CN111145510A - Alarm receiving processing method, device and equipment - Google Patents
Alarm receiving processing method, device and equipment Download PDFInfo
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- CN111145510A CN111145510A CN201911413943.6A CN201911413943A CN111145510A CN 111145510 A CN111145510 A CN 111145510A CN 201911413943 A CN201911413943 A CN 201911413943A CN 111145510 A CN111145510 A CN 111145510A
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- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
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- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/04—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems
- H04M11/045—Telephonic communication systems specially adapted for combination with other electrical systems with alarm systems, e.g. fire, police or burglar alarm systems using recorded signals, e.g. speech
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Abstract
The application provides an alarm receiving processing method, an alarm receiving processing device and alarm receiving processing equipment, wherein the method comprises the following steps: analyzing the alarm information, acquiring alarm basic information matched with a preset alarm standard field, and displaying an alarm receiving list according to the alarm basic information; performing semantic recognition on real-time alarm receiving content corresponding to the alarm information to acquire alarm condition characteristic information; and inquiring a pre-stored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information, and performing corresponding processing according to the configuration information. Therefore, the structured alarm receiving list can be intelligently generated, the alarm receiving processing efficiency is improved, the alarm receiving personnel can be assisted to quickly provide related problems/provide protection suggestions, rescue suggestions, police officers assignment suggestions and the like, and the emergency treatment and coordination efficiency is improved.
Description
Technical Field
The present application relates to the technical field of alarm receiving and processing systems, and in particular, to an alarm receiving and processing method, apparatus and device.
Background
In the process of receiving the alarm, the alarm person describes the alarm condition to the alarm receiving person in the modes of telephone alarm, short message alarm, network alarm and the like, and the alarm receiving person gives related suggestions and carries out alarm dispatching according to the alarm condition.
In the related technology, the alarm receiving personnel manually record the alarm receiving list and give suggestions and allocation schemes according to the alarm situation, and the alarm receiving efficiency needs to be improved.
Disclosure of Invention
The present application is directed to solving, at least to some extent, one of the technical problems in the related art.
Therefore, on one hand, the application provides an alarm receiving processing method which can intelligently generate a structured alarm receiving list, improve the alarm receiving processing efficiency, assist the alarm receiving personnel to quickly provide related problems/provide protection suggestions, rescue suggestions, assignment suggestions of alarm handling personnel and the like, and improve the emergency handling and coordination efficiency.
The application further provides an alarm receiving processing device.
Another aspect of the present application is directed to a computer device.
Another aspect of the present application is directed to a computer-readable storage medium.
An embodiment of a first aspect of the present application provides an alarm receiving processing method, including:
analyzing the alarm information, acquiring alarm basic information matched with a preset alarm standard field, and displaying an alarm receiving list according to the alarm basic information;
performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire alarm condition characteristic information;
and inquiring a pre-stored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information, and performing corresponding processing according to the configuration information.
According to the alarm condition processing method, the alarm information is analyzed, the basic alarm information matched with the preset alarm standard field is obtained, and an alarm receiving list is displayed according to the basic alarm information; performing semantic recognition on real-time alarm receiving content corresponding to the alarm information to acquire alarm condition characteristic information; and inquiring a pre-stored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information, and performing corresponding processing according to the configuration information. Therefore, the structured alarm receiving list can be intelligently generated, the alarm receiving processing efficiency is improved, and corresponding configuration information is generated by combining the alarm condition feature keywords with the historical case, so that the alarm receiving personnel can quickly provide related problems/protection suggestions, rescue suggestions, alarm handling assignment suggestions and the like, the alarm receiving work is assisted, and the emergency handling and coordination efficiency is improved.
In addition, the alarm receiving processing method according to the above embodiment of the present application may further have the following additional technical features:
optionally, the analyzing the alarm information to obtain the basic alarm information matched with the preset alarm standard field includes: acquiring an alarm number and an alarm person name; and performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm address, and if the recognition fails, acquiring the alarm address corresponding to the alarm number.
Optionally, the analyzing the alarm information to obtain the basic alarm information matched with the preset alarm standard field further includes: performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm situation type; and inquiring a preset warning condition grade database to obtain a warning condition grade corresponding to the warning condition type.
Optionally, the querying a pre-stored alert database, obtaining configuration information corresponding to the alert characteristic information, and performing corresponding processing according to the configuration information includes: and inquiring a pre-stored warning condition guide language database, acquiring a guide language corresponding to the warning condition characteristic information, and performing voice feedback according to the guide language.
Optionally, the querying a pre-stored alert database, obtaining configuration information corresponding to the alert characteristic information, and performing corresponding processing according to the configuration information, further includes: and inquiring a pre-stored alarm condition strategy database, acquiring a processing suggestion corresponding to the alarm condition characteristic information, and performing alarm configuration according to the processing suggestion.
The embodiment of the second aspect of the present application provides an alarm receiving processing apparatus, including:
the acquisition module is used for analyzing the alarm information, acquiring basic alarm information matched with a preset alarm standard field and displaying an alarm receiving list according to the basic alarm information;
the identification module is used for performing semantic identification on the real-time alarm receiving content corresponding to the alarm information to acquire alarm condition characteristic information;
and the processing module is used for inquiring a prestored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information and carrying out corresponding processing according to the configuration information.
The alarm condition processing device of the embodiment of the application acquires alarm basic information matched with a preset alarm standard field by analyzing the alarm information, and displays an alarm receiving list according to the alarm basic information; performing semantic recognition on real-time alarm receiving content corresponding to the alarm information to acquire alarm condition characteristic information; and inquiring a pre-stored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information, and performing corresponding processing according to the configuration information. Therefore, the structured alarm receiving list can be intelligently generated, the alarm receiving processing efficiency is improved, and corresponding configuration information is generated by combining the alarm condition feature keywords with the historical case, so that the alarm receiving personnel can quickly provide related problems/protection suggestions, rescue suggestions, alarm handling assignment suggestions and the like, the alarm receiving work is assisted, and the emergency handling and coordination efficiency is improved.
In addition, the alarm receiving processing device according to the above embodiment of the present application may further have the following additional technical features:
optionally, the obtaining module is specifically configured to: acquiring an alarm number and an alarm person name; performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm address; and if the identification fails, acquiring an alarm address corresponding to the alarm number.
Optionally, the obtaining module is specifically configured to: performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm situation type; and inquiring a preset warning condition grade database to obtain a warning condition grade corresponding to the warning condition type.
Optionally, the processing module is specifically configured to: and inquiring a pre-stored warning condition guide language database, acquiring a guide language corresponding to the warning condition characteristic information, and performing voice feedback according to the guide language.
Optionally, the processing module is specifically configured to: and inquiring a pre-stored alarm condition strategy database, acquiring a processing suggestion corresponding to the alarm condition characteristic information, and performing alarm configuration according to the processing suggestion.
An embodiment of a third aspect of the present application provides a computer device, including a processor and a memory; the processor reads the executable program code stored in the memory to run a program corresponding to the executable program code, so as to implement the alarm receiving processing method according to the embodiment of the first aspect.
An embodiment of a fourth aspect of the present application provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the alarm receiving processing method according to the embodiment of the first aspect.
Additional aspects and advantages of the present application will be set forth in part in the description which follows and, in part, will be obvious from the description, or may be learned by practice of the present application.
Drawings
Fig. 1 is a schematic flowchart of an alarm receiving processing method according to an embodiment of the present application;
fig. 2 is a schematic flow chart of another alarm receiving processing method according to an embodiment of the present application;
fig. 3 is a schematic diagram of generating an alarm receiving order according to an embodiment of the present application;
fig. 4 is a schematic diagram of obtaining configuration information according to an embodiment of the present application;
fig. 5 is a schematic structural diagram of an alarm receiving processing device according to an embodiment of the present application.
Detailed Description
Reference will now be made in detail to embodiments of the present application, examples of which are illustrated in the accompanying drawings, wherein like or similar reference numerals refer to the same or similar elements or elements having the same or similar function throughout. The embodiments described below with reference to the drawings are exemplary and intended to be used for explaining the present application and should not be construed as limiting the present application.
The following describes an alarm receiving processing method, an alarm receiving processing device and alarm receiving processing equipment according to embodiments of the present application with reference to the accompanying drawings.
Fig. 1 is a schematic flow chart of an alarm receiving processing method according to an embodiment of the present application, as shown in fig. 1, the method includes:
The alarm receiving and processing method can be applied to alarm receiving and processing scenes. In the alarm receiving process, the alarm information is analyzed by obtaining the alarm information, the basic alarm information matched with the preset alarm standard field is obtained, and an alarm receiving list is displayed according to the basic alarm information.
The preset alarm standard field includes but is not limited to an alarm name field, an alarm number field and an address information field.
As an example, when an alarm phone is accessed, a phone number of the alarm phone, a owner name and an address corresponding to the phone number are acquired by means of incoming number preprocessing, and are respectively used as contents of an alarm number field, an alarm person name field and an address information field, wherein if the phone number is a fixed phone number, the address corresponding to the phone number is an installed address, and if the phone number is a mobile phone number, the address corresponding to the phone number is the current location of the mobile phone. Further, the alarm receiving list containing the content is displayed.
As another example, in an actual application process, an alarm address of a case may not be an address corresponding to a telephone number, so that an alarm number and an alarm name may be obtained first, and then, in an alarm receiving process, semantic recognition is performed on real-time alarm receiving content corresponding to alarm information to obtain an alarm address, and if recognition fails, the alarm address corresponding to the alarm number is obtained. For example, an alarm number and an alarm person name are obtained by adopting an alarm number preprocessing mode, and then when the alarm person and an alarm receiver carry out voice call, semantic recognition is carried out on voice call contents, and a case occurrence address is obtained as an alarm address; and if the alarm address is not identified according to the call content, acquiring address information corresponding to the alarm number as the alarm address.
As another example, in an actual application process, since the alarm person may not be the owner of the mobile phone corresponding to the phone number, in order to accurately obtain the name of the alarm person, in an alarm receiving process, semantic recognition is performed on real-time alarm receiving content corresponding to the alarm information to obtain the name of the alarm person; and if the identification fails, acquiring the name of the alarm person corresponding to the alarm number. For example, when the alarm person makes a voice call with an alarm receiver, semantic recognition is performed on the voice call content to obtain the name of the alarm person; and if the name of the alarm person is not identified according to the call content, acquiring the owner name corresponding to the alarm number as the name of the alarm person.
It should be noted that, the implementation manner of analyzing the alarm information and obtaining the basic alarm information is only an example, and one or more combinations of the above may be selected as needed to obtain the basic alarm information, which is not limited herein.
And 102, performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire alarm characteristic information.
In this embodiment, the real-time alarm receiving content corresponding to the alarm information may include voice call content of the alarm person and the alarm receiver, and specifically, the text information showing the call content of both parties is obtained by performing real-time voice recognition on the voice call content, and then, semantic recognition analysis is performed according to the text information, so as to extract the alarm characteristic information.
The warning condition characteristic information can comprise keywords such as the state of a warning person, the current state of the warning condition, the name of the warning condition and the like.
And 103, inquiring a pre-stored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information, and performing corresponding processing according to the configuration information.
In this embodiment, an alert database may be preset, where the alert database includes configuration information corresponding to each alert characteristic information, where the configuration information is set according to a historical case.
As an example, the configuration information may include a guidance language, and according to the warning condition characteristic information identified by the semantic, the guidance language matching is performed through a preset warning condition database to generate the guidance language corresponding to the warning condition characteristic information, and then the guidance language is prompted according to the guidance language.
As another example, the configuration information may include processing suggestions, and according to the warning condition characteristic information identified by semantics, the processing suggestions are matched through a preset warning condition database to generate processing suggestions corresponding to the warning condition characteristic information, and then alarm configuration is performed according to the processing suggestions.
According to the alarm condition processing method, the alarm information is analyzed, the basic alarm information matched with the preset alarm standard field is obtained, and an alarm receiving list is displayed according to the basic alarm information; performing semantic recognition on real-time alarm receiving content corresponding to the alarm information to acquire alarm condition characteristic information; and inquiring a pre-stored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information, and performing corresponding processing according to the configuration information. Therefore, the structured alarm receiving list can be intelligently generated, the alarm receiving processing efficiency is improved, and corresponding configuration information is generated by combining the alarm condition feature keywords with the historical case, so that the alarm receiving personnel can quickly provide related problems/protection suggestions, rescue suggestions, alarm handling assignment suggestions and the like, the alarm receiving work is assisted, and the emergency handling and coordination efficiency is improved.
Based on the foregoing embodiment, fig. 2 is a schematic flow chart of another alarm receiving processing method provided in the embodiment of the present application, and as shown in fig. 2, the method includes:
In the embodiment of the application, the preset alarm standard field comprises an alarm person name field, an alarm number field and an address information field. Specifically, an alarm number and an alarm person name are obtained, semantic recognition is carried out on real-time alarm receiving contents corresponding to the alarm information, and an alarm condition address is obtained; and if the identification fails, acquiring an alarm address corresponding to the alarm number, and displaying an alarm receiving list according to the acquired information.
In this embodiment, the preset alarm standard field further includes an alarm type field and an alarm level field.
As an example, semantic recognition is performed on real-time alarm receiving content alarm information corresponding to the alarm information, an alarm type is obtained, and the alarm type is added to an alarm receiving sheet. The types of the police conditions can be classified according to categories such as civil affairs and criminal affairs, and can also be classified according to doctor-patient disputes, labor disputes, robbery and the like, and the categories are not particularly limited.
As another example, an alert level database may be preset, and a corresponding relationship between alert types and alert levels may be set, where different alert types correspond to different alert levels, for example, a civil dispute corresponds to a lower alert level, and a criminal case corresponds to a higher alert level. After the alarm type is obtained, the preset alarm level database is inquired to obtain the alarm level corresponding to the alarm type, and the alarm level is added to the alarm receiving list.
Specifically, referring to fig. 3, a phone number, a owner name, and an installed address are obtained through incoming number preprocessing, and keywords such as an alarm number, an alarm person name, an alarm address, and an alarm type are obtained through semantic recognition of call content. Comparing and verifying the alarm number, the name of the alarm person and the alarm condition address in the semantic recognition with the incoming call number preprocessing information, filling the information into an alarm receiving sheet, acquiring a matched alarm condition grade according to the alarm condition type, and filling the information into the alarm receiving sheet.
In the embodiment, the text information for displaying the call content of the two parties can be obtained by performing real-time voice recognition on the voice call content of the alarm person and the alarm receiver, and then semantic recognition analysis is performed according to the text information to obtain the alarm condition characteristic information.
In this embodiment, the alert guidance language database is preset, and the alert guidance language database is generated in a machine learning manner by collecting guidance languages in the history case and labeled alert characteristic information as training samples, so that the alert guidance language database inputs the alert characteristic information and outputs the alert characteristic information as the corresponding guidance language. And then, according to the alarm characteristic information identified by the semantics, generating a guide language corresponding to the alarm characteristic information through a preset alarm guide language database, and performing voice feedback according to the guide language. The voice feedback may be implemented in various ways, for example, a guidance phrase in a text form may be generated, the alarm receiver prompts according to the guidance phrase, and for example, a guidance phrase in a voice form may be generated and voice feedback may be performed, which is not limited herein.
Optionally, the guidance language includes raising related questions/giving protection advice, rescue advice, etc., for example, the alarm characteristic information includes that the case belongs to the jurisdiction, and the guidance language is "the condition that you react i have registered and notified the related department for processing"; as another example, the alarm characteristics information includes that the case does not belong to the jurisdiction, the guidance is "no answer, you respond to the case belonging to xx department jurisdiction, please contact xx units".
And 204, inquiring a pre-stored alarm condition strategy database, acquiring a processing suggestion corresponding to the alarm condition characteristic information, and performing alarm configuration according to the processing suggestion.
In this embodiment, the alert policy database is preset, and the alert policy database is generated in a machine learning manner by collecting the processing suggestions in the history case and the labeled alert characteristic information as training samples, so that the alert policy database is input as the alert characteristic information and output as the corresponding processing suggestions. Furthermore, according to the semantically recognized alarm characteristic information, a processing suggestion corresponding to the alarm characteristic information is generated through a preset alarm strategy database, and alarm configuration is performed according to the processing suggestion, wherein the processing suggestion comprises an alarm region, an alarm type, the number of people, a vehicle, equipment and the like.
Specifically, referring to fig. 4, the call content of the alarm call is semantically identified in real time, and N alarm characteristic keywords are extracted. According to the warning condition characteristic key words, matching the preset key words of the system with the guidance words to generate matched warning receiving guidance words; and according to the warning condition characteristic keywords, generating a matched advanced disposal suggestion through matching and setting the keywords preset by the system and the advanced disposal suggestion.
The alarm receiving processing method can intelligently generate the structured alarm receiving list, improve the alarm receiving processing efficiency, and generate corresponding configuration information by combining the alarm condition feature keywords with the historical case, so that the alarm receiving personnel can quickly provide related problems/protection suggestions, rescue suggestions, alarm handling personnel assignment suggestions and the like, the alarm receiving work is assisted, and the emergency disposal and coordination efficiency is improved.
In order to implement the above embodiment, the present application further provides an alarm receiving processing device.
Fig. 5 is a schematic structural diagram of an alarm receiving processing apparatus according to an embodiment of the present application, and as shown in fig. 5, the apparatus includes: the system comprises an acquisition module 10, an identification module 20 and a processing module 30.
The obtaining module 10 is configured to analyze the alarm information, obtain basic alarm information matched with a preset alarm standard field, and display an alarm receiving list according to the basic alarm information.
And the identification module 20 is configured to perform semantic identification on the real-time alarm receiving content corresponding to the alarm information to obtain alarm characteristic information.
And the processing module 30 is configured to query a pre-stored warning condition database, obtain configuration information corresponding to the warning condition characteristic information, and perform corresponding processing according to the configuration information.
In an embodiment of the present application, the obtaining module 10 is specifically configured to: acquiring an alarm number and an alarm person name; performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm address; and if the identification fails, acquiring an alarm address corresponding to the alarm number.
In an embodiment of the present application, the obtaining module 10 is specifically configured to: performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm situation type; and inquiring a preset warning condition grade database to obtain a warning condition grade corresponding to the warning condition type.
In an embodiment of the present application, the processing module 30 is specifically configured to: and inquiring a pre-stored warning condition guide language database, acquiring a guide language corresponding to the warning condition characteristic information, and performing voice feedback according to the guide language.
In an embodiment of the present application, the processing module 30 is specifically configured to: and inquiring a pre-stored alarm condition strategy database, acquiring a processing suggestion corresponding to the alarm condition characteristic information, and performing alarm configuration according to the processing suggestion.
It should be noted that the explanation of the alarm receiving processing method in the foregoing embodiment is also applicable to the alarm receiving processing apparatus in this embodiment, and is not described herein again.
According to the alarm receiving processing device, the alarm information is analyzed, the basic alarm information matched with the preset alarm standard field is obtained, and an alarm receiving list is displayed according to the basic alarm information; performing semantic recognition on real-time alarm receiving content corresponding to the alarm information to acquire alarm condition characteristic information; and inquiring a pre-stored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information, and performing corresponding processing according to the configuration information. Therefore, the structured alarm receiving list can be intelligently generated, the alarm receiving processing efficiency is improved, and corresponding configuration information is generated by combining the alarm condition feature keywords with the historical case, so that the alarm receiving personnel can quickly provide related problems/protection suggestions, rescue suggestions, alarm handling assignment suggestions and the like, the alarm receiving work is assisted, and the emergency handling and coordination efficiency is improved.
In order to implement the above embodiments, the present application also provides a computer device, including a processor and a memory; wherein, the processor runs the program corresponding to the executable program code by reading the executable program code stored in the memory, so as to implement the alarm receiving processing method according to any of the foregoing embodiments.
In order to implement the foregoing embodiments, the present application further proposes a computer program product, wherein when the instructions in the computer program product are executed by a processor, the method for processing an alarm receiving is implemented according to any one of the foregoing embodiments.
In order to implement the foregoing embodiments, the present application further proposes a computer-readable storage medium, on which a computer program is stored, which when executed by a processor implements the alarm receiving processing method according to any one of the foregoing embodiments.
In the description herein, reference to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., means that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the application. In this specification, the schematic representations of the terms used above are not necessarily intended to refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, various embodiments or examples and features of different embodiments or examples described in this specification can be combined and combined by one skilled in the art without contradiction.
Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one such feature. In the description of the present application, "plurality" means at least two, e.g., two, three, etc., unless specifically limited otherwise.
Any process or method descriptions in flow charts or otherwise described herein may be understood as representing modules, segments, or portions of code which include one or more executable instructions for implementing specific logical functions or steps of the process, and the scope of the preferred embodiments of the present application includes other implementations in which functions may be executed out of order from that shown or discussed, including substantially concurrently or in reverse order, depending on the functionality involved, as would be understood by those reasonably skilled in the art of the present application.
The logic and/or steps represented in the flowcharts or otherwise described herein, e.g., an ordered listing of executable instructions that can be considered to implement logical functions, can be embodied in any computer-readable medium for use by or in connection with an instruction execution system, apparatus, or device, such as a computer-based system, processor-containing system, or other system that can fetch the instructions from the instruction execution system, apparatus, or device and execute the instructions. For the purposes of this description, a "computer-readable medium" can be any means that can contain, store, communicate, propagate, or transport the program for use by or in connection with the instruction execution system, apparatus, or device. More specific examples (a non-exhaustive list) of the computer-readable medium would include the following: an electrical connection (electronic device) having one or more wires, a portable computer diskette (magnetic device), a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber device, and a portable compact disc read-only memory (CDROM). Additionally, the computer-readable medium could even be paper or another suitable medium upon which the program is printed, as the program can be electronically captured, via for instance optical scanning of the paper or other medium, then compiled, interpreted or otherwise processed in a suitable manner if necessary, and then stored in a computer memory.
It should be understood that portions of the present application may be implemented in hardware, software, firmware, or a combination thereof. In the above embodiments, the various steps or methods may be implemented in software or firmware stored in memory and executed by a suitable instruction execution system. For example, if implemented in hardware, as in another embodiment, any one or combination of the following techniques, which are known in the art, may be used: a discrete logic circuit having a logic gate circuit for implementing a logic function on a data signal, an application specific integrated circuit having an appropriate combinational logic gate circuit, a Programmable Gate Array (PGA), a Field Programmable Gate Array (FPGA), or the like.
It will be understood by those skilled in the art that all or part of the steps carried by the method for implementing the above embodiments may be implemented by hardware related to instructions of a program, which may be stored in a computer readable storage medium, and when the program is executed, the program includes one or a combination of the steps of the method embodiments.
In addition, functional units in the embodiments of the present application may be integrated into one processing module, or each unit may exist alone physically, or two or more units are integrated into one module. The integrated module can be realized in a hardware mode, and can also be realized in a software functional module mode. The integrated module, if implemented in the form of a software functional module and sold or used as a stand-alone product, may also be stored in a computer readable storage medium.
The storage medium mentioned above may be a read-only memory, a magnetic or optical disk, etc. Although embodiments of the present application have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present application, and that variations, modifications, substitutions and alterations may be made to the above embodiments by those of ordinary skill in the art within the scope of the present application.
Claims (12)
1. An alarm receiving processing method is characterized by comprising the following steps:
analyzing the alarm information, acquiring alarm basic information matched with a preset alarm standard field, and displaying an alarm receiving list according to the alarm basic information;
performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire alarm condition characteristic information;
and inquiring a pre-stored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information, and performing corresponding processing according to the configuration information.
2. The method of claim 1, wherein analyzing the alarm information to obtain the alarm basic information matched with a preset alarm standard field comprises:
acquiring an alarm number and an alarm person name;
and performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm address, and if the recognition fails, acquiring the alarm address corresponding to the alarm number.
3. The method of claim 2, wherein analyzing the alarm information to obtain the basic alarm information matching with a preset alarm standard field, further comprises:
performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm situation type;
and inquiring a preset warning condition grade database to obtain a warning condition grade corresponding to the warning condition type.
4. The method according to claim 1, wherein the querying a pre-stored warning situation database to obtain configuration information corresponding to the warning situation characteristic information, and performing corresponding processing according to the configuration information comprises:
and inquiring a pre-stored warning condition guide language database, acquiring a guide language corresponding to the warning condition characteristic information, and performing voice feedback according to the guide language.
5. The method according to claim 4, wherein the querying a pre-stored alert database to obtain configuration information corresponding to the alert characteristic information, and performing corresponding processing according to the configuration information, further comprises:
and inquiring a pre-stored alarm condition strategy database, acquiring a processing suggestion corresponding to the alarm condition characteristic information, and performing alarm configuration according to the processing suggestion.
6. An alarm receiving processing device, comprising:
the acquisition module is used for analyzing the alarm information to acquire basic alarm information matched with a preset alarm standard field and displaying an alarm receiving list according to the basic alarm information;
the identification module is used for performing semantic identification on the real-time alarm receiving content corresponding to the alarm information to acquire alarm condition characteristic information;
and the processing module is used for inquiring a prestored warning condition database, acquiring configuration information corresponding to the warning condition characteristic information and carrying out corresponding processing according to the configuration information.
7. The apparatus of claim 6, wherein the acquisition module is specifically configured to:
acquiring an alarm number and an alarm person name;
and performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm address, and if the recognition fails, acquiring the alarm address corresponding to the alarm number.
8. The apparatus of claim 7, wherein the acquisition module is specifically configured to:
performing semantic recognition on the real-time alarm receiving content corresponding to the alarm information to acquire an alarm situation type;
and inquiring a preset warning condition grade database to obtain a warning condition grade corresponding to the warning condition type.
9. The apparatus of claim 6, wherein the processing module is specifically configured to:
and inquiring a pre-stored warning condition guide language database, acquiring a guide language corresponding to the warning condition characteristic information, and performing voice feedback according to the guide language.
10. The apparatus of claim 9, wherein the processing module is specifically configured to:
and inquiring a pre-stored alarm condition strategy database, acquiring a processing suggestion corresponding to the alarm condition characteristic information, and performing alarm configuration according to the processing suggestion.
11. A computer device comprising a processor and a memory;
wherein the processor executes a program corresponding to the executable program code by reading the executable program code stored in the memory, so as to implement the alarm receiving processing method according to any one of claims 1 to 5.
12. A computer-readable storage medium, on which a computer program is stored, which, when being executed by a processor, implements the alarm receiving processing method according to any one of claims 1-5.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
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| CN201911413943.6A CN111145510B (en) | 2019-12-31 | 2019-12-31 | Alarm receiving processing method, device and equipment |
| PCT/CN2020/141815 WO2021136458A1 (en) | 2019-12-31 | 2020-12-30 | Processing method and apparatus for police emergency dispatching |
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| CN201911413943.6A CN111145510B (en) | 2019-12-31 | 2019-12-31 | Alarm receiving processing method, device and equipment |
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| CN111145510A true CN111145510A (en) | 2020-05-12 |
| CN111145510B CN111145510B (en) | 2021-12-17 |
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Cited By (5)
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| CN112466102A (en) * | 2020-11-24 | 2021-03-09 | 深圳市安晟未来科技有限公司 | Alarm method and system |
| CN112801508A (en) * | 2021-01-28 | 2021-05-14 | 迪爱斯信息技术股份有限公司 | Auxiliary warning condition processing system and method |
| WO2021136458A1 (en) * | 2019-12-31 | 2021-07-08 | 清华大学 | Processing method and apparatus for police emergency dispatching |
| WO2023273674A1 (en) * | 2021-06-30 | 2023-01-05 | 武汉理工光科股份有限公司 | Intelligent dispatch method and apparatus for fire rescue force, and storage medium |
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| CN113554857A (en) * | 2021-07-20 | 2021-10-26 | 思必驰科技股份有限公司 | Alarm receiving and processing auxiliary method and system for voice call |
| CN115375200B (en) * | 2022-10-24 | 2023-03-03 | 航天科工广信智能技术有限公司 | Police service resource scheduling method, system and storage medium |
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| CN111145510B (en) | 2021-12-17 |
| WO2021136458A1 (en) | 2021-07-08 |
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