CN111949654A - User label-based quick query method and system and electronic equipment - Google Patents
User label-based quick query method and system and electronic equipment Download PDFInfo
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Abstract
The invention relates to the technical field of data query, in particular to a quick query method, a quick query system and electronic equipment based on user tags, which comprise the following steps: monitoring for an event that causes an update to a first tag of a user; sending the event information updated by the first label to a message queue; acquiring queue information from the message queue, and generating a second label for the event information updated by the first label; storing the second tag in a tag database; and obtaining the second label from the label database. According to the invention, the label database is directly subjected to label query to obtain the customer information, so that the query efficiency is improved, and the customer label information is subjected to second-level processing; meanwhile, the method helps the service to respond to the abnormity quickly and eliminate the influence.
Description
Technical Field
The invention relates to the technical field of data query, in particular to a quick query method and system based on a user tag and electronic equipment.
Background
With the continuous prosperity of electronic commerce, the demand of customer service consultation is gradually increased, and users can handle related services through a customer service system. At present, in the process of providing customer service, when a customer service terminal is connected with a user telephone, a customer service system can display relevant information of the user at the customer service terminal, such as customer name, fraud, overdue, bad account, sensitivity, control, credit channel, credit refusal reason and the like, however, the information is original information which is not processed, and is not intuitive enough for customer service personnel. Under the circumstance, in order to realize accurate service, customer service staff usually need to obtain a corresponding user tag according to relevant information, further determine a proper service strategy according to the user tag, and serve customers according to the service strategy, however, when inquiring customer information and the user tag, the customer information and the user tag need to be gradually searched and inquired through a total database, so that the inquiry efficiency is influenced, time consumption is high when the server inquires, the operation of the server is influenced, and therefore, the quick inquiry mode of the user tag needs to be improved.
Disclosure of Invention
The invention provides a quick query method and system based on a user tag and electronic equipment, which are used for improving the query efficiency of the user tag.
An embodiment of the present specification provides a fast query method based on a user tag, including:
monitoring for an event that causes an update to a first tag of a user;
sending the event information updated by the first label to a message queue;
acquiring queue information from the message queue, and generating a second label for the event information updated by the first label;
storing the second tag in a tag database;
and obtaining the second label from the label database.
Optionally, the event of the first tag update includes an activity exception, a transaction exception, and a loan exception.
Optionally, the events of the first tag update are written into the message queue in order in a character string.
Optionally, the types of the first tag include a single tag and a composite tag, and the types of the second tag include a single tag and a composite tag.
Optionally, the obtaining the second tag in the tag database includes:
responding to a query request for the customer information;
and querying the second label in the label database to obtain the customer information.
Optionally, the second tag is obtained by matching the user information with the event updated by the first tag.
An embodiment of the present specification further provides a system for fast querying based on a user tag, which includes:
the detection module monitors an event causing the first tag of the user to be updated;
the information sending module is used for sending the event information updated by the first label to a message queue;
the label generating module is used for acquiring queue information from the message queue and generating a second label by indexing the event information updated by the first label;
the tag storage module is used for storing the second tag in a tag database;
and the tag reading module is used for acquiring the second tag from the tag database.
Optionally, the event of the first tag update includes an activity exception, a transaction exception, and a loan exception.
Optionally, the events of the first tag update are written into the message queue in order in a character string.
Optionally, the types of the first tag include a single tag and a composite tag, and the types of the second tag include a single tag and a composite tag.
Optionally, the obtaining the second tag in the tag database includes:
responding to a query request for the customer information;
and querying the second label in the label database to obtain the customer information.
Optionally, the second tag is obtained by matching the user information with the event updated by the first tag.
An electronic device, wherein the electronic device comprises:
a processor and a memory storing computer executable instructions that, when executed, cause the processor to perform the method of any of the above.
A computer readable storage medium, wherein the computer readable storage medium stores one or more programs which, when executed by a processor, implement the method of any of the above.
The beneficial effects are that:
according to the invention, the label database is directly subjected to label query to obtain the customer information, so that the query efficiency is improved, and the customer label information is subjected to second-level processing; meanwhile, the method helps the service to respond to the abnormity quickly and eliminate the influence.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
FIG. 1 is a schematic diagram illustrating a fast query method based on user tags according to an embodiment of the present disclosure;
fig. 2 is a schematic structural diagram of a fast query system based on user tags according to an embodiment of the present disclosure;
fig. 3 is a schematic structural diagram of an electronic device provided in an embodiment of the present disclosure;
fig. 4 is a schematic diagram of a computer-readable medium provided in an embodiment of the present specification.
Detailed Description
Exemplary embodiments of the present invention will now be described more fully with reference to the accompanying drawings. The exemplary embodiments, however, may be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these exemplary embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the concept of the invention to those skilled in the art. The same reference numerals denote the same or similar elements, components, or parts in the drawings, and thus their repetitive description will be omitted.
Features, structures, characteristics or other details described in a particular embodiment do not preclude the fact that the features, structures, characteristics or other details may be combined in a suitable manner in one or more other embodiments in accordance with the technical idea of the invention.
In describing particular embodiments, the present invention has been described with reference to features, structures, characteristics or other details that are within the purview of one skilled in the art to provide a thorough understanding of the embodiments. One skilled in the relevant art will recognize, however, that the invention may be practiced without one or more of the specific features, structures, characteristics, or other details.
The flow charts shown in the drawings are merely illustrative and do not necessarily include all of the contents and operations/steps, nor do they necessarily have to be performed in the order described. For example, some operations/steps may be decomposed, and some operations/steps may be combined or partially combined, so that the actual execution sequence may be changed according to the actual situation.
The block diagrams shown in the figures are functional entities only and do not necessarily correspond to physically separate entities. I.e. these functional entities may be implemented in the form of software, or in one or more hardware modules or integrated circuits, or in different networks and/or processor means and/or microcontroller means.
The term "and/or" and/or "includes all combinations of any one or more of the associated listed items.
Referring to fig. 1, a schematic structural diagram of a fast query system based on a user tag provided in an embodiment of the present specification, where the method includes:
s101: monitoring for an event that causes an update to a first tag of a user;
specifically, the server detects whether an event causing the user tag to be updated exists during operation, and records event information causing the user tag to be updated when the event causing the user tag to be updated is detected.
S102: sending the event information updated by the first label to a message queue;
specifically, the recorded event information causing the user tag to be updated is written into the message queue in a character string form according to the format of the queue, and the event information is written into the message queue in the character string form according to the format of the queue, so that the communication of data information and the processing of queue failure are facilitated.
S103: acquiring queue information from the message queue, and generating a second label for the event information updated by the first label;
specifically, the event queue information updated by the user tag is obtained from the message queue, and then the event queue information updated by the user tag is indexed to generate a new user tag.
S104: storing the second tag in a tag database;
specifically, the generated new user tag is marked in the user information and stored in the tag database for convenience of searching.
S105: and obtaining the second label from the label database.
Specifically, when the client information is inquired, the brief label data information related to the client information is quickly obtained through direct inquiry of the label database, the business is helped to quickly know the user information, and different service recommendations are given according to the user information.
Optionally, the event of the first tag update includes an activity exception, a transaction exception, and a loan exception.
Specifically, the event of the first tag update includes, but is not limited to, an activity exception, a transaction exception, and a loan exception, and any event that causes a change in the user information is the event of the first tag update.
Optionally, the events of the first tag update are written into the message queue in order in a character string.
Specifically, events updated by the user tags are written into the message queue in order in a character string mode, queue failure processing is facilitated, the time sequence of the queue is facilitated when queue information is read, meanwhile, the message queue is used as a transfer, direct communication of data information can be achieved, calling in a server side is not needed when reading is conducted, and operation of the server is reduced.
Optionally, the types of the first tag include a single tag and a composite tag, and the types of the second tag include a single tag and a composite tag.
Specifically, if only one event causing the update of the user tag information is present, the type of the first tag is a single tag, and if more than one event causing the update of the user tag information is present, the type of the first tag is a comprehensive tag; if the type of the first label is a single label, the correspondingly generated second label is a single label; and if the type of the first label is the comprehensive label, the correspondingly generated second label is the comprehensive label.
Optionally, the obtaining the second tag in the tag database includes:
responding to a query request for the customer information;
and querying the second label in the label database to obtain the customer information.
Optionally, the second tag is obtained by matching the user information with the event updated by the first tag.
Specifically, the second tag is a newly generated tag, and the newly generated tag is obtained based on the data information of the user itself in combination with the event information that causes the update of the user tag.
Referring to fig. 2, a user tag-based fast query system provided for an embodiment of the present specification includes:
the detection module 201 detects an event causing the first tag of the user to be updated;
specifically, when the server runs, the detection module 201 detects whether an event causing the user tag to be updated exists, and when the event causing the user tag to be updated is detected, the detection module 201 records the event information causing the user tag to be updated.
The information sending module 202 is used for sending the event information updated by the first tag to a message queue;
specifically, the information sending module 202 writes the recorded event information causing the update of the user tag into the message queue in the form of a character string according to the format of the queue, and writes the event information into the message queue in the form of the character string according to the format of the queue, so that the communication of the data information and the processing of queue failure can be facilitated.
The tag generation module 203 acquires queue information from the message queue, and generates a second tag by indexing the event information updated by the first tag;
specifically, the tag generation module 203 obtains the event queue information updated by the user tag from the message queue, and then indexes the event queue information updated by the user tag to generate a new user tag.
The tag storage module 204 is used for storing the second tag in a tag database;
specifically, the tag storage module 204 marks the generated new user tag in the user information and stores the user tag in the tag database for searching convenience.
The tag reading module 205 obtains the second tag from the tag database.
Specifically, when the customer information is queried, the tag reading module 205 directly queries the tag database to quickly obtain brief tag data information related to the customer information, help the business to quickly know the user information, and give different service recommendations according to the user information.
Optionally, the event of the first tag update includes an activity exception, a transaction exception, and a loan exception.
Specifically, the event of the first tag update includes, but is not limited to, an activity exception, a transaction exception, and a loan exception, and any event that causes a change in the user information is the event of the first tag update.
Optionally, the events of the first tag update are written into the message queue in order in a character string.
Specifically, events updated by the user tags are written into the message queue in order in a character string mode, queue failure processing is facilitated, the time sequence of the queue is facilitated when queue information is read, meanwhile, the message queue is used as a transfer, direct communication of data information can be achieved, calling in a server side is not needed when reading is conducted, and operation of the server is reduced.
Optionally, the types of the first tag include a single tag and a composite tag, and the types of the second tag include a single tag and a composite tag.
Specifically, if only one event causing the update of the user tag information is present, the type of the first tag is a single tag, and if more than one event causing the update of the user tag information is present, the type of the first tag is a comprehensive tag; if the type of the first label is a single label, the correspondingly generated second label is a single label; and if the type of the first label is the comprehensive label, the correspondingly generated second label is the comprehensive label.
Optionally, the obtaining the second tag in the tag database includes:
responding to a query request for the customer information;
and querying the second label in the label database to obtain the customer information.
Optionally, the second tag is obtained by matching the user information with the event updated by the first tag.
Specifically, the second tag is a newly generated tag, and the newly generated tag is obtained based on the data information of the user itself in combination with the event information that causes the update of the user tag.
In the preferred embodiment of the invention, the invention obtains the customer information by directly carrying out label query in the label database, thereby improving the query efficiency and carrying out second-level processing on the customer label information; meanwhile, the method helps the service to respond to the abnormity quickly and eliminate the influence.
Based on the same inventive concept, the embodiment of the specification further provides the electronic equipment.
In the following, embodiments of the electronic device of the present invention are described, which may be regarded as specific physical implementations for the above-described embodiments of the method and apparatus of the present invention. Details described in the embodiments of the electronic device of the invention should be considered supplementary to the embodiments of the method or apparatus described above; for details which are not disclosed in embodiments of the electronic device of the invention, reference may be made to the above-described embodiments of the method or the apparatus.
Fig. 3 is a schematic structural diagram of an electronic device provided in an embodiment of the present specification. An electronic device 300 according to this embodiment of the invention is described below with reference to fig. 3. The electronic device 300 shown in fig. 3 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present invention.
As shown in fig. 3, electronic device 300 is embodied in the form of a general purpose computing device. The components of electronic device 300 may include, but are not limited to: at least one processing unit 310, at least one memory unit 320, a bus 330 connecting the various system components (including the memory unit 320 and the processing unit 310), a display unit 340, and the like.
Wherein the storage unit stores program code executable by the processing unit 310 to cause the processing unit 310 to perform the steps according to various exemplary embodiments of the present invention described in the above-mentioned processing method section of the present specification. For example, the processing unit 310 may perform the steps as shown in fig. 1.
The storage unit 320 may include readable media in the form of volatile storage units, such as a random access memory unit (RAM)3201 and/or a cache storage unit 3202, and may further include a read only memory unit (ROM) 3203.
The storage unit 320 may also include a program/utility 3204 having a set (at least one) of program modules 3205, such program modules 3205 including, but not limited to: an operating system, one or more application programs, other program modules, and program data, each of which, or some combination thereof, may comprise an implementation of a network environment.
The electronic device 300 may also communicate with one or more external devices 400 (e.g., keyboard, pointing device, bluetooth device, etc.), with one or more devices that enable a user to interact with the electronic device 300, and/or with any devices (e.g., router, modem, etc.) that enable the electronic device 300 to communicate with one or more other computing devices. Such communication may occur via an input/output (I/O) interface 350. Also, the electronic device 300 may communicate with one or more networks (e.g., a Local Area Network (LAN), a Wide Area Network (WAN), and/or a public network, such as the internet) via the network adapter 360. Network adapter 360 may communicate with other modules of electronic device 300 via bus 330. It should be appreciated that although not shown in FIG. 3, other hardware and/or software modules may be used in conjunction with electronic device 300, including but not limited to: microcode, device drivers, redundant processing units, external disk drive arrays, RAID systems, tape drives, and data backup storage systems, among others.
Through the above description of the embodiments, those skilled in the art will readily understand that the exemplary embodiments of the present invention described herein may be implemented by software, or by software in combination with necessary hardware. Therefore, the technical solution according to the embodiment of the present invention can be embodied in the form of a software product, which can be stored in a computer-readable storage medium (which can be a CD-ROM, a usb disk, a removable hard disk, etc.) or on a network, and includes several instructions to make a computing device (which can be a personal computer, a server, or a network device, etc.) execute the above-mentioned method according to the present invention. The computer program, when executed by a data processing apparatus, enables the computer readable medium to implement the above-described method of the invention, namely: such as the method shown in fig. 1.
Fig. 4 is a schematic diagram of a computer-readable medium provided in an embodiment of the present disclosure.
A computer program implementing the method shown in fig. 1 may be stored on one or more computer readable media. The computer readable medium may be a readable signal medium or a readable storage medium. A readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples (a non-exhaustive list) of the readable storage medium include: an electrical connection having one or more wires, a portable disk, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
The computer readable storage medium may include a propagated data signal with readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A readable storage medium may also be any readable medium that is not a readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a readable storage medium may be transmitted using any appropriate medium, including but not limited to wireless, wireline, optical fiber cable, RF, etc., or any suitable combination of the foregoing.
Program code for carrying out operations for aspects of the present invention may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computing device, partly on the user's device, as a stand-alone software package, partly on the user's computing device and partly on a remote computing device, or entirely on the remote computing device or server. In the case of a remote computing device, the remote computing device may be connected to the user computing device through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computing device (e.g., through the internet using an internet service provider).
In summary, the invention may be implemented in hardware, or in software modules running on one or more processors, or in a combination thereof. Those skilled in the art will appreciate that some or all of the functionality of some or all of the components in embodiments in accordance with the invention may be implemented in practice using a general purpose data processing device such as a microprocessor or a Digital Signal Processor (DSP). The present invention may also be embodied as apparatus or device programs (e.g., computer programs and computer program products) for performing a portion or all of the methods described herein. Such programs implementing the present invention may be stored on computer-readable media or may be in the form of one or more signals. Such a signal may be downloaded from an internet website or provided on a carrier signal or in any other form.
While the foregoing embodiments have described the objects, aspects and advantages of the present invention in further detail, it should be understood that the present invention is not inherently related to any particular computer, virtual machine or electronic device, and various general-purpose machines may be used to implement the present invention. The invention is not to be considered as limited to the specific embodiments thereof, but is to be understood as being modified in all respects, all changes and equivalents that come within the spirit and scope of the invention.
The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments.
The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.
Claims (10)
1. A quick query method based on user tags is characterized by comprising the following steps:
monitoring for an event that causes an update to a first tag of a user;
sending the event information updated by the first label to a message queue;
acquiring queue information from the message queue, and generating a second label for the event information updated by the first label;
storing the second tag in a tag database;
and obtaining the second label from the label database.
2. The fast query method based on the user tag as claimed in claim 1, wherein the event of the first tag update comprises activity exception, transaction exception, loan exception.
3. The fast query method based on the user tag as claimed in any one of claims 1-2, wherein the events of the first tag update are written into the message queue in order in the form of character strings.
4. The user tag-based fast query method according to any one of claims 1 to 3, wherein the types of the first tag comprise a single tag and a composite tag, and the types of the second tag comprise a single tag and a composite tag.
5. The method for fast query based on user tag as claimed in any one of claims 1-4, wherein obtaining said second tag in said tag database comprises:
responding to a query request for the customer information;
and querying the second label in the label database to obtain the customer information.
6. The fast query method based on the user tag as claimed in any one of claims 1 to 5, wherein the second tag is obtained by matching the user information with the updated event of the first tag.
7. A system for fast querying based on user tags, comprising:
the detection module monitors an event causing the first tag of the user to be updated;
the information sending module is used for sending the event information updated by the first label to a message queue;
the label generating module is used for acquiring queue information from the message queue and generating a second label by indexing the event information updated by the first label;
the tag storage module is used for storing the second tag in a tag database;
and the tag reading module is used for acquiring the second tag from the tag database.
8. The system of claim 7, wherein retrieving the second tag from the tag database comprises:
responding to a query request for the customer information;
and querying the second label in the label database to obtain the customer information.
9. An electronic device, wherein the electronic device comprises:
a processor and a memory storing computer-executable instructions that, when executed, cause the processor to perform the method of any of claims 1-6.
10. A computer readable storage medium, wherein the computer readable storage medium stores one or more programs which, when executed by a processor, implement the method of any of claims 1-6.
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Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112668969A (en) * | 2020-12-25 | 2021-04-16 | 江苏满运物流信息有限公司 | User tag processing method, system, electronic device and storage medium |
| CN113553206A (en) * | 2021-09-22 | 2021-10-26 | 北京德风新征程科技有限公司 | Data event execution method and device, electronic equipment and computer readable medium |
| CN113672633A (en) * | 2021-08-25 | 2021-11-19 | 深圳博沃智慧科技有限公司 | Label management system and method based on environment monitoring data |
| CN115062056A (en) * | 2022-08-18 | 2022-09-16 | 中航信移动科技有限公司 | User searching method for civil aviation data, electronic equipment and storage medium |
| CN115567945A (en) * | 2022-12-02 | 2023-01-03 | 启迪数字科技(深圳)有限公司 | UWB base station dynamic adjustment method, device, equipment and medium |
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