CN111311828A - Order information processing method and device, cup dropping machine control method and device and order generation method and device - Google Patents
Order information processing method and device, cup dropping machine control method and device and order generation method and device Download PDFInfo
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- CN111311828A CN111311828A CN201811519222.9A CN201811519222A CN111311828A CN 111311828 A CN111311828 A CN 111311828A CN 201811519222 A CN201811519222 A CN 201811519222A CN 111311828 A CN111311828 A CN 111311828A
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- G07F—COIN-FREED OR LIKE APPARATUS
- G07F13/00—Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs
- G07F13/10—Coin-freed apparatus for controlling dispensing or fluids, semiliquids or granular material from reservoirs with associated dispensing of containers, e.g. cups or other articles
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
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Abstract
The invention discloses a method, a device storage medium and a processor for order information processing, cup dropping machine control and order generation. Wherein, the method comprises the following steps: the processing method of the order information comprises the following steps: receiving order information sent by a terminal device, wherein the order information indicates drinks ordered by a user and provided by a drink machine; sending the order information to the beverage machine; sending inquiry information whether the user needs the cup or not to the terminal equipment; receiving confirmation information whether the user needs the cup from the terminal equipment; and sending the confirmation information to the beverage machine. The invention solves the technical problem of cup waste.
Description
Technical Field
The invention relates to the technical field of automatic vending, in particular to a method, a device storage medium and a processor for order information processing, cup dropping machine control and order generation.
Background
A Vending Machine (VEM) is a Machine that can automatically dispense money according to the money put in. The vending machine is a common commercial automation device, is not limited by time and place, can save manpower and is convenient for transaction. Is a brand new commercial retail form, also called a micro supermarket with 24-hour business. At present, the common domestic vending machines are divided into four types: beverage vending machines, food vending machines, integrated vending machines, cosmetic vending machines, and the like.
With the advancement of science and technology, vending machines are becoming more convenient and diversified, and particularly, beverage vending machines are the most common and most common ones. Many new forms of beverage vending machines come out, for example, beverage machines selling scattered liquids such as coffee or milk tea, and cups are placed outside the beverage machines at first, and users take the cups according to the needs to receive the liquids flowing out from the beverage machines. However, one disadvantage is the uncontrollable nature of the cup, which results in loss to the merchant. Then, a cup falling mechanism is arranged in the beverage machine, so that the problem of cup controllability is solved. However, the space of the beverage machine is limited, enough space is needed for placing beverages, and cups are needed to be placed, so that the cups which can be placed are limited and need to be replaced frequently. And the beverage machine needs to be opened when the cup is replaced, and then the cup is replaced. This is inconvenient for both the beverage maker and the cup dropping system disposed therein. Therefore, the cup dropping mechanism needs to be separated from the beverage machine to form the cup dropping machine, so that more beverages can be placed in the beverage machine, the cup dropping machine has an independent space for placing more cups, and if a user has the cup, the cup dropping machine drops the cup, which causes waste. Meanwhile, the cup dropping machine and the beverage machine are independently maintained, and the beverage or the cup is convenient to maintain and add. But the user goes to the drink machine and purchases the drink in the existing market, and the cup that falls chance automatic whereabouts cup, user can not use own cup. At present, no control method for a cup dropping machine of the beverage machine is available, and a user can select whether to use a cup according to the requirement.
In view of the above problems, no effective solution has been proposed.
Disclosure of Invention
The embodiment of the invention provides a method and a device for order information processing, cup dropping control and order generation, which at least solve the technical problem that a user can select whether a cup is needed according to requirements.
According to an aspect of the embodiments of the present invention, there is provided a method for processing order information, including: receiving order information sent by the terminal equipment, wherein the order information indicates drinks which are ordered by a user and provided by the drink machine; sending order information to the beverage machine; sending inquiry information whether the user needs the cup or not to the terminal equipment; receiving confirmation information whether the user needs the cup from the terminal equipment; and sending the confirmation information to the beverage machine.
According to another aspect of the embodiment of the invention, a cup dropping machine control method is provided, which comprises the following steps: receiving order information from a terminal device, wherein the order information indicates a beverage ordered by a user; receiving confirmation information from the terminal equipment, wherein the confirmation information indicates whether the user needs the cup to drink the beverage; and sending an instruction for indicating the cup falling machine to fall the cup to the cup falling machine under the condition that the confirmation information indicates that the user needs the cup.
According to another aspect of the embodiments of the present invention, there is provided an order generation method, including: receiving an input ordering instruction, wherein the ordering instruction instructs a user to order a beverage of the beverage machine; generating corresponding order information according to the order instruction, and sending the order information to a server; receiving inquiry information whether the user needs the cup from the server and displaying the inquiry information; receiving an input confirmation instruction, wherein the confirmation instruction is used for indicating whether a user needs a cup or not; and generating corresponding confirmation information according to the confirmation instruction, and sending the confirmation information to the server.
According to another aspect of the embodiments of the present invention, there is provided a storage medium including a stored program, wherein the cup dropping control method of any one of the above is executed by a processor when the program is executed.
According to another aspect of the embodiments of the present invention, there is provided a processor, configured to execute a program, where the program executes to perform the cup dropping machine control method according to any one of the above.
According to another aspect of the embodiments of the present invention, there is provided an order information processing apparatus, including: the order receiving module is used for receiving order information sent by the terminal equipment, wherein the order information indicates drinks which are ordered by a user and provided by the drink machine; the first sending module is used for sending the order information to the beverage machine; the inquiry module is used for sending inquiry information whether the user needs the cup or not to the terminal equipment; the confirmation information receiving module is used for receiving confirmation information whether the user needs the cup from the terminal equipment; and the second sending module is used for sending the confirmation information to the beverage machine.
The present application provides in another aspect, a cup dropping machine control module, including: the system comprises a first receiving module, a second receiving module and a processing module, wherein the first receiving module is used for receiving order information from the terminal equipment, and the order information indicates drinks ordered by a user; the second receiving module is used for receiving confirmation information from the terminal equipment, and the confirmation information indicates whether the user needs to drink the beverage from the cup or not; and the cup dropping instruction sending module is used for sending an instruction for indicating the cup dropping of the cup dropping machine to the cup dropping machine under the condition that the confirmation information indicates that the user needs the cup.
In another aspect of the present application, there is also provided an order generating apparatus, including: the instruction receiving module is used for receiving an input ordering instruction, wherein the ordering instruction instructs a user to order the beverage of the beverage machine; the order information generating module is used for generating corresponding order information according to the order instruction and sending the order information to the server; the third receiving module is used for receiving inquiry information of whether the user needs the cup or not from the server and displaying the inquiry information; the fourth receiving module is used for receiving an input confirmation instruction, wherein the confirmation instruction is used for indicating whether the user needs the cup or not; and the confirmation information sending module is used for generating corresponding confirmation information according to the confirmation instruction and sending the confirmation information to the server.
In the embodiment of the invention, the server is adopted to send the received user order information to the beverage machine, then sending inquiry information of whether the user needs the cup or not to the user, receiving confirmation information of whether the user needs the cup or not, and sending the confirmation information to the beverage machine, according to the demands of users, the order is finished, the traditional beverage machine directly puts out the cup and the beverage according to the order, the users can not use the cup, the user order processing method can select whether the cup is needed or not according to the needs of the user, thus saving the use of the disposable cup, realizing the mode of free selection for the user, achieving the aim of dropping the cup according to the requirement of the user by the method, thereby realized according to the technological effect of user's instruction whereabouts cup, and then solved the extravagant technical problem of cup.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:
fig. 1 is a block diagram of a hardware configuration of a computer terminal (or mobile device) for implementing an order information processing method;
FIG. 2 is a diagram illustrating a hardware implementation environment of a method for order information processing, cup drop control and order generation according to an embodiment of the invention;
FIG. 3 is a flow diagram of a method for processing order information according to an embodiment of the invention;
FIG. 4 is a flow chart of a cup drop machine control method according to an embodiment of the invention;
FIG. 5 is a flow diagram of an order generation method according to an embodiment of the invention;
fig. 6 is a structural frame diagram of an order information processing apparatus according to an embodiment of the present invention;
FIG. 7 is a structural frame diagram of a cup drop machine control module according to an embodiment of the present invention; and
fig. 8 is a structural framework diagram of an acknowledgement sending module according to an embodiment of the invention.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
First, some terms or terms appearing in the description of the embodiments of the present application are applicable to the following explanations:
example 1
There is also provided, in accordance with an embodiment of the present invention, a method embodiment of order information processing, cup drop control, and order generation, it being noted that the steps illustrated in the flowchart of the drawings may be performed in a computer system such as a set of computer-executable instructions and that, although a logical order is illustrated in the flowchart, in some cases the steps illustrated or described may be performed in an order different than presented herein.
The method provided by the first embodiment of the present application may be executed in a mobile terminal, a computer terminal, or a similar computing device. Fig. 1 shows a hardware configuration block diagram of a computer terminal (or mobile device) for implementing the methods of order information processing, cup drop control, and order generation. As shown in fig. 1, the computer terminal 10 (or mobile device 10) may include one or more (shown as 102a, 102b, … …, 102 n) processors 102 (the processors 102 may include, but are not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA, etc.), a memory 104 for storing data, and a transmission device 106 for communication functions. Besides, the method can also comprise the following steps: a display, an input/output interface (I/O interface), a Universal Serial Bus (USB) port (which may be included as one of the ports of the I/O interface), a network interface, a power source, and/or a camera. It will be understood by those skilled in the art that the structure shown in fig. 1 is only an illustration and is not intended to limit the structure of the electronic device. For example, the computer terminal 10 may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.
It should be noted that the one or more processors 102 and/or other data processing circuitry described above may be referred to generally herein as "data processing circuitry". The data processing circuitry may be embodied in whole or in part in software, hardware, firmware, or any combination thereof. Further, the data processing circuit may be a single stand-alone processing module, or incorporated in whole or in part into any of the other elements in the computer terminal 10 (or mobile device). As referred to in the embodiments of the application, the data processing circuit acts as a processor control (e.g. selection of a variable resistance termination path connected to the interface).
The memory 104 may be used to store software programs and modules of application software, such as program instructions/data storage devices corresponding to the methods of order information processing, cup drop control and order generation in the embodiment of the present invention, and the processor 102 executes various functional applications and data processing by running the software programs and modules stored in the memory 104, that is, implementing the above methods of order information processing, cup drop control and order generation. The memory 104 may include high speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory located remotely from the processor 102, which may be connected to the computer terminal 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The transmission device 106 is used for receiving or transmitting data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of the computer terminal 10. In one example, the transmission device 106 includes a Network adapter (NIC) that can be connected to other Network devices through a base station to communicate with the internet. In one example, the transmission device 106 can be a Radio Frequency (RF) module, which is used to communicate with the internet in a wireless manner.
The display may be, for example, a touch screen type Liquid Crystal Display (LCD) that may enable a user to interact with a user interface of the computer terminal 10 (or mobile device).
In addition, the application also provides a hardware implementation environment of the order information processing, cup dropping control and order generating method shown in fig. 2. Fig. 2 is a schematic diagram of a hardware implementation environment of the order information processing, cup dropping control and order generating method according to embodiment 1 of the present invention. Referring to fig. 2, the system includes a beverage maker 210, a cup drop machine 220, and a server 230.
Wherein the user generates order information through the terminal device 240 and transmits the generated order information to the server 230 through the network. The server 230 receives the order information from the terminal device 240 through the network and transmits the order information to the beverage maker 210 through the network. In addition, the server 230 also sends a query message to the terminal device 240, queries the user whether a cup is needed, and receives a confirmation message from the terminal device 240 and sends the confirmation message to the beverage machine 210.
The beverage maker 210 receives the order information transmitted from the server 230 and confirmation information indicating whether a cup is needed through the network. And issues a cup dropping command to the cup dropping machine 220 based on the confirmation information.
The cup dropping machine 220 receives the cup dropping command of the drink machine 210 and performs cup dropping. The client running on the terminal device 240 may be, for example, an App on a mobile phone or a display screen provided on the drink machine 210.
The hardware structure shown in fig. 1 is applicable to the server 230, the beverage machine 210, the terminal device 240, and the cup dropping machine 220.
Under the above operating environment, according to the first aspect of the present embodiment, there is provided the order information processing method as described in fig. 3, where the method operates in the server 230 in fig. 2, and as shown in fig. 3, the method includes:
step 310: receiving order information sent by the terminal equipment, wherein the order information indicates drinks which are ordered by a user and provided by the drink machine;
step 320: sending the order information to the beverage machine;
step 330: sending inquiry information whether the user needs the cup or not to the terminal equipment;
step 340: receiving confirmation information whether the user needs the cup from the terminal equipment; and
step 350: and sending the confirmation information to the beverage machine.
Specifically, referring to fig. 2, the server 230 receives order information from the user's terminal device 240 and transmits the received user order information to the beverage machine 210. The server 230 then sends a query message to the user's terminal device 240 as to whether the cup is needed, and receives confirmation from the terminal device 240 as to whether the user needs the cup. Finally, the server 230 sends confirmation to the beverage machine 210 whether a cup is needed. Therefore, the order is completed according to the requirements of the user through the method.
The cup and the beverage are directly taken out according to the order by the traditional beverage machine, and the user can not use the cup. In the user order processing method, the server 230 sends the inquiry information about whether the cup is needed to the terminal device 240 of the user, and the user confirms through the terminal device 240, so that whether the cup is provided can be selected according to the user's needs. Thus, the use of the disposable cup can be saved, and the user can realize free selection. Thereby solving the technical problem that whether the cup needs to be provided or not can not be determined according to the needs of users in the prior art.
For example, when the user a purchases a drink, the user a uses the terminal device 240 to produce order information and sends the order information to the server 230. The server 230 sends the order information to the beverage machine 210. The server 230 sends an inquiry message to the terminal device 240 whether a cup is needed. The terminal device 240 receives the inquiry information of whether a cup is needed, and the user a selects not to need the cup. The terminal device 240 transmits information that the cup is not needed to the server 230. Server 230 receives confirmation that a cup is not needed and sends the information to beverage machine 210. The beverage machine 210 is provided with an inductor at the beverage outlet according to the order information, and corresponding beverage is discharged after the cup is induced to be stored.
Preferably, the order processing method further includes: receiving first abnormality information from the beverage maker, the first abnormality information including first operating state information related to an operating state of the beverage maker detected by a plurality of first sensors installed in the beverage maker in advance; determining the abnormal reason of the beverage machine through a preset data analysis model based on the first running state information; and sending the abnormal reason of the drink machine to the terminal equipment.
Specifically, referring to fig. 2, the present embodiment is provided with a plurality of first sensors in the beverage maker 210, for detecting first operation state information of the beverage maker 210. The first sensor transmits the detected first operation state information to the server 230. The server 230 determines the cause of the abnormality through a preset data analysis model and transmits the cause of the abnormality to the terminal device 240. The maintenance personnel or the user can receive the prompt of the abnormal reason through the terminal device 240, the maintenance personnel can quickly find the fault point according to the abnormal reason so as to maintain the fault point, and the user can also select other machines according to the prompt of the abnormal reason.
In this manner, the server 230 monitors the operation status of the beverage maker 210 to ensure that the beverage maker 210 is operating normally. When a fault occurs, a user or maintenance personnel can be prompted to quickly find a fault point through the terminal equipment 240, so that the maintenance is facilitated; while informing the user of the real-time information of the beverage maker 210.
Preferably, the operation of determining the abnormal cause of the beverage machine through a preset data analysis model based on the first operation state information comprises the following steps: respectively carrying out first parameter matching on the first running state information and a plurality of preset first reference state information, wherein the plurality of first reference state information respectively correspond to the preset abnormal reasons of the beverage machine; determining first reference state information closest to the first operation state information according to the result of the first parameter matching; and acquiring an abnormal reason corresponding to the determined first reference state information as the abnormal reason of the beverage machine.
Specifically, referring to fig. 2, in the server 230, the received first operating status information is respectively matched with a plurality of set first reference status information by a first parameter, where each first reference status information corresponds to an abnormal cause of the beverage machine 210. Therefore, the abnormal cause corresponding to the first reference state information, that is, the abnormal cause of the beverage machine 210, can be determined according to the matching result. Therefore, the reason for the abnormality of the beverage machine 210 can be analyzed more accurately in a parameter matching mode.
Preferably, the first operating state information includes a plurality of first operating parameters detected by a plurality of first sensors. And each of the plurality of first reference state information includes a plurality of first reference state parameters. Wherein the first parameter matching is performed according to the following formula:
wherein SkRepresenting the result of a first parameter matching of the first operating status information with the kth first reference status information, aiI-th first operating parameter, b, representing first operating state informationkiAn ith first reference parameter representing kth first reference state information.
As shown in table 1, a plurality of first reference state information is preset in the server 230, wherein each first reference state information includes a plurality of first reference parameters. For example, the 1 st first reference state information includes a plurality of first reference parameters b11、b12、b13...b1n(ii) a The 2 nd first reference state information includes a plurality of first reference parameters b21、b22、b23...b2n(ii) a And so on, the kth first reference state information comprises a plurality of first reference parameters bk1、bk2、bk3...bkn. And areAnd each first reference state information corresponds to a preset abnormal reason of the beverage machine.
The first operating state information received by the server 230 includes a plurality of first operating parameters a detected by a plurality of first sensors1、a2、……an. Accordingly, using the above formula, the server 230 matches the plurality of first operation parameters with the first reference parameters included in the respective first reference state information, respectively, to calculate a plurality of matching results, i.e., SkThe value is obtained. The server 230 then compares the plurality of SkValue, determine SkThe abnormal reason corresponding to the first reference state information with the minimum value is the abnormal reason of the beverage machine. The reason for the abnormality is sent to the terminal device 240, and the monitoring of the beverage dispenser 210 is completed.
TABLE 1
Therefore, in the embodiment, the matching result between the first operating state information and the plurality of first reference state information is obtained in a parameter matching mode, so that the result of parameter matching is more accurate. Due to this formula, the distance between the first operating condition information and the plurality of first reference condition information is expressed by taking the sum of the squares of the differences of the first operating parameter and the first reference parameter. Compared with other matching modes, the matching result is more accurate.
Preferably, the order processing method further includes receiving second abnormality information from the cup dropping machine, where the second abnormality information includes second operating state information related to an operating state of the cup dropping machine detected by a plurality of second sensors installed in advance in the cup dropping machine; determining the abnormal reason of the cup dropping machine through a preset data analysis model based on the second running state information; and sending the abnormal reason of the cup dropping machine to the terminal equipment.
Specifically, referring to fig. 2, the present embodiment is provided with a plurality of second sensors in the cup dropping machine 220 for detecting second operation state information of the cup dropping machine 220. The second sensor transmits the detected second operation state information to the server 230. The server 230 determines the cause of the abnormality through a preset data analysis model and transmits the cause of the abnormality to the terminal device 240. The maintenance personnel or the user can receive the prompt of the abnormal reason through the terminal device 240, the maintenance personnel can quickly find the fault point according to the abnormal reason so as to maintain the fault point, and the user can also select other machines according to the prompt of the abnormal reason.
In this way, the server 230 monitors the operation status of the cup dropping machine 220 to ensure that the cup dropping machine 220 operates normally, and can quickly find out a fault point when a fault occurs, thereby facilitating maintenance; while informing the user of real-time information of the cup dropping machine 220.
Preferably, in the order processing method, the operation of determining the cause of the abnormality of the cup dropping machine through a preset data analysis model based on the second operation state information includes: respectively carrying out second parameter matching on the second running state information and a plurality of preset second reference state information, wherein the plurality of second reference state information respectively correspond to the preset abnormal reasons of the cup dropping machine; determining second reference state information closest to the second operation state information according to the result of the second parameter matching; and acquiring an abnormal reason corresponding to the determined second reference state information as an abnormal reason of the cup dropping machine.
Specifically, referring to fig. 2, in the server 230, the received second operation state information is respectively matched with a plurality of set second reference state information by a first parameter, where each second reference state information corresponds to an abnormal cause of the cup dropping machine 220. Therefore, the abnormal cause corresponding to the second reference state information, that is, the abnormal cause of the cup dropping machine 220, can be determined according to the matching result. Therefore, the reason for the abnormality of the cup dropping machine 210 can be analyzed more accurately in a parameter matching mode.
Preferably, in the order processing method described above,the second operating state information includes a plurality of second operating parameters detected by a plurality of second sensors. And each of the plurality of second reference state information includes a plurality of second reference state parameters. The second parameter matching is performed according to the following formula:
wherein D ismA result of a second parameter matching of the second operating state information with the mth second reference state information, crAn r-th second operating parameter, d, representing second operating state informationmrAn r-th second reference parameter representing an m-th second reference state information.
As shown in table 2, a plurality of second reference state information is preset in the server 230, wherein each second reference state information includes a plurality of second reference parameters. For example, the 1 st second reference state information includes a plurality of second reference parameters d11、d12、d13...d1n(ii) a The 2 nd second reference state information includes a plurality of second reference parameters d21、d22、d23...d2n(ii) a By analogy, the kth second reference state information comprises a plurality of second reference parameters dm1, dm2、dm3...dmn. And each second reference state information corresponds to a preset abnormal reason of the beverage machine.
The second operation state information received by the server 230 includes a plurality of second operation parameters c detected by a plurality of second sensors1、c2、……cn. Accordingly, using the above formula, the server 230 matches the plurality of first operation parameters with the second reference parameters included in the respective second reference state information, respectively, to calculate a plurality of matching results, i.e., DkThe value is obtained. Server 230 then compares the plurality of DkValue, determine DkAnd the abnormal reason corresponding to the second reference state information with the minimum value is the most approximate abnormal reason, namely the abnormal reason of the beverage machine. The reason for the abnormality is sent to the terminal device 240, and the cup dropping machine 220 is monitored.
TABLE 2
Therefore, in the embodiment, the matching result between the second running state information and the plurality of second reference state information is obtained in a parameter matching mode, so that the result of parameter matching is more accurate. Due to this formula, the distance between the second operating condition information and the plurality of second reference condition information is expressed by taking the sum of the squares of the differences of the second operating parameter and the second reference parameter. Compared with other matching modes, the matching result is more accurate.
Preferably, in the order processing method, a first remaining quantity is received from the beverage machine, wherein the first remaining quantity represents the quantity of the beverage remaining in the beverage machine; receiving a second remaining quantity from the cup dropping machine, wherein the second remaining quantity represents a quantity of cups remaining in the cup dropping machine; and transmitting the first residual quantity and the second residual quantity to the terminal equipment. By the method, the server can monitor the condition of the residual drinks in the drink machine at any time, and managers can add the drinks in the drink machine according to the condition so as to ensure that the requirements of users are met; the server can also monitor the number of the remaining cups in the cup dropping machine, and managers can supplement the cups in the cup dropping machine in time according to the number of the remaining cups. The user can also know the quantity of the residual beverage of each beverage machine and the quantity of the residual cups of the cup dropping machine, and the selection is carried out according to the requirement of the user.
In the above operating environment, according to the second aspect of the present embodiment, there is provided a cup dropping control method as shown in fig. 4, where the method operates in the beverage machine 210 in fig. 2, and as shown in fig. 4, the method includes:
step 410: receiving order information from the terminal device, wherein the order information indicates a beverage ordered by the user;
step 420: receiving confirmation information from the terminal equipment, wherein the confirmation information indicates whether the user needs to drink the beverage from the cup; and
step 430: and under the condition that the confirmation information indicates that the user needs the cup, sending an instruction for indicating the cup dropping machine to drop the cup to the cup dropping machine.
Specifically, referring to fig. 2, in the above-described manner, the beverage maker 210 receives order information and confirmation information of whether a cup is needed from the server 230. If the user desires a cup, the drink maker 210 sends a confirmation that a cup is desired to the cup drop machine 220. The cup dropping machine 220 receives the confirmation information of the required cup to perform the cup dropping action. If the user has the cup of oneself, the user chooses not to need the cup, then need not to fall the cup promptly and need not the cup. The beverage machine 210 directly flows out the beverage ordered by the user according to the user order information. An inductor is arranged at the beverage outlet of the beverage machine 210 in advance to sense whether a cup exists, and when a user places the cup at the beverage outlet of the beverage machine 210, the beverage machine 210 can flow out the ordered beverage. The method realizes the control of the beverage machine 210 on the cup dropping machine, the beverage machines 210 in the current market are all internally provided with cup dropping systems, the cup dropping systems are arranged inside the beverage machines 210 and occupy the internal space of the beverage machines 210, and meanwhile, if problems occur, the beverage machines are required to be opened completely for maintenance, so that inconvenience is caused. If the independent cup dropping machine is separated from the outside, a method for controlling the cup dropping machine by a drink machine does not exist in the market at present. The method realizes the control of the cup dropping machine of the drink machine, facilitates the application of the drink machine and the cup dropping machine, and simultaneously, a user can select a cup or other containers to use according to the requirement, thereby saving the application of disposable cups.
In the foregoing operating environment, according to the third aspect of the present embodiment, there is provided the order generating method as described in fig. 5, where the method operates in the terminal device 240 in fig. 2, and as shown in fig. 5, the method includes:
step 510: receiving an input ordering instruction, wherein the ordering instruction instructs a user to order a beverage of the beverage machine;
step 520: generating corresponding order information according to the order instruction, and sending the order information to a server;
step 530: receiving inquiry information whether the user needs the cup from the server and displaying the inquiry information;
step 540: receiving an input confirmation instruction, wherein the confirmation instruction is used for indicating whether the user needs the cup; and
step 550: and generating corresponding confirmation information according to the confirmation instruction, and sending the confirmation information to the server.
Specifically, referring to fig. 2, the terminal device 240 receives an order input instruction from a user, and generates corresponding order information according to the order instruction. The terminal device 240 receives the inquiry information whether the cup is needed or not from the server 230. The terminal device 240 will reply with a confirmation message to the server 230 whether a cup is needed. The user selects whether the cup is needed, inputs a confirmation instruction indicating whether the user needs the cup, generates a confirmation message, and transmits the confirmation message to the server 230. By the method, the user can independently place an order according to the own requirements, and simultaneously the user can select whether the cup is needed according to the own requirements, so that the user can use the cup, and the use of the disposable cup is saved. The user side can register an account by using the mobile phone number, the face can be bound, and the next login can be realized by direct face recognition. The user side can be a mobile App and can also be provided with an operation interface on the beverage machine.
It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present invention is not limited by the order of acts, as some steps may occur in other orders or concurrently in accordance with the invention. Further, those skilled in the art should also appreciate that the embodiments described in the specification are preferred embodiments and that the acts and modules referred to are not necessarily required by the invention.
Through the above description of the embodiments, those skilled in the art can clearly understand that the method according to the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but the former is a better implementation mode in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, or a network device) to execute the method according to the embodiments of the present invention.
Example 2
According to a first aspect of the embodiments of the present invention, there is also provided an order information processing apparatus for implementing the order information processing method described above, as shown in fig. 6, the apparatus including:
the order receiving module 610 is used for receiving order information sent by the terminal equipment, wherein the order information indicates drinks which are ordered by the user and provided by the drink machine;
a first sending module 620, configured to send the order information to the beverage machine;
the inquiry module 630 is used for sending inquiry information whether the user needs the cup or not to the terminal device;
a confirmation information receiving module 640 for receiving confirmation information whether the user needs the cup from the terminal device; and
and a second sending module 650 for sending the confirmation information to the beverage machine.
Through the above device, the order receiving module 610 in the server receives the order information sent by the terminal device 240 of the user, and the first sending module 620 sends the order information to the beverage machine 210. The inquiry module 630 then sends an inquiry message to the user's terminal device 240 whether a cup is needed. The confirmation information receiving module 640 receives confirmation information of whether the cup is needed from the terminal device 240 of the user. And, the second sending module 650 sends the confirmation information to the beverage maker.
The traditional beverage machine can directly make cups and beverages according to orders, and a user cannot use the cups, but the user order processing method can select whether the cups are needed according to the needs of the user, so that the use of disposable cups can be saved, and the user can also realize free selection. Thereby solving the technical problem that whether the cup needs to be provided or not can not be determined according to the needs of users in the prior art.
Preferably, the above apparatus comprises: the beverage machine comprises a first abnormal information receiving module, a second abnormal information receiving module and a control module, wherein the first abnormal information receiving module is used for receiving first abnormal information from the beverage machine, and the first abnormal information comprises first running state information which is detected by a plurality of sensors which are installed in the beverage machine in advance and is related to the running state of the beverage machine; the first data analysis module is used for determining the abnormal reason of the beverage machine through a preset data analysis model based on the first running state information; and the third sending module is used for sending the abnormal reason of the beverage machine to the terminal equipment.
The embodiment is provided with a plurality of first sensors in the beverage machine and used for detecting first running state information of the beverage machine, the first sensors send the detected first running state information to the server, abnormal reasons are determined and sent to the terminal equipment through a preset data analysis model, maintenance personnel and a user can receive abnormal reason reminding received by the terminal equipment, the maintenance personnel can find fault points quickly according to the abnormal reasons and then maintain the fault points, and the user can also select other machines according to the abnormal reason reminding.
By the mode, the server monitors the running condition of the beverage machine to ensure the normal running of the beverage machine, and can quickly find out a fault point when a fault occurs, so that the beverage machine is convenient to maintain; and simultaneously informs the user of the real-time information of the beverage machine.
Preferably, in the above apparatus, the first data submodule includes: the first matching unit is used for performing first parameter matching on the first running state information and a plurality of preset first reference state information respectively, wherein the plurality of first reference state information respectively correspond to the preset abnormal reasons of the beverage machine; a first determining unit, configured to determine, according to a result of the first parameter matching, first reference state information that is closest to the first operating state information; and a first obtaining unit, which is used for obtaining the abnormal reason corresponding to the determined first reference state information as the abnormal reason of the beverage machine.
In the server, the received first running state information is respectively matched with first parameters of a set number of first reference state information, wherein each first reference state information corresponds to an abnormal reason of the beverage machine. And determining an abnormal reason corresponding to the first reference state information according to the matching result, wherein the abnormal reason is the abnormal reason of the beverage machine.
Preferably, in the above apparatus, the first operating condition information includes a plurality of first operating parameters detected by the plurality of first sensors, and each of the plurality of first reference condition information includes a plurality of first reference condition parameters, wherein the first matching unit includes a first matching subunit operable to perform the first parameter matching according to the following formula:
wherein SkRepresenting the result of a first parameter matching of the first operating status information with the kth first reference status information, aiIth first operating state information indicating the first operating state information, bkiAn ith first reference parameter representing kth first reference state information.
Preferably, the apparatus includes a second abnormal information receiving module, configured to receive second abnormal information from the cup dropping machine, where the second abnormal information includes second operating state information related to an operating state of the cup dropping machine, detected by a plurality of sensors pre-installed in the cup dropping machine; the second data analysis module is used for determining the abnormal reason of the cup dropping machine through a preset data analysis model based on the second running state information; and the fourth sending module is used for sending the abnormal reason of the cup dropping machine to the terminal equipment.
Preferably, in the above apparatus, the second data analysis module includes: the second matching unit is used for performing second parameter matching on the second running state information and a plurality of preset second reference state information respectively, wherein the plurality of second reference state information respectively correspond to the preset abnormal reasons of the cup dropping machine; a second determining unit, configured to determine, according to a result of the second parameter matching, second reference state information that is closest to the second operating state information; and a second acquisition unit configured to acquire the abnormality cause corresponding to the determined second reference state information as an abnormality cause of the cup dropping machine.
Preferably, in the above apparatus, the second operating state information includes a plurality of second operating parameters detected by a plurality of second sensors, and each of the plurality of second reference state information includes a plurality of second reference state parameters, wherein the second matching unit includes a second matching subunit operable to perform second parameter matching according to the following formula:
wherein DmA result of a second parameter matching of the second operating state information with the mth second reference state information, crThe r-th second operating parameter, d, representing second operating state informationmrAn r-th second reference parameter representing the m-th second reference state information.
Preferably, the above apparatus further comprises: a beverage machine remaining amount receiving module for receiving a first remaining amount from the beverage machine, wherein the first remaining amount represents the amount of each beverage remaining in the beverage machine; a cup dropping machine remaining amount receiving module for receiving a second remaining amount from the cup dropping machine, wherein the second remaining amount represents the amount of cups remaining in the cup dropping machine; and a residual information sending module, configured to send the first residual quantity and the second residual quantity to the terminal device.
According to a second aspect of the embodiments of the present invention, there is also provided a cup dropping machine control apparatus for implementing the above cup dropping machine control method, as shown in fig. 7, the apparatus including:
a first receiving module 710 for receiving order information from the server, wherein the order information indicates a beverage ordered by the user;
a second receiving module 720, configured to receive confirmation information from the server, where the confirmation information indicates whether the user needs the cup to drink the beverage; and
and the cup dropping instruction sending module 730 is configured to send an instruction indicating that the cup dropping machine drops the cup to the cup dropping machine under the condition that the confirmation information indicates that the user needs the cup.
Through the device, the first receiving module 710 in the beverage machine receives order information from the server and the second receiving module 720 receives information for confirming whether a cup is needed or not from the server, if a customer needs the cup, the cup dropping instruction sending module 730 sends the confirmation information of the needed cup to the cup dropping machine, the cup dropping machine receives the cup dropping instruction to perform cup dropping action, if the user has the cup, the cup dropping is not needed, and the beverage machine directly flows out the beverage ordered by the user according to the order information of the user. The inductor is arranged at the beverage outlet of the beverage machine in advance to induce whether a cup exists, and when a user places the cup at the beverage outlet of the beverage machine, the beverage machine can flow out ordered beverages. Meanwhile, the beverage machine in the market controls the cup dropping machine, the cup dropping system is arranged in the beverage machine, occupies the internal space of the beverage machine, and is opened completely for maintenance if problems occur, so that inconvenience is caused; if the independent cup falling machine is externally independent, a method for controlling the cup falling machine by the drink machine does not exist in the current market, the method realizes that the drink machine controls the cup falling machine, and is convenient for the drink machine and the cup falling machine to be applied.
According to a third aspect of the embodiments of the present invention, there is also provided an order generating apparatus for implementing the order generating method described above, as shown in fig. 8, the apparatus includes:
an order receiving module 810 for receiving an input ordering instruction, wherein the ordering instruction instructs a user to order a beverage of the beverage machine;
an order information generating module 820, configured to generate corresponding order information according to the order instruction, and send the order information to the server;
a third receiving module 830 for receiving the inquiry information of whether the user needs the cup from the server and displaying the inquiry information;
a fourth receiving module 840, configured to receive an input confirmation instruction, where the confirmation instruction is used to indicate whether the user needs a cup; and
and the confirmation information sending module 850 is configured to generate corresponding confirmation information according to the confirmation instruction, and send the confirmation information to the server.
In the above device, an instruction receiving module 810 in the terminal device receives an order input instruction from a user, and generates order information according to the order instruction, an order information generating module 820 generates corresponding order information, a third receiving module 830 receives inquiry information about whether a cup is needed from the server, a fourth receiving module 840 selects whether the cup is needed, and transmits an input confirmation instruction, wherein the confirmation instruction is used for indicating whether the user needs the cup, and a confirmation information transmitting module 850 generates confirmation information and transmits the confirmation information to the server. The device can realize independent ordering of the user, and meanwhile, the user can select whether to need the cup according to the requirement, so that the user can use the cup, and the use of the disposable cup is saved. The user side can register an account by using a mobile phone number, a face can be bound, and the next login is only required by direct face recognition; the user side can be a mobile App and can also be provided with an operation interface on the beverage machine.
Example 3
The embodiment of the invention also provides a storage medium. Optionally, in this embodiment, the storage medium may be configured to store program codes executed by the method for processing order information, controlling cup dropping and generating an order provided in the first embodiment.
Optionally, in this embodiment, the storage medium may be located in any one of computer terminals in a computer terminal group in a computer network, or in any one of mobile terminals in a mobile terminal group.
Optionally, in this embodiment, the storage medium is configured to store program code for performing the following steps: the processing method of the order information comprises the following steps: receiving order information sent by a terminal device, wherein the order information indicates drinks ordered by a user and provided by a drink machine; sending the order information to the beverage machine; sending inquiry information whether the user needs the cup or not to the terminal equipment; receiving confirmation information whether the user needs the cup from the terminal equipment; and sending the confirmation information to the beverage machine.
Optionally, the method further includes: receiving first abnormality information from the beverage machine, the first abnormality information including first operating state information related to an operating state of the beverage machine detected by a plurality of first sensors pre-installed in the beverage machine; determining the abnormal reason of the beverage machine through a preset data analysis model based on the first abnormal information; and sending the abnormal reason of the drink machine to the terminal equipment.
Optionally, the method, based on the first abnormal information, determines, through a preset data analysis model, an operation of a cause of the abnormality of the beverage machine, and includes: performing parameter matching on the first abnormal information and first reference parameters of multiple groups of first reference state information; and determining first reference state information closest to the first operating state information according to the result of the parameter matching.
Optionally, in the method, the first operating condition information includes a plurality of first operating parameters detected by a plurality of first sensors, and each of the plurality of first reference condition information includes a plurality of first reference condition parameters, wherein the first parameter matching is performed according to the following formula:
wherein SkRepresenting the result of a first parameter matching of the first operating status information with the kth first reference status information, aiI-th first operating parameter, b, representing first operating state informationkiAn ith first reference parameter representing kth first reference state information.
Optionally, the method further includes: receiving second abnormality information from the cup dropping machine, the second abnormality information including second operating state information related to an operating state of the cup dropping machine detected by a plurality of second sensors pre-installed to the cup dropping machine; determining the abnormal reason of the cup dropping machine through a preset data analysis model based on the second abnormal information; and sending the abnormal reason of the cup dropping machine to the terminal equipment.
Optionally, the method, based on the second abnormal information, determines, through a preset data analysis model, an operation of a cause of the abnormality of the cup dropping machine, and includes: performing parameter matching on the second abnormal information and second reference parameters of a plurality of groups of second reference state information; and determining second reference state information closest to the second operating state information according to the result of the parameter matching.
Optionally, the second operating condition information includes a plurality of second operating parameters detected by a plurality of second sensors, and each of the plurality of second reference condition information includes a plurality of second reference condition parameters, and the second parameter matching is performed according to the following formula:
wherein DmA result of a second parameter matching of the second operating state information with the mth second reference state information, crAn r-th second operating parameter, d, representing second operating state informationmrAn r-th second reference parameter representing an m-th second reference state information.
Optionally, the method receives a first remaining quantity from the beverage machine, wherein the first remaining quantity represents a quantity of beverage remaining in the beverage machine; receiving a second remaining quantity from the cup dropping machine, wherein the second remaining quantity represents a quantity of cups remaining in the cup dropping machine; and sending the first residual quantity and the second residual quantity to the terminal equipment.
According to another aspect of the embodiment of the invention, a cup dropping machine control method is provided, which comprises the following steps: receiving order information from a terminal device, wherein the order information indicates a beverage ordered by a user; receiving confirmation information from the terminal equipment, wherein the confirmation information indicates whether the user needs the cup to drink the beverage; and sending an instruction for indicating the cup falling machine to fall the cup to the cup falling machine under the condition that the confirmation information indicates that the user needs the cup.
According to another aspect of the embodiments of the present invention, there is provided an order generation method, including: receiving an input order instruction, wherein the order instruction instructs a user to order a beverage of a beverage machine; generating corresponding order information according to the order instruction, and sending the order information to a server; receiving inquiry information whether a user needs a cup from the server and displaying the inquiry information; a confirmation instruction of the received input, wherein the confirmation instruction is used for indicating whether the user needs the cup; and generating corresponding confirmation information according to the confirmation instruction, and sending the confirmation information to the server.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
In the above embodiments of the present invention, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed technology can be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units is only one type of division of logical functions, and there may be other divisions when actually implemented, for example, a plurality of units or components may be combined or may be integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, units or modules, and may be in an electrical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.
Claims (10)
1. A processing method of order information is characterized by comprising the following steps:
receiving order information sent by a terminal device, wherein the order information indicates drinks ordered by a user and provided by a drink machine;
sending the order information to the beverage machine;
sending inquiry information whether the user needs the cup or not to the terminal equipment;
receiving confirmation information whether the user needs the cup from the terminal equipment; and
and sending the confirmation information to the beverage machine.
2. The method of claim 1, further comprising:
receiving first abnormality information from the beverage machine, the first abnormality information including first operating state information related to an operating state of the beverage machine detected by a plurality of first sensors pre-installed in the beverage machine;
determining the abnormal reason of the beverage machine through a preset data analysis model based on the first running state information; and
and sending the abnormal reason of the beverage machine to the terminal equipment.
3. The method of claim 2, wherein the operation of determining the cause of the abnormality of the beverage machine through a preset data analysis model based on the first operation state information comprises:
performing first parameter matching on the first running state information and a plurality of preset first reference state information respectively, wherein the plurality of first reference state information respectively correspond to the preset abnormal reasons of the beverage machine;
determining first reference state information closest to the first running state information according to the first parameter matching result; and
and acquiring an abnormal reason corresponding to the determined first reference state information as the abnormal reason of the beverage machine.
4. The method of claim 3, wherein the first operating state information includes a plurality of first operating parameters detected by the plurality of first sensors, and each of the plurality of first reference state information includes a plurality of first reference state parameters, wherein the first parameter matching is according to the following equation:
wherein SkIndicating the first operation state information and the kth first parameterResult of first parameter matching with respect to status information, aiAn ith first operating parameter representing the first operating state information, bkiAn ith first reference parameter representing the kth first reference state information.
5. The method of claim 1, further comprising:
receiving second abnormality information from a cup dropping machine, the second abnormality information including second operating state information related to an operating state of the cup dropping machine detected by a plurality of second sensors pre-installed to the cup dropping machine;
determining the abnormal reason of the cup dropping machine through a preset data analysis model based on the second running state information; and
and sending the abnormal reason of the cup falling machine to the terminal equipment.
6. The method of claim 5, wherein the operation of determining the cause of the abnormality of the cup dropping machine through a preset data analysis model based on the second operation state information comprises:
respectively carrying out second parameter matching on the second running state information and a plurality of preset second reference state information, wherein the plurality of second reference state information respectively correspond to the preset abnormal reasons of the cup dropping machine;
determining second reference state information closest to the second running state information according to the second parameter matching result; and
and acquiring an abnormal reason corresponding to the determined second reference state information as the abnormal reason of the cup dropping machine.
7. The method of claim 6, wherein the second operating condition information includes a plurality of second operating parameters detected by the plurality of second sensors, and each of the plurality of second reference condition information includes a plurality of second reference condition parameters, the second parameter matching being according to the following equation:
wherein DmA result of a second parameter matching between the second operating state information and the mth second reference state information, crAn r-th second operating parameter, d, representing the second operating state informationmrAn r-th second reference parameter representing the m-th second reference state information.
8. A cup dropping machine control method is characterized by comprising the following steps:
receiving order information from a server, wherein the order information indicates a beverage ordered by a user;
receiving confirmation information from a server, the confirmation information indicating whether a user needs a cup to drink the beverage; and
and under the condition that the confirmation information indicates that the user needs the cup, sending a cup dropping instruction of the cup dropping machine to the cup dropping machine.
9. An order generation method, comprising:
receiving an input order instruction, wherein the order instruction instructs a user to order a beverage of a beverage machine;
generating corresponding order information according to the order instruction, and sending the order information to a server;
receiving inquiry information whether a user needs a cup from the server and displaying the inquiry information;
receiving an input confirmation instruction, wherein the confirmation instruction is used for indicating whether a user needs a cup; and
and generating corresponding confirmation information according to the confirmation instruction, and sending the confirmation information to the server.
10. A storage medium comprising a stored program, wherein the method of any one of claims 1 to 9 is performed by a processor when the program is run.
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| CN201811519222.9A CN111311828A (en) | 2018-12-12 | 2018-12-12 | Order information processing method and device, cup dropping machine control method and device and order generation method and device |
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| CN201811519222.9A CN111311828A (en) | 2018-12-12 | 2018-12-12 | Order information processing method and device, cup dropping machine control method and device and order generation method and device |
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