CN110648204A - Method and apparatus for arbitration - Google Patents

Method and apparatus for arbitration Download PDF

Info

Publication number
CN110648204A
CN110648204A CN201910892101.7A CN201910892101A CN110648204A CN 110648204 A CN110648204 A CN 110648204A CN 201910892101 A CN201910892101 A CN 201910892101A CN 110648204 A CN110648204 A CN 110648204A
Authority
CN
China
Prior art keywords
arbitration
user
request
result
transaction information
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201910892101.7A
Other languages
Chinese (zh)
Inventor
刘文婧
邵珠光
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Beijing Haiyi Tongzhan Information Technology Co Ltd
Original Assignee
Beijing Haiyi Tongzhan Information Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Beijing Haiyi Tongzhan Information Technology Co Ltd filed Critical Beijing Haiyi Tongzhan Information Technology Co Ltd
Priority to CN201910892101.7A priority Critical patent/CN110648204A/en
Publication of CN110648204A publication Critical patent/CN110648204A/en
Pending legal-status Critical Current

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/18Legal services; Handling legal documents
    • G06Q50/182Alternative dispute resolution

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • General Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Economics (AREA)
  • Tourism & Hospitality (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • General Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • Technology Law (AREA)
  • Primary Health Care (AREA)
  • Human Resources & Organizations (AREA)
  • General Health & Medical Sciences (AREA)
  • Health & Medical Sciences (AREA)
  • Development Economics (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

Embodiments of the present disclosure disclose methods and apparatus for arbitration. One embodiment of the method comprises: initiating an arbitration user query request in response to receiving the arbitration request; responding to the received query result, and performing whole-network broadcasting on the query result and the arbitration request; in response to detecting that all the consensus nodes complete arbitration request execution, storing complete transaction information in a cache; writing the complete transaction information into an account book during agglomeration, and performing whole-network broadcasting; receiving arbitration results sent by at least one arbitration user, and writing each arbitration result into a block chain; and determining and outputting a final arbitration result according to the arbitration result of each arbitration user in response to the fact that the current time reaches the preset arbitration time. This embodiment enables more fair arbitration when a dispute arises in a transaction.

Description

Method and apparatus for arbitration
Technical Field
The embodiment of the disclosure relates to the technical field of electronic commerce, in particular to a method and a device for arbitration.
Background
Electronic commerce is a business activity which takes an information Network technology as a means and takes commodity exchange as a center, can also be understood as an activity of performing transaction activities and related services in an electronic transaction mode on the Internet (Internet), an Intranet (Intranet) and a Value Added Network (VAN), and is electronization, networking and informatization of each link of the traditional business activity.
Although the traditional centralized electronic commerce platform is a typical successful case for the application of internet technology, the following disadvantages still exist: such as security risks, oligopolistics and monopolies, poor flexibility, easy tampering of data, etc.
In the traditional transaction process, some disputes of buyers and sellers often occur, the existing e-commerce platform can only perform methods such as platform complaints and offline trading volume to solve the disputes, and the dispute solving method is inefficient, and various defects of poor solution due to the fact that the platform trader partially covers the sellers can also exist.
Disclosure of Invention
Embodiments of the present disclosure propose methods and apparatuses for arbitration.
In a first aspect, an embodiment of the present disclosure provides a method for arbitration, applied to a consensus node, including: in response to receiving an arbitration request comprising transaction information and an arbitration contract, initiating an arbitration user query request to the e-commerce platform; inquiring a user block chain address set of an arbitration user from a block chain based on an arbitration user identifier fed back by the E-commerce platform, and performing whole-network broadcasting on an inquiry result and an arbitration request; generating a summarized query result in response to detecting that all the consensus nodes complete arbitration request execution; the transaction information, the arbitration contract, the query result and the summary query result of each consensus node are used as complete transaction information and stored in a cache; writing the complete transaction information into an account book during agglomeration, and performing whole-network broadcasting; receiving arbitration results sent by at least one arbitration user, and writing each arbitration result into a block chain; and in response to the current time reaching the preset judgment time, determining and outputting a final judgment result according to the arbitration result of at least one arbitration user in the block chain.
In some embodiments, the method further comprises: for each consensus node on the block chain, after receiving the query result broadcasted in the whole network and the arbitration request, the consensus node initiates an arbitration user query request to the e-commerce platform; and inquiring a user block chain address set of the arbitration user based on the identification of the arbitration user fed back by the e-commerce platform, and performing whole-network broadcasting on the inquiry result and the arbitration request of the current consensus node.
In some embodiments, generating aggregated query results includes: and summarizing the query results of all the nodes, and then regenerating the summarized query results.
In a second aspect, an embodiment of the present disclosure provides a method for arbitration, applied to a user terminal, including: a user initiates an arbitration request comprising transaction information and an arbitration contract to a consensus node corresponding to an account number of the user on an e-commerce platform through a user terminal; the user terminal of the arbitration user selected by the e-commerce platform receives the transaction information and acquires arbitration evidence according to the transaction information; an arbitration result is generated and sent to the block chain according to the arbitration evidence and the arbitration contract.
In some embodiments, the method further comprises: and if the final judgment result received by the user terminal of the user is valid, carrying out the payment transfer according to an arbitration contract.
In some embodiments, the method further comprises: and if the final arbitration result received by the user terminal of the user is invalid and no new arbitration request is initiated, ending the arbitration request, closing the after-sales order, and carrying out payment transfer according to the invalidation of the arbitration contract.
In a third aspect, an embodiment of the present disclosure provides a method for arbitration, applied to an e-commerce platform, including: responding to an arbitration user inquiry request sent by a consensus node, and selecting an arbitration user meeting the conditions according to an agreed rule; and in response to receiving an arbitration evidence acquisition request which comprises the transaction information and is sent by the user terminal, inquiring arbitration evidence related to the transaction information and returning the arbitration evidence to the user terminal.
In a fourth aspect, embodiments of the present disclosure provide a system for arbitration, comprising: at least one consensus node configured to perform the method of any one of the first aspects; at least one user terminal configured to perform the method of any of the second aspects; an e-commerce platform configured to perform the method of the third aspect.
In a fifth aspect, an embodiment of the present disclosure provides an apparatus for arbitrating, applied to a consensus node, including: a user query unit configured to initiate an arbitration user query request to the e-commerce platform in response to receiving an arbitration request comprising transaction information and an arbitration contract; the address query unit is configured to query a user block chain address set of an arbitration user from a block chain based on an arbitration user identifier fed back by the e-commerce platform, and perform network-wide broadcasting on a query result and an arbitration request; a summarization unit configured to generate a summarized query result in response to detecting that all of the consensus nodes complete arbitration request execution; a storage unit configured to store the transaction information, the arbitration contract, the query result of each consensus node, and the summarized query result as complete transaction information in a cache; the blocking unit is configured to write the complete transaction information into an account book when blocking, and perform full-network broadcasting; the write-in unit is configured to receive arbitration results sent by at least one arbitration user and write the arbitration results into the block chain; and the arbitration unit is configured to respond to the current time reaching the preset arbitration time, determine and output a final arbitration result according to the arbitration result of at least one arbitration user in the block chain.
In a sixth aspect, an embodiment of the present disclosure provides an apparatus for arbitrating, which is applied to a user terminal, and includes: the request unit is configured to enable a user to initiate an arbitration request comprising transaction information and an arbitration contract to a consensus node corresponding to an account number of the user on the e-commerce platform through a user terminal; the evidence obtaining unit is configured to receive the transaction information by the user terminal of the arbitration user selected by the e-commerce platform and obtain arbitration evidence according to the transaction information; and the arbitration unit is configured to generate an arbitration result according to the arbitration evidence and the arbitration contract and send the arbitration result to the block chain.
In a seventh aspect, an embodiment of the present disclosure provides an apparatus for arbitrating, which is applied to an e-commerce platform, and includes: the selection unit is configured to respond to the received arbitration user inquiry request sent by the consensus node and select the arbitration users meeting the conditions according to the agreed rules; and the acquisition unit is configured to respond to the received arbitration evidence acquisition request which is sent by the user terminal and comprises the transaction information, inquire arbitration evidence related to the transaction information and return the arbitration evidence to the user terminal.
In an eighth aspect, embodiments of the present disclosure provide an electronic device for arbitration, including: one or more processors; a storage device having one or more programs stored thereon which, when executed by one or more processors, cause the one or more processors to implement a method as in any one of the first aspects.
In a ninth aspect, embodiments of the disclosure provide a computer readable medium having a computer program stored thereon, wherein the program when executed by a processor implements the method as in any one of the first aspect.
According to the method and the device for arbitration provided by the embodiment of the disclosure, based on a block chain technology, each user in the e-commerce platform is possibly an arbitrator, and when the user initiates an arbitration request, the arbitrating user is selected based on an agreed rule and is subjected to network consensus. And the arbitration users vote the arbitration scheme, judge arbitration results based on the intelligent contract and transfer the money according to the arbitration results. Thereby improving the fairness of arbitration.
Drawings
Other features, objects and advantages of the disclosure will become more apparent upon reading of the following detailed description of non-limiting embodiments thereof, made with reference to the accompanying drawings in which:
FIGS. 1a, 1b are exemplary system architecture diagrams in which one embodiment of the present disclosure may be applied;
FIG. 2 is a flow diagram for one embodiment of a method for arbitration applied to a consensus node, according to the present disclosure;
FIG. 3 is a flow diagram of one embodiment of a method for arbitrating applied to a user terminal according to the present disclosure;
FIG. 4 is a flow diagram for one embodiment of a method for arbitration applied to an e-commerce platform according to the present disclosure;
FIG. 5 is a schematic diagram of one application scenario of a method for arbitration according to the present disclosure;
FIG. 6 is a block diagram illustrating an embodiment of an apparatus for arbitrating applied to a consensus node according to the present disclosure;
FIG. 7 is a schematic block diagram illustrating an embodiment of an apparatus for arbitrating applied to a user terminal according to the present disclosure;
FIG. 8 is a schematic block diagram illustrating an embodiment of an apparatus for arbitrating for use in an e-commerce platform according to the present disclosure;
FIG. 9 is a schematic block diagram of a computer system suitable for use with an electronic device to implement embodiments of the present disclosure.
Detailed Description
The present disclosure is described in further detail below with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the relevant invention and not restrictive of the invention. It should be noted that, for convenience of description, only the portions related to the related invention are shown in the drawings.
It should be noted that, in the present disclosure, the embodiments and features of the embodiments may be combined with each other without conflict. The present disclosure will be described in detail below with reference to the accompanying drawings in conjunction with embodiments.
Fig. 1a, 1b show an exemplary system architecture 100 to which embodiments of the presently disclosed method for arbitrating or apparatus for arbitrating may be applied.
As shown in fig. 1a, the system architecture 100 may include a user terminal 101, a consensus node 102, a provider platform 103, and a terminal 104 that arbitrates users. The user terminal 101, the consensus node 102, the e-commerce platform 103 and the terminal network 104 of the arbitrating user communicate with each other through a network. The network may include various connection types, such as wired, wireless communication links, or fiber optic cables, to name a few.
Fig. 1b is a schematic diagram of a network structure of a method for arbitration. One common node can be shared by one user and can also be shared by other users.
The user may interact with the user terminal 101 and the terminal network 104 through the network with the consensus node 102, the e-commerce platform 103 and the mediation user to receive or send messages, etc. Various communication client applications, such as a web browser application, a shopping application, a search application, an instant messaging tool, a mailbox client, social platform software, etc., may be installed on the user terminal 101 and the terminal of the arbitrating user.
The user terminal 101 and the terminal 104 for arbitrating users may be hardware or software. When the user terminal 101 and the arbitration user terminal 104 are hardware, they may be various electronic devices having a display screen and supporting online shopping.
A user may purchase an item from an e-commerce platform using a user terminal 101 and an arbitrating user terminal 104. When a dispute arises, a user may initiate an arbitration request through the user terminal 101, and then the arbitrating user votes through the terminal 104. And finally, carrying out the transfer of the goods money according to the intelligent contract.
The block chain system is composed of a data layer, a network layer, a consensus layer, an excitation layer, a contract layer and an application layer. The consensus layer mainly encapsulates various kinds of consensus algorithms of network nodes (i.e., consensus nodes). The verification and confirmation of the transaction is completed in a short time through the voting of the consensus node. For a transaction, if benefits are irrelevant and more than a predetermined percentage, such as 51%, of the nodes can agree, we can consider the network-wide agreement to do so. The consensus node 102 may be a server providing various services, such as a server providing mediation services for the user terminal 101. The server may analyze and otherwise process the received data such as the arbitration request and feed back the processing result (e.g., agreement or disagreement with the arbitration contract) to the user terminal 101.
It should be noted that the consensus node may be implemented as a distributed server cluster composed of a plurality of servers, or may be implemented as a single server.
It should be noted that the method for arbitrating provided by the embodiments of the present disclosure is generally performed by the user terminal 101, the consensus node 102, the e-commerce platform 103 and the terminal 104 of the arbitrating user, and accordingly, the means for arbitrating is generally disposed in the user terminal 101, the consensus node 102, the e-commerce platform 103 and the terminal 104 of the arbitrating user.
It should be understood that the number of user terminals, consensus nodes, e-commerce platforms, and terminals arbitrating users in fig. 1 is merely illustrative. There may be any number of user terminals, consensus nodes, e-commerce platforms, and terminals arbitrating users, as desired for the implementation.
With continued reference to fig. 2, a flow 200 of one embodiment of a method for arbitrating according to the present disclosure is shown as applied to a consensus node. The method for arbitrating comprises the following steps:
in response to receiving the arbitration request, an arbitration user query request is initiated, step 201.
In this embodiment, in the e-commerce platform, a mapping relationship exists between a user account and a user block chain address. The user initiates an arbitration request through the user terminal. An executing body of the method for arbitrating (for example, a consensus node corresponding to a user terminal initiating a request shown in fig. 1) may receive an arbitration request from a terminal with which a user performs transaction arbitration through a wired connection manner or a wireless connection manner, wherein the arbitration request may include transaction information and an arbitration contract. The transaction information may include: order number, after-sales order number, commodity SKU. An arbitration contract may include arbitration expectations, objects, and the like. For example, a merchant A50% refund is obtained. The arbitration users pin meeting the conditions can be locally inquired, or the arbitration users pin meeting the conditions can be acquired from the e-commerce platform or a third-party server, and the e-commerce platform selects the arbitration users participating in arbitration according to the convention rule of the arbitration user screening conditions.
Step 202, in response to receiving the query result, performing a full-network broadcast on the query result and the arbitration request.
In this embodiment, a user chain address corresponding to the unique identifier pin of the user is queried (the address is written before), and the address set is used as a query result to perform a full-network broadcast, where the content of the broadcast by the consensus node a is shown in the following table:
Figure BDA0002209071010000071
in some optional implementation manners of this embodiment, after receiving the query result and the arbitration request of the common node a, the other common nodes also request the e-commerce platform to obtain an arbitration user pin meeting the conditions, query the user chain address corresponding to the user pin as the result of the current node, and broadcast the arbitration request and the result of the current node over the whole network, where ResultB is the query result of the common node B as shown in the following table. It should be noted that if the arbitration request result received by the consensus node includes the result of the current node, the transaction calculation does not need to be performed again. During the broadcast process of the network, each cognizant node may receive information that it has signed before, for example, after the a node signs, it broadcasts to the B node, and after signing, the B node may rebroadcast to a (this is determined by the broadcast protocol itself). The transaction calculation is mainly referred to as deduplication.
Figure BDA0002209071010000072
In response to detecting that all the consensus nodes complete the arbitration request execution, the complete transaction information is stored in the cache, step 203.
In this embodiment, since each of the consensus nodes in the blockchain network knows the existence of other consensus nodes, when all of the consensus nodes complete the execution of the transaction request and generate a result, a summary result is generated, and the summary result is summarized according to the deduplication rule. And taking the transaction information, the arbitration contract, the query result of each node and the summarized result as the complete transaction, storing the complete transaction in a buffer area and waiting for agglomeration. Here, the consensus algorithm is not limited, and a consensus algorithm such as PBFT (Byzantine general problem) or POW (Proof of Work) may be used, and both PBFT and POW should be transactions requiring consensus using data of a buffer. The complete transaction is as follows, where Final Result is the aggregated query Result:
Figure BDA0002209071010000081
and step 204, writing the complete transaction information into the account book during agglomeration, and performing whole-network broadcasting.
In the present embodiment, the blockchain characteristic: after a round of message consensus is completed (which may be considered as a block generation), the block message is broadcast to the network-wide nodes for approval, and all nodes in the network naturally receive the block message. The nodes of the whole network comprise both the consensus node and the terminal node.
Step 205, receiving the arbitration result sent by at least one arbitration user, and writing each arbitration result into a block chain.
In this embodiment, after the arbitration user screening result is broadcast over the network, the arbitration user who is screened from the summarized query result by the terminal of the arbitration user who receives the broadcast information receives the transaction request related to the arbitration user, and can view the commodity snapshot, the transaction information, and the logistics information under the corresponding order number according to the attribute content of the after-sale order, and can communicate with the buyer and the seller to collect evidence of materials, such as commodity photos and session information, through these materials, the arbitration result for the after-sale request is generated. Arbitrating a user to initiate a transaction request, wherein an arbitrated transaction and outcome are described, such as: "contract (post sale order ID, agreement)", the transaction is signed and written on the chain. Writing all nodes (non-terminal nodes) with block data, wherein a writing chain is written to the chain, specifically, the chain needs to be identified, then each non-terminal node writes a local account book, and the terminal node writes block header information.
And step 206, in response to the current time reaching the preset judgment time, determining and outputting a final judgment result according to the arbitration result of each arbitration user.
In the embodiment, the end user initiates an intelligent contract judgment arbitration request within a specified time, and the judgment is executed by the intelligent contract, so that the user can be prevented from cheating. The smart contract is fully openly transparent (the code is transparent), so how it executes, the execution process is transparent.
Continuing with reference to fig. 3, a flow 300 of one embodiment of a method for arbitrating according to the present disclosure is shown as applied to a user terminal. The method for arbitrating includes the steps of:
in step 301, a user initiates an arbitration request to a consensus node through a user terminal.
In this embodiment, an executing body of the method for arbitrating (for example, the user terminal initiating the request shown in fig. 1) may initiate an arbitration request to a consensus node corresponding to an account number of the user on the e-commerce platform through a wired connection manner or a wireless connection manner, where the arbitration request may include transaction information and an arbitration contract. The transaction information may include: order number, after-sales order number, commodity SKU. An arbitration contract may include arbitration expectations, objects, and the like. For example, a merchant A50% refund is obtained. And acquiring the unique identification pin of the arbitration user meeting the conditions from the e-commerce platform, and selecting the arbitration user participating in arbitration by the e-commerce platform according to the convention rule of the arbitration user screening conditions. And inquiring a user block chain address set of an arbitration user by the nodes of the block chain, and broadcasting the inquiry result and the arbitration request in the whole network. The arbitrating user participating in the arbitration may also be selected by other servers.
And step 302, the selected user terminal of the arbitration user receives the transaction information and acquires an arbitration evidence according to the transaction information.
In this embodiment, the terminal checks whether the query result in the broadcast includes itself after receiving the broadcast. If so, the system is said to require the user to participate in arbitration. The arbitration users participating in arbitration can check arbitration evidences such as commodity snapshots, transaction information, logistics information and the like under the corresponding order numbers according to the attribute contents of the after-sales orders, and can communicate with buyers and sellers online to collect material evidences such as commodity photos and conversation information, and an arbitration result for the after-sales orders is generated through the materials. For example, a contract (after sales order ID, agreement).
Step 303, generate an arbitration result according to the arbitration evidence and forward the arbitration result to the block chain.
In this embodiment, the arbitrating user initiates a transaction request, which describes the arbitrating transaction and the result, such as: "contract (after sale ticket ID, not agreed)". A transaction request is sent to the blockchain. The terminal node writes the block header information.
In some optional implementations of this embodiment, the method further includes: and executing the arbitration result. If the arbitration result is that the agreed consensus ratio is larger than or equal to a preset value, for example, 51%, the arbitration result is valid, and the money transfer is executed according to the contract. If the agreed consensus ratio does not reach 51%, the arbitration result is invalid, the buyer can choose whether to reinitiate a new arbitration request, if so, the buyer can reinitiate the new arbitration request and conduct arbitration according to the flow, if not, the arbitration transaction is ended, the after-sales bill is closed, and the payment is transferred according to the invalid arbitration contract. The intelligent contract judges whether the arbitration is valid or invalid according to the agreed proportion received within a certain time; the loan execution transfer operation intelligent contract calls a third-party financial institution (or an e-commerce platform to operate) to operate, and the intelligent contract only calls an interface of the financial institution, and is specifically implemented by the financial institution.
After the arbitration is finished, the contract state is changed into 'closed', and the fund settlement is carried out according to the processing method of the order contract. When settlement is carried out, whether an after-sale order exists in the order is judged, namely an arbitration process exists; judging whether the arbitration trading state is closed or not for the order with the arbitration flow; and carrying out payment transfer on the order closing the arbitration transaction. Examples are: if the arbitration contract is that the distribution proportion of the goods money of the buyer and the seller is a contract (50 percent and 50 percent), a certain proportion of the goods money paid by the buyer when placing an order is extracted as a commission of an arbitrator, the remaining 50 percent of the goods money is transferred to the account of the buyer, and 50 percent of the goods money is transferred to the account of the seller; if the arbitration contract is invalid, a certain proportion of the payment paid by the buyer when placing the order is extracted as the commission of the arbitrator, and the rest payment is transferred to the account number of the seller. After the funds settlement is complete, the order status changes to closed.
With continued reference to fig. 4, a flow 400 of one embodiment of a method for arbitrating according to the present disclosure as applied to an e-commerce platform is shown. The method for arbitrating comprises the following steps:
step 401, in response to receiving an arbitration user query request sent by a consensus node, selecting an arbitration user meeting the conditions according to an agreed rule.
In this embodiment, a user initiates an arbitration request to a common node of the blockchain through a user terminal. An executing body (for example, a requesting e-commerce platform shown in fig. 1) of the method for arbitrating may receive an arbitrating user query request sent by the consensus node through a wired connection manner or a wireless connection manner. The e-commerce platform realizes that each consensus node acquires an arbitration user list according to a set arbitration user screening rule through the agreement of an intelligent contract, positive participation indexes of users to the e-commerce platform, such as comment rate, question and answer reply rate, sales or purchase experiences of the same products, and indexes which participate in arbitration in the past and meet most consensus, can be brought into the rule, and the selection of relatively positive arbitration users with fair arbitration capability is ensured.
Step 402, in response to receiving an arbitration evidence obtaining request including transaction information sent by a user terminal, inquiring arbitration evidence related to the transaction information and returning the arbitration evidence to the user terminal.
In this embodiment, the arbitration user can view arbitration evidences such as a commodity snapshot, transaction information, logistics information and the like under the corresponding order number from the e-commerce platform according to the attribute content of the after-sale order, and can communicate with the buyer and the seller offline to collect material evidences such as a commodity photo and dialogue information, and an arbitration result for the after-sale request of the after-sale order is generated through the materials.
With continued reference to fig. 5, fig. 5 is a schematic diagram of an application scenario of the method for arbitration according to the present embodiment. In the application scenario of fig. 5, a user initiates an arbitration request to a consensus node a corresponding to an account of the user through a user terminal. After receiving the arbitration request, the consensus node A initiates a request for inquiring the arbitration user to the e-commerce platform. The e-commerce platform selects the identification of the arbitration user to return to the consensus node A according to a preset rule. And the consensus node A inquires the user address according to the identification to generate an address set. The arbitration request and the queried address set are then broadcast over the network. Other consensus nodes also execute the query process after receiving the broadcast until all consensus nodes finish the query process to generate summarized query results. And then the consensus nodes store the transaction information, the arbitration contract, the query result of each consensus node and the summary query result as complete transaction information in a cache. And writing the complete transaction information into an account book during agglomeration, and performing whole-network broadcasting. The selected arbitrator generates an arbitration result after receiving the arbitration request. And entering the arbitration result into a chain and then carrying out whole-network broadcasting. And initiating an intelligent contract judgment arbitration request within a specified time. If the agreement result is more than 51 percent, the arbitration is finished and the process is executed according to the arbitration result. If a consent result greater than 51% is not obtained, the user may reinitiate the arbitration request. If the user does not initiate the arbitration request again, the arbitration is finished and the execution is carried out according to the arbitration result.
The method provided by the above embodiment of the present disclosure has the following advantages:
1) through broadcasting and consensus of the distributed network whole-network consensus nodes, a dispute arbitrator list collection is obtained, trace recording is carried out through block chaining, the defect that a centralized mechanism is single and an internal arbitrator is not provided is overcome, and the transparency and the fairness of arbitrator selection are improved.
2) Through the agreement of the intelligent contract, each consensus node obtains the list of the arbiters according to a set arbiter screening rule, positive participation indexes of the user to the E-commerce platform, such as comment rate, question and answer response rate, selling or purchasing experience of the same product, and indexes which participate in arbitration in the past and meet most consensus, can be brought into the rule, and the arbiters who are relatively positive and have fair arbitration capacity can be selected.
3) The terminal user initiates an intelligent contract judgment arbitration result request within the specified time, and the intelligent contract execution form is used for preventing the user from cheating the arbitration result.
4) And executing the arbitration result according to the arbitration conclusion that the number of arbitrators exceeds half, so as to ensure the fairness of the arbitration result.
With further reference to fig. 6, as an implementation of the methods shown in the above-mentioned figures, the present disclosure provides an embodiment of an apparatus for arbitrating applied to a consensus node, where the embodiment of the apparatus corresponds to the embodiment of the method shown in fig. 2, and the apparatus may be applied to various electronic devices in particular.
As shown in fig. 6, the apparatus 600 for arbitrating of the present embodiment includes: a user inquiry unit 601 configured to initiate an arbitration user inquiry request in response to receiving an arbitration request; an address query unit 602 configured to broadcast the query result and the arbitration request over the network in response to receiving the query result; a storage unit 603 configured to store the complete transaction information in a cache in response to detecting that all the consensus nodes complete the arbitration request execution; an agglomeration unit 604 configured to write the complete transaction information into the ledger when agglomerating, and perform full network broadcasting; a write unit 605 configured to receive arbitration results sent by at least one arbitration user, and write each arbitration result into a block chain; and the arbitration unit 606 is configured to determine and output a final arbitration result according to an arbitration result of at least one arbitration user in the block chain in response to the current time reaching a predetermined arbitration time.
With further reference to fig. 7, as an implementation of the methods shown in the above-mentioned figures, the present disclosure provides an embodiment of an apparatus for arbitration applied to a user terminal, where the embodiment of the apparatus corresponds to the embodiment of the method shown in fig. 3, and the apparatus may be applied to various electronic devices in particular.
As shown in fig. 7, the apparatus 700 for arbitrating of the present embodiment includes: a request unit 701 configured to initiate an arbitration request to a consensus node by a user through a user terminal; a forensics unit 702 configured to receive the transaction information from the selected user terminal of the arbitration user and obtain arbitration evidence according to the transaction information; the arbitration unit 703 is configured to generate an arbitration result according to the arbitration evidence and send the arbitration result to the block chain.
With further reference to fig. 8, as an implementation of the methods shown in the above-mentioned figures, the present disclosure provides an embodiment of an apparatus for arbitration applied to an e-commerce platform, the embodiment of the apparatus corresponding to the embodiment of the method shown in fig. 4, and the apparatus can be applied to various electronic devices in particular.
As shown in fig. 8, the apparatus 800 for arbitrating of the present embodiment includes: a selecting unit 801 configured to select an arbitration user meeting the conditions according to an agreed rule in response to receiving an arbitration user query request sent by a consensus node; an obtaining unit 802, configured to, in response to receiving an arbitration evidence obtaining request including transaction information sent by a user terminal, query arbitration evidence related to the transaction information and return the arbitration evidence to the user terminal.
Referring now to fig. 9, a schematic diagram of an electronic device (e.g., a user terminal, a consensus node, or a provider platform of fig. 1) 900 suitable for use in implementing embodiments of the present disclosure is shown. The user terminal, the consensus node, or the e-commerce platform shown in fig. 9 is only one example and should not bring any limitations to the functionality or scope of use of embodiments of the present disclosure.
As shown in fig. 9, the electronic device 900 may include a processing means (e.g., a central processing unit, a graphics processor, etc.) 901 that may perform various appropriate actions and processes in accordance with a program stored in a Read Only Memory (ROM)902 or a program loaded from a storage means 908 into a Random Access Memory (RAM) 903. In the RAM903, various programs and data necessary for the operation of the electronic apparatus 900 are also stored. The processing apparatus 901, the ROM 902, and the RAM903 are connected to each other through a bus 904. An input/output (I/O) interface 905 is also connected to bus 904.
Generally, the following devices may be connected to the I/O interface 905: input devices 906 including, for example, a touch screen, touch pad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; an output device 907 including, for example, a Liquid Crystal Display (LCD), a speaker, a vibrator, and the like; storage 908 including, for example, magnetic tape, hard disk, etc.; and a communication device 909. The communication device 909 may allow the electronic apparatus 900 to perform wireless or wired communication with other apparatuses to exchange data. While fig. 9 illustrates an electronic device 900 having various means, it is to be understood that not all illustrated means are required to be implemented or provided. More or fewer devices may alternatively be implemented or provided. Each block shown in fig. 9 may represent one device or may represent multiple devices as desired.
In particular, according to an embodiment of the present disclosure, the processes described above with reference to the flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a computer readable medium, the computer program comprising program code for performing the method illustrated in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network through the communication device 909, or installed from the storage device 908, or installed from the ROM 902. The computer program, when executed by the processing apparatus 901, performs the above-described functions defined in the methods of the embodiments of the present disclosure. It should be noted that the computer readable medium described in the embodiments of the present disclosure may be a computer readable signal medium or a computer readable storage medium or any combination of the two. A computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any combination of the foregoing. More specific examples of the computer readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In embodiments of the disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In embodiments of the present disclosure, however, a computer readable signal medium may comprise a propagated data signal with computer readable program code embodied therein, for example, in baseband or as part of a carrier wave. Such a propagated data signal may take many forms, including, but not limited to, electro-magnetic, optical, or any suitable combination thereof. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, optical cables, RF (radio frequency), etc., or any suitable combination of the foregoing.
The computer readable medium may be embodied in the electronic device; or may exist separately without being assembled into the electronic device. The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to: receiving a webpage browsing request of a user, wherein the webpage browsing request comprises a website; in response to receiving an arbitration request comprising transaction information and an arbitration contract, initiating an arbitration user query request to the e-commerce platform; inquiring a user block chain address set of an arbitration user from a block chain based on an arbitration user identifier fed back by the E-commerce platform, and performing whole-network broadcasting on an inquiry result and an arbitration request; generating a summarized query result in response to detecting that all the consensus nodes complete arbitration request execution; the transaction information, the arbitration contract, the query result and the summary query result of each consensus node are used as complete transaction information and stored in a cache; writing the complete transaction information into an account book during agglomeration, and performing whole-network broadcasting; receiving arbitration results sent by at least one arbitration user, and writing each arbitration result into a block chain; and in response to the current time reaching the preset judgment time, determining and outputting a final judgment result according to the arbitration result of at least one arbitration user in the block chain. Or cause the electronic device to: a user initiates an arbitration request comprising transaction information and an arbitration contract to a consensus node corresponding to an account number of the user on an e-commerce platform through a user terminal; the user terminal of the arbitration user selected by the e-commerce platform receives the transaction information and acquires arbitration evidence according to the transaction information; an arbitration result is generated and sent to the block chain according to the arbitration evidence and the arbitration contract. Or cause the electronic device to: responding to an arbitration user inquiry request sent by a consensus node, and selecting an arbitration user meeting the conditions according to an agreed rule; and in response to receiving an arbitration evidence acquisition request which comprises the transaction information and is sent by the user terminal, inquiring arbitration evidence related to the transaction information and returning the arbitration evidence to the user terminal.
Computer program code for carrying out operations for embodiments of the present disclosure may be written in any combination of one or more programming languages, including an object oriented programming language such as Java, Smalltalk, C + +, and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any type of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or the connection may be made to an external computer (for example, through the Internet using an Internet service provider).
The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
The units described in the embodiments of the present disclosure may be implemented by software or hardware. The described units may also be provided in a processor, and may be described as: a processor includes a user query unit, an address query unit, a summary unit, a storage unit, an agglomeration unit, a write unit, and a resolution unit. Where the names of these elements do not in some cases constitute a limitation on the elements themselves, for example, a user query element may also be described as an "element that initiates an arbitrated user query request to an e-commerce platform in response to receiving an arbitrated request that includes transaction information and an arbitration contract.
The foregoing description is only exemplary of the preferred embodiments of the disclosure and is illustrative of the principles of the technology employed. It will be appreciated by those skilled in the art that the scope of the invention in the present disclosure is not limited to the specific combination of the above-mentioned features, but also encompasses other embodiments in which any combination of the above-mentioned features or their equivalents is possible without departing from the inventive concept. For example, the above features and (but not limited to) the features disclosed in this disclosure having similar functions are replaced with each other to form the technical solution.

Claims (16)

1. A method for arbitration, applied to a consensus node, comprising:
initiating an arbitration user query request in response to receiving the arbitration request;
responding to the received query result, and performing whole-network broadcasting on the query result and the arbitration request;
in response to detecting that all the consensus nodes complete arbitration request execution, storing complete transaction information in a cache;
writing the complete transaction information into an account book during agglomeration, and performing whole-network broadcasting;
receiving arbitration results sent by at least one arbitration user, and writing each arbitration result into a block chain;
and determining and outputting a final arbitration result according to the arbitration result of each arbitration user in response to the fact that the current time reaches the preset arbitration time.
2. The method of claim 1, wherein the method further comprises:
for each consensus node on the block chain, after receiving the query result broadcasted in the whole network and the arbitration request, the consensus node initiates an arbitration user query request to the e-commerce platform;
and inquiring a user block chain address set of the arbitration user based on the identification of the arbitration user fed back by the e-commerce platform, and carrying out whole-network broadcasting on the inquiry result of the current consensus node and the arbitration request.
3. The method of claim 1, wherein the initiating an arbitrated user query request comprises:
initiating an arbitration user query request to the e-commerce platform; and
the method further comprises the following steps:
and inquiring a user block chain address set of the arbitration user from the block chain as an inquiry result based on the arbitration user identification fed back by the E-commerce platform.
4. The method of claim 1, wherein the method further comprises:
and in response to the fact that all the consensus nodes finish execution of the arbitration request, the query results of all the nodes are subjected to de-duplication to generate summarized query results, and the transaction information, the arbitration contract, the query results of all the consensus nodes and the summarized query results after de-duplication are combined to form the transaction information.
5. The method of any of claims 1-4, wherein the arbitration request comprises transaction information and an arbitration contract.
6. A method for arbitration, applied to a user terminal, comprising:
a user initiates an arbitration request to a consensus node through a user terminal;
the selected user terminal of the arbitration user receives the transaction information and acquires an arbitration evidence according to the transaction information;
and generating an arbitration result according to the arbitration evidence and sending the arbitration result to the block chain.
7. The method of claim 6, wherein the arbitration request comprises transaction information and an arbitration contract.
8. The method of claim 7, further comprising:
and if the final judgment result received by the user terminal of the user is valid, carrying out the payment transfer according to the arbitration contract.
9. The method of claim 7, further comprising:
and if the final arbitration result received by the user terminal of the user is invalid and no new arbitration request is initiated, ending the arbitration request, closing the after-sales order, and carrying out payment transfer according to the invalidation of the arbitration contract.
10. A method for arbitration, applied to an e-commerce platform, comprises the following steps:
responding to an arbitration user inquiry request sent by a consensus node, and selecting an arbitration user meeting the conditions according to an agreed rule;
and responding to an arbitration evidence acquisition request which is sent by a user terminal and comprises transaction information, inquiring arbitration evidence related to the transaction information and returning the arbitration evidence to the user terminal.
11. A system for arbitration, comprising:
at least one consensus node configured to perform the method of any one of claims 1-5;
at least one user terminal configured to perform the method of any one of claims 6-9;
an e-commerce platform configured to perform the method of claim 10.
12. An apparatus for arbitration, applied to a consensus node, comprising:
a user query unit configured to initiate an arbitration user query request in response to receiving an arbitration request;
the address query unit is configured to respond to the received query result and broadcast the query result and the arbitration request in the whole network;
a storage unit configured to store complete transaction information in a cache in response to detecting that all consensus nodes complete arbitration request execution;
the blocking unit is configured to write the complete transaction information into an account book when blocking, and perform whole-network broadcasting;
the write-in unit is configured to receive arbitration results sent by at least one arbitration user and write the arbitration results into the block chain;
and the arbitration unit is configured to respond to the current time reaching the preset arbitration time, determine and output a final arbitration result according to the arbitration result of each arbitration user.
13. An apparatus for arbitration, applied to a user terminal, comprising:
the request unit is configured to enable a user to initiate an arbitration request to the consensus node through a user terminal;
the evidence obtaining unit is configured to receive the transaction information by the selected user terminal of the arbitration user and obtain arbitration evidence according to the transaction information;
and the arbitration unit is configured to generate an arbitration result according to the arbitration evidence and send the arbitration result to the block chain.
14. An apparatus for arbitration, applied to an e-commerce platform, comprising:
the selection unit is configured to respond to the received arbitration user inquiry request sent by the consensus node and select the arbitration users meeting the conditions according to the agreed rules;
the obtaining unit is configured to respond to an arbitration evidence obtaining request which is sent by a user terminal and comprises transaction information, inquire arbitration evidence relevant to the transaction information and return the arbitration evidence to the user terminal.
15. An electronic device for arbitration, comprising:
one or more processors;
a storage device having one or more programs stored thereon,
when executed by the one or more processors, cause the one or more processors to implement the method of any one of claims 1-10.
16. A computer-readable medium, on which a computer program is stored, wherein the program, when executed by a processor, implements the method of any one of claims 1-10.
CN201910892101.7A 2019-09-20 2019-09-20 Method and apparatus for arbitration Pending CN110648204A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201910892101.7A CN110648204A (en) 2019-09-20 2019-09-20 Method and apparatus for arbitration

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201910892101.7A CN110648204A (en) 2019-09-20 2019-09-20 Method and apparatus for arbitration

Publications (1)

Publication Number Publication Date
CN110648204A true CN110648204A (en) 2020-01-03

Family

ID=68992195

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201910892101.7A Pending CN110648204A (en) 2019-09-20 2019-09-20 Method and apparatus for arbitration

Country Status (1)

Country Link
CN (1) CN110648204A (en)

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111582832A (en) * 2020-05-12 2020-08-25 海南大学 Fair competition examination method and system based on block chain
CN112765674A (en) * 2021-04-09 2021-05-07 中译语通科技股份有限公司 Event authentication and recording method, system, computer equipment and application
WO2022041902A1 (en) * 2020-08-28 2022-03-03 平安科技(深圳)有限公司 Data processing method and apparatus
US20240039731A1 (en) * 2021-03-12 2024-02-01 Michael Ira Kanovitz Authenticated Modification of Blockchain-Based Data

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108122165A (en) * 2017-12-15 2018-06-05 北京中电普华信息技术有限公司 A kind of block chain common recognition method and system
CN108256967A (en) * 2018-01-11 2018-07-06 杭州秘猿科技有限公司 E-commerce solution to disputes method and system based on block chain
CN108648081A (en) * 2018-05-07 2018-10-12 北京柏链基石科技有限公司 A kind of transaction processing method, device and electronic equipment based on block chain
CN109685503A (en) * 2018-12-07 2019-04-26 思力科(深圳)电子科技有限公司 Referee method based on block chain data safety
CN110020860A (en) * 2019-04-09 2019-07-16 湖南天河国云科技有限公司 Across the chain assets transfer method of one kind, system and computer readable storage medium
US20190287135A1 (en) * 2015-10-02 2019-09-19 American Express Travel Related Services Company, Inc. Merchant Suggestions Based On A Merchant Score

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20190287135A1 (en) * 2015-10-02 2019-09-19 American Express Travel Related Services Company, Inc. Merchant Suggestions Based On A Merchant Score
CN108122165A (en) * 2017-12-15 2018-06-05 北京中电普华信息技术有限公司 A kind of block chain common recognition method and system
CN108256967A (en) * 2018-01-11 2018-07-06 杭州秘猿科技有限公司 E-commerce solution to disputes method and system based on block chain
CN108648081A (en) * 2018-05-07 2018-10-12 北京柏链基石科技有限公司 A kind of transaction processing method, device and electronic equipment based on block chain
CN109685503A (en) * 2018-12-07 2019-04-26 思力科(深圳)电子科技有限公司 Referee method based on block chain data safety
CN110020860A (en) * 2019-04-09 2019-07-16 湖南天河国云科技有限公司 Across the chain assets transfer method of one kind, system and computer readable storage medium

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111582832A (en) * 2020-05-12 2020-08-25 海南大学 Fair competition examination method and system based on block chain
WO2022041902A1 (en) * 2020-08-28 2022-03-03 平安科技(深圳)有限公司 Data processing method and apparatus
US20240039731A1 (en) * 2021-03-12 2024-02-01 Michael Ira Kanovitz Authenticated Modification of Blockchain-Based Data
CN112765674A (en) * 2021-04-09 2021-05-07 中译语通科技股份有限公司 Event authentication and recording method, system, computer equipment and application

Similar Documents

Publication Publication Date Title
US11842298B2 (en) Integrated database for expediting transaction processing
US11250493B2 (en) System and method for performing social media cryptocurrency transactions
CN110648204A (en) Method and apparatus for arbitration
US20120323741A1 (en) Open data marketplace for municipal services
US20160321723A1 (en) Systems and methods for presenting vendor data
US20220130005A1 (en) Digital asset management systems and methods
US20230334472A1 (en) Automatically pairing physical assets to a non-fungible token or digital asset
US20160379248A1 (en) Presenting opportunities for instant transactions
JP6466528B1 (en) Transaction control apparatus, transaction control method, and transaction control program
WO2022124023A1 (en) Program, information processing method, and information processing device
JP7299713B2 (en) Program, information processing device, and information processing method
US20140279400A1 (en) Computer implemented method for determining lienholder identity and making a short sale offer
KR20190132098A (en) Electronic device and electronic system for trading system
CN115456778B (en) Bond block chain updating method and device
US20150142674A1 (en) System and method for generating and finalizing a request for sale
KR20220144575A (en) System for trading through conditional purchase order and method using the same
JP2023067320A (en) Property acquisition support method, property acquisition support program and property acquisition support system
Maluleke Trading 4.0: An Online Peer-to-Peer Money Lending Platform
US20210082029A1 (en) Intermediary Method, Intermediary Device, and Recording Medium/Program
CN115660665A (en) NFT transaction method, system, device, equipment and storage medium
KR20220077654A (en) Exchanging system using cloud funding in international exchange platform
US20140279155A1 (en) Online creation and management of a short sale transaction of real property
US20140279154A1 (en) System and method for generating and submitting a bid report for a short sale auction
Ajayi et al. Trading 4.0: An Online Peer-to-Peer Money Lending Platform

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination
RJ01 Rejection of invention patent application after publication

Application publication date: 20200103

RJ01 Rejection of invention patent application after publication