CN112163169A - Multi-mode user emotion analysis method based on knowledge graph - Google Patents

Multi-mode user emotion analysis method based on knowledge graph Download PDF

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CN112163169A
CN112163169A CN202011055440.9A CN202011055440A CN112163169A CN 112163169 A CN112163169 A CN 112163169A CN 202011055440 A CN202011055440 A CN 202011055440A CN 112163169 A CN112163169 A CN 112163169A
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段玉聪
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Abstract

The invention provides a multimode user emotion analysis method based on a knowledge graph, which comprises the following steps: receiving an emotion analysis service request of a user or acquiring authorization of social network data of a monitored user applied to emotion analysis service; obtaining user social network data, establishing a user graph model based on the user social network data, the user graph model including a data graph DGraphInformation map IGraphAnd knowledge map KGraphSeparately store DDIK、IDIK、KDIKThree types of resources; extracting interaction relation tuples Inter (user) of the user and others from the user atlas model, calculating an Inter (user) substitution function, and analyzing the emotional tendency of the user according to the calculation result; and sending the emotional tendency analysis result to a corresponding user. The method and the system can analyze the emotional tendency of the user based on massive social network data under the condition that the user does not sense the emotional tendency, so that the emotional tendency of the user is analyzedThe user is helped to know the self emotional tendency condition in time and prevent the emotional disturbance.

Description

Multi-mode user emotion analysis method based on knowledge graph
Technical Field
The invention relates to the technical field of data processing, in particular to a knowledge graph-based multi-modal user emotion analysis method.
Background
The development of modern society gradually separates human beings from natural attributes, environmental pollution, fast pace of life, competitive pressure, complex social relationships, bad work and rest time, consumption orientation difference and the like, so that people who have psychological problems are gradually increased, and emotional disorders caused by loving off, strandboard, emotional fluctuation caused by interpersonal relationship conflict, interest reduction caused by bad mood within a period of time, life law disorder, even behavior abnormality, character deviation and the like are caused. Some people may not find that the emotional disorder exists, and some people may know that the emotional disorder exists, but the emotional disorder is further developed into psychological diseases because the people are not hospitalized in time due to the sensitive pubic feeling or the inadequately attached attention and the like. Social networks have gradually become one of the main ways for people to release emotions and display real self in the network world, and the emotional conditions of users can be often seen through social behaviors of the users on the social networks, however, no related technical means is available at present for processing mass social network data so as to analyze emotions of the users.
Disclosure of Invention
The invention aims to provide a knowledge graph-based multi-mode user emotion analysis method, which adopts the knowledge graph to model social network data of a user and analyzes the emotional condition of the user according to a model, thereby preventing the emotional disorder from developing into a psychological disease and overcoming or at least partially solving the problems in the prior art.
A multimodal user emotion analysis method based on knowledge graph comprises the following steps:
receiving an emotion analysis service request of a user or acquiring authorization of social network data of a monitored user applied to emotion analysis service;
obtaining user social network data, establishing a user graph model based on the user social network data, the user graph model including a data graph DGraphInformation map IGraphAnd knowledge map KGraphSeparately store DDIK、IDIK、KDIKThree types of resources;
extracting interaction relation tuples Inter (user) of the user and others from the user atlas model, calculating an Inter (user) substitution function, and analyzing the emotional tendency of the user according to the calculation result;
and sending the emotional tendency analysis result to a corresponding user.
Further, the establishing a user graph model based on the user social network data specifically includes:
using user-related D in social networksDIKResource construction user feature set Attr (U)a) User feature set Attr (U)a) Comprises a plurality of users U surrounding a central nodeaA set of discrete feature nodes outside, the feature nodes being denoted as Ex(IS(ai))(1<i<n), where x denotes the user, n denotes the number of characteristic nodes defining the user, Attr (U)a) Expressed as:
Figure BDA0002710709500000021
statistics DDIKFrequency of occurrence of each feature node Attr (U) in a resourcea)freqAnd store it in the data map DGraphUp, Attr (U)a)freqExpressed as:
Figure BDA0002710709500000022
further, the establishing a user graph model based on the user social network data specifically further includes:
constructing Inter (U) according to social behavior data of usersa) Counting the occurrence frequency Inter (U) of different social behaviors of the usera)freqAnd storing to the information map I of the userGraphWherein Inter (U)a) And Inter (U)a)freqRespectively expressed as:
Inter(Ua)={Send;Receive;Post;Reply;Like} (3)
Inter(Ua)freq={Sendfreq;Receivefreq;Postfreq;Replyfreq;Likefreq} (4)
wherein Send represents the sending information, Receive represents the receiving information, Post represents the releasing UGC content, Reply represents leaving a message under the UGC content, and Like represents the praise of the UGC content.
Further, the establishing a user graph model based on the user social network data specifically further includes:
based on Inter (U)a) Obtaining user UaWith other users UbSocial relationship data R (U) betweena,Ub),R(Ua,Ub) Expressed as:
Figure BDA0002710709500000031
wherein Send (U)a,Ub) Represents UaSending a message to Ub,Receive(Ua,Ub) Represents UaReceive to UbTransmitted message, Reply (U)a,Ub) Represents UaAt UbLeave a message, ReceiveRely (U) under published UGC contenta,Ub) Represents UaPublished UGC content receipt UbLeave a message, Like (U)a,Ub) Represents UaLike UbPublished UGC content, Receivelike (U)a,Ub) Represents UaPublished UGC content receipt UbLeave messages, calculate UaAnd UbFrequency R (U) of different social behaviorsa,Ub)freq,R(Ua,Ub)freqExpressed as:
Figure BDA0002710709500000032
will Inter (U)a)、R(Ua,Ub) Store to information map IGraphAbove, mixing R (U)a,Ub)freqStore to data map DGraphThe above.
Further, the establishing a user graph model based on the user social network data specifically further includes:
according to R (U)a,Ub) And R (U)a,Ub)freqFor computingHousehold UaWith other users UbThe level of exchange relationship between Rdegree(Ua,Ub);
Calculating user UaEach level of communication relation contact group Gdegree(Ua) And storing into an information map IGraphThe above.
Further, establishing a user graph model based on the user social network data specifically includes:
according to user information map IGraphInter (U) ofa) Judging favorite contents of a user in the social network by the contents;
according to user information map IGraphInter (U) ofa)freqJudging the social behavior habit of the user by the content;
taking the judgment result as KDIKResource storage to knowledge graph KgraphIn (1).
Further, the calculating the inter (user) substitution function, and analyzing the emotional tendency of the user according to the calculation result specifically includes:
inter (U) in information mapa) Calculating a substitution function to obtain a user UaConfidants (U) of the close-relation usera);
Will Inter (U)a) And Confidants (U)a) And respectively substituting the functions into the functions to calculate the user emotional tendency index, and analyzing and judging the user emotional tendency according to the calculation result.
Further, the Inter (U) in the information mapa) Calculating a substitution function to obtain a user UaThe close-relation user configants specifically comprise:
according to user UaSocial behavior data R (U) among all the highest level communication relation groupsa,Ub) And social behavior frequency R (U)a,Ub)freqCalculating the user UaThe relationship intimacy between each user in the highest level communication relationship group;
screening all users U in highest-level exchange relation populationaUse of relationship intimacy greater than preset thresholdUser U for user compositionaConfidants (U) of the close communication crowda)。
Further, after the sending the emotional tendency analysis result to the corresponding user, the method further includes:
receiving an emotion adjusting service request of a user or acquiring authorization for pushing data to a social network of the user to be applied to the emotion adjusting service;
and selecting a corresponding emotion adjusting strategy according to the emotion tendency analysis result, and pushing corresponding data content to the user social network according to the emotion adjusting strategy.
Compared with the prior art, the invention has the beneficial effects that:
the multi-modal user emotion analysis method based on the knowledge graph provided by the invention comprises the steps of establishing a user graph model by acquiring social data generated when a user moves in a social network, and processing and converting the social data into DDIK、IDIK、KDIKThe three types of resources are used for extracting interactive relation tuples of the user and other people based on the user map model, analyzing the emotional tendency of the user after function calculation, analyzing the emotional tendency of the user based on massive social network data under the condition that the user does not sense, helping the user to know the emotional tendency condition of the user in time and preventing emotional disturbance.
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In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments will be briefly introduced below, and it is apparent that the drawings in the following description are only preferred embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained based on these drawings without inventive efforts.
FIG. 1 is a schematic overall flow chart of a knowledge graph-based multi-modal user emotion analysis method provided by the embodiment of the invention.
Detailed Description
The principles and features of this invention are described below in conjunction with the following drawings, the illustrated embodiments are provided to illustrate the invention and not to limit the scope of the invention.
Referring to fig. 1, the invention provides a multimodal user emotion analysis method based on a knowledge graph, which comprises the following steps:
and S1, receiving the emotion analysis service request of the user or acquiring the authorization of the social network data of the monitoring user to be applied to the emotion analysis service.
When the user is aware that the user possibly has or has abnormal emotional tendency, the user can actively initiate an emotion analysis service request to obtain emotion analysis service. When the user thinks that the emotional tendency of the user is abnormal, the user can also authorize the user to allow the monitoring of the social network data and apply the social network data to the emotional analysis service, so that the user can find and take measures in time when the emotional tendency is abnormal. And when receiving the emotion analysis service request of the user, automatically obtaining the social network data of the monitoring user and applying the social network data to the authorization of the emotion analysis service.
S2, obtaining user social network data, and establishing a user graph model based on the user social network data, wherein the user graph model comprises a data graph DGraphInformation map IGraphAnd knowledge map KGraphSeparately store DDIK、IDIK、KDIKThree types of resources.
S3, extracting interaction relation tuples Inter (user) of the user and others from the user atlas model, calculating the Inter (user) substitution function, and analyzing the emotional tendency of the user according to the calculation result.
And S4, sending the emotional tendency analysis result to the corresponding user.
In step S2, establishing a user graph model based on the user social network data specifically includes:
for data map DGraphUsing user-related D in social networksDIKResource construction user feature set Attr (U)a) User feature set Attr (U)a) Comprises a plurality of users U surrounding a central nodeaThe discrete feature node sets outside define the user U togetheraIs characterized byThe token node is denoted as Ex(IS(ai))(1<i<n), where x denotes the user, n denotes the number of characteristic nodes defining the user, Attr (U)a) Expressed as:
Figure BDA0002710709500000061
a large number of DDIKThere is a certain proportion of data repetition in the resource, statistics DDIKFrequency of occurrence of each feature node Attr (U) in a resourcea)freqAnd store it in the data map DGraphUp, Attr (U)a)freqExpressed as:
Figure BDA0002710709500000062
for information map IGraphUser UaRecords the behavior record of the user in the social network, and converts the related social behavior data into IDIKResources and constructing Inter (U) on the basis of the resourcesa) Counting the occurrence frequency Inter (U) of different social behaviors of the usera)freqAnd storing to the information map I of the userGraphWherein Inter (U)a) And Inter (U)a)freqRespectively expressed as:
Inter(Ua)={Send;Receive;Post;Reply;Like} (3)
Inter(Ua)freq={Sendfreq;Receivefreq;Postfreq;Replyfreq;Likefreq} (4)
wherein Send represents the sending information, Receive represents the receiving information, Post represents the releasing UGC content, Reply represents leaving a message under the UGC content, and Like represents the praise of the UGC content. Inter (U) in addition to Post action of publishing UGC contenta) The rest of 4 in (1) occur at the user UaWith other users UbBased on Inter (U)a) Obtaining user UaWith other users UbSocial relationship data R (U) betweena,Ub),R(Ua,Ub) Expressed as:
Figure BDA0002710709500000063
wherein Send (U)a,Ub) Represents UaSending a message to Ub,Receive(Ua,Ub) Represents UaReceive to UbTransmitted message, Reply (U)a,Ub) Represents UaAt UbLeave a message, ReceiveRely (U) under published UGC contenta,Ub) Represents UaPublished UGC content receipt UbLeave a message, Like (U)a,Ub) Represents UaLike UbPublished UGC content, Receivelike (U)a,Ub) Represents UaPublished UGC content receipt UbMessage, R (U)a,Ub) Middle Send (U)a,Ub)、Reply(Ua,Ub)、Like(Ua,Ub) Are all user UaActive behavior of (U), Receive (U)a,Ub)、ReceiveReply(Ua,Ub)、ReceiveLike(Ua,Ub) For user UaPassive behavior of (1), Send (U)a,Ub) Is equal to Receive (U)a,Ub) Value of (D), calculating UaAnd UbFrequency R (U) of different social behaviorsa,Ub)freq,R(Ua,Ub)freqExpressed as:
Figure BDA0002710709500000071
will Inter (U)a)、R(Ua,Ub) Store to information map IGraphAbove, mixing R (U)a,Ub)freqStore to data map DGraphThe above.
According to R (U)a,Ub) And R (U)a,Ub)freqCalculating user UaWith other users UbThe level of exchange relationship between Rdegree(Ua,Ub) If there is direct communication between users, i.e. R (U)a,Ub) If not 0, then user UaAnd UbThe contact persons are in a first-level communication relationship with each other if UaAnd UbAre not connected with each other but are all connected with the user UcIf there is a connection, UaAnd UbBelonging to a second-level contact relation, calculating a user U as shown in formula (7)aEach level of communication relation contact group Gdegree(Ua) And storing into an information map IGraphThe above.
Gdegree(Ua)={User|degree(Ua,other)=n} (7)
For knowledge graph KgraphIt can be constructed in the following way:
according to user information map IGraphInter (U) ofa) The content judges the favorite content of the user in the social network. In particular according to Inter (U)a) The three contents of Post, Reply and Like in (1) can be obtained:
K1:K(Ua,content)::="preference"
by K1Can know the user UaFavorite content in a social network.
According to user information map IGraphInter (U) ofa)freqThe content judges the social behavior habit of the user. In particular according to Inter (U)a)freqThe content can be obtained as follows:
K2:K(Ua,behavior)::="habit"
by K2Can know the user UaThe social behavior pattern used. Will K1、K2And other judgment results as KDIKResource storage to knowledge graph KgraphIn (1).
In step S3, the calculating the inter (user) substitution function, and analyzing the emotional tendency of the user according to the calculation result specifically includes:
s31, Inter (U) in the information mapa) Calculating a substitution function to obtain a user UaConfidants (U) of the close-relation usera)。
S32, mixing Inter (U)a) And Confidants (U)a) And respectively substituting the functions into the functions to calculate the user emotional tendency index, and analyzing and judging the user emotional tendency according to the calculation result.
The step S31 specifically includes:
according to user UaPeople with highest level of communication relation, namely people with first level of communication relation Gdegree=1(Ua) Social relationship R (U) betweena,Ub) And social frequency R (U)a,Ub)freqCalculating user and Gdegree=1(Ua) Each user U inbRelationship intimacy degree I (U) betweena,Ub),I(Ua,Ub) Expressed as:
I(Ua,Ub)=Intimacy(Gdegree=1(Ua),R(Ua,Ub),R(Ua,Ub)freq) (8)
when I (U)a,Ub) If the value is greater than the preset threshold Iw, the user UaAnd UbG is taken as the confidential user of the other partydegree=1(Ua) And user UaIntimacy value of (U)aOthers) are greater than IwaConfidants (U) of the close communication related populationa),Confidants(Ua) Expressed as:
Confidants(Ua)={Ub∈Gdegree=1(Ua)|I(Ua,Ub)>Iw} (9)。
in step S32, calculating the Emotion tendency index of the user is implemented by a constructor Emotion, as shown in formula 10.
e=Emotion(Confidants(Ua),inter(Ua)freq) (10)
Confidants(Ua) Can reflect the social contact of the user to a certain extentHabits and requirements, if Confidants (U)a) Two indexes of (I) (U)aOthers) and the number of close users Cn(Ua) If the numerical value is higher, the emotional tendency of the user is more likely to focus on the relationship with other people; if lower, it is likely that its emotional tendency is more self-focused, if I (U)aOthers) are high and Cn(Ua) A low level indicates that the user has more communication with the stationary population and less communication with strangers. Inter (U)a)freqFor analyzing social habits of users, if Send (U)a,Ub)freq、Receive(Ua,Ub)freqThe ratio of the number to the specific gravity is higher, Reply (U)a,Ub)freq、Like(Ua,Ub)freqIf the numerical value accounts for the bottom of the proportion, the emotion of the user tends to have a communication relation with a plurality of people; if the situation is opposite, the emotional tendency of the user is more likely to be biased to be centered on the user. e represents the emotional tendency index of the user, and the emotional tendency of the user can be judged according to whether e is larger than or smaller than a preset threshold value.
As an example, after sending the emotional tendency analysis result to the corresponding user, the method further includes:
receiving a sentiment adjustment service request of a user or obtaining authorization for pushing data to a social network of the user to be applied to the sentiment adjustment service.
And selecting a corresponding emotion adjusting strategy according to the emotion tendency analysis result, and pushing corresponding data content to the user social network according to the emotion adjusting strategy.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like that fall within the spirit and principle of the present invention are intended to be included therein.

Claims (9)

1. A multimodal user emotion analysis method based on knowledge graph is characterized by comprising the following steps:
receiving an emotion analysis service request of a user or acquiring authorization of social network data of a monitored user applied to emotion analysis service;
obtaining user social network data, establishing a user graph model based on the user social network data, the user graph model including a data graph DGraphInformation map IGraphAnd knowledge map KGraphSeparately store DDIK、IDIK、KDIKThree types of resources;
extracting interaction relation tuples Inter (user) of the user and others from the user atlas model, calculating an Inter (user) substitution function, and analyzing the emotional tendency of the user according to the calculation result;
and sending the emotional tendency analysis result to a corresponding user.
2. The method according to claim 1, wherein the establishing of the user graph model based on the user social network data specifically comprises:
using user-related D in social networksDIKResource construction user feature set Attr (U)a) User feature set Attr (U)a) Comprises a plurality of users U surrounding a central nodeaA set of discrete feature nodes outside, the feature nodes being denoted as Ex(IS(ai))(1<i<n), where x denotes the user, n denotes the number of characteristic nodes defining the user, Attr (U)a) Expressed as:
Figure FDA0002710709490000011
statistics DDIKFrequency of occurrence of each feature node Attr (U) in a resourcea)freqAnd store it in the data map DGraphUp, Attr (U)a)freqExpressed as:
Figure FDA0002710709490000012
3. the multimodal user emotion analysis method based on knowledge graph as claimed in claim 2, wherein the establishing a user graph model based on user social network data further comprises:
constructing Inter (U) according to social behavior data of usersa) Counting the occurrence frequency Inter (U) of different social behaviors of the usera)freqAnd storing to the information map I of the userGraphWherein Inter (U)a) And Inter (U)a)freqRespectively expressed as:
Inter(Ua)={Send;Receive;Post;Reply;Like} (3)
Inter(Ua)freq={Sendfreq;Receivefreq;Postfreq;Replyfreq;Likefreq} (4)
wherein Send represents the sending information, Receive represents the receiving information, Post represents the releasing UGC content, Reply represents leaving a message under the UGC content, and Like represents the praise of the UGC content.
4. The multimodal user emotion analysis method based on knowledge graph as claimed in claim 3, wherein the establishing a user graph model based on user social network data further comprises:
based on Inter (U)a) Obtaining user UaWith other users UbSocial relationship data R (U) betweena,Ub),R(Ua,Ub) Expressed as:
Figure FDA0002710709490000021
wherein Send (U)a,Ub) Represents UaSending a message to Ub,Receive(Ua,Ub) Represents UaReceive to UbTransmitted message, Reply (U)a,Ub) Represents UaAt UbContent of published UGCMessage, Receivedreply (U)a,Ub) Represents UaPublished UGC content receipt UbLeave a message, Like (U)a,Ub) Represents UaLike UbPublished UGC content, Receivelike (U)a,Ub) Represents UaPublished UGC content receipt UbLeave messages, calculate UaAnd UbFrequency R (U) of different social behaviorsa,Ub)freq,R(Ua,Ub)freqExpressed as:
Figure FDA0002710709490000022
will Inter (U)a)、R(Ua,Ub) Store to information map IGraphAbove, mixing R (U)a,Ub)freqStore to data map DGraphThe above.
5. The multimodal user emotion analysis method based on knowledge graph as claimed in claim 4, wherein the establishing a user graph model based on user social network data further comprises:
according to R (U)a,Ub) And R (U)a,Ub)freqCalculating user UaWith other users UbThe level of exchange relationship between Rdegree(Ua,Ub);
Calculating user UaEach level of communication relation contact group Gdegree(Ua) And storing into an information map IGraphThe above.
6. The multimodal user emotion analysis method based on knowledge graph as claimed in claim 3, wherein the user graph model is established based on user social network data, further comprising:
according to user information map IGraphInter (U) ofa) Content determination of user preferences in a social network;
According to user information map IGraphInter (U) ofa)freqJudging the social behavior habit of the user by the content;
taking the judgment result as KDIKResource storage to knowledge graph KgraphIn (1).
7. The method according to claim 5, wherein an inter (user) substitution function is calculated, and the emotional tendency of the user is analyzed according to the calculation result, and the method specifically comprises the following steps:
inter (U) in information mapa) Calculating a substitution function to obtain a user UaConfidants (U) of the close-relation usera);
Will Inter (U)a) And Confidants (U)a) And respectively substituting the functions into the functions to calculate the user emotional tendency index, and analyzing and judging the user emotional tendency according to the calculation result.
8. The method according to claim 7, wherein the Inter (U) in the information graph is selected as a knowledge grapha) Calculating a substitution function to obtain a user UaThe close-relation user configants specifically comprise:
according to user UaSocial behavior data R (U) among all the highest level communication relation groupsa,Ub) And social behavior frequency R (U)a,Ub)freqCalculating the user UaThe relationship intimacy between each user in the highest level communication relationship group;
screening all users U in highest-level exchange relation populationaUser U formed by users with relationship intimacy greater than preset thresholdaConfidants (U) of the close communication crowda)。
9. The method of claim 1, wherein after the sending the emotion tendency analysis result to the corresponding user, the method further comprises:
receiving an emotion adjusting service request of a user or acquiring authorization for pushing data to a social network of the user to be applied to the emotion adjusting service;
and selecting a corresponding emotion adjusting strategy according to the emotion tendency analysis result, and pushing corresponding data content to the user social network according to the emotion adjusting strategy.
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CN112948554B (en) * 2021-02-28 2024-03-08 西北工业大学 Real-time multi-mode dialogue emotion analysis method based on reinforcement learning and domain knowledge
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