of police services, thereby reducing the workload of police workers and simultaneously increasing the security of the police service processing.
In a first aspect, an embodiment of the present invention provides a police self-service terminal, which is disposed inside a closed police kiosk, and includes an identity authentication component and a police service processing device, where:
the identity authentication component is in communication connection with the police service processing equipment and is used for acquiring user identity authentication information and sending the user identity authentication information to the police service processing equipment;
the police service processing equipment is used for authenticating the user identity according to the user identity authentication information, receiving an alarm operation instruction issued by the user after the user identity is determined to pass the authentication, and responding to the alarm operation instruction to generate alarm information.
In a second aspect, an embodiment of the present invention further provides a police self-service processing method, applied to the police self-service terminal in the first aspect, including:
receiving a self-service alarm request and an identity authentication request input by a user;
and under the condition that the identity authentication request is confirmed to pass the identity authentication, self-service processing is carried out on the self-service alarm request to generate alarm information.
In a third aspect, an embodiment of the present invention further provides a computer storage medium, where a computer program is stored, and when the computer program is executed by a processor, the method for police self-service processing provided in any embodiment of the present invention is implemented.
The embodiment of the invention is provided with the identity authentication part and the police service processing equipment in the closed police kiosk to form a police service self-service terminal, which can be used for authenticating the obtained user identity and responding to the alarm operation instruction issued by the user after the authentication is passed so as to generate alarm information, thereby realizing the self-service processing of the police service, solving the problems of low timeliness and confidentiality and the like caused by manual face-to-face processing of report information in the existing alarm process, reducing the workload of police staff, and simultaneously increasing the confidentiality of the police service.
Drawings
Fig. 1 is a schematic diagram of a police self-service terminal according to an embodiment of the present invention;
fig. 2 is a schematic diagram of a network device connection according to an embodiment of the present invention;
fig. 3 is a schematic structural diagram of an identity authentication component according to an embodiment of the present invention;
fig. 4 is a schematic structural diagram of a police self-service terminal according to an embodiment of the present invention;
fig. 5 is a flowchart of a police self-service processing method according to a second embodiment of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention.
It should be further noted that, for the convenience of description, only some but not all of the relevant aspects of the present invention are shown in the drawings. Before discussing exemplary embodiments in more detail, it should be noted that some exemplary embodiments are described as processes or methods depicted as flowcharts. Although a flowchart may describe the operations (or steps) as a sequential process, many of the operations can be performed in parallel, concurrently or simultaneously. In addition, the order of the operations may be re-arranged. The process may be terminated when its operations are completed, but may have additional steps not included in the figure. The processes may correspond to methods, functions, procedures, subroutines, and the like.
Example one
Fig. 1 is a schematic diagram of a police self-service terminal according to an embodiment of the present invention, which is applicable to a user to self-service police services. As shown in fig. 1, the self-service police terminal is disposed inside a closed police kiosk 100, and includes: an identity authentication component 110 and a police service processing device 120, wherein: the identity authentication component 110 is communicatively connected to the police service processing device 120, and is configured to obtain user identity authentication information and send the user identity authentication information to the police service processing device 120. The police service processing device 120 is configured to authenticate the user identity according to the user identity authentication information, receive an alarm operation instruction issued by the user after determining that the user identity passes the authentication, and respond to the alarm operation instruction to generate alarm information. The identity authentication component 110 may be used to identify, among other things, identity authentication information of a user. The user authentication information may be used to verify the user identity. For example, the user identity authentication information may include identity card information, fingerprint information, a face image, voice information, and the like, and the embodiment of the present invention does not limit the specific content of the user identity authentication information. The police service processing device 120 may be a device for self-service processing of police services by a user. Illustratively, the police service processing device 120 may be a computer capacitive touch all-in-one machine, and the display of the police service processing device 120 may be a touch screen display. Optionally, the type of the police service may include a criminal type, an administrative type, a help type, a civil type, or another type, and any service that needs to be assisted by a police may be used as the police service, and the specific service type of the police service is not limited in the embodiment of the present invention. The alarm operation instruction may be an operation instruction issued by the user to the police service processing device 120 to complete the alarm. The alarm operation instruction can be used for uploading evidence, selecting the type of the police service, processing police service data and the like. The alarm information may be information obtained by the police service processing device 120 responding to the alarm operation instruction, and for example, the alarm information may include, but is not limited to, alarm content in text form (such as a script information, and the like), an image uploaded by a user, a video, or audio, and the like, and the specific content of the alarm information is not limited in the embodiment of the present invention.
In the embodiment of the present invention, the self-service police terminal may be placed inside the closed police kiosk 100, and optionally, a noise reduction film may be adhered to the inside of the closed police kiosk 100 to enhance the sound insulation effect. The identity authentication part 110 in the police self-service terminal and the police service processing device 120 have a communication connection relationship, that is, the identity authentication part 110 and the police service processing device 120 can perform data transmission. After obtaining the user authentication information, the identity authentication component 110 may send the user authentication information to the police service processing device 120.
Accordingly, after receiving the user identity authentication information sent by the identity authentication component 110, the police service processing device 120 may authenticate the user identity authentication information, and if the user identity authentication information passes the authentication, further receive an alarm operation instruction issued by the user, and respond to the alarm operation instruction to generate alarm information corresponding to the alarm operation instruction.
For example, assuming that a user needs to handle a criminal type of police service, the user selects a criminal type of the police service type by issuing an alarm operation instruction. The police service processing device 120 responds to the issued alarm operation instruction, that is, the screen of the police service processing device 120 displays the sub-services in the criminal type police service for the user to select, where the sub-services in the criminal type police service may include drug crime, financial crime, violent crime, and the like. For example, the user selects violent crimes in criminal type police service by issuing an alarm operation instruction, and the screen of the police service processing device 120 pops up a record flow interface corresponding to the alarm operation instruction issued by the user, so that the user fills in the record. The entry may be a text type of alarm content provided by the police service processing device 120 to the user and required to be filled in by the user. The page content of the writing process can be preset by the police through a template. After the user completes the filling of the page content of the record process, the police service processing device 120 generates an alarm record for the record content filled by the user and stores the alarm record. The record flow page can include a case place, casualties, case time, case brief situations, loss values and the like. The embodiment of the invention does not limit the specific content of the page of the writing process.
Fig. 2 is a schematic diagram of a network device connection provided in an embodiment of the present invention, and in an alternative embodiment of the present invention, as shown in fig. 2, the police self-service terminal may further include a network device 200, where the network device 200 is in communication connection with the police service processing device 120, and is used to establish a communication connection between the police service processing device 120 and the police server 210 and/or the police terminal 220; the police service processing device 120 is further configured to send the alarm information to the police terminal 220 through the network device, and receive a network call initiated by a police officer through the police terminal 220, so as to modify or confirm the alarm information for the user.
The network device 200 may be a communication connection device in a wired or wireless form, and may be used for data transmission. The police service server 210 is in communication connection with the police service processing device 120, and may be configured to authenticate the user identity authentication information; police terminal 220 may be a police officer's job terminal. The network call may include a voice or video call between the police officer and the user.
Specifically, the police service processing device 120 may be communicatively connected to the police server 210 and/or the police terminal 220 through the network device 200. The police service processing device 120 may compare and match the received user identity authentication information with the citizen identity information in the police service server 210, and if the matching is successful, determine that the user identity is authenticated. The police service processing device 120 may send the generated alarm information to the police terminal 220 through the network device 200, and when the police officer checks the alarm information through the police terminal 220 and approaches completion, the police officer may initiate a network call to the police service processing device 120 used by the user through the police terminal 220. Therefore, the police officer and the user can modify or confirm the alarm information in real time through network communication.
For example, when the police officer obtains the alarm information sent by the police business processing device 120 through the police terminal 220 and finds that the content of the alarm information is wrongly filled or needs to inquire about a reporting person, the police officer may initiate a network call to the police business processing device 120 used by the user through the police terminal 220. The user may receive the network call through the police service processing device 120, and at this time, the police service staff and the user may process the alarm information in real time through the network call. Specifically, the police officer can remotely guide the user through the network call to help the user perfect or modify the alarm information. For example, the police officer can ask the user whether the information such as the contact phone or the contact address in the alarm information is correct. If the user finds that the contact telephone is wrongly filled, the user can inform the police officer that the contact telephone information is wrongly filled and needs to be modified. At this time, the user may modify the contact call in the alarm information through the police service processing apparatus 120. After the modification is completed, the police service processing device 120 may send the modified alarm information to the police terminal 220 in real time for the police officer to confirm. Besides, the user can modify and confirm the relevant evidence and the like in the alarm information.
Fig. 3 is a schematic structural diagram of an identity authentication component according to an embodiment of the present invention, and in an alternative embodiment of the present invention, as shown in fig. 3, the identity authentication component 110 may include an identity card reader 111, a fingerprint acquirer 112, a sound pickup 113, and a camera 114; the identity card reader 111 is configured to read identity card information of a user, and send the identity card information to the police service processing device 120; the camera 114 is configured to obtain a face image of the user, and send the face image of the user to the police service processing device 120; the fingerprint collector 112 is configured to obtain fingerprint information of a user, and send the fingerprint information to the police service processing device 120; the sound pickup 113 is configured to collect user voice information and send the user voice information to the police service processing device 120; the police service processing device 120 is configured to authenticate the user identity according to at least one of the identity card information, the user face image, the fingerprint information, and the user voice information.
In embodiments of the present invention, identity authentication component 110 may include components for a variety of different authentication functions. Optionally, the identity authentication component 110 may include, but is not limited to, an identification card reader 111, a fingerprint collector 112, a microphone 113, and a camera 114. Accordingly, the police service processing device 120 may employ a variety of available authentication methods. For example, the identity authentication part 110 may obtain user identification card information through an identification card reader 111, a face image of the user through a camera 114, fingerprint information of the user through a fingerprint collector 112, voice information of the user through a microphone 113, and the like. After obtaining the user identity authentication information, the identity authentication component 110 may send the user identity authentication information to the police service processing device 120. The police service processing device 120 authenticates the user identity according to the at least one item of user identity authentication information sent by the identity authentication component 110.
For example, the police service processing device 120 may authenticate the user identity through any user identity authentication information. For example, the police service processing device 120 acquires the identification card information sent by the identification card reader 111, and compares and matches the acquired user identification card information with the citizen identification card information stored in the police service server 210. And if the matching is successful, confirming that the identity card information is valid, and determining that the user identity passes the authentication. The police service processing device 120 may further obtain a face image of the user sent by the camera 114, and compare and match the face image with the face image data stored in the police service server 210. And if the matching is determined to be successful, determining that the user identity is authenticated. The police service processing device 120 may further obtain the user fingerprint information sent by the fingerprint collector 112 to compare and match with the fingerprint data stored in the police service server 210. And if the matching is confirmed to be successful, determining that the user identity is authenticated. The police service processing device 120 may also obtain the user voice information sent by the sound pickup 113, and compare and match the user voice information with the voiceprint data stored in the police service server 210. And if the matching is determined to be successful, determining that the user identity is authenticated. In order to enhance the reliability of the user identity authentication, the user identity can be authenticated according to two or more items of combination in the user identity authentication information. For example, the police service processing device 120 acquires the user identification card information sent by the identification card reader 111 and the user face image sent by the camera 114, and compares and matches the acquired user identification card information with the citizen identification card information in the police service server. If the matching is successful, the face image stored in the police server 210 is compared with the face image of the user collected by the camera for matching, and if the two images can be confirmed to be the same person through comparison, the identity of the user is confirmed to pass the authentication.
Fig. 4 is a schematic structural diagram of a police self-service terminal according to an embodiment of the present invention, and in an optional embodiment of the present invention, as shown in fig. 4, the police self-service terminal may further include a voice sound 140 and an IP camera 150, where: the voice sound 140 is in communication connection with the police service processing device 120, and is used for broadcasting voice prompt words to users; the IP camera 150 is communicatively connected to the police service processing device 120, and is configured to obtain a monitoring video inside the closed police kiosk 100 to monitor the closed police kiosk 100.
The voice prompt words may be prompt words broadcast to the user after the user enters the closed police kiosk 100, and the closed police kiosk 100 may be, for example, "welcome to police self-service terminal. Accordingly, the voice speaker 140 may play a voice prompt such as "welcome police kiosk" when the door of the closed police kiosk 100 is opened. When the user self-transacts the police service at the police service processing device 120, the IP camera 150 may collect the operation condition of the user at the closed police kiosk 100 in real time to store the monitoring video. As shown in fig. 2 and 4, the monitoring video of the closed type police kiosk 100 can be transmitted to the police terminal 220 through the network device 200, so that the police personnel can monitor the closed type police kiosk 100 through the monitoring video.
In an alternative embodiment of the present invention, as shown in fig. 4, the police self-service terminal may further comprise an electronic sign pen 160, and the electronic sign pen 160 is communicatively connected to the police service processing apparatus 120 and is configured to input the electronic signature to the police service processing apparatus 120.
For example, after the user completes the alarm information filling, the police service processing device 120 may acquire the alarm information filled by the user and prompt the user to confirm, and after the user confirms that the alarm information is correct, the user may sign the alarm information with the electronic sign pen 160.
In an optional embodiment of the present invention, the police service processing device 120 may be further configured to generate an electronic signature of the user according to the electronic signature, synthesize an alarm picture from the electronic signature and the alarm information, and encrypt and store the alarm picture.
The signature information may be data information generated by an electronic signature word obtained after the user signs the signature on the police service processing device 120 through the electronic signature pen 160.
Specifically, after acquiring the electronic signature handwriting that the user confirms to the filled-in alarm record, the police service processing device 120 generates the electronic signature information of the user according to the electronic signature handwriting. And synthesizing the electronic signature information, the user uploading picture in the alarm information and the alarm record filled by the user into an alarm picture, and encrypting and storing the alarm picture by the police service processing equipment 120 through an encryption algorithm. Optionally, the encryption algorithm may be, for example, an image watermarking algorithm, and the embodiment of the present invention does not limit a specific algorithm type of the encryption algorithm.
In an optional embodiment of the present invention, the police service processing device 120 may be further configured to generate an electronic signature message of the user according to the fingerprint information, synthesize an alarm picture for the electronic signature message and the alarm message, and encrypt and store the alarm picture.
Optionally, the fingerprint acquirer 112 acquires the user fingerprint information and sends the user fingerprint information to the police service processing device 120, and the police service processing device 120 stores the user fingerprint information. When the user confirms that the filled-in alarm information is correct, the user fingerprint information stored by the police service processing equipment 120 can be used as the electronic signature information of the user. And synthesizing the fingerprint information of the user, the evidence uploaded by the user in the alarm information, the alarm record filled by the user and the like into an alarm picture, and encrypting and storing the alarm picture by the police service processing equipment 120 through an encryption algorithm.
In an alternative embodiment of the present invention, as shown in fig. 4, the police self-service terminal may further include a printer 130, and the printer 130 is communicatively connected to the police service processing device 120 for printing the alarm receipt.
The alarm receipt can be a proof that the police officer has accepted the alarm service. The alarm receipt sheet may include the name of the alarm person, the promise of the public security organization to legally process the alarm person's response, the alarm contact telephone, the police supervision telephone, the name of the on-duty policeman, and the like.
In an alternative embodiment of the present invention, as shown in fig. 3 and 4, the closed police kiosk 100 may further include a table 101, which is disposed at one side of the wall of the closed police kiosk 100 and perpendicular to the wall, for placing the authentication component 110 and the police service processing device 120.
Fig. 4 is a schematic structural diagram of a self-service police terminal according to an embodiment of the present invention, where the self-service police terminal is disposed inside a closed police kiosk 100, and the self-service police terminal includes a police service processing device 120, a printer 130, a voice sound 140, an IP camera 150, and an electronic sign pen 160. The sound pickup 113 and the camera 114 are provided on the upper portion of the police service processing apparatus 120. And the desk board 101 is arranged on one side of the wall of the closed police kiosk 100 and is vertical to the wall, and is used for placing the identity card reader 111, the fingerprint collector 112, the police service processing equipment 120, the printer 130 and the electronic sign pen 160. The voice sound 140 and the IP camera 150 are connected to the police service processing device 120, and are respectively disposed on the upper left corner and the upper right corner of the wall body on the same wall body as the desk board 101.
The embodiment of the invention is provided with the identity authentication part and the police service processing equipment in the closed police kiosk to form a police service self-service terminal, which can be used for authenticating the obtained user identity and responding to the alarm operation instruction issued by the user after the authentication is passed so as to generate alarm information, thereby realizing the self-service processing of the police service, solving the problems of low timeliness and confidentiality and the like caused by manual face-to-face processing of report information in the existing alarm process, reducing the workload of police staff, and simultaneously increasing the confidentiality of the police service.
Example two
Fig. 5 is a flowchart of a police self-service processing method provided in the second embodiment of the present invention, where this embodiment may be used for a user to self-service police service, and the method may be executed by a police self-service terminal, where the terminal may be implemented by software and/or hardware, and may be generally integrated in a computer device, as shown in fig. 5, the method includes the following operations:
s210, receiving a self-service alarm request and an identity authentication request input by a user.
The self-service alarm request can be a request sent to the alarm self-service terminal according to the alarm requirement of the user. The authentication request may be a request for authenticating the user identity based on the user authentication information.
In the embodiment of the application, the police service self-service terminal can receive the self-service alarm request and the identity authentication request input by the user so as to assist the user in self-service processing of the police service.
For example, the user may trigger the "i want to alarm" virtual function key to trigger the self-help alarm request through the touch screen of the self-help police terminal. Meanwhile, the user can input the identity authentication information of the user through various identity authentication components so as to initiate an identity authentication request to the police self-service terminal.
S220, under the condition that the identity authentication request is confirmed to pass the identity authentication, self-service processing is carried out on the self-service alarm request to generate alarm information.
Correspondingly, after receiving the self-service alarm request input by the user, the police service self-service terminal can require the user to firstly perform identity authentication, and after receiving the identity authentication request of the user, authenticate the user identity authentication information input by the user. And if the user identity is confirmed to pass the authentication, self-service processing is carried out on the self-service alarm request input by the user.
For example, assuming that a self-service alarm request input by a user at a self-service police terminal is a self-service criminal case alarm request, the self-service police terminal prompts the user to perform identity authentication after receiving the self-service alarm request, and the user can send user identity authentication information to the self-service police terminal through a fingerprint collector, an identity card reader, a camera or a sound pickup. And the police self-service terminal acquires the user identity authentication information sent by the identity authentication part and authenticates the user identity authentication information. After the user identity authentication information passes the authentication, the user can send an alarm operation instruction to the police self-service terminal. The police self-service terminal can respond to the alarm operation instruction to generate alarm information.
Illustratively, the user completes the filling of the alarm record and the uploading of the evidence through the police self-service terminal, and completes the self-service processing of the self-service alarm request under the condition that no police personnel are required to be present. After the user fills in the alarm record and inputs the electronic signature handwriting, the police officer receives the alarm record filled by the user through the police terminal, and when the police officer finishes auditing the alarm record, the police officer initiates a network call to the police self-service terminal to enable the user to finish modifying and determining the alarm information under the guidance of the police officer. The police self-service terminal receives the electronic signature handwriting input by the user, namely the user confirms that the alarm record is filled in really and commits to fill in the user again, electronic signature information is generated according to the electronic signature handwriting and is used for being combined with alarm information to form an alarm picture, and the alarm picture is encrypted and stored. Finally, the alarm receipt can be printed out through a printer and used for saving the alarm certificate by the user.
In the embodiment of the invention, after the user identity passes the authentication, the self-service alarm request is self-service processed by the police service self-service terminal, the self-service processing of the police service is realized, and the problems of low timeliness and confidentiality and the like caused by manual face-to-face processing of the report information in the existing alarm process are solved, so that the workload of police service workers is reduced, and the confidentiality of the police service processing can be increased.
EXAMPLE III
A third embodiment of the present invention further provides a computer storage medium storing a computer program, where the computer program is executed by a computer processor to perform the police self-service processing method according to any one of the above embodiments of the present invention: receiving a self-service alarm request and an identity authentication request input by a user; and under the condition that the identity authentication request is confirmed to pass the identity authentication, self-service processing is carried out on the self-service alarm request to generate alarm information.
Computer storage media for embodiments of the invention may employ any combination of one or more computer-readable media. The computer readable medium may be a computer readable signal medium or a computer readable storage medium. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the computer readable storage medium would include the following: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a Read-Only Memory (ROM), an Erasable Programmable Read-Only Memory (EPROM) or flash Memory), an optical fiber, a portable compact disc Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this document, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.
A computer readable signal medium may include a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device.
Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, Radio Frequency (RF), etc., or any suitable combination of the foregoing. Computer program code for carrying out operations for aspects of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, Smalltalk, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider).
It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.

Claims (11)

1. The utility model provides a self-service terminal of police service which characterized in that, self-service terminal of police service sets up inside closed police service pavilion, including authentication part and police service processing equipment, wherein:
the identity authentication component is in communication connection with the police service processing equipment and is used for acquiring user identity authentication information and sending the user identity authentication information to the police service processing equipment;
the police service processing equipment is used for authenticating the user identity according to the user identity authentication information, receiving an alarm operation instruction issued by the user after the user identity is determined to pass the authentication, and responding to the alarm operation instruction to generate alarm information.
2. A police self-service terminal according to claim 1, wherein the identity authentication component comprises an identity card reader, a camera, a fingerprint collector and a sound pickup;
the identity card reader is used for reading identity card information of a user and sending the identity card information to the police service processing equipment;
the camera is used for acquiring a face image of a user and sending the face image of the user to the police service processing equipment;
the fingerprint collector is used for acquiring fingerprint information of a user and sending the fingerprint information to the police service processing equipment;
the sound pick-up is used for collecting user voice information and sending the user voice information to the police service processing equipment;
the police service processing equipment is used for authenticating the user identity according to at least one item of the identity card information, the user face image, the fingerprint information and the user voice information.
3. A police self-service terminal as defined in claim 1 further comprising a voice speaker and an IP camera, wherein:
the voice sound is in communication connection with the police service processing equipment and is used for broadcasting voice prompt words to users;
the IP camera is in communication connection with the police service processing equipment and is used for acquiring a monitoring video inside the closed police kiosk so as to monitor the closed police kiosk.
4. A police self-service terminal as defined in claim 1, further comprising a printer, communicatively coupled to the police service processing device, for printing an alarm receipt.
5. A police self-service terminal according to claim 1, further comprising an electronic signature pen, said electronic signature pen being in communication with said police service processing apparatus for inputting electronic signature writing to said police service processing apparatus.
6. A police service self-service terminal according to claim 5, wherein the police service processing device is configured to generate electronic signature information of a user according to the electronic signature handwriting, synthesize an alarm picture for the electronic signature information and the alarm information, and encrypt and store the alarm picture.
7. A police service self-service terminal according to claim 2, wherein the police service processing device is configured to generate electronic signature information of a user according to the fingerprint information, synthesize an alarm picture for the electronic signature information and the alarm information, and encrypt and store the alarm picture.
8. The police self-service terminal according to claim 1, further comprising a network device, wherein the network device is in communication connection with the police service processing device, and is used for establishing communication connection between the police service processing device and a police server and/or a police terminal;
the police service processing equipment is also used for sending the alarm information to the police service terminal through the network equipment, and receiving a network call initiated by a police service worker through the police service terminal so as to modify or confirm the alarm information for a user.
9. The self-service police terminal of claim 1, wherein the closed police kiosk further comprises a table, the table is disposed on one side of the wall of the closed police kiosk and perpendicular to the wall, and is used for placing the identity authentication component and the police service processing equipment.
10. A police self-service business processing method applied to the police self-service terminal of any one of claims 1 to 9,
receiving a self-service alarm request and an identity authentication request input by a user;
and under the condition that the identity authentication request is confirmed to pass the identity authentication, self-service processing is carried out on the self-service alarm request to generate alarm information.
11. A computer storage medium having a computer program stored thereon, wherein the program, when executed by a processor, implements a police self-service business processing method according to claim 10.
CN202011281550.7A 2020-11-16 2020-11-16 Police self-service terminal, police self-service processing method and computer storage medium Pending CN112241878A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202011281550.7A CN112241878A (en) 2020-11-16 2020-11-16 Police self-service terminal, police self-service processing method and computer storage medium

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202011281550.7A CN112241878A (en) 2020-11-16 2020-11-16 Police self-service terminal, police self-service processing method and computer storage medium

Publications (1)

Publication Number Publication Date
CN112241878A true CN112241878A (en) 2021-01-19

Family

ID=74166457

Family Applications (1)

Application Number Title Priority Date Filing Date
CN202011281550.7A Pending CN112241878A (en) 2020-11-16 2020-11-16 Police self-service terminal, police self-service processing method and computer storage medium

Country Status (1)

Country Link
CN (1) CN112241878A (en)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111538876A (en) * 2020-04-09 2020-08-14 武汉虹信技术服务有限责任公司 Self-service alarm receiving and processing service processing method for base-level dispatching station and application thereof
CN113554817A (en) * 2021-07-23 2021-10-26 深圳永联智鼎科技有限公司 Data management self-service device

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111538876A (en) * 2020-04-09 2020-08-14 武汉虹信技术服务有限责任公司 Self-service alarm receiving and processing service processing method for base-level dispatching station and application thereof
CN113554817A (en) * 2021-07-23 2021-10-26 深圳永联智鼎科技有限公司 Data management self-service device

Similar Documents

Publication Publication Date Title
US20210166241A1 (en) Methods, apparatuses, storage mediums and terminal devices for authentication
US8536976B2 (en) Single-channel multi-factor authentication
US9338006B2 (en) Multi-channel multi-factor authentication
US8943583B2 (en) System and method for managing sonic token verifiers
WO2019237718A1 (en) Method for generating payment receiving code and code-scanning security verification method
US20090049298A1 (en) System for remote electronic notarization and signatory verification and authentication/ interface/ interlinked with an advanced steganographic cryptographic protocol
JP2018533142A (en) System and method for authenticating authorship of an electronic signature session
CN112200697B (en) Remote video room watching method, device, equipment and computer storage medium
KR20200024870A (en) User authentication based on radio-identifiable identity documents and gesture request-response protocols
JP2008177929A (en) Door phone system and visitor information display method
CN112241878A (en) Police self-service terminal, police self-service processing method and computer storage medium
CN112104675B (en) Identity verification method and system
US20230306140A1 (en) Platform for providing remote online notarization service
KR101282824B1 (en) Meeting attestation system and providing method thereof
EP3928488A1 (en) System and apparatus for providing authenticable electronic communication
EP2560122B1 (en) Multi-Channel Multi-Factor Authentication
JP2008199618A (en) Method, system, and computer program for using personal communication device to obtain additional information
CN212515893U (en) Self-service terminal of police service
RU2613033C2 (en) Personality remote identification system during electronic signature generation
KR101546390B1 (en) Method of processing authentication information, apparatus performing the same and media storing the same
CN113051546A (en) Double recording method, video and audio acquisition system and computer readable storage medium
WO2018006346A1 (en) Police calling method and system based on mobile terminal and ultrasound
US11615418B2 (en) Account security system
US20220051357A1 (en) System and method for attorney-client privileged digital evidence capture, analysis and collaboration
JP2007243782A (en) Ip call terminal

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination