CN112085229A - Operation and maintenance method and device, computer equipment and storage medium - Google Patents
Operation and maintenance method and device, computer equipment and storage medium Download PDFInfo
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Abstract
The invention discloses an operation and maintenance method, an operation and maintenance device, computer equipment and a storage medium, wherein the operation and maintenance method comprises the following steps: receiving a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device, wherein the target operation and maintenance instruction comprises control information of computer equipment to be operated and maintained and a target operation and maintenance type; and determining a target plug-in corresponding to the control information and the target operation and maintenance type and operating the target plug-in so as to enable the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type. According to the operation and maintenance method, the target operation and maintenance instruction received from the source operation and maintenance device is used for controlling the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type in the target operation and maintenance instruction, the source operation and maintenance device and the target operation and maintenance device are used for realizing remote operation and maintenance, operation and maintenance personnel do not need to go to the site to operate the computer equipment to be operated and maintained in the process, the operation and maintenance burden of the operation and maintenance personnel is reduced, high concurrent operation and maintenance can be realized, and the operation and maintenance efficiency is improved.
Description
Technical Field
The present invention relates to computer technologies, and in particular, to an operation and maintenance method and apparatus, a computer device, and a storage medium.
Background
With the rapid development of cloud computing, big data, internet of things and mobile internet, the Information Technology (IT) infrastructure scale and business system of more and more enterprises are also continuously growing. Enterprise operation and maintenance personnel not only need to maintain the stable operation of old infrastructure and business systems, but also need to ensure the normal online and operation of newly introduced basic equipment and business systems from different manufacturers, so that the enterprise operation and maintenance personnel have higher requirements on the technical level and the operation and maintenance capability.
At present, when an operation and maintenance person operates and maintains a certain computer device in an IT infrastructure of an enterprise, the operation and maintenance person can go to the site and perform corresponding operation on the computer device.
However, in the current operation and maintenance method, since the operation and maintenance personnel need to go to the site and perform corresponding operations on the computer equipment to be operated and maintained, the workload of the operation and maintenance personnel is heavy, and the operation and maintenance efficiency is low.
Disclosure of Invention
The invention provides an operation and maintenance method, an operation and maintenance device, computer equipment and a storage medium, which are used for solving the technical problems that the operation and maintenance personnel have heavy workload and the operation and maintenance efficiency is low due to the existing operation and maintenance method.
In a first aspect, an embodiment of the present invention provides an operation and maintenance method, applied to an operation and maintenance device serving as a target operation and maintenance device, including:
receiving a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device; wherein the target operation and maintenance instruction comprises: control information and a target operation and maintenance type of the computer equipment to be operated and maintained;
determining a target plug-in corresponding to the control information and the target operation and maintenance type;
and operating the target plug-in to enable the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type.
In a second aspect, an embodiment of the present invention further provides an operation and maintenance device, where the operation and maintenance device includes: the operation and maintenance module is connected with the receiving module;
the receiving module is used for receiving a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device and sending the target operation and maintenance instruction to the operation and maintenance module; wherein the target operation and maintenance instruction comprises: control information and a target operation and maintenance type of the computer equipment to be operated and maintained;
the operation and maintenance module is used for receiving the target operation and maintenance instruction sent by the receiving module, determining a target plug-in corresponding to the control information and the target operation and maintenance type, and operating the target plug-in so as to enable the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type.
In a third aspect, an embodiment of the present invention further provides a computer device, including a memory, a processor, and a computer program stored on the memory and executable on the processor, where the processor executes the computer program to implement the operation and maintenance method according to the first aspect.
In a fourth aspect, an embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the operation and maintenance method according to the first aspect.
The operation and maintenance method, device, computer equipment and storage medium provided by the embodiment of the invention comprise the following steps: the target operation and maintenance device receives a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device, wherein the target operation and maintenance instruction comprises: and the target operation and maintenance device determines a target plug-in corresponding to the control information and the target operation and maintenance type and operates the target plug-in so as to enable the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type. In the operation and maintenance method, the target operation and maintenance device controls the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type in the target operation and maintenance instruction through the target operation and maintenance instruction received from the source operation and maintenance device, and remote operation and maintenance are realized through the source operation and maintenance device and the target operation and maintenance device. Preferably, the operation and maintenance device can be used as both a target operation and maintenance device and a source operation and maintenance device, that is, has two functions, so that a distributed operation and maintenance architecture is realized by setting the operation and maintenance device in each region, and an operation and maintenance person can perform cross-region maintenance on all the managed computing equipment at any location of the operation and maintenance device, thereby further improving the flexibility of the operation and maintenance person in cross-region operation and maintenance.
Drawings
Fig. 1 is a schematic flow chart of a first operation and maintenance method according to an embodiment of the present invention;
fig. 2 is a schematic diagram of an application scenario of the operation and maintenance method according to the embodiment of the present invention;
fig. 3 is a schematic flow chart of a second operation and maintenance method according to an embodiment of the present invention;
fig. 4 is a schematic diagram of another application scenario of the operation and maintenance method according to the embodiment of the present invention;
fig. 5 is a schematic flowchart of a first operation and maintenance device according to an embodiment of the present invention;
fig. 6 is a schematic flowchart of a second operation and maintenance device according to an embodiment of the present invention;
fig. 7 is a schematic structural diagram of a computer device according to an embodiment of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures.
Fig. 1 is a schematic flow chart of an operation and maintenance method according to a first embodiment of the present invention. The embodiment is suitable for the operation and maintenance scenes of the IT infrastructure by enterprise IT operation and maintenance personnel. The embodiment may be performed by an operation and maintenance device as a target operation and maintenance device, where the operation and maintenance device may be implemented by software and/or hardware, and the operation and maintenance device may be integrated in a computer device. As shown in fig. 1, the operation and maintenance method provided in this embodiment includes the following steps:
step 101: and receiving a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device.
Wherein, the target operation and maintenance instruction comprises: control information of the computer equipment to be operated and maintained and a target operation and maintenance type. The different operation and maintenance devices are operation and maintenance devices located in different areas. The region may be an administrative region such as a province, a city or a district, or may be a customized geographical range with a certain area.
In one implementation, the target operation and maintenance instruction is an instruction triggered and formed by an operation and maintenance person in the source operation and maintenance device. The source operation and maintenance device can receive a target operation and maintenance instruction triggered by the operation and maintenance personnel.
More specifically, the operation and maintenance personnel can trigger the target operation and maintenance instruction in the source operation and maintenance device through the client. For example, the operation and maintenance personnel may input the control information of the computer device to be operated and maintained and the target operation and maintenance type on the page of the client. The operation and maintenance personnel can also trigger a target operation and maintenance instruction in the source operation and maintenance device through a webpage. For example, the operation and maintenance personnel may input the control information of the computer device to be operated and maintained and the target operation and maintenance type on a webpage.
In another implementation manner, the target operation and maintenance instruction is an instruction of a last-hop operation and maintenance device of the source operation and maintenance device, which is forwarded by the source operation and maintenance device. The source operation and maintenance device may receive the target operation and maintenance instruction sent by the operation and maintenance device of the previous hop.
In this embodiment, the source operation and maintenance device (assumed to be operation and maintenance device a) may generate a target operation and maintenance instruction based on the trigger of the operation and maintenance personnel, and send the target operation and maintenance instruction to the target operation and maintenance device (assumed to be operation and maintenance device B).
The source operation and maintenance device (operation and maintenance device a) may also forward the target operation and maintenance instruction received from its last-hop operation and maintenance device (assumed to be operation and maintenance device C) to the target operation and maintenance device (operation and maintenance device B). This requires the source operation and maintenance device to have a routing function. Similarly, the target operation and maintenance device may also have a routing function, and this technical solution will be described in detail in embodiment two.
The computer device to be operated and maintained in this embodiment refers to a computer device that needs to be operated and maintained in an enterprise IT infrastructure. The computer device in this embodiment may include: personal computers, notebooks, servers, printers, scanners, shredders, projectors, and other electronic devices. The target operation and maintenance device and the computer equipment to be operated and maintained can be connected through, but not limited to, an enterprise private network.
The control information of the computer device to be maintained in this embodiment may include, but is not limited to, information such as an Internet Protocol (IP) address, a physical address, and a control authority of the computer device to be maintained.
The target operation and maintenance type in this embodiment refers to a type of an operation and maintenance to be performed corresponding to the current target operation and maintenance instruction. The operation and maintenance types in this embodiment may include, but are not limited to, restart, query for network connection amount, upgrade, shutdown, boot, and install an application. Wherein, querying the network connection amount can be realized by, but not limited to, an Internet Packet explorer (PING).
Step 102: and determining a target plug-in corresponding to the control information and the target operation and maintenance type.
Specifically, after receiving the target operation and maintenance instruction, a target plug-in corresponding to the target operation and maintenance instruction may be determined. The plug-in this embodiment refers to a program capable of executing a corresponding operation and maintenance function.
In step 102, the target plug-in is determined to have the following two implementations:
in a first implementation manner, the target operation and maintenance device of this embodiment stores a mapping relationship between a plug-in and an operation and maintenance instruction in advance. After receiving the target operation and maintenance instruction, the mapping relationship between the plug-in and the operation and maintenance instruction may be queried, and the target plug-in corresponding to the target operation and maintenance instruction is determined.
In a second implementation manner, the target operation and maintenance device of this embodiment stores a mapping relationship between the plug-in and the operation and maintenance type in advance. After the target operation and maintenance instruction is received, a plug-in corresponding to the target operation and maintenance type can be inquired according to the target operation and maintenance type in the target operation and maintenance instruction. And then, generating a target plug-in based on the control information in the target operation and maintenance instruction and the plug-in corresponding to the target operation and maintenance type. For example, the control information may be input into the device parameter of the plug-in corresponding to the target operation and maintenance type, so as to generate the target plug-in.
Step 103: and operating the target plug-in so as to enable the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type.
Specifically, after the target plugin is determined, the target plugin can be run.
After the target operation and maintenance device operates the target plug-in, the computer device to be operated and maintained can execute the operation corresponding to the target operation type.
In one implementation, the plug-in this embodiment may be stored in the operation and maintenance device in advance. And directly operating the target plug-in after the target plug-in is determined.
In another implementation manner, the plug-in this embodiment may be stored in a cloud server or other servers. And after the target plug-in is determined, acquiring the target plug-in from the equipment for storing the target plug-in, and operating the target plug-in.
In a specific scenario, the number of the target operation and maintenance instructions is multiple. In this scenario, the implementation process of step 103 specifically includes: determining a target operation and maintenance rule corresponding to each target operation and maintenance instruction according to a mapping relation between the prestored operation and maintenance rule and the operation and maintenance type and the target operation and maintenance type; and in the same process, running the target plug-in corresponding to the target operation and maintenance instruction with the same target operation and maintenance rule.
One operation and maintenance rule in this embodiment may correspond to multiple operation and maintenance types. That is to say, the same operation and maintenance rule is determined for multiple operation and maintenance types of the same resource to be loaded in advance, and finally the mapping relationship between the operation and maintenance rule and the operation and maintenance type is generated. Illustratively, the target operation and maintenance instruction may further include a network protocol, and multiple operation and maintenance types having the same network protocol are determined as the same operation and maintenance rule. The network protocol may be, but is not limited to, Secure Shell (SSH).
In a scenario with a plurality of target operation and maintenance instructions, after the target operation and maintenance instructions are determined, the target operation and maintenance rule corresponding to each target operation and maintenance instruction may be determined based on the mapping relationship between the operation and maintenance rule and the operation and maintenance type. Then, in order to reduce the loading burden of the operation and maintenance device and improve the operation and maintenance efficiency, the target plug-ins corresponding to the target operation and maintenance instructions having the same target operation and maintenance rules may be operated in the same process. The purpose of doing so can make the fortune dimension device avoid repeatedly loading the resource, has saved system overhead, has further improved fortune dimension efficiency.
In the operation and maintenance method provided in this embodiment, on one hand, the target operation and maintenance instruction may be sent by a source operation and maintenance device located in a different area from the target operation and maintenance device, which indicates that the operation and maintenance method provided in this embodiment may implement cross-area operation and maintenance (i.e., remote operation and maintenance), that is, there is no geographic location limitation on the operation and maintenance computing device and the operation and maintenance staff. On the other hand, the computer equipment to be operated and maintained can be controlled to execute the operation corresponding to the target operation and maintenance type through the target operation and maintenance instruction, in the process, operation and maintenance personnel do not need to actually operate the computer equipment to be operated and maintained, operation and maintenance burden of the operation and maintenance personnel is reduced, high concurrent operation and maintenance can be achieved, and operation and maintenance efficiency is improved.
Optionally, in order to facilitate the operation and maintenance personnel to monitor the operation and maintenance process, after the target plugin is operated, the target operation and maintenance device may further obtain an operation result of the target plugin and feed the operation result back to the source operation and maintenance device.
In specific implementation, the target operation and maintenance device may read the operation log of the target plug-in at a preset frequency to obtain an operation result of the target plug-in. The operation results herein may include: success, failure, pause, and run results. After the source operation and maintenance device receives the operation result, the operation result can be displayed or the operation result can be broadcasted through voice, so that operation and maintenance personnel can know the operation and maintenance process, and when the operation and maintenance fails or breaks down, the operation and maintenance efficiency is further improved by taking measures to repair in time.
It should be noted that, the operation and maintenance method includes a step of implementing operation and maintenance when the operation and maintenance device is used as a target operation and maintenance device, and preferably, the operation and maintenance method may further include a step of sending a target operation and maintenance instruction to another operation and maintenance device used as a target operation and maintenance device when the operation and maintenance device is used as a source operation and maintenance device, so that a distributed operation and maintenance architecture is implemented by setting the operation and maintenance device for executing the operation and maintenance method in each area, and an operation and maintenance person can perform cross-area maintenance on all managed computing devices at any location of the operation and maintenance device, thereby further improving flexible cross-area operation and maintenance of the operation and maintenance person.
The following describes an implementation process of the operation and maintenance method provided in this embodiment with a specific example.
Fig. 2 is a schematic view of an application scenario of the operation and maintenance method according to the embodiment of the present invention. As shown in fig. 2, an enterprise includes 20 computer devices. These computer devices are assumed to be numbered computer device 1, computer device 2, … … computer device 20. The computer devices 1 to 10 are installed in Shanghai office, and the computer devices 11 to 20 are installed in Beijing office. The operation and maintenance personnel who are located in the beijing office now need to install the application a on two computer devices, for example, the computer device 1 and the computer device 2, in the Shanghai office. In the current operation and maintenance method, operation and maintenance personnel need to go to the office field in Shanghai, install the application program on the computer device 1, and install the application program on the computer device 2, which causes heavy operation and maintenance burden and low operation and maintenance efficiency.
Based on the operation and maintenance method provided by the embodiment, two operation and maintenance devices can be set in the enterprise. One operation and maintenance device is arranged in the beijing office, and the operation and maintenance device arranged in the beijing office is equivalent to the source operation and maintenance device in the embodiment. The source operation and maintenance device may be disposed in a server other than the computer device 11 to the computer device 20, or may be disposed in any one of the computer device 11 to the computer device 20. The other operation and maintenance device is disposed at the Shanghai office, and the operation and maintenance device disposed at the Shanghai office is equivalent to the target operation and maintenance device in the embodiment. The target operation and maintenance device may be provided in a server other than the computer apparatus 1 to the computer apparatus 10, or may be provided in any one of the computer apparatus 1 to the computer apparatus 10. It is assumed that the source operation and maintenance device is disposed on a server 21 from the computer device 11 to the computer device 20, and the target operation and maintenance device is disposed on a server 22 from the computer device 1 to the computer device 10. The operation and maintenance personnel can realize that the source operation and maintenance device sends the target operation and maintenance instruction by operating on the client or the webpage. The target operation and maintenance instruction may be two target operation and maintenance instructions. The target operation and maintenance instruction 1 includes control information of the computer device 1 and an installation instruction of the application program a (i.e., a target operation and maintenance type). The target operation and maintenance instruction 2 includes control information of the computer device 2 and an installation instruction of the application program a (i.e., a target operation and maintenance type).
After receiving the two target operation and maintenance instructions, the target operation and maintenance device respectively determines a target plug-in 1 corresponding to the target operation and maintenance instruction 1 and determines a target plug-in 2 corresponding to the target operation and maintenance instruction 2. And runs both target plug-ins. The target plug-in 1 here may be an installer for installing the application a on the computer device 1. The target plug-in 2 here may be an installer that installs the application a on the computer device 2. After running the two target plug-ins, the application a is installed on the computer device 1 and the computer device 2.
It should be noted that, when the target plug-in 1 corresponding to the target operation and maintenance instruction 1 is run and the target plug-in 2 corresponding to the target operation and maintenance instruction 2 is run, in order to save the overhead of loading resources, the target plug-in 1 and the target plug-in 2 may be run in the same process. Here, it is equivalent to determine the target operation and maintenance rules corresponding to the target operation and maintenance instructions with the same target operation and maintenance type as the same target operation and maintenance rules.
In the scenario shown in fig. 2, after the operation and maintenance method provided in this embodiment is adopted, an operation and maintenance person does not need to go to the site to perform corresponding operations on the computer device to be operated and maintained, but only needs to operate on the source operation and maintenance device, and the target operation and maintenance device determines the target plug-in and operates the target plug-in according to the target operation and maintenance instruction sent by the source operation and maintenance device, so that the corresponding operations on the computer device to be operated and maintained can be efficiently performed.
The operation and maintenance method provided by the embodiment comprises the following steps: receiving a target operation and maintenance instruction sent by a source operation and maintenance device, wherein the target operation and maintenance instruction comprises: the control information and the target operation and maintenance type of the computer equipment to be operated and maintained are determined, the target plug-in corresponding to the control information and the target operation and maintenance type is determined, and the target plug-in is operated, so that the computer equipment to be operated and maintained executes the operation corresponding to the target operation and maintenance type. In the operation and maintenance method, the computer equipment to be operated and maintained can be controlled to execute the operation corresponding to the target operation and maintenance type in the target operation and maintenance instruction through the target operation and maintenance instruction received from the source operation and maintenance device, and the remote operation and maintenance can be realized by setting the source operation and maintenance device and the target operation and maintenance device.
Fig. 3 is a flowchart illustrating a second operation and maintenance method according to an embodiment of the present invention. The embodiment describes in detail other steps included in the operation and maintenance method based on the embodiment shown in fig. 1 and various alternatives. As shown in fig. 3, the operation and maintenance method provided in this embodiment includes the following steps:
step 301: and receiving a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device.
Wherein, the target operation and maintenance instruction comprises: control information of the computer equipment to be operated and maintained and a target operation and maintenance type.
Step 301 is similar to the implementation process and technical principle of step 101, and is not described herein again.
Step 302: and when the target operation and maintenance instruction is determined to be the instruction sent to the current target operation and maintenance device according to the destination address, determining to execute the step of determining the target plug-in corresponding to the control information and the target operation and maintenance type.
Specifically, in the operation and maintenance method provided in this embodiment, the target operation and maintenance instruction further includes a destination address. The destination address refers to an address of an operation device that the target operation instruction needs to reach.
When the target operation and maintenance device determines that the target operation and maintenance instruction is an instruction sent to the target operation and maintenance device according to the destination address, the following step 303 is executed.
Step 303: and determining a target plug-in corresponding to the control information and the target operation and maintenance type.
Step 303 is similar to the implementation process and technical principle of step 102, and is not described herein again.
Step 304: and operating the target plug-in so as to enable the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type.
Step 304 is similar to the implementation process and technical principle of step 103, and is not described herein again.
Step 305: and when the target operation and maintenance instruction is determined not to be the instruction sent to the current target operation and maintenance device according to the destination address, determining a next hop address of the target operation and maintenance instruction according to a pre-stored routing table and the destination address.
Step 306: and sending a target operation and maintenance instruction to the operation and maintenance device corresponding to the next hop address.
In step 305 and step 306, when the target operation and maintenance device determines that the target operation and maintenance instruction is not an instruction sent to the target operation and maintenance device according to the destination address, a next hop address of the target operation and maintenance instruction may be determined according to a pre-stored routing table and the destination address. The method for determining the next hop address is similar to the method for determining the next hop address in the current routing method, and is not described herein again.
After the next-hop address is determined, the target operation and maintenance device sends a target operation and maintenance instruction to the operation and maintenance device corresponding to the next-hop address, so that the routing forwarding function is realized. By setting the target operation and maintenance device to have the route forwarding function, flexible cross-region operation and maintenance can be realized.
Fig. 4 is a schematic diagram of another application scenario of the operation and maintenance method according to the embodiment of the present invention. As shown in fig. 4, an enterprise includes 200 computer devices. Assume that these computer devices are numbered computer device 1, computer device 2, … …, computer device 200. These computer devices are distributed in three areas: the Beijing office, Shanghai office, and Nanjing office of the enterprise. Suppose that 3 computer devices in shanghai now need to be restarted, suppose that the 3 computer devices are numbered as: computer device 7, computer device 8, and computer device 9; there is also a need to reboot 2 computer devices in Nanjing, assuming that the 2 computer devices are numbered as: computer device 24 and computer device 25. The operation and maintenance personnel are now located in Beijing. In the current operation and maintenance method, the transregional operation and maintenance of operation and maintenance personnel can not be realized.
Based on the operation and maintenance method provided by the embodiment, the operation and maintenance device 1 can be arranged in the Beijing office area, the operation and maintenance device 2 can be arranged in the Shanghai office area, and the operation and maintenance device 3 can be arranged in the Nanjing office area of the enterprise. The operation and maintenance personnel can trigger the generation of the target operation and maintenance instruction in the operation and maintenance device 1. The target operation and maintenance instruction may be 5 target operation and maintenance instructions. The target operation and maintenance instruction 1 includes control information of the computer device 7, an address of the operation and maintenance apparatus 2, and a restart instruction. The target operation and maintenance instruction 2 includes control information of the computer device 8, an address of the operation and maintenance apparatus 2, and a restart instruction. The target operation and maintenance instruction 3 includes control information of the computer device 9, an address of the operation and maintenance apparatus 2, and a restart instruction. The target operation and maintenance instruction 4 includes control information of the computer device 24, an address of the operation and maintenance apparatus 3, and a restart instruction. The target operation and maintenance instruction 5 includes control information of the computer device 25, an address of the operation and maintenance apparatus 3, and a restart instruction.
After the operation and maintenance device 1 in beijing acquires the target operation and maintenance instructions, whether each target operation and maintenance instruction is an operation and maintenance instruction sent to the operation and maintenance device is determined according to a destination address in the target operation and maintenance instruction. Based on this example, the operation and maintenance device 1 determines that none of the target operation and maintenance instructions is an operation and maintenance instruction sent to itself. The next hop address of each target operation and maintenance instruction may be determined based on a pre-stored routing table and the destination address in each target operation and maintenance instruction. It is assumed that the next hop addresses of the target operation and maintenance instruction 1 to the target operation and maintenance instruction 5 are the addresses of the operation and maintenance device 3. Then, the operation and maintenance device 1 sends the target operation and maintenance instructions 1 to 5 to the operation and maintenance device 3.
After receiving the target operation and maintenance instructions 1 to 5, the operation and maintenance device 3 determines that the target operation and maintenance instructions 4 and 5 are the operation and maintenance instructions sent to itself, and determines that the target operation and maintenance instructions 1 to 3 are not the operation and maintenance instructions sent to itself. And then, respectively determining a target plug-in 4 corresponding to the target operation and maintenance instruction 4 and determining a target plug-in 5 corresponding to the target operation and maintenance instruction 5. And runs both target plug-ins. The target plug-in 4 here may be a plug-in of the restart computer device 24 and the target plug-in 5 may be a plug-in of the restart computer device 25. After the two target plug-ins are run, the computer device 24 and the computer device 25 are restarted.
The operation and maintenance device 3 may further determine the next hop addresses of the target operation and maintenance instruction 1 to the target operation and maintenance instruction 3 according to a pre-stored routing table and the destination addresses in the target operation and maintenance instruction 1 to the target operation and maintenance instruction 3. Assume the next hop addresses of the target operation instruction 1 to the target operation instruction 3 are the addresses of the operation device 2. The operation and maintenance device 3 sends the target operation and maintenance instruction 1 to the target operation and maintenance instruction 3 to the operation and maintenance device 2.
After receiving the target operation and maintenance instructions 1 to 3, the operation and maintenance device 2 determines that the target operation and maintenance instructions 1 to 3 are instructions to be sent to itself. And then respectively determining a target plug-in 1 corresponding to the target operation and maintenance instruction 1, determining a target plug-in 2 corresponding to the target operation and maintenance instruction 2, and determining a target plug-in 3 corresponding to the target operation and maintenance instruction 3. And runs the three target cards. The target plug-in 1 here may be a plug-in of the restart computer device 7, the target plug-in 2 may be a plug-in of the restart computer device 8, and the target plug-in 3 may be a plug-in of the restart computer device 9. After running the three target plug-ins, the computer devices 7 to 9 are restarted.
In the scenario shown in fig. 4, after the operation and maintenance method provided in this embodiment is adopted, operation and maintenance personnel at beijing office places can flexibly operate and maintain computer devices at shanghai office places and Nanjing office places, that is, cross-region and high concurrent operation and maintenance are realized, the operation and maintenance cost is saved, and the operation and maintenance efficiency is improved.
The operation and maintenance method provided by the embodiment comprises the following steps: receiving a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device, determining to execute a step of determining a target plug-in corresponding to control information and a target operation and maintenance type when the target operation and maintenance instruction is determined to be the instruction sent to the current target operation and maintenance device according to a target address, determining a next hop address of the target operation and maintenance instruction according to a pre-stored routing table and the target address when the target operation and maintenance instruction is determined not to be the instruction sent to the current target operation and maintenance device, and sending the target operation and maintenance instruction to the operation and maintenance device corresponding to the next hop address. The operation and maintenance method can realize the forwarding of the target operation and maintenance instruction, and improves the flexibility of operation and maintenance on the basis of realizing cross-region and high concurrent operation and maintenance.
Fig. 5 is a schematic flowchart of a first operation and maintenance device according to an embodiment of the present invention. As shown in fig. 5, the operation and maintenance device provided in this embodiment includes: a receiving module 51 and an operation and maintenance module 52 connected with the receiving module 51.
The receiving module 51 is configured to receive a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device, and send the target operation and maintenance instruction to the operation and maintenance module 52.
Wherein, the target operation and maintenance instruction comprises: control information of the computer equipment to be operated and maintained and a target operation and maintenance type.
Alternatively, the client may send the target operation and maintenance instruction to the receiving module 51 through an Application Programming Interface (API).
The operation and maintenance module 52 is configured to receive the target operation and maintenance instruction sent by the receiving module 51, determine a target plugin corresponding to the control information and the target operation and maintenance type, and operate the target plugin, so that the computer device to be operated and maintained executes an operation corresponding to the target operation and maintenance type.
The operation and maintenance device provided in this embodiment is used to execute the steps in the embodiments shown in fig. 1 to fig. 3 and various optional implementation manners, and the implementation process is similar to the technical principle, and is not described herein again.
The operation and maintenance device provided by the embodiment can store compiled files matched with different system platforms in advance, and can support operation and maintenance of multiple system platforms during specific implementation.
Alternatively, the receiving module 51 and the operation and maintenance module 52 may communicate through a Transmission Control Protocol (TCP)/IP Protocol.
In the operation and maintenance device provided by this embodiment, the receiving module 51 and the operation and maintenance module 52 are independent and decoupled from each other, so that the operation and maintenance device has advantages of expandability and the like. For example, a plurality of operation and maintenance modules can be arranged in the same operation and maintenance device according to actual needs.
The receiving module 51 provides a single service window, that is, a uniform API access interface, for external use, and is only responsible for message forwarding and does not handle a specific service plug-in function, and meanwhile, as described in the embodiments and various optional implementations shown in fig. 1 to fig. 3, the receiving module 51 supports a routing function. The receiving module 51 may also implement queue management for a plurality of target operation and maintenance instructions.
The operation and maintenance module 52 may run the target operation and maintenance instructions of the same operation and maintenance rule in the same process according to the actual operation and maintenance requirement, and may run multiple processes simultaneously. The operation and maintenance module 52 performs a specific plug-in function and may return the operation result to the receiving module 51. The receiving module 51 is responsible for backhaul and other operations.
Optionally, the operation and maintenance device may further include a first sending module. The first sending module is used for sending a target operation and maintenance instruction to another operation and maintenance device serving as a target operation and maintenance device, and the operation and maintenance device serves as a source operation and maintenance device at the moment. By setting the first sending module, the operation and maintenance device provided by the embodiment can be used as both a target operation and maintenance device and a source operation and maintenance device, and thus, by setting the operation and maintenance device in each area, a distributed operation and maintenance architecture is realized, and operation and maintenance personnel can perform cross-area maintenance on all managed computing equipment at the location of any operation and maintenance device, thereby further improving the flexibility of the operation and maintenance personnel in cross-area operation and maintenance.
The operation and maintenance device provided by the embodiment can realize modular design of plug-in units spanning multiple operating system platforms, spanning regions, high concurrency and high expansion, reduces operation and maintenance burden of operation and maintenance personnel, and enables operation and maintenance work to be programmed and automated.
The operation and maintenance device provided by the embodiment of the invention can execute the operation and maintenance method provided by the embodiments shown in fig. 1 and fig. 3 and various optional implementation manners of the invention, and has corresponding functional modules and beneficial effects of the execution method.
Fig. 6 is a flowchart illustrating a second operation and maintenance device according to an embodiment of the present invention. In this embodiment, a detailed description is given to the operation and maintenance device provided in the embodiment shown in fig. 5 and other modules included in the operation and maintenance device in various alternative implementations. As shown in fig. 6, the operation and maintenance device provided in this embodiment further includes: and the detection module 53 is connected with the receiving module 51 and/or the operation and maintenance module 52.
The detection module 53 is configured to send a detection packet to the receiving module 51 or the operation and maintenance module 52 at a preset first frequency, and when it is determined whether a returned acknowledgement packet is not received within a preset time period, if so, restart the receiving module 51 or the operation and maintenance module 52.
It is understood that the detection packet may be a heartbeat detection packet.
The receiving module 51 is further configured to send an acknowledgement packet to the detecting module 53 after receiving the detection packet.
The operation and maintenance module 52 is further configured to send an acknowledgement packet to the detection module 53 after receiving the detection packet.
By arranging the detection module, the monitoring management of the functions of starting, executing, ending, restarting and the like of the receiving module or the operation and maintenance module can be realized, the health tracking detection of the receiving module or the operation and maintenance module is realized, and the reliability of the operation and maintenance device is improved.
The operation and maintenance device provided by the embodiment can realize reliable operation and maintenance while improving the operation and maintenance efficiency.
Further, the operation and maintenance device provided in fig. 5 and fig. 6 may further include a second sending module. The target operation and maintenance instruction also includes a destination address.
In this implementation, the receiving module 51 is further configured to determine to execute the step of "sending the target operation and maintenance instruction to the operation and maintenance module" when it is determined that the target operation and maintenance instruction is an instruction sent to the current operation and maintenance device according to the destination address.
The receiving module 51 is further configured to determine, when it is determined that the target operation and maintenance instruction is not an instruction sent to the current operation and maintenance device according to the destination address, a next hop address of the target operation and maintenance instruction according to a pre-stored routing table and the destination address.
And the second sending module is used for sending the target operation and maintenance instruction to the operation and maintenance device corresponding to the next hop address.
Further, in the operation and maintenance device provided in fig. 5 and 6, in a scenario where the number of the target operation and maintenance instructions is multiple, in terms of running the target plug-in, the operation and maintenance module 52 is specifically configured to: determining a target operation and maintenance rule corresponding to each target operation and maintenance instruction according to a mapping relation between the prestored operation and maintenance rule and the operation and maintenance type and the target operation and maintenance type; and in the same process, determining the target plug-in corresponding to the target operation and maintenance instruction with the same target operation and maintenance rule.
Preferably, the second sending module is further configured to obtain an operation result of the target plug-in, and feed back the operation result to the source operation and maintenance device, so as to inform the operation and maintenance personnel of the result.
The operation and maintenance device provided by the embodiment of the invention can execute the operation and maintenance method provided by the embodiments shown in fig. 1 and fig. 3 and various optional implementation manners of the invention, and has corresponding functional modules and beneficial effects of the execution method.
Fig. 7 is a schematic structural diagram of a computer device according to an embodiment of the present invention. As shown in fig. 7, the computer device comprises a processor 80, a memory 81 and a computer program stored in the memory 81 and executable on the processor 80. The number of the processors 80 in the computer device may be one or more, and one processor 80 is taken as an example in fig. 7; the processor 80, the memory 81, and the input device and the output device in the computer apparatus may be connected by a bus or other means, and the connection by the bus is exemplified in fig. 7.
The memory 81 is a computer-readable storage medium, and can be used for storing software programs, computer-executable programs, and modules, such as program instructions and modules corresponding to the operation and maintenance method in the embodiment of the present invention. The processor 80 executes various functional applications and data processing of the computer device by executing software programs, instructions and modules stored in the memory 81, so as to implement the operation and maintenance method.
The memory 81 may mainly include a storage program area and a storage data area, wherein the storage program area may store an operating system, an application program required for at least one function; the storage data area may store data created according to the use of the terminal, and the like. Further, the memory 81 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid state storage device. In some examples, memory 81 may further include memory located remotely from processor 80, which may be connected to the computer device via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
Embodiments of the present invention also provide a storage medium containing computer-executable instructions, which when executed by a computer processor, perform an operation and maintenance method, the method including:
receiving a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device; wherein the target operation and maintenance instruction comprises: control information and a target operation and maintenance type of the computer equipment to be operated and maintained;
determining a target plug-in corresponding to the control information and the target operation and maintenance type;
and operating the target plug-in to enable the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type.
Of course, the storage medium provided by the embodiment of the present invention contains computer-executable instructions, and the computer-executable instructions are not limited to the above method operations, and may also perform related operations in the operation and maintenance method provided by any embodiment of the present invention.
From the above description of the embodiments, it is obvious for those skilled in the art that the present invention can be implemented by software and necessary general hardware, and certainly, can also be implemented by hardware, but the former is a better embodiment in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which can be stored in a computer-readable storage medium, such as a floppy disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a FLASH Memory (FLASH), a hard disk or an optical disk of a computer, and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device) to execute the methods of the embodiments of the present invention.
It should be noted that, in the embodiment of the operation and maintenance device, the units and modules included in the embodiment are only divided according to functional logic, but are not limited to the above division as long as the corresponding functions can be implemented; in addition, specific names of the functional units are only for convenience of distinguishing from each other, and are not used for limiting the protection scope of the present invention.
It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments illustrated herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.
Claims (12)
1. An operation and maintenance method applied to an operation and maintenance device serving as a target operation and maintenance device comprises the following steps:
receiving a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device; wherein the target operation and maintenance instruction comprises: control information and a target operation and maintenance type of the computer equipment to be operated and maintained;
determining a target plug-in corresponding to the control information and the target operation and maintenance type;
and operating the target plug-in to enable the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type.
2. The method of claim 1, wherein the operation and maintenance device is further configured to act as a source target device, comprising:
and sending the target operation and maintenance instruction to another operation and maintenance device serving as a target operation and maintenance device.
3. The method of claim 1, wherein the target operation instruction further comprises a destination address;
before determining the target plug-in corresponding to the control information and the target operation and maintenance type, the method further includes:
when the target operation and maintenance instruction is determined to be an instruction sent to a current target operation and maintenance device according to the destination address, determining to execute a step of determining a target plug-in corresponding to the control information and the target operation and maintenance type;
when the target operation and maintenance instruction is determined not to be the instruction sent to the current target operation and maintenance device according to the destination address, determining a next hop address of the target operation and maintenance instruction according to a pre-stored routing table and the destination address;
and sending the target operation and maintenance instruction to an operation and maintenance device corresponding to the next hop address.
4. The method of claim 1, wherein the number of the target operation and maintenance instructions is plural;
the running of the target plug-in comprises:
determining a target operation and maintenance rule corresponding to each target operation and maintenance instruction according to a mapping relation between a prestored operation and maintenance rule and an operation and maintenance type and the target operation and maintenance type;
and in the same process, running the target plug-in corresponding to the target operation and maintenance instruction with the same target operation and maintenance rule.
5. The method of claim 1, wherein the target operation and maintenance instruction is an instruction formed by an operation and maintenance person in the source operation and maintenance device through triggering; alternatively, the first and second electrodes may be,
the target operation and maintenance instruction is an instruction of a last hop operation and maintenance device of the source operation and maintenance device forwarded by the source operation and maintenance device.
6. An operation and maintenance device, comprising: the operation and maintenance module is connected with the receiving module;
the receiving module is used for receiving a target operation and maintenance instruction sent by another operation and maintenance device serving as a source operation and maintenance device and sending the target operation and maintenance instruction to the operation and maintenance module; wherein the target operation and maintenance instruction comprises: control information and a target operation and maintenance type of the computer equipment to be operated and maintained;
the operation and maintenance module is used for receiving the target operation and maintenance instruction sent by the receiving module, determining a target plug-in corresponding to the control information and the target operation and maintenance type, and operating the target plug-in so as to enable the computer equipment to be operated and maintained to execute the operation corresponding to the target operation and maintenance type.
7. The operation and maintenance device according to claim 6, further comprising: the detection module is connected with the receiving module and/or the operation and maintenance module;
the detection module is used for sending a detection packet to the receiving module or the operation and maintenance module at a preset frequency, judging whether a returned confirmation packet is not received within a preset time length, and if so, restarting the receiving module or the operation and maintenance module.
8. The operation and maintenance device according to claim 6, further comprising: a first sending module; the first sending module is used for sending the target operation and maintenance instruction to another operation and maintenance device serving as a target operation and maintenance device.
9. The operation device according to claim 6, wherein the target operation instruction further comprises a destination address; the device further comprises: a second sending module;
the receiving module is further configured to determine to execute the step of sending the target operation and maintenance instruction to the operation and maintenance module when the target operation and maintenance instruction is determined to be the instruction sent to the current operation and maintenance device according to the destination address;
the receiving module is further configured to determine, when it is determined that the target operation and maintenance instruction is not an instruction sent to the current operation and maintenance device according to the destination address, a next hop address of the target operation and maintenance instruction according to a pre-stored routing table and the destination address;
and the second sending module is used for sending the target operation and maintenance instruction to the operation and maintenance device corresponding to the next hop address.
10. The operation and maintenance device according to claim 6 or 9, wherein the number of the target operation and maintenance instructions is plural;
in terms of running the target plug-in, the operation and maintenance module is specifically configured to: determining a target operation and maintenance rule corresponding to each target operation and maintenance instruction according to a mapping relation between a prestored operation and maintenance rule and an operation and maintenance type and the target operation and maintenance type; and in the same process, determining the target plug-in corresponding to the target operation and maintenance instruction with the same target operation and maintenance rule.
11. A computer device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the operation and maintenance method according to any one of claims 1-5 when executing the program.
12. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the operation and maintenance method according to any one of claims 1 to 5.
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