CN111539595A - Method, apparatus, computer device and storage medium for handling alarms - Google Patents
Method, apparatus, computer device and storage medium for handling alarms Download PDFInfo
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Abstract
The application relates to a method, an apparatus, a computer device and a storage medium for handling alarms. The method comprises the following steps: receiving monitoring data sent by the event monitoring equipment, analyzing the received monitoring data, and determining whether an alarm event occurs at each position of the target area according to the analysis result; if an alarm event occurs at the target position of the target area, displaying an alarm event processing interface, wherein the alarm event processing interface comprises description information of the alarm event occurring at the target position and alarm event handling options; and when the triggering operation of the alarm event handling option is detected, sending handling information to a handling person located within a preset geographical range around the target position, wherein the handling information is used for instructing the handling person to handle the alarm event at the target position. By adopting the method, the timeliness of the alarm event handling can be improved.
Description
Technical Field
The present application relates to the field of computer technologies, and in particular, to a method and an apparatus for handling an alarm, a computer device, and a storage medium.
Background
In daily life, it is often necessary to monitor the environment and to issue an alarm when an abnormal situation is detected. For example, in a crowd-intensive exhibition, the crowd and the environment in the exhibition need to be closely monitored, and when an abnormal condition occurs, an alarm needs to be given in time, so that a worker can be dispatched to handle the alarm event in the next step.
In the traditional technology, personnel and environment on site can be monitored manually, then when abnormal conditions occur, an alarm is sent manually, detailed information of the alarm is recorded, and then related personnel are instructed to handle the alarm event.
However, when the number of the on-site personnel is too large or the environment is complicated, the conventional manual monitoring and alarm handling method often has the problem of poor timeliness.
Disclosure of Invention
In view of the above, it is necessary to provide a method, an apparatus, a computer device and a storage medium for handling an alarm, which can improve timeliness.
In a first aspect, a method of handling an alert is provided for use in an alert processing device in an alert system, the alert system comprising the alert processing device and at least one event monitoring device, each event monitoring device being disposed at a different location of a target area, the method comprising:
receiving monitoring data sent by event monitoring equipment, wherein the monitoring data sent by each event monitoring equipment is obtained by monitoring the set position of the event monitoring equipment by the event monitoring equipment;
analyzing and processing the received monitoring data, and determining whether an alarm event occurs at each position of the target area according to the analysis and processing result;
if an alarm event occurs at the target position of the target area, displaying an alarm event processing interface, wherein the alarm event processing interface comprises description information of the alarm event occurring at the target position and alarm event handling options;
and when the triggering operation of the alarm event handling option is detected, sending handling information to a handling person located in a preset geographical range around the target position, wherein the handling information is used for instructing the handling person to handle the alarm event at the target position.
In one embodiment, the alarm event handling interface further includes an alarm override option; the method further comprises the following steps:
and after the triggering operation of the alarm rejection option is detected, prohibiting the handling of the alarm event at the target position, and marking the alarm event at the target position as a false alarm event.
In one embodiment, the method further comprises:
when the triggering operation of the alarm management option is detected, displaying an alarm management interface, wherein the alarm management interface comprises a plurality of pieces of alarm event information, and each piece of alarm event information comprises the description information of the alarm event, the processing progress information of the alarm event and the operation option of the alarm event; the description information comprises the serial number of the alarm event, the source of the alarm event, the name of the alarm event, the danger level of the alarm event, the alarm time of the alarm event, the position of the alarm event and the plan level of the alarm event; the danger level of the alarm event is determined according to the level interval to which the difference value between the monitoring data and the preset index value belongs.
In one embodiment, the processing progress information of the alarm event comprises a handling state of the alarm event and whether the alarm event is handled for timeout, wherein the handling state of the alarm event comprises a to-be-confirmed state, a rejected state, a handling state and a handling end state.
In one embodiment, the operation options of the alarm event include an alarm follow-up option, and the method further includes:
and when the triggering operation of the alarm follow-up option is detected, displaying the current handling condition of the alarm event, wherein the current handling condition of the alarm event comprises multimedia information of the area where the alarm event is located.
In one embodiment, the operation options of the alarm event include an alarm edit option, and the method further comprises:
receiving the modification content of the description information input by a user after detecting the triggering operation of the alarm editing option;
and updating the description information by using the modification content.
In one embodiment, the operational options of the alarm event include a view details option, the method further comprising:
and after the triggering operation of the viewing detail option is detected, displaying the processing progress information of the alarm event according to the time sequence.
In a second aspect, an apparatus for handling an alert is provided for use in an alert processing device in an alert system, the alert system including the alert processing device and at least one event monitoring device, each event monitoring device being disposed at a different location in a target area, the apparatus comprising:
the receiving module is used for receiving monitoring data sent by the event monitoring equipment, and the monitoring data sent by each event monitoring equipment is obtained by monitoring the set position of the event monitoring equipment by the event monitoring equipment;
the analysis module is used for analyzing and processing the received monitoring data and determining whether an alarm event occurs at each position of the target area according to the analysis and processing result;
the first display module is used for displaying an alarm event processing interface if an alarm event occurs at a target position of the target area, wherein the alarm event processing interface comprises description information of the alarm event occurring at the target position and alarm event handling options;
and the sending module is used for sending disposal information to disposal personnel located in a preset geographical range around the target position after the triggering operation of the alarm event disposal option is detected, wherein the disposal information is used for indicating the disposal personnel to dispose the alarm event at the target position.
In one embodiment, the alarm event handling interface further includes an alarm override option; the device further comprises a prohibition module, which is used for prohibiting the handling of the alarm event at the target location after the triggering operation of the alarm rejection option is detected, and marking the alarm event at the target location as a false alarm event.
In one embodiment, the apparatus further includes a second display module, where the second display module is configured to, after detecting a trigger operation on an alarm management option, display an alarm management interface, where the alarm management interface includes a plurality of pieces of alarm event information, and each piece of alarm event information includes description information of an alarm event, processing progress information of the alarm event, and an operation option of the alarm event; the description information comprises the serial number of the alarm event, the source of the alarm event, the name of the alarm event, the danger level of the alarm event, the alarm time of the alarm event, the position of the alarm event and the plan level of the alarm event; the danger level of the alarm event is determined according to the level interval to which the difference value between the monitoring data and the preset index value belongs.
In one embodiment, the processing progress information of the alarm event comprises a handling state of the alarm event and whether the alarm event is handled for timeout, wherein the handling state of the alarm event comprises a to-be-confirmed state, a rejected state, a handling state and a handling end state.
In one embodiment, the operation option of the alarm event includes an alarm follow-up option, and the apparatus further includes a third presentation module, where the third presentation module is configured to, after the triggering operation on the alarm follow-up option is detected, present a current handling situation of the alarm event, where the current handling situation of the alarm event includes multimedia information of an area where the alarm event is located.
In one embodiment, the operation options of the alarm event include an alarm editing option, and the apparatus further includes an updating module, configured to receive, after detecting a triggering operation on the alarm editing option, modified content of the description information input by a user; and updating the description information by using the modification content.
In one embodiment, the operation options of the alarm event include a view details option, and the device further includes a fourth display module, where the fourth display module is configured to display the processing progress information of the alarm event according to a time sequence after the triggering operation on the view details option is detected.
In a third aspect, a computer device is provided, which comprises a memory and a processor, the memory stores a computer program, and the processor implements the method for handling alarms according to any one of the above first aspects when executing the computer program.
In a fourth aspect, there is provided a computer readable storage medium having stored thereon a computer program which, when executed by a processor, implements the method of handling alarms of any of the first aspects described above.
According to the method, the device, the computer equipment and the storage medium for handling the alarm, monitoring data sent by event monitoring equipment is received, and the monitoring data sent by each event monitoring equipment is obtained by monitoring the set position of the event monitoring equipment by the event monitoring equipment; then, analyzing and processing the received monitoring data, and determining whether an alarm event occurs at each position of the target area according to the analysis and processing result; if an alarm event occurs at the target position of the target area, displaying an alarm event processing interface, wherein the alarm event processing interface comprises description information of the alarm event occurring at the target position and alarm event handling options; and when the triggering operation of the alarm event handling option is detected, sending handling information to a handling person located in a preset geographical range around the target position, wherein the handling information is used for instructing the handling person to handle the alarm event at the target position. According to the method for handling the alarm, the monitoring data can be collected by the event monitoring devices, then the collected monitoring data are analyzed by the alarm processing device, whether the alarm occurs in the target area or not is determined, and the handling information can be sent to relevant handling personnel immediately after the alarm occurs according to the triggering operation of the alarm event handling option, so that the handling personnel can quickly handle the alarm event. The timeliness of handling the alarm event is greatly improved.
Drawings
FIG. 1 is a diagram of an application environment for a method of handling alarms in one embodiment;
FIG. 2 is a flow diagram that illustrates a method for handling alarms, according to one embodiment;
FIG. 3 is a diagram of an alarm management interface in one embodiment;
FIG. 4 is a flowchart illustrating a method for updating description information of an alarm event in a method for handling alarms according to an embodiment;
FIG. 5 is a schematic diagram of an interface after a view details option is triggered in one embodiment;
FIG. 6 is a block diagram of an apparatus for handling alarms in one embodiment;
FIG. 7 is a block diagram showing the structure of an apparatus for handling alarms in another embodiment;
FIG. 8 is a diagram illustrating an internal structure of a computer device according to an embodiment.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application is described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are merely illustrative of the present application and are not intended to limit the present application.
The method for handling the alarm provided by the application can be applied to the application environment shown in fig. 1. The event monitoring device 101 communicates with the alarm processing device 102 through network connection, the alarm processing device 102 communicates with the terminal 103 through network connection, and the event monitoring device 101 is arranged at different positions of a target area. The number of event monitoring devices 101 and terminals 103 may be plural, and three are shown in fig. 1 by way of example only. The alarm processing device 102 may receive the monitoring data sent by the event monitoring device 101, and then the alarm processing device 102 analyzes the received monitoring data, and determines whether an alarm event occurs at each position of the target area according to the analysis result; if an alarm event occurs at the target position of the target area, the alarm processing device 102 displays an alarm event processing interface, where the alarm event processing interface includes description information of the alarm event occurring at the target position and an alarm event handling option; when the alarm processing device 102 detects a trigger operation on the alarm event handling option, it sends handling information to a terminal 103 carried by a handling person located within a preset geographical range around the target location, where the handling information is used to instruct the handling person to handle the alarm event at the target location.
The event monitoring device 101 and the terminal 103 may be, but are not limited to, various personal computers, notebook computers, smart phones, tablet computers, and portable wearable devices.
In the embodiment of the present application, as shown in fig. 2, a method for handling an alarm is provided, which is described by taking an example that the method is applied to the alarm processing device in fig. 1, and includes the following steps:
When monitoring a target area, the field situation is complex, so that the target area needs to be monitored from multiple aspects, for example, monitoring personnel, vehicles, environment, articles, fire protection, construction and the like in the target area, so as to realize comprehensive monitoring of the target area. Due to the many aspects to be monitored, a variety of event monitoring devices, such as cameras, infrared sensors, face recognition devices, temperature sensors, electromagnetic induction devices, smoke alarms, etc., need to be disposed at different locations in the target area. Therefore, the omnibearing and multidimensional monitoring of the target area is realized. The alarm processing device may then receive the monitoring data collected by each event monitoring device.
After receiving the monitoring data sent by each event monitoring device, the alarm processing device needs to further analyze the monitoring data to determine whether an alarm event exists in the target area.
Optionally, some index values may be preset, and when some specified monitoring data in the monitoring data exceeds the preset index values, it is determined that an alarm event occurs near the location where the event monitoring device is located. For example, a smoke concentration threshold may be set, and when the alarm processing device monitors that the smoke concentration detected by the smoke sensor exceeds a preset smoke concentration threshold, it is determined that a fire hazard exists at the position where the smoke alarm is located.
In addition, besides the preset index value, some target samples can be preset, and when the alarm processing device monitors that the target samples exist in the monitoring data acquired by the event monitoring device, an alarm is sent out to prompt that an alarm event occurs near the position where the event monitoring device is located. For example, the alarm processing device may store face information of some public security blacklisted persons as target samples in advance. The event monitoring device may be a face recognition device, and when the alarm processing device monitors that a target sample exists in monitoring data acquired by the face recognition device, it may be determined that an alarm event occurs near the position where the face recognition device is located.
In step 203, if an alarm event occurs at the target location of the target area, the alarm processing device displays an alarm event processing interface, where the alarm event processing interface includes description information of the alarm event occurring at the target location and an alarm event handling option.
When the alarm processing equipment monitors that an alarm event occurs near the position of certain event detection equipment, an alarm is immediately sent out, and the alarm event is displayed. Alternatively, an alarm event handling interface may be presented, and then the specific alarm event may be presented on the alarm event handling interface.
Specifically, when a specific alarm event is monitored, the specific alarm event is immediately displayed in the form of a pop-up window or a dialog box on the alarm event processing interface, the displayed content may include specific description information of the alarm event and a handling option for the alarm event, the description information may include specific information of the alarm event, such as an alarm time of the alarm event, a name of the alarm event, a danger level of the alarm event, a location of the alarm event, and the like, and an operator may process the alarm event through the handling option.
The method comprises the steps that an operator can trigger alarm event handling options, so that handling of an alarm event is achieved, specifically, the operator can check the position of the alarm event, then check which handling personnel in a certain range near the position of the alarm event exist, then select a target handling personnel and send handling information to a terminal carried by the target handling personnel, the handling information can be in the forms of short messages, voice or video calls and the like, and after the handling information is received, the handling personnel can reach the position of the alarm event according to instructions of the handling information to handle the alarm event.
In the method for handling the alarm, firstly, monitoring data sent by event monitoring equipment is received, and the monitoring data sent by each event monitoring equipment is obtained by monitoring the set position of the event monitoring equipment by the event monitoring equipment; then, analyzing and processing the received monitoring data, and determining whether an alarm event occurs at each position of the target area according to the analysis and processing result; if an alarm event occurs at the target position of the target area, displaying an alarm event processing interface, wherein the alarm event processing interface comprises description information of the alarm event occurring at the target position and alarm event handling options; and when the triggering operation of the alarm event handling option is detected, sending handling information to a handling person located in a preset geographical range around the target position, wherein the handling information is used for instructing the handling person to handle the alarm event at the target position. According to the method for handling the alarm, the monitoring data can be collected by the event monitoring devices, then the collected monitoring data are analyzed by the alarm processing device, whether the alarm occurs in the target area or not is determined, and the handling information can be sent to relevant handling personnel immediately after the alarm occurs according to the triggering operation of the alarm event handling option, so that the handling personnel can quickly handle the alarm event. The timeliness of handling the alarm event is greatly improved.
In the embodiment of the present application, the alarm event processing interface further includes an alarm reject option; the method further comprises the following steps:
and after the alarm processing equipment detects the triggering operation of the alarm rejection option, forbidding to handle the alarm event at the target position, and marking the alarm event at the target position as a false alarm event.
In the embodiment of the application, when the alarm processing device displays the alarm event on the alarm event processing interface, an alarm reject option is displayed at the same time, and after the operator checks the description information of the alarm event, whether the alarm event is accurate or real can be further judged. If the operator finds that the specific condition of the alarm event does not meet the real alarm condition, the alarm event can be not handled by triggering the alarm reject option, and the alarm event can be marked as a false alarm event.
In the embodiment of the application, when the alarm processing equipment displays the alarm event through the alarm event processing interface, the operator can further judge the authenticity of the alarm event, and can mark the alarm event by the alarm rejection option, so that the accuracy of judging the alarm event and the flexibility of handling the alarm event are improved.
In the embodiment of the present application, the functions of each option in the alarm management interface are described as follows:
when the alarm processing device detects a trigger operation on an alarm management option, an alarm management interface (as shown in fig. 3) is displayed, where the alarm management interface includes a plurality of pieces of alarm event information, and each piece of alarm event information includes description information of an alarm event, processing progress information of the alarm event, and an operation option of the alarm event.
The description information of the alarm event may include the number of the alarm event, the source of the alarm event, the name of the alarm event, the risk level of the alarm event, the alarm time of the alarm event, the location of the alarm event, and the plan level of the alarm event. And determining the danger level of the alarm event according to the level interval to which the difference value between the monitoring data and the preset index value belongs. For example, for the monitoring data of vehicle monitoring, assuming that the preset index value is 100, when the number of monitored vehicles exceeds 100, a warning is issued, when the actual number of vehicles is 120 and 140, the difference between the actual number of vehicles and the preset index value is 20 and 40, two grade intervals may be set, for example, the interval less than or equal to 20 belongs to an abnormal grade interval, and the interval greater than or equal to 20 belongs to a dangerous grade interval, then when the number of vehicles is 120, the dangerous grade of the warning event belongs to an abnormal grade, and when the number of vehicles is 140, the dangerous grade of the warning event belongs to a dangerous grade, and different dangerous grades may be used to represent the severity of the warning event, so that the operator can accurately know the specific situation of the warning event.
The processing progress information of the alarm event comprises a handling state of the alarm event and whether the alarm event is handled overtime, wherein the handling state of the alarm event comprises a to-be-confirmed state, a rejected state, a handling state and a handling ending state. The preset handling duration can be preset for different alarm events, and when the duration of actually handling the alarm event exceeds the preset handling duration, the handling is determined to be overtime. The to-be-confirmed state in the handling states of the alarm events indicates that the operator does not view the alarm events displayed by the alarm processing device, the rejected state indicates that the operator triggers an alarm rejection option for the alarm events displayed by the alarm processing device, and the in-handling state indicates that the operator has viewed the alarm events displayed by the alarm processing device and has sent relevant handling information to the handling personnel.
The operation options of the alarm event include an alarm follow-up option (as indicated by a in fig. 3), an alarm edit option (as indicated by b in fig. 3) and a view details option (as indicated by c in fig. 3), and the functions of the three options are as follows:
and for the alarm follow-up option, after the alarm processing equipment detects the triggering operation of the alarm follow-up option, displaying the current handling condition of the alarm event, wherein the current handling condition of the alarm event comprises multimedia information of the area where the alarm event is located.
In the embodiment of the application, the alarm follow-up option is set, so that an operator can timely connect the latest progress condition of the alarm event, and the alarm event is further accurately handled conveniently.
For the alarm edit option, please refer to fig. 4, there is provided a flowchart of a method for updating description information of an alarm event in a method for handling an alarm, the method further comprising:
The description information of the alarm event is displayed in the alarm management interface, and in a possible case, the description information of the alarm event may have an error, for example, an alarm time of the alarm event, a danger level of the alarm event, or a handling state of the alarm event has an error, and then an operator may modify the error description information by triggering an alarm editing option.
In step 402, the alarm processing device updates the description information with the modified content.
After receiving the modified content input by the operator, the alarm processing device updates the description information of the original alarm event by using the content input by the operator.
In the embodiment of the application, by setting the alarm editing option, when the description information of the alarm event has an error, the description information can be conveniently changed, and the accuracy of the description information is ensured.
And for the viewing detail option, after the alarm processing equipment detects the triggering operation of the viewing detail option, displaying the processing progress information of the alarm event according to the time sequence. Specifically, please refer to fig. 5, which provides an interface diagram after the detail viewing option is triggered. The processing progress information of the alarm event is viewed from top to bottom according to the sequence of the time lines in the interface schematic diagram after the detail viewing triggering option is triggered, which is shown in fig. 5.
In the embodiment of the application, the interface for checking details is set, so that an operator can conveniently check the whole process of the alarm event, and can comprehensively master all information of the occurrence process of the alarm event.
It should be understood that, although the steps in the flowcharts of fig. 2 to 5 are shown in sequence as indicated by the arrows, the steps are not necessarily performed in sequence as indicated by the arrows. The steps are not performed in the exact order shown and described, and may be performed in other orders, unless explicitly stated otherwise. Moreover, at least a portion of the steps of fig. 2-5 may include multiple steps or multiple stages, which are not necessarily performed at the same time, but may be performed at different times, which are not necessarily performed in sequence, but may be performed in turn or alternately with other steps or at least a portion of the other steps or stages.
In an embodiment of the present application, as shown in fig. 6, there is provided an apparatus 600 for handling an alarm, for use in an alarm processing device in an alarm system, where the alarm system includes the alarm processing device and at least one event monitoring device, each event monitoring device is disposed at a different location of a target area, and the apparatus for handling an alarm includes: a receiving module 601, an analyzing module 602, a first presenting module 603, and a sending module 604, wherein:
a receiving module 601, configured to receive monitoring data sent by the event monitoring device, where the monitoring data sent by each event monitoring device is obtained by monitoring, by the event monitoring device, a set position of the event monitoring device;
an analysis module 602, configured to perform analysis processing on the received monitoring data, and determine whether an alarm event occurs at each position of the target area according to a result of the analysis processing;
a first display module 603, configured to display an alarm event processing interface if an alarm event occurs at a target location of the target area, where the alarm event processing interface includes description information of the alarm event occurring at the target location and an alarm event handling option;
a sending module 604, configured to send, after detecting a triggering operation on the alarm event handling option, handling information to a handling person located within a preset geographic range around the target location, where the handling information is used to instruct the handling person to handle the alarm event at the target location.
In an embodiment of the present application, the alarm event handling interface further includes an alarm reject option. Referring to fig. 7, another apparatus 700 for handling an alarm is provided, where the apparatus 700 for handling an alarm includes, in addition to the modules included in the apparatus 600 for handling an alarm, optionally, a prohibition module 605, a second presentation module 606, a third presentation module 607, an update module 608, and a fourth presentation module 609.
The prohibiting module 605 is configured to prohibit, after detecting the triggering operation of the alarm rejection option, the handling of the alarm event at the target location, and mark the alarm event at the target location as a false alarm event.
In this embodiment of the present application, the second display module 606 is configured to, after detecting a trigger operation on an alarm management option, display an alarm management interface, where the alarm management interface includes a plurality of pieces of alarm event information, and each piece of alarm event information includes description information of an alarm event, processing progress information of the alarm event, and an operation option of the alarm event; the description information comprises the serial number of the alarm event, the source of the alarm event, the name of the alarm event, the danger level of the alarm event, the alarm time of the alarm event, the position of the alarm event and the plan level of the alarm event; the danger level of the alarm event is determined according to the level interval to which the difference value between the monitoring data and the preset index value belongs.
In the embodiment of the present application, the processing progress information of the alarm event includes a handling state of the alarm event and whether the alarm event is handled for a timeout, and the handling state of the alarm event includes a to-be-confirmed state, a rejected state, a handling state, and a handling end state.
In this embodiment of the application, the operation option of the alarm event includes an alarm follow-up option, and the third presentation module 607 is configured to, after the triggering operation on the alarm follow-up option is detected, present handling conditions of the alarm event, where the present handling conditions of the alarm event include multimedia information of an area where the alarm event is located.
In this embodiment of the present application, the operation options of the alarm event include an alarm editing option, and the updating module 608 is configured to receive, after detecting a triggering operation on the alarm editing option, modified content of the description information input by a user; and updating the description information by using the modification content.
In this embodiment of the application, the operation options of the alarm event include a view details option, and the fourth displaying module 609 is configured to, after the triggering operation on the view details option is detected, display the processing progress information of the alarm event according to a time sequence.
For specific limitations of the device for handling alarms, reference may be made to the above limitations of the method for handling alarms, which are not described in detail herein. The various modules in the above-described apparatus for handling alarms may be implemented in whole or in part by software, hardware, and combinations thereof. The modules can be embedded in a hardware form or independent from a processor in the computer device, and can also be stored in a memory in the computer device in a software form, so that the processor can call and execute operations corresponding to the modules.
In the embodiment of the present application, a computer device is provided, where the computer device may be a terminal, and its internal structure diagram may be as shown in fig. 8. The computer device includes a processor, a memory, a communication interface, a display screen, and an input device connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device comprises a nonvolatile storage medium and an internal memory. The non-volatile storage medium stores an operating system and a computer program. The internal memory provides an environment for the operation of an operating system and computer programs in the non-volatile storage medium. The communication interface of the computer device is used for carrying out wired or wireless communication with an external terminal, and the wireless communication can be realized through WIFI, an operator network, NFC (near field communication) or other technologies. The computer program is executed by a processor to implement a method of handling alarms. The display screen of the computer equipment can be a liquid crystal display screen or an electronic ink display screen, and the input device of the computer equipment can be a touch layer covered on the display screen, a key, a track ball or a touch pad arranged on the shell of the computer equipment, an external keyboard, a touch pad or a mouse and the like.
Those skilled in the art will appreciate that the architecture shown in fig. 8 is merely a block diagram of some of the structures associated with the disclosed aspects and is not intended to limit the computing devices to which the disclosed aspects apply, as particular computing devices may include more or less components than those shown, or may combine certain components, or have a different arrangement of components.
In an embodiment of the present application, there is provided a computer device including a memory and a processor, the memory storing a computer program, and the processor implementing the following steps when executing the computer program:
receiving monitoring data sent by event monitoring equipment, wherein the monitoring data sent by each event monitoring equipment is obtained by monitoring the set position of the event monitoring equipment by the event monitoring equipment;
analyzing and processing the received monitoring data, and determining whether an alarm event occurs at each position of the target area according to the analysis and processing result;
if an alarm event occurs at the target position of the target area, displaying an alarm event processing interface, wherein the alarm event processing interface comprises description information of the alarm event occurring at the target position and alarm event handling options;
and when the triggering operation of the alarm event handling option is detected, sending handling information to a handling person located in a preset geographical range around the target position, wherein the handling information is used for instructing the handling person to handle the alarm event at the target position.
In the embodiment of the present application, the alarm event processing interface further includes an alarm reject option; the processor, when executing the computer program, further performs the steps of:
and after the triggering operation of the alarm rejection option is detected, prohibiting the handling of the alarm event at the target position, and marking the alarm event at the target position as a false alarm event.
In the embodiment of the present application, the processor, when executing the computer program, further implements the following steps:
when the triggering operation of the alarm management option is detected, displaying an alarm management interface, wherein the alarm management interface comprises a plurality of pieces of alarm event information, and each piece of alarm event information comprises the description information of the alarm event, the processing progress information of the alarm event and the operation option of the alarm event; the description information comprises the serial number of the alarm event, the source of the alarm event, the name of the alarm event, the danger level of the alarm event, the alarm time of the alarm event, the position of the alarm event and the plan level of the alarm event; the danger level of the alarm event is determined according to the level interval to which the difference value between the monitoring data and the preset index value belongs.
In the embodiment of the present application, the processing progress information of the alarm event includes a handling state of the alarm event and whether the alarm event is handled for a timeout, and the handling state of the alarm event includes a to-be-confirmed state, a rejected state, a handling state, and a handling end state.
In the embodiment of the present application, the operation options of the alarm event include an alarm follow-up option, and the processor executes the computer program to further implement the following steps:
and when the triggering operation of the alarm follow-up option is detected, displaying the current handling condition of the alarm event, wherein the current handling condition of the alarm event comprises multimedia information of the area where the alarm event is located.
In the embodiment of the present application, the operation options of the alarm event include an alarm editing option, and the processor executes the computer program to further implement the following steps:
receiving the modification content of the description information input by a user after detecting the triggering operation of the alarm editing option;
and updating the description information by using the modification content.
In the embodiment of the application, the operation options of the alarm event comprise a view details option; the processor, when executing the computer program, further performs the steps of:
and after the triggering operation of the viewing detail option is detected, displaying the processing progress information of the alarm event according to the time sequence.
In an embodiment of the application, a computer-readable storage medium is provided, on which a computer program is stored, which computer program, when being executed by a processor, realizes the steps of:
receiving monitoring data sent by event monitoring equipment, wherein the monitoring data sent by each event monitoring equipment is obtained by monitoring the set position of the event monitoring equipment by the event monitoring equipment;
analyzing and processing the received monitoring data, and determining whether an alarm event occurs at each position of the target area according to the analysis and processing result;
if an alarm event occurs at the target position of the target area, displaying an alarm event processing interface, wherein the alarm event processing interface comprises description information of the alarm event occurring at the target position and alarm event handling options;
and when the triggering operation of the alarm event handling option is detected, sending handling information to a handling person located in a preset geographical range around the target position, wherein the handling information is used for instructing the handling person to handle the alarm event at the target position.
In the embodiment of the present application, the alarm event processing interface further includes an alarm reject option; the computer program when executed by the processor further realizes the steps of:
and after the triggering operation of the alarm rejection option is detected, prohibiting the handling of the alarm event at the target position, and marking the alarm event at the target position as a false alarm event.
In an embodiment of the application, the computer program when executed by the processor further performs the steps of:
when the triggering operation of the alarm management option is detected, displaying an alarm management interface, wherein the alarm management interface comprises a plurality of pieces of alarm event information, and each piece of alarm event information comprises the description information of the alarm event, the processing progress information of the alarm event and the operation option of the alarm event; the description information comprises the serial number of the alarm event, the source of the alarm event, the name of the alarm event, the danger level of the alarm event, the alarm time of the alarm event, the position of the alarm event and the plan level of the alarm event; the danger level of the alarm event is determined according to the level interval to which the difference value between the monitoring data and the preset index value belongs.
In the embodiment of the present application, the processing progress information of the alarm event includes a handling state of the alarm event and whether the alarm event is handled for a timeout, and the handling state of the alarm event includes a to-be-confirmed state, a rejected state, a handling state, and a handling end state.
In an embodiment of the application, the operation options of the alarm event include an alarm follow-up option, and the computer program when executed by the processor further implements the following steps:
and when the triggering operation of the alarm follow-up option is detected, displaying the current handling condition of the alarm event, wherein the current handling condition of the alarm event comprises multimedia information of the area where the alarm event is located.
In an embodiment of the application, the operation options of the alarm event include an alarm editing option, and the computer program when executed by the processor further implements the following steps:
receiving the modification content of the description information input by a user after detecting the triggering operation of the alarm editing option;
and updating the description information by using the modification content.
In the embodiment of the application, the operation options of the alarm event comprise a view details option; the computer program when executed by the processor further realizes the steps of:
and after the triggering operation of the viewing detail option is detected, displaying the processing progress information of the alarm event according to the time sequence.
It will be understood by those skilled in the art that all or part of the processes of the methods of the embodiments described above can be implemented by hardware instructions of a computer program, which can be stored in a non-volatile computer-readable storage medium, and when executed, can include the processes of the embodiments of the methods described above. Any reference to memory, storage, database or other medium used in the embodiments provided herein can include at least one of non-volatile and volatile memory. Non-volatile Memory may include Read-Only Memory (ROM), magnetic tape, floppy disk, flash Memory, optical storage, or the like. Volatile Memory can include Random Access Memory (RAM) or external cache Memory. By way of illustration and not limitation, RAM can take many forms, such as Static Random Access Memory (SRAM) or Dynamic Random Access Memory (DRAM), among others.
The technical features of the above embodiments can be arbitrarily combined, and for the sake of brevity, all possible combinations of the technical features in the above embodiments are not described, but should be considered as the scope of the present specification as long as there is no contradiction between the combinations of the technical features.
The above-mentioned embodiments only express several embodiments of the present application, and the description thereof is more specific and detailed, but not construed as limiting the scope of the invention. It should be noted that, for a person skilled in the art, several variations and modifications can be made without departing from the concept of the present application, which falls within the scope of protection of the present application. Therefore, the protection scope of the present patent shall be subject to the appended claims.
Claims (10)
1. A method of handling an alert, for use in an alert processing device in an alert system, the alert system including the alert processing device and at least one event monitoring device, each of the event monitoring devices being disposed at a different location of a target area, the method comprising:
receiving monitoring data sent by the event monitoring equipment, wherein the monitoring data sent by each event monitoring equipment is obtained by monitoring the set position of the event monitoring equipment by the event monitoring equipment;
analyzing and processing the received monitoring data, and determining whether an alarm event occurs at each position of the target area according to the analysis and processing result;
if an alarm event occurs at the target position of the target area, displaying an alarm event processing interface, wherein the alarm event processing interface comprises description information of the alarm event occurring at the target position and alarm event handling options;
and when the triggering operation of the alarm event handling option is detected, sending handling information to a handling person located within a preset geographical range around the target position, wherein the handling information is used for instructing the handling person to handle the alarm event at the target position.
2. The method of claim 1, wherein the alarm event processing interface further comprises an alarm reject option; the method further comprises the following steps:
and after the triggering operation of the alarm rejection option is detected, prohibiting the handling of the alarm event at the target position, and marking the alarm event at the target position as a false alarm event.
3. The method of claim 1, further comprising:
when the triggering operation of an alarm management option is detected, displaying an alarm management interface, wherein the alarm management interface comprises a plurality of pieces of alarm event information, and each piece of alarm event information comprises the description information of an alarm event, the processing progress information of the alarm event and the operation option of the alarm event; the description information comprises the serial number of the alarm event, the source of the alarm event, the name of the alarm event, the danger level of the alarm event, the alarm time of the alarm event, the position of the alarm event and the plan level of the alarm event; and the danger level of the alarm event is determined according to the level interval to which the difference value between the monitoring data and a preset index value belongs.
4. The method of claim 3, wherein the processing progress information of the alarm event comprises a handling status of the alarm event and whether the alarm event is handled for a timeout, and wherein the handling status of the alarm event comprises a to-be-confirmed status, a rejected status, a handling status and a handling end status.
5. The method of claim 3, wherein the operational options for the alarm event include an alarm follow-up option, the method further comprising:
and after the triggering operation of the alarm follow-up option is detected, displaying the current handling condition of the alarm event, wherein the current handling condition of the alarm event comprises multimedia information of the area where the alarm event is located.
6. The method of claim 3, wherein the operational options for the alarm event include an alarm edit option, the method further comprising:
after the triggering operation of the alarm editing option is detected, receiving the modification content of the description information input by a user;
and updating the description information by using the modified content.
7. The method of claim 3, wherein the operational options for the alarm event include a view details option, the method further comprising:
and after the triggering operation of the viewing detail option is detected, displaying the processing progress information of the alarm event according to the time sequence.
8. An apparatus for handling an alert, for use in an alert processing device in an alert system, the alert system including the alert processing device and at least one event monitoring device, each of the event monitoring devices being disposed at a different location in a target area, the apparatus comprising:
the receiving module is used for receiving monitoring data sent by the event monitoring equipment, and the monitoring data sent by each event monitoring equipment is obtained by monitoring the set position of the event monitoring equipment by the event monitoring equipment;
the analysis module is used for analyzing and processing the received monitoring data and determining whether an alarm event occurs at each position of the target area according to the analysis and processing result;
the first display module is used for displaying an alarm event processing interface if an alarm event occurs at a target position of the target area, wherein the alarm event processing interface comprises description information of the alarm event occurring at the target position and alarm event handling options;
a sending module, configured to send, after a trigger operation on the alarm event handling option is detected, handling information to a handling person located within a preset geographic range around the target location, where the handling information is used to instruct the handling person to handle an alarm event at the target location.
9. A computer device comprising a memory and a processor, the memory storing a computer program, characterized in that the processor, when executing the computer program, implements the steps of the method of any of claims 1 to 7.
10. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, carries out the steps of the method of any one of claims 1 to 7.
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Application publication date: 20200814 |