CN110602328B

CN110602328B - Processing method and processing device

Info

Publication number: CN110602328B
Application number: CN201910948647.XA
Authority: CN
Inventors: 刘翠兰; 方宝彤
Original assignee: Lenovo Beijing Ltd
Current assignee: Lenovo Beijing Ltd
Priority date: 2019-09-30
Filing date: 2019-09-30
Publication date: 2021-10-22
Anticipated expiration: 2039-09-30
Also published as: CN110602328A

Abstract

The present disclosure provides a processing method, applied to a first terminal, the method including: responding the call request of the second terminal to a first communication mode when a first condition is met, wherein the first communication mode is a mode different from a hang-up mode or a connection mode; outputting the call content from the second terminal in the first communication mode; acquiring input information in a first communication mode; and processing the input information and then sending the processed input information to the second terminal. In addition, the present disclosure also provides a processing apparatus.

Description

Processing method and processing device

Technical Field

The present disclosure relates to a processing method and a processing apparatus.

Background

For a receiving end which carries out voice communication through terminal equipment, when a voice communication request from an initiator end is received, an incoming call response state which can be selected by a user is displayed on a display screen of the receiving end, and different communication modes are responded to the voice communication request according to the selection of the user. For example, if the selected incoming call response state is "answer", the present voice call request is responded to the connected mode to accept the voice call request of the originating terminal. And if the selected incoming call response state is 'hang up', responding the hang up mode to the voice call request to reject the voice call request of the initiator.

However, in implementing the embodiments of the present disclosure, the inventors found that there are at least the following problems in the related art: the incoming call response state for the voice call, which can be selected by the user, cannot meet the requirement that the user cannot hang up the call when the user is inconvenient to answer or cannot answer the call.

Disclosure of Invention

One aspect of the present disclosure provides a processing method applied to a first terminal, where the method includes: the method comprises the steps of responding a call request of a second terminal to a first communication mode when a first condition is met, outputting call content from the second terminal in the first communication mode, obtaining input information in the first communication mode, processing the input information and then sending the processed input information to the second terminal, wherein the first communication mode is a mode different from a hang-up mode or a turn-on mode.

Optionally, the first terminal is detected to be in a first scene, and it is determined that the first condition is satisfied, wherein an environmental parameter of the first scene satisfies a mute condition, or the first terminal is detected to receive the call request at a first time, and it is determined that the first condition is satisfied, wherein the first time is a time when the call request is determined to be responded to the first communication mode based on historical behavior data of a first user of the first terminal, or the call request is detected from a second user, and it is determined that the first condition is satisfied, or a first operation acting on the first terminal is detected, and it is determined that the first condition is satisfied, wherein the first operation is used for triggering an instruction for responding the call request to the first communication mode.

Optionally, the outputting the call content from the second terminal includes: obtaining operation parameters of the first terminal, wherein the operation parameters at least comprise a current operation application, and outputting conversation content from a second terminal at least based on an output interface of the current operation application, wherein the output interface represents a mode of outputting self-related information by the current operation application.

Optionally, the obtaining the input information in the first communication mode includes: obtaining operation parameters of the first terminal, wherein the operation parameters at least comprise a currently-running application, and obtaining the input information at least based on an input interface of the currently-running application, wherein the input interface represents a mode of obtaining the input information by the currently-running application.

Optionally, the processing the input information and then sending the processed input information to the second terminal includes: and obtaining the content of the input information, if the degree of association between the content and the conversation content between the first terminal and the second terminal meets a first threshold value, obtaining the communication information of the second terminal, processing the input information based on the communication information, and then sending the processed input information to the second terminal, wherein the communication information is related to the current communication mode of the second terminal.

Optionally, the method further includes: detecting that the first terminal is connected with at least one third terminal, obtaining the operation parameters of the third terminal, and setting the output mode of the output information of the first terminal based on the operation parameters of the first terminal and the operation parameters of the third terminal.

Optionally, the method further includes: and detecting whether an association relation with a fourth terminal is required to be established or not based on the interactive content with the second terminal, and adding the fourth terminal to the session between the first terminal and the second terminal when detecting that the condition for establishing the association relation is met.

Optionally, the method further includes: and responding to a call request of the second terminal to generate prompt information, wherein the prompt information is used for representing that the first terminal is in the first communication mode, and sending the prompt information to the second terminal.

Optionally, the method further includes: detecting whether indication information for switching communication modes exists in the interactive content with the second terminal, and switching the first communication mode to the hang-up mode or the on mode under the condition that the indication information exists.

Another aspect of the present disclosure provides a processing apparatus applied to a first terminal, the apparatus including: the system comprises a call request response module, a call content output module, an input information acquisition module and an information sending module, wherein the call request response module is configured to meet a first condition and respond a call request of a second terminal to a first communication mode, the call content output module is configured to output call content from the second terminal in the first communication mode, the input information acquisition module is configured to acquire input information in the first communication mode, and the information sending module is configured to process the input information and send the processed input information to the second terminal, wherein the first communication mode is a mode different from a hang-up mode or a connection mode.

Optionally, the call content output module includes: the first obtaining submodule is configured to obtain operation parameters of the first terminal, the operation parameters at least comprise a current operation application, and the output submodule is configured to output call content from the second terminal at least based on an output interface of the current operation application, wherein the output interface represents a mode of outputting self-related information by the current operation application.

Optionally, the input information obtaining module includes: a second obtaining submodule configured to obtain operation parameters of the first terminal, where the operation parameters at least include a currently running application, and a third obtaining submodule configured to obtain the input information at least based on an input interface of the currently running application, where the input interface represents a manner in which the currently running application obtains the input information.

Optionally, the information sending module includes: the information sending sub-module is configured to process the input information based on the communication information and send the processed input information to the second terminal, wherein the communication information is related to the current communication mode of the second terminal.

Optionally, the apparatus further comprises: the system comprises an operation parameter obtaining module and an output mode setting module, wherein the operation parameter obtaining module is configured to detect that the first terminal is connected with at least one third terminal and obtain the operation parameters of the third terminal, and the output mode setting module is configured to set the output mode of the output information of the first terminal based on the operation parameters of the first terminal and the operation parameters of the third terminal.

Optionally, the apparatus further comprises: the terminal adding module is configured to detect that a condition for establishing the association relation is met and add the fourth terminal to the session between the first terminal and the second terminal.

Optionally, the apparatus further comprises: a prompt message generating module configured to respond to a call request of the second terminal to generate a prompt message, where the prompt message is used to indicate that the first terminal is in the first communication mode, and a prompt message sending module configured to send the prompt message to the second terminal.

Optionally, the apparatus further comprises: the second detection module is configured to detect whether indication information for switching a communication mode exists in the interactive content with the second terminal, and the mode switching module is configured to switch the first communication mode to the hang-up mode or the on mode under the condition that the indication information exists.

Another aspect of the present disclosure provides an electronic device including: one or more processors; memory for storing one or more programs, wherein the one or more programs, when executed by the one or more processors, cause the one or more processors to implement any of the methods described above.

Another aspect of the disclosure provides a computer-readable storage medium storing computer-executable instructions that, when executed, perform any of the methods described above.

According to the embodiment of the disclosure, the call request of the second terminal is responded to the first communication mode different from the hang-up mode or the connection mode, so that the call content from the second terminal is output in the first communication mode, and the input information obtained in the first communication mode is processed and then sent to the second terminal, so that the technical problem that the communication mode provided by the related technology cannot realize inconvenient connection but is unwilling to hang up the call request can be at least partially overcome, and the requirement of realizing communication with the second terminal under the condition that the communication request is inconvenient to connect but is unwilling to hang up is met.

Drawings

For a more complete understanding of the present disclosure and the advantages thereof, reference is now made to the following descriptions taken in conjunction with the accompanying drawings, in which:

FIG. 1 schematically illustrates a system architecture of a processing method according to an embodiment of the disclosure;

FIG. 2 schematically shows a flow chart of a processing method according to an embodiment of the present disclosure;

fig. 3 schematically illustrates a communication diagram in a first communication mode according to an embodiment of the disclosure;

FIG. 4 schematically shows a flow chart of a processing method according to another embodiment of the present disclosure;

FIG. 5 schematically shows a flow chart of a processing method according to another embodiment of the present disclosure;

FIG. 6 schematically shows a flow chart of a processing method according to another embodiment of the present disclosure;

FIG. 7 schematically illustrates a flow diagram of a processing method according to another embodiment of the disclosure;

FIG. 8 schematically shows a block diagram of a processing device according to an embodiment of the disclosure;

FIG. 9 schematically shows a block diagram of a processing device according to another embodiment of the present disclosure;

fig. 10 schematically shows a block diagram of an electronic device suitable for performing the processing method of an embodiment of the present disclosure.

Detailed Description

Hereinafter, embodiments of the present disclosure will be described with reference to the accompanying drawings. It should be understood that the description is illustrative only and is not intended to limit the scope of the present disclosure. In the following detailed description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of the embodiments of the disclosure. It may be evident, however, that one or more embodiments may be practiced without these specific details. Moreover, in the following description, descriptions of well-known structures and techniques are omitted so as to not unnecessarily obscure the concepts of the present disclosure.

The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the disclosure. The terms "comprises," "comprising," and the like, as used herein, specify the presence of stated features, steps, operations, and/or components, but do not preclude the presence or addition of one or more other features, steps, operations, or components.

All terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art unless otherwise defined. It is noted that the terms used herein should be interpreted as having a meaning that is consistent with the context of this specification and should not be interpreted in an idealized or overly formal sense.

Where a convention analogous to "at least one of A, B and C, etc." is used, in general such a construction is intended in the sense one having skill in the art would understand the convention (e.g., "a system having at least one of A, B and C" would include but not be limited to systems that have a alone, B alone, C alone, a and B together, a and C together, B and C together, and/or A, B, C together, etc.). Where a convention analogous to "A, B or at least one of C, etc." is used, in general such a construction is intended in the sense one having skill in the art would understand the convention (e.g., "a system having at least one of A, B or C" would include but not be limited to systems that have a alone, B alone, C alone, a and B together, a and C together, B and C together, and/or A, B, C together, etc.).

Some block diagrams and/or flow diagrams are shown in the figures. It will be understood that some blocks of the block diagrams and/or flowchart illustrations, or combinations thereof, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, or other programmable information processing apparatus, such that the instructions, which execute via the processor, create means for implementing the functions/acts specified in the block diagrams and/or flowchart block or blocks. The techniques of this disclosure may be implemented in hardware and/or software (including firmware, microcode, etc.). In addition, the techniques of this disclosure may take the form of a computer program product on a computer-readable storage medium having instructions stored thereon for use by or in connection with an instruction execution system.

In the related art, as a receiving party of a call request, when the call request from an initiating party is received, a display screen of a receiving party terminal displays an incoming call response state which can be selected by a user, and the voice call request is responded to different communication modes according to the selection of the user. For example, if the selected incoming call response state is "answer", the present voice call request is responded to the connected mode to accept the voice call request of the originating terminal. And if the selected incoming call response state is 'hang up', responding the hang up mode to the voice call request to reject the voice call request of the initiator. However, the existing communication mode cannot meet the requirement that the receiver cannot conveniently answer the call but cannot hang up the call.

In view of this, the present disclosure provides a processing method applied to a first terminal, including: the first condition is satisfied, and first, a call request of the second terminal is responded to a first communication mode different from the hang-up mode and the on mode. Then, the call content from the second terminal is output in the first communication mode, and the input information in the first communication mode is obtained. And finally, processing the input information and sending the processed input information to the second terminal.

Fig. 1 schematically illustrates a system architecture 100 of a processing method according to an embodiment of the disclosure. It should be noted that fig. 1 is only an example of an application scenario in which the embodiments of the present disclosure may be applied to help those skilled in the art understand the technical content of the present disclosure, but does not mean that the embodiments of the present disclosure may not be applied to other devices, systems, environments or scenarios.

As shown in fig. 1, a system architecture 100 according to this embodiment may include a first terminal 101, a second terminal 102, and a network 103. The network 103 serves to provide a medium for a communication link between the first terminal 101 and the second terminal 102. Network 103 may include various connection types, such as wired communication links, wireless communication links, and so forth.

The first user may use the first terminal 101 and the second user using the second terminal 102 to perform communication interaction via the network 103, so as to receive a message sent by the second terminal 102 or send a message to the second terminal 102. It is understood that various communication client applications, such as a shopping application, a web browser application, a search application, an instant messaging tool, a mailbox client, social platform software, etc. (by way of example only) may also be installed on the first terminal 101 and the second terminal 102.

According to an embodiment of the present disclosure, the first terminal 101 and the second terminal 102 may be various electronic devices having display screens and supporting instant messaging, including but not limited to smart phones, tablet computers, laptop portable computers, desktop computers, and the like. The example 1 is only an example of a smart phone, and is not a limitation on an electronic device to which the present disclosure can be applied.

In the embodiment of the present disclosure, the first terminal 101 and the second terminal 102 are only one reference that are used for playing different roles in a call interaction process, and do not mean that the first terminal 101 and the second terminal 102 are necessarily two completely different types of electronic devices, that is, the first terminal 101 and the second terminal 102 in the present disclosure may be the same type of electronic device, or may be different types of electronic devices.

It should be noted that the processing method provided by the embodiment of the present disclosure may be generally executed by the first terminal 101. Accordingly, the processing device provided by the embodiment of the present disclosure may be generally disposed in the first terminal 101. The processing method provided by the embodiment of the present disclosure may also be executed by a server or a server cluster different from the first terminal 101 and capable of communicating with the first terminal 101. Accordingly, the processing device provided by the embodiment of the present disclosure may also be disposed in a server or a server cluster different from the first terminal 101 and capable of communicating with the first terminal 101.

It should be understood that the number of first terminals, networks and second terminals in fig. 1 is merely illustrative. There may be any number of first terminals, networks, and second terminals, as desired for implementation.

FIG. 2 schematically shows a flow chart of a processing method according to an embodiment of the disclosure.

As shown in fig. 2, the processing method applied to the first terminal may include operations S210 to S240.

In operation S210, a first condition is satisfied, and a call request of the second terminal is responded to a first communication mode, which is a mode other than the on-hook mode or the on-hook mode.

As a receiving party of the call request, when the first terminal receives the call request from the second terminal, the first user may respond to the call request differently according to the actual situation of the first user by using different communication modes provided by the first terminal.

For example, if the first user is convenient to listen or willing to listen, "listen" as shown in fig. 1 may be selected so that the first terminal is in a connected mode to enable a call with the second terminal. If the first user is convenient to answer or willing to answer, then "answer" as shown in fig. 1 can be selected, so that the first terminal is in an on mode to connect the call with the second terminal.

For another example, if the first user is inconvenient or unwilling to answer, the first user may select "hang up" as shown in fig. 1, so that the first terminal is in hang up mode to hang up the call with the second terminal. A first user at a first terminal selects a connected mode to connect a call with a second terminal.

However, if the first user is not convenient to answer but is unwilling to hang up (e.g., the first user receives a very important call in a situation where he would be unable to leave the scene). The above-mentioned on-mode and hang-up mode obviously do not meet the requirements of the first user.

Therefore, according to the embodiment of the disclosure, on the basis of the existing hang-up mode and the existing connect mode, a mode different from the hang-up mode and the connect mode is provided, namely, the first communication mode, under the condition that the first condition indicates that the first terminal is in various scenes that the first terminal cannot or is inconvenient to talk with the second terminal, but is unwilling to refuse to talk with the second terminal, the requirement that the first user cannot answer the call but is unwilling to hang-up can be met by responding the call request of the second terminal to the first communication mode and the call between the first terminal and the second terminal.

In operation S220, call content from the second terminal is output in the first communication mode.

In the present disclosure, a first terminal as a communication receiver and a second terminal as a communication initiator are in a communication relationship between the communication content sent to the first terminal by the second terminal and the input information of the first terminal in the first communication mode during a communication. Therefore, the operations S220 and S230 are not performed in a sequential order, that is, the call content from the second terminal may be output first and then the input information in the first communication mode is obtained, or the input information in the first communication mode may be obtained first and then the call content from the second terminal is output.

Alternatively, the call content from the second terminal may be output based on the currently running application information of the first terminal. For example, if the currently running application of the first terminal is a WeChat, the call content from the second terminal is output through the WeChat, and if the currently running application of the first terminal is a short message, the call content from the second terminal is output through the short message.

Alternatively, the output form of the call content from the second terminal may be determined according to an associated device with the first terminal or an environmental parameter of the first terminal. For example, in the case where the first terminal is externally connected with a bluetooth headset, the call content from the second terminal may be output in the form of a language. In the case that the environmental parameter of the first terminal indicates that the first terminal is in a very noisy outdoor environment, the call content from the second terminal can be output in the form of text.

In operation S230, input information in a first communication mode is obtained.

It will be appreciated that in the first communication mode it may be convenient for the first user to enter text information, it may also be convenient to enter gesture information, and even occasionally to enter speech information. Accordingly, input information provided according to embodiments of the present disclosure includes the following three forms.

As an alternative embodiment, the input information may be text information. The text information may be text information directly entered on the first terminal. The text information may also be text information that is indirectly input to the first terminal, i.e. text information that is sent to the first terminal via a third terminal different from the first and second terminals.

As an alternative embodiment, the input information may be gesture information. The gesture information may be gesture information directly acting on the first terminal.

As an alternative embodiment, the input information may be speech information. The voice information may be voice information directly input on the first terminal. The voice information may also be voice information indirectly input to the first terminal, i.e., voice information transmitted to the first terminal through a third terminal different from the first terminal and the second terminal.

It should be noted that, in the process of interactive communication with the second terminal, according to the selection of the first user, the input information in the first communication mode may be any one of the above input information or any multiple of the above input information, which is not limited in this disclosure.

In operation S240, the input information is processed and then transmitted to the second terminal.

According to the embodiment of the disclosure, under the condition that the call request of the second terminal is responded to the first communication mode, information is input in the first communication mode as a response to the call content from the second terminal, then the input information is processed to obtain corresponding voice information, the voice information is sent to the second terminal, and the conversation with the second terminal is finally realized in a mode of inputting the information under the condition that the voice call is inconvenient.

According to the embodiment of the disclosure, the call request of the second terminal is responded to the state different from the hang-up mode or the connection mode, and the input information obtained in the first communication mode is processed and then sent to the second terminal, so that the technical problem that the communication mode provided by the related technology cannot realize inconvenient connection but is unwilling to hang up the communication request can be at least partially overcome, and the requirement of realizing communication with the second terminal under the condition that the communication request is inconvenient to connect but is unwilling to hang up is met.

As an alternative embodiment, in case that the first condition is satisfied, the call request of the second terminal is responded to the first communication mode in an automatic manner. The present disclosure provides several embodiments below to determine whether the first condition is satisfied.

As an optional embodiment, the first condition may be an environmental parameter of a scene where the first terminal is located, and if it is detected that the environmental parameter of the first terminal in the first scene meets a mute condition, it is determined that the first condition is met, where the mute condition indicates that an environment where the current environment is located requires that an environmental volume is lower than a volume threshold, such as a meeting scene, a library scene, a laboratory scene, and the like.

As an alternative embodiment, the first condition may be a historical response habit of the first user to the once received call request, and if it is detected that the first terminal receives the call request at a first time, it is determined that the first condition is satisfied, where the first time is a time when the call request is determined to be responded to the first communication mode based on the historical behavior data of the first terminal user.

As an alternative, the first condition may be history data of a call with the second user, and if it is detected that the call request is from the second user, it is determined that the first condition is satisfied.

Through the embodiment of the disclosure, various implementation modes for judging whether the first condition is met are provided, and under the condition that the first condition is determined to be met, the call request of the second terminal can be automatically responded to the first communication mode, so that intelligent experience is brought to a user.

As an alternative embodiment, according to an embodiment of the present disclosure, the first condition may be that a call request of the second terminal is manually responded to the first communication mode with respect to an operation of the first terminal.

According to the embodiment of the disclosure, if a first operation for triggering an instruction for responding to the call request to the first communication mode is detected, the first condition is determined to be satisfied.

As an alternative embodiment, an interface for displaying the call request is presented on the first terminal, and the first operation may be an operation acting on the call request interface.

As another alternative, the first operation may be an operation for a physical button for responding to the call request of the second terminal to the first communication mode.

Through the embodiment of the disclosure, the call request of the second terminal can be responded to the first communication mode in a manual mode, and the operation intention of a user is better met.

As an alternative embodiment, the aforementioned operation S220 (outputting the call content from the second terminal) may include: obtaining operation parameters of the first terminal, wherein the operation parameters at least comprise the current operation application, the output interface represents the mode of the current operation application for outputting the relevant information per se, and the conversation content from the second terminal is output at least based on the output interface of the current operation application.

Optionally, the conversation content from the second terminal may be output by determining whether the second user of the second terminal is in the contact currently running the application, and if so, opening a conversation window with the second user; and if the current application is not available or the application does not have the contact function, the conversation content from the second terminal is output at the current interface of the current application.

In order to visually see the call content from the second terminal when the first user of the first terminal is in a condition of inconvenient answering, further, as an optional embodiment, the call content from the second terminal can be further subjected to conversion processing, for example, the call content of voice is converted into corresponding text content. So that the first user can not only "hear" the voice call content from the second terminal, but also "see" the text call content from the second terminal.

As an alternative embodiment, the operation S230 (obtaining the input information in the first communication mode) may include: the method comprises the steps of obtaining operation parameters of a first terminal, wherein the operation parameters at least comprise a current operation application, an input interface represents a mode of the current operation application for obtaining input information, and the input information is obtained at least based on the input interface of the current operation application.

Optionally, the input information may be obtained based on an input interface corresponding to a currently running application of the first terminal. For example, the currently running application is WeChat, the input interface is a WeChat interface or a conversation window of WeChat, and input information can be obtained based on WeChat chat interface input. The currently running application is a short message, the input interface is a short message interface, and input information can be obtained based on the input of the short message interface.

Optionally, if the currently running application does not have an input interface, at least one running application in a running state in the first terminal may be acquired, one running application is selected from the at least one running application, and the input information is acquired based on the selected input interface of the running application.

Optionally, if the currently running application does not have an input interface, at least one running application having an input interface in the first terminal may be acquired, one running application is selected from the at least one running application, and the input information is acquired based on the selected input interface of the running application.

It should be noted that, according to the priority of the running applications, one running application with the highest priority may be selected from the at least one running application, and according to the historical running parameters of the running applications, one running application with the highest running frequency may be selected from the at least one running application.

Fig. 3 schematically illustrates a communication diagram in a first communication mode according to an embodiment of the disclosure.

As shown in fig. 3, in the first communication mode, the first user a receives the communication content sent by the second user B through the second terminal through the first terminal, which is "please confirm what state the XX customer's order is in and can deliver goods before this wednesday". In response, the voice message the first user a wants to send is "order in pick status, which can be delivered before wednesday", but the first user does not facilitate voice communication. Therefore, the first user can input the text information that the order is in a picking state and can be delivered before the third week, and the text information can be converted into corresponding voice information and sent to the second user B of the second terminal through the first terminal. By converting the text information input by the first user into the corresponding voice information and sending the voice information to the second terminal, the second user of the second terminal can communicate with the first user of the first terminal without obstacles under the condition that the first user is inconvenient to answer.

As an alternative embodiment, the communication content "please confirm what state the XX customer's order is in and whether the XX customer can ship before this wednesday" sent by the second user B through the second terminal may also be displayed in a text message manner, so that the first user may not only hear the communication content, but also visually see the communication content.

As an alternative embodiment, the aforementioned operation S240 (processing the input information and then sending to the second terminal) may include: the content of the input information is obtained. And if the association degree of the content and the conversation content between the first terminal and the second terminal meets a first threshold value, obtaining the communication information of the second terminal, wherein the communication information is related to the current communication mode of the second terminal. And processing the input information based on the communication information and then sending the processed input information to the second terminal.

In the present disclosure, before processing the input information and transmitting the processed input information to the second terminal, validity check may be performed on the input information, and in the case where the input information is valid, the input information is processed, and in the case where the input information is invalid, the input information is not processed.

As an alternative embodiment, whether the input information is valid or not may be checked according to the association degree of the content of the input information and the call content. Specifically, a first threshold of the degree of association may be set for the content of the call between the first terminal and the second terminal, and if the content of the input information satisfies the first threshold, the call is valid information, and if the content of the input information does not satisfy the first threshold, the call is invalid information.

As another optional embodiment, in the case that the input information is verified as valid information, the communication information of the second terminal may be determined according to the current communication mode of the second terminal, and the input information may be processed based on the communication information and then sent to the second terminal. Specifically, if the current communication mode of the second terminal is also the first communication mode, the input information may be processed into text information and sent to the second terminal. If the current communication mode of the second terminal is the connection mode, the input information can be processed into voice information and sent to the second terminal. If the current communication mode of the second terminal is the default voice call, the voiceprint information of the first user of the first terminal can be obtained at the moment, and the input information is processed into the voice information matched with the voiceprint information of the first user and sent to the second terminal.

Through the embodiment of the disclosure, whether the input information is valid information is checked through the correlation degree of the content of the input information and the conversation content between the first terminal and the second terminal, under the condition that the input information is valid information, the input information is processed based on the communication information of the second terminal, misoperation is effectively identified, resource waste caused by processing invalid input information can be avoided, and the conversation experience between the input information and the second terminal is improved.

FIG. 4 schematically shows a flow chart of a processing method according to another embodiment of the disclosure.

As shown in fig. 4, the processing method may include operation S410 and operation S420 in addition to the aforementioned operations S210 to S240.

In operation S410, it is detected that the first terminal is connected to at least one third terminal, and an operation parameter of the third terminal is obtained.

In operation S420, an output manner of the output information of the first terminal is set based on the operation parameters of the first terminal and the operation parameters of the third terminal.

According to the embodiment of the present disclosure, the output mode of the output information of the first terminal may be set based on the operation parameter of the first terminal and the operation parameter of the third terminal.

Alternatively, the operating parameter may be an operating program. Such as a short message application. And (5) an instant messaging program. The operating parameter may be a connection mode. Such as a bluetooth headset connection. Different operating parameters may correspond to different output modes.

Through the embodiment of the disclosure, the output mode of the output information of the first terminal is set based on the operation parameters of the first terminal and the operation parameters of the third terminal, so that various output modes of the output information on the first terminal can be realized, flexibility and changeability are realized, and different connection requirements of a user for the first terminal are met.

FIG. 5 schematically shows a flow chart of a processing method according to another embodiment of the disclosure.

As shown in fig. 5, the processing method may include operation S510 and operation S520, in addition to the aforementioned operations S210 to S240.

In operation S510, it is detected whether an association relationship with a fourth terminal is required based on the interactive contents with the second terminal.

In operation S520, it is detected that the condition for establishing the association relationship is satisfied, and a fourth terminal is added to the session between the first terminal and the second terminal.

It is contemplated that the interactive contents may need to be implemented through other external devices during the communication between the first terminal and the second terminal. Therefore, according to the embodiment of the disclosure, in the case that the indication information that the association relation with the fourth terminal needs to be established exists in the interactive content with the second terminal, the fourth terminal is added to the session between the first terminal and the second terminal.

Specifically, if it is detected that the communication content of the audio or the video exists in the interactive content, and the first terminal is not connected to the device such as the headset, the headset device may be added to the current session, so as to play the communication content of the audio or the video.

Specifically, it may be detected that projected indication information exists in part of or all of the communication content in the interactive content, so as to project the part of or all of the communication content on a projection interface, and then the projection device may be added to the current session.

In another embodiment, whether a currently running application of the first terminal includes an address book or a contact function may be searched based on a name of a person in the call content, whether the name of the person is in the address book or the contact when the address book or the contact function is included, and if so, a fourth terminal corresponding to the name of the person is added to the session between the first terminal and the second terminal based on the currently running application; and if the name is not in the address list or the contact person, judging whether the name is in the address list or the contact person of other application, and if so, adding a fourth terminal corresponding to the name to the session between the first terminal and the second terminal based on the application.

Through the embodiment of the disclosure, in the session between the first terminal and the second terminal, a fourth terminal which needs to establish the association relation with the first terminal can be added under the condition that the condition of establishing the association relation is detected to be met, and the interaction with the fourth terminal is realized in the process of keeping interactive communication with the second terminal.

FIG. 6 schematically shows a flow chart of a processing method according to another embodiment of the disclosure.

As shown in fig. 6, the method may further include operation S610 and operation S620, in addition to the aforementioned operation S210 to operation S240.

In operation S610, a prompt message is generated in response to the call request of the second terminal, where the prompt message is used to indicate that the first terminal is in the first communication mode.

In operation S620, the prompt message is transmitted to the second terminal.

Considering that the input information needs to be processed in the first communication mode and then the processed information is sent to the second terminal, a certain time delay may be caused when the second terminal receives the processed input information, and the first user may be unwilling to talk with the second terminal by mistake. Therefore, according to the embodiment of the disclosure, in the case that the call request of the second terminal is responded to the first communication mode, the prompt message is generated and sent to prompt the second user of the second terminal, the first user is in a busy state and asks the other party to wait for patience, so that unnecessary misunderstanding caused by the user can be avoided, and intelligent experience is brought to the first user and the second user who perform communication interaction.

FIG. 7 schematically shows a flow chart of a processing method according to another embodiment of the disclosure.

As shown in fig. 7, the method may include operation S710 and operation S720 in addition to the aforementioned operations S210 to S240.

In operation S710, it is detected whether there is indication information of communication mode switching in the interactive contents with the second terminal.

In operation S720, in the presence of the indication information, the first communication mode is switched to a hang-up mode or an on mode.

In the present disclosure, the indication information is used to indicate switching of the communication mode of the first terminal. When the indication information is detected, the first communication mode can be switched to a hang-up mode, and the first communication mode can also be switched to a switch-on mode.

According to the embodiment of the present disclosure, the indication information may exist in the communication content sent by the second terminal to the first terminal, or may exist in the communication content sent by the first terminal to the second terminal, which is not limited by the present disclosure.

As an alternative embodiment, the indication information may include, but is not limited to, a text message "bye" or a voice message "bye" indicating that the call is ended. And switching the first communication mode to a hang-up mode according to the indication information.

As another alternative, the indication information may include, but is not limited to, a text message "call last, i'll call last" or a voice message "call last, i'll call last" indicating to switch the current call with the second terminal to a call with another terminal. And switching the first communication mode to a connection mode according to the indication information.

Through the embodiment of the disclosure, under the condition that the indication information indicating the mode switching is detected, the free switching from the current first communication mode to other communication modes is automatically realized, the technical problem that the communication mode switching can be realized only by manual operation of a user can be avoided, the liberation of both hands of the user is realized, and the user experience is effectively improved.

Fig. 8 schematically shows a block diagram of a processing device according to an embodiment of the disclosure.

As shown in fig. 8, the processing device 800 may include a call request response module 810, a call content output module 820, an input information obtaining module 830, and an information sending module 840.

The call request responding module 810 is configured to, for example, perform the aforementioned operation S210, meet a first condition, and respond a call request of the second terminal to a first communication mode, where the first communication mode is a mode different from the hang-up mode or the on mode.

The call content output module 820 is configured to, for example, perform the aforementioned operation S220, and output the call content from the second terminal in the first communication mode.

The input information obtaining module 830 is configured to, for example, perform the operation S230 to obtain the input information in the first communication mode.

The information sending module 840 is configured to, for example, perform the operation S240, process the input information and send the processed input information to the second terminal.

As an alternative embodiment, it is determined that the first condition is satisfied when the first terminal is detected to be in a first scene, where an environmental parameter of the first scene satisfies a mute condition, or it is determined that the first condition is satisfied when the first terminal receives the call request at a first time, where the first time is a time when the call request is determined to be responded to the first communication mode based on historical behavior data of a first user of the first terminal, or it is determined that the first condition is satisfied when the call request is detected to come from a second user.

As an alternative embodiment, a first operation acting on the first terminal is detected, and it is determined that the first condition is satisfied, where the first operation is used to trigger an instruction for responding to the call request to the first communication mode.

Optionally, the call content output module 820 includes: the first obtaining submodule is configured to obtain operation parameters of the first terminal, the operation parameters at least comprise a current operation application, and the output submodule is configured to output call content from the second terminal at least based on an output interface of the current operation application, wherein the output interface represents a mode of outputting self-related information by the current operation application.

Optionally, the input information obtaining module 830 includes: a second obtaining submodule configured to obtain operation parameters of the first terminal, where the operation parameters at least include a currently running application, and a third obtaining submodule configured to obtain the input information at least based on an input interface of the currently running application, where the input interface represents a manner in which the currently running application obtains the input information.

Optionally, the information sending module 840 includes: the information sending sub-module is configured to process the input information based on the communication information and send the processed input information to the second terminal, wherein the communication information is related to the current communication mode of the second terminal.

Fig. 9 schematically shows a block diagram of a processing device according to another embodiment of the present disclosure.

As shown in fig. 9, the processing apparatus 900 may further include an operation parameter obtaining module 910 and an output mode setting module 920, in addition to the aforementioned call request responding module 810, the call content outputting module 820, the input information obtaining module 830 and the information sending module 840.

The operation parameter obtaining module 910 is configured to, for example, execute the operation S410, detect that the first terminal is connected to at least one third terminal, and obtain the operation parameters of the third terminal.

The output mode setting module 920 is configured to, for example, execute the operation S420, and set an output mode of the output information of the first terminal based on the operation parameters of the first terminal and the operation parameters of the third terminal.

As shown in fig. 9, the processing apparatus 900 may further include a first detection module 930 and a terminal addition module 940, in addition to the aforementioned call request response module 810, the call content output module 820, the input information obtaining module 830 and the information sending module 840.

The first detecting module 930 is configured to, for example, perform the aforementioned operation S510, and detect whether an association relationship needs to be established with the fourth terminal based on the interactive content with the second terminal.

The terminal adding module 940 is configured to, for example, execute the operation S520, detect that a condition for establishing an association relationship is satisfied, and add the fourth terminal to the session between the first terminal and the second terminal.

As shown in fig. 9, the processing apparatus 900 may further include a prompt information generating module 950 and a prompt information sending module 960, in addition to the aforementioned call request responding module 810, the call content outputting module 820, the input information obtaining module 830 and the information sending module 840.

The prompt message generating module 950 is configured to, for example, execute the operation S610, and generate a prompt message in response to a call request of the second terminal, where the prompt message is used to indicate that the first terminal is in the first communication mode.

The prompt information sending module 960 is configured to, for example, execute the operation S620, and send the prompt information to the second terminal.

Through the embodiment of the disclosure, unnecessary misunderstandings caused by users can be avoided, and intelligent experience is brought to the first user and the second user who carry out communication interaction.

As shown in fig. 9, the processing apparatus 900 may further include a second detection module 970 and a mode switching module 980 in addition to the aforementioned call request response module 810, the call content output module 820, the input information obtaining module 830 and the information sending module 840.

The second detecting module 970 is configured to, for example, perform the operation S710, and detect whether there is indication information for switching the communication mode in the interactive content with the second terminal.

The mode switching module 980 is configured to, for example, perform the operation S720, and switch the first communication mode to the on-hook mode or the on-hook mode when the indication information exists.

Any of the modules according to embodiments of the present disclosure, or at least part of the functionality of any of them, may be implemented in one module. Any one or more of the modules according to the embodiments of the present disclosure may be implemented by being split into a plurality of modules. Any one or more of the modules according to the embodiments of the present disclosure may be implemented at least in part as a hardware circuit, such as a Field Programmable Gate Array (FPGA), a Programmable Logic Array (PLA), a system on a chip, a system on a substrate, a system on a package, an Application Specific Integrated Circuit (ASIC), or may be implemented in any other reasonable manner of hardware or firmware by integrating or packaging the circuit, or in any one of three implementations, or in any suitable combination of any of the software, hardware, and firmware. Alternatively, one or more of the modules according to embodiments of the disclosure may be implemented at least partly as computer program modules which, when executed, may perform corresponding functions.

For example, any multiple of the call request response module 810, the call content output module 820, the input information obtaining module 830, the information sending module 840, the first obtaining sub-module, the output sub-module, the second obtaining sub-module, the third obtaining sub-module, the fourth obtaining sub-module, the fifth obtaining sub-module, the information sending sub-module, the operation parameter obtaining module 910, the output mode setting module 920, the first detecting module 930, the terminal adding module 940, the prompt information generating module 950, the prompt information sending module 960, the second detecting module 970, and the mode switching module 980 may be combined to be implemented in one module, or any one of the modules may be split into multiple modules. Alternatively, at least part of the functionality of one or more of these modules may be combined with at least part of the functionality of the other modules and implemented in one module. According to the embodiment of the disclosure, at least one of the call request response module 810, the call content output module 820, the input information obtaining module 830, the information sending module 840, the first obtaining sub-module, the output sub-module, the second obtaining sub-module, the third obtaining sub-module, the fourth obtaining sub-module, the fifth obtaining sub-module, the information sending sub-module, the operation parameter obtaining module 910, the output mode setting module 920, the first detection module 930, the terminal adding module 940, the prompt information generating module 950, the prompt information sending module 960, the second detection module 970, and the mode switching module 980 may be implemented at least partially as a hardware circuit, such as a Field Programmable Gate Array (FPGA), a Programmable Logic Array (PLA), a system on a chip, a system on a substrate, a system on a package, an Application Specific Integrated Circuit (ASIC), or may be implemented by hardware or firmware in any other reasonable manner of integrating or packaging the circuits, or in any one of three implementations, software, hardware and firmware, or in any suitable combination of any of them. Alternatively, at least one of the call request response module 810, the call content output module 820, the input information obtaining module 830, the information sending module 840, the first obtaining sub-module, the output sub-module, the second obtaining sub-module, the third obtaining sub-module, the fourth obtaining sub-module, the fifth obtaining sub-module, the information sending sub-module, the operation parameter obtaining module 910, the output mode setting module 920, the first detecting module 930, the terminal adding module 940, the prompt information generating module 950, the prompt information sending module 960, the second detecting module 970, and the mode switching module 980 may be at least partially implemented as a computer program module, and when the computer program module is run, the corresponding function may be executed.

FIG. 10 schematically shows a block diagram of a computer system according to an embodiment of the disclosure. The computer system illustrated in FIG. 10 is only one example and should not impose any limitations on the scope of use or functionality of embodiments of the disclosure.

As shown in fig. 10, computer system 1000 includes a processor 1010 and a computer-readable storage medium 1020. The computer system 1000 may perform a method according to an embodiment of the disclosure.

In particular, processor 1010 may include, for example, a general purpose microprocessor, an instruction set processor and/or related chip set and/or a special purpose microprocessor (e.g., an Application Specific Integrated Circuit (ASIC)), and/or the like. The processor 1010 may also include on-board memory for caching purposes. Processor 1010 may be a single processing unit or multiple processing units for performing different acts of a method flow according to embodiments of the disclosure.

Computer-readable storage media 1020, for example, may be non-volatile computer-readable storage media, specific examples including, but not limited to: magnetic storage devices, such as magnetic tape or Hard Disk Drives (HDDs); optical storage devices, such as compact disks (CD-ROMs); a memory, such as a Random Access Memory (RAM) or a flash memory; and so on.

The computer-readable storage medium 1020 may comprise a computer program 1021, which computer program 1021 may comprise code/computer-executable instructions that, when executed by the processor 1010, cause the processor 1010 to perform a method according to an embodiment of the disclosure, or any variant thereof.

The computer program 1021 may be configured with computer program code, for example, comprising computer program modules. For example, in an example embodiment, code in computer program 1021 may include one or more program modules, including, for example, 1021A, modules 1021B, … …. It should be noted that the division and number of modules are not fixed, and those skilled in the art may use suitable program modules or program module combinations according to actual situations, and when the program modules are executed by the processor 1010, the processor 1010 may execute the method according to the embodiment of the present disclosure or any variation thereof.

According to the embodiment of the present invention, at least one of the call request response module 810, the call content output module 820, the input information obtaining module 830, the information sending module 840, the first obtaining sub-module, the output sub-module, the second obtaining sub-module, the third obtaining sub-module, the fourth obtaining sub-module, the fifth obtaining sub-module, the information sending sub-module, the operation parameter obtaining module 910, the output mode setting module 920, the first detecting module 930, the terminal adding module 940, the prompt information generating module 950, the prompt information sending module 960, the second detecting module 970, and the mode switching module 980 may be implemented as a computer program module described with reference to fig. 10, which, when executed by the processor 1010, may implement the corresponding operations described above.

The present disclosure also provides a computer-readable storage medium, which may be contained in the apparatus/device/system described in the above embodiments; or may exist separately and not be assembled into the device/apparatus/system. The computer-readable storage medium carries one or more programs which, when executed, implement the method according to an embodiment of the disclosure.

According to embodiments of the present disclosure, the computer-readable storage medium may be a non-volatile computer-readable storage medium, which may include, for example but is not limited to: a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the present disclosure, a computer readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.

The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams or flowchart illustration, and combinations of blocks in the block diagrams or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

Those skilled in the art will appreciate that various combinations and/or combinations of features recited in the various embodiments and/or claims of the present disclosure can be made, even if such combinations or combinations are not expressly recited in the present disclosure. In particular, various combinations and/or combinations of the features recited in the various embodiments and/or claims of the present disclosure may be made without departing from the spirit or teaching of the present disclosure. All such combinations and/or associations are within the scope of the present disclosure.

While the disclosure has been shown and described with reference to certain exemplary embodiments thereof, it will be understood by those skilled in the art that various changes in form and details may be made therein without departing from the spirit and scope of the disclosure as defined by the appended claims and their equivalents. Accordingly, the scope of the present disclosure should not be limited to the above-described embodiments, but should be defined not only by the appended claims, but also by equivalents thereof.

Claims

1. A processing method is applied to a first terminal, and comprises the following steps:

responding a call request of a second terminal to a first communication mode when a first condition is met, wherein the first communication mode is a mode different from a hang-up mode or a connection mode;

outputting the call content from the second terminal in the first communication mode;

acquiring input information in the first communication mode;

processing the input information and then sending the processed input information to the second terminal;

wherein the outputting the call content from the second terminal comprises: obtaining operation parameters of the first terminal, wherein the operation parameters at least comprise current operation application; outputting call content from the second terminal based on at least the output interface of the currently running application; the output interface represents a mode of outputting self-related information by the currently running application; and/or the presence of a gas in the gas,

wherein the obtaining of the input information in the first communication mode includes: obtaining operation parameters of the first terminal, wherein the operation parameters at least comprise current operation application; obtaining the input information based on at least an input interface of the currently running application; and the input interface represents a mode of acquiring input information by the currently running application.

2. The method of claim 1, wherein:

detecting that the first terminal is in a first scene, and determining that the first condition is met, wherein environmental parameters of the first scene meet a mute condition; or the like, or, alternatively,

detecting that the first terminal receives the call request at a first moment, and determining that the first condition is met, wherein the first moment is a moment when the call request is judged to be responded to the first communication mode based on historical behavior data of a first user of the first terminal; or the like, or, alternatively,

detecting that the call request comes from a second user, and determining that the first condition is met; or the like, or, alternatively,

detecting a first operation acting on the first terminal, and determining that the first condition is met; the first operation is used for triggering an instruction for responding the call request to the first communication mode.

3. The method of claim 1, wherein the processing the input information for transmission to the second terminal comprises:

obtaining the content of the input information;

if the association degree of the content and the conversation content between the first terminal and the second terminal meets a first threshold value, communication information of the second terminal is obtained;

processing the input information based on the communication information and then sending the processed input information to the second terminal;

wherein the communication information is related to a current communication mode of the second terminal.

4. The method of claim 1, wherein the method further comprises:

detecting that the first terminal is connected with at least one third terminal, and acquiring operation parameters of the third terminal;

and setting an output mode of the output information of the first terminal based on the operation parameters of the first terminal and the operation parameters of the third terminal.

5. The method of claim 1, wherein the method further comprises:

detecting whether an association relation with a fourth terminal needs to be established or not based on the interactive content with the second terminal;

and adding the fourth terminal to the session between the first terminal and the second terminal when detecting that the condition for establishing the association relation is met.

6. The method of claim 1, wherein the method further comprises:

responding to a call request of the second terminal, and generating prompt information, wherein the prompt information is used for representing that the first terminal is in the first communication mode;

and sending the prompt message to the second terminal.

7. The method of claim 1, wherein the method further comprises:

detecting whether indication information for switching communication modes exists in the interactive content of the second terminal;

and under the condition that the indication information exists, switching the first communication mode to the hang-up mode or the connection mode.

8. A processing apparatus applied to a first terminal, the apparatus comprising:

the call request response module is configured to meet a first condition and respond a call request of the second terminal to a first communication mode, wherein the first communication mode is a mode different from a hang-up mode or a connection mode;

a call content output module configured to output call content from the second terminal in the first communication mode;

an input information obtaining module configured to obtain input information in the first communication mode;

the information sending module is configured to process the input information and send the processed input information to the second terminal;