CN111585807A - Log management method and related equipment - Google Patents

Log management method and related equipment Download PDF

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Publication number
CN111585807A
CN111585807A CN202010362925.6A CN202010362925A CN111585807A CN 111585807 A CN111585807 A CN 111585807A CN 202010362925 A CN202010362925 A CN 202010362925A CN 111585807 A CN111585807 A CN 111585807A
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China
Prior art keywords
log
terminal
management server
information
log management
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Pending
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CN202010362925.6A
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Chinese (zh)
Inventor
刘波
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Hangzhou Tuya Information Technology Co Ltd
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Hangzhou Tuya Information Technology Co Ltd
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Priority to CN202010362925.6A priority Critical patent/CN111585807A/en
Publication of CN111585807A publication Critical patent/CN111585807A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/069Management of faults, events, alarms or notifications using logs of notifications; Post-processing of notifications
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0766Error or fault reporting or storing
    • G06F11/0787Storage of error reports, e.g. persistent data storage, storage using memory protection
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/16Implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP]
    • H04L69/164Adaptation or special uses of UDP protocol

Abstract

The embodiment of the application discloses a log management method which is used for remotely managing logs. The method in the embodiment of the application comprises the following steps: the terminal acquires configuration information; the terminal sets log output configuration according to the configuration information, wherein the log output configuration comprises a log transmission format, a log management server address and an output port; the terminal records log information; the terminal generates a log data packet according to the log information; and the terminal sends the log data packet to the address of the log management server through the output port according to the log transmission format.

Description

Log management method and related equipment
Technical Field
The embodiment of the application relates to the field of data processing, in particular to a log management method and related equipment.
Background
The log is an important file of the terminal, and is generally used for recording the operation state of the terminal so as to find out specific problems and solutions of errors according to the log after the terminal generates the errors.
The current terminal usually sets a special storage space locally in the terminal for storing the log file generated by the terminal. For example, the mobile phone may store the operation log in the built-in storage space of the mobile phone, the computer may store the operation log on a local magnetic disk, and the set-top box may store the operation log in the flash memory. These storage methods all require the use of the storage space of the terminal itself. If the terminal does not have enough storage space, a large number of log files cannot be saved for a long time.
Disclosure of Invention
In order to solve the above problems, the present application provides a log management method and related devices, which are used for uploading a log of a terminal to a log management server in a network for management.
A first aspect of the present application provides a log management method, which is applied to a terminal recording a log, and includes:
the terminal acquires configuration information;
the terminal sets log output configuration according to the configuration information, wherein the log output configuration comprises a log transmission format, a log management server address and an output port;
the terminal records log information;
the terminal generates a log data packet according to the log information;
and the terminal sends the log data packet to the address of the log management server through the output port according to the log transmission format.
Optionally, the setting, by the terminal, log output configuration according to the configuration information includes:
the terminal sets a target API function for outputting the log according to the configuration information;
the terminal sends the log data packet to the address of the log management server through the output port according to the log transmission format, and the method comprises the following steps:
and the terminal calls the target API function and sends the log data packet to a log management server through the output port according to the log transmission format.
Optionally, the acquiring, by the terminal, the configuration information includes:
and the terminal receives the configuration information sent by the log management server.
Optionally, characterized in that the method further comprises:
the terminal receives a log saving instruction;
and the terminal modifies the log saving mode of the terminal according to the log saving instruction.
A second aspect of the present application provides a log management method applied to a log management server, including:
a log management server receives a log data packet sent by a terminal, wherein the log data packet records log information of the terminal;
the log management server analyzes the log information in the log data packet;
the log management server stores the log information to a log management server;
the log management server receives a log calling request;
and the log management server calls the log information of the terminal on the log management server according to the log calling request.
Optionally, the method further comprises:
and the log management server sends configuration information to the terminal, wherein the configuration information is used for setting the log output configuration of the terminal.
Optionally, the configuration information is specifically used to set a target API function of the terminal.
Optionally, the method further comprises:
and the log management server sends a log saving switching instruction to the terminal so that the terminal modifies the log saving mode.
A third aspect of the present invention provides a terminal corresponding to the log management method of the first aspect, the terminal including:
a receiving unit for receiving configuration information;
the setting unit is used for setting log output configuration according to the configuration information received by the receiving unit, and the log output configuration comprises a log transmission format, a log management server address and an output port;
a recording unit for recording log information;
the generating unit is used for generating a log data packet according to the log information;
and the sending unit is used for sending the log data packet to the address of the log management server through the output port according to the log transmission format.
A third aspect of the present invention provides a log management server corresponding to the log management method of the second aspect, the log management server including:
the system comprises a first receiving unit, a second receiving unit and a third receiving unit, wherein the first receiving unit is used for receiving a log data packet sent by a terminal, and log information of the terminal is recorded in the log data packet;
the analysis unit is used for analyzing the log information in the log data packet;
the saving unit is used for saving the log information to a log management server;
the second receiving unit is used for receiving the log calling request;
and the calling unit is used for calling the log information of the terminal on the log management server according to the log calling request.
The log management method and the related equipment provided by the invention can store the log generated by the terminal to the special log management server, thereby solving the problem that the terminal occupies the storage space of the terminal due to the storage of the log file.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments described in the present application, and other drawings can be obtained by those skilled in the art without creative efforts.
FIG. 1 is a schematic diagram of a network framework provided by the present invention;
FIG. 2 is a schematic flow chart of a log management method according to the present invention;
FIG. 3 is a schematic flow chart of a log management method according to the present invention;
FIG. 4 is a flowchart illustrating a log management method according to the present invention;
FIG. 5 is a flowchart illustrating a log management method according to the present invention;
fig. 6 is a schematic structural diagram of a terminal provided in the present invention;
fig. 7 is a schematic structural diagram of a log management server provided in the present invention.
Detailed Description
The embodiment of the invention provides a log management method and related equipment, which are used for storing a log of a terminal in a log management server.
The number of the networking terminals is increased nowadays, but the terminals continue to use the traditional printing mode for log output, and must print the log in a serial port or print the log in a local file for storage. If the traditional log output mode is used for serial port output, the equipment is required to be connected with a PC (personal computer) end through a serial port all the time, and great inconvenience is brought. If the log is a file log, the printed local file is read from the device, the log file has size limitation, the earliest log is inevitably lost, and log storage has certain influence on the system performance of the device. Therefore, the invention adopts the mode of network output log to store the log of the terminal in the log management server, thereby avoiding the inconvenience of serial port output log and the performance influence caused by log storage. Further, since the storage space of the log management server is larger than that of a single terminal, the amount of log information that can be stored is also larger. The log information of the terminal can be stored for a long time, and the problem tracking and problem backtracking positioning can be conveniently carried out on the terminal.
Fig. 1 is a schematic diagram of a network framework of the present invention, in which a terminal and a log management server are connected via a network. The log management server may be a single server host, or a server group including a plurality of server hosts. The log management server may serve a plurality of terminals at the same time as shown in fig. 1, and store logs generated by the plurality of terminals, and each terminal connected to the log management server may be a different type of device, and the manner in which the terminal is connected to the log management server may also be different. For example, the log management server can be connected with a tablet computer through a bluetooth wireless network, and the log file of the tablet computer is stored in real time; meanwhile, the log management server can be connected with a television set top box through a wired network to store log files of the television set top box. It is to be understood that the network framework diagram shown in fig. 1 is only used to help those skilled in the art understand the present invention, and in practical applications, the forms of the management server and the terminals are not limited to the form shown in fig. 1, and the number of terminals connected to the management server may also not be limited to the number shown in fig. 1.
Fig. 2 is a schematic diagram of an embodiment of the log management method of the present invention, which includes:
201. the terminal acquires configuration information;
the terminal capable of generating the log obtains configuration information related to log output, and the configuration information may be configuration information pre-stored by the terminal itself, or configuration information sent to the terminal by other devices, such as a log management server, a mobile phone, a gateway connected to the terminal, and the like.
202. The terminal sets log output configuration according to the configuration information;
the terminal sets its own log output configuration according to the configuration information provided in step 201, and specifically, the log output configuration includes other parameters such as a log transmission format, a log management server address, and an output port. Here, the log transmission format, the log management server address, and the log management server log transmission format, the address, and the port to which the output port should be connected set by the terminal correspond to each other.
203. The terminal records log information;
the terminal records log information generated in operation, and the log information reflects the operation state of the terminal at a certain past moment.
204. The terminal generates a log data packet according to the log information;
and the terminal packs the recorded log information into a log data packet so as to transmit the log data packet. In a preferred implementation, the terminal packages its ID and the timestamp of the log together with a log record to form a log data packet.
205. And the terminal sends the log data packet to the address of the log management server through the output port according to the log transmission format.
And the terminal sends a log data packet to the address of the log management server through the appointed port according to a log transmission format agreed with the log management server. In order to prevent log data from leaking, the terminal and the log management server can agree in advance to use an encrypted log transmission format, so that the security of data transmission is improved. Or in consideration of transmission rate, the terminal may agree with the log management server to use a compressed log transmission format, so as to reduce the data volume transmitted by the terminal. During transmission, a preferred method is to select a UDP (User Datagram Protocol) format for transmission, so as to improve transmission efficiency.
206. The log management server analyzes the log information in the log data packet;
after receiving the log information in the log data packet, the log management server analyzes the data packet to obtain the log information stored in the data packet. If the data packet is encrypted or compressed at the terminal, the log management server also decrypts or decompresses accordingly.
207. The log management server stores the log information to the log management server;
and the log management server stores the analyzed log information into the log management server one by one. When saving, the log server can store the logs in a classified manner according to the timestamp associated with each log and the ID of the terminal, so that the logs can be called conveniently in the future.
208. The log management server receives a log calling request;
when the manager needs to check the log of the terminal, the manager sends a log calling request to the log management server to call the log information of the terminal. In a preferred embodiment, the log retrieval request may include specific keywords, such as time period and event type. It is understood that the retrieval request may be issued by the administrator directly on the log management server, or may be issued by the administrator through other channels.
209. And the log management server calls the log information of the terminal according to the log calling request.
And the log management server calls the log information of the terminal corresponding to the log calling request for the manager to retrieve or consult. If the log retrieval request includes keywords such as time period, event type, etc., the log server should filter the log information that matches these keywords and retrieve it.
In a more specific embodiment, an API function may be set for sending the log, so that each time the log data packet is sent, the sending process can be completed only by calling the API function. The embodiment includes
301. The terminal acquires configuration information;
the terminal that can generate the log obtains configuration information about the output of the log, which is used to modify the target API function that the terminal uses to send the log packets. The configuration information may be configuration information pre-stored in the terminal itself, or may be configuration information sent to the terminal by another device.
302. The terminal sets a target API function for outputting the log according to the configuration information;
the terminal sets its own log output configuration according to the configuration information provided in step 201, specifically, the log output configuration includes a log transmission format, a log management server address and an output port. Here, the log transmission format, the log management server address, and the log management server log transmission format, the address, and the port to which the output port should be connected set by the terminal correspond to each other. Specifically, a target API function for outputting the log may be set according to the configuration information, and the transmission format, the management server address, and the output port of the log management server that the terminal sends the log may be modified accordingly only by modifying the content of the target API function.
303. The terminal records log information;
304. the terminal generates a log data packet according to the log information;
steps 303 and 304 are similar to steps 203 and 204, respectively, in the embodiment shown in fig. 2, and are not described again here.
305. Calling the target API function, and sending the log data packet to a log management server through the output port according to the log transmission format;
the terminal calls the set target API function, the log data packet is sent to the address of the log management server through the appointed port according to the log transmission format agreed with the log management server, and resources occupied in the sending process are reduced. In order to prevent log data from leaking, the terminal and the log management server can agree in advance to use an encrypted log transmission format, so that the security of data transmission is improved. Or in consideration of transmission rate, the terminal may agree with the log management server to use a compressed log transmission format, so as to reduce the data volume transmitted by the terminal. During transmission, a preferred method is to select a UDP (User Datagram Protocol) format for transmission, so as to improve transmission efficiency.
306. The log management server analyzes the log information in the log data packet;
307. the log management server stores the log information to the log management server;
308. the log management server receives a log calling request;
309. and the log management server calls the log information of the terminal according to the log calling request.
Steps 306 to 309 are similar to steps 206 to 2090 of the embodiment shown in fig. 2, and are not repeated here.
In another embodiment of the present invention, the configuration information may be sent to the terminal by the log management server to complete the log output configuration of the terminal. Specifically, fig. 4 may be participated in, and this embodiment includes:
401. the log management server sends configuration information to the terminal;
the configuration information is transmitted to the terminal by the log management server so that the terminal performs log transmission with reference to the configuration information. The configuration information includes the server address of the log management server itself, the port used by the terminal, and the transmission mode of the log. In some specific real-time modes, the configuration information is used for configuring a target API function of the terminal, so that the terminal calls the target function to output the log.
402. The terminal sets log output configuration according to the configuration information;
403. the terminal records log information;
404. the terminal generates a log data packet according to the log information;
405. and the terminal sends the log data packet to the address of the log management server through the output port according to the log transmission format.
406. The log management server analyzes the log information in the log data packet;
407. the log management server stores the log information to the log management server;
408. the log management server receives a log calling request;
409. and the log management server calls the log information of the terminal according to the log calling request.
Steps 402 to 409 are similar to steps 202 to 209 of the embodiment shown in fig. 2, and are not described herein again.
On the basis of the above embodiment, please refer to fig. 5, in the embodiment shown in fig. 5, the present invention may further modify the log saving mode of the terminal by the log management server.
501. The log management server sends a log saving instruction to the terminal;
the log management server sends a log saving instruction to the terminal to indicate the terminal to modify the log saving mode. The storage method may be a file format for storing the log information, or may be the content of the log information to be recorded.
502. The terminal modifies the log saving mode according to the log saving instruction;
and the terminal modifies the log storage mode according to the received log storage instruction. In some embodiments, the log saving mode here may be that the terminal switches the saving mode of the log information from local saving to network saving, so as to start the output function of the log. In other embodiments, the log saving mode may also refer to specific content recorded by log information, for example, when a manager finds that a certain smart tv terminal frequently runs a new program, the manager enters a dead-lock state, which affects the use, and needs to analyze software recently run by the smart tv according to the terminal log to find out the reason for causing the terminal to fall into the dead-lock state,
503. the terminal acquires configuration information;
504. the terminal sets log output configuration according to the configuration information;
505. the terminal records log information;
506. the terminal generates a log data packet according to the log information;
507. and the terminal sends the log data packet to the address of the log management server through the output port according to the log transmission format.
508. The log management server analyzes the log information in the log data packet;
509. the log management server stores the log information to the log management server;
510. the log management server receives a log calling request;
511. and the log management server calls the log information of the terminal according to the log calling request.
Steps 503 to 511 are similar to steps 201 to 209 of the embodiment shown in fig. 2, and are not described herein again.
The invention also provides a terminal which can output the log information to the log server. Fig. 6 is a schematic structural diagram of a terminal provided by the present invention, which includes:
an obtaining unit 601, configured to obtain configuration information;
a setting unit 602, configured to set a log output configuration according to the configuration information, where the log output configuration includes a log transmission format, a log management server address, and an output port;
a recording unit 603 for recording log information;
a generating unit 604, configured to generate a log data packet according to the log information;
a sending unit 605, configured to send the log data packet to a log management server address through the output port according to the log transmission format.
Optionally, the setting unit 602 is specifically configured to:
setting a target API function for outputting the log according to the configuration information;
the sending unit 605 is specifically configured to:
and calling the target API function, and sending the log data packet to a log management server through the output port according to the log transmission format.
Optionally, the obtaining unit 601 is specifically configured to include:
and receiving the configuration information sent by the log management server.
Optionally, the terminal further includes:
a receiving unit 606, configured to receive a log saving instruction;
and the modifying unit 607 is configured to modify the log saving mode of the terminal according to the log saving instruction.
In this embodiment, the flow executed by each unit of the terminal is similar to the method flow described in the embodiments shown in fig. 2 to fig. 5, and is not described again here. The specific form of the terminal can be a tablet personal computer, a network set-top box, an intelligent home terminal and other products.
The invention also provides a log management server which can receive the log information sent by the terminal. Fig. 7 is a schematic structural diagram of a terminal provided by the present invention, which includes:
a receiving unit 701, configured to receive a log data packet sent by a terminal, where log information of the terminal is recorded in the log data packet;
an analyzing unit 702, configured to analyze log information in the log data packet;
a saving unit 703, configured to save the log information to a log management server;
the receiving unit is also used for receiving a log calling request received by the management server;
a retrieving unit 704, configured to retrieve, according to the log retrieval request, log information of the terminal on the log management server.
Optionally, the log management server further includes:
a sending unit 705, configured to send configuration information to the terminal, where the configuration information is used to set a log output configuration of the terminal.
Optionally, the sending unit 705 is further configured to: and sending a log saving switching instruction to the terminal so that the terminal modifies the log saving mode.
In this embodiment, the flow executed by each unit of the log management server is similar to the method flow described in the embodiments shown in fig. 2 to fig. 5, and is not repeated here.
It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the above-described systems, apparatuses and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.
In the several embodiments provided in the present application, it should be understood that the disclosed system, apparatus and method may be implemented in other manners. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one logical division, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be substantially implemented or contributed to by the prior art, or all or part of the technical solution may be embodied in a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a read-only memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and various other media capable of storing program codes.

Claims (10)

1. A log management method, comprising:
the terminal acquires configuration information;
the terminal sets log output configuration according to the configuration information, wherein the log output configuration comprises a log transmission format, a log management server address and an output port;
the terminal records log information;
the terminal generates a log data packet according to the log information;
and the terminal sends the log data packet to the address of the log management server through the output port according to the log transmission format.
2. The log management method of claim 1,
the terminal sets log output configuration according to the configuration information, and the method comprises the following steps:
the terminal sets a target API function for outputting the log according to the configuration information;
the terminal sends the log data packet to the address of the log management server through the output port according to the log transmission format, and the method comprises the following steps:
and the terminal calls the target API function and sends the log data packet to a log management server through the output port according to the log transmission format.
3. The log management method of claim 2, wherein the terminal obtains configuration information, comprising:
and the terminal receives the configuration information sent by the log management server.
4. A log management method according to any of claims 1 to 3, the method further comprising:
the terminal receives a log saving instruction;
and the terminal modifies the log saving mode of the terminal according to the log saving instruction.
5. A log management method is applied to a log management server and is characterized by comprising the following steps:
a log management server receives a log data packet sent by a terminal, wherein the log data packet records log information of the terminal;
the log management server analyzes the log information in the log data packet;
the log management server stores the log information to a log management server;
the log management server receives a log calling request;
and the log management server calls the log information of the terminal on the log management server according to the log calling request.
6. The log management method of claim 5, wherein the method further comprises:
and the log management server sends configuration information to the terminal, wherein the configuration information is used for setting the log output configuration of the terminal.
7. The log management method of claim 5, wherein the configuration information is specifically used to set a target API function of the terminal.
8. The log management method of any of claims 5 to 7, the method further comprising:
and the log management server sends a log saving switching instruction to the terminal so that the terminal modifies the log saving mode.
9. A terminal, characterized in that the terminal comprises:
a receiving unit for receiving configuration information;
the setting unit is used for setting log output configuration according to the configuration information received by the receiving unit, and the log output configuration comprises a log transmission format, a log management server address and an output port;
a recording unit for recording log information;
the generating unit is used for generating a log data packet according to the log information;
and the sending unit is used for sending the log data packet to the address of the log management server through the output port according to the log transmission format.
10. A log management server, characterized in that the log management server comprises:
the system comprises a first receiving unit, a second receiving unit and a third receiving unit, wherein the first receiving unit is used for receiving a log data packet sent by a terminal, and log information of the terminal is recorded in the log data packet;
the analysis unit is used for analyzing the log information in the log data packet;
the saving unit is used for saving the log information to a log management server;
the second receiving unit is used for receiving the log calling request;
and the calling unit is used for calling the log information of the terminal on the log management server according to the log calling request.
CN202010362925.6A 2020-04-30 2020-04-30 Log management method and related equipment Pending CN111585807A (en)

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Application publication date: 20200825