CN111652388A - Method for prompting maintenance of work vehicle, terminal, work vehicle and maintenance system - Google Patents

Method for prompting maintenance of work vehicle, terminal, work vehicle and maintenance system Download PDF

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Publication number
CN111652388A
CN111652388A CN202010465822.2A CN202010465822A CN111652388A CN 111652388 A CN111652388 A CN 111652388A CN 202010465822 A CN202010465822 A CN 202010465822A CN 111652388 A CN111652388 A CN 111652388A
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maintenance
information
vehicle
work vehicle
electronic equipment
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王伊
谭科
双纪文
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Sany Automobile Manufacturing Co Ltd
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Sany Automobile Manufacturing Co Ltd
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Priority to CN202010465822.2A priority Critical patent/CN111652388A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/20Administration of product repair or maintenance

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  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
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  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Vehicle Cleaning, Maintenance, Repair, Refitting, And Outriggers (AREA)

Abstract

The invention provides a prompt method for maintenance of a work vehicle, a terminal, the work vehicle and a maintenance system, wherein the prompt method comprises the following steps: acquiring operation time information of the operation vehicle, and generating to-be-maintained information of the operation vehicle according to the operation time information; generating prompt information for maintaining the working vehicle, wherein the prompt information comprises information to be maintained; and generating a graphic code by the prompt information, and sending the graphic code to a human-computer interaction interface for displaying. By introducing the graphic code technology, the information to be maintained of the working vehicle is displayed on a human-computer interaction interface of the vehicle terminal, and a user can recognize the graphic code through the user terminal, so that data butt joint between the working vehicle and the user is realized, the user can conveniently and timely check the information to be maintained of the working vehicle, the working vehicle is maintained by contacting with a merchant, the technical condition of the working vehicle is kept normal, and the service life of the working vehicle is prolonged.

Description

Method for prompting maintenance of work vehicle, terminal, work vehicle and maintenance system
Technical Field
The invention relates to the technical field of vehicle maintenance, in particular to a prompt method for work vehicle maintenance, a vehicle terminal, a work vehicle and a work vehicle maintenance system.
Background
Vehicle maintenance refers to the preventive task of inspecting, cleaning, replenishing, lubricating, adjusting, or replacing certain parts of a vehicle's associated parts on a regular basis. The vehicle maintenance aims at keeping the technical condition of the vehicle normal, eliminating hidden danger, preventing faults, slowing down the degradation process and prolonging the service cycle. At present, a vehicle maintenance prompting mode is to light up a maintenance prompting lamp to remind a user to send a vehicle to a maintenance center for maintenance.
The existing prompting mode of the maintenance of the working vehicle is not intelligent enough, and a prompting method of the maintenance of the working vehicle is urgently needed, so that the data butt joint between the working vehicle and a user is directly realized, and the user can conveniently check the information to be maintained of the working vehicle and the historical maintenance record of the vehicle in time.
Disclosure of Invention
The present invention is directed to solving at least one of the problems of the prior art or the related art.
To this end, a first aspect of the present invention is to provide a method for prompting maintenance of a work vehicle.
A second aspect of the present invention is to propose a vehicle terminal.
A third aspect of the present invention is to provide a work vehicle.
A fourth aspect of the present invention is to provide a work vehicle maintenance system.
In view of the above, according to a first aspect of the present invention, there is provided a method for prompting maintenance of a work vehicle, for a vehicle terminal, including: acquiring operation time information of the operation vehicle, and generating to-be-maintained information of the operation vehicle according to the operation time information; generating prompt information for maintaining the working vehicle, wherein the prompt information comprises information to be maintained; and generating a graphic code by the prompt information, and sending the graphic code to a human-computer interaction interface for displaying.
By the method for prompting the maintenance of the working vehicle at the vehicle terminal, the information to be maintained is calculated according to the information of the working time after the working time of the working vehicle is acquired, and the accuracy is high. And generating prompt information for maintaining the working vehicle according to the information to be maintained, generating a graphic code from the prompt information, and sending the graphic code to the human-computer interaction interface for displaying, wherein the graphic code comprises the information to be maintained. By introducing the graphic code technology, the information to be maintained of the working vehicle is displayed on a human-computer interaction interface of the vehicle terminal, and a user can recognize the graphic code through the user terminal, so that data butt joint between the working vehicle and the user is realized, the user can conveniently check the life state of the vehicle at any time, and when a maintenance demand exists, a merchant is contacted to maintain the working vehicle, the technical condition of the working vehicle is kept normal, and the service life of the working vehicle is prolonged.
In the above technical solution, before generating the prompt information for the maintenance of the work vehicle, the method further includes: and obtaining maintenance location information, wherein the prompt information also comprises the maintenance location information.
According to the technical scheme, the maintenance place information is obtained, the prompt information for maintaining the working vehicle is generated according to the maintenance place information and the information to be maintained, the prompt information is generated into the graphic code, and the graphic code is sent to the human-computer interaction interface to be displayed. After the user identifies the graphic code through the user terminal, the user can conveniently acquire the information to be maintained of the working vehicle, and can also send the maintenance location information of the working vehicle to a merchant, so that the merchant can conveniently provide home service.
In the above technical solution, further, confirming information to be maintained of the work vehicle according to the work time information specifically includes: confirming a maintenance level according to the operation time information; and confirming the maintenance measures corresponding to the maintenance levels according to the maintenance levels, wherein the information to be maintained comprises the maintenance levels and the maintenance measures.
According to the technical scheme, after the operation time information of the operation vehicle is obtained, the current maintenance level of the operation vehicle is calculated according to the operation time information, the maintenance measures corresponding to the maintenance level are confirmed according to the maintenance level, the prompt information of the operation vehicle maintenance comprises the maintenance level and the maintenance measures, a user can directly know the current maintenance level of the operation vehicle and the maintenance measures corresponding to the maintenance level after identifying the graphic code through a user terminal, the user can conveniently check the current technical condition information of the operation vehicle, after the maintenance is finished, whether the maintenance service of a merchant meets the user requirement or not is judged according to the maintenance measures required by the operation vehicle, and the maintenance service of the merchant is evaluated.
In the above technical solution, further, the method for prompting maintenance of a work vehicle further includes: and generating text information from the prompt information, and sending the text information to a human-computer interaction interface for displaying.
According to the technical scheme, the prompt information is generated into the graphic code, and the prompt information is generated into the text information and displayed on the man-machine interaction interface of the vehicle terminal, so that a user can directly check the information to be maintained of the current working vehicle through the man-machine interaction interface without the need of a user terminal, the technical condition of the working vehicle is judged, and the potential safety hazard of the working vehicle is avoided. The text information includes maintenance measures required by the work vehicle, and the user can perform specific maintenance operations according to the suggested maintenance measures.
In the technical scheme, further, the graphic code and the text information are sent to the human-computer interaction interface through the CAN bus, and the graphic code comprises a two-dimensional code and/or a bar code.
In the technical scheme, the graphic codes and the text information are sent to the human-computer interaction interface through the CAN bus, wherein the CAN bus is a standard bus of an automobile computer control system and an embedded industrial control local area network, the real-time performance of data transmission through the CAN bus is strong, the reliability is high, the transmission speed is high, and the safe and stable real-time transmission of the maintenance information to the human-computer interaction interface for display CAN be ensured.
The graphic code can be a two-dimensional code, a bar code, a two-dimensional code and a bar code, prompt information of maintenance of the work vehicle is obtained by identifying the graphic code, information to be maintained of the work vehicle is checked, and maintenance place information of the work vehicle is sent, so that convenience is brought to user operation.
According to a second aspect of the present invention, a vehicle terminal is proposed, which comprises a processor, a memory and a computer program stored on the memory and operable on the processor, wherein the computer program, when executed by the processor, performs the steps of any one of the above-mentioned methods for prompting work vehicle maintenance. Therefore, the vehicle terminal has all the beneficial effects of the prompting method for the maintenance of the work vehicle in any technical scheme.
According to a third aspect of the present invention, there is provided a work vehicle including the vehicle terminal of the above-described aspect. The work vehicle thus includes all the advantageous effects of the vehicle terminal described above.
According to a fourth aspect of the present invention, there is provided a work vehicle maintenance system comprising: the system comprises a vehicle terminal, a first electronic device and a second electronic device, wherein the vehicle terminal is used for generating a graphic code from prompt information of a working vehicle and sending the graphic code to a human-computer interaction interface for displaying; the first electronic equipment is used for identifying the graphic code, generating and sending a maintenance order including prompt information; the second electronic equipment is used for acquiring the maintenance order sent by the first electronic equipment and sending feedback information of the maintenance order; the first electronic equipment is used for acquiring feedback information sent by the second electronic equipment and sending a processing result of a maintenance order and prompt information according to the feedback information; the second electronic equipment is used for acquiring a processing result of the first electronic equipment on the maintenance order; the vehicle terminal is used for acquiring the processing result of the first electronic equipment on the prompt information and clearing the prompt information.
By introducing the technology of the internet of things into the maintenance system for the working vehicle, provided by the invention, data butt joint among the vehicle terminal, the first electronic equipment and the second electronic equipment is realized, the maintenance system order is stored in the data platform of the internet of things, so that a user and a merchant can conveniently check the maintenance system order at any time and any place, and the specific maintenance condition of the working vehicle in each maintenance in the whole life cycle is visually presented. The data between the user and the merchant are automatically butted, unnecessary cost and manual communication process are reduced, and the maintenance efficiency of the working vehicle is improved.
In the above technical solution, further, the first electronic device confirms a processing result of the maintenance order and the prompt information according to the feedback information, and specifically includes: the first electronic equipment confirms that the maintenance and repair order is completed according to the feedback information, sends a confirmation instruction that the maintenance and repair order is completed to the second electronic equipment, and sends an instruction for clearing prompt information to the vehicle terminal; or the first electronic equipment confirms that the unprocessed item information exists in the maintenance and repair order according to the feedback information, and sends the unprocessed item information to the second electronic equipment.
In the technical scheme, a user acquires feedback information sent by second electronic equipment through first electronic equipment, judges whether the feedback information meets the requirements of the user, confirms whether a maintenance order is completed, and only if the user confirms that the maintenance order is completed, the maintenance service can be judged to be completed when the maintenance service is completed, so that the optimal effect of satisfying the user can be achieved by each maintenance service.
In the foregoing technical solution, further, after sending the unprocessed item information to the second electronic device, the method further includes: and the second electronic equipment acquires the information of the unprocessed project and sends the feedback information of the maintenance order again.
In the technical scheme, the second electronic device acquires the information of the unprocessed project, and sends the feedback information of the maintenance and repair order again, only the user confirms that the maintenance and repair order is completed, and the maintenance and repair order can be judged to be completed when the maintenance and repair service is performed, so that the best effect of satisfying the user can be achieved by each maintenance and repair service.
Additional aspects and advantages of the invention will be set forth in part in the description which follows, and in part will be obvious from the description, or may be learned by practice of the invention.
Drawings
The above and/or additional aspects and advantages of the present invention will become apparent and readily appreciated from the following description of the embodiments, taken in conjunction with the accompanying drawings of which:
FIG. 1 illustrates a flow diagram of a prompt method for work vehicle maintenance of a vehicle terminal according to one embodiment of the present invention;
FIG. 2 is a flow diagram illustrating a method for prompting for work vehicle maintenance at a vehicle terminal according to another embodiment of the present invention;
FIG. 3 is a flow chart diagram illustrating a prompt method for work vehicle maintenance at a vehicle terminal in accordance with yet another embodiment of the present invention;
FIG. 4 is a flow chart diagram illustrating a prompt method for work vehicle maintenance at a vehicle terminal in accordance with yet another embodiment of the present invention;
FIG. 5 shows a schematic block diagram of a vehicle maintenance system of one embodiment of the present invention.
Detailed Description
In order that the above objects, features and advantages of the present invention can be more clearly understood, a more particular description of the invention will be rendered by reference to the appended drawings. It should be noted that the embodiments of the present invention and features of the embodiments may be combined with each other without conflict.
In the following description, numerous specific details are set forth in order to provide a thorough understanding of the present invention, however, the present invention may be practiced in other ways than those specifically described herein, and therefore the scope of the present invention is not limited to the specific embodiments disclosed below.
In an embodiment of a first aspect of the present invention, a method for prompting work vehicle maintenance is provided, where the method is used for a vehicle terminal, and fig. 1 illustrates a flowchart of a method for prompting work vehicle maintenance for a vehicle terminal according to an embodiment of the present invention. Wherein, the method comprises the following steps:
102, acquiring operation time information of the operation vehicle, and generating to-be-maintained information of the operation vehicle according to the operation time information;
104, generating prompt information for maintaining the working vehicle, wherein the prompt information comprises information to be maintained;
and 106, generating a graphic code from the prompt message, and sending the graphic code to a human-computer interaction interface for displaying.
According to the prompting method for the maintenance of the working vehicle of the vehicle terminal, the information to be maintained is calculated according to the working time information after the working time of the working vehicle is obtained, and the accuracy is high. And generating prompt information for maintaining the working vehicle according to the information to be maintained, generating a graphic code from the prompt information, and sending the graphic code to the human-computer interaction interface for displaying, wherein the graphic code comprises the information to be maintained. By introducing the graphic code technology, the information to be maintained of the working vehicle is displayed on a human-computer interaction interface of the vehicle terminal, and a user can recognize the graphic code through the user terminal, so that data butt joint between the working vehicle and the user is realized, the user can conveniently check the life state of the vehicle at any time, and when a maintenance demand exists, a merchant is contacted to maintain the working vehicle, the technical condition of the working vehicle is kept normal, and the service life of the working vehicle is prolonged.
Fig. 2 is a flowchart illustrating a prompt method for work vehicle maintenance of a vehicle terminal according to another embodiment of the present invention, as shown in fig. 2, the method including:
step 202, acquiring operation time information of the operation vehicle, and generating to-be-maintained information of the operation vehicle according to the operation time information;
step 204, obtaining maintenance location information;
step 206, generating prompt information for maintaining the working vehicle, wherein the prompt information comprises information to be maintained and maintenance place information;
and step 208, generating a graphic code from the prompt message, and sending the graphic code to a human-computer interaction interface for displaying.
In the embodiment, the maintenance place information is obtained, the prompt information for maintaining the working vehicle is generated according to the maintenance place information and the information to be maintained, the prompt information is generated into the graphic code, and the graphic code is sent to the man-machine interaction interface for displaying. After the user identifies the graphic code through the user terminal, the user can conveniently acquire the information to be maintained of the working vehicle, and can also send the maintenance location information of the working vehicle to a merchant, so that the merchant can conveniently provide home service. For a special operation vehicle such as a pump truck, it is not practical to send the special operation vehicle to a maintenance center for maintenance, and the technical scheme provided by the embodiment can effectively avoid the problem that the operation vehicle for special operation such as the pump truck cannot be maintained in time, so that the operation vehicle has potential safety hazards, and the service life of the operation vehicle is shortened.
Fig. 3 shows a flow chart of a prompting method for work vehicle maintenance of a vehicle terminal according to still another embodiment of the invention, as shown in fig. 3, the method including:
step 302, acquiring operation time information of the operation vehicle, and confirming a maintenance level according to the operation time information;
step 304, confirming maintenance measures corresponding to the maintenance levels according to the maintenance levels;
step 306, generating prompt information for maintaining the working vehicle, wherein the prompt information comprises a maintenance level and a maintenance measure;
and 308, generating a graphic code by the prompt message, and sending the graphic code to a human-computer interaction interface for displaying.
In the embodiment, after the operation time information of the operation vehicle is acquired, the current maintenance level of the operation vehicle is calculated according to the operation time information, and the maintenance measures corresponding to the maintenance level are confirmed according to the maintenance level, the prompt information for maintaining the operation vehicle comprises the maintenance level and the maintenance measures, after a user identifies a graphic code through a user terminal, the current maintenance level of the operation vehicle and the maintenance measures corresponding to the maintenance level can be directly obtained, the user can conveniently check the current technical condition information of the operation vehicle, after the vehicle maintenance is finished, whether the maintenance service of a merchant meets the user requirement or not is judged according to the maintenance measures required by the operation vehicle, and the maintenance service of the merchant is evaluated.
Fig. 4 shows a flow diagram of a prompting method for work vehicle maintenance of a vehicle terminal according to yet another embodiment of the invention, as shown in fig. 4, the method including:
step 402, acquiring operation time information of the operation vehicle, and generating to-be-maintained information of the operation vehicle according to the operation time information;
step 404, generating prompt information for maintaining the working vehicle, wherein the prompt information comprises information to be maintained;
step 406, generating text information from the prompt information, and sending the text information to a human-computer interaction interface for displaying;
and step 408, generating a graphic code from the prompt message, and sending the graphic code to a human-computer interaction interface for displaying.
In the embodiment, the prompt information is generated into the graphic code, and the prompt information is also generated into the text information and displayed on the human-computer interaction interface of the vehicle terminal, so that a user can directly check the information to be maintained of the current working vehicle through the human-computer interaction interface without the need of a user terminal, the technical condition of the working vehicle is judged, and the potential safety hazard of the working vehicle is avoided. The text information includes maintenance measures required by the work vehicle, and the user can perform specific maintenance operations according to the suggested maintenance measures.
In the above embodiment, further, the graphic code and the text message are sent to the human-computer interaction interface through the CAN bus, and the graphic code includes a two-dimensional code and/or a bar code.
In the embodiment, the graphic code and the text information are sent to the human-computer interaction interface through the CAN bus, wherein the CAN bus is a standard bus of an automobile computer control system and an embedded industrial control local area network, the real-time performance of data transmission through the CAN bus is strong, the reliability is high, the transmission speed is high, and the safe and stable real-time transmission of maintenance information to the human-computer interaction interface for display CAN be ensured.
In this embodiment, the graphic code may be a two-dimensional code, a barcode, a two-dimensional code, and a barcode, and the prompt information for maintenance of the work vehicle is obtained by identifying the graphic code, and the information to be maintained of the work vehicle is checked and the maintenance location information of the work vehicle is sent, so that convenience is brought to the operation of the user.
In an embodiment of the second aspect of the present invention, a vehicle terminal is provided, which includes a processor, a memory, and a computer program stored in the memory and operable on the processor, and when the computer program is executed by the processor, the method for prompting work vehicle maintenance is performed. Therefore, the vehicle terminal includes all the advantageous effects of the method for prompting work vehicle maintenance according to any of the above embodiments.
In an embodiment of the third aspect of the present invention, a work vehicle is provided, which includes the vehicle terminal in the above embodiments. The work vehicle thus includes all the advantageous technical effects of the vehicle terminal described above.
An embodiment of a fourth aspect of the present invention proposes a work vehicle maintenance system, comprising: the vehicle terminal 100, the user terminal 200, and the service terminal 300, where the user terminal 200 is a first electronic device, the service terminal 300 is a second electronic device, and the user terminal 200 and the service terminal 300 are connected through the internet of things.
The vehicle terminal 100 is used for generating a graphic code from the prompt information of the working vehicle and sending the graphic code to the human-computer interaction interface for displaying; the user terminal 200 is used for identifying the graphic code, generating and sending a maintenance order including prompt information; the service terminal 300 is configured to obtain a maintenance order sent by the user terminal 200, and send feedback information of the maintenance order; the user terminal 200 is configured to obtain feedback information sent by the service terminal 300, and send a processing result of the maintenance order and the prompt information according to the feedback information; the service terminal 300 is configured to obtain a processing result of the user terminal 200 on the maintenance order; the vehicle terminal 100 is configured to acquire a processing result of the user terminal 200 on the guidance information and clear the guidance information.
In this embodiment, by introducing the internet of things technology, data interfacing between the vehicle terminal 100, the user terminal 200, and the service terminal 300 is achieved, a user identifies a graphic code of the vehicle terminal 100 through the user terminal 200, obtains prompt information for vehicle maintenance, generates a maintenance order, sends the maintenance order to the service terminal 300, the service terminal 300 obtains the maintenance order, provides maintenance service for a work vehicle according to information of the maintenance order, sends feedback information to the user terminal 200 after the maintenance service for the work vehicle is completed, the user terminal 200 obtains the feedback information, and confirms a processing result of the maintenance order and the prompt information according to the feedback information. The feedback information of the maintenance order comprises a detail image and/or a detail video of the work vehicle after maintenance, and the detail image and/or the detail video are stored in the data platform of the Internet of things, so that a user and a merchant can conveniently check the detail image and/or the detail video at any time and any place, and the specific maintenance condition of the work vehicle in each maintenance in the whole life cycle can be visually presented. The data between the user and the merchant are automatically butted, unnecessary cost and manual communication process are reduced, and the maintenance efficiency of the working vehicle is improved.
In the foregoing embodiment, further, the user terminal 200 confirms the processing result of the maintenance order and the prompt information according to the feedback information, and specifically includes: the user terminal 200 confirms that the maintenance and repair order is completed according to the feedback information, sends a confirmation instruction that the maintenance and repair order is completed to the service terminal 300, and sends an instruction for clearing prompt information to the vehicle terminal; or the user terminal 200 confirms that the unprocessed item information exists in the maintenance and repair order according to the feedback information, sends the unprocessed item information to the service terminal 300, and the service terminal 300 acquires the unprocessed item information and sends the feedback information of the maintenance and repair order again.
In this embodiment, the user obtains the feedback information sent by the service terminal 300 through the user terminal 200, determines whether the feedback information meets the user requirements, determines whether the maintenance order is completed, and only if the user determines that the maintenance order is completed, the maintenance service can be determined to be completed when the maintenance service is performed, thereby ensuring that the maintenance service of each time achieves the best effect of satisfying the user.
In this embodiment, taking a pump truck as an example, the data processing procedure of the work vehicle maintenance system is as follows:
the vehicle terminal 100 acquires pumping time information of the pump truck, and confirms information to be maintained according to the pumping time information, wherein the information to be maintained comprises the current maintenance level and corresponding maintenance measures of the pump truck;
the vehicle terminal 100 generates prompt information for maintaining the working vehicle, and sends the prompt information to a human-computer interaction interface of the working vehicle terminal 100 through a CAN bus for displaying, wherein the prompt information comprises information to be maintained and maintenance location information of the pump truck, the prompt information comprises text information and graphic codes in form, the text information comprises maintenance measures, and the graphic codes comprise maintenance levels, the maintenance measures and the maintenance location information of the pump truck;
the user terminal 200 acquires prompt information of work vehicle maintenance generated by the vehicle terminal 100, and generates a maintenance order including the prompt information, wherein the prompt information of work vehicle maintenance is acquired through an identification graphic code, and the generated maintenance order is provided for a user to check at any time;
the user terminal 200 sends a maintenance order including prompt information;
the service terminal 300 acquires a maintenance and repair order including prompt information sent by the user terminal 200, and sends feedback information of the maintenance and repair order, wherein the feedback information of the maintenance and repair order includes a detail image and/or a detail video of the work vehicle after maintenance;
the user terminal 200 acquires feedback information of the maintenance and repair order sent by the service terminal 300, and sends a processing result of the maintenance and repair order and the prompt information according to the feedback information, wherein the feedback information is displayed on a human-computer interaction interface of the user terminal 200;
when the feedback information meets the requirements of the user, the user confirms the completion of the maintenance and repair order through the user terminal 200, sends a command of confirming the completion of the maintenance and repair order, and sends a command of clearing prompt information to the vehicle terminal; the merchant obtains a maintenance and repair order confirmation completion instruction sent by the user terminal 200 through the service terminal 300, and confirms that the maintenance and repair service is completed; the vehicle terminal 100 acquires an instruction for clearing prompt information, and clears the prompt information; optionally, the merchant obtains a maintenance order confirmation completion instruction sent by the user terminal 200 through the service terminal 300, and directly and manually clears the prompt information;
when the feedback information does not meet the user requirements, the user sends unprocessed item information in the maintenance and repair order through the user terminal 200, the service terminal 300 obtains the unprocessed item information sent by the user terminal 200, and sends the feedback information of the maintenance and repair order again, and the user terminal 200 obtains the feedback information of the maintenance and repair order sent again by the service terminal 300, and sends the processing results of the maintenance and repair order and the prompt information according to the feedback information until the feedback information meets the user requirements.
In this embodiment, after the user terminal 200 sends the maintenance order, the service terminal 300 obtains the maintenance order and sends the information that the maintenance order is confirmed to be received, and the user terminal 200 obtains the information that the maintenance order is confirmed to be received and sends the reservation time information to the service terminal 300, so that the service terminal 300 maintains the work vehicle according to the reservation time information and sends the feedback information of the maintenance order. The user can select the maintenance time of the working vehicle according to personal time arrangement, and the merchant provides home service according to the reservation time information sent by the user and provides feedback information of maintenance and repair orders, so that the time requirement of the user is met.
In this embodiment, the first electronic device 200 and the second electronic device 300 are connected through the internet of things, and the content of the maintenance order can be stored on the internet of things, so that the detail image and/or the detail video of the vehicle after maintenance each time can be effectively recorded, and the user and the merchant can conveniently view the detail image and/or the detail video at any time. Only when the user confirms that the maintenance order is completed, the maintenance service can be judged to be completed, and the best effect of satisfying the user can be achieved by each maintenance service.
In the description herein, the terms "first" and "second" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance unless explicitly stated or limited otherwise; the terms "connected," "mounted," "secured," and the like are to be construed broadly and include, for example, fixed connections, removable connections, or integral connections; may be directly connected or indirectly connected through an intermediate. The specific meanings of the above terms in the present invention can be understood by those skilled in the art according to specific situations.
In the description herein, the description of the terms "one embodiment," "some embodiments," "specific embodiments," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
The above is only a preferred embodiment of the present invention, and is not intended to limit the present invention, and various modifications and changes will occur to those skilled in the art. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims (10)

1. A prompting method for maintenance of a work vehicle, wherein the work vehicle comprises a vehicle terminal and a human-computer interaction interface connected with the vehicle terminal, and is characterized by comprising the following steps:
acquiring operation time information of the operation vehicle, and generating information to be maintained of the operation vehicle according to the operation time information;
generating prompt information for maintaining the working vehicle, wherein the prompt information comprises the information to be maintained;
and generating a graphic code by the prompt information, and sending the graphic code to a human-computer interaction interface for displaying.
2. The method for prompting work vehicle maintenance according to claim 1, further comprising, before the generating the prompting information for work vehicle maintenance:
and obtaining maintenance place information, wherein the prompt information also comprises the maintenance place information.
3. The method for prompting work vehicle maintenance according to claim 1 or 2, wherein the generating information to be maintained of the work vehicle according to the work time information specifically includes:
confirming a maintenance level according to the operation time information;
confirming a maintenance measure corresponding to the maintenance level according to the maintenance level,
the information to be maintained includes the maintenance level and the maintenance measure.
4. The method for prompting work vehicle maintenance according to claim 1, further comprising:
and generating text information from the prompt information, and sending the text information to a human-computer interaction interface for displaying.
5. The method for prompting work vehicle maintenance according to claim 4,
the graphic code and the character information are sent to a human-computer interaction interface through a CAN bus, and the graphic code comprises a two-dimensional code and/or a bar code.
6. A vehicle terminal comprising a processor, a memory, and a computer program stored on and executable on the memory, the computer program when executed by the processor performing the steps of the method of prompting for work vehicle maintenance of any of claims 1 to 5.
7. A work vehicle characterized by comprising the vehicle terminal according to claim 6.
8. A work vehicle maintenance system, comprising: the vehicle terminal, first electronic device, and second electronic device of claim 6, wherein
The vehicle terminal is used for generating a graphic code from the prompt information of the working vehicle and sending the graphic code to a human-computer interaction interface for display;
the first electronic equipment is used for identifying the graphic code, generating and sending a maintenance order including the prompt information;
the second electronic equipment is used for acquiring the maintenance order sent by the first electronic equipment and sending feedback information of the maintenance order;
the first electronic equipment is used for acquiring the feedback information sent by the second electronic equipment and sending a processing result of the maintenance order and the prompt information according to the feedback information;
the second electronic equipment is used for acquiring a processing result of the first electronic equipment on the maintenance and repair order;
the vehicle terminal is used for acquiring a processing result of the first electronic equipment on the prompt information and clearing the prompt information.
9. The work vehicle maintenance system according to claim 8, wherein the first electronic device confirms the processing result of the maintenance order and the prompt information according to the feedback information, and specifically includes:
the first electronic equipment confirms that the maintenance and repair order is completed according to the feedback information, sends a confirmation instruction that the maintenance and repair order is completed to the second electronic equipment, and sends an instruction for clearing the prompt information to the vehicle terminal; or
And the first electronic equipment confirms that unprocessed item information exists in the maintenance and repair order according to the feedback information, and sends the unprocessed item information to the second electronic equipment.
10. The work vehicle maintenance system of claim 9, wherein after said sending said unprocessed item information to said second electronic device, further comprising:
and the second electronic equipment acquires the information of the unprocessed project, and sends the feedback information of the maintenance and repair order to the first electronic equipment again so that the first electronic equipment can confirm the processing result of the maintenance and repair order and the prompt information according to the feedback information.
CN202010465822.2A 2020-05-28 2020-05-28 Method for prompting maintenance of work vehicle, terminal, work vehicle and maintenance system Pending CN111652388A (en)

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