CN111291156B - Knowledge graph-based question and answer intention recognition method - Google Patents

Knowledge graph-based question and answer intention recognition method Download PDF

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CN111291156B
CN111291156B CN202010068158.8A CN202010068158A CN111291156B CN 111291156 B CN111291156 B CN 111291156B CN 202010068158 A CN202010068158 A CN 202010068158A CN 111291156 B CN111291156 B CN 111291156B
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冯淑雯
段飞虎
谭超
冯自强
李云鹏
张宏伟
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Tongfang Knowledge Network Beijing Technology Co ltd
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Abstract

The invention discloses a knowledge graph-based question and answer intention recognition method, which comprises the following steps: constructing a domain topic dictionary; constructing a template; performing part-of-speech analysis and syntactic dependency analysis on the search statement; calculating the similarity between the search text and the template sample by using a word vector and an LDA algorithm; based on the known word vector, the TextCNN is used for more extensive intention recognition as a result of open information; and extracting keywords from the domain map. The invention integrates various methods to realize intention recognition, combines the knowledge graph of the field, achieves comprehensive retrieval of accurate answers and related information, and meets various requirements of users.

Description

Knowledge graph-based question and answer intention recognition method
Technical Field
The invention relates to the technical field of natural language processing and deep learning, in particular to a knowledge-graph-based question and answer intention recognition method.
Background
With the explosion of modern information and the rapid development of science and technology, the functions of a search engine are no longer satisfied with the traditional mode that a large number of related keyword webpages or links are returned after the keywords of the search engine are input, and in this mode, users also need to manually distinguish and browse in the returned results, and redundant results often need to waste a large amount of time of the users to exclude, so that the accuracy is not high. The easier-to-use search engine allows the user to obtain answers or related knowledge with higher directivity after inputting the spoken descriptive information, which requires the program to analyze the user's intention more accurately and efficiently. So more and more intelligent question-answering systems have been put into development and use in recent years.
The traditional intention recognition mainly applies a method of grammar semantic analysis, grammar dependency analysis and template matching, and the method needs a large amount of rules to support, has higher recognition accuracy in a specified range, has poor expansibility, needs to be reconfigured once the rules are changed, and consumes a large amount of manpower.
After machine learning is developed on a large scale, algorithms for classifying problems, such as SVM, bayesian algorithm, KNN, etc., are also widely applied to the field of intention recognition, but the method still faces the problem that manual classification labeling requires a lot of manpower, and in many application scenarios, text input by a user is not a single intention, and one sentence may contain two or more intentions. With the intensive study of machine learning, many students at home and abroad propose a multi-label classification method for solving the problems.
After the deep learning concept is introduced, deep learning algorithms such as CNN, RNN, LSTM, attention mechanism and the like are also widely applied to the text classification field, and many field recognition systems apply the algorithms to practical application in a dispute manner, and make corresponding adjustment and improvement in combination with practical requirements.
By combining the characteristics of the traffic field, the method integrates various methods to realize intention recognition, and combines the knowledge graph of the field to realize comprehensive retrieval of accurate answers and related information, thereby meeting various demands of users.
Disclosure of Invention
In order to solve the technical problems, the invention aims to provide a knowledge graph-based question and answer intention recognition method.
The aim of the invention is achieved by the following technical scheme:
a knowledge graph-based question and answer intention recognition method comprises the following steps:
a, constructing a domain topic dictionary;
b, constructing a template;
c, performing part-of-speech analysis and syntactic dependency analysis on the search statement;
d, calculating the similarity between the search text and the template sample by using a word vector and an LDA algorithm;
e, based on the known word vector, performing broader intention recognition based on the textCNN to serve as a result of the open information;
f, extracting keywords from the domain map.
One or more embodiments of the present invention may have the following advantages over the prior art:
and integrating various methods to realize intention recognition, combining knowledge patterns of the field, achieving comprehensive retrieval of accurate answers and related information, and meeting various requirements of users.
Drawings
Fig. 1 is a flowchart of a knowledge-graph-based question and answer intention recognition method.
Fig. 2, 3 and 4 are illustrations of specific embodiments.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the present invention will be described in further detail with reference to the following examples and the accompanying drawings.
As shown in fig. 1, the flow of the knowledge-graph-based question and answer intention recognition method comprises the following steps:
step 10, constructing a domain topic dictionary;
because of the many specialized vocabularies, entity names and short names in different specialized fields, the topic dictionary assistance in related vocabulary construction fields needs to be arranged in advance for intention recognition. In many researches about intention recognition, the construction of a topic dictionary in the professional field is lacking, and the lack of flexibility in the manner is considered to require manual maintenance, but in an application scene that a user needs to accurately and quickly search within a specified range, the topic dictionary in the professional field is one of effective means for helping to improve the accuracy and recall rate.
Step 20, constructing a template;
at present, the common viewpoint is to divide the input of a question-answering system into deterministic information under the information category, such as information atmosphere information category, navigation category, transaction category and the like contained in the search behavior of a user, so that the user hopes to obtain a definite answer through a certain question; open information, i.e. information that a user needs to obtain in a certain direction widely or more deeply.
Templates primarily assist the system in resolving deterministic information intent recognition, which may include multiple specific entries associated with intent in existing data, if not differentiated, the results of the search remain multi-directional and may differ. To help discern such intent, a portion of the ambiguous results need to be specified to help accurately identify the user intent.
Step 30, performing part-of-speech analysis and syntactic dependency analysis on the search statement;
whether for Chinese or foreign language retrieval, certain grammatical rules are followed between the words of the input sentence, and understanding these rules helps the program understand the relationships between the words.
Limited to the length of the search term, the general search text is a short term containing a large number of key words. Several types of syntactic relations of major concern include mainly master-predicate relations (SBV), guest-moving relations (VOB), centering relations (ATT), in-state relations (ADV), parallel relations (COO), etc. The roles played by the words with different parts of speech in the sentences are generally fixed, the parts of speech of the words can be known to further divide the components of the sentences on the basis of syntactic dependency analysis, the relation among the words is known, and possible intentions and limitation conditions for the intentions are acquired.
In the traditional method, parts of speech or syntactic dependency is used independently, but in practical application, certain verbs or adverbs can become keywords, key information can be omitted simply by means of identifying entities or dividing sentence components, and in addition, the dividing accuracy of the traditional syntactic dependency analyzer on a plurality of sentence patterns cannot meet the requirement, so that the relation of the words and the parts of speech is required to be analyzed specifically on the basis of acquiring the relation and the parts of speech, and more topics are matched better by combining a constructed domain topic dictionary.
If (part of speech of word is time, place name, person name, etc.):
filling corresponding slots
If (there is a relationship between the main and guest)
If (subject, object and subject dictionary match)
Judging specific retrieval operation according to predicates, and generating a conditional statement together with the object of the subject
Else
Open matching as keywords into the map
Elif (there is a centering relationship, a middle relationship)
If (fixed language, scholarly language and theme dictionary match)
Performing search operation by using the fixed language and the scholarly language as limiting conditions
Elif (fixed language, vernix is a possible aggregation operation)
Conditional definition of keywords for fixed language and scholarly modified language
Else
Open matching as keywords into the map
Through the steps, the program can acquire more possible question-answer accurate search intentions of the user, and does not simply perform combined search matching on keywords existing in sentences.
Step 40, calculating the similarity between the search text and the template sample by using a word vector and an LDA algorithm;
and calculating the similarity between the search text and the template sample by using the word vector and the LDA algorithm.
The professional data and the general data in the application field are used for generating word vectors through word segmentation and text of work such as stop words. Converting words into dense vectors and judging the similarity of words according to the distance between word vectors, but in many cases, two sentences have no obvious relation on the constituent words, so that implicit dirichlet allocation (LDA) needs to be introduced to help a program better understand possible relations between sentences.
LDA is based on Bayesian model, and adopts the premise of prior probability, and the probability is gradually updated according to the obtained posterior distribution in the training process. The first page in the LDA model also needs to preset a possible number of topics, after the assumed number of topics is provided, the prior distribution of the assumed texts accords with the Dirichlet distribution, and the method has the advantages that for any text
θm=Dirichlet(α )
Let the words in the text also conform to the Dirichlet distribution, i.e. for any topic, the word distribution satisfies
βm=Dirichlet(η )
Both text-topic, topic-term satisfy a polynomial distribution.
The posterior probability of the topic satisfies
The posterior probability of a word-topic satisfies:
the joint probability is as follows:
in general, the Gibbs sampling algorithm is used to solve the LDA
The key of solving the Gibbs Sampling algorithm is to solve the condition distribution corresponding to the ith word in the corpus
Assuming the word wi=t, then
Since only conjugated structures are involved in the above
Thus there is
The formula of Gibbs Samplin for LDA is then
The flow of the LDA Gibbs sampling algorithm is in fact:
and randomly assigning a topic to each word of the text, recalculating and updating the topic of each word according to the Gibbs sampling algorithm, and repeating the process until the model converges, wherein the topic of the obtained word is the topic distribution result of the text.
Through template matching, the program can identify more spoken search text or ambiguous text, accurately hit the most concerned problems of the user, and avoid the process of manually screening results by the user.
Step 50 makes a more extensive intent recognition based on TextCNN as a result of the open information on the basis of the known word vector;
textCNN is a deep learning algorithm for text classification, which is proposed on the basis of CNN (convolutional neural network), and compared with CNN, textCNN takes a word vector array as input, so that the original structure is simplified, only one convolutional layer and pooling layer are reserved, and finally classification is realized through softmax. The textCNN has the advantages of simple structure and few parameters, so that the textCNN has a faster training speed, and the textCNN can be used for reducing maintenance cost under the condition of more data updating iterations. According to the behavior statistics of the user, such as browsing records, operation logs and the like, search preference of the user is obtained as a classification standard, and the obtained result can be more close to the actual use requirement of the user.
Step 60 extracts keywords from the domain map.
Through the steps, the program extracts the topics possibly contained in the text, but in the actual data, the description of the topics may have various methods, namely one topic may correspond to a plurality of entities or the topics are contained in a certain entity, so that in order to obtain the user intention more accurately, the possible context word association words need to be matched in a previously constructed domain map, the intention of a deeper layer of the user is mined, the sub-domain associated with the keywords in the search statement is explored, for example, the user inputs a word "Beijing expressway", in the map, "great and high speed", "Beijing and high speed", and the like can be returned to the user as association results, or when the user searches for "Beijing and high speed", the information such as "length", "speed limit", "highway grade", "expressway entrance", and the like is the potential intention of the user.
For accurate results, input of, for example, "items with design speed greater than 80" to obtain an accurate answer is shown in fig. 2: it can be seen that the terms such as "six lines", "road base width" have been precisely located by the action of the domain map to the names of the data stores in the database, and the answers of the user search sentences are precisely provided.
For multi-purpose recognition, inputs such as "which of items have a design speed greater than 80 and an investment amount greater than 100 ten thousand" are shown in fig. 3, it can be clearly seen from the figure that information including a retrieval intention is accurately retrieved.
The following is a spoken description of what items are, for example, "how many items are in total in Guizhou". "As can be seen in FIG. 4, the road specific information in all Guizhou provinces below and the results of satisfying the question are shown on the page.
The embodiment integrates the advantages of the traditional syntactic dependency analysis and the part-of-speech analysis, combines the field subject word list, quickly matches the field professional words, analyzes the sentence structure, forms question-answer type retrieval conditions on the basis of obtaining the retrieval text subject, and accurately hits the question answers of the user.
The method combines the traditional method (syntactic dependency and part-of-speech analysis) and the deep learning algorithm (similarity calculation with templates is introduced as possible subjects of sentence division, and search sentences are classified by combining a textCNN algorithm), and the results are combined and preferentially used, so that the accuracy problem hit rate is higher, and the openness problem hit result is closer to the potential intention of a user.
Although the embodiments of the present invention are described above, the embodiments are only used for facilitating understanding of the present invention, and are not intended to limit the present invention. Any person skilled in the art can make any modification and variation in form and detail without departing from the spirit and scope of the present disclosure, but the scope of the present disclosure is still subject to the scope of the appended claims.

Claims (2)

1. A knowledge graph-based question and answer intention recognition method, the method comprising:
step A, constructing a domain topic dictionary;
b, constructing a template;
step C, performing part-of-speech analysis and syntactic dependency analysis on the search statement;
step D, calculating the similarity between the search text and the template sample by using a word vector and an LDA algorithm;
step E, based on the known word vector, performing broader intention recognition based on the textCNN to serve as a result of the open information;
step F, extracting keywords from the domain map;
in the step C: on the basis of obtaining the dependency relationship and the part of speech of the words, the relationship of the words is required to be specifically analyzed, and more topics are matched by combining with the constructed domain topic dictionary;
the part of speech of If word is time, place name, person name:
filling corresponding slots
If has a master-predicate-guest relationship
If subject, object to topic dictionary matching
Judging specific retrieval operation according to predicates, and generating a conditional statement together with the object of the subject
Else
Open matching as keywords into the map
Elif has a centering relationship and an in-form relationship
If fixed language, scholarly language and theme dictionary matching
Performing search operation by using the fixed language and the scholarly language as limiting conditions
Elif's idiom, a possible aggregation operation
Conditional definition of keywords for fixed language and scholarly modified language
Else
Performing open matching as keywords in the map;
in step D: generating word vectors by professional data and general data in the field through word segmentation, converting words into dense vectors and judging the similarity of the words according to the distance between the word vectors by using the text of word stopping work; the two sentences have no obvious relation on the composition words, so LDA is needed to be introduced to help the program to better understand possible relations among the sentences; the LDA is based on a Bayesian model, and the probability is gradually updated according to the obtained posterior distribution in the training process on the premise of adopting the prior probability; presetting a possible topic number in a home page in an LDA model, after the assumed topic number is provided, assuming that the prior distribution of texts accords with the Dirichlet distribution, and setting words in the texts to accord with the Dirichlet distribution, wherein the text-topic and topic-word all meet a polynomial distribution;
solving the LDA by employing a Gibbs sampling algorithm includes:
randomly assigning a topic to each word of the text, recalculating and updating the topic of each word according to the Gibbs sampling algorithm, and repeating the process until the model converges, wherein the topic of the obtained word is the topic distribution result of the text;
through template matching, the program identifies more spoken search text or ambiguous text, accurately hits the most concerned problems of the user, and avoids the process of manually screening results by the user;
the textCNN is a deep learning algorithm for text classification, which is provided on the basis of a convolutional neural network CNN, takes a word vector array as input, simplifies the original structure, only keeps one convolutional layer and pooling layer, and finally realizes classification through softmax;
the theme contained in the text is extracted in the step F, and one theme in the theme corresponds to a plurality of entities or the theme is contained in a certain entity; matching possible related words of the upper and lower position words in a pre-constructed domain map, mining deeper intention of a user, and exploring sub-domains related to keywords in a search sentence.
2. The knowledge-based question and answer intent recognition method of claim 1, wherein the syntactic relationship in the step C includes a main-predicate relationship, a move-guest relationship, a centering relationship, a mid-state relationship and a parallel relationship.
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