CN110910197A - Order processing method - Google Patents
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- CN110910197A CN110910197A CN201910984485.5A CN201910984485A CN110910197A CN 110910197 A CN110910197 A CN 110910197A CN 201910984485 A CN201910984485 A CN 201910984485A CN 110910197 A CN110910197 A CN 110910197A
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- 238000003672 processing method Methods 0.000 title claims abstract description 20
- 230000002159 abnormal effect Effects 0.000 claims abstract description 62
- 238000012545 processing Methods 0.000 claims description 10
- 238000000034 method Methods 0.000 claims description 7
- 235000013305 food Nutrition 0.000 claims description 4
- 230000005856 abnormality Effects 0.000 claims description 3
- 229940079593 drug Drugs 0.000 claims description 3
- 239000003814 drug Substances 0.000 claims description 3
- 235000013399 edible fruits Nutrition 0.000 description 14
- 241000220225 Malus Species 0.000 description 9
- 241000234295 Musa Species 0.000 description 8
- 235000021016 apples Nutrition 0.000 description 6
- 235000021015 bananas Nutrition 0.000 description 6
- 238000004590 computer program Methods 0.000 description 5
- 230000005540 biological transmission Effects 0.000 description 4
- 238000005516 engineering process Methods 0.000 description 4
- 235000018290 Musa x paradisiaca Nutrition 0.000 description 2
- 238000011161 development Methods 0.000 description 2
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- RYGMFSIKBFXOCR-UHFFFAOYSA-N Copper Chemical compound [Cu] RYGMFSIKBFXOCR-UHFFFAOYSA-N 0.000 description 1
- 235000011430 Malus pumila Nutrition 0.000 description 1
- 235000015103 Malus silvestris Nutrition 0.000 description 1
- 230000004075 alteration Effects 0.000 description 1
- 230000006399 behavior Effects 0.000 description 1
- 230000008859 change Effects 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 229910052802 copper Inorganic materials 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- Cash Registers Or Receiving Machines (AREA)
Abstract
The invention discloses an order processing method, which comprises the following steps: receiving an order sent by a user; marking the order and judging whether the order is abnormal or not; if the order is normal, the order is sent to the merchant; if the order is abnormal, the order is sent to the middle station to further judge whether the order is returned. The order processing method of the invention can firstly judge and screen the users with orders and return the abnormal orders to prevent the behavior of malicious order placement and avoid influencing the credit of merchants.
Description
Technical Field
The invention relates to the technical field of communication, in particular to an order processing method.
Background
With the development of intelligent equipment and mobile internet technology, the online shopping mall brings great convenience to the life of people, a user can send an order through online shopping mall software, the online shopping mall software sends order information to a merchant background, and the merchant receives the order information and then carries out stock to deliver goods or waits for the user to get parts from home.
However, in the prior art, due to the orders of some competitors or malicious actors, some merchants are not taken or suffer malicious complaints after stock, and the reputation of the merchants in the online shopping mall is influenced.
Disclosure of Invention
The technical problem to be solved by the invention is to provide an order processing method to solve the problem that the reputation of a merchant is influenced by the malicious behavior of a user in the prior art.
In order to solve the technical problems, the technical scheme of the invention is as follows:
an order processing method comprising the steps of:
receiving an order sent by a user;
marking the order and judging whether the order is abnormal or not;
if the order is normal, the order is sent to the merchant;
if the order is abnormal, the order is sent to the middle station to further judge whether the order is returned.
Optionally: the marking the order and judging whether the order is abnormal comprises the following steps:
identifying the order according to the user characteristics, and identifying the content of the order according to the purchase frequency, the commodity price and the purchase content;
judging whether the purchased content is abnormal or not according to the user characteristics;
if the purchase content is normal, judging whether the purchase frequency is abnormal or not according to the user characteristics;
if the purchase frequency is abnormal, the order is sent to the middle station to further judge whether the order is returned.
Optionally: the user characteristics include user gender, age group, order frequency and abnormal order quantity.
Optionally: the frequency of purchases includes frequent purchases, occasional purchases, and first purchases.
Optionally: the commodity prices include a high price and a low price.
Optionally: the purchase contents include living goods, medicines, and foods.
Optionally: the sending the order to the center station further judging whether the order is returned comprises:
sending the order to a middle station;
the central station sets a suspected abnormal order label on the order and sends the label to a merchant for judgment;
if the merchant judges that the order is a normal order, removing a suspected abnormal order label on the order and normally processing the order by the merchant;
and if the merchant judges that the order is abnormal, marking an abnormal order label and returning the order to the user.
Optionally: further comprising:
the middle station saves the quantity of the abnormal orders of the user;
and when the number of the abnormal orders of the user exceeds a threshold value, marking the abnormality of the user.
Optionally: the threshold value is not less than 5.
Optionally: when the number of the abnormal orders of the user exceeds a threshold value, the abnormal marking of the user comprises the following steps:
when the abnormal order number of the user exceeds a threshold value, the user is marked and only the merchant is allowed to view the abnormal order number.
By adopting the technical scheme, after the order is received, whether the order is abnormal is judged firstly, and then the normal order is sent to the merchant, so that the malicious influence of a malicious user on the merchant is avoided; in addition, in order to prevent the error of judging whether the user is abnormal or not, when the user is judged to be abnormal, the abnormal judgment is further carried out in the background, so that the influence on the normal use of the user caused by the error judgment of judging the normal user to be the abnormal user is avoided.
Drawings
FIG. 1 is a block diagram illustrating an order processing environment in the order processing method according to the present invention;
FIG. 2 is a flowchart of a method of order processing according to the present invention.
Detailed Description
The following further describes embodiments of the present invention with reference to the drawings. It should be noted that the description of the embodiments is provided to help understanding of the present invention, but the present invention is not limited thereto. In addition, the technical features involved in the embodiments of the present invention described below may be combined with each other as long as they do not conflict with each other.
Fig. 1 is an order processing environment of the order processing method according to the embodiment of the present invention, and as shown in fig. 1, a user uses a mobile device or a terminal device to generate an order, where the mobile device may be various devices used for a network access function and carrying various operating systems, including a smart phone, a tablet computer, a desktop computer, and the like, and an order placing application may be installed in the devices.
Similarly, the merchant also uses the mobile device or the terminal device to receive the order, and the order receiving application may be installed in the devices, and may be a separate application or may be implemented by the same application as the order placing application.
In addition, the order processing environment also comprises a server, and the server can receive the order from the mobile device or the terminal device used by the user and send the order to the mobile device or the terminal device used by the merchant.
Fig. 2 is a flowchart of an order processing method according to an embodiment of the present invention, which includes the following steps:
step 1, receiving an order sent by a user, wherein the order of the user is taken as an example for purchasing apples, bananas and fruit knives in the embodiment of the invention for explanation;
step 2, marking the order and judging whether the order is abnormal or not;
step 3, if the order is normal, the order is sent to a merchant;
and 4, if the order is abnormal, sending the order to the middle station to further judge whether the order is returned.
In the embodiment of the present invention, the step 2 of marking the order and determining whether the order is abnormal includes:
step 201, identifying an order according to user characteristics, and identifying the content of the order according to purchase frequency, commodity price and purchase content;
step 202, judging whether the purchased content is abnormal or not according to the user characteristics;
step 203, if the purchase content is normal, judging whether the purchase frequency is abnormal according to the user characteristics;
and step 204, if the purchase frequency is abnormal, sending the order to the central station to further judge whether the order is returned.
The user characteristics comprise the gender, age group, order placing frequency and abnormal order quantity of the user; frequency of purchases includes frequent purchases, occasional purchases, and first purchases; the commodity prices include high prices and low prices; the purchase contents include living goods, medicines, and foods.
In the embodiment of the invention, the user characteristics are female gender, age group is 20-40, ordering frequency is high, abnormal order quantity is 0, for example, ordering contents are apples, bananas and fruit knives, wherein the purchase frequency of the apples and the bananas is frequent, so that the initial judgment is normal, then the purchase frequency is judged, the purchase frequency of the fruit knives of the user is the first purchase, the commodity prices of the apples, the bananas and the fruit knives are low, the purchase contents of the apples and the bananas are food, and the purchase contents of the fruit knives are articles for daily use.
Judging whether the purchased content is abnormal according to the user characteristics is that: because the user is young women, the ordering frequency is high, the user is judged to be women who often shop online, the order content is apple, banana and fruit knife, no abnormity exists, the preliminary judgment is normal, and then the purchasing frequency is judged: the apple and the banana are fruits which are frequently purchased by the user, but the fruit knife is the first purchase of the fruit knife, the fruit knife does not belong to the same purchase content as the fruit and the user is female, so a certain risk exists, the order is judged to be abnormal, and then the order is sent to the central station to further judge whether the order is returned or not.
In an embodiment of the present invention, sending the order to the middlebox further determining whether to return the order specifically includes:
step 401, sending the order to a central station, wherein the central station is a functional module of a server and is used for receiving order information sent by the server, storing the order information and sending the order information to a merchant;
step 402, the central office sets a suspected abnormal order label on the order and sends the label to a merchant for judgment;
step 403, if the merchant judges that the order is a normal order, removing the suspected abnormal order label on the order and normally processing the order by the merchant;
and step 404, if the merchant judges that the order is abnormal, marking an abnormal order label and returning the order to the user.
In the embodiment of the invention, the content of the order received by the merchant is checked and judged, the content of the order is apples, bananas and fruit knives, and the apple needing to be peeled is purchased, so that the fruit knives are purchased at the same time, and the merchant can judge that the order is a normal order, remove the suspected abnormal order label on the order, and normally receive the order for stock and deliver goods by the merchant.
If the merchant considers that the young women are dangerous to buy the fruit knife, the merchant can judge the order as an abnormal order, the order is marked with an abnormal order label, and the order is returned to the user.
The judgment process is judged by the merchant, and the server is only responsible for transmitting the judgment result.
In an embodiment of the invention, the method further comprises:
and when the number of the abnormal orders of the user exceeds a threshold value, marking the abnormality of the user.
The threshold is not less than 5, and in the embodiment of the present invention, the threshold is 5.
When the number of the abnormal orders of the user exceeds 5, the user is marked, the method for marking can be that the name of the user is highlighted, or an abnormal user label is added after the name of the user, and in order to protect the user, in the embodiment of the invention, the mark only allows a merchant to view.
The present invention may be a system, method and/or computer program product. The computer program product may include a computer-readable storage medium having computer-readable program instructions embodied therewith for causing a processor to implement various aspects of the present invention.
It will be appreciated by those skilled in the art that the above described means may be implemented in various ways. The above-described apparatus may be implemented, for example, by an instruction configuration processor. For example, the apparatus may be implemented by storing instructions in ROM and reading the instructions from ROM into a programmable device when the device is started. For example, the apparatus described above may be cured into a dedicated device (e.g., an ASIC). The above-described means may be divided into units independent of each other or may be implemented by combining them together. The above-described apparatus may be implemented by one of the various embodiments described above, or may be implemented by a combination of two or more of the various embodiments described above. These are all equivalent to those skilled in the art.
The present invention may be a system, method and/or computer program product. The computer program product may include a computer-readable storage medium having computer-readable program instructions embodied therewith for causing a processor to implement various aspects of the present invention.
The computer readable storage medium may be a tangible device that can hold and store the instructions for use by the instruction execution device. The computer readable storage medium may be, for example, but not limited to, an electronic memory device, a magnetic memory device, an optical memory device, an electromagnetic memory device, a semiconductor memory device, or any suitable combination of the foregoing. More specific examples (a non-exhaustive list) of the computer readable storage medium would include the following: a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), a Static Random Access Memory (SRAM), a portable compact disc read-only memory (CD-ROM), a Digital Versatile Disc (DVD), a memory stick, a floppy disk, a mechanical coding device, such as punch cards or in-groove projection structures having instructions stored thereon, and any suitable combination of the foregoing. Computer-readable storage media as used herein is not to be construed as transitory signals per se, such as radio waves or other freely propagating electromagnetic waves, electromagnetic waves propagating through a waveguide or other transmission medium (e.g., optical pulses through a fiber optic cable), or electrical signals transmitted through electrical wires.
The computer-readable program instructions described herein may be downloaded from a computer-readable storage medium to a respective computing/processing device, or to an external computer or external storage device via a network, such as the internet, a local area network, a wide area network, and/or a wireless network. The network may include copper transmission cables, fiber optic transmission, wireless transmission, routers, firewalls, switches, gateway computers and/or edge servers. The network adapter card or network interface in each computing/processing device receives computer-readable program instructions from the network and forwards the computer-readable program instructions for storage in a computer-readable storage medium in the respective computing/processing device.
The computer program instructions for carrying out operations of the present invention may be assembler instructions, Instruction Set Architecture (ISA) instructions, machine-related instructions, microcode, firmware instructions, state setting data, or source code or object code written in any combination of one or more programming languages, including an object oriented programming language such as Smalltalk, C + + or the like and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The computer-readable program instructions may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider). In some embodiments, aspects of the present invention are implemented by personalizing an electronic circuit, such as a programmable logic circuit, a Field Programmable Gate Array (FPGA), or a Programmable Logic Array (PLA), with state information of computer-readable program instructions, which can execute the computer-readable program instructions.
It is well known to those skilled in the art that with the development of electronic information technology such as integrated circuit technology and the trend of software hardware, it is difficult to clearly divide the system software and hardware boundaries. As any of the operations may be implemented in software or hardware. Execution of any of the instructions may be performed by hardware, as well as by software. Whether a hardware implementation scheme or a software implementation scheme is adopted for a certain machine function depends on non-technical factors such as price, speed, reliability, storage capacity, change period and the like. Accordingly, it will be apparent to those skilled in the art of electronic information technology that a more direct and clear description of one embodiment is provided by describing the various operations within the embodiment. Knowing the operations to be performed, one skilled in the art can directly design the desired product or device based on considerations of the non-technical factors.
The embodiments of the present invention have been described in detail with reference to the accompanying drawings, but the present invention is not limited to the described embodiments. It will be apparent to those skilled in the art that various changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, and the scope of protection is still within the scope of the invention.
Claims (10)
1. An order processing method, characterized by: the method comprises the following steps:
receiving an order sent by a user;
marking the order and judging whether the order is abnormal or not;
if the order is normal, the order is sent to the merchant;
if the order is abnormal, the order is sent to the middle station to further judge whether the order is returned.
2. The order processing method according to claim 1, wherein: the marking the order and judging whether the order is abnormal comprises the following steps:
identifying the order according to the user characteristics, and identifying the content of the order according to the purchase frequency, the commodity price and the purchase content;
judging whether the purchased content is abnormal or not according to the user characteristics;
if the purchase content is normal, judging whether the purchase frequency is abnormal or not according to the user characteristics;
if the purchase frequency is abnormal, the order is sent to the middle station to further judge whether the order is returned.
3. The order processing method according to claim 2, wherein: the user characteristics include user gender, age group, order frequency and abnormal order quantity.
4. The order processing method according to claim 2, wherein: the frequency of purchases includes frequent purchases, occasional purchases, and first purchases.
5. The order processing method according to claim 2, wherein: the commodity prices include a high price and a low price.
6. The order processing method according to claim 2, wherein: the purchase contents include living goods, medicines, and foods.
7. The order processing method according to claim 2, wherein: the sending the order to the center station further judging whether the order is returned comprises:
sending the order to a middle station;
the central station sets a suspected abnormal order label on the order and sends the label to a merchant for judgment;
if the merchant judges that the order is a normal order, removing a suspected abnormal order label on the order and normally processing the order by the merchant;
and if the merchant judges that the order is abnormal, marking an abnormal order label and returning the order to the user.
8. The order processing method according to claim 7, wherein: further comprising:
the middle station saves the quantity of the abnormal orders of the user;
and when the number of the abnormal orders of the user exceeds a threshold value, marking the abnormality of the user.
9. The order processing method according to claim 8, wherein: the threshold value is not less than 5.
10. The order processing method according to claim 8, wherein: when the number of the abnormal orders of the user exceeds a threshold value, the abnormal marking of the user comprises the following steps:
when the abnormal order number of the user exceeds a threshold value, the user is marked and only the merchant is allowed to view the abnormal order number.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910984485.5A CN110910197A (en) | 2019-10-16 | 2019-10-16 | Order processing method |
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| CN201910984485.5A CN110910197A (en) | 2019-10-16 | 2019-10-16 | Order processing method |
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Cited By (1)
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Application publication date: 20200324 |