CN111698195B

CN111698195B - Information interaction method and device

Info

Publication number: CN111698195B
Application number: CN201910197170.6A
Authority: CN
Inventors: 刘学锋; 王云生; 史越; 郭现听; 王诗汇; 郭金勇; 赵立旺; 吕心胜; 张健; 牟宝宁; 周庭乔; 吴光雷; 何跃快
Original assignee: Beijing Didi Infinity Technology and Development Co Ltd
Current assignee: Beijing Didi Infinity Technology and Development Co Ltd
Priority date: 2019-03-15
Filing date: 2019-03-15
Publication date: 2022-12-06
Anticipated expiration: 2039-03-15
Also published as: CN111698195A

Abstract

The application provides an information interaction method and device, and relates to the field of information interaction. Wherein, the method comprises the following steps: acquiring identification information of a service provider; analyzing the identification information, and acquiring and displaying verification information of a service provider; receiving service content information input by a service requester according to the verification information; and transmitting the service content information to the service provider. According to the embodiment of the application, the service requester and the service provider can respectively confirm the consistency of the identification information through the service requester terminal and the service provider terminal, so that the safety of the service interaction process between the service requester and the service provider through the service requester terminal and the service provider terminal is ensured.

Description

Information interaction method and device

Technical Field

The application relates to the field of information interaction, in particular to an information interaction method and device.

Background

At present, with the development of mobile communication technology, people have more and more demands on services, and particularly, service items such as buying things, getting a car, eating and the like are generated on line, and then great convenience is brought to people through cash-free payment.

In the prior art, especially when online information interaction of service items is performed in a centralized and scattered scene under an online environment, for example, the following steps are performed: shopping malls, train stations, football stadiums, large concerts, etc. usually select corresponding services through some applications on the line, and then after the services are completed, obtain service providers such as: a merchant, owner, restaurant, etc. for payment for the service item.

However, with the prior art, the service interaction process between the user terminal and the service provider terminal is difficult to ensure the interaction security.

Disclosure of Invention

In view of the above, an object of the embodiments of the present application is to provide an information interaction method, an apparatus, an electronic device, and a computer-readable storage medium, which are capable of establishing a connection between a service requester and a service provider and completing interaction of service content information under security measures of authentication information.

In a first aspect, an embodiment of the present application provides an information interaction method, which is applied to a service requester terminal, and the method includes:

acquiring identification information of a service provider; analyzing the identification information, and acquiring and displaying verification information of a service provider; receiving service content information input by a service requester according to the verification information; and transmitting the service content information to the service provider.

Optionally, the obtaining the identification information of the service provider includes:

and acquiring the identification code of the service provider, or acquiring the identification code of the service provider and the auxiliary verification information.

Optionally, after the identification code and the auxiliary verification information of the service provider are obtained, the method further includes:

verifying whether the auxiliary verification information is consistent with preset auxiliary verification information or not;

correspondingly, the analyzing the identification information and the obtaining and displaying the verification information of the service provider comprise:

and if the auxiliary verification information is consistent with the preset auxiliary verification information, analyzing the identification code, and acquiring and displaying the verification information of the service provider.

Optionally, the authentication information of the service provider includes: authentication information of service personnel and/or service tools of the service provider.

Optionally, the service content information comprises one or more of: service request information, service payment method, service type.

Optionally, before obtaining the identification information of the service provider, the method further includes:

acquiring the type of a service requester; and pushing the guide information corresponding to the type of the service requester according to the type of the service requester.

Optionally, after acquiring the identification information of the service provider, the method further includes:

confirming whether a service application program corresponding to the identification information is installed or not according to the identification information; and if the installation is confirmed not to be carried out, displaying prompt information, wherein the prompt information is used for prompting the downloading of the service application program.

Optionally, after parsing the identification information and acquiring and displaying the authentication information of the service provider, the method further includes:

sending verification information to a server; receiving security information of a service provider, which is sent by the server according to the verification information; and if the safety information is confirmed to belong to high risk, pushing unsuccessful service information.

Optionally, after receiving the input service content information, the method further comprises:

transmitting service content information to a server; receiving service safety information sent by a server according to the service content information, wherein the service safety information is used for indicating whether the service content information has potential safety hazards; and if the service safety information indicates potential safety hazard, pushing the information of unsuccessful service.

In a second aspect, an embodiment of the present application provides an information interaction method, which is applied to a service provider terminal, and the method includes:

displaying identification information of a service provider; service content information transmitted according to identification information indicating authentication information of a service provider is received.

Optionally, the identification information of the service provider is displayed, including:

and displaying the identification code of the service provider, or displaying the identification code of the service provider and the auxiliary verification information.

and displaying the identification information of the service provider, and sending a service notification to the server, wherein the service notification is used for indicating the current service state.

Optionally, before receiving the service content information transmitted according to the identification information, the method further includes:

receiving security information of a service request party sent by a server according to the verification information; and if the safety information is confirmed to belong to high risk, pushing unsuccessful service information.

In a third aspect, an embodiment of the present application provides an information interaction apparatus, which is applied to a service requester terminal, and the apparatus includes:

the first acquisition module is used for acquiring the identification information of the service provider; the analysis module is used for analyzing the identification information and acquiring and displaying the verification information of the service provider; the first receiving module is used for receiving the service content information input by the service requester according to the verification information; and the first sending module is used for sending the service content information to the service provider.

Optionally, the first obtaining module is configured to obtain identification information of the service provider, and includes:

Optionally, the apparatus further comprises:

the verification module is used for verifying whether the auxiliary verification information is consistent with preset auxiliary verification information; correspondingly, the parsing module is used for parsing the identification information, and acquiring and displaying the verification information of the service provider, and comprises:

Optionally, the service content information comprises one or more of: service request information, service payment mode and service type.

Optionally, the apparatus further comprises: the system comprises a second acquisition module and a first pushing module; before the first acquisition module acquires the identification information of the service provider, the second acquisition module is used for acquiring the type of the service requester; the first pushing module is used for pushing the guide information corresponding to the type of the service requester according to the type of the service requester.

Optionally, the apparatus further comprises: the device comprises an identification module and a prompt module; after the first acquisition module acquires the identification information of the service provider, the identification module is used for determining whether a service application program corresponding to the identification information is installed or not according to the identification information; and the prompt module is used for displaying prompt information if the installation is not confirmed, and the prompt information is used for prompting the downloading of the service application program.

Optionally, the apparatus further comprises: the system comprises a second sending module, a second receiving module and a second pushing module; after the analysis module analyzes the identification information and acquires and displays the verification information of the service provider, the second sending module is used for sending the verification information to the server; the second receiving module is used for receiving the safety information of the service provider, which is sent by the server according to the verification information; and the second pushing module is used for pushing the unsuccessful service information if the safety information is determined to belong to high risk.

Optionally, the apparatus further comprises: the third sending module, the third receiving module and the third pushing module; after the first receiving module receives the input service content information, the third sending module is used for sending the service content information to the server; the third receiving module is used for receiving service safety information sent by the server according to the service content information, and the service safety information is used for indicating whether the service content information has potential safety hazards; and the third pushing module is used for pushing the information of unsuccessful service if the service safety information indicates potential safety hazard.

In a fourth aspect, an embodiment of the present application provides an information interaction device, which is applied to a terminal of a service provider, and the device includes:

the display module is used for displaying the identification information of the service provider; and the first receiving module is used for receiving the service content information sent according to the identification information, and the identification information is used for indicating the verification information of the service provider.

Optionally, the display module is configured to display identification information of the service provider, and includes:

Optionally, the apparatus further comprises:

and the notification module is used for sending a service notification to the server when the display module displays the identification information of the service provider, wherein the service notification is used for indicating that the server is currently in a service state.

Optionally, the apparatus further comprises: the second receiving module and the pushing module; before the first receiving module receives the service content information sent according to the identification information, the second receiving module is used for receiving the safety information of the service requester sent by the server according to the verification information; and the pushing module is used for pushing the unsuccessful service information if the safety information is confirmed to belong to high risk.

In a fifth aspect, an embodiment of the present application provides an electronic device, including: a processor, a storage medium and a bus, the storage medium storing machine-readable instructions executable by the processor, the processor and the storage medium communicating with each other via the bus when the electronic device is running, the processor executing the machine-readable instructions to perform the steps of the information interaction method according to the first or second aspect.

In a sixth aspect, the present application provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, and the computer program is executed by a processor to perform the steps of the information interaction method according to the first aspect or the second aspect.

Based on any of the above aspects, the service requester and the service provider can respectively confirm the consistency of the identification information through the service requester terminal and the service provider terminal, so that the security of the service interaction process between the service requester and the service provider through the service requester terminal and the service provider terminal is ensured.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are required to be used in the embodiments will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and for those skilled in the art, other related drawings can be obtained from the drawings without inventive effort.

FIG. 1 illustrates a schematic structural diagram of an information interaction system in some embodiments of the present application;

fig. 2 shows a schematic structural diagram of an electronic device provided in an embodiment of the present application;

FIG. 3 is a flow chart illustrating an information interaction method provided by an embodiment of the present application;

FIG. 4 is a flowchart illustrating a further method for information interaction provided by an embodiment of the present application;

FIG. 5 is a flow chart illustrating a further method for information interaction provided by an embodiment of the present application;

FIG. 6 is a flow chart illustrating a further method for information interaction provided by an embodiment of the present application;

FIG. 7 is a flowchart illustrating a further method for information interaction provided by an embodiment of the present application;

FIG. 8 is a flow chart of another information interaction method provided by an embodiment of the present application;

FIG. 9 is a flow chart of another information interaction method provided by an embodiment of the present application;

FIG. 10 is a flow chart of another information interaction method provided by the embodiment of the application;

FIG. 11 is a schematic structural diagram illustrating an information interaction apparatus provided in an embodiment of the present application;

FIG. 12 is a schematic structural diagram of another information interaction device provided in an embodiment of the present application;

FIG. 13 is a schematic structural diagram of another information interaction device provided in an embodiment of the present application;

FIG. 14 is a schematic structural diagram of another information interaction device provided in an embodiment of the present application;

FIG. 15 is a schematic structural diagram of another information interaction device provided in an embodiment of the present application;

FIG. 16 is a schematic structural diagram of another information interaction device provided in an embodiment of the present application;

FIG. 17 is a schematic structural diagram of another information interaction device provided in an embodiment of the present application;

FIG. 18 is a schematic structural diagram of another information interaction device provided in an embodiment of the present application;

FIG. 19 is a schematic structural diagram of another information interaction device provided in an embodiment of the present application;

fig. 20 shows a schematic structural diagram of an electronic device according to an embodiment of the present application.

Detailed Description

In order to make the purpose, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it should be understood that the drawings in the present application are for illustrative and descriptive purposes only and are not used to limit the scope of protection of the present application. Further, it should be understood that the schematic drawings are not drawn to scale. The flowcharts used in this application illustrate operations implemented according to some embodiments of the present application. It should be understood that the operations of the flow diagrams may be performed out of order, and steps without logical context may be performed in reverse order or simultaneously. One skilled in the art, under the guidance of this application, may add one or more other operations to, or remove one or more operations from, the flowchart.

In addition, the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. The components of the embodiments of the present application, as generally described and illustrated in the figures herein, could be arranged and designed in a wide variety of different configurations. Thus, the following detailed description of the embodiments of the present application, presented in the accompanying drawings, is not intended to limit the scope of the claimed application, but is merely representative of selected embodiments of the application. All other embodiments, which can be derived by a person skilled in the art from the embodiments of the present application without making any creative effort, shall fall within the protection scope of the present application.

In order to enable those skilled in the art to use the present disclosure, in combination with a specific application scenario "information interaction process in service process of offline distributed scenario", the service may be: taxi service, express service, single-car service, payment service, etc., the following embodiments are given. It will be apparent to those skilled in the art that the general principles defined herein may be applied to other embodiments and applications without departing from the spirit and scope of the application. Although the present application is described primarily in the context of taxi services in an off-line hub scenario, it should be understood that this is merely one exemplary embodiment. The application can be applied to any other traffic type. For example, the present application may be applied to different transportation system environments, including terrestrial, marine, or airborne, among others, or any combination thereof. The present application may also be used in any service system including take-out, courier, shopping, rental of goods, etc., for example, a system for sending and/or receiving courier, a service system for business between buyers and sellers, etc. Applications of the system or method of the present application may include web pages, plug-ins for browsers, client terminals, customization systems, internal analysis systems, or artificial intelligence robots, among others, or any combination thereof.

It should be noted that the term "comprising" will be used in the embodiments of the present application to indicate the presence of the features stated hereinafter, but does not exclude the addition of further features.

The terms "passenger," "requestor," "service person," "service requestor," and "customer" are used interchangeably in this application to refer to an individual, entity, or tool that can request or order a service. The terms "driver," "provider," "service provider," and "supplier" are used interchangeably in this application to refer to an individual, entity, or tool that can provide a service. The term "user" in this application may refer to an individual, entity or tool that requests a service, subscribes to a service, provides a service, or facilitates the provision of a service. For example, the user may be a passenger, a driver, an operator, etc., or any combination thereof. In the present application, "passenger" and "passenger terminal" may be used interchangeably, and "driver" and "driver terminal" may be used interchangeably.

The terms "service request" and "order" are used interchangeably herein to refer to a request initiated by a passenger, a service requester, a driver, a service provider, a supplier, or the like, or any combination thereof. Accepting the "service request" or "order" may be a passenger, a service requester, a driver, a service provider, a supplier, or the like, or any combination thereof. The service request may be charged or free.

Before the application is filed, the prior technical scheme is as follows: at present, people in distributed places such as football match holding places, large-scale concert holding places, airports, shopping centers, railway stations and the like are dense, when passengers use online services of a network appointment bus, the passengers manually screen corresponding drivers in a list of nearby drivers to initiate bus taking service orders, and after the drivers receive the orders, the drivers wait for the passengers to get on the bus according to the positioning places of the passengers, so that the passengers finish the bus taking service.

The technical problems caused by the method are as follows: it is difficult for the passenger to select the designated driver and the driver to find the passenger in the crowded crowd, so that the service interaction process between the passenger and the driver becomes complicated, and at the same time, it is difficult to ensure the safety of information interaction.

In order to solve the above technical problem, an embodiment of the present application provides an information interaction method. The core improvement point is as follows: and verifying the identification information of the service provider by the service requester so as to establish the contact between the service provider and the service provider, and interacting the service content information under the security measure of obtaining the verification information. The technical solution of the present application is explained below by means of possible implementations.

One aspect of the present application relates to an information interaction system, in which a service requester terminal and a service provider terminal can establish a connection through identification information, and can complete interaction of service content information under security measures of authentication information.

Fig. 1 shows a schematic structural diagram of an information interaction system in some embodiments of the present application. As shown in fig. 1, the information interaction system 100 may include one or more of a server 110, a network 120, a service requester terminal 130, a service provider terminal 140, and a database 150, and the server 110 may include a processor therein that performs an instruction operation.

Wherein the information interaction system 100 may be an online transportation service platform for transportation services such as taxi, designated driving service, express, car pool, bus service, driver rental, or regular car service, or any combination thereof.

In some embodiments, the server 110 may be a single server or a group of servers. The set of servers can be centralized or distributed (e.g., the servers 110 can be a distributed system). In some embodiments, the server 110 may be local or remote to the terminal. For example, the server 110 may access information and/or data stored in the service requester terminal 130, the service provider terminal 140, or the database 150, or any combination thereof, via the network 120. As another example, the server 110 may be directly connected to at least one of the service requester terminal 130, the service provider terminal 140, and the database 150 to access stored information and/or data. In some embodiments, the server 110 may be implemented on a cloud platform; by way of example only, the cloud platform may include a private cloud, a public cloud, a hybrid cloud, a community cloud (community cloud), a distributed cloud, an inter-cloud, a multi-cloud, and the like, or any combination thereof. In some embodiments, the server 110 may be implemented on an electronic device 200 having one or more of the components shown in FIG. 2 in the present application.

In some embodiments, the server 110 may include a processor. The processor may process information and/or data related to the service request to perform one or more of the functions described herein. For example, the processor may determine the target vehicle based on a service request obtained from the service requester terminal 130. In some embodiments, a processor may include one or more processing cores (e.g., a single-core processor (S) or a multi-core processor (S)). Merely by way of example, a Processor may include a Central Processing Unit (CPU), an Application Specific Integrated Circuit (ASIC), an Application Specific Instruction Set Processor (ASIP), a Graphics Processing Unit (GPU), a Physical Processing Unit (PPU), a Digital Signal Processor (DSP), a Field Programmable Gate Array (FPGA), a Programmable Logic Device (PLD), a controller, a microcontroller Unit, a Reduced Instruction Set computer (Reduced Instruction Set computer), a microprocessor, or the like, or any combination thereof.

Network 120 may be used for the exchange of information and/or data. In some embodiments, one or more components (e.g., server 110, service requester terminal 130, service provider terminal 140, and database 150) in the information interaction system 100 may send information and/or data to other components. For example, the server 110 may obtain a service request from the service requester terminal 130 via the network 120. In some embodiments, the network 120 may be any type of wired or wireless network, or combination thereof. Merely by way of example, network 120 may include a wired Network, a Wireless Network, a fiber optic Network, a telecommunications Network, an intranet, the internet, a Local Area Network (LAN), a Wide Area Network (WAN), a Wireless Local Area Network (WLAN), a Metropolitan Area Network (MAN), a Wide Area Network (WAN), a Public Switched Telephone Network (PSTN), a bluetooth Network, a ZigBee Network, a Near Field Communication (NFC) Network, or the like, or any combination thereof. In some embodiments, network 120 may include one or more network access points. For example, the network 120 may include wired or wireless network access points, such as base stations and/or network switching nodes, through which one or more components of the information exchange system 100 may connect to the network 120 to exchange data and/or information.

In some embodiments, the user of the service requestor terminal 130 may be someone other than the actual demander of the service. For example, the user a of the service requester terminal 130 may use the service requester terminal 130 to initiate a service request for the service actual demander B (for example, the user a may call a car for his friend B), or receive service information or instructions from the server 110. In some embodiments, the user of the service provider terminal 140 may be the actual provider of the service or may be another person than the actual provider of the service. For example, user C of the service provider terminal 140 may use the service provider terminal 140 to receive a service request serviced by the service provider entity D (e.g., user C may pick up an order for driver D employed by user C), and/or information or instructions from the server 110. In some embodiments, "service requester" and "service requester terminal" may be used interchangeably, and "service provider" and "service provider terminal" may be used interchangeably.

In some embodiments, the service requester terminal 130 may comprise a mobile device, a tablet computer, a laptop computer, or a built-in device in a motor vehicle, etc., or any combination thereof. In some embodiments, the mobile device may include a smart home device, a wearable device, a smart mobile device, a virtual reality device, an augmented reality device, or the like, or any combination thereof. In some embodiments, the smart home devices may include smart lighting devices, control devices of smart electrical devices, smart monitoring devices, smart televisions, smart cameras, or walkie-talkies, or the like, or any combination thereof. In some embodiments, the wearable device may include a smart bracelet, a smart helmet, a smart watch, a smart garment, a smart backpack, a smart accessory, or the like, or any combination thereof. In some embodiments, the smart mobile device may include a smartphone, a Personal Digital Assistant (PDA), a gaming device, a navigation device, or a point of sale (POS) device, or the like, or any combination thereof. In some embodiments, the virtual reality device and/or the augmented reality device may include a virtual reality helmet, virtual reality glass, a virtual reality patch, an augmented reality helmet, augmented reality glass, an augmented reality patch, or the like, or any combination thereof. For example, the virtual reality device and/or augmented reality device may include various virtual reality products and the like. In some embodiments, the built-in devices in the motor vehicle may include an on-board computer, an on-board television, and the like. In some embodiments, the service requester terminal 130 may be a device having a location technology for locating the location of the service requester and/or service requester terminal.

In some embodiments, the service provider terminal 140 may be a similar or the same device as the service requestor terminal 130. In some embodiments, the service provider terminal 140 may be a device with location technology for locating the location of the service provider and/or the service provider terminal. In some embodiments, the service requester endpoints 130 and/or the service provider endpoints 140 may communicate with other positioning devices to determine the location of the service requester, service requester endpoint 130, service provider, or service provider endpoint 140, or any combination thereof. In some embodiments, the service requester terminal 130 and/or the service provider terminal 140 may transmit the location information to the server 110.

Database 150 may store data and/or instructions. In some embodiments, the database 150 may store data obtained from the service requester terminal 130 and/or the service provider terminal 140. In some embodiments, database 150 may store data and/or instructions for the exemplary methods described herein. In some embodiments, database 150 may include mass storage, removable storage, volatile Read-write Memory, read-Only Memory (ROM), or the like, or any combination thereof. By way of example, mass storage may include magnetic disks, optical disks, solid state drives, and the like; removable memory may include flash drives, floppy disks, optical disks, memory cards, zip disks, tapes, and the like; volatile read-write Memory may include Random Access Memory (RAM); the RAM may include Dynamic RAM (DRAM), double data Rate synchronous Dynamic RAM (DDR SDRAM); static RAM (SRAM), thyristor-Based Random Access Memory (T-RAM), zero-capacitor RAM (Zero-RAM), and the like. By way of example, ROMs may include Mask Read-Only memories (MROMs), programmable ROMs (PROMs), erasable Programmable ROMs (PERROMs), electrically Erasable Programmable ROMs (EEPROMs), compact disk ROMs (CD-ROMs), digital versatile disks (ROMs), and the like. In some embodiments, database 150 may be implemented on a cloud platform. By way of example only, the cloud platform may include a private cloud, a public cloud, a hybrid cloud, a community cloud, a distributed cloud, across clouds, multiple clouds, or the like, or any combination thereof.

In some embodiments, a database 150 may be connected to the network 120 to communicate with one or more components in the information interaction system 100 (e.g., the server 110, the service requester terminal 130, the service provider terminal 140, etc.). One or more components in the information interaction system 100 may access data or instructions stored in the database 150 via the network 120. In some embodiments, the database 150 may be directly connected to one or more components in the information interaction system 100 (e.g., the server 110, the service requester terminal 130, the service provider terminal 140, etc.); alternatively, in some embodiments, database 150 may also be part of server 110.

In some embodiments, one or more components (e.g., server 110, service requestor terminal 130, service provider terminal 140, etc.) in the information interaction system 100 may have access to the database 150. In some embodiments, one or more components in the information interaction system 100 may read and/or modify information related to a service requestor, a service provider, or the public, or any combination thereof, when certain conditions are met. For example, server 110 may read and/or modify information for one or more users after receiving a service request.

In some embodiments, the exchange of information by one or more components in the information interaction system 100 may be accomplished by a request service. The object of the service request may be any product. In some embodiments, the product may be a tangible product or a non-physical product. Tangible products may include food, medicine, prescriptions, chemical products, appliances, clothing, automobiles, houses, or luxury goods, or the like, or any combination thereof. The non-material product may include a service product, a financial product, a knowledge product, an internet product, or the like, or any combination thereof. The internet product may include a single host product, a network product, a mobile internet product, a square host product, an embedded product, or the like, or any combination thereof. The internet product may be used in software, programs, or systems of the mobile terminal, etc., or any combination thereof. The mobile terminal may include a tablet, a laptop, a mobile phone, a Personal Digital Assistant (PDA), a smart watch, a point of sale (POS) device, a vehicle-mounted computer, a vehicle-mounted television, a wearable device, or the like, or any combination thereof. The internet product may be, for example, any software and/or application used in a computer or mobile phone. The software and/or applications may relate to social interaction, shopping, transportation, entertainment time, learning, or investment, or the like, or any combination thereof. In some embodiments, the transportation-related software and/or applications may include travel software and/or applications, vehicle dispatch software and/or applications, mapping software and/or applications, and the like. In vehicle dispatch software and/or applications.

Fig. 2 shows a schematic structural diagram of an electronic device provided in an embodiment of the present application. The electronic device 200 may implement the server 110, the service requester terminal 130, and the service provider terminal 140 of the present inventive concept. For example, the processor 220 may be used on the electronic device 200 and to perform the functions herein.

The electronic device 200 may be a general-purpose computer or a special-purpose computer, both of which may be used to implement the information interaction method of the present application. Although only a single computer is shown, for convenience, the functions described herein may be implemented in a distributed fashion across multiple similar platforms to balance processing loads.

For example, the electronic device 200 may include a network port 210 connected to a network, one or more processors 220 for executing program instructions, a communication bus 230, and a different form of storage medium 240, such as a disk, ROM, or RAM, or any combination thereof. Illustratively, the computer platform may also include program instructions stored in ROM, RAM, or other types of non-transitory storage media, or any combination thereof. The method of the present application may be implemented in accordance with these program instructions. The electronic device 200 also includes an Input/Output (I/O) interface 250 between the computer and other Input/Output devices (e.g., keyboard, display screen).

For ease of illustration, only one processor is depicted in the electronic device 200. However, it should be noted that the electronic device 200 in the present application may also comprise a plurality of processors, and thus the steps performed by one processor described in the present application may also be performed by a plurality of processors in combination or individually. For example, if the processor of the electronic device 200 executes steps a and B, it should be understood that steps a and B may also be executed by two different processors together or separately in one processor. For example, a first processor performs step a and a second processor performs step B, or the first processor and the second processor perform steps a and B together.

Fig. 3 is a schematic diagram illustrating a flow of an information interaction method provided in an embodiment of the present application, and is applied to a service requester terminal, where the service requester terminal may be a terminal device such as a smart phone and a tablet computer, and as shown in fig. 3, the information interaction method provided in the present application includes:

s101, obtaining identification information of a service provider.

In the present application, a service provider is a user of an application program that can provide services for a service requester, for example, taking a taxi as an example, when the service requester is a passenger, the corresponding service provider can be a driver; taking express delivery as an example, when the service requester is a sender, the corresponding service provider may be the sender or a merchant, and the like, and the identification information of the service provider carries an identifier of the service provider, such as: the identification information of the service provider, the identification code of the service provider in the application APP, the identification code of the service tool type, and the like may be used to identify the service provider, and the identification information may be in the form of a two-dimensional code, a barcode, a numeric code, a dynamic password, a voice password, a moving image, and the like, but is not limited thereto.

It should be noted that, by acquiring the identification information of the service provider, the service requester can be facilitated to acquire the identifier of the service provider, for example: the passenger can obtain the driver's identification by scanning the two-dimensional code, the identification can be an account number, a name, an identity card, a driving license, a license plate number, a vehicle type, a terminal identification and the like registered by the driver on the application platform, and the identification can be in the form of two-dimensional code, bar code, digital code and the like without limitation, so that the contact between the passenger and the driver is conveniently established in a large-scale distributed scene, and the passenger riding service experience is improved. Optionally, the service provider may provide the identification information to the service requester through a terminal display screen of the service provider, and the service provider may also be a printed paper version, and the application is not particularly limited.

In addition, the service provider and the service requester may be associated through an application, and both the service requester and the service provider may register an account in the application, and perform association through a service account and/or service information, for example: after the application programs such as dripping, mei Tuo, paibao and the like register the account numbers, the passenger and the driver can be associated through the account numbers and/or the riding orders, so that the service provider and the service requester can log in any terminal to obtain corresponding service content information.

And S102, analyzing the identification information, and acquiring and displaying the verification information of the service provider.

In this application, a service requester is a user who needs an application program provided by a service provider, and continues to take a taxi as an example, when the service requester is a passenger, the corresponding service provider may be a driver, and the passenger acquires identification information of the driver through a service requester terminal, and then analyzes the identification information, and acquires and displays verification information of the driver, where the verification information may be verification information of a service person and/or a service tool of the service provider, and is used to verify whether the verification information is consistent with the acquired identification information of the driver, where the verification information may be consistent with or inconsistent with a representation form of the identification information, that is, both may be a same two-dimensional code or a same digital code, but the embodied or carried content of the verification information is consistent, where for specific content of the identification information, reference may be made to the identification information, and specifically may include verification information of the service person and/or the service tool of the service provider.

Optionally, after the verification information of the service provider is displayed, the service requester may perform verification checking according to the displayed verification information, and send the verification result to the server of the application program or to the service provider, so that the verification result may be accurately matched to the corresponding service provider, for example: the passenger scans the two-dimensional code of the driver displayed by the service provider terminal through the service requester terminal, analyzes and acquires information (specifically, the information contained in the two-dimensional code can also be sent to the server, and the server feeds back the information contained in the two-dimensional code), such as a driver picture, age, license plate number and type of the vehicle, and the like, and confirms whether the information is consistent with the actual condition of the service provider or not according to the information, if so, the passenger confirms that the driver is matched in the application platform and establishes contact with the driver.

And S103, receiving the service content information input by the service requester according to the verification information.

In the present application, after the service requester establishes contact with the service provider, the service requester may input service content information of a desired service at the service requester terminal after verification and verification are performed according to the verification information, for example: in the case of a riding service, the passenger inputs a destination, a payment method, a service type, and the like, wherein the service type may be a taxi, a fast-run taxi, a windward, a drive-on-the-road, a single-car, and the like, and in the case of an express service, the sender inputs a recipient address, a payment method, a mailing type, and the like, which is not limited herein.

And S104, sending the service content information to a service provider.

In this application, the service requester terminal sends the service content information input by the service requester, such as: the destination, payment method and service type input by the passenger are sent to the service provider, so that the driver provides the passenger with riding service according to the service content information.

It should be noted that, the service requester terminal and the service provider terminal interact with each other through the platform server, the service requester terminal first sends the service content information to the server, the server sends the service content information to the corresponding service provider terminal after receiving the service content information, the service provider terminal can display the service content information on an application program interface, which is convenient for the service provider to view, and a specific display mode is not limited herein. Alternatively, the service provider may register an account, and the server sends the service content information to a terminal, such as a mobile phone, a tablet computer, and the like, in which the service provider logs in through its account.

According to the information interaction method provided by the embodiment of the application, the service requester obtains the identification information of the service provider displayed by the service provider terminal through the service requester terminal, analyzes the identification information, obtains and displays the verification information of the service provider, and after the verification of the service requester passes, the service requester can conveniently match with the accurate service provider, establish connection with the service provider, receive the service content information input by the service requester, and send the service content to the service provider terminal through the service requester terminal.

Further, the acquiring the identification information of the service provider includes:

the identification code of the service provider is acquired, or,

and acquiring the identification code and the auxiliary verification information of the service provider.

Specifically, the service requester terminal obtains identification information of the service provider, where the identification information may be an identification code of the service provider, that is, a two-dimensional code, a barcode, or another graphic code, and may also be a dynamic graphic code, such as: animation graphic code, sound graphic code, etc., such as: when the service requester scans the two-dimensional code of the service provider through the service requester terminal, the service requester can judge whether the condition of the service provider is consistent with that of the service provider through the analyzed two-dimensional code information, and if the condition of the service provider is consistent with that of the service provider, the service requester establishes connection with the service provider through a confirmation instruction. The identification information may further include auxiliary authentication information, which may be a code word such as a numeric code or an alphabetic code, and may also be a dynamic password, an animated password, an audio password, or the like, for example: after a service requester acquires a two-dimensional code and a digital code of a service provider through a service requester terminal, the service requester transmits the two-dimensional code and the digital code to a server, and then the server sends service provider information corresponding to the two-dimensional code and the digital code, and then the service requester manually confirms whether the service provider information is consistent with the actual on-site service provider; or, scanning to obtain the two-dimension code information and sending the two-dimension code information to the server, receiving the service provider information fed back by the server according to the two-dimension code information, and then manually confirming whether the service provider information is consistent with the actual site service provider by the service requester, if so, inputting the digital code given by the service provider and sending the digital code to the server for reconfirmation, so that the connection between the service requester and the service provider is more reliable, and the representation forms of the graphic code and the auxiliary verification information are not limited herein.

and verifying whether the auxiliary verification information is consistent with the preset auxiliary verification information.

In the application, after the service requester terminal obtains the identification code and the auxiliary verification information of the service provider, the graphic code may be manually verified, and the auxiliary verification information may be input into preset auxiliary verification information displayed by the service provider terminal through the service requester, where the preset auxiliary verification information may be a ciphertext such as a digital code, a letter code, or a password such as a dynamic password, an animation password, or a voice password, where the preset auxiliary verification information may be automatically generated by the service provider terminal, or may be manually set by the service provider, and is not limited herein, but after the service requester terminal inputs the auxiliary verification information, the service requester terminal verifies whether the auxiliary verification information is consistent with the preset auxiliary verification information. Optionally, the preset auxiliary verification information may be sent by the server to the service requester terminal according to the service provider information, and the service requester terminal verifies whether the auxiliary verification information is consistent with the preset auxiliary verification information; or the terminal sends the auxiliary verification information to the server, and the server compares whether the auxiliary verification information is consistent with the preset auxiliary verification information. The preset auxiliary authentication information may be associated with the service provider, or may be randomly generated by the server and then sent to the terminal of the service provider, which is not particularly limited in the present application.

In the application, if the auxiliary verification information is consistent with the preset auxiliary verification information, the identification information is analyzed, and the verification information of the service provider is acquired and displayed, wherein the verification information is used for verifying whether the identification information is consistent with the acquired identification information of the service provider, so that the service requester and the service provider can establish safe and reliable connection conveniently, and the safety of information interaction of the service process of the service requester and the service provider can be ensured.

In this application, the authentication information of the service provider includes authentication information of service personnel and/or service work of the service provider, for example: in a riding scene, if the service personnel is a driver, the verification information of the driver can be an identity card, a driving license, an account of a registered application program platform and the like of the driver, and if the service tool is a taxi, the service tool can be a license plate, a model, a taxi management plate and the like, which is not limited to the above.

Optionally, the service content information includes one or more of the following: service request information, service payment method, service type.

In the present application, the service content information includes one or more of service request information, service payment method, and service type, and the service request information may be a destination of a service, a service person, a service tool, and the like, for example: the service type may be set according to the content or the scene of the service, for example, in a riding scene, the service type may be a service type such as a express bus, a car pool, a windward, a single bus, and the like, but is not limited thereto.

Optionally, as shown in fig. 4, before acquiring the identification information of the service provider, the method further includes:

s201, obtaining the type of the service request party.

In this application, before acquiring the identification information of the service provider, the service requester terminal acquires the type of the service requester, which may be specifically set according to the service application APP, for example: the new user and the old user, whether the online payment function is opened or not, whether the camera authority function is opened or not and the like can provide corresponding operation guide information aiming at different types of service requesters, so that the service application program can be conveniently used by each type of service requesters.

S202, pushing the guide information corresponding to the type of the service requester according to the type of the service requester.

In this application, according to the type of the service requester, the guidance information corresponding to each type is pushed, that is, for the different types of the service requester, for example: aiming at a new user, the guiding information of the new user for registering the service application program can be pushed, aiming at the user without opening the payment capability, the guiding information aiming at opening the payment function can be pushed, aiming at the user without opening the camera authority capability, the guiding information aiming at opening the camera authority capability can be pushed, the guiding information can be one or more of character guiding, sound guiding and animation guiding, and a service requester can complete corresponding operation according to the guiding information conveniently.

Optionally, as shown in fig. 5, after acquiring the identification information of the service provider, the method further includes:

and S301, confirming whether the service application program corresponding to the identification information is installed or not according to the identification information.

In the present application, the service requester terminal may obtain the identification information of the service provider through the service application, or may obtain the identification information of the service provider through the third party application, but after obtaining the identification information of the service provider, the service requester terminal may determine whether to install the service application corresponding to the identification information according to the identification information, and may determine that the service requester terminal installs the service application if the identification information is obtainable through the corresponding service application in the service requester terminal, and may determine that the service requester terminal does not install the service application if the identification information is obtained in a linked manner.

And S302, if the installation is not confirmed, displaying prompt information, wherein the prompt information is used for prompting the downloading of the service application program.

In the present application, if the service request terminal confirms that the service application is not installed, the service request terminal displays a prompt message for prompting the service requester to download the service application, for example: the method and the system can guide the user to the page of the application store to download the corresponding service application program, thereby facilitating subsequent use of the user and improving the experience of the user.

Optionally, as shown in fig. 6, after parsing the identification information and obtaining and displaying the authentication information of the service provider, the method further includes:

s401, sending verification information to a server.

In the present application, the service requester terminal parses the identification information, acquires and displays the verification information of the service provider, and then sends the verification information to the server, where the verification information may be the verification information of the service staff and/or the service tool of the service provider, and the specific verification information is described above and is not described again.

It should be noted that, the identification information may also be directly sent to the server, and the server directly obtains the verification information according to the identification information, which is not limited in the present application.

S402, receiving the safety information of the service provider, which is sent by the server according to the verification information.

In the present application, the service requester terminal receives security information of the service provider, which is sent by the server according to the authentication information, and the security information is used to indicate whether the service provider has insecure factors, such as: a high-risk driver, a high-risk car, etc., for which the security information may be obtained by the server matching the authentication information with the database of the service provider, which is not limited herein.

And S403, if the safety information is confirmed to be at high risk, pushing unsuccessful service information.

In the application, if the safety information is confirmed to belong to high risk, the unsuccessful service information is pushed, so that the service requester can conveniently identify the potential safety hazard of the service, and the personal safety of the service requester is ensured.

Optionally, as shown in fig. 7, after receiving the input service content information, the method further includes:

s501, service content information is sent to a server.

In the application, the service requester terminal parses the identification information, acquires and displays the authentication information of the service provider, and then sends service content information to the server, wherein the service content information includes one or more of the following items: the service request information, the service payment method and the service type, and the specific service content information have been described in the foregoing, and are not described again.

S502, receiving service safety information sent by the server according to the service content information, wherein the service safety information is used for indicating whether the service content information has potential safety hazards.

In the present application, a service requester terminal receives service security information of a service provider sent by a server according to service content information, where the security information is used to indicate whether or not there is an insecure factor in content that the service provider needs to service, for example: a high-risk destination, a high-risk service type, etc., for which the server may match the service content information with a service database of the service requester, which is not limited herein.

And S503, if the service safety information indicates that potential safety hazards exist, pushing unsuccessful service information.

In the application, if the service safety information is determined to be at high risk, the unsuccessful service information is pushed, so that the service requester can conveniently identify potential safety hazards in the service process, and personal safety of the service requester is guaranteed.

In a second aspect, an embodiment of the present application provides an information interaction method, which is applied to a terminal of a service provider, where the terminal of the service provider may be a terminal device such as a smart phone and a tablet computer, as shown in fig. 8, and the information interaction method provided in the present application includes:

s601, displaying identification information of the service provider.

In the present application, a service provider is a user of an application program that can provide a service for a service requester, for example, when a car rental is taken and a service requester is a passenger, the corresponding service provider can be a driver; taking express delivery as an example, when the service requester is a sender, the corresponding service provider may be the sender or a merchant, and the like, and the identification information of the service provider carries basic information of the service provider, such as: the identification information of the service provider, the identification code of the service provider in the application APP, the identification code of the service tool, the type of the service tool, and the like may be used to identify the service provider, and the identification information may be in the form of a two-dimensional code, a barcode, a numeric code, a dynamic password, a voice password, a moving image, and the like, but is not limited thereto.

It should be noted that the identification information of the service provider may facilitate the service requester to obtain the identifier of the service provider, for example: the passenger can obtain the driver's identification by scanning the two-dimensional code, the identification can be an account number, a name, an identity card, a driving license, a license plate number, a vehicle type, a terminal identification and the like registered by the driver on the application platform, and the identification can be a two-dimensional code, a bar code, a digital code and the like without limitation, so that the passenger can conveniently establish contact with the driver in a large-scale distributed scene, and the passenger riding service experience is improved.

In addition, the service provider and the service requester may be associated through an application, and both the service requester and the service provider may register accounts in the application and perform association through a service account and/or service information, for example: after the application programs such as dripping, mei Tuo, paibao and the like register the account numbers, the passenger and the driver can be associated through the account numbers and/or the riding orders, so that the service provider and the service requester can log in any terminal to obtain corresponding service content information.

S602, receiving the service content information transmitted according to the identification information, wherein the identification information is used for indicating the verification information of the service provider.

In the application, service content information sent according to the identification information is received, and the service content information specifically includes one or more of the following items: service request information, service payment method, service type, for example: in the case of a riding service, the passenger inputs a destination, a payment method, a service type, and the like, wherein the service type may be a taxi, a fast-run taxi, a windward, a drive-on-the-road, a single-car, and the like, and in the case of an express service, the sender inputs a recipient address, a payment method, a mailing type, and the like, which is not limited herein.

It should be noted that, the service requester terminal and the service provider terminal may interact with each other through the platform server, the service requester terminal first sends the service content information to the server, the server sends the service content information to the corresponding service provider terminal after receiving the service content information, the service content information may be displayed on an application program interface of the service provider terminal, which is convenient for the service provider to view, and a specific display manner is not limited herein.

According to the information interaction method provided by the embodiment of the application, the service provider displays the identification information of the service provider through the service provider terminal, the identification information is analyzed through the service requester terminal and is verified by the service requester, so that the service requester is matched with the accurate service provider and is connected with the accurate service provider, and the service content information input by the service requester through the service requester terminal is received, the service provider provides service for the service requester, and the service requester and the service provider can confirm the consistency of the identification information through the service requester terminal and the service provider terminal respectively, so that the safety of a service interaction process between the service requester and the service provider through the service requester terminal and the service provider terminal is ensured.

In this application, the service provider terminal displays identification information of the service provider, where the identification information may be an identification code of the service provider, that is, a two-dimensional code, a barcode, or other graphic code, and may also be a dynamic graphic code, such as: animation graphic code, sound graphic code, etc., such as: the two-dimension code of the service provider can be displayed through the service provider terminal, and the method is mainly used for the service requester to obtain the two-dimension code through the service requester terminal, and the service requester to confirm whether the two-dimension code is consistent with the two-dimension code provided by the service provider terminal, and if the two-dimension code is consistent with the two-dimension code provided by the service provider terminal, the service requester can establish connection with the service provider. The identification information may also include auxiliary authentication information, which may be a code text such as a numeric code, an alphabetic code, or a password such as a dynamic password, an animation password, and a voice password, for example: when the two-dimensional code and the digital code of the service provider can be displayed by the service provider terminal, the method is mainly used for the service requester to obtain the two-dimensional code and the digital code through the service requester terminal, and the service requester confirms whether the two-dimensional code is consistent with the two-dimensional code given by the service provider terminal, if so, the digital code given by the service provider can be input by the service requester for reconfirmation, so that the service requester and the service provider can be prevented from establishing wrong connection due to misoperation, the connection between the service requester and the service provider is more reliable, and the representation forms of the graphic code and the auxiliary verification information are not limited.

Optionally, displaying identification information of the service provider includes:

and displaying the identification information of the service provider, and sending a service notification to the server, wherein the service notification is used for indicating that the server is in a service state currently.

In the present application, when the service provider terminal displays the identification information of the service provider, a service notification indicating that the service provider terminal is in a service state is transmitted to the server, for example: in a riding service scene, the service application program can enable a driver to receive orders online or offline, but if a terminal used by the driver displays a two-dimensional code page, the server can know that the terminal used by the driver is in a service state, so that an online order is not sent to a service provider terminal.

Optionally, before receiving the service content information transmitted according to the identification information, as shown in fig. 9, the method further includes:

s701, receiving the safety information of the service request party sent by the server according to the verification information.

In the present application, the service provider terminal receives security information of the service requester sent by the server according to the authentication information, where the security information is used to indicate whether the service requester has insecure factors, such as: high risk passengers, high risk service types, etc., for which the security information may be obtained by the server matching the authentication information with the database of the service requester, without limitation.

S702, if the safety information is confirmed to be at high risk, the information of unsuccessful service is pushed.

The following detailed description of the information interaction method provided by the present application is made by taking an offline dispatch as an example, and the following steps are performed:

offline coupons refer to matching patterns in which drivers and passengers have met online and are directed one-to-one. The method is different from the on-line dispatching of the current mainstream, and the user can select the driver most suitable for the user based on the requirements of the off-line distribution scene. The off-line collecting scenes can be scenes such as festivals, football events, large singing meetings, airports, shopping centers, railway stations and the like. In these situations, it is difficult for the conventional online booking scheme to assign the proper driver to the passenger, and after the driver receives the order, the driver can hardly find the passenger in the crowd, so that in order to solve the complex 'vehicle finding person' situation and the booking requirement that the driver and the passenger meet, a novel offline booking mode is needed. Existing dispatch modes, for example: the taxi-line order-giving mode is that a user manually screens corresponding drivers by providing a list of nearby drivers. However, this mode is costly for screening passengers and, depending on the accuracy of driver and passenger positioning, does not solve the problem of offline invoicing well.

As shown in fig. 10, an embodiment of the present application provides an information interaction method, which enables a driver and a passenger to establish an accurate and safe connection online, so as to implement safety of information interaction between the passenger and the driver during a riding service, where an offline riding service scenario may include an offline taxi scenario, an offline express taxi scenario, an offline payment scenario, and the like, and a specific interaction process is as follows:

and S801, enabling the driver to enter the riding service application program through the service provider terminal.

Specifically, the driver can enter the riding service application by clicking an icon, a link website, a third-party application, or the like of the riding service application, and the riding service application can be, for example, a dribble, a pay treasure, a WeChat, or the like.

S802, the service provider terminal obtains the user type of the driver.

Specifically, the riding service application program can acquire the user type of the driver according to the account number logged in by the driver, and confirm whether the passenger is a new user or an old user, whether an online collection function is activated, whether a camera function is activated, and the like.

And S803, the service provider terminal pushes the guide information corresponding to the user type according to the user type of the driver.

Specifically, the service provider terminal determines which user type the driver belongs to, such as: a new user-without online collection function, a new user-with online collection function, an old user-without camera authority, an old user-with camera authority, etc. may match the guidance information corresponding to the user type, i.e. different popup windows or operation flows, etc. according to different user types, respectively, for example: the wireless money receiving function can pop up a card binding guide page, and after a driver finishes card binding operation, a safety education popup screen in a service process can be popped up for the driver to learn and ensure the safety of bus taking service provided by the driver.

And S804, the passenger enters the riding service application program through the service requester terminal.

Specifically, the passenger may enter the ride service application by clicking an icon, a link website, a third-party application, or the like of the ride service application, and the ride service application may be, for example, a blob, a pay bank, a WeChat, or the like.

And S805, the service requester terminal acquires the user type of the passenger.

Specifically, the riding service application program can acquire the user type of the passenger according to the account number logged in by the passenger, and confirm whether the passenger is a new user or an old user, whether an online payment function is activated, whether a camera function is activated, and the like.

S806, the service requester terminal pushes the guide information corresponding to the user type according to the user type of the passenger.

Specifically, the service requester terminal determines which user type the passenger belongs to, such as: the new user-without online payment function, the new user-existing online payment function, the old user-without opening camera authority, the old user-opening camera authority, etc. may respectively match the guiding information corresponding to the user type according to different user types, i.e. different popup windows or operation flows, etc., for example: the wireless payment function can pop up a binding card guide page, and after a passenger finishes the binding card operation, a safety education popup screen in the service process can be popped up for the passenger to learn and ensure the riding safety of the passenger.

And S807, when the passenger encounters a proper driver, the driver generates and displays the two-dimensional code and the 8-digit digital code of the driver to the passenger through the service provider terminal.

Specifically, the driver's two-dimensional code may carry verification information of the driver and the vehicle, for example: the head and name of the driver, the license plate number and the model of the vehicle and the like, and the 8-digit digital code is auxiliary verification information, so that when a passenger scans and acquires the two-dimensional code of the driver through the service requester terminal, the passenger can verify the two-dimensional code through the 8-digit digital code.

It should be noted that the two-dimensional code may also carry a download link of the riding service application program, and when the riding service application program is not installed in the passenger's service requester terminal, the passenger may enter an application store by scanning the two-dimensional code to download the riding service application program.

And S808, when the two-dimensional code of the driver is displayed, the service provider terminal sends a service notice to the server.

Specifically, the service notification indicates that the driver is in a service state, and the transmission of the on-line riding service order to the service provider terminal is stopped, and the service notification is also transmitted to the server when the service provider is not displaying the two-dimensional code of the driver, and the service notification indicates that the driver is in a riding trip service state, a driver is in an idle service state, or the like.

And S809, the server determines whether to stop dispatching the online bus taking service order to the service provider or not according to the service notification.

Specifically, the dispatch of the online riding service order is stopped if the service notification indicates that the driver is in the offline riding service state, and the riding service order can be dispatched if the service notification indicates that the driver is in the idle state.

And S810, the service requester terminal acquires the two-dimensional code and the 8-digit digital code displayed by the service provider terminal used by the driver.

Specifically, the driver's two-dimensional code may carry verification information of the driver and the vehicle, for example: the driver head portrait and name, the license plate number and the vehicle type of the vehicle and the like, and the 8-digit digital code is auxiliary verification information and is used for checking the 8-digit digital code displayed by the service provider terminal used by the driver for verification when a passenger scans and acquires the two-dimension code of the driver through the service requester terminal.

It should be noted that the 8-digit digital code may be obtained directly from the service provider terminal, or the passenger may input the 8-digit digital code to the service requester terminal according to the information displayed by the service provider terminal, and further, the verification of the digital code may also exist, and specific error conditions are described as follows:

1) The driver service provider terminal does not use the ride service application;

2) The number entered by the passenger is incorrect or non-existent;

3) A current network has a fault;

4) Anti-cheating restrictions;

5) Based on a security shield.

S811, the service requester terminal confirms whether the ride service application is installed or not based on the two-dimensional code, and if it is confirmed that the ride service application is not installed, step S812 is executed, and if it is confirmed that the ride service application is installed, step S813 is executed.

And S812, the service request side terminal displays prompt information, and the prompt information is used for prompting the downloading of the riding service application program.

S813, the service request side terminal analyzes the two-dimensional code, and acquires and displays verification information of the driver.

Specifically, after the service requester terminal obtains the two-dimensional code, the two-dimensional code is analyzed, verification information of the driver can be obtained and displayed, the verification information can include a head portrait and a name of the driver, a license plate number and a vehicle type of the vehicle, and the passenger can conveniently verify the verification information.

S814, the service requester terminal sends the authentication information to the server.

Specifically, the service requester terminal sends the verification information to the server, where the verification information may be verification information about the driver and/or the vehicle, and the specific verification information is described above and is not described herein again.

And S815, the server generates safety information corresponding to the verification information according to the verification information.

Specifically, the server may match the information such as the head image and name of the driver, the license plate number and the model of the vehicle, and the like with a preset driver database and/or a vehicle database to generate corresponding safety information for indicating whether the driver and/or the vehicle have a potential safety hazard.

S816, the server sends the safety information to the service requester terminal.

And S817, the service requester terminal confirms whether the driver and/or the vehicle have potential safety hazards according to the safety information.

Specifically, the passenger confirms whether the driver and/or the vehicle have a safety hazard through the service requester terminal, for example: a high-risk driver, a high-risk automobile, or the like, performs step S818 if it indicates insecurity, and performs step S819 if it indicates safety, thereby ensuring the riding service safety experience of passengers.

S818, the service requester terminal pushes the service unsuccessful information.

Specifically, if the driver is identified as a high-risk driver, the service requester terminal displays a service failure interface for instructing the passenger to stop the riding service.

S819, the service requester terminal receives the riding service information input by the passenger according to the verification information.

Specifically, when the passenger determines that the verification information of the driver displayed by the passenger is consistent with the information of the off-line driver and the vehicle, the service requester terminal pushes a riding service interface, which is used for receiving riding destination, payment method and the like input by the passenger, confirming the riding service information such as payment method, estimated price and the like, and in the process, the passenger is allowed to modify the related items according to the situation of the passenger until the finally displayed riding service information is confirmed by the passenger, wherein the content of some riding service information may not be allowed to be modified, for example: the starting point modification is not supported, cash payment or offline payment is not supported, and the method can be specifically determined according to the actual scene of the bus taking, and is not limited to this.

And S820, the service requester terminal sends the riding service information to the server.

Specifically, the riding service information is sent to the server, wherein the riding service information may include information of a destination, online payment, a taxi and the like.

And S821, the server generates service safety information according to the riding service information.

Specifically, the server may match the information such as the destination and the payment method input by the passenger with a preset map database and/or a payment method database to generate corresponding service safety information for indicating whether the riding service has a potential safety hazard.

S822, the server sends the service safety information to the service requester terminal.

And S823, the service requester terminal confirms whether potential safety hazards exist in the passenger riding service according to the service safety information, if the potential safety hazards exist, step S824 is executed, and if the potential safety hazards exist, step S825 is executed.

Specifically, the passenger confirms whether the destination and the payment mode have potential safety hazards through the service requester terminal, for example: a high-risk destination, a high-risk payment method and the like, if the destination is not safe, the step S824 is executed, and if the destination is safe, the step S825 is executed, so that the passenger riding service safety experience is ensured.

S824, the service requester terminal pushes the unsuccessful service information.

Specifically, if the destination is identified as belonging to a high-risk destination, the service requester terminal displays a service failure interface for instructing the passenger to stop the riding service.

And S825, the service requester terminal sends the riding service information of the passenger to the driver.

Specifically, after the passenger and the driver have established accurate and safe connection, when the passenger performs the riding service, the riding service information such as the destination and the payment method input in step S819 is sent to the driver, so that the driver can start the journey according to the riding service information.

The service requester terminal may transmit the passenger service information to the server and then to the service provider terminal by the server, or may directly transmit the passenger service information to the service provider terminal, which is not limited herein.

And S826, the driver receives riding service information input by the passenger through the service provider terminal.

Specifically, the driver can receive the riding service information input by the passenger through the service provider terminal.

It should be noted that, the passenger and the driver can be associated through the application program, both the passenger and the driver can register an account in the application program, and the passenger and the driver can be associated through the account and/or the riding order, so that the driver and the passenger can log in on any terminal to obtain corresponding riding service information. The steps S801, S802, and S803 executed by the driver through the service provider terminal and the steps S804, S805, and S806 executed by the passenger through the service requester terminal may be performed simultaneously or sequentially, specifically, according to the operation habits of the passenger and the driver, and the steps S811, S812, S814, S815, S816, S817, S818, S820, S821, S822, S823, and S824 may be optional steps, and may be executed according to the actual application scenario, which is not limited herein.

The embodiment of the application provides an information interaction device, which is applied to a service requester terminal, and the functions realized by the information interaction device correspond to the steps executed by the method. The device can be understood as the server or the processor of the server, and can also be understood as a component which is independent of the server or the processor and realizes the functions of the application under the control of the server. Fig. 11 shows a schematic structural diagram of an information interaction device provided in an embodiment of the present application, and as shown in fig. 11, the information interaction device may include:

a first obtaining module 11, configured to obtain identification information of a service provider; the analysis module 12 is used for analyzing the identification information and acquiring and displaying the verification information of the service provider; a first receiving module 13, configured to receive service content information input by the service requester according to the authentication information; and a first sending module 14, configured to send the service content information to the service provider.

Optionally, the first obtaining module 11 is configured to obtain identification information of a service provider, and includes:

Optionally, as shown in fig. 12, the apparatus further includes:

a verification module 15, configured to verify whether the auxiliary verification information is consistent with preset auxiliary verification information; correspondingly, the parsing module 12 is configured to parse the identification information, and obtain and display authentication information of the service provider, including:

Optionally, as shown in fig. 13, the apparatus further includes: a second acquisition module 16 and a first push module 17; the second obtaining module 16 is configured to obtain the type of the service requester before the first obtaining module 11 obtains the identification information of the service provider; the first pushing module 17 is configured to push, according to the type of the service requester, the guidance information corresponding to the type of the service requester.

Optionally, as shown in fig. 14, the apparatus further includes: an identification module 18 and a prompt module 19; after the first obtaining module 11 obtains the identification information of the service provider, the identifying module 18 is configured to determine whether to install the service application corresponding to the identification information according to the identification information; the prompt module 19 is configured to display a prompt message if it is determined that the application is not installed, where the prompt message is used to prompt the downloading of the service application.

Optionally, as shown in fig. 15, the apparatus further includes: a second sending module 20, a second receiving module 21 and a second pushing module 22; after the parsing module 12 parses the identification information and acquires and displays the authentication information of the service provider, the second sending module 20 is configured to send the authentication information to the server; the second receiving module 21 is configured to receive security information of a service provider sent by the server according to the verification information; the second pushing module 22 is configured to push the unsuccessful service information if it is determined that the security information is at a high risk.

Optionally, as shown in fig. 16, the apparatus further includes: a third sending module 23, a third receiving module 24 and a third pushing module 25; after the first receiving module 13 receives the input service content information, the third sending module 23 is configured to send the service content information to the server; the third receiving module 24 is configured to receive service security information sent by the server according to the service content information, where the service security information is used to indicate whether the service content information has a potential safety hazard; the third pushing module 25 is configured to push the information that the service is unsuccessful if the service safety information indicates that there is a potential safety hazard.

The embodiment of the application also provides an information interaction device which is applied to a service provider terminal. As shown in fig. 17, the apparatus includes:

a display module 31 for displaying identification information of a service provider; a first receiving module 32, configured to receive the service content information sent according to the identification information, where the identification information is used to indicate authentication information of the service provider.

Optionally, the display module 31 is configured to display identification information of the service provider, and includes:

Optionally, as shown in fig. 18, the apparatus further includes:

and a notification module 33, configured to send a service notification to the server when the display module 31 displays the identification information of the service provider, where the service notification is used to indicate that the server is currently in a service state.

Optionally, as shown in fig. 19, the apparatus further includes: a second receiving module 34 and a pushing module 35; before the first receiving module 32 receives the service content information transmitted according to the identification information, the second receiving module 34 is configured to receive the security information of the service requester transmitted by the server according to the authentication information; the pushing module 35 is configured to push the unsuccessful service information if it is determined that the security information belongs to a high risk.

The modules may be connected or in communication with each other via a wired or wireless connection. The wired connection may include a metal cable, an optical cable, a hybrid cable, etc., or any combination thereof. The wireless connection may comprise a connection over a LAN, WAN, bluetooth, zigBee, NFC, or the like, or any combination thereof. Two or more modules may be combined into a single module, and any one module may be divided into two or more units. It can be clearly understood by those skilled in the art that, for convenience and brevity of description, the specific working processes of the system and the apparatus described above may refer to corresponding processes in the method embodiments, and are not described in detail in this application. In the several embodiments provided in the present application, it should be understood that the disclosed system, apparatus and method may be implemented in other ways. The above-described apparatus embodiments are merely illustrative, and for example, the division of the modules is merely a logical division, and there may be other divisions in actual implementation, and for example, a plurality of modules or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of devices or modules through some communication interfaces, and may be in an electrical, mechanical or other form.

The modules described as separate parts may or may not be physically separate, and parts displayed as modules may or may not be physical units, may be located in one position, or may be distributed on multiple network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.

In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit.

It should be noted that the above modules may be one or more integrated circuits configured to implement the above methods, for example: one or more Application Specific Integrated Circuits (ASICs), or one or more microprocessors (DSPs), or one or more Field Programmable Gate Arrays (FPGAs), among others. For another example, when one of the above modules is implemented in the form of a Processing element scheduler code, the Processing element may be a general-purpose processor, such as a Central Processing Unit (CPU) or other processor capable of calling program code. For another example, the modules may be integrated together and implemented in the form of a System-on-a-chip (SOC).

Fig. 20 is a schematic structural diagram of an electronic device provided in an embodiment of the present application, and as shown in fig. 20, the apparatus includes: a processor 41 and a memory 42, wherein:

the memory 42 is used for storing programs, and the processor 41 calls the programs stored in the memory 42 to execute the above-mentioned method embodiments. The specific implementation and technical effects are similar, and are not described herein again.

Optionally, the present application also provides a program product, such as a computer readable storage medium, comprising a program which, when being executed by a processor, is adapted to carry out the above-mentioned method embodiments.

The above description is only for the specific embodiments of the present application, but the scope of the present application is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present application, and shall be covered by the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims

1. An information interaction method is applied to a service requester terminal, and is characterized by comprising the following steps:

acquiring identification information of a service provider, wherein the identification information is displayed by a service provider terminal when the service provider is in line with the service requester, and the service provider terminal transmits a service notification to a server when displaying the identification information, the service notification is used for indicating that the service provider terminal is in a service state at present and stopping transmitting an on-line order to the service provider terminal, and the service provider is a user of an application program for providing service for the service requester;

analyzing the identification information, acquiring and displaying verification information of the service provider, and if a confirmation instruction issued by the service requester is determined to be received, establishing connection between the service provider terminal and the service requester terminal, wherein the confirmation instruction is issued when the service requester confirms that the verification information is consistent with the service provider;

receiving service content information input by a service requester according to the verification information;

and sending the service content information to the service provider.

2. The method of claim 1, wherein obtaining identification information of a service provider comprises:

obtaining the identification code of the service provider, or

3. The method of claim 2, wherein after obtaining the identification code and the secondary authentication information of the service provider, the method further comprises:

verifying whether the auxiliary verification information is consistent with preset auxiliary verification information;

correspondingly, the parsing the identification information, and acquiring and displaying the verification information of the service provider includes:

4. The method of claim 1, wherein the authentication information of the service provider comprises: authentication information of service personnel and/or service tools of the service provider.

5. The method of claim 1, wherein the service content information comprises one or more of: service request information, service payment method, service type.

6. The method of claim 1, wherein prior to obtaining the identification information of the service provider, the method further comprises:

obtaining the type of the service request party;

and pushing the guide information corresponding to the type of the service requester according to the type of the service requester.

7. The method of claim 1, wherein after obtaining the identification information of the service provider, the method further comprises:

confirming whether a service application program corresponding to the identification information is installed or not according to the identification information;

and if the service application program is confirmed to be not installed, displaying prompt information, wherein the prompt information is used for prompting the downloading of the service application program.

8. The method of claim 1, wherein after parsing the identification information and obtaining and displaying authentication information of the service provider, the method further comprises:

sending the verification information to a server;

receiving the safety information of the service provider sent by the server according to the verification information;

and if the safety information is confirmed to belong to high risk, pushing unsuccessful service information.

9. The method of claim 5, wherein after receiving the input service content information, the method further comprises:

transmitting the service content information to a server;

receiving service safety information sent by the server according to the service content information, wherein the service safety information is used for indicating whether the service content information has potential safety hazards;

and if the service safety information indicates that potential safety hazards exist, pushing unsuccessful service information.

10. An information interaction method is applied to a service provider terminal, and is characterized by comprising the following steps:

when a service provider and a service requester meet each other online, displaying identification information of the service provider, and sending a service notification to a server, wherein the service notification is used for indicating that the service provider is in a service state at present and stopping sending online orders to a service provider terminal, and the service provider is a user of an application program for providing services for the service requester;

receiving service content information sent according to the identification information, wherein the identification information is used for indicating verification information of the service provider, and the service content information is input according to the displayed verification information after a service requester terminal establishes connection between the service provider terminal and the service requester terminal based on a confirmation instruction issued by the service requester; the verification information displayed by the service requester terminal is obtained after the service requester terminal obtains and analyzes the identification information, and the confirmation instruction is issued when the service requester confirms that the verification information is consistent with the service provider.

11. The method of claim 10, wherein displaying identification information of the service provider comprises:

displaying the identification code of the service provider, or

And displaying the identification code and the auxiliary verification information of the service provider.

12. The method of claim 10, wherein before receiving the service content information transmitted according to the identification information, the method further comprises:

receiving the safety information of the service request party sent by the server according to the verification information;

13. An information interaction device applied to a service requester terminal, the device comprising:

a first obtaining module, configured to obtain identification information of a service provider, where the identification information is displayed by a service provider terminal when the service provider is in a line with the service requester, and the service provider terminal sends a service notification to a server when the identification information is displayed, where the service notification is used to indicate that the service provider terminal is currently in a service state and stop sending an online order to the service provider terminal, and the service provider is a user of an application program that provides a service for the service requester;

the analysis module is used for analyzing the identification information, acquiring and displaying verification information of the service provider, and establishing connection between the service provider terminal and the service requester terminal if a confirmation instruction issued by the service requester is determined to be received, wherein the confirmation instruction is issued when the service requester confirms that the verification information is consistent with the service provider;

the first receiving module is used for receiving the service content information input by the service requester according to the verification information;

and the first sending module is used for sending the service content information to the service provider.

14. The apparatus of claim 13, wherein the first obtaining module is configured to obtain identification information of a service provider, and includes:

obtaining the identification code of the service provider, or

15. The apparatus of claim 14, further comprising:

the verification module is used for verifying whether the auxiliary verification information is consistent with preset auxiliary verification information;

correspondingly, the parsing module is configured to parse the identification information, and acquire and display verification information of the service provider, where the parsing module is configured to parse the identification information, and includes:

16. The apparatus of claim 13, wherein the authentication information of the service provider comprises: authentication information of service personnel and/or service tools of the service provider.

17. The apparatus of claim 13, wherein the service content information comprises one or more of: service request information, service payment mode and service type.

18. The apparatus of claim 13, further comprising: the system comprises a second acquisition module and a first pushing module;

before the first obtaining module obtains the identification information of the service provider, the second obtaining module is used for obtaining the type of the service requester; the first pushing module is used for pushing the guiding information corresponding to the type of the service requester according to the type of the service requester.

19. The apparatus of claim 13, further comprising: the device comprises an identification module and a prompt module;

after the first acquisition module acquires the identification information of the service provider, the identification module is used for determining whether a service application program corresponding to the identification information is installed or not according to the identification information;

and the prompt module is used for displaying prompt information if the service application program is not installed, and the prompt information is used for prompting the downloading of the service application program.

20. The apparatus of claim 13, further comprising: the system comprises a second sending module, a second receiving module and a second pushing module;

after the analysis module analyzes the identification information and acquires and displays the verification information of the service provider, the second sending module is used for sending the verification information to a server;

the second receiving module is used for receiving the safety information of the service provider, which is sent by the server according to the verification information;

and the second pushing module is used for pushing the unsuccessful service information if the safety information is determined to belong to high risk.

21. The apparatus of claim 17, further comprising: the third sending module, the third receiving module and the third pushing module;

after the first receiving module receives the input service content information, the third sending module is used for sending the service content information to a server;

the third receiving module is configured to receive service security information sent by the server according to the service content information, where the service security information is used to indicate whether the service content information has a potential safety hazard;

and the third pushing module is used for pushing the unsuccessful service information if the service safety information indicates that potential safety hazards exist.

22. An information interaction device applied to a terminal of a service provider, the device comprising:

the display module is used for displaying the identification information of the service provider when the service provider and the service requester meet each other and sending a service notification to the server, wherein the service notification is used for indicating that the service provider is in a service state at present and stopping sending online orders to the service provider terminal, and the service provider is a user of an application program for providing services for the service requester;

a first receiving module, configured to receive service content information sent according to the identification information, where the identification information is used to indicate verification information of the service provider, and the service content information is input according to the displayed verification information after a service requester terminal establishes a connection between the service provider terminal and the service requester terminal based on a confirmation instruction issued by the service requester; the verification information displayed by the service requester terminal is obtained after the service requester terminal obtains and analyzes the identification information, and the confirmation instruction is issued when the service requester confirms that the verification information is consistent with the service provider.

23. The apparatus of claim 22, wherein the display module is configured to display identification information of a service provider, and comprises:

displaying the identification code of the service provider, or

24. The apparatus of claim 22, further comprising: the second receiving module and the pushing module;

before the first receiving module receives the service content information sent according to the identification information, the second receiving module is used for receiving the safety information of the service requester sent by the server according to the verification information; and the pushing module is used for pushing the unsuccessful service information if the safety information is confirmed to belong to high risk.

25. An electronic device, comprising: a processor, a storage medium and a bus, wherein the storage medium stores machine-readable instructions executable by the processor, when the electronic device runs, the processor and the storage medium communicate with each other through the bus, and the processor executes the machine-readable instructions to execute the steps of the information interaction method according to any one of claims 1 to 12.

26. A computer-readable storage medium, having stored thereon a computer program which, when being executed by a processor, carries out the steps of the information interaction method according to any one of claims 1 to 12.